Administration customer service jobs in United Kingdom

Who are we? Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. The Role Responsibilities to include providing technical and administration support to the International Property division, specifically the Political Violence Team. What you'll do • Determines own and others’ work priorities in line with agreed plans to achieve personal and team objectives., • Meets agreed targets and contributes to team meetings by reporting on business progress., • Manages assigned projects and supports additional projects as needed., • Assists in creating client and broking documents, including MRCs and endorsements., • Ensures compliance with territory, tax, and legislation requirements and responds to market queries., • Maintains accurate data entry, follows up on subjectivities, and communicates with clients regarding premium payments., • Liaises with support technicians and IBA, checks documentation for accuracy, and may sign certain client documents., • Keeps records up to date in company systems and ensures documentation meets compliance and audit standards., • Builds strong relationships with stakeholders, supports clients and colleagues, and handles client enquiries and adjustments., • Stays informed of market, legal, and regulatory developments, completes required training, and adheres to company policies and ethical standards. Who we're looking for • Strong understanding of insurance principles, legal frameworks, and regulatory environments., • In-depth awareness of market dynamics, competitors, cultural nuances, and specific territory insights, with relevant product line experience., • Several years of hands-on experience in their area of product expertise, contributing valuable insights and performance., • Clear understanding of team objectives and how their role supports broader goals., • Skilled in relevant systems and computer literate, with strong numeracy and literacy., • Customer-focused, confident communicator, and positively regarded by colleagues and clients., • Able to work independently, manage time effectively, and meet tight deadlines using initiative and flexibility., • Strong analytical thinking, decision-making ability, and excellent attention to detail., • Calm under pressure, responsive to change, and committed to continuous learning., • A team player with strong negotiation and influencing skills, capable of building sustainable relationships., • Maths and English GCSE (or equivalent), • A levels or equivalent (desirable), • Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) where relevant to the role, • Working towards or has attained ACII (although this is not critical) What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work ___

Join a Growing Team in London!: Entry Level Sales Role – Full Training & Immediate Starts Available Looking for a role that will support your development within a fast-paced, customer-facing sales environment? Our client, a well-established sales and marketing company based in Central London, is currently looking for ambitious Entry Level Sales Advisors to support ongoing growth and increasing client demand. With full training provided, successful applicants will be able to start immediately. The key attributes they are looking for: • Positive and proactive attitude, • Professional manner and appearance, • High customer service standards, • Willingness to travel both nationally and internationally, • Must have FULL time availability What you’ll be doing: • Generating a new customer base for clients, • Collaborating with a motivated sales team within event-based campaigns across the London area, • Customer service, • Sales acquisition The rewards of joining this team: • Competitive day rate plus commission + performance-based incentives, • Access to coaching in customer service, sales, and marketing, with clear progression opportunities, • A lively and social working environment with regular team events, • Support from a successful and established sales and customer service team, • Uncapped earning potential with performance-based incentives, • Opportunities to travel Ready to Launch Your Career? They are currently holding informal conversations for their sales and customer service opportunities, with the aim of onboarding successful candidates for an immediate start. Roles involve working directly with customers in face-to-face, field sales environments in and around the London area. Experience is not required, this full-time equivalent opportunity operates on a self-employed, day rate plus commission basis and includes a comprehensive development and training programme. However, experience in roles such as retail, warehouse, administration, receptionist, customer service, sales, marketing, sales assistant, cleaner, customer service advisor, direct sales, promotions, events coordination, hospitality, front of house, or bar work may be beneficial. If you feel you meet these requirements and are ready for a new career opportunity, apply now. This role is not suitable for candidates still in education (school/College/University) or current international students. Due to the demands of the role, our client is seeking candidates that can commit to 4/5 FULL DAYS per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Company Description TLC - Thames Luxury Charters operates a premier fleet of luxurious party boats on the River Thames in London, accommodating private charters for 2 to 600 guests. Known for hosting both private and corporate events, TLC provides bespoke experiences tailored to client needs. With 5-star fittings, professional yet personable staff, and an exceptional culinary team led by an Executive Chef, the company offers a range of catering options from light finger food to elaborate banquets. The core mission of TLC is to deliver unmatched quality and excellence aboard its London riverboats. Role Description We are seeking a full-time Sales Executive to join our team in London. The successful candidate will be responsible for generating leads, managing client relationships, coordinating bookings, providing tailored event solutions, and delivering outstanding customer service for private and corporate events aboard our luxury boats. Key Responsibilities • Generate and qualify leads to achieve sales targets, • Manage client relationships and act as the main point of contact, • Coordinate and oversee event bookings from enquiry to event handover, • Provide bespoke event solutions to meet client requirements, • Collaborate with operations and catering teams to ensure seamless event execution, • Maintain accurate records in the CRM system and track sales performance Qualifications • Strong sales, marketing, and client relationship management skills, • Excellent communication, presentation, and negotiation skills, • Ability to work under pressure and consistently meet targets, • Knowledge of the events and hospitality industry, • Strong organizational skills with attention to detail, • Proven track record in sales and revenue generation, • Experience with CRM software is a plus, • Bachelor’s degree in Marketing, Business Administration, or a related field Salary Expectation: £30,000-£35,000 based on experience

We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms. Please note this role is covering maternity leave for 12 months. RESPONSIBILITIES: Showroom Excellence & Operations • Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands., • Ensure every visitor connects with the DNA and story of each brand., • Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction., • Support both London showrooms, bringing consistency and flexibility across locations. Client Experience & Creative Service • Deliver a standout welcome and hospitality that makes every client feel valued., • Provide expert guidance, using collection books, brochures, and materials to match client needs., • Create visual assets that help clients envision schemes and confidently confirm orders., • Proactively source products and follow up with tailored proposals, costs, and lead times., • Balance multiple demands under pressure while safeguarding an exceptional customer journey. Sales & Client Growth • Identify opportunities to upsell, cross-sell, and close sales across a wide client base., • Strengthen long-term relationships with existing clients while actively growing new business., • Keep CRM records accurate and insightful, supporting engagement and future sales., • Promote SDG’s omnichannel platforms to expand reach and client access., • Stay driven by results, targets, and commercial impact. Collaboration, Strategy & Events • Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities., • Support the planning and delivery of showroom events that showcase collections and inspire clients., • Assist with daily scheduling and operations to keep the team running smoothly., • Track and share KPIs to measure success and identify areas for growth. Personal Effectiveness & Contribution • Deliver objectives on time with accountability and initiative., • Prioritise effectively under pressure, maintaining both efficiency and accuracy., • Bring positivity, creativity, and solutions-focused energy to the team. MEASURES OF SUCCESS • Customer satisfaction- Monthly showroom and sampling statistics., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested., • TEAMWORK – one team CONNECTING WITH OTHERS Effectively collaborate across the business to develop strong relationships with internal and external stakeholders. E.g Internal • Marketing Team, • Leadership Team, • Commercial Teams, • Customer Services, • International Divisions QUALIFICATIONS • Educated to GCSE A-C level as a minimum., • Candidates with Interior Design training are preferred., • Formal sales training would be a strong advantage but not essential. EXPERIENCE & SKILLS • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential., • Excellent and communication skills, with sound administration., • Strong verbal and written communication skills with confidence in dealing with clients at all levels., • Highly self-motivated individual, good at negotiating., • Demonstrable ability to present, influence and communicate effectively at all levels of the business., • Self-driven, results orientated and a positive outlook., • Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint., • Organised, methodical and proactive. BEHAVIOURS- Energy, Professional, Proactive, Dynamic, Organised, Initiative, Creative, Confident, Flexible

Elite Dancers Academy is one of london's leading dance schools for children. We have several venues and are looking for someone initially part-time that can grow with the school over time. Role Description We are seeking an organised, proactive, and people-focused Business Manager & Personal Assistant to the Principal to support the smooth day to day running of our dance school. This is a key role within the business, combining administration, customer service, staff coordination, and strategic support to help the school grow and thrive. Key Responsibilities. Business & Administration • Oversee daily administrative operations of the dance school, • Manage emails and communication with new and existing clients, • Handle customer service enquiries professionally and efficiently, • Maintain accurate records, databases, and filing systems, • Organise and manage class timetables and schedules, • Assist with staff management and coordination, • Support onboarding of new staff members, • Provide direct PA support to the Principal, • Assist with planning, organisation, and prioritisation of tasks, • Contribute ideas to help grow and improve the business, • Assist with implementing new systems, processes, or initiatives, • Support client retention and positive customer experiences What we are looking for: • Highly organised with excellent attention to detail, • Strong communication and customer service skills, • Confident managing emails, schedules, and administrative tasks, • Comfortable with basic bookkeeping and business systems, • Able to work independently and take initiative, • Creative thinker with a positive, can-do attitude, • Previous experience in administration, business management, or a similar role is preferred

The Lacquer Company produces the finest lacquer furniture and accessories, handmade by skilled craftsmen in Saigon (Ho Chi Minh City) and sold worldwide. The company is based in London, although most sales come from the US. Clients are primarily high end residential interior designers and wholesale partners and there is an increasing retail client base. The company focuses on excellent design, faultless product and immaculate customer service and is seeking an excellent candidate to join the London team in a diverse and exciting position. The role would suit an independent and self-directed candidate and we are looking for an ambitious, organised and energetic individual who wants to be part of a rapidly growing and well-respected business. Business Development Manager The Business Development Manager will be responsible for driving new business, managing projects, nurturing current client relationships and supporting the company’s founder, James Lowther, in the day to day running of The Lacquer Company. This is an essential role and will require meticulous organisation, strong administration skills and excellent self-direction. As the CEO is often required to travel to Vietnam or the US, you must be able to act as his proxy and he needs confidence in your support. You will need to be comfortable working on numerous tasks/projects and proactively manage both your workload and assisting the CEO. Detailed information on role and responsibility is provided below: Key Responsibilities: • Managing projects for new collaborations with interior designers, as well as various hospitality and wholesale opportunities • Converting leads into sales, • Maintaining relationships with new and existing key trade accounts, • Working with the Marketing team to ensure clients are kept up to date with the brand including promoting new collections, • Collaborating with the team on events, Marketing & PR, newsletters and sales initiatives, • Directly supporting the CEO with day-to-day administration, • Managing timelines for new collections and general production, • Acting as liaison between the London, New York and Saigon offices, • Managing and updating client databases and developing CRM, • Managing new product development projects, ensuring reminders are sent and timelines observed, • Organise team building events, • Being a face of The Lacquer company as the CEO’s proxy and front of house, making sure that the company is well represented to visitors, suppliers and clients • To be a dependable and upbeat lynch pin within the company, approachable to the UK, US and Vietnam teams, liaising with and uniting the team Skills and Experience: • A friendly, dynamic and enthusiastic individual with a can-do attitude and excellent eye for detail, • Excellent organisational skills – able to self-motivate, multitask and time manage in an organised and logical manner • 3+ years’ experience in a similar role (the Interiors industry is preferred), • Proficient and intuitive knowledge of computers, especially MS Office (Outlook, PowerPoint, Word and Excel), • Exceptional presentation and communication skills (both written and verbal), • Experience in working alongside a team and motivating colleagues with diplomacy, • Excellent command of English – both verbal and written, • Willingness to learn and grow within the company, • An interest in design or interiors is desirable but not essential What We Offer: • Competitive salary, plus bonuses / commission, • A dynamic, professional and fun working environment, • Regular team building events, • Private medical insurance, • Company pension, • Staff discount, • 25 days holiday per year, plus time off between Christmas and New Year, and an additional half a day each month for personal time • Hours: Full-time (37.5 hours/week) Monday to Friday. Daily hours are 9.30am-5.30pm with some flexibilit

