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Executive Assistant, Personal Assistant, Office Manager Pay: £30,000.00-£35,000.00 per year Location: Harrow Hours: 8:30am to 6:00pm, Monday to Friday, plus emergency support Job description Company Profile At Kings Oak Capital, we believe in fostering creative minds. Our purpose is to push boundaries and unlock new possibilities, enabling individuals to maximize their potential. This belief has guided us since our inception. As a values-driven organization, we are dedicated to operating ethically and sustainably while promoting a collaborative environment that empowers people from diverse backgrounds to thrive. Job Purpose We are seeking a dynamic and organized Executive Assistant and Office Manager to support our Chief Executive Officer (CEO). In this pivotal role, you will ensure the smooth and efficient operation of the office while managing administrative tasks and supporting high-level strategic initiatives. This is a permanent, full-time position based in our Harrow office (5 days per week) from 8:30am to 6:00pm, and includes ad-hoc work evenings/weekends. Job Summary This is a high-responsibility, multi-faceted role that requires exceptional organizational skills, problem-solving abilities, and adaptability. As the key operational backbone of the company, this position demands expertise in Office Management, Executive Assistance, Personal Assistance, Project Coordination, and Human Resources. The individual in this role is responsible for ensuring seamless daily operations, efficient executive support, meticulous project tracking, and strategic HR oversight. A sizable portion of this role is dedicated to Personal Assistance, requiring hands-on involvement in managing the CEO’s personal and professional affairs, including scheduling, household management, travel coordination, and financial administration. This is an around-the-clock responsibility, and the perfect candidate will be available for ad-hoc request 24/7. Beyond this, the role extends into managing company-wide policies, overseeing HR functions, maintaining office efficiency, executing high-level projects, and ensuring compliance across various domains. The scope of responsibilities is vast, covering everything from board-level support, legal and financial coordination, vendor and staff oversight, IT management, compliance enforcement, and executive decision-making assistance. This role is integral to the company’s operational success, requiring someone who can preempt challenges, drive efficiency, and ensure that both business and personal matters run flawlessly. Key Responsibilities Office Manager: • Work with the relevant team on all the office maintenance, management, and efficient running. This will include ordering regular supplies such as water, drinks and food and ensuring the office stationery as well as other items are in stock. As well as any office administration and management that needs to be done., • Meet and greet all visitors, extend hospitality, and make them comfortable, • Ensure the office and meeting room is always ready and presentable, • Answer the office phone within three rings, • Maintain a filing system on the One Drive Server for all items/areas of work., • Look after the management of the phone system and deal with the Communications Provider., • Take responsibility for all IT office related issues., • Ensure a clear desk office policy for all staff, • Manage incoming and outgoing mail with date stamping and scanning into the OneDrive system, • Ensure weekly reports are received and distributed to the board at the required and set times. This involves creating spreadsheets, extracting reports from Asana and chasing up task holders, • Ensure office policies are always adhered to, • Oversea the health, safety and compliance policies of the company and ensure health and safety is always adhered to, • Book in all maintenance and ensure fire safety and plans are up to date., • Solely responsible for the scheduling of all maintenance Executive Assistant: • Management of directors’ diaries., • Help other members of the board with ad hoc admin tasks and appointments scheduling., • Managing all vehicle insurance (MOTs / insurance / services / road tax etc.), • Take accurate and well-presented minutes in various meetings, • Attend all senior meetings and Board meetings, • Preparing agendas, meeting minutes, and follow-up action points, • Coordinating internal and external communications, • Managing confidential documents and data handling, • Handling expense reports, invoices, and budget tracking Personal Assistant: • Managing calendars, scheduling appointments, and setting reminders for Deepak and his family, • Organizing events, and personal engagements, • Manage and lodge all insurance claims, • Manage and execute all refunds and returns, • Arranging car servicing, insurance renewals, and registrations., • Booking travel, accommodations, and itineraries., • Must check in all travelling guests and provide specific parameters for their travel needs, • Managing travel visas, passports, and documentation, • Being available after work and on weekends for any ad hoc tasks., • Managing household staff, vendors, and maintenance schedules daily, • Keep an updated list of tasks on Asana for The Broadwalk and follow up daily, • Producing a weekly report for the tracking of all household staff including summarizing the Household tutors' findings and extrapolating this to future childhood development, • Always be researching potential holidays for specified dates and booking restaurants,, • Assist Director with any administrative tasks, • Purchase any online shopping items requested by Directors for household., • Always be researching potential activities for CEO's daughter, • Managing subscriptions, memberships, and renewals, • Liaising with legal, financial, and professional service providers Project Management: • Circulate meeting notes, action points, and take ownership of following up on such points., • Be the manager of Project managing software Asana., • Ensure all Actionable tasks are input into the system, described, and assigned to specific members of the team, • Associate tasks with dates and ensure such tasks are delivered by the task holder within the timeline., • Monitoring project progress and ensuring deadlines are met, • Follow up with team members when their task due dates are immanent, • Regular status meetings and updates, • Maintaining detailed documentation and records Human resources: • Set up HR practices and systems and then maintain these systems going forward. This includes all forms that need to be completed on a regular basis, all legal requirements to be done for leavers and starters as well as monthly and quarterly requirements for HR such as the completion of KPIs and other relevant HR information., • Managing the holiday and out of office system for the entire group and this will include holiday requests and ensure the right managers approve them. The system will need to be set up in such a way that team members can only apply for holiday according to the rules, such as any dependencies within the system e.g., two senior managers cannot be away at the same time etc., • All fresh staff onboarding and exiting, • Set up Contracts for fresh staff, • Manage and maintain the overseas sponsorship license processes., • Maintain Connect Teams and all associate software. Use it as a team management tool for updates and rewards for the team., • Monthly HR report to be circulated, • Daily attendance tracker to be upheld and circulated Personal Profile We are looking for someone with the following qualifications and traits: Experience: • Proven experience as an Office Manager supporting senior management., • Background in property development or construction is advantageous. Skills: • Strong organizational skills with the ability to multitask and prioritize effectively., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)., • Familiarity with virtual meeting tools (e.g., MS Teams, Zoom). Attributes: • Professional, flexible, and calm under pressure., • High level of integrity, confidentiality, and attention to detail., • A team player with a proactive and solutions-oriented approach., • Other notes: Why Join Kings Oak Capital? We are an equal opportunities employer, committed to creating an inclusive workplace. At Kings Oak Capital, we hire based on skills and experience, ensuring all applicants are treated equally. If you are an organized, professional individual looking for a role where you can make a real impact, we would love to hear from you! Benefits and perks: • Competitive Salary: Up to £35,000 pa (depending on experience), • Company Pension, • Performance-Based Bonus, • On Site parking, • Opportunity to be part of a growing company's success

