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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Implementation Consultant (Payroll) Competitive + Bonus Permanent full time Remote, UK Are you an expert in tronc schemes, service charge distribution, and payroll compliance? Do you enjoy combining consultancy, data analysis, and client-facing project delivery? IRIS Software Group is seeking an experienced Implementation Consultant to lead the delivery of our Troncmaster platform to hospitality clients across the UK. About IRIS IRIS Software Group is one of the UK’s largest privately held software companies. We provide mission-critical software to over 120,000 customers across finance, HR, payroll, education and accountancy sectors. Around 20% of the UK workforce is paid through IRIS payroll solutions. Our purpose is simple: to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. The Role You will lead end-to-end implementations of our tronc and service charge distribution platform, working closely with hospitality clients to design compliant, tax-efficient and operationally effective tronc frameworks. This role blends: • Consultancy, • Payroll compliance expertise, • Data analysis, • Project management Client Implementation • Lead discovery workshops and requirements gathering, • Design compliant tronc schemes aligned to HMRC guidance, • Configure distribution models, logic and reporting, • Manage payroll integrations and data migration, • Provide expert advice on tronc governance and service charge legislation, • Interpret complex payroll and rota data, • Manage multiple concurrent implementation projects, • Track milestones and manage risks, • Deliver client training sessions, • Create documentation and SOPs You will bring: • Strong knowledge of tronc models and UK tax legislation, • Experience implementing payroll or workforce systems, • Advanced Excel and analytical capability, • Consultancy or SaaS project delivery experience, • Hospitality payroll experience, • HMRC employment tax knowledge relating to service charge, • Deliver impactful solutions to leading hospitality brands, • Be part of a trusted, growing UK software leader Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Permanent full time Build software used by thousands. Influence technical direction. Mentor others. Our client is one of the UK’s largest privately held software companies and a major European provider of payroll and HR solutions. They’re now looking for a Senior Software Engineer to join their Dataplan team. This is a hands on senior role combining deep technical contribution with delivery ownership and mentoring responsibility. You’ll help shape and scale a cloud-based payroll and HR platform serving thousands of customers. The Role You’ll spend the majority of your time writing high quality code while also: • Driving end-to-end feature delivery, • Partnering with Product on roadmap and prioritisation, • Mentoring and supporting junior engineers, • Leading best practice adoption (testing, CI/CD, observability), • Contributing to architectural decisions, • Managing technical debt and platform health Core: • PHP (Laravel), • ReactJS, • JavaScript, • Relational databases, • Kubernetes, • Docker, • React Native, • MariaDB, • Jenkins, • 5+ years’ experience in software engineering, • Strong experience building and shipping scalable web applications, • Comfortable in Agile environments with sprint-based delivery, • Strong knowledge of CI/CD and DevOps principles, • Experience supporting production systems What You’ll Get • Opportunity to influence technical direction, • Exposure to enterprise scale systems Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Software Business Analyst - Leading Data Centre Provider Location: Flexible, travel to multiple sites required. Salary: Paying between £60,000 - £70,000, depending on experience. A major data centre provider is seeking a Software Business Analyst to support a critical phase of its technology transformation. This is a key opportunity for an analytical, detail-driven professional who can bridge business needs with technical delivery, ensuring that software solutions are aligned with organisational goals and built on robust, well-defined requirements. The role sits at the heart of a significant software development programme and the implementation of new off-the-shelf platforms. It also plays an important part in maturing business processes and behaviours across the organisation, helping to drive improved functionality, efficiency, and performance. The Software Business Analyst will work closely with stakeholders across the business to understand operational needs, translate them into clear technical specifications, and support the successful delivery of software solutions. This includes shaping requirements, supporting process improvement, and ensuring that new systems and enhancements deliver measurable value. You will be involved throughout the full lifecycle, from discovery and analysis through to testing support, implementation, and continuous improvement. Key Responsibilities: • Engage with stakeholders to gather, analyse, and document business requirements for both bespoke software development and off-the-shelf system implementations., • Translate business needs into clear, structured technical specifications for development and engineering teams., • Ensure requirements are aligned with programme objectives, architectural standards, and wider business strategy., • Map, review, and refine business processes to support improved functionality, efficiency, and organisational maturity., • Support solution design discussions, ensuring proposed approaches meet business expectations and operational realities., • Collaborate with project managers, developers, testers, and operational teams to ensure smooth delivery and adoption of new systems., • Contribute to user acceptance testing, training materials, and change management activities., • Experience as a Business Analyst within a technology-driven environment, ideally involving software development or system implementation., • Strong ability to translate complex business needs into structured technical requirements., • Familiarity with process mapping, workflow design, and business process improvement., • Comfortable working with cross-functional teams in a fast-paced, evolving environment., • Excellent communication skills, with the confidence to engage stakeholders at all levels., • A structured, analytical mindset with strong attention to detail. Paying up to £70,000, depending on experience.