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Lightware We are a professional AV manufacturer, developer and supplier situated in the heart of Europe for over 25 years. We focus on the needs of our customers and deliver viable solutions with an uncompromising level of customer service and support. Innovation is deeply rooted in our core; we have world-class expertise and a strong desire to deliver the best solutions for the current and future needs of AV signal distribution & management. The Role: The Partner Account Manager will be primarily responsible for selling and promoting AV signal distribution solutions through an established network of System Integrator partners. They will also be responsible for actively seeking new sales opportunities within non-trading SI’s. This role with involve frequent travel within the region – England South – as well as regular visits to our London Showroom, attending international and domestic trade shows and representing the company at key trade events. The ideal candidate will be self-motivated, technically competent and have a natural flair in developing strong business relationships. Key Responsibilities: Cultivate strong relationships with existing client base. Provide technical training, sales support and marketing initiatives to partners. Formulate and execute a robust business development strategy to achieve ambitious sales goals. Act as a passionate brand advocate, representing the company with professionalism and enthusiasm at industry conferences, exhibitions and networking events. Accurately forecast sales, track performance and provide insights at regular sales meetings. Monitor competitor activities, providing relevant feedback to sales management and the wider business. Complete all administration tasks efficiently and accurately. Maintain accurate and up-to-date records within CRM system (Salesforce). Undertake any other relevant duties as they arise or as requested. Your Skills and Experience: Proven success in an account management role, AV experience desirable but not essential. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Ability to communicate, present and influence a diverse range of key stakeholders from Technical Engineers to C-level. Demonstrate ability to be a self-motivated individual who has a desire to surpass targets. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Excellent communication skills, both verbally and in writing. A flexible and proactive ‘can-do’ attitude, with the ability to adapt of changing market dynamics Full UK driving licence.

About the Business Division: Since our inception in 2013, Remedium have championed the recruitment of permanent healthcare professionals, supporting our clients to drive more efficient and consistent patient-led care, address future healthcare workforce staffing demands and reduce excessive agency locum spend. We are well and truly the leading provider in this sector and the innovators in the marketplace. We are the experts and are here to share our knowledge and expertise with you! Job Description We are seeking an Arabic-speaking Inside Sales Representative (Intern/Entry Level) to support outbound business development efforts across hospitals and healthcare systems in Arabic-speaking countries. This role focuses on prospecting and cold outreach to hospital administrators and healthcare leadership to schedule meetings for our senior sales team regarding physician recruitment services. This position is well-suited for individuals interested in international healthcare sales, business development, or medical services partnerships. The primary objective is to generate qualified meetings with hospital decision-makers. Key Responsibilities • Conduct outbound calls and email outreach to hospitals and healthcare organizations in Arabic-speaking countries., • Identify and connect with hospital administrators and hospital decision-makers., • Introduce the company’s physician and clinical staffing service offerings., • Qualify prospects and schedule meetings for senior sales representatives., • Maintain accurate records of outreach activity in the CRM system., • Meet defined call, outreach, and meeting-setting targets. Qualifications Required • Fluent in Arabic and business-level in English (spoken and written), • Strong verbal communication and professional phone presence, • Interest in sales, business development, or healthcare services, • Ability to confidently conduct cold outreach and lead qualification, • Prior sales, telemarketing, or customer outreach experience, • Background or coursework in business, healthcare administration, or international business, • Training in sales prospecting, lead qualification, and meeting generation, • Hands-on experience in international healthcare sales, • Exposure to hospital operations and physician service solutions, • Opportunity to work with a global healthcare services team, • Outbound call volume, • Confident communicator comfortable speaking with hospital leadership, • Interested in global healthcare markets, • Able to work independently in a fast-paced outreach environment Additional Information About M3 EU: M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

Client Acquisition Specialist (Membership Sales Specialist): Starting at £27k Role Description We are looking for a Client Acquisition Specialist (Memberships) to represent Virtue Vets in London. You will be the friendly face of our brand, helping potential clients learn about our services and encouraging them to experience our clinics. Your responsibilities will include: • Engaging with the public in busy areas, parks, and at local events to introduce Virtue Vets and our services., • Providing information to potential clients and assisting with sign-ups., • Conducting tours of our clinics for interested clients., • Supporting occasional in-clinic administrative tasks, including answering client inquiries and helping with simple office duties., • Assisting the team during promotional events and community initiatives. What We’re Looking For • Outgoing, approachable, and enthusiastic personality., • Excellent communication skills and confidence engaging with the public., • Professional, neat, and well-presented appearance., • Ability to work independently and as part of a team., • Flexibility to work weekdays, weekends, and some evenings., • Experience in customer service, hospitality, events, or retail is preferred., • A love of animals and interest in pet care is a strong advantage. This is an exciting role for those with a cheerful, outgoing personality who love interacting with people and animals. If you enjoy engaging with the public, building relationships, and being part of a dynamic team, this role is perfect for you. Occasional in-clinic administration will also be part of the role, but most of your time will be spent meeting clients, promoting our services, and supporting our community initiatives outdoors. Company Description Virtue Vets is London’s leading next-generation veterinary care and pet wellness clinic chain. Known for premium, tailored care at accessible prices, we deliver an exceptional experience for pets and their owners. Our clinics feature modern, contemporary designs alongside state-of-the-art diagnostic, surgical, and laboratory facilities. At Virtue Vets, we prioritize pet health and client satisfaction in every aspect of our services. Why Join Virtue Vets? • Be part of a modern, fast-growing veterinary brand., • Enjoy a role that mixes people engagement, events, and light in-clinic administration., • Flexible working hours and a dynamic work environment., • Work with a supportive, friendly team and make a tangible difference to pets and their owners.

About OYUNA OYUNA is redefining luxury through sustainably crafted cashmere collections rooted in the heritage and landscapes of Mongolia. Founded in London in 2002 by Oyuna Tserendorj, the daughter of a Mongolian herder, our mission is to be the cashmere brand of tomorrow - the leader in rebalancing the cashmere industry's relationship with the ultimate source of its valued fibre from Mongolia and its nomadic herders - and to thereby ensure the viability of the cashmere industry for tomorrow and beyond. Our clients span luxury department stores, independent boutiques, high-profile interior designers, corporate gift buyers, and private aviation and yacht companies worldwide. Alongside our heritage, we are a forward-looking, systems-driven business, continually evolving how we operate to support a modern, global luxury brand. The Role We are looking for a dynamic and driven sales coordinator to support across all areas of the B2B and B2C business. This is a multifaceted role offering real growth potential within a close-knit, collaborative team. You will work within our integrated Odoo ERP system, supporting a streamlined and data-driven sales and operations process. The ideal candidate shares our sustainability values and thrives in a fast-paced, entrepreneurial environment. You will be proactive, highly organised, and solutions-focused, with a genuine passion for purposeful luxury and a creative approach to problem solving. Main Responsibilities RTW & Home • Provide excellent admin support throughout the whole sales cycle, from initial enquiry through to logistics and after sales care, • First point of contact for sales enquiries, responding in a polite and timely manner by phone and email, • Work with sales manager to set up and run the RTW seasonal sales appointments in Paris and London; including preparing the showroom and assisting with creating relevant sales materials, • Be responsible for excellent customer service for all wholesale customers. Input wholesale orders accurately, send order confirmations and invoices and support with any ad hoc queries, • Help create any physical and digital sales assets that are required for both RTW and Home collections, • Assist creative director on seasonal collection photo shoots, • Support the sales and warehouse team during the distribution period, liaise with clients on shipping and order queries, • Create shipments for B2B orders; preparing global shipping documentation. Liaising with warehouses and logistics partners to ensure timely delivery and exceptional service, • Arrange all sample shipments and loans to clients and coordinate returns, • Reserve stock for clients, liaising with the logistics manager, • Provide stock lists for clients when necessary, supporting B2B clients with in season re-orders, • Chase client payments when necessary, liaising with finance to ensure all payments are paid quickly, tracked and allocated accurately, • Assist with client outreach, • Maintain accurate sales data and reports B2C / E-Com • Provide excellent customer service on all B2C customer enquiries, • Organise and track returns and exchanges, updating stock records accordingly, • Monitor and manage customer pre-orders, • Update shipment trackers Archive Sales & Events • Assist with the planning and smooth running of seasonal sample sales and brand events About You • Proven experience in sales administration, coordination, or customer service, ideally within a luxury, fashion, or lifestyle brand, • Meticulous attention to detail with strong organisational abilities, • Proficiency with Google drive, Microsoft Office, Shopify, Canva, • Experience working with integrated ERP systems (Odoo preferred), supporting data-driven sales and operational processes, • Knowledge of global shipping and international trade documentation is an advantage, • Excellent written and verbal communication skills, • A proactive, solutions-focused mindset with the ability to work independently and collaboratively within a global team What We Offer • Competitive remuneration, • Annual product allowance, • 25 days of annual leave plus public holidays, • A supportive and collaborative team., • Opportunity for career progression and international travel, • Hybrid working, 1 day per week from home Ideal start date: mid-June. Applications should be submitted directly to including a CV and covering letter.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