Resident Liaison Officer – Social Housing Refurbishment\nEaling, West London\n\nA leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing.\n\nThe company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects.\n\nThe Role\n\nAs Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction.\n\nKey responsibilities include:\n\n * \n\n Acting as the main point of contact for residents throughout the refurbishment works\n\n * \n\n Carrying out resident consultations and pre-start meetings\n\n * \n\n Keeping tenants informed about programme timelines, access requirements and progress of works\n\n * \n\n Managing queries, concerns and complaints in a professional and proactive manner\n\n * \n\n Coordinating access to properties with the site team\n\n * \n\n Maintaining clear communication and accurate records to ensure a positive resident experience\n\nThe Works\n\nThe programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include:\n\n * \n\n External wall insulation (EWI)\n\n * \n\n Window replacements\n\n * \n\n Roofing works\n\n * \n\n External repairs and energy efficiency upgrades\n\nRequirements\n\n * \n\n Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works\n\n * \n\n Strong interpersonal and communication skills\n\n * \n\n Ability to build trust with residents and work closely with site teams\n\n * \n\n Organised with good administrative skills\n\n * \n\n Full UK driving licence and own vehicle required\n\nPackage\n\n * \n\n Generous salary\n\n * \n\n Car allowance and fuel card\n\n * \n\n Long-term secured work on a major framework\n\n * \n\n Opportunity to join a stable and growing contractor with an excellent reputation\n\nThis is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London.\n\nIf you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Role: Finance Officer\n\nBased: Hammersmith Head Office – HYBRID 2 days from home\n\nRate: £14.75ph PAYE or £19ph umb\n\nStart Date: ASAP\n\nDuration: 1 month \n\nHours: 35 hours 9am – 5pm Monday to Friday\n\nOur client, a specialist charity, is recruiting for a Finance Officer. Responsible for maintaining all the transaction processing and reporting to the point of trial balance, utilising QuickBooks and reporting to the Head of Finance. This includes accounts payable, accounts receivable, payroll, and banking.\n\n Synopsis of duties:\n\nAccurately record all financial transactions and maintain financial records on QuickBooks\nComplete bank reconciliations, petty cash reconciliations, cash flow analysis, and reconciliation of Balance Sheet accounts on a monthly basis\nProcess invoices, staff expenses, and reimbursement claims, and record all payments, including payroll\nIssue invoices, produce debtors lists, and chase payments on a monthly basis in accordance with agreed procedures\nProcess funds/grants and donations received\nAssist in the preparation of accruals, prepayments, and other relevant journals to produce management accounts\nUndertake petty cash reconciliations and distribute funds as required\nAdhere to the organisation’s financial controls policy\nBe responsible for your own personal learning development and keep up to date on research, relevant legislation, policy, and practice, and other literature relevant to the role.\nParticipate in supervision, training, and meetings as required, and assist in the development of services in line with agreed development plansEssential Requirements\n\nA minimum of two years’ experience working in a busy accounts department, with good organisational and administrative skills. \nYou will have strong experience in using QuickBooks accounting software, Excel, and be highly numerate\nAvailable immediatelySupporting Futures Consulting acts as both an employer and an agency

