Trabajos administration customer service en Reino Unido

Location: North LondonSalary: £60,112.67 per annum, plus up to 5% PRP bonusReporting to: Assistant Director, Major Works Role Overview The Legal Counsel – Construction will lead on litigation and latent defect claims, providing expert legal advice and oversight across a range of complex construction-related matters. This includes drafting and reviewing contracts, managing dispute resolution processes, and supporting procurement activities. The role also involves collaboration with internal teams and external legal professionals, ensuring legal compliance and best practice across all construction projects. Key Responsibilities A. Legal and Contractual Duties • Lead and manage latent defect claims, including reviewing historical documentation, construction contracts, warranties, and insurance terms., • Provide clear, concise legal advice in plain English for internal stakeholders., • Advise on all aspects of construction contracts, including payments, extensions of time, loss and expense, defects, procurement, and insurance., • Draft and amend contracts such as building contracts, development agreements, consultant and contractor appointments, and associated documents (e.g. warranties, novations, assignments)., • Review and contribute to adjudication and arbitration submissions., • Oversee proceedings in the Technology and Construction Court., • Maintain a precedent library of construction contracts and bespoke clauses., • Support the Special Projects Team on complex procurement exercises., • Deliver training and guidance to Property Services staff on construction law and contracting best practices., • Maintain and update case records across digital and manual systems., • Ensure accurate and timely updates to project trackers and file structures., • Conduct audits to ensure compliance and completeness of documentation., • Liaise with solicitors and barristers, preparing bundles and reports as required., • Set up purchase orders and process invoices related to legal and construction matters., • Reconcile supplier accounts and audit external works against invoiced services., • Work closely with Special Project Surveyors to progress latent defect claims., • Ensure evidence is correctly documented and deadlines are met., • Provide legal support and guidance throughout the claims process., • Liaise with residents and colleagues to deliver customer service aligned with Newlon’s values., • Support the effective operation of the Special Projects Team., • Contribute to the resolution of complex complaints, ensuring responses are thorough, timely, and customer-focused. This role requires a proactive, detail-oriented Litigation Lawyer/ Solicitor with Construction-related case experience. You must have eligibility to work in the U.K. to apply as sponsorship is not available for this position. To apply, please get in touch with your CV and details of your salary expectations and notice period.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Entity: Customers & Products Job Family Group: HR Group Job Description: About the role BP Pension Trustees Limited (‘the Trustee’) is the corporate trustee that manages the BP Pension Fund (‘the Fund’), bp’s UK defined benefit pension fund. The Fund, with assets of around £18bn and 56,000 members, is one of the largest private sector pension funds in the UK. It is closed to new entrants and future accrual. We are looking for a dynamic individual to lead the Administration function for bp pension fund operations, ensuring smooth, effective and timely delivery of all administrative functions, including member communications. Reporting to the Head of Operations, the role holder will provide in-house Administration, including Payroll services, to members, projects and legislative activities. This role will work closely with the compliance and risk, business and technical support, and systems and projects teams to deliver a compliant, efficient and cost-effective service to stakeholders. The Administration Manager will support senior management and lead the administrative team to deliver high-quality services. This role requires engagement with a wide range of collaborators, both internal and external, addressing the many challenges that can arise with a fund of this size. The role holder will gain exposure to activities and projects across a wide range of the Trustee’s responsibilities. • Lead and coach the pensions administration team to deliver high-quality, efficient service in line with service level agreements, • Oversee day-to-day operations, resource planning, and capacity management using systems and management information (MI) to monitor performance and support operational decision-making., • Build and maintain strong relationships with internal and external stakeholders, including presenting at trustee and board meetings, • Ensure compliance with all regulatory and disclosure requirements, contributing to audits, governance, and reporting, • Drive continuous improvement by leveraging technology and refining processes to enhance efficiency and member experience, • Manage budgets and support project delivery, including planning and execution of trustee-led events, • Contribute to department strategy as part of the pensions administration leadership team, • Strong knowledge of UK pensions legislation, governance, and regulatory frameworks (e.g. TPR, FCA), • Proven experience in managing pension administration operations and leading teams in a complex environment, • Skilled in using pensions administration systems (e.g. Intellipen) and interpreting management information, • Excellent communication and stakeholder engagement skills, including the ability to present complex information clearly, • Strong analytical, problem-solving, and decision-making abilities, • High attention to detail and understanding of handling sensitive, confidential data, • Self-motivated, organised, and proactive with a passion for service excellence and continuous improvement, • Professional pensions qualification (e.g. PMI, APMI), • Experience working in an in-house pension scheme, • Familiarity with project management or business analysis methodologies Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility tools, Analysis and modelling, Base pay and cash allowances, Benefits plan management, Customer centric thinking, Decision Making, Developing and implementing strategy, Influencing, International Mobility, Interpreting and applying tax law, Kanban, Legal and regulatory environment and compliance, Long Term Planning, Market Analysis, Offer Management, Resource and budget planning, Scrum, Stakeholder Management, Total Reward Management, Variable Pay, Waterfall Model, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

About the Group: The group operates at the heart of elite and professional sport across the UK. Through two closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and other sports, and we also provide specialist insurance for the doctors and surgeons who treat them. Our clients include Premier League football clubs, national governing bodies, and leading private hospitals and specialists. We are trusted for our discretion, commercial sense, and our ability to make complex systems work simply. We are growing fast, and we’re looking for a commercially astute, confident, and personable individual to join us as a Medical Claims Administrator. Support elite performance with exceptional care. At Health Partners Europe Ltd, we’re proud to be market leaders in third-party medical administration, healthcare consulting, and risk solutions for elite sports and businesses. Our work ensures that high-performance individuals receive the medical support they need efficiently, empathetically, and expertly. We’re seeking a Medical Claims Administrator who excels in delivering exceptional customer service and thrives in a fast-paced, detail-oriented environment. This role is ideal for someone with a background in medical administration and claims assessing or healthcare, and a passion for helping others, especially when working with high profile sports clients. What You’ll Do • Administer and assess medical claims in line with scheme-specific benefits, eligibility, and rules., • Provide clear, empathetic, and professional communication to members regarding claims, guidance, and support., • Accurately process invoices and investigate treatment details where necessary., • Resolve invoice queries, liaising with providers to correct errors and manage re-issues., • Verify membership criteria, provider pricing, and scheme agreements, and relay this information to clients., • Manage payment runs, including validation, processing, and reporting., • Provide data analysis and insights on medical schemes as required., • Maintain and update membership data, generating reports for sports clubs., • Organize and distribute incoming invoices efficiently. What You’ll Bring • A strong background in insurance administration, preferably in medical related insurance., • A proven ability to deliver exceptional customer service, especially in sensitive or high-pressure situations., • Excellent written and verbal communication skills, with a professional and empathetic tone., • High attention to detail and accuracy in data handling., • Strong analytical and decision making skills., • Proficiency in Excel and confidence working with spreadsheets., • Ability to work independently and collaboratively within a team., • Discretion and professionalism when dealing with high profile individuals., • Honesty, integrity and a positive and proactive approach towards high standards and service levels. Why Join Us? At Health Partners Europe, you’ll be part of a team that values precision, empathy, and excellence. You’ll work in a supportive environment where your contributions directly impact the wellbeing of elite athletes and professionals. Location: Belmont, Sutton, Surrey Hours: Monday – Thursday 9am–5.30pm / Friday 9am–5pm (1-hour unpaid break each day) Hybrid working: One day per week from home (once fully trained)

Regional Director of Operations - Multi-site (Growing Dental Group) Salary: £70,000 - £85,000 Hybrid | Full-Time | Permanent Compass Associates are supporting a Privately Owned Dentistry business who are looking to recruit a dynamic full-time Regional Operations Director to support them in developing their business as they embark on a period of exciting growth. The post will oversee and manage the operations of multiple Dental Practices within the South East region covering – London, Surrey and Hampshire. The Regional Director will work closely with the Company Directors / Owners and form part of the newly established Operational role taking on full accountability for the growth and development of practices within the business. You will already be a strong leader, who builds solid plans, engages people and confidently drives performance. You will have a proven track record in excellent administration and project management. Added to this will be your ability to provide sound impeccable customer service and dedicated ongoing support to their Practices. You will be expected to contribute effectively to wider practice management activities and work closely with colleagues of all levels ensuring effective communication systems are in place. Experience in a management position within the dental sector is essential. About the Role The role will include, but not be limited to the following: • Ensuring the smooth, efficient and compliant running of the practices as a whole., • Delivery of the costs and revenue to budget across your region., • Providing and maintaining an excellent quality of service and performance in accordance with the company strategy and targets., • Providing support and direction to enhance performance, skills and knowledge of practice managers, clinicians and support staff. Responsibilities • Lead and manage a portfolio of dental practices across London, Surrey and Hampshire (8 in total)., • Drive commercial performance across the region by identifying underperformance and implementing effective improvement plans., • Ensure the highest standards of patient care and customer service are embedded across all practices., • Provide visible leadership, fostering a culture of engagement, collaboration, and respect among practice teams., • Support recruitment and retention of dentists, therapists, hygienists, and specialist clinicians to achieve practice and regional performance goals., • Manage the successful integration of new acquisitions, ensuring full contract delivery and strong operational foundations., • Work closely with Practices to monitor clinician and site performance, addressing underperformance proactively., • Ensure compliance with all Health & Safety regulations and the requirements of governing bodies including the BDA, CQC, and ICB., • Oversee regional budgets, controlling costs and embedding a culture of continuous improvement and operational efficiency. Qualifications Experience in a management position within the dental sector is essential. Required Skills You will have a proven track record in excellent administration and project management. If you are interested in this post, contact me on

