About Us: Crudo Restaurants and Tiny Wine Bar are a small, growing group of London venues built on fresh food, quality drinks, and Latin American hospitality. We operate three distinct sites — Crudo Covent Garden, Crudo Shoreditch, and Tiny Wine Bar in Fitzrovia. Each location has its own personality: Covent Garden is fast-paced and refined, Shoreditch is our smallest site serving quick weekday lunches and relaxed evening diners, and Tiny Wine Bar focuses on small-producer wines and Latin American-inspired tapas in an intimate setting. Job Description: As the Group General Manager at Crudo, you are responsible for the overall performance and success of our three London sites. You will oversee day-to-day operations, ensuring that each site runs efficiently, maintains high standards, and delivers exceptional guest experiences. Acting as the key link between site managers and the directors, you will take ownership of financial performance, staff management, and operational excellence across the group. This is a hands-on role, where you will be present during peak services each week at all sites, leading by example and supporting your teams while also focusing on the bigger picture of profitability, standards, and growth. Responsibilities: Staff Management • Lead and mentor Assistant Managers, Supervisors, and Head Waiters across the group., • Support recruitment, onboarding, training, and performance management., • Ensure smooth and consistent daily operations across all venues., • Develop and implement group-wide strategies to increase sales and profitability., • Oversee financial operations across all sites, including P&L management, payroll, supplier payments, and cost control., • Maintain high standards of food, drinks, and service in every location., • Ensure every site consistently delivers exceptional guest experiences., • Work closely with the directors and Head of Customer Experience to deliver local and group-wide promotions., • Ensure all sites comply with health & safety, hygiene, licensing, and company policies. Key Responsibilities Highlighted: Progression to Group Operations Manager: To progress to Group Operations Manager, the Group GM should demonstrate the ability to scale their leadership beyond daily operations and take on a more strategic, growth-oriented role. This includes designing and implementing group-wide systems, driving innovation in customer experience, and contributing directly to expansion projects. Success in this role will position them as the operational lead for the company’s future development.
An expeditor's role is to manage the flow of food from the kitchen to the dining area, ensuring timely and accurate service. They act as a crucial link between the kitchen and front-of-house staff, coordinating orders and communicating efficiently to maintain a smooth dining experience.
As a member of the floor/barback team, you will undertake a dual role. As well as maintaining the back and the front of house to an excellent standard, it is also the floor team function to act as bar-backs ensuring the smooth running of the bar at all times.
The George is a Grade II listed public house in the heart of Fitzrovia, dating back to 1738. Spread across three floors, it has been thoughtfully restored to honour its rich history while embracing a fresh, modern approach to food and drink. The ground floor pub has been returned to its former glory, pouring cask ales, craft beers, seasonal cocktails, and wines on tap in a warm, characterful setting. Are you passionate about food and thrive in a fast-paced kitchen environment? We’re looking for an energetic and organised Head Runner to join our team at The George and take charge of the pass alongside the runners and chefs in our team. This is a fantastic opportunity for an experienced Head Runner looking for a new role in an award winning, critically acclaimed group. The right Head Runner will be: • Acting as the key link between kitchen and front-of-house during service, • Managing the pass and ensuring every dish leaves the kitchen to spec and on time, • Communicating dish components to front-of-house teams, explaining new menu items when needed, • Working closely with the chefs to arrange and manage tickets for smooth and efficient service, • Upholding excellent food hygiene and health & safety standards, • Staying calm and focused under pressure while keeping service flowing
Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.
Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Benefits: Competitive hourly wage. Complimentary meals during shifts. Generous employee discounts. Referral programme with the potential to earn up to £250. Company pension. Paid holiday entitlement. Opportunities for career development and progression. Other Details: Experience: Required, with a minimum of 1 year in a similar role preferred. Languages: English required; additional languages are a plus. Employment: Full-time, flexible schedules available. Schedule: Monday to Sunday, with shifts scheduled across all locations. Key Responsibilities: Food Preparation & Quality Control: • Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish., • Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing., • Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: • Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations., • Carry out health and safety compliance checks regularly, ensuring that all procedures are followed., • Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: • Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage., • Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: • Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations., • Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: • Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences., • Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: • Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting., • Strong understanding of food safety regulations and procedures., • Ability to work efficiently in a fast-paced environment while maintaining high standards., • Strong teamwork and communication skills, with a positive, solution-oriented attitude., • Flexibility with working hours, including mornings, evenings, weekends, and holidays. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
