JOB TODAY logo

Trabajos administration customer service en Reino Unido

¿Eres empresa? Contrata administration customer service candidatos en Reino Unido

  • Night Hotel Receptionist
    Night Hotel Receptionist
    hace 3 días
    £28751 anual
    Jornada completa
    London

    Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Application Support Lead
    Application Support Lead
    hace 8 días
    £50000–£70000 anual
    Jornada completa
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Telesales executive
    Telesales executive
    hace 9 días
    Jornada parcial
    Enfield

    About Us Established since 1987, we are a leading Business Service Provider of IT, Comms, Mobiles & Security products and services, delivering to a wide and diverse range of businesses in the UK. With a close team of 30 colleagues, we built our business culture and reliability on strong ethics, teamwork and excellent customer service. Many of our team members have been with us for many years and we’re proud of the loyal, supportive, welcoming environment we have. The Role We’re looking for an experienced and dynamic Telesales Executive to join our sales team and generate new business leads by utilising Zoho CRM software. Maintain detailed records of all interactions to convert interest into sales. This is a full-time, office-based role, ideal for someone who is confident on the phone, target driven and motivated by results. Key Responsibilities Develop and maintain strong relationships with existing customers and prospects. Make proactive, high-volume outbound calls to drive new sales growth by closing sales meetings for the team. Deliver excellent customer service, offering expert product advice and support. Work closely with the wider sales team to hit and exceed targets. About You A confident communicator with a professional telephone manner. Comfortable making outbound calls to build a strong prospect pipeline. Able to maintain long-term business relationships. Motivated, determined and target driven. Strong administration & organisational skills. Previous telesales experience in IT, Comms or Mobiles would be a strong advantage, but not essential as training will be given to the right candidate. What We Offer Monday to Friday working hours - no weekend or evening work 23 days holiday plus Bank Holidays 1 day paid leave for your birthday Company pension A great supportive working environment Opportunities to progress in the Sales arena Development & Growth Great Enfield Town & public transport location If you’re ready to reboot you career in telesales, we’d love to hear from you. Apply now to join our team

    ¡Incorporación inmediata!
    Inscripción fácil
  • Telesales Executive
    Telesales Executive
    hace 9 días
    £26000–£35000 anual
    Jornada completa
    Enfield

    About Us Established since 1987, we are a leading Business Service Provider of IT, Comms, Mobiles & Security products and services, delivering to a wide and diverse range of businesses in the UK. With a close team of 30 colleagues, we built our business culture and reliability on strong ethics, teamwork and excellent customer service. Many of our team members have been with us for many years and we’re proud of the loyal, supportive, welcoming environment we have. The Role We’re looking for an experienced and dynamic Telesales Executive to join our sales team and generate new business leads by utilising Zoho CRM software. Maintain detailed records of all interactions to convert interest into sales. This is a full-time, office-based role, ideal for someone who is confident on the phone, target driven and motivated by results. Key Responsibilities Develop and maintain strong relationships with existing customers and prospects. Make proactive, high-volume outbound calls to drive new sales growth by closing sales meetings for the team. Deliver excellent customer service, offering expert product advice and support. Work closely with the wider sales team to hit and exceed targets. About You A confident communicator with a professional telephone manner. Comfortable making outbound calls to build a strong prospect pipeline. Able to maintain long-term business relationships. Motivated, determined and target driven. Strong administration & organisational skills. Previous telesales experience in IT, Comms or Mobiles would be a strong advantage, but not essential as training will be given to the right candidate. What We Offer Monday to Friday working hours - no weekend or evening work 23 days holiday plus Bank Holidays 1 day paid leave for your birthday Company pension A great supportive working environment Opportunities to progress in the Sales arena Development & Growth Great Enfield Town & public transport location If you’re ready to reboot you career in telesales, we’d love to hear from you. Apply now to join our team

    Inscripción fácil
  • Senior Sales Consultant
    Senior Sales Consultant
    hace 16 días
    £35000–£45000 anual
    Jornada completa
    Croydon