Job Title: Receptionist Hours of work: 37.5 hours per week, 7.5 hours per day, Monday to Sunday Role Summary The Receptionist is a vital member of the Front of House (FOH) team, acting as the first point of contact for all patients, visitors and staff. This position is responsible for delivering exceptional customer service and ensuring an efficient, welcoming and professional environment at the Hospital’s main reception. The post holder will undertake a variety of routine and non-routine administrative and security-related tasks to enhance the patient journey and support hospital operations. The role requires flexibility, a polished appearance, and the ability to work both independently and collaboratively. Key Responsibilities Reception & Administrative Duties • Warmly greet patients, visitors and staff, ensuring a positive and professional first impression., • Schedule, reschedule, confirm and manage patient appointments; maintain accurate patient records using the hospital system., • Provide accurate information regarding hospital services, procedures, and facilities., • Assist patients and visitors in navigating the hospital and accessing appropriate departments (e.g., The Library, The Study, Outpatient Clinic, Imaging)., • Operate the telephone switchboard, screen and direct calls appropriately, and take clear, accurate messages., • Maintain and update patient admission/discharge lists and distribute admission lists daily., • Register outpatient appointments and input consultant clinic lists into Compucare accurately., • Prepare patient registration forms and ensure timely check-in/check-out using Compucare., • Process patient payments (deposits, invoices) via PED or cash and handle petty cash as needed., • Take responsibility for the initial operation of emergency systems according to the Hospital policy, initiate any emergency procedures i.e. Cardiac Arrest, Fire Alert and prepare to take instructions from Senior Managers as appropriate., • Manage visitor access, including issuing badges and operating the Hospital’s paging system., • Monitor and control access to the front entrance, reception and waiting area, screening all visitors as per security protocols., • Uphold the highest standards of patient confidentiality and discretion., • Deliver consistent, high-quality customer service to all individuals., • Maintain awareness of surroundings to promote a safe and supportive environment., • Attend staff meetings and complete training as required., • Perform any additional duties as assigned by the line manager or senior team. Key Requirements • Previous experience in a receptionist or front-of-house role, preferably in a healthcare environment., • Proficient in using standard office software and patient management systems., • Excellent verbal and written communication skills with a friendly, professional approach., • Ability to remain composed under pressure and manage a busy reception environment effectively., • Strong attention to detail, organisation and time management., • Minimum of a high school diploma or equivalent; additional qualifications in office administration or customer service are advantageous., • Demonstratesgenuine care and understanding towardspatients and their families., • Collaborative and supportive, with a commitment to contributing positively to the Front-of- House team. About Us King Edward VII’s Hospital is a respected, leading independent, 56 bedded hospital in London, dedicated to delivering exceptional patient care supported by strong commercial performance. Our commitment to innovation, integrity, and compassion drives everything we do. Founded in 1899, with a history of royal patronage, we are proud to have HRH King Charles III as our current Patron. At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.

A position has arisen for a school receptionist/ administrator at an extremely well-respected outstanding secondary school in East London, starting ASAP on an ongoing temporary basis. Candidates need to have good customer service and administration skills, and ideally previous school experience. Cus

Job Title: Pensions Specialist Location: Grantham/Hybrid Contract: 6 months Fixed Term Hours: 39 hours per week Salary: Up to £31,521.10 Contact Details: Information: We operate flexi time and flexible working. Ref: 080794 About the Role: Thera Group is seeking a detail-oriented and proactive Pension Specialist to support the smooth running of all our pension schemes. This role focuses on delivering excellent service to scheme members, ensuring all pension administration is completed accurately, timely, and in line with service level agreements and legislative requirements. What You’ll Be Doing: • Providing expert support to both the company and employees on DC (Defined Contribution), NHS, and LGPS pension schemes, • Producing, processing, and reconciling data for external pension administrators and providers to ensure ongoing pension fund administration and compliance, • Handling queries, calculations, and requests from employees, pension providers, external administrators, and consultants, • Assisting in the creation and distribution of communication materials for pension scheme members, • Completing surveys and mandatory legal submissions to the Pensions Regulator, DWP, and HMRC, • Logging and monitoring all incoming pension queries and responding via email, telephone, or mail, • Maintaining pension member data and company pension files, ensuring compliance with Data Protection regulations, • Strong technical knowledge of pensions, with experience in NHS, LGPS, and DB scheme administration preferred, • Ability to perform pension-related and complex pension administration calculations, • Previous experience as a pensions administrator, • Exceptional attention to detail with advanced numeracy and analytical skills, • Proficiency in advanced Excel functions, • Excellent verbal and written communication skills, • Strong customer service focus and ability to manage enquiries professionally, • Highly organized with the ability to prioritize and manage your own workload effectively, • A flexible team player who can adapt to changing priorities and apply continuous improvement techniques, • Be part of a supportive and professional team, • Opportunity to work across multiple pension schemes, expanding your expertise, • Competitive salary and benefits package

Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as the Residential Development Manager. Reporting to the Area Manager, you'll be managing b

The Admissions Administrative Assistant works collaboratively within this busy and fast-paced team to deliver a high quality of customer service and administrative support. The primary purpose of the role is to be front of office and support the administration of the admissions process from parents�

Required Background: Estate Management for an agency or developer About the Role We are seeking a proactive and detail-driven Estate Manager to join a highly respected, national PLC developer based in East London. This is an exciting opportunity to play a key role in the successful operation and management of our growing residential portfolio. You’ll work closely with our Head of Estate Management, overseeing managing agents, supporting estate handovers, and ensuring the smooth running of our developments for residents and stakeholders alike. Key Responsibilities • Monitor Managing Agent Performance, • Conduct regular site visits to assess standards and compliance., • Participate in quarterly reviews and presentations with managing agents., • Support annual performance audits to ensure service excellence., • Estate Reporting & Administration, • Produce accurate and timely Estate Management reports for the Head of Estate Management., • Support block handovers, ensuring all documentation and information is complete and accurate., • Health, Safety & Compliance, • Monitor and ensure completion of statutory inspections and record-keeping., • Oversee Health & Safety inspections, review action plans, and ensure timely resolution., • Financial Oversight, • Monitor the financial “health” of service charge funds, including arrears and capital expenditure., • Review service charge budgets and accounts prior to final approval., • Customer & Stakeholder Management, • Manage and process applications for customer consents efficiently., • Collaborate with Sales, Build, and Customer Service teams to ensure cohesive estate delivery and management., • General Support, • Provide assistance with all other duties as required by the Head of Estate Management. About You • Experience in Estate or Property Management (developer, managing agent, or client-side)., • Strong understanding of service charge management, health & safety compliance, and leasehold legislation., • Excellent communication, organisational, and stakeholder management skills., • Proactive approach with strong attention to detail and ability to work independently., • Ideally IRPM or RICS qualified (or working towards). Ref:4021JR

Main Duties and Responsibilities Purpose of the Job • To provide a sensitive, customer-focused Technical Service that is efficient, delivers value for money, and reflects the Equality and Diversity policies of East End Homes., • To contribute towards achieving East End Homes’ Corporate Objectives and service delivery plans., • To ensure the safety, compliance, and effective maintenance of East End Homes premises and estates., • To work collaboratively with internal teams, residents, contractors, and specialist service providers to deliver high-quality, timely, and cost-effective technical solutions., • To achieve high levels of resident satisfaction through professional service delivery., • Raise orders, specify, diagnose, and issue repair instructions ensuring high-quality standards are met., • Carry out site inspections as well as desktop inspections to assess work requirements., • Undertake pre, post, and quality inspections of works to confirm compliance with specifications, safety, and value-for-money principles., • Understand and correctly apply Schedule of Rates (SOR) codes when raising and assessing works orders., • Authorise variation orders (VO) within remit ensuring value for money is demonstrated., • Write detailed reports and provide recommendations for actions following inspections or investigations., • Verify contractor payments with finance teams when required., • Oversee and monitor the voids process to ensure properties are let within agreed timescales, budgets, and to East End Homes letting standards., • Ensure contractors are held accountable for delays in void turnaround and escalate issues where necessary., • Manage contractor performance and promptly address issues affecting repair quality or turnaround times., • Manage fire risk assessment processes, ensuring timely completion, review of recommendations, and recording of actions on databases., • Identify and schedule corrective works for fire safety issues., • Oversee asbestos management, ensuring accurate information is maintained and made available to contractors, and assist in policy updates., • Carry out playground and estate facility inspections in line with Health & Safety legislation, programming remedial works where necessary., • Manage specialist treatments including mould and pest control issues., • Programme planned maintenance schemes and cyclical works in collaboration with contractors and service providers., • Specify, tender, and oversee projects, ensuring compliance with East End Homes’ financial regulations and procurement policies., • Supervise minor and major accessibility adaptations following Occupational Therapist recommendations., • Process Disability Facility Grant (DFG) applications and ensure works are completed effectively., • Manage insurance-related repairs, preparing specifications, and progressing associated administration., • Respond promptly and effectively to complaints, MP and Board enquiries, and client advocate concerns in line with policies and procedures., • Provide clear advice and guidance to tenants and leaseholders on property alterations, repair processes, and technical matters., • Participate in East End Homes’ out-of-hours rota when required to provide technical support for emergencies., • Attend contractor, neighbourhood, and technical meetings, providing updates and professional advice on repair history and ongoing issues., • Keep up to date with legislative changes, statutory compliance requirements, good practice, and industry codes of practice, applying them to all areas of work., • Undertake project work specific to the technical service as required., • Represent East End Homes as a witness in legal proceedings if necessary., • Manage contractors effectively to ensure service delivery meets standards and agreed KPIs. Person Specification – Technical Officer Skills and Knowledge • Understanding of repairs, maintenance, and improvement of housing stock., • Knowledge of fire risk and asbestos management in a housing environment., • Understanding of void processes and letting standards., • Strong knowledge of statutory compliance, Health & Safety legislation, industry codes of practice, CDM regulations, and Building Regulations., • Ability to use and interpret Schedule of Rates (SOR) codes accurately., • Strong IT skills and ability to use housing management and asset systems., • Proven experience delivering a customer-focused technical support role in a housing environment., • Experience monitoring contractor performance against contract specifications and KPIs., • Experience undertaking technical inspections, managing responsive, planned, and void works., • Experience raising orders, authorising variation orders, and demonstrating value for money in contract management., • Flexible, solution-oriented, and committed to providing excellent customer services., • Ability to work on own initiative while contributing effectively to both local and central teams., • Empathy in service provision with an understanding of diverse customer needs, including vulnerable residents., • Willingness to participate in out-of-hours duties when required., • Strong commitment to equality, diversity, and continuous improvement.