Role Overview\nWe are seeking an experienced and highly organised Business Support Officer to support the delivery of a large General Build contract for Islington Council, with potential involvement in similar contracts in the future.\nThe successful candidate will play a key role in coordinating repairs, planning and scheduling works for trade operatives, and ensuring the smooth day to day running of contract support functions.\nKey Responsibilities\n * Plan, schedule, and coordinate repairs and maintenance jobs for trade operatives\n * Allocate work efficiently to ensure productivity targets and deadlines are met\n * Monitor job progress and update systems accordingly\n * Act as a central point of contact for operatives, supervisors, and internal teams\n * Liaise with clients, including local authority representatives, where required\n * Ensure all works are logged, tracked, and completed in line with service level agreements\n * Maintain accurate records and ensure data integrity across systems\n * Support the wider contract team with administrative and operational tasks\n * Assist in resolving scheduling conflicts and responding to urgent or emergency repairs\nKey Requirements\n * Previous experience in a Business Support, Scheduling, or Coordination role\n * Strong background in social housing and/or facilities management (FM) contracts\n * Proven experience in repairs planning and scheduling for trade operatives\n * Good understanding of responsive maintenance and property services\n * Experience working on local authority contracts is highly desirable\nSkills and Competencies\n * Proficient in IT systems and Microsoft Office packages\n * Working knowledge of housing management systems, particularly Oneserve, is highly desirable\n * Strong organisational and time management skills\n * Ability to work in a fast-paced environment and manage multiple tasks\n * Excellent communication skills, both written and verbal\n * Problem-solving mindset with the ability to prioritise effectively\n * High level of accuracy and attention to detail\nAdditional Information\n * This is a fully office-based role\n * The position supports a key contract and requires reliability and flexibility\n * Opportunity to support additional contracts as the business grows\nWhat We Offer\n * A supportive and collaborative working environment\n * Opportunities for development and progression\n * The chance to work on high-profile local authority contracts