Senior Ai Operations Analyst Remote (located near Slough or Glasgow for periodical office visits) Competitive + Bonus + Benefits Permanent full time We’re hiring a Senior Manager, AI Operations to lead the end-to-end delivery of GenAI initiatives across IRIS International. This is a hands-on role for someone who wants full ownership of how AI is identified, designed, implemented, and optimised within our teams. The role centres on improving efficiency, accuracy, and productivity through practical AI solutions. You will scope opportunities, build and deploy tools yourself, monitor their performance, and ensure they deliver measurable impact. You’ll work closely with teams across IRIS International, but you will be the primary driver of the AI process from start to finish. Why This Role Matters You will be responsible for identifying where GenAI can make a difference, building the solutions that support those improvements, and evaluating the outcomes. The work you do will have a direct influence on our productivity and day-to-day operations, including how teams work, how knowledge is used, and how processes evolve. This is a role where your technical decisions will shape how AI functions across our international operations. What You’ll Be Doing • Analyse operational processes to identify where GenAI can improve efficiency or accuracy, • Scope, design, and build GenAI-driven solutions end-to-end, • Implement AI tools into existing workflows and ensure smooth adoption, • Monitor performance and assess the impact of solutions once deployed, • Refine and optimise tools based on real-world usage, • Maintain documentation and develop standard operating procedures, • Ensure all AI processes meet best-practice standards, • Design and deliver training to upskill colleagues on AI tools, • Support teams through workflow changes driven by GenAI adoption, • Collaborate with content teams to improve the knowledge base that powers GenAI accuracy, • Facilitate cross-team knowledge sharing to encourage consistency and innovation Why This Role Is a Strong Opportunity • Significant ownership across the full AI lifecycle, • Freedom to experiment, design, and implement solutions, • Ability to define standards and shape early-stage AI foundations, • Exposure to senior stakeholders and cross-functional teams, • Opportunities to develop technical, operational, and leadership capability, • Direct impact on productivity, workflows, and long-term operational strategy What We’re Looking For • Technical background in computer science, DevOps, or similar, • Experience designing and implementing AI or automation solutions, • Strong AWS experience (essential), • Excellent problem-solving capabilities and a creative approach to solution-building, • Confidence in experimenting, testing, and iterating on new ideas, • Strong communication skills, with the ability to work across different communication styles, • Comfortable working independently with full end-to-end ownership, • Ability to combine technical thinking with practical operational understanding Our Application Process • Initial Recruiter Conversation, • A first discussion to talk through your experience, the role, and whether it feels like the right fit., • First-Stage Interview With the Hiring Manager, • This will include a short technical assessment, sent to you in advance., • Final Interview With the Hiring Manager and Senior Director, • A deeper conversation exploring your approach, capability, and how you would operate in the role. Please note: occasionally we will close applications early due to high volume

About the Role This is an exciting alternative career path for Registered General Nurses and Paramedics with three or more years post qualification experience who want something different from the usual clinical setting. Join Mountain Healthcare, one of the UK's leading providers of forensic healthcare and sexual assault referral services. We work in partnership with the police, NHS and other agencies to deliver exceptional care to some of the most vulnerable people in our communities. Our teams are known for their professionalism, compassion and commitment to our core values of Being Kind and Doing the Right Thing. As a Forensic Custody Healthcare Professional you will • Provide high quality care to detainees in police custody, • Manage a variety of health needs from drug and alcohol dependency to acute medical episodes, • Be trained to collect forensic samples that support police investigations Experience in forensics is not required as full accredited training is provided. We offer a range of flexible