Job Role Drive the growth of the Bank’s retail business by sourcing and promoting retail products—primarily Buy-to-Let (BTL) mortgages—while ensuring a seamless end-to-end customer experience. Identify and pursue new business opportunities through networking and enhancing awareness of the Bank’s offerings. Key Responsibilities • Deliver excellent service to brokers/customers to encourage business placement with the bank., • Proactively generate new business in the target market., • Achieve individual and Bank sales targets in collaboration with the Head of Intermediary Relations., • Build and maintain strong relationships with brokers, clearly communicating product features and lending criteria., • Attend business meetings and events to promote brand visibility and identify sales opportunities., • Network with brokers, networks, and stakeholders to expand business reach., • Act as key account manager for selected brokers/networks., • Ensure compliance with Bank policies and regulatory guidelines., • Manage the sales pipeline effectively with timely follow-ups., • Handle administration, reporting, and communication efficiently., • Set and manage broker/customer expectations to encourage repeat business., • Support brokers in case submission and ensure quality applications., • Onboard new brokers and networks to increase market share., • Perform additional tasks as assigned by line managers.

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

OVER VIEW Nirvana Brands is a distributor and Manufacturer of latent brands by leading international fragrance companies. Currently we work with the following brands: GUY LAROCHE, PALOMA PICASSO, ROLLING STONES, SARAH JESSICA PARKER, LAURA ASHLEY, ANTONIO BANDERAS AND SHAKIRA. JOB PURPOSE As part of the Operations team, reporting to the Head of Operations you'll have the responsibility of implementing production planning activities for intermediates and finished goods, ensuring that efficient production plans are created, maintaining agreed stock levels. You will be actively involved in sourcing decisions for product and components. KEY DUTIES AND RESPONSIBILITIES • Working with 3rd Party Manufacturers, create a production plan that is executable and follows productivity and service targets, ensuring that Supply Chain, inventory and obsolescence metrics meet company targets., • Analyse production requirements and production capacity to ensure customer response times and product availability are met., • Track and review customer orders from production through to delivery., • Build relationships with strategic partners and teams such as Customer service, 3rd party manufacturer, Quality, and logistics including warehousing and transport., • Resolve or escalate supply issues by working with team members. Manage exceptions., • Share best practices and ideas with your team; involve teams to achieve the most efficient ways of working., • Help develop training programs, manuals, and methods of implementation to assure stable and best-practice execution of end-to-end planning., • Be responsible for Global Forecast ensuring market & customer forecasts meet the aligned Sales targets, • Lead the Sales & Operations planning process REQUIREMENTS • Bachelor’s degree in supply chain, Operations Management, Business Administration or equivalent., • 2-3 years’ experience in supply planning role.Knowledge of Production Planning, Inventory Management, Capacity Analysis, Demand, Supply, and Supply Chain best practices., • SAP or equivalent ERP Expertise, • Experience in the Beauty industry is a plus, as is;, • Knowledge of or experience in product and packaging development, • 6 sigma / lean Yellow or Green Belt preferred., • Knowledge of or experience in Procurement practices.

Company Overview Rainbow Productions is one of the World’s leading costume character companies. They specialise in the event management of over 140 licensed brands/characters within the UK, and the manufacture of bespoke costume character mascots for clients, globally. Rainbow has been established for over 40 years and run all their operations including Event Management, Manufacture, Wardrobe, Refurbishment, Sales & Marketing, and Administration from their specialist production facility in SW19. In the near future an additional office and production facilities will be opening in Farnham, Surrey. • Event Management: Each year Rainbow organises, under license, over 1500 licensed character events throughout the UK. Working alongside licensors such as Hasbro, Mattel, Paramount, and BBC Studios, Rainbow aims to promote their brands and increase footfall for clients by providing events for popular characters/brands such as Bluey, Peppa Pig, Paw Patrol, Peter Rabbit, Paddington, and Hey Duggee., • Manufacture: Rainbow’s reputation is second to none in creating high-end custom-made costume character mascots. The company produces around 1000 handmade mascots for many of the World’s leading Brands, Attractions, Sports Teams, International Tournaments, Licensing Companies, TV and Film Studios. Clients include UEFA, Kelloggs, Ferrari, NBCUniversal, Tottenham Hotspur FC and Chelsea FC to name a few. Role of Sales Executive A SALES EXECUTIVE at Rainbow Productions is a demanding and varied role that requires excellent organisational and administrative skills. It would suit a confident, creative individual with an eye for detail and a thirst for new opportunities. They should be adaptable, diligent, personable, and comfortable using their own initiative. Whilst the candidate will inherit an established database of clients to react to and manage, offering exceptional customer service, it is imperative that they also have the drive to be proactive and create new business. They will be primarily looking after licensed character events & activations, but also bespoke mascot manufacture and refurbishment. It is anticipated that the new Sales Executive will manage the following areas of UK business: • UK Attractions, • Festivals, • Media, • Transportation Benefits • Competitive salary + uncapped commission, • Bonus incentive scheme with increased commission, • Car allowance, • Flexible working policy, • Private medical insurance, • Employee pension scheme, • Cycle to work scheme (currently under re-evaluation), • Free onsite parking, • 20 days holiday + bank holidays, • Regular industry events and socials A Driving License is essential, as it is expected to regularly arrange face to face meetings with clients throughout the UK. Upon satisfactory completion of a 6-month probationary period the candidate will be invited to join Rainbow’s Health and Workplace Pension schemes. Remuneration Competitive salary with commission paid, from day one, on all sales from existing clients and from new business. In accordance with a Bonus Incentive Scheme a further bonus will be rewarded once a sales target has been achieved and this also triggers increased commission rates. A discretionary Management Bonus is also awarded at the end of each financial year.

Working with JOSEPH We are looking for talented individuals for our concession store at Selfridges London. As a Store Manager, you will lead, support, coach, challenge and empower your team to achieve the Company’s objectives through example setting, clear targets, training, excellent customer service expertise and effective merchandise presentation skills. You will work to ensure that the Company’s Values and objectives are embodied to ensure a seamless shopping experience for the client. The ideal candidate will have a positive and proactive approach to store administration and operations while ensuring that store and the team are engaged and motivated to consistently meet the Company’s standards and expectations. Key Responsibilities and Duties: This will include but is not limited to: Sales & Commerciality: • Drive sales in-store, exceeding Company's expectations., • Develop strong clienteling initiatives., • Manage budgets and suggest commercial solutions., • Ensure team understands commercial objectives. Customer Service: • Lead by example with brand knowledge and service., • Maintain high sales and service standards., • Handle customer concerns effectively., • Embody luxury service and Company Values. Leadership: • Set and manage team KPIs., • Develop succession plans., • Coach and mentor employees., • Manage employee relations effectively., • Promote a professional environment and positive mental health., • Own recruitment, training, and development. Store Operations: • Maintain Model Store Framework standards., • Conduct stock take and manage stock effectively., • Ensure health & safety is maintained in store., • Manage store administration and asset security., • Maintain housekeeping and safety standards. Key Skills & Experience: • Extensive luxury retail experience., • Strategy development and commercial knowledge., • Collaboration with key stakeholders., • Strong clienteling and sales track record., • Proficiency in POS and store systems., • Exceptional organizational and managerial skills., • Performance and employee relations management., • Relationship building and effective communication., • Training and development expertise., • Resilience, positivity, and innovation., • Initiative, problem-solving, and accountability., • Excellent time management and attention to detail. JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail. Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

My leading Banking client are looking for a talented and motivated individual to manage the Customer, Loan & Deposit Operations teams. You'll be responsible for planning, organizing, and supervising the daily operational activities of a function. This role involves ensuring compliance with regulatory requirements, implementing efficient processes, and managing a team to deliver excellent customer service. Alongside managing the function, you'll also be a key person in driving the transformational change in their Secured Lending (Mortgages) offering. This is a newly created role in a fast growing business. An amazing opportunity! The following skills / experience is essential: • Proven background in Banking Operations, • Strong Loan administration experience, • Retail Banking experience, • Any experience with Mortgages / Secured Loans is highly desirable., • Excellent communication skills Salary: Up to £60,000 + bonus + package Location: London (good work from home options available) If you are interested in this Customer, Loan, Deposit & Operations Lead position and meet the above requirements please apply immediately.