As a Kitchen Team Leader, you’ll lead by example making sure the team have everything they need so service runs like clockwork! You’ll support your team by encouraging and helping them to work well together, ensuring every dish served is of the highest standards. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more… As a Kitchen Team Leader, you will… Prepare, cook, and present food that meets specs and customer expectations. Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors. Deputise for the management team and resolve any issues that arise in their absence. Help organise and coordinate the team during a busy service, making sure everything runs like clockwork. What you’ll bring… Ability to work under pressure in a busy kitchen and pull together as a team when needed. A passion for delivering tasty and well-presented meals to customers each and every time. Be a role model to the team by maintaining high standards and making sure every customer receives the perfect plate. An ability to think on your feet and adapt to whatever challenges arise during a busy service
Overview: The Client Relationship Manager will be responsible for building, maintaining, and developing long term relationships with clients in the financial services sector. The role requires a deep understanding of financial products and services, excellent communication skills, and the ability to deliver a high standard of client care. Key Responsibilities: • Act as the primary point of contact for a portfolio of clients, ensuring their needs are met efficiently and professionally, • Develop strong relationships with clients to understand their financial goals and provide tailored solutions, • Coordinate with internal teams to deliver consistent service and resolve client issues promptly, • Monitor client satisfaction and proactively identify opportunities for improvement, • Support business development initiatives by identifying opportunities to grow existing accounts and attract new clients, • Ensure all client interactions and records comply with regulatory and company standards, • Prepare regular reports on client activity, service delivery, and performance metrics, • Proven experience in a client relationship or account management role within financial services or a related industry, • Strong knowledge of financial products, investment solutions, or wealth management services, • Excellent communication and interpersonal skills with the ability to build trust and credibility with clients, • Strong analytical and problem-solving skills with attention to detail, • Ability to manage multiple priorities and work effectively under pressure, • Competence in CRM systems and Microsoft Office applications, • Bachelor’s degree in Finance, Business, Economics, or a related field (or equivalent professional experience), • Client focused and results driven, • Professional and confident manner, • Proactive and solution oriented approach, • Excellent organisational and time management skills, • Commitment to continuous learning and professional development
Companion – Fulham SW6 (Part-Time 10–12 Hours per Week) Rate: £14 per hour Location: Fulham, SW6 Hours: 10–12 hours per week (flexible schedule) About the Role We are seeking a kind, reliable, and compassionate carer to support an elderly lady living independently in Fulham (SW6). The role currently focuses on companionship and light assistance, but some personal care will be required in the near future as the client’s needs change. This position is ideal for someone who enjoys providing comfort, conversation, and dignified care, and is looking for flexible part-time hours. Responsibilities • Offer companionship and friendly conversation, • Support with light household tasks (meal preparation, tidying, shopping), • Accompany client on short walks or local outings, • Provide dignified personal care (as required in due course), • Maintain a safe, comfortable, and respectful environment, • Communicate regularly with family or care coordinator Requirements • carer (genuine occupational requirement, Equality Act 2010 Schedule 9(1)), • Valid Enhanced DBS certificate, • Right to work in the UK, • Up-to-date care training and compliance documents, • Previous experience in companionship and personal care preferred, • Warm, patient, and trustworthy nature
Job overview Under the general guidance and supervision of the Executive Head Housekeeper and Housekeeping Manager and within the limits of the company’s policies and procedures, it is essential to ensure that the associated areas are cleaned, free of abstractions and risks to the standards established to meet the need. To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Operational Requirements To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. To ensure engineering issues are reported to the Maintenance and fixed. To ensure that bedroom linen is not used for cleaning. Responsibilities To allocate tasks for Floor Supervisors within the shift to ensure all operational requirements are met. To deal with lost and found according to the lost and found procedure. To ensure Productivity List, Room Attendants rotas, Linen delivery note are updated daily. To make room attendant, Public Area and Evening Room Attendant Rotas every Wednesday Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. To conduct departmental opening up / closing procedures according to shift allocation. To ensure that all Bedrooms are covered for that day. Answer the Telephone in a courteous and efficient manner, as per Hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards. To monitor the movements of the bedrooms throughout the day making sure that the Floor Supervisors know which rooms is V.I.P or have special requests for them. To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival known. Ensure that all discrepancy rooms and departure report are monitored, checked and send to the reception. Maintains guestroom history files. To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order. To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all accidents are reported to a Duty manager on duty. Check rota on daily basis and make sure we have enough staff to cover the rooms. Be flexible with different shifts and make sure the crew rooms are allocated on timely manner starting from 5am Ensure store items are ordered on timely manner for the office and guest rooms. Team Requirements To ensure allocated tasks within the shift are met and completed as per standard. To identify training needs and communicating with the Deputy Head Housekeeper. To inform the Deputy Head Housekeeper of any irregularities in the conduct and / or appearance of staff within department or another department. In case of fire, bomb emergencies, assist in evacuating staff and guest in their area to the assembly point. Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend fee 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