    Are you an experienced property professional ready to take your career to the next level? We’re looking for ambitious, switched-on Senior Lettings or Sales consultants to join our award-winning team at Streets Ahead Estate Agents one of South London’s most established and respected independent agencies. This is your opportunity to work with a high-performing, supportive team in a fast-paced environment where results are rewarded and career growth is real. For the right individual, this role also offers a clear pathway to progress into a “Number 2” position within the branch an ideal step toward management. You’ll be joining a business that genuinely invests in its people, recognises talent, and promotes from within. Duties • Engage with prospective tenants or buyers promptly and professionally, providing expert guidance throughout the negotiation process., • Conduct property viewings, highlighting key features and benefits to generate interest and facilitate negotiations., • Negotiate terms of tenancy or sale agreements confidently, aiming to achieve mutually beneficial outcomes for clients and the agency., • Manage existing client relationships by providing exceptional customer service, answering queries, and maintaining regular communication., • Develop new business opportunities through proactive outreach, networking, and leveraging local market insights., • Prepare accurate and comprehensive documentation for offers, agreements, and contracts ensuring compliance with legal requirements., • Collaborate closely with colleagues across departments to coordinate viewings, offers, and administrative tasks efficiently., • Proven experience as a Letting or Sales Negotiator or in a similar customer service-driven sales role within the property sector., • Strong interpersonal skills with the ability to build rapport quickly and confidently negotiate deals., • Excellent communication skills—both verbal and written—with an energetic and positive attitude., • Demonstrated ability to deliver exceptional customer service while managing multiple priorities effectively., • Knowledge of relevant legislation, regulations, and best practices in property lettings or sales is highly desirable., • A proactive approach with strong organizational skills to manage appointments, follow-ups, and documentation accurately., • Valid driver’s license preferred for facilitating viewings and client meetings across multiple locations. Join us as a Senior Letting or Sales Negotiator where your enthusiasm fuels success! We value motivated individuals who thrive on delivering outstanding service while achieving targets in a vibrant environment. This role offers an excellent platform to develop your career further within the property industry while making a real difference for our clients every day.

    Inscripción fácil
  • Social Media Manager
    Social Media Manager
    hace 19 días
    £22000–£28000 anual
    Jornada completa
    Dagenham, Barking and Dagenham

    Join our team as a Social Media Manager with experience in administrative and receptionist duties. This role offers a fantastic opportunity for individuals passionate about cars and automotive knowledge, with full training provided. Responsibilities: • Manage social media platforms, including Instagram, TikTok, Facebook, YouTube, and Snapchat., • Create and upload engaging video content, stories, reels, and posts., • Understand and apply social media algorithms to increase engagement., • Exhibit excellent communication skills while confidently handling front-end customer interactions and inquiries., • Professionally answer phone calls and manage bookings through walk-ins and our online system., • Generate invoices and manage stock orders when levels fall below threshold., • Work independently and collaboratively within a team setting., • Manage time effectively to handle multiple projects simultaneously., • Maintain a proactive attitude towards learning new digital content creation tools and techniques. Skills Required: • Strong knowledge of social media management and video content creation., • Excellent communication and customer service skills., • Basic proficiency in Microsoft Office and computer literacy., • Ability to generate invoices and handle bookings., • Previous administration experience is an advantage. If you are a vibrant, positive individual eager to contribute to our team, especially if you have a passion for cars and administration experience, we would love to hear from you!

    Inscripción fácil
  • Retail Manager
    Retail Manager
    hace 23 días
    £33000–£43000 anual
    Jornada completa
    London

    Job description: Job Summary We are seeking an experienced and dynamic Retail Manager to lead our store operations. The successful candidate will be responsible for overseeing daily activities, managing staff, and ensuring exceptional customer service. This role requires strong leadership, organisational skills, and a passion for retail management. Multilingual or bilingual abilities are highly desirable to facilitate effective communication with diverse customer bases and team members. The Retail Manager will play a pivotal role in driving sales, maintaining visual merchandising standards, and fostering a positive shopping environment. Duties Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service Supervise daily store operations, including opening and closing procedures Manage staff scheduling, training, and performance evaluations Oversee merchandising activities to ensure attractive product displays aligned with brand standards Monitor stock levels, coordinate inventory management, and place orders as necessary Implement sales strategies and promotional campaigns to maximise revenue Maintain excellent communication with staff and customers, demonstrating professional phone etiquette and organisational skills Analyse sales data to identify trends and opportunities for growth Ensure compliance with health and safety regulations and company policies Handle customer complaints effectively to resolve issues promptly Requirements Proven management experience within the retail sector, including supervising teams and overseeing store operations Strong leadership qualities with the ability to inspire and manage diverse teams Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous Demonstrable organisational skills with the ability to prioritise tasks efficiently Experience in sales management, merchandising, and administrative duties within a retail environment Proficiency in time management to meet deadlines in a fast-paced setting Strong interpersonal skills with professional phone etiquette Ability to adapt quickly to changing priorities and maintain a positive attitude under pressure Previous experience in retail management or related roles is essential This position offers an exciting opportunity for a motivated individual eager to lead a vibrant retail team while delivering exceptional shopping experiences. Job Types: Full-time, Permanent Benefits: Sick pay Store discount UK visa sponsorship Work Location: In person