We are currently seeking an experienced Claims Adjuster to join a well-established and market leading Errors and Omissions Team to perform claims handling and claims related administration. This position would be ideal for someone with demonstrable experience, seeking a new challenge within a dynamic and high performing syndicate Duties And Accountabilities • Perform claims adjusting in accordance with their London claims commitment, philosophy and procedures, • Handle specific class of business, US and International Errors and Omissions, claims for which claims authority has been agreed with the Head of Claims, • Ensure the Syndicate meets internal and external standards for claims handling and customer service in particular by ensuring ECF and paper file turnaround times are met, • Manage end to end claims processes through the use of Syndicate systems such as DOCOsoft workflow, • Maintain positive relationships with clients and brokers and third party experts, • Maintain strong communication and advise the head of department on any relevant claims movements/issues/trends, • Undertake any other claims related and adhoc tasks/projects as required by the business Skills, Knowledge And Experience • Demonstrable claims background within Errors and Omissions is essential, • Part ACII qualified or working towards ACII would be advantageous, • Technically sound claims knowledge, • Working knowledge of London market claims systems (ECF), • Excellent, well-structured written and verbal communication/presentation skills, • Ability to work effectively and accurately to deliver results against tight deadlines, • Well-developed analytical and problem solving skills

Company Description GC Doors is a trusted specialist in premium window and door solutions, serving residential, commercial, and public-sector clients across Greater London. We pride ourselves on delivering exceptional craftsmanship, reliable service, and innovative solutions tailored to our customers’ needs. Our team combines technical expertise with a customer-first approach, ensuring every project—from bespoke installations to urgent repairs—is completed to the highest standard. As a growing company, we are passionate about fostering a supportive and inclusive workplace where every team member can thrive, develop their skills, and make a real impact. Joining GC Doors means becoming part of a forward-thinking business that values professionalism, integrity, and continuous improvement. Together, we’re building strong relationships with clients and setting new benchmarks for quality in the glazing and door industry. Our Culture At GC Doors, you are more than just a number—you are a valued member of our team. We are proud of our reputation for quality and reliability, matched by our commitment to creating a positive, inclusive, and supportive workplace. We value each team member’s expertise, encourage innovation, and celebrate great workmanship. Your skills will be recognised, your ideas welcomed, and your growth actively supported. We share knowledge openly, celebrate achievements—big or small—and work together to deliver exceptional results. Role Description This is a full-time, fully remote position for an Operations & Business Development Officer (Windows and Doors), with quarterly travel required to London for in-person team meetings. GC Doors is expanding, and we’re looking for an exceptional Operations & Business Development Officer to help shape the next stage of our growth. This is an exciting opportunity, ideal for someone with strong organisational skills, a keen eye for detail, and a passion for delivering excellence. It’s perfect for those who enjoy variety, thrive on challenge, and take pride in ensuring every detail counts. This is a fully remote role, offering flexibility and autonomy while staying connected to a collaborative and supportive team. Though remote, you’ll work closely with a close-knit team that values communication, trust, and shared success. In this position, you’ll be the vital link between our clients, engineers, and suppliers, ensuring that every project runs smoothly from first enquiry to final installation. You’ll combine exceptional organisation with sound business insight, helping us deliver outstanding service while identifying new opportunities for growth. In this role, you will: Keep Operations Flowing Smoothly Oversee the full lifecycle of jobs—from quotations and scheduling to completion. Coordinate engineers, suppliers, and clients to ensure every project runs efficiently, on time, and to the highest standard. Deliver Excellent Client Service Be the first point of contact for enquiries, maintaining clear communication and professionalism throughout each project. Keep clients informed, address queries promptly, and uphold the high level of service GC Doors is known for. Drive Business Growth Support business development by identifying potential new clients, conducting research, and helping to prepare professional proposals, guides, and outreach materials that reflect our brand and values. Enhance Processes & Performance Monitor performance across operations, highlight areas for improvement, and work with management to implement practical solutions that increase efficiency and client satisfaction. Principal Accountabilities Operational Administration (50%) • Prepare accurate quotations and manage the job lifecycle from quote to completion., • Schedule and coordinate engineer diaries and ensure clear client communication., • Monitor work orders, update logs and project documents, and manage supplier orders., • Process invoices and maintain accurate CRM records. Business Development & Client Engagement (25%) • Research and identify potential clients and business opportunities., • Initiate outreach and support lead conversion through excellent communication., • Help develop proposals, guides, and marketing materials. Performance & Continuous Improvement (25%) • Monitor operational performance and identify process improvements., • Recommend and implement solutions to increase efficiency., • Support management with administrative and reporting needs. Skills and Expertise We’re looking for someone who thrives in a fast-paced environment and enjoys balancing structure with initiative. You’ll have: • Proven experience in an administrative, operational, or business development role., • Strong organisational and communication skills., • Proficiency in CRM systems and Microsoft Office Suite., • A proactive, detail-oriented, and solutions-focused approach. Highly desirable: • Experience in the glazing, construction, or manufacturing industries., • Familiarity with quoting, scheduling, or project coordination processes. Note: Although this role is remote, we hold quarterly in-person team meetings in London, and you’ll be expected to attend these as part of maintaining strong team collaboration and connection. Why Join GC Doors When you join GC Doors, you join a company that values your expertise, supports your growth, and recognises the importance of balance. We’re committed to helping our people thrive — both professionally and personally. Here’s what you can expect when you join us: • Competitive pay, recognising your skills and experience., • A fully remote role, offering flexibility and autonomy while staying connected to a supportive and collaborative team., • All equipment provided, including a company laptop and access to modern digital tools to help you work efficiently., • A variety of projects that broaden your skillset and keep each day engaging., • A supportive and inclusive culture where your contribution is recognised, and your ideas are valued., • Flexible working, so you can still be there for the things that really matter — such as childcare responsibilities or medical appointments., • A Monday–Friday schedule — no weekend work, so your weekends remain your own., • Join on a 1-year fixed-term contract, with the opportunity to become permanent after one year, as we continue to grow., • Opportunities to progress and develop within an expanding business. Application Process Stage 1: Submit your CV and, if possible, include a personal statement (up to 1,500 words) addressing the essential criteria. Applications with a personal statement will be prioritised for review. Stage 2: Shortlisted candidates will be invited to attend an interview and practical assessment. Equality, Diversity and Inclusion We welcome applications from all backgrounds, regardless of age, gender identity, ethnicity, sexual orientation, faith, or disability. We are committed to creating an inclusive workplace and will make reasonable adjustments throughout the recruitment process where needed.

The Technical Architect will be responsible for overall architectural design and delivery assurance. GlideFast's Architects have broad technical and process knowledge across a wide portfolio of GlideFast's services and products. They work closely with the Business Process Consultant to create Stories by crafting the technical approach for each. The Architect will be crucial in providing administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform. Location: Remote (United Kingdom) Employment Status: Full-time and Perm Responsibilities • Expert with with Javascript and ServiceNow Javascript API's, • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) • Create overall technical architecture for ServiceNow implementations that align with customer business requirements, • Attend requirements review and validation sessions as required, • Participate in scrum ceremonies, • Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients, • Build on current platform knowledge by learning new modules and broadening skillset, • Continue learning service delivery solutions, technologies and methodologies, • Maintain professionalism and an uninterrupted work environment during all client meetings and interactions, • Provide technical best practices, architecture and code review, • Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving., • Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks, • Utilize strong communication, presentation, and writing skills, • Maintain current certifications, keep up to date on all Delta releases Qualifications • 3+ years delivering/architecting technical solutions on the ServiceNow platform, • 4+ years in a consulting role, delivering software implementations preferable, • CSA Certification, • Expertise with a minimum of 3 ServiceNow Mainline Applications, • ServiceNow Application Developer; Implementation Specialist are a plus, • Consulting experience required, • Excellent written, verbal and presentation communication skills., • Experience leading and directing multiple projects simultaneously., • Experience delegating work to subordinate or less experienced team members, • Proven leadership ability What we offer? Health, Dental, and Vision Insurance Flex Paid Time off Retirement Plan Long and Short-Term Disability Life Insurance Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements Professional Development through training and advancement opportunities Work from home Annual GlideFest Conference Wellness Programs Philanthropic Opportunities EEO Employer Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact .

My leading Banking client are looking for a talented and motivated individual to manage the Customer, Loan & Deposit Operations teams. You'll be responsible for planning, organizing, and supervising the daily operational activities of a function. This role involves ensuring compliance with regulatory requirements, implementing efficient processes, and managing a team to deliver excellent customer service. Alongside managing the function, you'll also be a key person in driving the transformational change in their Secured Lending (Mortgages) offering. This is a newly created role in a fast growing business. An amazing opportunity! The following skills / experience is essential: • Proven background in Banking Operations, • Strong Loan administration experience, • Retail Banking experience, • Any experience with Mortgages / Secured Loans is highly desirable., • Excellent communication skills Salary: Up to £60,000 + bonus + package Location: London (good work from home options available) If you are interested in this Loans Operations Manager position and meet the above requirements please apply immediately.