working arrangements to help you achieve a positive work life balance while building a rewarding and impactful career in an organisation that values and supports its people. This is for Full-Time and Part-Time positions available. The 4-on-4-off rota pattern will give you the ability to plan your personal life months in advance. The shift pattern comprises of two day shifts, two night shifts, then 4 days off for Full Time and 2-on-6-off pattern for part time. Job Opportunity Key responsibilities • Carry out comprehensive clinical assessments to determine fitness for detention or interview, • Manage medical emergencies, treat injuries and provide health advice, • Collect and preserve forensic samples in line with legal and professional standards, • Liaise with police officers, NHS services, mental health teams and other agencies, • Maintain accurate clinical and evidential records, • Attend court when required to give impartial professional evidence, • Undertake accredited forensic training and continuous professional development Why Join Us • Flexible working arrangements to support work life balance, • Full time and part time positions available, • Accredited forensic training provided, • Supportive values driven team culture, • Registered General Nurse (RGN) or Paramedic with current NMC or HCPC registration, • Minimum three years post qualification experience, • Full UK driving licence with less than 6 points, • Right to work in the UK and have lived in the UK for a minimum of three years prior to application, • Enhanced DBS clearance, • Strong communication and decision making skills Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances. Benefits • Enhanced sickness pay scheme, • Enhanced Maternity Pay after 1 year's service, • Enhanced Neonatal/Adoption Pay after 1 year's service, • Well-being programme, • Advanced rota planning for better work-life balance, • 6 weeks annual leave, • Pension Scheme, • Life Assurance, • Apprenticeships, • Employee Assistant Programme, • Long Service/Team of the Month Awards, • A range of accredited and CPD training courses and masterclasses, • Funding for higher education courses after one years' service, • £3000 estimated average overtime pay, • Contribution to relocation expenses should they wish to move T&C's apply, • £1500 pro rata sign-on bonus, • £500 referral bonus, • £120 NMC registration fees per year, • £98.12 HCPC registration Fees per year

Technical Business Data Analyst - Pharma Background Contract Length: 6 Months Initially (Extension Possible)Location: Hybrid Working (3 Days a Week Onsite - Maidenhead)IR35 Status: Inside IR35 (Umbrella / PAYE) Are you a detail-oriented Business Analyst with strong SQL skills and a passion for data-driven solutions? We're looking for a Technical Business Data Analyst to join our client's commercial data team, helping to shape scalable data products and drive strategic insights across the enterprise. About the Role You'll act as the key interface between business stakeholders and technical teams, gathering and translating requirements into robust data solutions. Your SQL expertise will be essential in validating data, building queries, and supporting analytics workflows. Key Responsibilities Requirements Gathering & Stakeholder Engagement • Lead workshops and interviews to capture detailed business and data requirements., • Translate business needs into clear, actionable technical specifications., • Write and optimise SQL queries to extract, manipulate, and validate data., • Support data profiling, cleansing, and quality assurance activities., • Work with Data Engineers to design scalable data pipelines and models., • Contribute to feasibility assessments and prototype development., • Maintain comprehensive documentation of requirements, data flows, and validation processes., • Champion data governance and stewardship best practices., • Promote data literacy across business units., • Guide stakeholders in framing analytical questions and interpreting results., • Support adoption of new data tools and processes.Technical Skills & Experience, • Strong SQL skills for querying, validation, and analysis., • Proven experience gathering and translating business requirements in data-focused environments., • Familiarity with data modelling, ETL processes, and pipeline design., • Experience with cloud platforms (AWS, Azure, GCP) and data warehousing tools., • Exposure to BI tools (Power BI, Tableau, Qlik)., • Understanding of version control (e.g., Git) and collaborative development workflows., • Experience or knowledge of Foundry (Palantir) is a plus.