Assistant Manager – Greek Street Live, Soho, London Location: Soho, London, W1 Salary: Competitive, dependent on experience + performance bonus Hours: Full-time, focusing heavily on evening and late-night shifts Are you an operational wizard with a passion for world-class hospitality, live music, and the electric buzz of Soho nightlife? Greek Street Live has become a cornerstone of Soho's vibrant culture, renowned as a live music institution featuring world-class artists and bands operating as a dynamic, high-volume, wet-led venue. We are currently seeking an experienced and dedicated Assistant Manager to help lead our talented team. This role is perfect for a resilient leader who thrives under pressure and excels at managing complex operations where high-volume bar service meets premium dining. The Venue: A Soho Institution in the making Greek Street Live is a venue of two halves: by early evening, we host a popular and growing restaurant service, catering to discerning diners with pre-theatre menus, exquisite à la carte options, and set dining experiences. As the evening progresses, we transition into a buzzing, late-night hub where world-class live music takes centre stage and our bar becomes a high-volume, wet-led party bar. Your challenge will be ensuring excellence across both dimensions. The Role: Assistant Manager Reporting directly to the General Manager, the Assistant Manager is the operational driving force of the venue during all service hours, with a specific focus on managing the demanding evening and late-night trade. Key Responsibilities & Job Description 1. Operational Leadership & Management (Late Night Focus) • High-Volume Bar Management: Lead the floor and bar teams during peak evening hours, ensuring seamless and rapid drink service in a wet-led environment., • Licensing & Compliance: Ensure strict adherence to licensing laws, health & safety regulations, and security protocols during all late-night operations and closing procedures., • Venue Security: Manage door staff and security to maintain a safe, inclusive, and world-class atmosphere for all guests and performers., • Closing Procedures: Oversee all end-of-night duties, including end-of-shift reporting, secure lock-up, and preparing the venue for the following day. 2. Restaurant & Service Excellence • Dining Service Oversight: Supervise the restaurant team during busy service times (especially pre-theatre and evening dining), ensuring high standards for food quality, timing, and service., • Kitchen Liaison: Act as the primary link between the front-of-house and kitchen teams to ensure efficient delivery of pre-theatre and à la carte menus., • Guest Experience: Proactively manage guest feedback and resolve issues on the spot, ensuring every customer—whether they're here for dinner, a set menu, or late-night cocktails—receives a brilliant experience. 3. People Management • Team Development: Lead, motivate, and train FOH staff, providing continuous coaching and support to build a high-performing and engaged team., • Scheduling: Assist the GM in creating efficient staff rotas, managing holidays, and controlling labour costs., • Recruitment: Assist in the recruitment and onboarding of new FOH talent. The Ideal Candidate • Proven experience (2+ years) in an Assistant Management or Supervisory role within a high-volume, late-night licensed venues in London., • Demonstrable experience managing both wet-led operations and a successful dining service simultaneously., • Exceptional organizational skills, with the ability to switch between restaurant operations and live music/bar service effortlessly., • A current Personal Licence Holder or a willingness to obtain one immediately., • Financial acumen, with experience controlling stock, managing costs, and handling cash procedures., • A true passion for hospitality, live music, and maintaining the highest standards of service and energy. Perks of the Job • Monthly bonus., • 28 days paid holiday per year., • 50% off visits to our venues., • Complimentary membership to our sister venue the iconic Gerry’s Club., • Full paid training and development provided., • Be at the heart of London’s West End and the Soho theatre scene., • A vibrant, fast-paced, and highly rewarding working environment., • Opportunity for genuine career progression within an independent, established institution.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Duties and responsibilities Sales and Revenue: • To be proactive with contributing to the success of the department, • Products and services are explained to the customer at all times to ensure the customer has the best choice available to them., • To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: • To minimise wastage at all opportunities, • To actively promote an energy efficient culture throughout the department, • To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: • Positive working relationships are established and maintained with colleagues throughout the Hotel, • Customer feedback, both positive and negative are responded to appropriately and efficiently, • Information on customer service problems is gathered in order to improve the service offered, • A positive personal image is maintained at all times, • The needs of the customer are kept in balance with the needs of the organisation, • All guests are received and offered assistance in a positive manner at all times Operational requirements: • To answer all telephone calls in a polite and professional manner, • Table bookings are handled according to departmental procedures, • Back and front of house service areas and equipment are prepared, maintained and cleared, • Bars, dining rooms and function rooms are prepared, maintained and cleared, • Assistance is given in the maintenance of food displays, • Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures, • Cleaning is undertaken within the food and beverage areas as required, • Dining areas are prepared according to the requirements of business, • Food is served promptly, accurately and according to the standards of the department, • Drink orders are taken and served following departmental procedures, • Wine orders are prepared, taken and served accordingly, • Customer satisfaction is monitored throughout the meal and any remedial actions taken as required, • All customer feedback, positive and negative is reported to the Team Manager or Supervisor, • Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures, • To adhere to all Health and Safety Requirements as required by Hotel, • To adhere to the Food Hygiene Regulations and Licensing Laws, • To adhere to the requirements of the Data Protection Act at all times