Office Front of House Manager / Reception Lead - Private Clinic - Harley Street, W1 - £34k-£40k (DoE) A fantastic opportunity has become available for a professional, dynamic and proactive Office Front of House Manager / Reception Lead to join a successful private clinic in Harley Street, London. A friendly, forward-thinking and collaborative company, our client is looking for a warm and empathetic Reception Lead to support practitioners in the practice with the day-to-day management of Reception and soft facilities. Ideal candidates will have Front of House / Reception / Office Management experience in a private medical, hospitality or professional services environment and will be emotionally intelligent, highly organised and able to make crucial decisions in the best interest of practitioners and clients at any given moment. The role: This is an office-based Reception lead / Front of House management role working 8.00am-4.30pm in Central London; with an annual salary of c£34k-£40k (dependent on experience), 24 days annual leave (plus BH) and private medical insurance. Responsibilities as the Front of House Manager / Reception Lead will include: • Management of the Front of House areas, • Meeting and greeting all clients and providing an exceptional level of customer service at all times, • Acting as the first point of contact for any clinic or client queries or issues, • Coordinating daily schedules and liaising with clinicians, • Supporting billing processes and taking payments, • Managing active clinics, • Email management, • Extensive telephone management - liaising with new and existing clients, • Proofreading and editing clinical letters and reports, • Drafting correspondence, • Managing repeat prescription requests, • Managing and uploading clinical documentation to databases, • Conducting regular office checks for safety, cleanliness and functionality, • Supporting fire safety processes and procedures, • Logging and escalating any building or maintenance issues and liaising with contractors when required, • Supporting the Practice Manager and Administration Manager when needed And more! What we’re looking for: • Previous senior reception / front of house experience, ideally within private medical, high-end hospitality or professional services environments, • Fluent English language skills, • Clear and professional communication skills, • Ability to provide 5* customer service at all times, excellent telephone manner, • Highly organised and proactive nature, • Experience managing office / reception activities including liaising with suppliers / contractors and dealing with facilities issues, • Dynamic, proactive, focused and hard working, • Warm and empathetic with strong emotional intelligence, • Ability to multitask, • Attention to detail at the highest level, • IT literate/tech savvy with the ability to learn new systems quickly and efficiently, • Experience with G-Suite (Google Docs & Sheets, Gmail, G-Calendar, GoogleDrive etc) is highly advantageous, • Ability to be discreet and deal with confidential and sensitive information Interested in this Senior Front of House / Reception Lead position? If this role sounds of interest, you have the experience and skillset we’re looking for and you are able to work the hours as stated above, then we want to hear from you ASAP! Please submit your CV as soon as possible, quoting ‘CP - Reception Lead - Private Clinic, London’

This role is based in London, Dublin or South Wales. We are seeking an experienced Vice President of Site Operations to oversee the overall site operations at our UK, Ireland and South Africa Campus’s. This critical leadership role will manage a team of directors and will be responsible for the workflow of all campus activities, ensuring exceptional service and 100% uptime across our portfolio. The successful candidate will drive continuous improvement by measuring metrics and KPIs consistently, sharing best-in-class processes across campuses, and developing additional standards for maintenance, budgeting, and scaling efforts. This role will also collaborate with Design, Engineering, and Construction teams to optimize construction costs while maintaining site availability and performance. Essential Job Functions • Oversee the management and administration of operations functions at our UK, Ireland and South African properties, ensuring safe, reliable and efficient operations, • Lead a team of site operations directors responsible for each campus, fostering a team-oriented environment through positive feedback and accountability, • Ensure availability and capacity targets are achieved and maintained for all data centres and technical infrastructure., • Use performance data to evaluate and suggest cost-effective improvements to enhance service and operating efficiency., • Hold’s teams accountable on preventive/corrective maintenance of facility equipment, critical and non-critical alike., • Protect and improve the value of assets by ensuring that building machinery and systems meet or exceed expected life spans., • Demonstrate the ability to understand the engineering design and operational aspects of the base building systems and can recognize system performance deficiencies and respond to operational and emergency situations., • Responsible for ALL Key Performance indicators across operational sites within your region, • Drive the development and implementation of improved standards for maintenance, budgeting, and scaling efforts., • Collaborate with peers and the COO to determine appropriate team performance goals and manage them to completion., • Conduct performance reviews, seek input, and provide feedback and coaching to manage individuals and the team. Job Requirements • Bachelor’s degree in engineering, Facilities Management, or related field; advanced degree preferred., • Minimum of 10-15 years of progressive experience in site operations or facilities management, with at least 5 years in a senior leadership position., • Proven experience in the data centre industry., • Strong knowledge of industry Safety, certifications, compliance frameworks, • Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization., • Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence., • Experience leading and developing high-performing teams in a fast-paced, dynamic environment., • Strong knowledge of building systems and machinery, with the ability to recognize performance deficiencies and respond to operational and emergency situations., • Demonstrated expertise in reliability engineering and project management., • Consistent track record of excellent internal and external customer service., • Travel required is expected to be up to 25% but may increase over time as the business evolves. Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Main Responsibility Oversee branch operations and manage personal bankers’ operational duties. Act as the primary branch leader in the absence of the Area Branch Manager, who focuses more on business development. Report directly to the Area Branch Manager with a dotted line to Head Retail Operations. Job Responsibilities • Ensure branch operational excellence with Area Branch Manager., • Manage operational performance of Personal Bankers/Cashiers., • Hold joint custody of cash, valuables, security forms, and lockers; single custody of loan documents., • Manage branch keys and alarm codes as second emergency contact., • Supervise and authorize cash transactions, ensuring AML/KYC compliance., • Enter security form inventory into the system., • Authorize debits to constituent and office accounts (within limits)., • Oversee bills collection, delivery orders, postage, and stationery., • Verify and sign Demand Drafts as primary verifier., • Check and authorize inward clearing transactions and account reconciliations., • Monitor returns, payments, and charges., • Assist with branch administration, staff punctuality, and customer service., • Supervise branch routine and allocate work in emergencies., • Manage account opening/closing and loan accounts (appraisal, supervision, documentation)., • Calculate drawing power and assist with loan applications/renewals., • Ensure KYC compliance and maintain loan-related registers., • Open/close office premises daily and ensure cleanliness and orderliness., • Uphold data security and record retention policies., • Cover for Clerk-Cashier/Branch Manager as needed., • Support branch audits, reviews, and general tasks (fax, email, data processing).

Job Summary: As the Team Assistant, you play a crucial role in maintaining smooth daily operations of facilities management of our client's reception and office space in London, Canary Wharf (HQ) and administrative support to the senior leadership team. The successful candidate will need to be organised, proactive and able to prioritise and match the pace of engaged and driven colleagues. Your role scope will be broad, varied and interesting, with the opportunity to develop further. You will be the first point of contact for clients and colleagues, so you will play an important role in actively contributing to the company culture. Please note this opportunity requires a valid right to work in the UK and is paying up to £35,000 per annum as a base salary excluding benefits. Must be prepared to be office-based 5 days per week. Key Responsibilities: Reception/Facilities (70-80% of the role): • Ensure the smooth day-to-day running of our client’s office in Canary Wharf (and Mayfair as required), • Take ownership and design ways to improve office environment continuously, • Maintain a great relationship with both ours and our clients’ vendors and suppliers, • Maintain and order office equipment, stationery and kitchen supplies when required, • Responsible for the Health and Safety induction for new joiners on behalf of our client, • Maintain office databases, archive records and implement systems, • Welcome clients and guests visiting the office, answer incoming calls and take messages, • Ensure that all clients are pre-registered and issue permanent passes to employees, • Take stock, raise PO orders, and organise catering and refreshments when required, • Prepare and maintain meeting rooms, oversee the room booking system and overall meeting room set-up and servicing throughout the day, • Manage and deliver excellent levels of customer service and help meet and exceed expectations and requirements of our existing clients and prospects., • Collect and distribute incoming and ongoing post and arrange courier and taxi bookings, • Ensure cleanliness and functionality of the office, meeting rooms, and kitchen, • Ensure the kitchen is tidy and fully stocked throughout the day, • Arrange social and CSR events on behalf of our client for the wider Bank in conjunction with the Executive Support colleagues, • Execute other administrative functions such as setting up infrastructure for new joiners, maintaining relevant internal records, and filing key records, • Ensure that monthly Health and Safety checks are completed, • Visit the client’s Mayfair office weekly and ensure that the office is running smoothly; take stock and place orders, • Trained First Aider and Fire Warden. Team Administrator (20-30% of the role): • Proactively manage diaries for assigned Senior Leaders and their teams as determined by the Head of Executive Support; ensuring a balanced and efficient scheduling of meetings whilst using initiative to identify, anticipate, and resolve any diary conflicts, • Arrange and coordinate meetings, calls and seminars with internal and external parties, ensuring preparation is undertaken and provided, • Arrange travel, including visa applications, flights, hotel bookings and expense reimbursement, • Manage, log, and track invoices and coordinate internally and with third parties, • Complete accurate data entry into internal management information systems and be responsible for accurate collation of information to senior management, • Maintain a logical, accurate, up-to-date electronic filing system, • Organise team meetings, coordinating any data documentation for discussion and provide general team support, • Prepare, collate, and format documents and distribute these, • Create PowerPoint presentations when required, • Arrange for documents to be signed physically and electronically, • Provide basic project management administrative support for our client on initiatives or projects as required, • Ensure all memberships/visas/accounts/CPD logs are up to date/in date/renewed, • Maintain compliance with organisational policies and practices, and attendance/completion of mandatory training, • Assist with our clients’ photoshoots for the senior staff members, • Work closely with the rest of the client Executive Support team to make sure all Execs and Senior Leaders are supported as required, • Always act in good faith towards customers, avoid causing foreseeable harm, and enable and support the Bank’s clients /customers to pursue their financial objectives. As related to your role, you should monitor, assess, understand and evidence how you are acting to deliver good outcomes to clients and customers as per the FCA’s Consumer Duty regulations., • Uphold the client’s company values at all times. Qualifications & Experience The successful candidate will have … Skills: • Excellent verbal and written communication skills, • Excellent administration, organisational and prioritisation skills, • Ability to multi-task effectively and to work on own initiative, • Effective team player with well-developed interpersonal skills, • Able to manage confidential information and handle sensitive topics with discretion, • Confidence in dealing with people of all levels both internally and externally, • Organised and detail-oriented, • Proficiency in Microsoft Office products, • Previous experience as an office administrator or/and personal/team assistant with Banking/Finance or Professional Services essential, • Can do attitude and active corporate citizen, always upholding the Bank’s PROUD value Working Hours: Monday – Friday 8:00am – 5pm and 9:00am – 6:00pm (2 shifts on a rotating basis) Must be prepared to be office-based 5 days per week Requires working from the Mayfair office on ad hoc basis when needed (for example can be split during any one day up to 2-3hrs on a fortnightly basis) Please note this opportunity requires a valid right to work in the UK and is paying up to £35,000 per annum as a base salary excluding benefits. Must be prepared to be office-based 5 days per week.