Who We Are Hi, we are FintechOS! We are the global leader in AI-first modern ProductOps, with a mission to make fintech innovation available to every company. The FintechOS platform helps banks, insurers, and financial services companies modernize the full product lifecycle – from ideation and build through deployment, optimization, and continuous evolution. With FintechOS, organizations can recognize value up to ten times sooner than traditional approaches, getting new financial products and services to market in as little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. Our AI-first, cloud-native platform connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have built not only an exceptional platform but also a diverse and experienced tech team. About the Role We need a sharp, autonomous presales consultant who can walk into a room with a CTO or Chief Insurance Officer and make them rethink their entire product lifecycle strategy. Not with slides – with substance. You’ll come from an insurance platform background (Guidewire, Duck Creek, Majesco, EIS, Sapiens) where you’ve already done the hard yards proving why legacy modernization matters and how AI-powered platforms accelerate innovation across underwriting, claims, and policy administration. This is a high-impact role: you’ll own the technical narrative in deals, architect AI-driven solutions that transform how insurance products are built and managed, and work directly with our most ambitious prospects across UK and Europe. If you’re tired of cookie-cutter demos and want to show how AI actually changes the game for insurance product teams, keep reading. What You Will Do • Own the business value and technical win in enterprise deals – from pitching, scoping workshops through live demos, POCs, and commercial structuring, • Demonstrate how FintechOS’s AI-first ProductOps approach transforms insurance product velocity, from concept through underwriting, distribution, and continuous optimization – not just launch, • Show insurers how to break free from legacy policy administration and claims system constraints, modernizing their entire product lifecycle with composable, AI-powered architecture, • Build credibility fast with senior stakeholders (CTOs, Chief Insurance Officers, Chief Digital Officers, Heads of Product) by speaking their language and challenging their assumptions with AI-driven insights, • Collaborate with sales, product, and delivery to shape winning proposals that showcase our AI capabilities in real insurance scenarios, • Prototype rapidly when needed to prove AI-powered use cases (we’re technical, you should be too), • Travel across UK, Europe, and Romania to run workshops, present at events, and work embedded with teams What We Are Looking For You must be UK-based with right to work in the UK. Beyond that, here’s what matters: • 4–5 years in presales or solutions consulting for an insurance platform vendor (Guidewire, Duck Creek, Majesco, EIS, Sapiens, or similar SaaS/platform vendor), • Hands-on technical chops: you understand API architectures, can read code, and have built or configured insurance platform solutions yourself (not just presented them), • You’ve closed deals – and can articulate how you influenced the technical win, navigated objections, and shaped the commercial outcome, • Deep fluency in how insurers modernize product operations: legacy policy administration constraints, claims transformation, underwriting automation, product lifecycle challenges, time-to-market pressures, and cloud-native transformation, • Curious about AI and how it’s reshaping insurance product development – even if you’re not an AI expert yet, you’re eager to learn and articulate the value, • Comfortable traveling 40–50% of the time across UK, Europe, and Romania, • Self-starter mentality: you don’t wait for instructions, you see the gap and fill it What Makes You Stand Out These aren’t essentials, but they’ll get our attention: • You’ve worked specifically with Guidewire, Duck Creek, or EIS – and can speak to their strengths and limitations from real implementations, • Experience articulating how AI, machine learning, or automation accelerates insurance product development, underwriting decisions, claims processing, or operational efficiency, • Track record of winning competitive deals against Salesforce Financial Services Cloud, Unqork, Socotra, or other platform incumbents in the insurance space, • You’ve built custom demos or POC environments from scratch, • Experience with low-code/no-code platforms, composable architecture, ProductOps methodologies, or AI-powered development tools, • Vertical depth in P&C insurance, life and annuities, specialty/commercial lines, or reinsurance product development, • You’ve presented at industry events (e.g., InsureTech Connect, Insurance Innovators), contributed to RFP responses that won, or built thought leadership content that influenced buyers Our Culture • We are a highly motivated bunch of people, taking on a huge technical challenge in one of the biggest industries in the world. We’re fully aware that the impact of our work can be felt by hundreds of millions of people around the world, • At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers, • We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other wonderful characteristics that make us different Quick Facts • We are a venture-backed business headquartered in London, • We have a big list of international clients already under our belt, serving customers in North America and Europe, • Our customers range from global strategic companies like Groupe Société Générale, Admiral Group, and BPCE Oney, to game-changing players like Vibrant, eMag, and Howden, • Our partners include both niche consulting agencies and global consulting firms and systems integrators, including Deloitte, EY, and PWC

My client is seeking an experienced Mandarin Speaking Residential Property Manager to oversee the end‑to‑end management of a designated property portfolio. The role requires strong operational control, excellent communication skills, and a proactive, solutions‑driven approach to ensure high landlord satisfaction, smooth tenancy cycles, and full regulatory compliance. You will act as the primary liaison for landlords, tenants, contractors, and block management teams, ensuring all maintenance, tenancy, and compliance processes are executed to a high professional standard. Mandarin Speaking Property Manager Location: London Office Employment Type: Permanent, Full-Time Sector: Residential Property Management Language: English and Mandarin Salary: £28,000- £32000 Key Responsibilities Maintenance Management (Training and support provided where required) • Oversee all maintenance activity using Fixflo, managing the complete workflow from tenant triage through to quotation, contractor instruction, invoice approval, and final sign‑off., • Ensure maintenance tasks are prioritised effectively, with consistent communication provided to both landlords and tenants., • Respond promptly to urgent issues such as leaks, heating failures, and electrical outages., • Liaise with Block Management teams to resolve communal or building‑related matters efficiently., • Manage the full tenancy lifecycle, including:, • Renewal negotiations and drafting of renewal documentation., • Move‑out coordination, including check‑out appointments and utility readings., • Organising and supervising void works, refurbishments, and property preparation for re‑letting., • Prepare and submit TDS dispute evidence, deduction summaries, and check‑out reports., • Ensure all properties maintain up‑to‑date safety and compliance documentation (EICR, Gas Safety, EPC, etc.)., • Monitor and follow up on rent arrears, working collaboratively with tenants and Finance., • Process and track insurance claims, providing all required evidence and documentation., • Serve as the primary point of contact for landlords and tenants throughout the tenancy., • Provide timely updates, detailed inspection reports, and professional advice to landlords., • Maintain high standards of customer service and uphold the company's service‑oriented values. Skills & Experience Required Essential Requirements • Proven experience in UK residential property management., • Proficiency in Fixflo and property CRM/management systems., • Strong knowledge of AST legislation, TDS processes, and UK safety compliance requirements., • Excellent communication and negotiation skills, with a results‑driven, closure‑focused work style., • Experience managing a portfolio of residential properties within a fast‑paced environment., • Strong contractor management experience and an understanding of property maintenance standards., • Prior experience preparing TDS evidence bundles or managing disputes., • Confidence working autonomously with strong organisational and prioritisation skills.

Role Overview. We have an exciting opportunity for a positive and proactive Showroom & Account Executive to join us across our two beautiful Showrooms at the Design Centre Chelsea Harbour and Voysey House, Chiswick. As Showroom & Account Executive, you will help us to implement our sales strategy to maximise sales and profitability as well as provide excellent customer service to all visitors and assist with running the showrooms. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Account Executive responsibilities: • Implement the SDG Brands accounts sales strategy to maximise sales and profitability, • Forecast and track key account metrics e.g. quarterly sales results and annual forecasts, • Work under pressure and be able to prioritise, along with working efficiently and accurately, • Work to and set KPI’s and key targets, • Feedback all suggestions for improvement and market research to management, • Provide sampling and patterning to existing customer base for all new launches and when required, • Deliver exceptional service on a portfolio of customer accounts, • Negotiate sales and agreements to maximise profit, • Operate as the lead point of contact for any matters specific to the customers, a primary desk contact, • Engage in project management duties, • Deliver product presentations virtually to customers, • Deliver sales strategies to customers via phone, virtually or in person, • Attend meetings with customers onsite, • Clearly communicate the progress of initiatives to management Showroom responsibilities: • Ensure all Sanderson Design Group (SDG) Brands are fully and appropriately represented to an excellent standard within the showroom, • First class knowledge, promotion and presentation of SDG brands, • Ensure all visitors to the showroom understand the DNA of each SDG brand and what is they to offer, • Advise customers based on their requirements, utilizing collection books, brochures and other marketing materials, discussing range, specifications and samples, • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients (upselling and cross-selling) Follow up on all design appointments with visual assets, quantities, costs and lead times • Proactively source products for customers as required and operate an efficient sampling service, • Acknowledge and assist existing customers whilst gathering new leads, • Provide support and liaise professionally with colleagues, • Use CRM and WG360 where appropriate, • Assist in the planning and execution of showroom events, • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections and any possible opportunities for the showroom, • Complete individual tasks and set objectives in a timely manner Measures of Success. • Year on year incremental performance with existing accounts, • Year on year sales growth in line with targets, • Customer satisfaction - monthly showroom and sampling statistics, • Effective and appropriate understanding and representation of all brands achieved, • New customers and project lead generation, providing Return on Customer Visit, • Detailed objectives achieved, • Timely reporting as requested Skills & Experience. • Educated to GCSE A-C level as a minimum and/or equivalent, • Ideally BSc/BA in Business Administration, Finance or relevant field and/or equivalent, • A passion for our brands & products and knowledge of Interior Design, • Formal sales training would be a strong advantage, • Strong analytical and numerical skills, • Highly self-motivated individual, proactive and results orientated with a positive outlook, • Able to prioritise and work under pressure; efficiently and accurately, • Good negotiation skills, • Strong written and verbal communication skills with confidence dealing with clients and colleagues at all levels, • Demonstrable ability to present, influence and communicate effectively at all levels of the business, • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

The Role: Sales and Events Executive The Restaurant: Based Across Support Office & Our Restaurants The Location: 16 Kirby Street, Farringdon, London The Contract: Full Time Position, 9am-5.30pm Monday to Friday Fixed Term Contract - 8 months Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: We have a fantastic opportunity for an Events Executive to join our central Sales and Events team. As Events Executive you will contribute to the delivery of The Evolv Collection sales strategy, with responsibility for handling and managing private dining, group bookings events and exclusive hires. Key Responsibilities: • Maximise all revenue opportunities for The Evolv Collection restaurants for private dining, exclusive hires and group bookings, cross-selling and up-selling as appropriate, • Source, research and proactively contact new business prospects through the most appropriate channel, • Build long-term relationships with clients to secure repeat business, • Develop and maintain agent, corporate, DMC and event organiser database, • Solicit feedback from clients by following up each event to enhance customer experience, • General administration support, trace files, • Adjustments figures collation and inputting, • Attend and work on events at the restaurants and venues as required Key Requirements: • Proactive and enthusiastic, seeking opportunities to enhance the client experience, • Excellent verbal & written communication skills, • Inbound telephone call handling experience, • Knowledge of restaurant industry or event industry, • Rational problem solver, • Able to work under pressure, • Competent in the use of Microsoft Word and Excel At The Evolv Collection, we are proud of the people that work with us and see the diversity within our teams as part of our DNA. We are committed to creating an inclusive environment for all our team members and value the similarities and differences they bring. Our people are a core part of our business. We welcome and embrace all, regardless of age, ability, ethnicity, gender, race, religion or belief or sexual orientation.

About Arabian Oud Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, Westfield London, and Bluewater. Job Purpose: We are seeking a motivated and customer focused Assistant Store Manager to support the Store Manager in delivering exceptional guest experiences, driving sales, and leading a high performing team. The ideal candidate combines leadership, retail operations expertise, and a genuine interest in fragrance to inspire both staff and customers. Duties and responsibilities: Leadership & Team Management • Assist the Store Manager in daily store operations and brand standards., • Lead, coach, and develop sales associates to achieve individual and store overall goals., • Schedule staffing to ensure optimal coverage and peak business periods., • Foster a positive team culture, escalate performance issues, and recognize top performers., • Champion a customer centric approach, delivering personalized fragrance experience and recommendations., • Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies., • Resolve escalated guest concerns with empathy and timely follow-through., • Execute visual merchandising standards to create a premium instore experience., • Monitor inventory levels, coordinate receiving, stock transfers, and back of house organization., • Support seasonal launches, promotions, and fragrance launches with compelling displays., • Assist with opening/closing procedures, cash handling, and POS accuracy., • Ensure store maintenance, cleanliness, and safety compliance at all times., • Prepare and analyze daily/weekly sales reports and KPI tracking (e.g., conversion rate, average transaction value, retention rates)., • Maintain strong knowledge of fragrance notes, brands, and trends., • Coordinate with suppliers, vendors, and brand representatives for events, samples, and promotions., • Uphold company policies, privacy laws, and health & safety regulations., • Ensure accurate pricing, ticketing, and promotions in line with brand guidelines., • Protect company assets and minimize loss (shrink) through vigilant controls. Qualifications: • 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail., • Proven leadership or supervisory experience in a retail environment., • Excellent guest service and relationship building skills., • Strong communication, coaching, and conflict-resolution abilities., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Basic retail math, POS system proficiency, and familiarity with inventory processes., • Knowledge of fragrance notes, brands, and fragrance culture is a plus. Position: Assistant Store Manager – Full Time On-site Hours per Week: 40 (Permanent) Location: Oxford Street