    ¡Incorporación inmediata!
    Inscripción fácil
  • Logistics Coordinator
    Logistics Coordinator
    hace 23 días
    Jornada completa
    Perivale

    Looking for a fit person who can handle receiving deliveries and consolidating goods for shipment. For further details about the JD, see below: 1. Goods Handling:, 2. Receive and inspect goods at the designated location as per Cargoplug’s instructions., 3. Process and package goods for safe transportation, following company guidelines and industry standards., 4. Ensure timely and accurate delivery of packaged goods to Cargoplug personnel., 5. Freight Management:, 6. Supervise office operations related to freight management., 7. Oversee and coordinate all shipments from the U.K. to Nigeria., 8. Ensure all freight activities align with company policies and regulatory requirements., 9. Administrative Operations:, 10. Maintain accurate records of all shipments., 11. Use Cargoplug’s online portal to communicate effectively with clients regarding services., 12. Ensure proper documentation and compliance with both EU and Nigeria customs regulations., 13. Customer Service:, 14. Liaise with walk-in clients and respond to calls and WhatsApp messages regarding service inquiries and parcel drop-offs., 15. Provide exceptional customer support and ensure client satisfaction., 16. Marketing Support:, 17. Assist in marketing operations by capturing and sending photos and videos of hub activities to Cargoplug for social media and promotional use., 18. In-Store Shopping Assistance:, 19. Perform in-store shopping on behalf of Cargoplug clients as needed., 20. Ensure proper handling and documentation of client purchases., 21. Other Responsibilities:, 22. Perform all other duties related to logistics and freight operations as assigned., 23. Ensure a high level of operational efficiency and compliance with safety standards.

    Sin experiencia
    Inscripción fácil
  • Receptionist
    Receptionist
    hace 30 días
    £10–£14 por hora
    Jornada parcial
    London

    Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organised reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

    ¡Incorporación inmediata!
    Inscripción fácil
  • Office Coordinator
    Office Coordinator
    hace 1 mes
    £760–£1085 mensual
    Jornada completa
    London

    Employer Description KBM Accounting & Advisory is an established UK-based firm with over 35 years of experience in accounting, tax, audit, and business advisory services. We are expanding our presence into the UAE through our IFZA-licensed entity in Dubai to support local businesses with high-quality, reliable, and professional financial services. Our approach combines strong technical expertise with a personal, client-focused service style. We believe in professionalism, integrity, continuous learning, and building long-term relationships with both clients and our team. As an employer, we offer a supportive working environment, opportunities to grow alongside an expanding international firm, and the chance to work closely with a qualified UK team. We value people who take initiative, communicate well, and uphold high standards in their work. Job Title: Admin / Office Coordinator Location: Dubai, UAE Company: KBM Accounting & Advisory (IFZA Free Zone) Type: Full-time Summary: We are seeking a well-organised and professional Admin / Office Coordinator to support our Dubai operations. The role requires strong communication skills, good customer service, and the ability to manage office tasks efficiently. Prior UAE administrative or accounting-office experience is preferred. Responsibilities: • Handle client enquiries via phone, email, WhatsApp, • Maintain organised digital and physical records, • Assist with client onboarding and documentation, • Schedule meetings and manage diaries, • Coordinate with PRO services for visa/licence paperwork, • Follow up with clients for missing documents, payments, or approvals, • Assist in preparing simple reports or summaries raised by accountant, • Support marketing activities (sending emails, following up on leads), • Maintain professional office environment (even if flexi-desk), • Liaise with suppliers, landlords, service providers Requirements: • 2–5 years UAE administrative experience (accountancy office preferred), • Excellent English communication, • Strong organisational skills, • Basic accounting knowledge is a plus, • Proficiency in MS Office, • Friendly, confident, client-facing personality Salary Range: AED 3,500–5,000 Start Date: January 2026