Vanda’s Kitchen have a café/store in St Paul's London. Do you have a passion for delivering a high-quality customer focus service? This role will give you the opportunity to make a real impact on our customer’s journey by being a main point of contact being able to deliver a high standard of customer service. At the core of our values is our commitment to deliver exceptional customer service and experience. Do you have real barista experience, confidence with pastry preparation and gluten free seperation including changing gloves etc. Vanda’s Kitchen - Customer Service Job Description ·To greet customers with a nice manner as they enter the shop ·To act as the point of contact between the customer and the kitchen ·To be able to prepare coffees and basic kitchen jobs to complete taken orders. · To demonstrate an understanding of the menu and the options available to the customer. · To report any issues to the head chef immediately. · To be confident in speaking to the public. This all sounds great - What key skills do I need to apply: Previous experience of a customer service role , face to face Experience of handling and resolving customer issues, with a first-time right attitude Strong communication skills both written and verbal Experience of working in a fast-paced environment with the ability to navigate through change Experience in a gluten free kitchen/shop is advanteous
Property Operations Specialist We are looking to engage a freelance professional who can provide reliable administrative, compliance, and operational support to a property business. This is a flexible, remote role on a freelance basis. The role will initially cover management support for six rooms, with the portfolio set to expand with growth in South Wales. This role also provides a unique opportunity to gain hands-on experience in the property sector, working closely with directors to understand and support the whole process of managing and growing a property portfolio. Property & Compliance • Keep compliance tracker up to date (EPCs, gas safety, EICRs, insurance, Rent Smart Wales, mortgages)., • Ensure compliance documents are filed correctly in SharePoint., • Set up renewal reminders for directors., • Tenant & Occupancy, • Maintain tenant database (ID, deposits, move-in/out records)., • Track day-rate occupancy and produce dashboard reports., • Act as a point of contact for tenants, escalating issues when needed., • Contractors & Utilities, • Maintain contractor database (details, history, contacts)., • Support with arranging maintenance/compliance visits., • Keep records of utilities and bills (gas, electricity, water, council tax, TV licence, broadband)., • Data & Reporting, • Provide data for councils and care providers and send FOI requests., • Support preparation of forward plans, investor updates, and board statements., • Keep dashboards and trackers current., • File & Knowledge Management, • Create and maintain SharePoint folder structures for each property., • Organise landlord-level documents (insurance, licences, compliance)., • New Property Setup, • Support directors in preparing and setting up new properties to ensure compliance and operational readiness., • Help gather key information, set up trackers, and ensure files are ready., • Opportunity to gain hands-on learning in the property process from acquisition to tenant onboarding., • What We’re Looking For, • Strong organisational and admin skills., • Experience with Excel/Google Sheets for trackers and dashboards., • Confident with SharePoint or similar cloud filing systems., • Professional, reliable, and proactive approach., • Good written and verbal communication. *Fully remote role *Basic DBS required *20 Hours a month, with potential for more hours.
Job Title: Team Leader – Front of House Reports to: Restaurant Manager Location: Bond Street Department: Front of House / Service Team Job Purpose: The Team Leader is responsible for supervising the front-of-house team to ensure smooth daily operations, excellent guest service, and adherence to company standards. This role involves leading by example, supporting and motivating the service team, and ensuring that every guest enjoys a seamless dining experience. Key Responsibilities: • Team Supervision:, • Lead, guide, and support front-of-house team members in their daily duties, ensuring efficiency, professionalism, and a positive attitude at all times., • Customer Service Excellence:, • Ensure that guests are greeted warmly, seated promptly, and provided with attentive and courteous service throughout their visit. Handle any guest concerns or complaints promptly and professionally., • Operational Coordination:, • Oversee order-taking, food and beverage service, and table management to maintain smooth service flow, particularly during peak hours. Coordinate closely with kitchen and bar teams to ensure accuracy and timeliness of orders., • Training & Development:, • Assist in onboarding and training new team members. Continuously coach and mentor staff to maintain high standards of service and teamwork., • Quality & Standards:, • Monitor presentation, cleanliness, and overall dining environment to ensure all areas meet company hygiene, safety, and brand standards., • Shift Management:, • Assist with opening and closing procedures, prepare shift reports, allocate tasks, and ensure side duties are completed efficiently., • Communication:, • Act as a point of contact between front-of-house and management, ensuring clear communication of updates, feedback, and operational needs. Skills and Qualifications: • Proven experience in a supervisory or senior waiter/waitress role within a hospitality or restaurant environment., • Strong leadership, communication, and organizational skills., • Excellent customer service and conflict-resolution abilities., • Ability to multitask and perform under pressure., • Basic knowledge of food safety and health regulations., • Flexibility to work evenings, weekends, and holidays as required. Personal Attributes: • Positive and proactive attitude., • Team-oriented and supportive., • Reliable, professional, and attentive to detail., • Passionate about hospitality and guest satisfaction. Basic Pay would be £12.21 to £13 + Tips an hour during probation period for 3 months after which it would increase.