Job Title: Business Support Officer (Repairs Coordinator / Scheduler)\nLocation: Hillingdon (Office-Based)\nWorking Hours: Monday to Friday, 8:00am–4:00pm or 8:30am–4:30pm\n\nAbout the Company\n\nWe are working with a well-established main contractor specialising in refurbishment projects across multiple sectors. With over 30 years of industry experience, the company has built a strong reputation for delivering high-quality projects and exceptional client satisfaction.\n\nTheir diverse portfolio includes: Social housing maintenance, Office refurbishment, Building development, Hospital and school refurbishments, High-end residential developments\n\nRole Overview\n\nWe are seeking an experienced and highly organised Business Support Officer (Repairs Coordinator/Scheduler) to support the delivery of a major social housing maintenance contract for a local authority, with opportunities to contribute to additional contracts as the business expands.\n\nThis is a key role focused on coordinating repairs, scheduling works, and ensuring the smooth day-to-day operation of contract support functions.\n\nKey Responsibilities\n\n * Organise and schedule repair and maintenance tasks for trade operatives\n\n * Assign workloads effectively to maximise efficiency and meet service deadlines\n\n * Track the progress of jobs and ensure systems are updated in real time\n\n * Serve as the main point of contact for operatives, supervisors, and internal departments\n\n * Communicate with clients, including local authority stakeholders, as required\n\n * Ensure all activities are accurately recorded and completed in line with agreed service levels\n\n * Maintain up-to-date and accurate data across internal systems\n\n * Provide administrative and operational support to the wider contract team\n\n * Manage scheduling challenges and prioritise urgent or emergency repair requests\n\nKey Requirements\n\n * Experience in a coordination, scheduling, or business support role\n\n * Background within social housing, property services, or facilities management\n\n * Demonstrable experience in planning and scheduling repairs\n\n * Solid understanding of responsive maintenance environments\n\n * Experience working with local authority contracts is advantageous\n\nSkills & Competencies\n\n * Confident user of Microsoft Office and general IT systems\n\n * Familiarity with housing management systems (Oneserve experience is a strong advantage)\n\n * Excellent organisational skills with the ability to manage competing priorities\n\n * Comfortable working in a fast-paced, reactive environment\n\n * Strong written and verbal communication skills\n\n * Proactive problem\n\nWhat’s on Offer\n\n * \n\n Supportive and collaborative working environment\n\n * \n\n Opportunities for career development and progression\n\n * \n\n Exposure to high-profile local authority contracts\n\n * \n\n Stability within a growing and reputable organisation\n\nAdditional Information\n\n * \n\n Fully office-based role in Uxbridge (no remote working)\n\n * \n\n Requires reliability, flexibility, and a proactive approach\n\n * \n\n Opportunity to support additional contracts as the business grows\n\nApply now to join a forward-thinking contractor delivering impactful refurbishment projects across the UK

The Role and the Department The Computing and Information Services (CIS) has an annual operational budget in excess of £12m, multi-million pound programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Operations; Information Systems, and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who work well in teams. The department works in a hybrid capacity depending on the job role and individual personal requirements. This role will support the delivery of audiovisual (AV) installations across the university working collaboratively with CIS teams, internal university teams and with external partners. Many schemes are initiated through Estates and Facilities projects and programmes, the annual Teaching & Learning Space refresh or ad-hock department/user requests. The successful candidate will be the named AV lead for specific allocated projects, upgrades & maintenance where you will be expected to coordinate the requirements gathering, design, planning, installation, configuration, commissioning and handover of AV infrastructure and associated services. A focus on attention to detail to produce high quality documentation to support clear project briefs, commissioning, handover and transition into service, is essential. Input into the AV Team documentation, policies, procedures and close working with the AV Team, who deliver the AV Service, is also essential. The post holder will be competent in AV systems and services with experience and knowledge of a variety of hardware and software, coupled with skills in project management, vendor engagement and stakeholder relations. The base location for this role is the AV offices on the Lower Mountjoy site with opportunities for working from home through a hybrid working patten. Further information about the role and the responsibilities is at the bottom of this job description.

A healthcare membership organization in Harrow is seeking a GP Support Officer to assist GPs and their practice teams with various administrative tasks.

A leading NHS trust in the United Kingdom seeks an experienced Administrative Officer to support the Division of Surgery. The role involves ensuring smooth operation through effective office management, scheduling meetings, and providing a comprehensive administrative service. Ideal candidates shoul

A leading UK university is seeking a proactive Academic Placement and Partnerships Finance Officer to support financial administration of student placements. This role ensures effective operation of placement-related financial processes and requires experience in an administrative or finance role.