    Sin experiencia
    Inscripción fácil
  • Car Sales Executive
    Car Sales Executive
    hace 1 mes
    £26000–£45000 anual
    Jornada completa
    London

    Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £27,000-£45,000 + Comission, Depends on experience & Skills Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: Assist in managing client consultations and support the vehicle sales process Provide exceptional service both face-to-face and over the phone Oversee administrative tasks related to sales and customer records Coordinate custom vehicle orders and aftersales requests Handle post-sale support, ensuring ongoing client satisfaction Maintain high standards of organisation, accuracy, and professionalism About You: Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) Excellent English communication skills – both written and verbal Well-organised, with a strong attention to detail Confident, polished, and customer-focused Able to manage multiple tasks in a fast-paced environment Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.

    Inscripción fácil
  • Invigilator
    Invigilator
    hace 2 meses
    £13.7–£15 por hora
    Jornada parcial
    Croydon

    Job Description: Job description : Test Administrator/Invigilator Location: Winway College of Business and Technology ,AMP House, 5th Floor, Dingwall Road, Croydon – CR0 2LX Contract Type: Zero Hours Hours: Varied Salary: 13.70 -15.00 pounds per hour (GBP). We are looking to expand their test centre teams of invigilators and test administrators and seek professional, knowledgeable and driven individuals to join the WINWAY family. You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. Key accountabilities will include the following · Conducting visual security and identity checks on candidates · Providing efficient test delivery to the candidates · Walkthrough testing rooms every 5 to 10 minutes once and/or continuous invigilation in the exam room as needed · Setting up the exam with all the needed exam materials and making it ready for the next round of exams. · Providing the highest levels of customer service at all times · Ensuring that candidate needs are met with understanding and respect · Performing test centre opening and closing procedures · Ensuring equipment and workstations are properly set up and cleaned ahead of each exam session · Dealing with candidates signing in as required, ensuring the test process is clearly explained to candidates, and providing test results to candidates as needed · Writing/Reporting incidents to the supervisor and on exam invigilator portals · Reaching out to the respective exam help desks to solve issues and to find solutions for the incidents/issues. · Receiving, guiding, directing and sending off the exam candidates to make them feel less stressed and feel comfortable during their time in the test centre. · Giving deep attention to detail and being vigilant to make the exam/testing process smoother. · Recording attendance and attending candidates at the registration by verifying their respective, relevant and appropriate IDs. · Experience of a customer facing role, ideally from a testing environment Strong communication and customer service skills · An ability to work under pressure and sometimes deal with difficult situations · Lots of initiative · Strong attention to detail · First class administrative and communication skills.

    Inscripción fácil
  • Manager of Client Care
    Manager of Client Care
    hace 19 días
    Jornada completa
    London