Job Title: Payroll & Benefits Specialist (UK) Reporting To: UK Group HR Director Key Working Relationships: HR Team, Finance Team, Business Leaders Job Type: Permanent - Full time (will consider part time) Role Summary The Payroll & Benefits Specialist is a key member of the Human Resources team, responsible for the accurate and timely delivery of payroll services across four UK entities. This role also encompasses the effective management of employee benefits, serving as the primary liaison with benefit providers and ensuring a seamless experience for employees. Key Responsibilities Payroll Processing • End-to-end management of the payroll process for four UK entities, ensuring accuracy, compliance, and timely payment of salaries and statutory deductions., • Preparation, verification, and reconciliation of monthly payroll data., • Liaison with internal stakeholders to gather and validate payroll input such as new starters, leavers, and contractual changes., • Maintenance of payroll records in accordance with regulations, GDPR and company policy., • Preparation and submission of statutory returns (e.g., PAYE, NI, pension contributions) to HMRC and relevant authorities., • Accountable for addressing all employee enquiries and providing prompt responses Benefits Administration • Management of all employee benefit programmes including pensions, healthcare, life assurance, and other voluntary benefits., • Act as the principal point of contact for benefit providers, ensuring effective communication and resolution of queries or issues., • Coordinate annual benefits renewals, enrolment processes, and employee communications regarding benefit options and changes., • Ensure accurate enrolment, changes, and terminations in all benefits platforms and with providers., • Monitor and audit benefit costs and usage, providing regular reports to HR Director. Compliance & Reporting • Keep abreast of changes in UK payroll and benefits legislation, ensuring compliance at all times., • Prepare, review, and submit statutory reports and filings as required., • ·upport internal and external audits related to payroll and benefits. Employee Support • Serve as the first point of contact for employee payroll and benefits queries, delivering a high standard of customer service., • Provide guidance on payroll, tax, and benefits matters to employees and managers. Key Skills and Experience • Previous experience in UK payroll processing for multiple entities is essential., • Proven experience in benefits administration and provider liaison., • Strong understanding of UK payroll legislation, tax, and statutory reporting requirements., • Excellent attention to detail, with strong numerical and analytical skills., • Ability to work independently, manage multiple deadlines, and prioritise effectively., • Outstanding communication skills, both written and verbal., • Proficiency in payroll and HR information systems (e.g., Staffology) and Microsoft Office Suite., • Discretion and integrity in handling confidential information. Qualifications • CIPP or equivalent payroll qualification is desirable., • Relevant degree or equivalent professional experience in payroll, HR, or finance. Benefits • A competitive salary and comprehensive benefits package, • Enhanced annual leave and generous company pension contributions, • Annual budget to spend on personal wellbeing activities, • Access to our healthcare scheme and wellness services, • Confidential support through our Employee Assistance Programme (EAP), • A range of fun and inclusive company social events throughout the year, • Opportunities for professional development and career progression, • A collaborative and supportive team environment, • Flexible and hybrid working options to support work-life balance

About the Role We’re seeking an experienced and proactive Block Property Manager to oversee a diverse portfolio of residential and mixed-use developments across London. In this role, you’ll be responsible for delivering a responsive, efficient, and customer-focused estate management service. You’ll act as the primary point of contact for residents, leaseholders, contractors, and stakeholders — ensuring buildings are safe, compliant, and well-maintained. This position offers an excellent opportunity to take ownership of your portfolio, working within a supportive team that values quality, professionalism, and accountability. Key Responsibilities • Deliver a professional, high-quality property management service that aligns with company values and client expectations., • Build and maintain strong working relationships with residents, leaseholders, freeholders, contractors, and managing agents., • Oversee the day-to-day management of communal areas, facilities, and building operations., • Ensure full compliance with Health & Safety, Fire Safety Regulations 2022, and other relevant legislation., • Prepare and manage annual service charge budgets, monitor expenditure, and support the production of year-end accounts., • Carry out regular property inspections, identifying maintenance needs and ensuring high standards across the portfolio., • Coordinate and manage contractors, ensuring works are completed safely, on time, and within budget., • Oversee major works programmes, including Section 20 consultations and tender processes., • Lead resident and leaseholder meetings, preparing and issuing accurate minutes and follow-up actions., • Collaborate with internal teams including Credit Control, Insurance, and Compliance to ensure smooth operations and client satisfaction., • Maintain accurate and up-to-date records using property management systems and software., • Resolve property-related queries and disputes effectively and professionally., • Minimum of 2 years’ experience in residential or mixed-use block management., • Qualified Associate of The Property Institute (ATPI), working towards Member (MTPI) status (or equivalent)., • Strong knowledge of leasehold management, service charge administration, Health & Safety, and fire safety compliance., • Confident managing budgets, contractors, and major works programmes., • Excellent communication, negotiation, and customer service skills., • Highly organised with the ability to manage multiple properties and priorities effectively., • Proficient in MS Office and property management software (e.g., Qube, Fixflo)., • Capable of working independently while collaborating effectively with wider teams., • A professional, proactive, and detail-oriented approach with a commitment to continuous improvement., • MRICS or equivalent qualification (desirable). Key Info • Remote/Hybrid (1 day a week in the office)

Concession Manager – Central London - Premium Womenswear Salary: Up to £47,000 + Bonus (£60k+ OTE) Location: Central London Department Store We’re representing an iconic luxury fashion house known for its refined aesthetic, timeless collections, and immersive retail experience. As the brand continues to evolve and expand its retail presence, we’re seeking an experienced and commercially driven Concession Manager to lead one of its flagship London boutiques. This is an exceptional opportunity for a dynamic retail leader with a passion for luxury fashion, an entrepreneurial mindset, and the ability to inspire teams to deliver exceptional results. The Role As Concession Manager, you’ll take ownership of all aspects of store performance — leading, motivating, and developing your team, driving sales, and delivering an exceptional client experience. You’ll blend strategic thinking with hands-on leadership, ensuring operational excellence and cultivating a sophisticated store environment that embodies the brand’s values. Key Responsibilities Commercial & Sales Performance • Drive and exceed sales targets through effective team leadership and personal sales impact., • Implement strong clienteling strategies to enhance revenue and build lasting relationships., • Analyse commercial data and competitor activity to identify opportunities and shape strategy., • Manage budgets, address underperformance, and deliver commercial solutions., • Deliver a seamless, high-touch luxury experience across every client interaction., • Leverage CRM insights to tailor recommendations, anticipate client needs, and deepen engagement., • Lead initiatives such as personalised outreach, VIP events, and re-engagement campaigns to drive loyalty., • Coach the team to use data-driven insights to enhance service and identify key commercial moments., • Lead, coach, and inspire a high-performing team to deliver exceptional service and commercial results., • Set clear KPIs, provide regular feedback, and foster a culture of accountability and excellence., • Proactively address challenges and maintain a positive, high-performing environment., • Ensure the highest visual and operational standards across the store in line with brand guidelines., • Oversee stock management, minimising loss and supporting accurate stocktake processes., • Ensure compliance with all health, safety, and company policies., • Maintain excellent store organisation, administration, and operational performance. About You • Proven experience managing a premium or luxury retail store, with a strong commercial track record., • Confident leader with excellent coaching skills and the ability to inspire and develop high-performing teams., • Expert in clienteling, CRM, and delivering exceptional customer experiences., • Strategic thinker with strong problem-solving skills and a hands-on, solution-focused approach., • Highly organised, detail-oriented, and resilient in a fast-paced retail environment. Why Join This is a rare opportunity to lead a flagship boutique for one of the most respected names in luxury fashion, shaping its commercial success and delivering unforgettable client experiences. You’ll join a brand that invests in its people, offering career development opportunities, generous product discounts, and access to exclusive events and benefits. Apply now to take the next step in your luxury retail leadership career.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Boutique Manager to join our Boutique in Mount Street, Mayfair, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As a Boutique Manager, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. • Sales Excellence & Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising in the Boutique • Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively. Provide regular reports on sales performance and relevant activities. • Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide onging support and guidance. Collaborate with relevant parties to ensure the success of promotional initiatives. This role is responsible for every aspect of the day-to-day management of the Creed Boutique, achieving sales and service targets to achieve a standard of luxury retail excellence. ✂Line of Reporting Reporting directly to the Sales & Education Manager, the Boutique Manager is to ensure a seamless and exceptional customer experience. ✂Key Personal Qualities We are looking for individuals who: • Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector, • Exceptional leadership abailities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Are highly organised team players with effective communication skills., • Demonstrate ability to exceed sales targets and drive business growth., • Strong organisational skills and proficiency in administrative tasks., • Familiarity with retail industry regulations and compliance standards., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Creed Mount Street Boutique ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding

Title: Business Development Manager - telehandler & material handling products About the Role XCMG UK is the subsidiary of XCMG Group in the UK & Ireland. We are seeking an experienced and driven Business Development Manager – Telehandler & Material Handling Products to join our growing team. This role focuses on developing the telehandler and material handling product line, identifying new business opportunities, expanding market presence, and building long-term partnerships with key customers. The successful candidate will take ownership of the entire business development cycle – from strategy creation and market penetration to revenue generation and customer success – while collaborating with cross-functional teams to ensure seamless delivery and support. Key Responsibilities Business Development & Sales Strategy • Develop and implement business development strategies to drive growth in the telehandler and material handling product segment., • Identify and pursue new business opportunities across target industries and customer groups., • Build and expand a strong client base by engaging with key decision-makers., • Conduct market analysis, monitor competitor activities, and adapt strategies to ensure a competitive advantage., • Support product development and improvement initiatives to meet local customer needs and market requirements., • Build and maintain strong, long-term relationships with customers to ensure loyalty and repeat business., • Act as the primary point of contact for key accounts, delivering tailored solutions and value-added services., • Conduct site visits, product demonstrations, and customer consultations to promote products effectively., • Manage sales budgets and forecasts, ensuring alignment with company objectives., • Prepare and present accurate sales reports, pipeline analysis, and performance updates to senior management., • Negotiate commercial terms, contracts, and pricing with customers to maximize revenue and profitability., • Coordinate with the service, parts, and aftermarket teams to guarantee outstanding customer support., • Collaborate with marketing to design and implement campaigns, promotional strategies, and brand awareness initiatives., • Work with logistics and supply chain to ensure on-time product delivery and efficient order fulfilment., • Provide feedback from customers and the market to internal teams to support product development and operational improvements., • Address customer concerns related to product performance, service, and warranty issues., • Other tasks as assigned by line managers. Key Requirements • Proven experience in business development or sales within material handling, telehandlers, construction equipment, or related industries., • Strong commercial acumen and a track record of delivering sales growth and achieving revenue targets., • Excellent relationship-building, communication, and negotiation skills., • Ability to identify market opportunities and translate them into actionable strategies., • Highly motivated, proactive, and able to work independently while collaborating within a team., • Strong organizational and time management skills, with the ability to manage multiple priorities., • Proficiency in CRM tools and Microsoft Office Suite., • Full UK driving licence (or equivalent for the region). What We Offer • Competitive salary package with performance-based commission., • Company vehicle with fuel card., • Opportunities for career development and advancement within a leading global brand., • A dynamic, supportive, and collaborative working environment., • Additional employee benefits (to be discussed).

Our client is a leading international law firm with an exceptional reputation within Real Estate and Employment law. They are now looking for a collaborative and pro-active HR Advisor to join their team in their fast-paced and growing London offices on a permanent basis. The primary focus of this role will be to support the HR Manager’s in the provision of strategic and operational support to specific client groups (both fee earners and business services) and will have designated client groups to manage autonomously. Key Duties Include: • Building and maintaining strong relationships with key stakeholders., • Overseeing and managing the new joiner/induction process., • Conducting exit interviews and new joiner meetings., • Managing less complex disciplinary and grievance procedures autonomously and more complex cases with the support from Manager., • Monitoring absence and highlighting any concerns to Line Manager’s., • Supporting HR Manager’s on performance/salary review processes., • Writing and implementing HR policies while reviewing and suggesting any changes to existing HR policies., • Demonstrating good knowledge of and providing advice on employment law (seeking legal input only when there is concern of risk/claim)., • Supporting and coaching Line Manager’s in relation to performance issues., • Supporting and/or leading HR department projects and other such as DE&I/well-being/policies etc., • Supporting the team with a strong knowledge and understanding of GDPR at all times. The HR Advisor will ideally have HR advisory experience, preferably within professional services/law firm along with a sound understanding of current employment legislation and all areas of HR lifecycle. A CIPD Qualification will be advantageous. It is essential to demonstrate the ability to work in a high-pressured environment and juggle multiple conflicting priorities. This role will also involve stakeholder management requiring strong influencing and relationship building skills. The right candidate will possess excellent organisational and administration skills with strong attention to detail and be customer service oriented. The HR Advisor will be a flexible, pro-active professional with a collaborative approach.

Workplace Experience Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Workplace Experience Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Guest Experience Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Guest Experience Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

We are looking for experienced Active Fire Engineers for a series of servicing, maintenance, and installation contracts across London and the South-East. RGE is a rapidly growing Fire and Electrical compliance business, with a fantastic reputation with our clients, and a great track record in investing in our staff to help them further their careers. Salary & Benefits Market-leading salary relative to experience (PAYE), performance-related bonus / commission / price-work (weekly pay) 23 days holiday per year, rising to 25 days after two years of employment Amazing in-house training programme (member of NICEIC, ECA, BAFE, FIA, etc.). E- learning platforms available. Development review and progression opportunities. Buy and sell holiday scheme Company pension scheme Company van + fuel card Company phone and tablet device All plant tools supplied (drills, steps, ladders, heavy duty power tools) Time and a half rate for evening and Saturday working hours Double time for night-time, Sunday, and bank holiday working. Weekend working available Availability to out of hours call-out rota (£100 standby, £80-120 per callout) Flexible working approach upon agreement Employee wellbeing programme Whats on offer: Market-leading base salary with the opportunity to earn a performance-related bonus / commission / price-work (weekly pay) Genuine opportunity for career progression, with >70% of our Contract Managers and supervisors starting life as engineers with RGE Above-average total holiday allowance of 33 days Free company van, fuel card, and plant tools The ideal Engineer will be able to: Service, maintain, repair, and remediate various fire alarm and AOV systems Diagnose, repair and remediate faults Accurately complete job reports and certification Provide excellent and friendly customer service to our customers Communicate well with your manager and our administration staff Install & commission devices Qualifications required for a Fire Alarm Engineer : Proven experience in fire alarm and AOV servicing, preferably within the public sector UK Driving License (required) FIA Qualifications (desirable training programme provided) Schedule: Monday - Friday 08:00am-5:00pm with 1-hour lunch break TPBN1_UKTJ

Customer Service/Administration Assistant based in Claygate £28-30,000 Our client is seeking a detail-oriented and motivated Customer Service Administrator to support customer account operations and provide administrative assistance to the wider team. Key Responsibilities Create and set up n

We are looking for a highly organised and proactive Freight Customer Service Administrator to join a busy logistics operation in Dartford. You will play a key role in managing the administration of European and UK road customer service operations, ensuring all shipments are processed efficiently, ac

A position has arisen for a school receptionist/ administrator at an extremely well-respected outstanding secondary school in East London, starting ASAP on an ongoing temporary basis.Candidates need to have good customer service and administration skills, and ideally previous school experience.CAND

We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls.The role will deal with a wide range of customer enquiries.Cactus Search are currently in partnership with an amazing cli

Customer Service/Technical Administration. There are 2 parts of the role:.

Job Responsibilities 1. Take full responsibility for the daily operation of the distribution center, including the planning, resource scheduling, and execution supervision of end-point deliveries;, 2. Build a high-performing team and improve the recruitment, training, and assessment systems;, 3. Dynamically allocate resources to cope with business fluctuations, ensure service stability, and strictly enforce safety, security, and quality standards and regulations;, 4. Establish a responsibility-oriented team culture and promote continuous improvement;, 5. Monitor core operational indicators, formulate improvement plans to enhance efficiency and customer experience. Job Requirements 1. Experience in logistics management, operations management, business administration or related fields;, 2. At least 3 years of experience in logistics/warehousing operations, with experience in end delivery preferred;, 3. Capable of managing diverse teams and handling pressure;, 4. Skilled in data-driven operations, proficient in logistics systems (WMS) and Microsoft Office software;, 5. Excellent cross-departmental collaboration and problem-solving skills.