We are looking for a dynamic and customer-focused Cargo Sales Representative to join our team in London, covering the UK region. This role is primarily focused on inside sales, managing customer enquiries, providing tailored cargo solutions, and driving revenue growth through proactive engagement with freight forwarders and direct customers. You will play a key role in representing Turkish Cargo’s products and services, ensuring high service quality while identifying new business opportunities in a competitive market. Key Responsibilities • Manage the inside sales mailbox, responding to customer enquiries promptly with accurate quotations and tailored solutions, • Proactively follow up on offers to maximize conversion and revenue generation, • Build and maintain strong relationships with freight forwarders, agents, and direct customers, • Identify and develop new business opportunities within the UK market, • Promote Turkish Cargo’s products, services, and value propositions to customers, • Coordinate closely with internal teams (Sales, Operations, Customer Service, and Head Office) to ensure seamless service delivery, • Analyze market trends, customer needs, and competitor activity, and provide insights to management, • Support and execute sales and marketing plans, including customer visits, events, workshops, and training sessions, • Ensure compliance with pricing policies, procedures, and international cargo regulations, • Contribute to achieving revenue targets and overall commercial objectives, • Report directly to Cargo Sales Manager and carry out other duties provided by managers. Desired Skills & Experience • Minimum high school diploma required; Associate’s or Bachelor’s degree in Logistics, Business Administration, or a related field is preferred, • Valid right to work in the United Kingdom (visa sponsorship is not provided), • At least 2 years of experience in air cargo, logistics, or freight forwarding (inside sales experience is an advantage), • Strong command of English, with excellent communication, negotiation, and interpersonal skills, • Solid understanding of air cargo operations and airline sales processes, including pricing and capacity management, • Proficiency in MS Office applications (especially Excel and Outlook), • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment, • Customer-focused mindset with a proactive and solution-oriented approach, • Ability to work collaboratively across teams and build professional relationships with internal and external stakeholders, • Willingness and flexibility to travel domestically and internationally when required Benefits • Travel Allowance, • Meal Allowance, • Private Health Insurance, • Flight discounts for employee and family members

Job Title - Aesthetic Practitioner Location - London (Covering a range of different clinics within the area) Hours - Full Time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our London Clinics. Please note we have many clinics within the London area therefore you will be asked to also work within a range of different clinics within the area if successful. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

We are seeking a strong Active Directory Specialist with hands‑on technical experience and architectural insight, capable of assessing, designing, and remediating complex AD environments. Your responsibilities: (Up to 10, Avoid repetition) • Review existing AD tiering policies and progress completed to date in collaboration with customer’s stakeholders, • Finalise inventory and scope of remaining tiering-related activities, • Validate business and application ownership and confirm alignment with the AD tiering model, • Assess cross-tier system dependencies and associated risks, • Review and remediate service accounts and scheduled tasks, • Finalise technical configurations, deployment activities, risks, and mitigation plans, • Implement changes to server objects, Active Directory groups, and user configurations Essential skills/knowledge/experience: (Up to 10, Avoid repetition) Core Experience & Skills The ideal candidate must demonstrate: Deep hands‑on experience with Microsoft Active Directory • Strong understanding of AD architecture, including forests, domains, trusts, sites, and replication, • Practical experience managing large, complex, enterprise AD environments, • Experience reviewing and defining AD target‑state architectures, • Clear understanding of how AD design decisions impact security, operations, and scalability, • Proven understanding of AD Tiering concepts (Tier 0, Tier 1, Tier 2), • Ability to assess environments for tiering misalignment and security risk, • Experience designing and implementing tier‑aware access models, including:, • Privileged access segregation, • Admin role separation, • Experience designing, rationalising, and refactoring OU structures, • Strong understanding of OU‑based:, • Delegation models, • Group Policy inheritance, • Administrative boundaries, • Strong knowledge of AD roles, permissions, and delegated administration, • Ability to analyse existing role assignments, identify excessive privilege, and recommend remediation, • Experience assessing and mitigating risks associated with:, • Domain Admin usage, • Delegated OU permissions, • Ability to conduct structured gap analysis between:, • Current‑state environment, • Target‑state architecture and security standards, • Comfortable reviewing and analysing: Existing configurations, Operational practices &Security controls and exceptions, • Capable of producing clear findings, risks, and recommendations Desirable skills/knowledge/experience: (As applicable) • Translate technical findings into clear recommendations for both technical and non‑technical stakeholders, • Exposure to identity governance tools or controlled AD administration solutions (e.g. Active Roles, PAM/PIM tools), • Understand the business and application impact of AD changes, • Work collaboratively with security, infrastructure, and application teams, • Produce implementation‑ready designs, runbooks, and remediation plans, • Strong Communication skills to articulate and understand customer requirements, • Understanding of Azure Entra for the On-prem to Cloud AD object synchronisation, • Handon experience working with Collaborative tools Like Jira, Kanban , Azure Dev for updating the tasks, • Knowledge of ITSM process and tool BMC remedy for logging and updating changes

About the Role: Grade Level (for internal use): 08 The Team: S&P Global Ratings Operations is the industry leader in credit ratings and analytical solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Our team operates in a dynamic, global environment where we drive end-to-end process simplification that meets customer needs. As strategic partners across Commercial, Data, Analytical, Compliance, and Technology functions, we use our business knowledge and operational expertise to continuously improve processes and align with business value. The Impact: This role has a global reach, working with teams across data, technology, and operations to deliver transformation initiatives to analytical and other end users. Your attention to detail and ability to follow clear guidelines will enable you to produce high-quality output that supports operational efficiency and innovation. You will help guide analysts and business partners through ratings processes and contribute to process improvement efforts. By actively seeking ways to improve quality and collaborating with others, you will play a vital role in meeting customer needs and driving the Operations mission forward. What's in it for you: Work alongside highly skilled, collaborative professionals in a global financial services environment. Gain exposure to cutting-edge ratings processes, AI technologies, and Python-based solutions. Strengthen your skills in continuous improvement, change management, and process optimization. Experience a culture that values quality execution, customer focus, and operational excellence. Build a fulfilling career in the global credit ratings industry. Responsibilities: • Complete key steps of the end-to-end ratings process for low and medium complexity assignments independently with pace and precision to meet customer needs, • Support team priorities, including job processing, continuous improvement, and change management initiatives to meet customer needs, • Demonstrate proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work documentation, • Guide analysts and other business partners through the ratings process and support change management of improvement efforts, • Voice continuous improvement needs, participate in problem-solving, and contribute to process improvement efforts including AI and Python project work to achieve the ROS vision, • Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs, • All employees are required to work from the office a minimum of 2 days per weekWhat We're Looking For: Basic Required Qualifications: • A Bachelor's degree is required, • An S&P Global employee at this level would typically have 0-1+ years of applicable professional experience in operations or a client-facing role, • Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output, demonstrating resourcefulness and solution-oriented thinking, • Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service and collaborative team participation are required, • Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment, actively participating in team goals, • A strong ability to guide and influence colleagues and stakeholders while being supportive and collaborative is required, • Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution, demonstrating commitment to work and team, • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offerAdditional Preferred Qualifications:, • Experience with AI technologies, Python programming, and project work, • Strong interpersonal and communication skills#LI-KM1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

Job Title: Senior Field Engineer Location: London (onsite) Job Type: Full-Time Job Description: We are seeking a highly skilled and experienced Senior Field Engineer to join our dynamic IT team based in our London office near Aldgate. The ideal candidate will have a strong technical background in networking and physical infrastructure, excellent problem-solving skills, and the ability to lead IT projects and support initiatives. The role may require planned travel within the UK and Europe as required by customers. Key Responsibilities: • Onsite troubleshoot with strong network skills for customer infrastructure including understanding of CGNAT connection within firewalls using Starlink, • Technical Support: Provide advanced technical support to resolve complex IT issues for end-users and clients., • System Maintenance: Oversee the maintenance and administration of IT systems, including servers, networks, and applications., • Project Management: Lead and manage IT projects, such as system upgrades, migrations, and deployments., • Security Management: Implement and maintain security protocols to safeguard data and IT infrastructure., • Documentation: Create and maintain comprehensive documentation for IT processes, systems, and procedures. Customer documentation needs to be to a high level of detail., • Team Leadership: Mentor and guide junior field engineers, providing training and support as needed., • Vendor Management: Coordinate with external vendors and service providers to ensure timely and effective delivery of IT services. Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field., • Experience: Minimum of 5 years of experience in IT support or a related role, MSP experience would be an advantage, with at least 2 years in a senior or leadership position., • Technical Skills: Proficiency in operating systems (Windows, Linux, macOS), networking, hardware, and software troubleshooting., • Microsoft 365 and Microsoft Azure infrastructure to configure and deploy new hardware i.e. Firewall, switches and wireless, • Attention to detail and ability to resolve issues with high level of troubleshooting skills Certifications: • Relevant certifications such as CompTIA A+, Network, Microsoft Az-104 or 305, or Cisco Certified Network Associate (CCNA) are preferred. Nice to have would be experience in Palo Alto firewalls, • Soft Skills: Strong analytical and problem-solving abilities, excellent communication skills, and the ability to work well under pressure., • Leadership: Proven experience in leading IT teams and managing projects. Work Schedule: • Monday to Friday 8.30am to 5:30pm

• Senior DevOps Engineer (AWS, microservices), • Up to £100,000 + performance related bonuses + benefits, • Hybrid-Remote in London (City) or Manchester Central | 3 days onsite We’re partnered with a global fintech infrastructure company operating at the core of financial services: the data control layer behind banks, asset managers, and trading institutions worldwide. Following a major acquisition the business is entering a significant scale phase, doubling headcount and investing heavily in its cloud and platform engineering capability This is high-scale, mission-critical infrastructure software, processing trillions in financial assets daily and ensuring the accuracy, reconciliation, and compliance of global financial data. Mission of the role: • Deliver scalable, automated, and production-ready platforms built on AWS with Kubernetes, Infrastructure-as-Code, and GitOps at the core, • 6 months into the role, you will have led a successful migration or go-live, have delivered measurable improvements in scalability and efficiency, and been recognised as a trusted authority in microservices delivery, • You will work in a wider Infrastructure / SRE / Cloud team of 15 What you’ll be doing • Design, build, and operate microservices platforms on AWS using Kubernetes (EKS/AKS), • Automate provisioning, deployments, and pipelines with Terraform, Helm, and CI/CD tools, • Lead technical delivery for customer projects, from discovery through to production go-live, • Migrate and scale services into microservices-based platforms with resilience and observability in mind, • Implement GitOps workflows (e.g. ArgoCD, Flux) to ensure automation and consistency, • Produce high-quality documentation, runbooks, and reusable modules to accelerate delivery, • Act as a senior technical authority, raising engineering standards and mentoring by example What we’re looking for Essential skills and experience: • Strong AWS cloud engineering background with Terraform / IaC, • Proven expertise in microservices design, deployment, and operations, • Hands-on Kubernetes orchestration (EKS/AKS), • Linux administration and scripting (Bash / PowerShell; Python desirable), • GitOps experience with Argo CD or Flux, • CI/CD pipeline development and automation, • Strong communication and problem-solving skills, • Track record of delivering service migrations and platform go-lives into production Nice to haves: • Helm chart authoring and advanced Argo CD usage, • Event-driven microservices (Kafka), • PostgreSQL in cloud environments, • Advanced CI/CD pipeline design, • Experience with Internal Developer Platforms (e.g. Backstage), • Multi-cloud exposure and/or Python development for tooling Why join • Work on large-scale, regulated financial data infrastructure used globally, • Major transformation phase following strategic acquisition and rapid scaling, • Opportunity to shape platform architecture during a key growth period, • Stable, PE-backed business with enterprise scale + modern cloud adoption