    WHO ARE YOU? After years of success in Canada, UROSPOT is expanding into the UK. As the Manager of Client Care you truly change lives. Using your nursing / healthcare background, you will lead our client experience team and ensure the clients who walk through our door, frustrated by their pelvic health challenges, receive world class care that restores their freedom, confidence, and trust in their body again. You ensure clients leave feeling educated and empowered about their health and wellness. At UROSPOT you’ll become a subject matter expert on all things pelvic health. You will lead our pelvic health done differently care model that incorporates education, health coaching and our non-invasive, disruptive technology that restores the fitness of the pelvic floor musculature to help improve quality of life for those struggling with bladder leaks, urgency, frequency, prolapse, GSM etc. No more changing pads and nappies as a nurse / healthcare professional. Our clients stay fully clothed throughout their journey at UROSPOT. You will build relationships with our clients by leading all client consultations, developing an individual care plan for each person and inspiring them to prioritize their health. Your impeccable listening skills, empathetic understanding and contagious passion will help ensure our clients feel heard, understood and are provided the hope they so deserve. You are a natural storyteller and leader. Your warmth, competence and professional appearance immediately build trust; making people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client. You are excited to lead a small team of like-minded people passionate about improving women’s health. You are a confident coach and enjoy helping others succeed as well as inspiring a team around a common goal. Passion with purpose is what you’ve been craving. Setting a goal and crushing it lights you up inside. Leading a small team excites you. A regular Monday-Friday schedule feels like a dream come true. We can’t wait to meet you. JOB DUTIES: • As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to build an individualized care plan for each client. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience., • Responsible for conversion from interest through to treatment., • Fully understand how to perform every role in the clinic operations. You are able to step in wherever necessary when staffing shortages occur or to cover breaks., • Correct performance in each role if process is not being adhered to., • Handle all customer complaints and comments in a professional, timely and mindful manner knowing “clients at our core” is a core value at UROSPOT., • Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse., • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest., • Ensure that all direct reports delivering treatment comply with company policies, procedures, and ethical standards. Ensure clients receive exceptional care during their treatment protocol., • Ensure correct reporting procedures for all client sessions are entered completely and efficiently., • Ensure that team members adhere to all appearance standards, personal hygiene and safety procedures and guidelines., • Ensure that safe work practices are followed., • Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better., • Analyze departmental operations and identify areas requiring improvement., • Submit any required reports on time and complete., • Communicate effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders., • Knowledge of external regulatory bodies governing the organization. This includes partnering with clinic owner to ensure policies and procedures adhere to CQC expectations., • Assist the owner in the hiring of staff., • Maintain current credentials as required for employment. JOB REQUIREMENTS: • Registered healthcare professional (e.g. RN / BScN or other healthcare professional); current certificate of competency from the appropriate regulating body and must be in good standing (e.g. NMC), • Completion of an Enhanced DBS check., • Further education / interest in women’s health, pelvic health or other related specialism., • Familiarity with CQC and keen to ensure the UROSPOT services adhere to all policies and procedures., • Sales and client management experience is an asset., • You are a storyteller, a planner, a lover of being organized., • Passionate about helping people., • An innate leader – you have led teams before and relish this opportunity., • Able to set expectations, delegate and monitor progress of all direct reports., • Effective leadership skills, with a strong focus on mentoring and motivation of employees., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • You believe in women's empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better. WORK CONDITIONS: • Work environment is one where you bring clients joy, freedom and confidence in a beautiful setting., • Currently a Monday-Friday operation during the day. Possibility of Saturdays in the future with expansion., • Interaction with clients, employees and owners., • Occasional help at marketing events. Acknowledgement and Agreement UROSPOT is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons. As such, UROSPOT will provide reasonable accommodation for any applicant, as requested during the hiring process.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Service Manager
    Service Manager
    hace 1 mes
    £30000–£35000 anual
    Jornada completa
    Finsbury Park, London

    Role Overview As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. You'll supervise site teams, maintain client relationships, manage quality control, and ensure compliance with health and safety standards. Your leadership and coordination skills will drive the day-to-day success of our service delivery. Key Responsibilities Leadership & Supervision • Manage Site Managers, Supervisors, Team Leaders, and Cleaning Operatives across your portfolio, • Provide training, coaching, and performance feedback to direct reports, • Conduct regular team briefings and promote a positive, productive work environment, • Coordinate cleaning schedules and task allocation based on client requirements, • Ensure compliance with contract specifications and company procedures, • Conduct site visits and attend client meetings to ensure smooth operations, • Serve as the main point of contact for assigned clients, • Resolve complaints professionally and ensure customer satisfaction, • Collaborate with clients to adapt service levels and identify improvement opportunities, • Conduct quality audits and implement improvements as needed, • Monitor adherence to cleaning standards and health and safety policies, • Maintain records of site checks, incidents, and staff performance, • Maintain accurate records of staff hours, inventories, and incidents, • Submit reports on area performance, site developments, and service challenges, • Oversee inventory control and ordering for assigned contracts, • Proven experience in a service or operations management role, preferably in commercial cleaning or facilities, • Strong leadership and team management skills, • Excellent communication and client relationship abilities, • Good knowledge of health & safety and cleaning best practices, • Ability to multitask and work effectively in a fast-paced environment, • Proficiency with Microsoft Office and scheduling systems, • Full UK driving licence (preferred) Why Join Us? At Bespoke Cleaning, we value equality, initiative, integrity, and innovation. You’ll enjoy: • A collaborative and supportive team environment., • Opportunities for career development and training., • Recognition for your contributions and leadership., • Company benefits including car and flexitime. Equal Opportunities Statement Bespoke Cleaning is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are excited to find the right candidate to join our dynamic team. If you are passionate about making a difference and eager to grow with us, we encourage you to apply. Take the next step in your career and become a part of our innovative and supportive environment. We look forward to hearing from you!