Bar Manager – The Chapel Bar, Islington The Chapel Bar is a private hire venue in the heart of Islington, catering exclusively for private events – from birthdays and anniversaries to weddings, corporate functions, and everything in between. We are seeking a capable and experienced Bar Manager to take responsibility for the smooth running of the venue during these events. This is a hands-on leadership role that requires excellent organisational ability, a customer-focused approach, and the confidence to manage both people and operations to the highest standard. The right candidate will have great organisational skills, a can-do attitude, strong customer-facing ability, and some experience in event management. You must also be prepared to roll up your sleeves and get involved to make things happen when required. Key Responsibilities Oversee bar operations for a variety of private events, ensuring service runs seamlessly. Work closely with event organisers to deliver a first-class guest experience. Lead, motivate, and manage bar staff, setting high standards and maintaining team morale. Maintain strong stock control, GP management, and compliance with licensing and health & safety requirements. Manage banking, cash handling, P&L accountability, and rota planning. Act as a visible and confident presence on the floor, engaging with both staff and customers. ll Requirements clearly spoken English language, this includes writing spelling grammar and articulation. Minimum 2 years’ proven experience as a Bar Manager (event management experience desirable). Good knowledge of beer, wine, and cocktails. Understanding of banking, P&L, and rota planning. Excellent stock control and cost management. Outstanding communication and interpersonal skills. A confident, approachable, and outgoing personality. Strong leadership skills, with the ability to stay calm and effective under pressure. High attention to detail and a drive to meet and exceed customer expectations. High attention to developing the buiness understanding management development to enhance staff in the development. What We Offer Competitive salary (depending on experience and ability) Performance-related bonus scheme Opportunity to work in a prestigious private hire venue with a strong reputation for delivering first-class events If you believe you have the skills, experience, and drive to succeed in this role, we’d love to hear from you.
Based in Chiswick W4 Hours: up to 30 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
We are looking for a Kitchen Manager with immediate start. The position is full time permanent and based in a 150 bedroom hotel. We are looking for previous experience in a similar role, preferable CDP background. Drop me a line for more details and we get back to you as soon as possible. A Kitchen Manager oversees all daily operations of a kitchen in a food service establishment, focusing on efficiency, quality, and profitability. Key responsibilities include staff management and training, inventory control and ordering, ensuring strict health and safety standards are met, and managing costs to achieve financial goals. They act as a crucial link between the culinary team and the front-of-house staff, ensuring a positive dining experience for customers.
Senior Visual Merchandising Executive Estée Lauder – Travel Retail EMEA Fixed-Term Contract (12 Months) Location: London We are looking for a Senior Visual Merchandising Executive to join the Estée Lauder Travel Retail EMEA team. This role is key to maintaining and elevating the brand’s visual presence across Europe, the Middle East, and Africa in duty-free and travel retail environments. Reporting to the Visual Merchandising Manager, you will be responsible for delivering high-impact visual executions across new store openings, promotional sites, and seasonal campaign rollouts. This is a fast-paced and collaborative role that offers the opportunity to work with regional and global stakeholders and contribute to the brand’s growth across Travel Retail. Key Responsibilities Project Execution & Management • Lead end-to-end VM project delivery across Travel Retail EMEA, ensuring timelines, budgets, and execution quality are met., • Manage quotes, budgets, invoices, and approvals, and ensure accurate tracking throughout each project., • Collaborate with Store Design Project Managers to align on VM estimates and delivery timelines for new counters., • Own all promotional (HPP/SPP) site executions, maintaining consistency and excellence in delivery., • Act as the key contact for all VM execution partners, including suppliers, installation teams, and internal stakeholders., • Partner with Retailers, Commercial teams, RBDs, Marketing, Finance, Store Design, Domestic and Global VM (TRWW) to ensure alignment on project timelines, brand guidelines, and execution needs., • Execute and manage regional campaigns and lightbox updates, including mock-ups, production, and installation plans., • Develop and maintain detailed planograms tailored to individual markets and assortments., • Maintain focus on key doors, VIP visits, and top locations to ensure the best-in-class brand representation., • Present VM strategies and project updates to senior stakeholders, including RBDs and brand teams., • Lead and support VM workshops, masterclasses, and seasonal brand meetings as needed., • Support wider VM initiatives and cross-brand needs where required., • Identify gaps in execution and propose creative, practical solutions tailored to the travel retail space. About You • Proven experience in Visual Merchandising, ideally within beauty or premium retail environments., • Strong knowledge of Travel Retail or global retail environments is highly desirable., • Confident managing multiple stakeholders and projects at once., • Proactive, solution-focused, and comfortable working in fast-paced settings., • Strong team player with excellent communication and relationship-building skills., • Comfortable managing budgets and external suppliers., • Able to travel regionally when required for brand or site meetings. Skills & Competencies • Project Management: Confident managing complex projects from concept to installation., • Collaboration: Ability to work cross-functionally and build strong working relationships., • Creative Thinking: Strong visual eye for design, brand aesthetics, and detail., • Problem Solving: Resourceful and agile in identifying and solving challenges quickly., • Organisation: Strong time management and ability to manage deadlines across multiple workstreams. Software Proficiency • Adobe Creative Suite (Photoshop, Illustrator, InDesign), • Microsoft Office (Excel, PowerPoint), • Experience with 3D visualization tools is a plus - SketchUp (preferred)
Company Overview: Southern Land London Limited is a premier property management and accommodation services company located in the heart of London's Chinatown. We provide comprehensive services including property management, maintenance, cleaning, and promotional support for rental properties. Our mission is to deliver exceptional service and create comfortable, well-maintained living spaces for our clients. As part of our growth strategy, we are seeking a proactive and results-oriented Marketing and Commercial Manager to drive brand visibility and commercial success. Key Responsibilities: Develop and implement comprehensive marketing strategies across digital channels, print, events, and property listings to enhance brand awareness and attract high-quality clients. Manage commercial operations, including pricing strategies, revenue forecasting, and partnership development, ensuring sustainable business growth. Oversee campaign execution, collaborating with internal teams and external partners to deliver high-quality marketing initiatives on time and within budget. Monitor and analyze market trends, competitor activity, and campaign performance, providing data-driven insights and recommendations to optimize outcomes. Build and maintain strong relationships with clients, partners, and stakeholders, acting as a trusted advisor to support business development and brand expansion. Prepare detailed reports on marketing performance, commercial metrics, and ROI to guide strategic decision-making and management review. We Offer: A competitive annual salary of £48,000–£53,000, reflecting the responsibility and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the vibrant and culturally rich Chinatown district, offering exposure to a diverse community. The chance to join a dedicated team committed to excellence, innovation, and client satisfaction.