@Druce is evolving, and we’re recruiting for the best in the market to be part of the journey. As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. We offer our customers not only full traditional estate agency services but also a wide range of complementary housing solutions, to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Area Manager opportunity is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With an inherent passion for London’s prime residential property market, we are seeking an accomplished Area Manager to operate across both Sales and Lettings. This position offers the opportunity to curate exceptional client experiences while managing transactions from initial engagement through to successful completion. • Possess an in-depth understanding of all properties within your portfolio, area, and region @Druce, • Generate and carry out self market appraisals for both Sales and Lettings, and progress each to new property instructions, • Undertake any additional appraisals allocated by team members, • Receive all incoming leads for applicants, both Sales and Lettings, further qualify them, developing the relationship to a level necessary to service their property-related needs, • Identify suitable properties for applicants and arrange viewings accordingly, • Continue communication and requalify applicants to generate further viewings and offers, • Lead and progress the sales/lettings process once under offer by continuously communicating with all stakeholders with administration support, • Ensure readiness of the property before the move-in date with support from Property Management, as necessary, • Actively up-sell and cross-sell our additional products to all customers engaging with @Druce (e.g. insurance, mortgage etc.), • Ensure all database entries and property records are accurately maintained and updated The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Minimum 4-5 years of experience in a real estate sales and/or lettings environment, • Highly self-driven individual with ability to create, maintain and develop relationships, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Ability to understand market trends, local competition and specific property attributes, in addition to being able to articulate the @Druce Difference to potential customers, • Strong ability to negotiate and influence customer’s decision-making, • Demonstrate deep understanding of both the Sales and Lettings processes, document requirements, regulations, compliance and overall markets etc, • Capability to excel in a dynamic environment and juggle multiple priorities, • Strong interpersonal skills focused on customer satisfaction What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey and focus on building high quality relationships and a track record across both sales and lettings markets. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Competitive basic salary and commission structure, • Generous annual leave, increasing annually with tenure As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link!

Who We Are Hi, we are FintechOS! We are the global leader in AI-first modern ProductOps, with a mission to make fintech innovation available to every company. The FintechOS platform helps banks, insurers, and financial services companies modernize the full product lifecycle – from ideation and build through deployment, optimization, and continuous evolution. With FintechOS, organizations can recognize value up to ten times sooner than traditional approaches, getting new financial products and services to market in as little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. Our AI-first, cloud-native platform connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have built not only an exceptional platform but also a diverse and experienced tech team. About the Role We need a sharp, autonomous presales consultant who can walk into a room with a CTO or Chief Insurance Officer and make them rethink their entire product lifecycle strategy. Not with slides – with substance. You’ll come from an insurance platform background (Guidewire, Duck Creek, Majesco, EIS, Sapiens) where you’ve already done the hard yards proving why legacy modernization matters and how AI-powered platforms accelerate innovation across underwriting, claims, and policy administration. This is a high-impact role: you’ll own the technical narrative in deals, architect AI-driven solutions that transform how insurance products are built and managed, and work directly with our most ambitious prospects across UK and Europe. If you’re tired of cookie-cutter demos and want to show how AI actually changes the game for insurance product teams, keep reading. What You Will Do • Own the business value and technical win in enterprise deals – from pitching, scoping workshops through live demos, POCs, and commercial structuring, • Demonstrate how FintechOS’s AI-first ProductOps approach transforms insurance product velocity, from concept through underwriting, distribution, and continuous optimization – not just launch, • Show insurers how to break free from legacy policy administration and claims system constraints, modernizing their entire product lifecycle with composable, AI-powered architecture, • Build credibility fast with senior stakeholders (CTOs, Chief Insurance Officers, Chief Digital Officers, Heads of Product) by speaking their language and challenging their assumptions with AI-driven insights, • Collaborate with sales, product, and delivery to shape winning proposals that showcase our AI capabilities in real insurance scenarios, • Prototype rapidly when needed to prove AI-powered use cases (we’re technical, you should be too), • Travel across UK, Europe, and Romania to run workshops, present at events, and work embedded with teams What We Are Looking For You must be UK-based with right to work in the UK. Beyond that, here’s what matters: • 4–5 years in presales or solutions consulting for an insurance platform vendor (Guidewire, Duck Creek, Majesco, EIS, Sapiens, or similar SaaS/platform vendor), • Hands-on technical chops: you understand API architectures, can read code, and have built or configured insurance platform solutions yourself (not just presented them), • You’ve closed deals – and can articulate how you influenced the technical win, navigated objections, and shaped the commercial outcome, • Deep fluency in how insurers modernize product operations: legacy policy administration constraints, claims transformation, underwriting automation, product lifecycle challenges, time-to-market pressures, and cloud-native transformation, • Curious about AI and how it’s reshaping insurance product development – even if you’re not an AI expert yet, you’re eager to learn and articulate the value, • Comfortable traveling 40–50% of the time across UK, Europe, and Romania, • Self-starter mentality: you don’t wait for instructions, you see the gap and fill it What Makes You Stand Out These aren’t essentials, but they’ll get our attention: • You’ve worked specifically with Guidewire, Duck Creek, or EIS – and can speak to their strengths and limitations from real implementations, • Experience articulating how AI, machine learning, or automation accelerates insurance product development, underwriting decisions, claims processing, or operational efficiency, • Track record of winning competitive deals against Salesforce Financial Services Cloud, Unqork, Socotra, or other platform incumbents in the insurance space, • You’ve built custom demos or POC environments from scratch, • Experience with low-code/no-code platforms, composable architecture, ProductOps methodologies, or AI-powered development tools, • Vertical depth in P&C insurance, life and annuities, specialty/commercial lines, or reinsurance product development, • You’ve presented at industry events (e.g., InsureTech Connect, Insurance Innovators), contributed to RFP responses that won, or built thought leadership content that influenced buyers Our Culture • We are a highly motivated bunch of people, taking on a huge technical challenge in one of the biggest industries in the world. We’re fully aware that the impact of our work can be felt by hundreds of millions of people around the world, • At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers, • We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other wonderful characteristics that make us different Quick Facts • We are a venture-backed business headquartered in London, • We have a big list of international clients already under our belt, serving customers in North America and Europe, • Our customers range from global strategic companies like Groupe Société Générale, Admiral Group, and BPCE Oney, to game-changing players like Vibrant, eMag, and Howden, • Our partners include both niche consulting agencies and global consulting firms and systems integrators, including Deloitte, EY, and PWC

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Sales Operations Specialist\n\nLocation: 160 Old Street, London\n\nRate: £185/day (Umbrella)\n\nDuration: 12 months\n\nRole Overview\n\nWe are seeking a proactive and enthusiastic Sales Operations Specialist to join a dynamic Advertising Sales division for a world-leading media organization. This team is responsible for driving global revenue across multiple high-profile platforms, reaching an upscale international audience.\n\nThe Sales Operations team acts as a vital partner to the Ad Sales department, managing the end-to-end administration of deals. This includes booking airtime, handling creative requests, generating reports, and providing ad-hoc solutions-all while maintaining a gold standard of customer service.\n\nKey Responsibilities\n\nSales Partnership: Serve as a primary partner to the Sales team, providing the support and collaboration necessary to drive commercial success.\n\nQuery Management: Provide timely, constructive responses to internal inquiries, offering guidance and clarification to support sales objectives.\n\nRevenue Booking: Collaborate with Ad Sales to manage revenue bookings accurately, ensuring precision and alignment for successful airings while meeting strict deadlines.\n\nFinancial Reconciliation: Proactively address and rectify any missed airings to ensure revenue is accurately recorded within financial systems.\n\nCampaign Execution: Meticulously review and execute copy instructions and orders for high-value advertisers with significant spends.\n\nCreative Coordination: Develop and coordinate copy instructions for internally generated creative materials.\n\nGlobal Collaboration: Partner with cross-functional global teams-including Editorial, Transmission, Legal, and Operations-to ensure accurate delivery in line with client expectations.\n\nReporting & Insights: Produce and distribute daily reports to provide essential data and actionable insights for Sales leadership.\n\nLog Monitoring: Regularly review logs to identify and resolve potential issues for active campaigns.\n\nTechnical Processing: Manage and process digital media according to specific technical specifications for transmission.\n\nExperience & Requirements\n\nMinimum Requirements:\n\nTechnical Proficiency: Expert knowledge of Microsoft Office products (particularly basic Excel functions and data management).\n\nAttention to Detail: Must be highly detail-oriented with excellent organizational skills and the ability to multitask in a fast-paced environment.\n\nProblem Solving: Strong analytical and problem-solving skills are essential.\n\nWorkload Management: Proven ability to handle complex, high-volume workloads while maintaining accuracy.\n\nSoft Skills: A dedicated team player with exceptional communication and customer service skills.\n\nDesirable Requirements:\n\nFamiliarity with industry-specific systems such as Crossroad or Admiral.\n\nPrior knowledge of broadcast sales and network processes/systems.\n\nPrevious experience handling commercial copy

My client, a leading international law firm based in the City, are seeking a Facilities Helpdesk Operator to join their Facilities team with a shift of 10am – 6pm. THE ROLE The Facilities Helpdesk Operator role is responsible for providing high quality customer service to the London Office by being the central point of contact for all building related issues. As well as managing the inbox, the operator is responsible for maintaining the CAFM system and its supporting systems. The role is an important interface with both internal teams like Office Services and Reception, and external service providers. They will be a good communicator at all levels, used to working within a corporate environment and familiar with all aspects of Facilities Management. DUTIES • Manage, control and monitor efficiently the day-to-day operation of the Helpdesk function., • Effective management of all preventative maintenance (PPM) scheduling and reactive service calls, including logging of jobs, seeing through from start to completion, and escalating where appropriate., • Update the internal client requesting facilities assistance on the status of their call, advising of any problems or issues with their request., • Ensure all certification and supporting paperwork supplied is saved within the CAFM system and managed effectively within Helpdesk., • Produce a variety of reports regularly, collation of statistics and any other reporting / analysis requested., • Manage Helpdesk administration and facilitate training requirements., • Carry out modifications and updates on system data regularly and maintain an effective filing system., • Capture Events and associated requirements for efficient and smooth delivery of service., • Management, uploading and amendment of asset information held in CAFM system and helpdesk operation., • Liaise with external parties where required., • Supporting the Facilities team in the management of services to the business. THE CANDIDATE • A strong sense of clients’ needs and the ability to tailor approach to suit a wide range of supply and demand issues., • You must have the ability to share best practice knowledge and experience., • A ‘can-do’ approach, willingness to learn and extend the role above and beyond the job description, approachability, flexibility and a practical/common sense approach is required., • Demonstrate integrity and professionalism; show a willingness to accept accountability; possess the ability to assess and understand the wider impact of actions and stay calm in demanding situations., • You will need to work proactively to maintain a high quality of service using problem solving skills. Providing supervision and motivation of direct and indirect resources to complete tasks., • You will have strong interpersonal skills and will actively seek to introduce yourself and improve lines of communication within the departments you work with., • Working experience in a Facilities Management environment., • Intermediate to advance IT literacy in Microsoft Office including MS Word, Excel and Outlook., • Previous CAFM knowledge Please apply today for immediate consideration!