Student Services Officer - Secondary School - Brent - September 2026 Start - Full-Time Are you organised, proactive, and passionate about supporting students and staff in a school environment? Do you want a key role in ensuring smooth day-to-day operations within a secondary school? Tradewind Recruitment is working with a well-regarded secondary school in Brent seeking a Student Services Officer with First Aid qualifications to join their team from September 2026 on a full-time, long-term basis. This is an excellent opportunity to work at the heart of the school, supporting both students and staff and helping to create a safe, welcoming, and efficiently run environment. Student Services Officer - Role Overview As a Student Services Officer, you will play a pivotal role in the daily running of the school, ensuring that students, staff, and visitors are supported effectively. Your responsibilities will include: Acting as the first point of contact for students, parents, and staff Managing attendance records and monitoring student punctuality Supporting safeguarding and pastoral processes, including liaising with relevant staff Maintaining accurate student records and filing systems Assisting with administrative tasks such as scheduling appointments and processing communications Supporting student welfare and helping students access appropriate support services Coordinating reception duties and providing a welcoming environment for visitors Providing first aid when required - must be First Aid certified Working closely with pastoral and administrative teams to ensure smooth school operations Requirements Current First Aid qualification is essential Previous experience in an administrative or student support role (desirable but not essential) Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to work independently and as part of a team Professional and approachable manner Ability to handle confidential information with discretion Enhanced DBS on the Update Service (or willingness to apply) What's on Offer A supportive and well-resourced secondary school in Brent Full-time role: Monday to Friday, term-time only Opportunity to work at the heart of school operations Ongoing training and professional development Potential for a long-term or permanent position How to Apply If you are organised, proactive, and First Aid certified, and want to support students and staff in a secondary school setting from September 2026, we would love to hear from you. For more information, please contact Elizabeth Topley by emailing or calling (phone number removed) (option 3)

Triage Officer - Private Sector Housing West London 6-Month Contract Rate: £34-£40 per hour Overview: We are currently recruiting for a Triage Officer to join a busy private sector housing team in West London. This is a fast-paced triage position focused on supporting housing enforcement services through effective case handling and prioritisation. Key Responsibilities: Carry out triage of incoming cases within the private sector housing service Assess and prioritise a high volume of complaints and enquiries Provide administrative support to enforcement officers Allocate cases based on urgency and risk Maintain accurate records and case management systemsRequirements: Experience within private sector housing or a similar environment Strong organisational and time management skills Ability to handle high volumes of work in a triage setting Excellent attention to detail HHSRS knowledge desirable but not essentialWhat's on Offer: Competitive hourly rate Opportunity to gain experience within private sector housing Supportive team environment and career developmentHow to Apply: Send your CV to (url removed) or call (phone number removed) for more information. Referral Bonus: Know someone suitable? Receive a £100 Amazon voucher for successful referrals

Arrears & Recoveries Officer Location: Finchley Road, North West London Salary: Market-related, dependent on experience Job Type: Permanent | Full-Time Start Date: ASAP Overview We are working with a well-established financial services business based on Finchley Road, London, who are seeking an experienced Credit Controller to join their Financial Operations team. This is a hands-on role focused on proactive debt recovery, arrears management, and loan restructuring, working closely with internal stakeholders and external solicitors to mitigate risk and reduce arrears prior to litigation. Reporting into the Head of Monitoring, Credit Control and Financial Operations, you will play a key role in managing complex accounts and supporting the wider financial operations function. Key Responsibilities Proactively contact early-arrears clients by telephone to manage the collection of outstanding debts Negotiate payment plans and revised payment terms with clients Correspond with debtors via phone and email to resolve queries and issues prior to litigation Recall direct debit payments using a third-party platform (GoCardless) Prepare accurate statements of account for internal use and for referral to solicitors Prepare and submit proof of debt documentation Assist with loan restructures, including documentation gathering and completion checks Update customer records when bank details or personal information changes Liaise with legal counsel and instruct solicitors to commence recovery action where required Review and assess personal equity using Land Registry and credit reference agencies Gather documentation for forbearance and restructuring requests Ensure all documents are correctly executed prior to completion of restructures or forbearance Reconcile loan accounts and prepare detailed loan statements (Excel-based) with high accuracy Use tools such as Experian, TransUnion, Creditsafe, Land Registry and Zoopla to assess net worth and trace assets Prepare files for English, Scottish and Northern Irish solicitors for Letters Before Action Provide administrative support to the Head of Financial Operations and external solicitors Undertake ad hoc duties as required The Ideal Candidate Proven experience in credit control or debt recovery, including negotiating payment plans Strong telephone and written communication skills, confident liaising with solicitors and clients High level of accuracy and attention to detail Good working knowledge of Excel for reconciliations and statement preparation Familiarity with credit and property search tools (Experian, Creditsafe, Land Registry, etc.) Understanding of loan restructuring and forbearance processes Highly organised, with the ability to manage multiple cases and deadlinesBenefits Permanent, full-time position 25 days annual leave Office-based role in a highly accessible Finchley Road location Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground) Comprehensive benefits package Dynamic and collaborative working environment ” section to improve response rates