Company Description Eltham Kutchenhaus offers innovative design solutions for kitchens with a wide range of units tailored to storage needs. Their kitchens feature high-quality German craftsmanship, built to the highest standards and equipped with the latest technologies. The expert team at Kutchenhaus provides support throughout the customer's journey. Role Description This is a full-time/part time on-site Sales Design Consultant role located in London at Eltham Kutchenhaus. The Sales Design Consultant will be responsible for providing customer service, sales support, design advice, and knowledge of furniture and furnishings to help customers design their ideal kitchen. Qualifications • Customer Service and Sales skills, • Knowledge of Design, Furniture, and Furnishings, • Excellent interpersonal and communication skills, • Ability to work in a fast-paced environment, • Previous experience in a sales or customer service role is a plus, • Strong attention to detail and organizational skills, • A passion for design and creativity., • Strong organizational skills and the ability to multitask effectively., • A proactive, can-do attitude and willingness to learn., • Previous experience dealing with the public and sales experience is a bonus but not essential., • Full driving license, • Right to work in the UK What we offer A supportive and collaborative team environment. Hands-on training in design and administration. Opportunities for career progression in the design field. Competitive salary and benefits package. A chance to work on exciting projects that make a real impact. Are you a people person with a creative flair and excellent organizational skills? Do you dream of building a long-term career in design while working in a dynamic and customer-focused environment? If so, we want to hear from you! How to Apply Send your CV and a brief cover letter explaining why you’re the perfect fit for this role to

Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success. Our values shape how we work and grow together: 💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve. ✨ Be brilliant: We show up with curiosity and energy, always striving for better. 🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do. 💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role We are looking for a visionary and dynamic Head of People to lead and execute our people and culture strategy, reporting directly to the COO. This role is integral to shaping our organisational culture, driving employee engagement, and ensuring our talent strategy aligns with our mission and growth goals. The ideal candidate will be both a strategic thinker and a hands-on leader who thrives in a fast-paced, innovative environment. An individual who is proactive in driving initiatives forward, and demonstrates resilience and adaptability in navigating uncertainty. Key Responsibilities People Strategy & Leadership • Develop and implement a holistic people strategy that supports the company’s mission, cultural values, and regulatory requirements., • Act as a trusted advisor to the COO and broader leadership team on all people related matters; providing insights on organisational design, talent management, and culture., • Design and implement leadership development initiatives and programmes., • Lead, mentor, and inspire the People team to deliver exceptional service across all functions. Talent Management • Oversee end-to-end talent acquisition, ensuring the recruitment of top talent aligned with company needs., • Design and implement programs for employee onboarding, development, and retention., • Drive succession planning and leadership development initiatives to build a strong talent pipeline. Culture & Engagement • Foster a positive culture of high performance, compliance, inclusion and employee engagement, reflecting the company’s values., • Champion diversity, equity, and inclusion initiatives across the organisation., • Develop strategies to measure and enhance employee engagement and satisfaction. HR Operations • Oversee the development and execution of HR policies, procedures, and compliance programmes., • Oversee and manage reward, compensation and benefits structures, ensuring equity, competitiveness and regulatory compliance., • Leverage HR/people analytics to provide insights on workforce trends, productivity and engagement, to inform decision making Required Skills & Experience • Experience: 5+ years of HR leadership experience, including strategic planning, talent management, and employee engagement, preferably in a fast-paced or growth-oriented environment., • Education & Certification: Bachelor’s degree in Human Resources, Business Administration, or related field; CIPD Level 5 or higher preferred., • Skills: Strong leadership and interpersonal skills, with the ability to influence and inspire teams., • Expertise in HR best practices, strategic planning, organisational design, workforce development and diversity and inclusion initiatives., • Ensures HR practices comply with employment law, governance standards and industry regulationsAligns people strategy with business goals, regulatory requirements and future workforce needs., • Builds credibility and trust with leadership and employees; acts as a trusted advisor., • Builds trust, empathy, and psychological safety while balancing business demandsSkilled in using HR systems and analytics to drive informed decision-making., • Mindset: Growth-oriented and adaptable, with a proactive, can-do attitude and a strong commitment to fostering a culture of innovation and collaboration. The ideal candidate inspires and empowers others, bringing people along the journey to drive meaningful change. Why Join? At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝. We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing. Here’s what you can look forward to: 🌴 Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work. 🌍 Work From Anywhere – Up to 4 weeks per year to work remotely from anywhere in the world. 📚 Learning & Development – Tailored training and support to grow your skills and achieve your professional goals. 🏠 Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote. 🩺 Private Medical Care with Vitality – Comprehensive healthcare including optical and dental coverage to keep you healthy. 💼 Enhanced Pension Scheme – Helping you plan and save for a secure future. 👶 Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments. 🎉 Discretionary Company Bonus – Rewarding your contribution to our shared success. If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you. Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential. Our client, a highly respected Bank, is seeking a Relationship Manager to join their team on a permanent basis. This successful candidate will mainly be responsible for managing the relationships with the account holders including the timely provision of services. Responsibilities (but not limited to): Build strong relations with potential and existing customers through effective customer service interaction. Maintain customer service area files, database, records, registers and logs under control. Work closely with the team, to provide information and act as liaison to all other customer needs. Provides authorisations and downloads as necessary to ensure smooth running of the daily work. Provide information about various products and services offered by the Group and identify cross selling opportunities. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and cheque book; standing order instructions etc. Receive loan applications from customers and prepare the corresponding loan agreements. Refer to Branch Manager for any unresolved queries on transactions handled. To assist customers in all their queries on products and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Qualifications and Skills: University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 6 years of relevant experience, preferably in banking within a highly rated international bank. Also experience with regulated mortgages, savings accounts and fixed term deposits. Awareness of customer relationship practices and regulations. Must be CeMAP qualified, For more information on this role please contact Sonia Smith by sending your CV to and quoting ref 16906SS.

Job Responsibilities 1. Warehouse and Operations Management • Manage daily warehouse activities, ensuring efficient inbound/outbound operations, accurate inventory, and supervising product quality. 2. Offline Business Development in the UK • Identify and develop local offline business opportunities and partnerships with a focus on driving sales performance growth to expand market presence. 3. Financial Management and Risk Control • Review financial statements, budgets, and expenditures to ensure financial stability and compliance., • Understand and apply UK fiscal and taxation policies, handle tax-related matters properly, and mitigate potential financial risks. 4. Collaboration with Online Operations • Support Amazon and other e-commerce operations by ensuring smooth offline delivery, qualification documentation, and after-sales service. 5. Team Management and Coordination • Supervise and provide support to the customer service, warehouse, and finance teams. 6. Reporting and Communication • Bachelor’s degree or above in Business, Management, or a related field;2–5 years of relevant experience in sales, operations, or business administration., • Priority will be given to those who have the legal right to work in the UK (valid visa, settled status, or citizenship)., • Bilingual proficiency in English and Chinese (Mandarin);Familiarity with the UK business environment, local tax or banking process is a plus., • Strong sense of responsibility, attention to detail, and ability to work independently.

Sales Representative - No Experience Looking for a role that will support you and develop your skills within a fast-paced sales and customer facing environments? Join a growing and thriving sale and customer service team in London! Sales / customer service - Our client a well-established sales and marketing company, located in London, is currently on the lookout for ambitious Sales Representatives, with or without experience, to support their ongoing growth and rising client demand. The key attributes they are looking for are; • Positive and pro active, • Professional manner and appearance, • High customer service standards, • Willingness to travel both nationally and internationally What You'll Be Doing; • Generating new customer base for their clients, • Collaborating with a motivated sales team, • Customer Service, • Sales Acquisition The Rewards of Joining This Team; • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities, • Enjoy a lively work environment with plenty of social events, • Successful and established Sales and Customer service team to support you, • Completely uncapped earnings + enticing incentives (income is performance based only), • Travel opportunities They are currently holding informal chats for their new sales and customer service role. Send your CV to the recruitment team today for this immediate start opportunity, and they’ll reach out if you're selected for the next steps. Openings involve dealing with customers face to face within field sales environments in and around the London area. Experience is not necessary in this full time equivalent, self-employed, commission only role, due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. Please note: This role is not suitable for candidates still in education (school/college/university) due to availability. Our client is seeking candidates who can work 5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Business Manager The ideal candidate will be responsible for overseeing all aspects of our beauty retail operations, including sales performance, inventory management, staff development, merchandising, and financial administration. To succeed in this role, you must have strong leadership skills, excellent communication, and a true passion for beauty and customer experience. Responsibilities • Recruit, hire, and lead a high-performing retail team across all areas of the store, • Oversee onboarding, product training, and ongoing education to ensure staff deliver expert beauty knowledge and exceptional customer service, • Implement pricing strategies, promotions, and sales initiatives to achieve ambitious growth targets, • Monitor store performance, customer satisfaction, and operational efficiency, addressing issues promptly, • Manage payroll, scheduling, stock levels, and financial reporting to ensure profitability and smooth daily operations, • Drive visual merchandising standards that reflect brand identity and highlight new launches and hero products, • Cultivate a positive, motivating, and beauty-forward culture for both staff and customers Qualifications • 3+ years’ experience in beauty, cosmetics, or retail management, • Proven skills in budgeting, sales analysis, staff training, and team leadership, • Strong problem-solving abilities with sound judgment and business acumen, • Passion for the beauty industry with a deep understanding of consumer trends and brand experience Please get in touch if you feel this is for you