Soleado Restaurants is part of Hispania is a group of high-end Spanish restaurants located in London and Brussels. We are currently looking for someone to act as both a Host & Waiter / Head Waiter given the size of the restaurant to join our team. Under the supervision of our Michelin-starred chef, Marcos Morán, our menus are based on traditional Spanish recipes and rated among the best Spanish culinary offers. Requirements: At least 12 months experience working in a similar restaurant in a similar position. Welcome and accommodate clients on top of the usual duties of a Waiter/Waitress Deep knowledge of Spanish cuisine and Spanish products such as cheeses, meats, oils and wines Fluent in Spanish The ability to work well within a team Enthusiastic and looking to develop a successful career in high-end restaurants Hard worker and the ability to multitask and work well under pressure Job Types: Full-time, Contract Pay: £30,000.00-£32,000.00 per year Language: Spanish (required) Work Location: In person
About the Role We are seeking a Head Chef to lead the kitchen at UBA, Hart Shoreditch. This is a rare opportunity for a chef eager to leave their mark on London’s dining scene—shaping menus, elevating standards, and working closely with our brand and creative teams to define a bold new direction for the restaurant and its wider F&B offering. Strong expertise in pan-Asian cooking techniques is essential. The role demands a leader who can balance creativity with control: driving innovation in food while ensuring consistency, profitability, compliance, and flawless kitchen operations. Key Responsibilities • Culinary Vision & Menu Development, • Lead the culinary direction and menu innovation for UBA, in collaboration with brand and creative stakeholders., • Develop a signature style that reflects the concept’s pan-Asian / lifestyle ethos, aligned with the Hart Shoreditch brand., • Regularly review and evolve menus across all dayparts (breakfast, lunch, dinner, brunch, set menus, pantry, counter)., • Ensure all menus meet GP targets, maximise ingredient repurposing, and reflect seasonal produce. Operational Leadership • Oversee all day-to-day kitchen operations, ensuring quality, consistency, and efficiency., • Lead, train, and inspire the BOH team to deliver a high-energy, service-focused culture., • Implement and maintain all H&S, HACCP, and food hygiene standards, ensuring compliance at all times., • Own kitchen checklists, prep systems, and cleaning schedules to guarantee smooth daily operation. Financial & Stock Control • Manage stock ordering, supplier relationships, and deliveries with accuracy and discipline., • Control wastage through smart prep, cross-utilisation, and strong stock rotation practices., • Deliver accurate GP reporting, stocktakes, and kitchen P&L accountability. Team & Culture • Recruit, train, and develop BOH team members, embedding a culture of pride, accountability, and creativity., • Support cross-training between FOH and BOH to align with the modular, lifestyle-led operations model at Hart., • Lead by example, ensuring a respectful, collaborative, and dynamic workplace. Brand & Creative Collaboration • Act as a key partner to the wider F&B and creative teams, working on activations, collaborations, and cultural programming., • Bring a chef’s perspective to brand storytelling, guest experience, and menu positioning., • Be a visible ambassador of UBA / Hart Shoreditch within the property and the wider lifestyle community. Candidate Profile • Proven experience as a Head Chef or Senior Sous ready to step up, ideally in a lifestyle hotel, high-end restaurant, or boutique F&B group., • Passionate about the London and UK restaurant scene.Strong creative flair, with the ability to develop impactful menus that balance guest appeal with commercial viability., • Demonstrated leadership skills: building teams, motivating staff, and driving operational excellence., • Deep understanding of kitchen systems, food safety, and stock control., • Passion for working in a creative, lifestyle-led environment where F&B, design, and culture intersect., • Commercially astute, with experience managing food cost, GP, and supplier relationships., • Hands-on, resilient, and excited by the opportunity to leave a personal stamp on a growing and dynamic concept.