    Inscripción fácil
  • Sales Advisor
    Sales Advisor
    hace 1 mes
    £12–£13 por hora
    Jornada parcial
    London

    The Sales and Business Administrator is responsible for supporting day-to-day business operations, managing client relationships, and contributing to sales growth through effective communication and administrative efficiency. While limited training will be provided, the candidate should demonstrate competence in performing core duties. Initial supervision will be provided to ensure adherence to company procedures and performance standards. Key Responsibilities: 1. Sales Support: Assist in managing sales inquiries, preparing quotations, and following up with potential and existing clients to drive conversions., 2. Customer Relationship Management: Maintain professional communication with customers, ensuring a positive experience from initial contact through to service completion., 3. Administrative Tasks: Handle daily administrative duties such as scheduling appointments, processing invoices, managing databases, and maintaining accurate records., 4. Reporting: Prepare and maintain detailed records of sales activities, client communications, and performance metrics to support business analysis and decision-making., 5. Operational Coordination: Liaise with technicians, management, and clients to ensure smooth scheduling and service delivery., 6. Marketing Assistance: Support the implementation of marketing initiatives, including email campaigns, social media updates, and customer outreach activities., 7. Team Collaboration: Work closely with the management team to improve internal processes, enhance customer satisfaction, and contribute to business growth. Qualifications: • GCSE’s & A-levels or equivalent (further education in business or administration preferred)., • Strong organizational and multitasking skills., • Excellent written and verbal communication abilities., • Competence with CRM and other SaaS softwares., • Strong attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • Proactive, professional, and customer-focused approach. Training and Supervision: Although the candidate should possess foundational administrative and sales skills, limited training will be provided to ensure familiarity with company systems, CRM tools, and standard procedures. Initial supervision will be provided during the onboarding period to ensure proficiency, consistency, and compliance with business standards.

    Inscripción fácil
  • Sales and Marketing Executive
    Sales and Marketing Executive
    hace 2 meses
    £41700 anual
    Jornada completa
    Bethnal Green, London

    Job Purpose We are seeking an enthusiastic and driven Sales and Marketing Executive to promote Spring Sigma Ltd’s range of services including taxi operations, document support, business administration, and education. The successful candidate will play a key role in developing marketing strategies, driving sales growth, and strengthening client relationships. Key Responsibilities • Develop and implement marketing strategies to promote company services across multiple sectors., • Generate new business leads, negotiate contracts, and maintain relationships with clients and partners., • Manage promotional campaigns (digital and print) and coordinate social media marketing., • Conduct market research to identify trends and customer needs., • Create and manage advertising materials, brochures, and online content., • Prepare sales reports and performance metrics for management review., • Collaborate with internal teams to ensure marketing activities align with business goals., • Represent the company at networking events, trade fairs, and exhibitions. Skills and Experience Required • Minimum of 2–3 years’ experience in a sales, marketing, or business development role., • Proven ability to meet sales targets and deliver marketing campaigns., • Strong communication, presentation, and negotiation skills., • Good understanding of digital marketing tools and CRM systems., • Self-motivated, well-organised, and results-driven., • Proficient in Microsoft Office (Word, Excel, PowerPoint)., • Bachelor’s degree (or equivalent) in Marketing, Business, or a related discipline. What We Offer • Competitive salary and performance-based incentives., • Supportive and inclusive work environment., • Professional training and development opportunities., • 28 days annual leave (including bank holidays). Eligibility This position qualifies under the UK Skilled Worker Visa (Occupation Code 3545). Spring Sigma Ltd is a licensed sponsor and can issue a Certificate of Sponsorship for eligible applicants who meet the required skill and salary thresholds set by the UK Home Office.

    Inscripción fácil