A fantastic opportunity has emerged for a homelessness review officer to join the housing options department at one of Adecco's most improved local government clients for the next 2-3 months (with every possibility of an extension should you perform well). Our client is based near to Heathrow Airport in West London but this role is predominantly working from home. You will be working 37 hours each week (Monday to Friday) and undertaking many of the duties of the current Housing Performance Manager role but concentrating on reviews, complaints, FOIs etc. Key elements of the role include: • Undertaking complex enquiries to inform the decision making process and to carry out statutory and non-statutory reviews under current legislation particularly S202 of the Housing Act 1996 Part VI & Part VII, as amended, taking into account relevant case law and the Homelessness Codes of Guidance. * Responding to threats of judicial review with expediency, preparing counter responses to legal arguments brought under the Rules of Administrative Justice Act. * Authorising or refusing continuing discretionary temporary accommodation pending review or appeal, making such decisions in line with the prevailing legislation and case law. * Instructing the Council's Legal Department and/or legal contractor in the conduct of litigation. * Attending court hearings to represent the Council and to provide assistance to counsel as necessary on behalf of the local authority e.g. on the interpretation of the council and company procedures and policies as well as detailed information on the matter under litigation. * Providing guidance to homeless officers on the suitability of accommodation allocated by the Authority including offers made under Part VI and Part VII of the Housing Act 1996 (as amended). * Assessing and managing the risks associated with litigation on the basis of the strength of the presenting case, making recommendation to the team manager or head of service regarding possible risks of Judicial Review. * Maintaining and applying a detailed knowledge of legislation, statutory guidance and case law and to apply this knowledge in the duties of the post. * Preparing and presenting detailed reports to senior managers within the service on the outcome of court hearings and its implications to the local authority. Significant experience and knowledge of court processes relating to judicial review is key for this role. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' notice maximum) need apply for this role, as our client is keen to hire as soon as possible to this post