Residential Property Manager Location: London Sector: Residential Property Management Portfolio: Prime High Street Residential – Client Side We are working with one of London’s most iconic landed estates, which is seeking a Residential Property Manager to join its in-house residential management team. The role offers responsibility for a high-quality residential portfolio of approximately 200 units across a prime central London high street estate. You will work closely alongside another experienced Residential Property Manager within a well-established and professional estate management structure. Key Responsibilities: • Day-to-day management of a residential portfolio of c.200 units, • Conducting regular property inspections to ensure assets are maintained to a high standard, • Managing maintenance issues, repairs, and contractor instructions, • Acting as a key point of contact for residents and delivering excellent customer service, • Ensuring compliance with all health & safety, statutory, and regulatory requirements, • Liaising with internal estate, finance, and facilities teams to ensure smooth operations, • Supporting reporting and general residential management administration About You: • Around 2 years’ experience in residential property management, • Experience managing larger or high-volume residential portfolios preferred, • Sound knowledge of residential compliance and best practice, • Organised, proactive, and capable of managing a busy caseload, • Professional, personable, and confident dealing with residents and contractors What’s on Offer: • Salary circa £45,000, • Competitive Bonus, • Stable, long-term estate portfolio, • Supportive, experienced in-house team

Malaberg is not a creative agency. We are a Direct-to-Consumer brand holding company. We build and grow brands from product development to marketing and customer service. We build brands that solve real problems, and scale them using data-backed performance marketing. Doing so, we’ve created some of the fastest-growing D2C brands worldwide. The Mandate We are looking for an experienced Human Resources professional to play a key role in delivering our people strategy to optimise talent, performance and engagement across the organisation. This is both a strategic position, where you will influence business decisions and lead change initiatives, and a hands-on role overseeing HR and payroll administration in a company of c. 100 employees based across London, Oxford, and Sheffield. You will work closely with leaders to design and implement HR strategies aligned with company priorities. You will lead on critical areas such as leadership and talent development, performance optimisation, employee engagement, learning and development, and reward and recognition. You will ensure that accurate HR records are maintained, from a compliance perspective, and work with Finance on ensuring payroll runs each month smoothly. This is perfect for an accomplished HR professional with strong commercial acumen, exceptional relationship-building skills, and a proven track record in HR partnering and organisational development in a fast-paced environment. The Skills You Will Have When You Apply • Proven HR generalist ownership, with the ability to manage the full employee lifecycle independently within a standalone capacity;, • Hands-on proficiency in payroll and HR administration, ensuring accuracy, data integrity, and legislative compliance;, • Advanced proficiency in influencing senior stakeholders, fostering trust-based relationships and acting as a commercial partner;, • Experience of delivering high-impact coaching and structured programmes for both leadership and early-career development;, • Comprehensive knowledge of employment law and HR best practice, applied with a pragmatic and results-oriented approach;, • Resilience in adapting to dynamic organisational contexts, staying agile while managing the competing priorities;, • Ability to work across all 3 sites and adapt to travel requirements as necessary. What We’ll Give You For This Role • Competitive salary considering skills, experience and qualifications;, • Holiday allowance of 25 days plus bank holidays;, • Flexible working from our office or your home (with travel, as required); and, • Employee assistance programme for employee wellbeing. If this sounds like an exciting challenge you’d love to take on, we’d love to hear from you! Please submit your CV today — we look forward to reviewing your application.

The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for supporting Consultants in providing client services for an assigned book of business. Duties will include administration & coordination. Key Tasks & Duties • Collaborate closely with the Consultant team to ensure clients’ day-to-day operational requirements are effectively met., • Prepare high-quality client deliverables and materials, including periodic status reports and financial and technical summaries., • Take ownership of managing and prioritising daily client requests to enable timely resolution, informed decision-making, and accurate execution. This includes conducting quality control checks on client-facing reports, identifying required actions, and providing support to consultants as needed., • Participate in meetings with internal and external stakeholders, identifying key action points and responsible parties, and ensuring timely follow-through to deliver a high standard of customer service., • Contribute insights and perspectives based on hands-on experience working with clients and service providers., • Manage the tracking of project progress and timelines, maintain accurate client records, and update activity and issue trackers., • Support team members in resolving client issues across claims, administration, compliance, and related areas., • Ensure all activities are carried out in compliance with relevant regulatory requirements. Skills & Knowledge • Experience within the employee benefits Industry preferable – broker or provider background, • Proactive and enthusiasm to learn wider benefit consultancy, for healthcare and protection schemes, • Proven experience in managing timelines and working to deadlines, • Track record of accuracy and attention to detail, • Ability to adapt under pressure and problem solve, • Ability to support, add value and provide high quality outputs, • Robust comprehension and calculation skills, • Strong MS Office skills, including Excel and PowerPoint, • Impeccable attention to detail, • Strong organisation and prioritisation skills, • Fast learner, with the ability to pick-up new processes, skills and knowledge, • Strong team working and individual intuition, • Personable and professional with internal and external parties

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

Live Services Support Engineer – Identity & Access Management (IdAM) Cheltenham or London – 5 days per week on-site Contract – Inside IR35 Security Clearance Enhanced Developed Vetting (eDV) – UK Nationals only Role Overview The Identity and Access Management (IdAM) function provides critical identity, authentication, and access technologies across a diverse and highly secure environment. The Live Services Support Engineer will play a key role in the day-to-day operation, stability, and continuous improvement of IdAM services. Working within the Live Services team, at the heart of the Enabling Infrastructure Capability group (OneIT), the post holder will support business-critical systems, respond to incidents and service requests, and ensure services meet agreed Service Level Agreements (SLAs). The role also includes onboarding new project deliveries into live support and driving service improvements through automation and best practice. This is a highly visible role within a complex environment, requiring strong technical capability, excellent communication skills, and the ability to work under pressure. Key Responsibilities Live Service Operations & Support • Provide 2nd/3rd line support for IdAM services via a formal ticketing system., • Perform daily health checks to ensure availability, performance, and security of services., • Diagnose, troubleshoot, and resolve incidents in line with prioritised SLAs., • Respond to customer enquiries in a professional and timely manner. Proactive Service Management • Carry out patching, upgrades, and preventative maintenance across IdAM platforms., • Identify recurring issues and implement long-term fixes to improve service resilience., • Support automation initiatives to reduce manual effort and improve customer experience. Systems Integration & Project Support • Assist with the deployment and integration of IdAM components within a complex, business-critical environment., • Work closely with Projects to transition new solutions into formal live support., • Collaborate with Capability Centres, technical Subject Matter Experts, and other support teams. Documentation & Knowledge Management • Produce and maintain technical design documents, support guides, and operational procedures., • Ensure documentation is current, accurate, and suitable for operational handover and audit. Core Skills & Competencies • Ability to work effectively both independently and as part of a team., • Strong time management and prioritisation skills in a pressurised environment., • Clear and confident communication skills, both technical and non-technical., • A proactive mindset with a focus on continuous improvement and service quality. Essential Technical Skills Candidates must have at least 4 of the following, with a strong willingness to learn the others: • Windows Server 2012 R2 / 2016 / 2019, • (configuration, deployment, administration, and troubleshooting), • Active Directory Domain Services (including Group Policy management), • Active Directory Lightweight Directory Services (AD LDS), • Active Directory Certificate Services (AD CS), • Active Directory Federation Services (AD FS), • Microsoft Identity Manager (MIM) 2016, • Public Key Infrastructure (PKI) concepts and implementation, • Multi-Factor Authentication (MFA) principles, • Hardware Security Modules (HSMs) – preferably Thales Security & Clearance Information (Important) • This role requires Enhanced Developed Vetting (eDV)., • Candidates must be:, • British nationals only, • No dual nationality Clearance Process: • The eDV process typically takes 10–12 months once the role is offered., • During the clearance period, candidates are free to work on other contracts or roles., • This can be pitched as providing long-term contract pipeline and job security once cleared.

Overview A unique opportunity to join a landmark mixed-use destination in Central London, supporting the residential operation of a premium large-scale estate. This newly created role sits between Residential, Operations, Concierge and Business Support teams, ensuring residents receive a seamless, high-quality service while operational issues are managed efficiently and professionally. Alongside strong coordination and administration responsibilities, this role offers a visible on-estate presence, with the successful candidate carrying out checks, liaising with on-site teams and helping uphold standards across residential buildings and amenity spaces. Key responsibilities: • Managing resident queries through the online portal, • Triaging requests to the correct internal teams, • Tracking issues through to resolution, • Producing KPI / service level reports, • Supporting Property Managers with coordination tasks, • Carrying out on-site checks across buildings and amenity areas, • Maintaining premium communication standards throughout Suitable backgrounds may include: • Residential / Build-to-Rent, • Estate Coordination, • Concierge / Guest Services, • Facilities Helpdesk, • Mixed-Use Operations Support We are looking for someone organised, proactive, customer-focused and confident working in a fast-paced, high-profile environment. Interested? Apply via or directly to this listing.