We are looking for an energetic, design-savvy and responsible Retail Sales Associate to represent Hipicon on-site at our Boxpark Shoreditch pop-up. This role is key to delivering a warm, informed, and inspiring customer experience aligned with our brand’s identity. Key Responsibilities Welcome and assist customers, acting as a brand ambassador for Hipicon Provide product knowledge and support storytelling around the brands and collections Operate the POS system (Square/EPOS), process transactions, issue receipts Restock shelves, maintain visual merchandising, and keep the store tidy Assist with daily opening and closing procedures Collect customer feedback and support CRM lead collection Handle minor product issues or questions, escalate when necessary Requirements Minimum 1 year of experience in a retail or customer-facing role Interest in design, lifestyle products, sustainability, or independent brands Confident, friendly, and professional communication style Able to work flexibly, including weekends Fluent in English (additional languages a plus) Eligible to work in the UK Nice to Have Experience with pop-ups, concept stores, or boutique retail Familiarity with Square systems and mobile payment devices Passion for storytelling and community-based retail Store hours: 11:00 – 19:00
Luciano by Gino D'acampo restaurant at Me London Hotel is on the lookout for a dedicated superstar waiter/waitress willing to grow into our family. Delivering a very high standard of guest service, every day Learning and applying food and beverage knowledge to your guests Fulfilling your part in a very close team Adopting a never say no mentality to guest requests Completing a rigorous training and development program Achieving high scores in all audits such as Mystery Diner Having the passion and drive to grow in your career in hospitality Exceeding your guests expectations each and every time they visit us Working alongside other departments to support the General Manager Adhering to all health and food safety company policies Beating the targets are set out for you and your team What we will deliver for you: Very competitive rates of pay and generous performance bonuses -Stylish uniform or an allowance Career progression and development A committed Restaurant Support Team behind you to deliver success Opportunity to travel Documented evidence of eligibility will be required from you as part of the recruitment process and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996). If you have the passion and drive to be the best and would like to be part of our growing team, please send us your CV and apply Now! (336-337 Strand, London WC2R 1HA look for Radio roof top bar at London Meliá Me , we are next door)
SCOPE & GENERAL PURPOSE OF JOB To supervise and manage a section of the kitchen to ensure that objectives are met in relation to all food prepared within the hotel. JOB SPECIFIC ACCOUNTABILITIES To maintain regular and effective communication within the team and at all levels Performance standards are clearly communicated to every individual and is understood Technical and personal standards are high Staff are proud to belong to the team and the section Staff movements, communication and coordination within the section is effective. Sous Chef is informed of changes in keeping with payroll schedules. A system is in place for requesting time-off and is understood by staff. Hours are monitored, and potential problems are raised with Sous Chef/ Head Chef. All staff receive high quality performance feedback Appropriate action is taken to deal will all levels of performance Trends are monitored and consulted with Sous Chef for a suitable response Confidence in the application of policies and procedures Staff issues are brought to the attention of the Sous Chef Daily meetings are attended, and information effectively passed on to the team. Staff are fully informed of changes in the kitchen and to the section. Training & Development To arrange induction and training of staff to meet the required standard of performance, ensuring that all training is recorded on individual training record sheets. To provide coaching to Commis Chef to develop confidence, knowledge and skills. To ensure that all staff are well-versed in legal requirements and established standards are maintained. Act as section trainer for Commis Chefs and Demi-Chef de Partie · Planned section induction is carried out for new starters · All staff hold a Basic Food Hygiene Certificate · Working with the Sous Chef, technical skills for different roles are identified and training needs analysis is carried out on a rolling basis Food Quality To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. To ensure that correct mis-en-place has been affected before service and that the staff are completely familiar with the production of dishes on the menu. To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel. Swabs and other required procedures are carried out according to company standards Best practice is adapted to suit the hotel’s operation Safe and hygienic working practices are demonstrated during every shift Action is taken swiftly to correct any observed contravention in health, safety or hygiene practices. Service is calm and organised Raw and high-risk roods are prepared separately Food preparation areas are cleaned prior to use, maintained during service and cleaned down according to set procedures and in-line with Health, Safety and Hygiene requirements. Waste is promptly removed from the food preparation area and disposed of appropriately Food is checked for quality and presentation before sending to the hot plate/ pass Food not for immediate consumption is stored in the correct manner at a safe temperature according to legal requirements Stock control Stock takes are accurate People are available to assist Preparation is done to assist Market list is used for ordering stock for the next day Receiving and storage areas are prepared ready for delivery Food items are checked for quality, expire date and temperature Random temperature checks are made of chilled and frozen good delivered Delivery packaging is removed and disposed of appropriately Storage areas are kept secure from unauthorised access Temperature checks are made according to a set schedule agreed with the Sous Chef/ Head Chef No out of date stock in storage areas Menu Development To assist in menu development Continuous development of menu items New ideas given to Sous Chef and Executive Sous Chef Takes an active interest in food trends GENERAL ACCOUNTABILITIES Health, Safety and Security Hygiene regulations are enforced, monitored and swift action is taken where shortfall is detected To ensure safe and careful handling of equipment to safeguard people and property particularly in areas of manual handling, use of knives and COSHH. Hazards are spotted and reported Equipment used are according to guidelines Accidents are reported Benefits · Meals on duty · Staff uniform · Monthly performance-based incentives · Company pension contribution after you passing your probation period · Recommend a friend fee · 20 days holiday plus 8 bank holidays · Training fund assistance of NVQ’s · Awards and Recognition Programme · Seasonal annual parties · Staff rate with IHG hotels globally
"Lore of the Land" based next to BT tower, a two AA Rosette gastro pub, is looking for an enthusiastic Chef de Partie with experience to join our team. All of our food is freshly prepared each day. Our menus have been created to highlight the best ingredients with great cooker over charcoal, ember and flame. Our popular Sunday lunches are traditional roasts slow-cooked with seasonal trimmings. Sustainable and fresh produce is supplied by Ashgrove Farm and our network of local suppliers. About you: *Eagerness and willingness to learn and progress *Experience in a Fine Dining kitchen *Ability to produce dishes to a high standard *Passionate and ambitious to learn *To be able to run a section during service *Mise en Place & Time Management *Hygiene & Food Safety *Teamwork & Communication In return we are offering fantastic industry leading rewards and benefits, including: *A permanent job with flexible working hours *Christmas Off *48h contract (full time) *You will work 4 days a week *Life-work balance *Great Salary *Staff discount for you and your friend up to 4 people for food and drinks at Lore of the Land *Perkbox benefits In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11-£13 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) • Remote interview process. - Sanitisation, disinfection or cleaning procedures in place, • Job Types: Part-time, Permanent, • Pay: £11.50 - £13.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)
We are looking for friendly and reliable assistants to help during our exhibition Private View. Roles include: • Maintaining order in the space, • Acting as MC to introduce the event and artists, • Welcoming guests and checking names at the entrance If you are confident, well-presented, and available for the evening, we’d love to hear from you.