Job Title: Halls & Hospitality Officer Location: Twickenham, TW1 3EB (fully office based) Hourly rate £17.50 PAYE / £22.74 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role Are you an organised, customer‑focused professional with a passion for delivering exceptional events and hospitality services? Richmond and Wandsworth Councils are looking for a Halls & Hospitality Officer to join our dynamic Facilities Management Operations team. In this varied and fast‑paced role, you will be responsible for planning, coordinating and delivering events across our public hall portfolio-ensuring every customer receives a seamless and memorable experience. You'll be the key point of contact for internal and external clients, guiding them from enquiry through to event delivery, while ensuring high standards, legal compliance and best value for the Councils. What You'll Be Doing ✅ Managing venue hire and supporting customers through the full event cycle ✅ Handling enquiries by phone, email and face‑to‑face, negotiating bookings and tariffs ✅ Coordinating event logistics including AV support, security, catering and suppliers ✅ Overseeing events on the day-set‑ups, customer liaison and contractor coordination ✅ Processing bookings, payments, deposits and financial administration ✅ Supporting ceremonies related to marriage and civil partnerships, ensuring legal compliance ✅ Contributing to marketing initiatives to raise the profile of our venues ✅ Maintaining accurate financial records and reporting for forecasting and business planning ✅ Supporting the wider FM Operations team with a "Right First Time" approach ✅ Ensuring safe, inclusive and high‑quality service delivery across both boroughs About You We're looking for someone who: Has strong customer service skills and a professional, friendly approach Thrives in a reactive, fast‑paced operational environment Is confident managing events and coordinating multiple stakeholders Has excellent organisation and communication skills Can work flexibly-including occasional out‑of‑hours support Is comfortable handling financial processes and administrative systems Supports equality, diversity and inclusion in all aspects of their workExperience within events, facilities management, hospitality, or public venue operations is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Business Support Officer Salary: Up to £37,000 Location: UB8, Uxbridge Hours: Monday–Friday (8:00am–4:00pm or 8:30am–4:30pm) Join a Growing Team on a High-Profile Contract Looking for a role where you can make a real impact and grow your career? We’re hiring a Business Support Officer to join a busy and supportive team delivering a major General Build contract with Islington Council. This is a fantastic opportunity to step into a fast-paced environment where your organisation and coordination skills will be highly valued—and where no two days are the same. This is a fast-paced role where you’ll coordinate repairs, schedule works, and support the smooth running of daily operations. Key Responsibilities • Plan, schedule, and coordinate repairs and maintenance jobs for trade operatives, • Allocate work efficiently to ensure productivity targets and deadlines are met, • Monitor job progress and update systems accordingly, • Act as a central point of contact for operatives, supervisors, and internal teams, • Liaise with clients, including local authority representatives, where required, • Ensure all works are logged, tracked, and completed in line with service level agreements, • Maintain accurate records and ensure data integrity across systems, • Support the wider contract team with administrative and operational tasks, • Assist in resolving scheduling conflicts and responding to urgent or emergency repairs Key Requirements • Previous experience in a Business Support, Scheduling, or Coordination role, • Strong background in social housing and/or facilities management (FM) contracts, • Proven experience in repairs planning and scheduling for trade operatives, • Good understanding of responsive maintenance and property services, • Experience working on local authority contracts is highly desirable Skills and Competencies • Proficient in IT systems and Microsoft Office packages, • Working knowledge of housing management systems, particularly Oneserve, is highly desirable, • Strong organisational and time management skills, • Ability to work in a fast-paced environment and manage multiple tasks, • Excellent communication skills, both written and verbal, • Problem-solving mindset with the ability to prioritise effectively, • High level of accuracy and attention to detail Additional Information • This is a fully office-based role, • The position supports a key contract and requires reliability and flexibility, • Opportunity to support additional contracts as the business grows What We Offer • A supportive and collaborative working environment, • Opportunities for development and progression, • The chance to work on high-profile local authority contracts If you’re organised, driven, and ready to take the next step in your career, we’d love to hear from you

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Resident Liaison Officer (RLO) Project: SHDF – Social Housing Decarbonisation Fund Location: London Borough of Ealing Salary: Up to £32,000 + £4,800 Car Allowance Contract: 3-Year Framework Requirement: Must have own vehicle and full UK driving licence About the Role We are seeking an experienced and resident-focused Resident Liaison Officer (RLO) to support the delivery of Social Housing Decarbonisation Fund (SHDF) works across the London Borough of Ealing. This is an exciting opportunity to play a key role in delivering energy efficiency and retrofit improvements to occupied social housing properties as part of a long-term 3-year framework. Works may include insulation, window and door replacements, ventilation upgrades, heating system improvements, and other energy-saving measures. As the main point of contact for residents, you will ensure projects run smoothly by building trust, managing expectations, and maintaining excellent communication throughout the lifecycle of the works. Key Responsibilities • Act as the primary liaison between residents, site teams, and the client, • Arrange and attend resident consultation meetings and property access appointments, • Clearly explain the scope of works, timelines, and any disruption expected, • Manage resident concerns, complaints, and vulnerable tenant needs with sensitivity, • Conduct pre-start visits and satisfaction surveys, • Maintain accurate records of all communications and resident interactions, • Support site teams in ensuring access is achieved to programme, • Work closely with project managers and supervisors to ensure smooth delivery What We’re Looking For • Proven experience as a Resident Liaison Officer within social housing, refurbishment, retrofit, or planned works, • Experience working on SHDF, ECO, or other decarbonisation/energy efficiency schemes (desirable), • Strong communication and conflict resolution skills, • Ability to work independently across multiple sites, • Highly organised with good administrative skills, • Empathetic and professional approach when dealing with residents, • Full UK driving licence, • Must own a vehicle (essential for travelling across the borough) What’s on Offer • Salary up to £32,000 (dependent on experience), • £4,800 annual car allowance, • Long-term 3-year framework stability, • Opportunity to work on a high-profile decarbonisation programme, • Supportive team environment with career progression potential

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