Project Manager - Luxury Retail Architecture We are seeking an experienced Project Manager to lead luxury fashion retail projects from RIBA Stage 2 onwards, taking ownership of design development, statutory approvals, construction delivery, and store handover. You will be the primary point of contact for high-profile clients, managing projects valued between £350,000 and £2M+, while leading cross-functional teams to deliver cutting-edge retail spaces that elevate brand identities and create immersive customer experiences. This role requires someone who can operate at both strategic and operational levels, balancing creative vision with technical delivery, commercial awareness with regulatory compliance, and client expectations with practical constraints. About ML Projects: ML Projects is a London-based architectural project management practice specializing exclusively in high-end luxury retail fit-outs for prestigious brands across the UK and Europe. We manage the complete journey from concept through to store opening, delivering exceptional retail spaces through expert coordination of design development, regulatory approvals, construction delivery, and seamless client handovers. Founded on principles of professional integrity and teamwork, we take pride in bringing our clients' creative visions to life through exceptional project management and execution. Our inclusive culture fosters an environment where professionals can thrive and develop their skills as part of close-knit project teams working on flagship stores, shopping malls, boutiques, and innovative retail concepts. Key Responsibilities: Project Leadership & Delivery • Manage complete project lifecycle from design development through construction to handover and commissioning, • Lead multiple concurrent retail fit-out projects with individual values ranging from £350,000 to £2M+, • Ensure adherence to client design intent, brand standards, and project requirements throughout all phases, • Oversee construction progress through regular site visits, swiftly resolving any conflicts., • Manage Building Control submissions and maintain ongoing liaison with Building Control Approved Inspectors, • Coordinate CDM compliance including F10 notifications, Construction Phase Plans, and Health & Safety File compilation, • Manage License to Alter applications with landlords and freeholders, understanding statutory notice periods, • Ensure compliance with UK Building Regulations (particularly Part B - Fire Safety, Part L - Conservation, Part M - Access), • Lead cross-functional teams of 2-3 architects/designers/junior PMs plus external consultants, • Appoint and manage specialist consultants (MEP, Structural, Fire Engineers, Principal Designer, Acoustic Consultants), • Manage internal design team workflows, ensuring designers have complete project briefs and technical information, • Review design progress at key milestones, identifying any information gaps or technical queries, • Coordinate information flow between clients, consultants, and internal design team, • Flag design resource constraints or bottlenecks that may impact project programmes, • Prepare Bills of Quantities (BOQ) and manage tender processes, • Track project expenditure against CAPEX budgets, flagging variations and maintaining financial forecasts, • Serve as primary client contact, managing expectations and ensuring exceptional service delivery, • Prepare professional reports, presentations, and client-facing communication materials, • Chair project meetings and site progress meetings with clients, contractors, and consultants, • Present technical solutions and recommendations to clients and senior stakeholders, • Build and maintain strong relationships with luxury retail brand representatives, • Lead and mentor Project Coordinators and junior team members, • Delegate tasks effectively while maintaining oversight of critical deliverables, • Foster collaborative working relationships with internal teams and external partners, • Maintain project trackers with accuracy, ensuring they reflect real-time project status, • Ensure project documentation integrity, accessibility, and compliance with filing protocols Essential • Minimum 3+ years proven experience managing luxury retail or high-end fashion projects in the UK, • Direct experience leading projects through RIBA Stages 2-7 from design development to handover, • Track record managing retail fit-out projects valued £350,000 to £2M+, • Hands-on experience with Building Control submissions for retail premises, • Working knowledge of CDM Regulations 2015 and Principal Designer responsibilities, • Practical understanding of UK Building Regulations and their application to retail fit-outs, • Experience working across UK & European markets, • Knowledge of international building standards and compliance requirements, • Background with major luxury fashion, beauty, or premium lifestyle brands Technical Proficiency • Advanced proficiency in project management software (Smartsheet, MS Project, or similar), • Strong technical literacy - ability to read and coordinate architectural, structural, and MEP drawings, • Exceptional organizational skills with ability to manage multiple concurrent projects, • Strong commercial awareness with understanding of margin management and profitability, • Ability to develop realistic construction programmes and manage critical path activities, • Experience with risk management, issue resolution, and change control, • Disciplined approach to documentation, reporting, and audit trails, • Excellent client management and stakeholder engagement abilities, • Strong written communication skills for reports, specifications, and statutory submissions, • Confident presentation skills for client meetings and design reviews, • Proven ability to lead, mentor, and develop junior team members, • Effective negotiation and conflict resolution capabilities, • Proactive problem-solver who anticipates issues before they become critical, • Calm under pressure with ability to manage competing priorities and tight deadlines, • Meticulous attention to detail while maintaining strategic oversight, • Results-oriented mindset with commitment to quality and client satisfaction, • Professional integrity and ethical approach to project delivery, • Willingness to travel domestically and internationally for site visits as needed

Junior Researcher Executive Search Permanent West End 9-Res/HK Salary depending on experience + bi-annual bonuses The Client: VWA is working with a London-based boutique Executive Search firm in their search for a Junior Researcher to join the team. The firm partners with pre-eminent Private Equity and Investment Banking firms, giving the team incredible opportunities to network with future leaders in the industry. They have also fostered a hard-working, collaborative and entrepreneurial company culture! This is a perfect role for someone with some office-based experience to kickstart their career in Executive Search/Headhunting. The Researcher role: Due to a growing number of clients and searches, the firm are looking for a Junior Researcher to support the wider team. Duties will involve but are not limited to: • Reaching out and contacting candidates on the database and external sources such as LinkedIn to discuss potential opportunities, • Supporting the team on existing and upcoming mandates, including preparing of shortlists, • Scheduling of meetings and interviews, • Keeping databases updated with candidate/client activity, • Market mapping, • Producing reports on market relevant topics, • General administration The successful Researcher will: • Have prior office or customer service experience (required), • Demonstrate an excellent academic record including degree education (or equivalent), • Display excellence in extra curricular activities - such as sports, music or creative endeavours, • Demonstrate curiosity and tenacity, • Be highly service-oriented and people-centric, • Have excellent communication skills, both written and verbal, • Have a team-orientated approach, • Be highly organised with a strong attention to detail Additional Details: • Competitive salary + commission structure, • Standard hours: 9.30am – 6.00pm, • Hybrid working – 1 day WFH, • 28 days annual leave + bank holidays, • Training and development from day one with clear career trajectories, • Frequent team socials If you are looking to begin your career in Executive Search, please apply today!

Sales Event Manager Who are we? OMB Events is an event management company that offers management services, including wedding planning, venue management, equipment hire, styling, and event management for a range of private and corporate events in both the UK and Europe. We pride ourselves on offering exceptional customer service and the ultimate guest experience. OMB Events currently manage four venues in London and are now looking for a Sales Event Manager to join the team and help drive business growth within the company. The role is full time and would be split between our office in Parsons Green and our venues in Putney, Hammersmith, and Westminster. Our hours are 9am – 5pm, however some evening or weekends may be required, and this would be given back to you in Lieu time. What are we looking for? An enthusiastic Event Co-ordinator to join our Sales & Events team. This person will work closely with the CEO and COO and would be responsible for the following: • Managing reactive sales, • Replying to enquiries, • Arranging venue viewings, • Client management - answering any questions while building their event documents – using our software – Tripleseat, • Managing proactive sales where needed, • Personal diary management, • Reaching venue KPIs, • Team player, • Self-motivated, • Event management where needed (working with the other senior event managers), • Forge strong relationships with other team members we have in our different venues, • Work closely with our accountant to make sure all client invoicing is correct, • Encompassing the company’s vales while working closely with any marketing, social media, enquiry and booking management, events and more., • Help with creative proposals for clients, • Attend meetings, events and network, • Competent administration skills (Microsoft), • Developing a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. Our team is creative, organised, and fabulous! We are looking for someone who can jump straight in and hit the ground running! Your Skills, Knowledge and Behaviours • Passion for hospitality, • Driven and confident, • A strong team player, • Excellent interpersonal and communication skills, both written and verbal, • Excellent organisation and planning skills, • Experience with delivering a high standard of customer service, • A proactive attitude, • Ability to multitask, • A background in hospitality/ customer service, • University Degree preferable, • We want candidates that are passionate about the hospitality industry who thrive in a sales environment. What do we offer? • Along with a competitive compensation package, we also offer:, • 28 days holiday (this includes bank holidays), • Working with a close team of 5 people, • Social team activities that we attend seasonally, • Various learning and development opportunities to allow you to further your career with us, • Chance to work with a large range of suppliers and venues, on a number of different events around the UK., • Training and support, • Office located in Parsons Green Salary: £30,000- £32,000

About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let’s do it. Together. The Role As Head of Operations, you will play a pivotal leadership role in shaping and executing the operational strategy of Alpha Bank London as we evolve into a mass affluent digital retail bank. You will oversee a broad portfolio — from payments and treasury operations to KYC, card operations — ensuring regulatory compliance, and a seamless customer experience. The ideal candidate for this position is someone who takes a practical, hands-on approach and takes pride in process improvement and the embedding of new systems. Driving operational enhancements and embedding best practices throughout the organisation. Strategic thinking and a forward-looking mindset are essential, as has the ability to build and lead teams effectively. This individual will thrive in a transformative environment, working closely with the COO to design and implement the future operating model. They will champion innovation and inspire high-performing teams within the Operations function. What You’ll Do Leadership & Strategy • Partner with the COO to design and deliver the strategic roadmap for Operations, including the future target operating model for a digital retail bank., • Lead, mentor, and empower your direct reports — fostering a collaborative, high‑performance culture across Operations. Operational Excellence • Own the Bank’s Payments Strategy, ensuring competitive advantage and full compliance with scheme rules., • Oversee the design and implementation of an effective customer onboarding and due diligence programme aligned with AML best practice., • Perform key security administration functions for SWIFT, Bankline, and HMRC profiles and permissions., • Lead the implementation of Straight Through Processing (STP) and workflow automation enabled by the new Core Banking System., • Strengthen operational capability across Card Operations, AML, and Fraud Management. Regulatory Compliance & Governance • Ensure timely and accurate delivery of all regulatory reporting within your area., • Maintain full compliance with CASS and MiFID II reporting obligations. What You’ll Bring • Extensive experience in Banking Operations, including treasury mid/back office, payments, and loan administration., • Strong background in digital banking models, hybrid service environments, and managing both in‑house and outsourced teams. Experience in a retail digital or neo bank environment is preferred., • Expertise in Cards Operations, complaints management, AML/KYC, CASS, and payments (including SWIFT), • Deep understanding of evolving digital banking trends and fintech‑driven operating models., • Proven track record delivering modern operating models using STP, automated workflows, and continuous improvement methodologies., • Strategic mindset with the ability to lead through change and bring people with you., • Exceptional leadership, communication, and stakeholder‑management skills., • Prior experience in the UK payments market (PSD2, Agency Banking, SWIFT), AML/KYC, vendor management, and Operational Resilience. Why Join Us? You’ll experience our core values in action: • Innovation – Contribute ideas to improve processes and efficiency., • Collaboration – Work closely with a supportive team to achieve shared goals., • Excellence – Deliver accurate, high-quality work that makes a difference., • Delivery – See the results of your efforts in real-time operations., • Empowerment – Take ownership of your tasks and build skills for your next career step.

Company Description Jane Taylor Millinery Limited is a distinguished British brand specializing in bespoke bridal and vintage hats. Known for its elegant craftsmanship, the brand has been celebrated in prestigious fashion publications such as VOGUE, ELLE, Tatler, and Harpers. Based in London, the company produces exquisitely designed headpieces that exude sophistication and timeless beauty. Jane Taylor's creations are sought after by a discerning clientele who value artistry and quality. Role Description This is a full-time, on-site role located in London for an Office Manager and Sales professional. The role involves managing daily office operations, overseeing office equipment and administrative tasks, providing exceptional customer service, basic social posts, uploading products to website, and supporting sales initiatives. The candidate will liaise with clients, coordinate appointments, and ensure the smooth running of the office while contributing to sales and customer engagement efforts. Create sales oppotunities with private clients, other designers and events. Starting 27-40k depedning on experince, plus commison on sales. Immediate start ideally. Qualifications • Strong communication and interpersonal skills to effectively interact with clients and colleagues, • Proficiency in administrative assistance and office administration to manage schedules, records, and daily operations, • Experience using and maintaining office equipment efficiently, • Proven ability to deliver outstanding customer service, ensuring a positive client experience, • Highly organized with attention to detail and an ability to multitask in a fast-paced environment, • Proficiency with basic computer software and office tools, • Background in sales or customer-facing roles is beneficial, • At least five years in the luxuary market ideally fashion.