Web designer required to update company website and build a bespoke project management system for our construction clients. You must have proven work experience in web development and design with relevant qualifications. Our website will showcase our work, expertise and act as a point of sales for our customers. Users will be able to obtain quotes, instruct work and track their project progress in real time. The building teams will also record and track each projects' requirements, materials purchased, stages of build and completion sign-offs. You will work directly with senior management. Full training and company induction will be provided. 37.5 hours per week, permanent full time role.
Job description: Almanax Education is a UK-based consultancy and trusted gateway to international education. For more than 18 years, we have been supporting Russian-speaking families with successful admissions to leading schools and universities in the UK, Europe, the USA, the UAE, and beyond. We are expanding our team and seeking an Admissions Consultant who will represent our brand, build long-term relationships with premium clients, and guide students on their path to top global universities. Why join us? • Work fully remotely as part of an international team, • Ongoing mentorship and training from senior colleagues, • Clear career path with the potential to grow into Head of Consulting What you’ll do: • Advise clients and design tailored admission strategies for schools and universities worldwide, • Conduct consultations and profile assessments (academic background, goals, motivation), • Prepare application roadmaps, including deadlines and target institutions, • Guide clients through every stage of the admissions process: essays, CVs, recommendations, interviews, • Act as the main point of contact for both families and universities, ensuring trust and engagement, • Keep accurate reporting of all activities and results What we’re looking for: • First-hand study experience in the UK (school and/or university) or Europe, • 2+ years of experience in consulting or sales (preferably in education or premium services), • Fluency in English and Russian (spoken and written) — Russian is a must, • Strong interpersonal and communication skills; ability to build trust with both students and parents, • Empathetic, proactive, and solution-oriented mindset, • Highly organized, responsible, and motivated to deliver results, • Ability to mentor and inspire students throughout their admissions journey If you’re passionate about education and eager to make a real impact on students’ futures, we’d love to hear from you. After you apply, you will receive a questionnaire that will help us better understand your experience and motivation
Based in Chiswick W4 > Hours - 20-35hrs per week - Weekdays & Weekends Salary - Starting at £12.21 plus tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends
We are seeking dynamic, reliable, and charismatic individuals to join our team of Freelance Event Staff, including Hosts, Waitstaff, Brand Ambassadors, and Actors. As a key part of live events, experiential marketing campaigns, corporate functions, and promotional activations, you will help create memorable experiences for guests and clients alike. Key Responsibilities: Hosts & Hostesses Welcome guests warmly, manage check-in and seating, assist with inquiries, and help ensure smooth event operations through coordination with event staff. Waitstaff Provide efficient, courteous food and drink service, keep service areas clean and organised, and work closely with kitchen and bar staff to ensure guest satisfaction. Brand Ambassadors Confidently represent brands, distribute promotional materials, deliver key messaging to target audiences, and gather feedback or data as needed. Actors & Performers Bring scripted roles to life for events or brand campaigns, attend rehearsals and fittings, and engage audiences with professional, in-character interactions Requirements: • Prior experience in one or more of the listed roles (hospitality, promotions, acting, etc.), • Excellent interpersonal and communication skills, • Ability to work flexible hours, including evenings and weekends, • Reliable, punctual, and adaptable to diverse event environments, • Professional appearance and demeanour
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
POSITION SUMMARY Manage all restaurant operations, leading service periods while maintaining cleanliness, appearance standards, and overall efficiency to ensure consistent delivery of operational standards. Work closely with the General Manager on all aspects of FOH and BOH management, service delivery, food safety, and operational controls. Ensure all operations comply with relevant legislation, including the Licensing Act 2003, and adhere to Health and Safety regulations. Continuously strive to improve both guest and staff satisfaction. Maximize financial performance and achieve budgetary targets.