About The Company Frazer Jones is delighted to be exclusively partnering with a highly regarded and widely recognised organisation in the Financial Services sector. Renowned for its strong growth trajectory, exceptional customer service, and presence in a rapidly expanding market, the business has established a reputation for consistently distinguishing itself from its competitors. Culture and Benefits: • Attractive renumeration package, • Flexible working environment, • Operate within a collaborative and team focused environment About The Role Working as part of a collaborative team and drawing on your payroll and benefits expertise, you will take on a strategic position that blends hands‑on delivery with meaningful contribution to wider business initiatives. You’ll manage day‑to‑day payroll responsibilities while also supporting a variety of ad hoc projects, including but not limited to: Key Responsibilities • Process monthly end to end payroll, • Collaborate closely with stakeholders both internally and externally, • Liaise and support with all aspects of the benefits scheme, • Prepare monthly payroll journals, reconciliations, audits and other aspects of reporting, • Provide exceptional customer service and build strong relationships Experience And Skills: • Experience working within a complex payroll environment is desirable, • Prior experience within the Financial and/or Professional Services sector, • Proven experience in UK payroll administration, payroll legislation, PAYE and reporting, • Excellent written, verbal & interpersonal skills, with a strong focus on customer service, • Proven ability to develop effective partnerships to proactively find solutions and efficiencies in processes, • Degree educated (any field) is required and CIPP is highly desirable How to Apply If you feel like you have the necessary experience, please submit your resume by clicking APPLY NOW. Alternatively, please email for more information.

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 The UK Operations Coordinator for HSTC SELT delivery is responsible for ensuring smooth operations, overseeing test center activities, training staff, and enhancing the overall candidate experience across LanguageCert’s SELT delivery sites. This role involves managing part-time staff at multiple UK locations and supporting business development initiatives. Regular travel across the UK and frequent on-site presence at various High Stakes Test Centres (HSTCs) is required. Key Responsibilities: • Conduct regular visits to UK High Stakes Test Centres to ensure seamless operations and adherence to company processes., • Work with the Head Office Operations Team to introduce and refine operational processes and contingency plans for unexpected challenges., • Support UK HSTC teams in maintaining high service standards and optimizing test day operations., • Deliver in-person training to HSTC staff across the UK, ensuring they are well-versed in test delivery procedures, security measures, customer service expectations, and system updates., • Provide effective line management for assigned HSTC personnel., • Manage staff scheduling based on the designated operating days and times of HSTCs each month., • Step in to provide TCA emergency cover at test centers when needed or assist in sourcing temporary replacements., • Monitor the quality of the test center environment to ensure this aligns with professional and operational standards and that branding is adhered to., • Provide insights to Business Development and Marketing teams based on site visits to identify local growth opportunities., • Support outreach initiatives, such as distributing promotional materials to potential partners and clients during site visits. What We Look For: • Bachelor’s degree in business administration, operations management, or a related field preferred., • 1-3 years of previous working experience in a multi-cultured environment would be considered a plus., • Exceptional command of the English language (native-like fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus., • Strong IT proficiency, including email, Word, and Excel. ECDL Advance level certification is desirable., • Strong interpersonal, verbal, and written communication skills., • Ability to work effectively across multiple teams, both in person and remotely., • Experience in customer service, ideally within the education or exam sector., • Proven experience in staff management and development., • Excellent administrative and organizational skills, with the ability to manage time efficiently and meet deadlines., • Attention to detail and strong record-keeping skills., • Understanding of corporate and ethical standards in a professional setting., • Willingness to travel frequently across the UK., • Native or near-native Greek language speaking is essential What we offer: • Competitive remuneration package 💲, • Work in an international, dynamic and fun atmosphere 💯, • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓, • Huge learning experience in using best practices and global environment 📈, • Constant personal and professional development 🥇 About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: • A basic or enhanced Disclosure Barring Service (DBS) check, • Right to Work in the UK check (including nationality, identity and place of residence), • HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC), • Financial background check, • Employment reference check All applications will be treated with strict confidentiality.

Role summary Acting as Senior Administrator within the Altum Group, having responsibility for the provision of administrative support and relationship management to an established and varied client portfolio with standard levels of transactions. Undertaking more complex and/or significant transitions in the portfolio under the direction of your designated superiors. Providing support to designated superiors and the wider team in relation to complex transactions, inclusive of overview and summary of transactional documents. Overseeing the on boarding of new clients and collation of initial KYC documentation under the supervision of your designated superiors. Responsible for maintaining up to date task list for the client portfolio and reporting on outstanding matters at team meetings and, working closely with your superiors, oversee the day to day task management of junior members of the team, providing basic training and technical support where necessary. Actively contribute to the team meetings and provide constructive feedback to superiors in relation to any junior members of the team, assisting superiors in probation, annual appraisal and development process. Key responsibilities Client Relationship • Working closely with your superior to provide quality and efficient service to a varied portfolio;, • Administration of varied client portfolio undertaking general administration with minimal supervision by your superior;, • Supervising junior members of staff and delegating tasks on your portfolio;, • Liaison with clients, client advisors and bankers on administrative matters;, • Liaising with 3rd parties such as lawyers, auditors, property and investment managers as required;, • Prepare general emails and letters for review;, • Ensure timely filing of documents in line with group policy;, • Maintenance of corporate records and respective database administration;, • Co-ordination of meetings; hold and take minutes for meetings;, • Transaction management such as the acquisition/disposal of property and re-financing;, • Collation of due diligence and customer take on procedures;, • Maintain and Monitor task list to ensure completion on a timely basis;, • Liaising with the accounts team to ensure customer deadlines are met;, • Provide general team administration assistance as required; Perform other duties as necessary to support the administrative team and wider business and generally act in the best interests of the division by supporting team members; Time Management • Ensure accurate and timely recording of personal time in line with group procedures and agreed recoverability;, • Review of underlying teams time recording ensuring accuracy and adherence with group procedures and agreed recoverability; Financial • Reviewing of WIP on client portfolio ensuring any ad hoc fees are considered;, • Oversight of WIP review on junior members client portfolios ensuring any ad hoc fees are considered;, • Review of invoices and circulation to client; Skills, Knowledge, and Experience To be successful in this role, the candidate must have a good standard of oral and written English, along with the following skills and experience: • Maintenance of mandatory AML training as required;, • Attendance at any additional training provided by Altum Group;, • Studying towards a professional Table 4 qualification such as ICSA or equivalent;, • Provision of mentoring support to underlying team;, • Developing and coaching underlying team on a one to one basis. This is an exciting opportunity to join a high performing global operational department within a vibrant company focused on growth and quality of service. You will have the chance to work on challenging and rewarding projects that will enhance your skills and knowledge. You will also enjoy a competitive salary and benefits package.

The Role: THIS ROLE IS A 8 MONTH FTC ROLE The Client Services Executive will sit within a top performing Relationship Management team for a highly prestigious Wealth Management firm. The Client Services Executive will be dealing with client queries including day to day account opening, trading on portfolios, payments, general investment administration e.g. processing asset transfers / cash transfers. The Client Services Executive will diligently monitor transfers of cash and assets to and from client’s accounts; taking trade orders on portfolios and executing the trades. Recording all money movements on a daily basis and reporting weekly funds. The Client Services Executive will assemble all necessary documentation for Client Meetings, not limited to presentations/meeting materials/review documentation and confidential information. Preparing new and maintaining existing private client files, including scanning and filing client documents, maintaining these to the company’s standards and ensuring they are compliant. Data-inputting in the CRM system ensuring information is correct and entered properly. The Candidate: Possess a minimum of 1-3 years' experience, in a similar Client Services or Client support within an Investment Management company or Private Bank. Ideally experience in client account opening and executing client orders on portfolios. Ideally IOC / IAD - or interested to work towards Strong knowledge of MS Office Suite; CRM system experience - ideally Avaloq or something similar Can clearly understand and demonstrate giving outstanding customer service

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

About the Betting and Gaming Council (BGC) The Betting and Gaming Council is the standards body for the betting and gaming industry and its members include betting shops, casinos and online betting and gaming companies. Betting and gaming is a key part of the UK’s dynamic and diverse leisure and entertainment industry. The industry contributes over £4 billion in taxes to the UK Exchequer and provides work for over 110,000 people. As the single industry body, we work with our members, large and small, to raise standards, create a culture of safer gambling and build public and institutional trust in our world class industry. Established in 2019, the BGC puts the customer first to drive standards over and above regulatory requirements to ensure a safer, fairer betting and gaming experience for all. The opportunity: Office and Facilities Coordinator (Part-Time) The BGC has built a strong and professional team delivering for our members and their strategic priorities. We are now seeking an Office and Facilities Coordinator to join our Operators team to help ensure the smooth and efficient daily running of the BGC office. The role is part time, based in our offices in Westminster, with salary £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) per annum dependent on experience. About you You must be detail-oriented, efficient, and comfortable handling administrative tasks, and communication with members and contractors. The ideal applicant should have office management experience, be proficient in MS Office, and show strong organisational skills. This is a fantastic opportunity for someone who thrives in a fast‑paced, collaborative environment and enjoys being the go to person for keeping the office running smoothly. The role requires a proactive individual to ensure efficient office management and support for the team. Job Description Job Title: Office & Facilities Coordinator (Part-Time) Location: Westminster, London Working hours: 4 days per week, 10:00am–3:00pm (20 hours per week) Employment type: 12 months fixed term contract Reports to: Executive Assistant to CEO Job Purpose · To support the smooth day-to-day running of the organisation’s Westminster office by providing reception, office management and administrative support. · To act as the central point of contact for office operations, visitors, suppliers and facilities, helping to maintain a professional, organised and welcoming working environment. Key Responsibilities Reception & Front of House · Welcome visitors and stakeholders to the office and manage reception duties. · Manage the organisation’s main phone line, directing calls as appropriate. · Monitor the info@ inbox and forward enquiries to relevant colleagues. · Ensure the office environment remains professional, organised and welcoming. Office & Facilities Management · Support the day-to-day operation of the office. · Order and manage office stationery, groceries and general supplies. · Coordinate recycling and waste arrangements in line with building requirements. · Liaise with building management on facilities issues. · Coordinate cleaning services and schedules. · Liaise with the organisation’s IT support provider regarding office technology and meeting room systems. · Manage relationships with external vendors and contractors for maintenance or repairs. · Manage staff access cards and key fobs. Meetings & Office Support · Prepare meeting rooms for in-person meetings, including room setup and refreshments where required. · Provide printing and logistical support for meetings, including Executive Committee meetings. · Assist with meeting room bookings and general meeting administration. · Provide diary support and occasional cover for colleagues where required. Administrative Support · Provide administrative support to the Membership and Events Coordinator as required. · Provide general administrative support across the office as required. HR & Staff Support · Support onboarding of new employees, including coordinating access passes, equipment and office orientation. · Assist with general HR administration where required. Attitudes, knowledge and skills required Essential · Previous experience in an office coordinator, office manager or similar office operations role. · Strong organisational and administrative skills. · Experience coordinating with external suppliers or service providers. · Good IT skills, including Microsoft Outlook, Excel and Word. · Professional, approachable and reliable, with strong communication skills. · Positive and engaging team member within an office environment. Desirable · Experience supporting senior meetings or executive-level administration. · Experience supporting HR administration or staff onboarding. · Familiarity with basic office health and safety procedures. Salary For a 20-hour per week role in Westminster: Salary range: £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) A competitive salary for the responsibilities outlined is likely to be: £18,000 – £19,500 per year How to apply Please send your application to , quoting the BGC and the title of the job you are applying for. Please submit your CV with a covering letter explaining: • Why you would like to join the BGC., • How you would make a great candidate for the role, highlighting experience and knowledge in all areas of the role. Applications will close on at 5pm on Thursday 30 April, with interviews taking place in May. Please let us know if you have any accessibility requirements or need any adjustments for the interview. To promote equality and fairness in the application process, we will be anonymising all applications. Any applications submitted directly on Linkedin will be automatically rejected.