We’re hiring. Softools works with global manufacturers to replace spreadsheets and manual processes with secure, scalable business applications. Many of our enterprise clients have already digitised key processes with us. Now we’re looking for someone to help us expand further inside those same organisations. This is not a cold new-business role. This is about: • Identifying new process digitisation opportunities, • Building relationships across new departments, • Turning successful use cases into wider platform adoption, • Driving structured, consultative expansion sales You’ll work alongside Customer Success, focusing purely on unlocking additional value within existing enterprise clients. What We’re Looking For ✔ 2–8 years in B2B SaaS / enterprise sales / account growth ✔ Strong consultative selling skills ✔ Ability to navigate multi-stakeholder organisations ✔ Commercial mindset and structured pipeline management ✔ Confident running discovery and value-based conversations Bonus if you understand manufacturing based environments (Quality, Operations, Supply Chain). Why This Role Is Exciting • Strong existing enterprise relationships are already in place, • Significant white space opportunity, • Clear path into strategic account leadership, • Competitive base + expansion-focused commission, • Be part of enterprise digital transformation at scale If you enjoy consultative selling and building deep strategic relationships rather than cold prospecting, we should talk. Send your CV and a short intro explaining why we should consider you for the role, to

Job Description Clinical Unit Manager 110 St Marks Road, Maidenhead, Berkshire, SL6 6DN. Carehome.co.uk rating: 9.6/ 10 Salary - £19.45-£25.18 per hour , depending on experience and capability. 48 hours per week. 6 hours will be supernumerary 8am-8pm , alternative weekends. Welcome bonus* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • Whether you’re taking charge of a unit or a floor, you’ll promote our resident’s independence, choice and dignity by ensuring that the team provide the highest standards of care at all times, • With the help of your team, you’ll assess each resident’s wellbeing – making sure their physical, emotional and social needs are met – always maintaining accurate records, • Delivering clinical guidance to your team, you’ll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • You’re passionate about caring for the elderly and have a flair for helping people maintain their independence, choice and dignity, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • Someone who’s ready to use their clinical experience to lead, motivate and mentor a team – who’s able to delegate effectively and promote excellent customer service and relationships., • A respectful and compassionate team player with the belief in giving your personal best. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 28 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. • Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions. Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases. At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits. Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law. To characterise the companies biotherapeutic recombinant T-cell receptor based and related molecules using a wide variety of protein characterisation and mass spectrometry methods. To contribute to the development of characterisation methods for the company's biopharmaceutical products, including peptide mapping (LC-MS/MS) and intact mass spectrometry analysis. KEY RESPONSIBILITIES • Supporting drug substance and drug product impurity characterisation and identification, • Performing protein sequence and post translational modification identification, including glycosylation analysis., • Supporting drug substance and drug product process development by performing characterisation of process intermediates, • Contribute to the Development of characterisation methods of ImmTAX and other products, including peptide mapping (LC-MS/MS) and intact mass analysis, • Designing and carrying out biochemical characterisation, chemical stability and comparability studies of biologics/drug products., • Contribute to writing study protocols and reports., • Independently testing and, increasingly, leading lines of investigation. Proposing new experiments based on emerging data and other related information. Providing support on technical aspects to others., • Priorities: establishing priorities for own work and team-based projects; making decisions on prioritisation based on the overall goals of the team, department and project, using direct evidence and personal experience as guidance., • Technical Knowledge: sharing knowledge with the wider team and, across departments representing the department. May also act as a mentor to other colleagues, sharing scientific knowledge. Providing analysis of new techniques and theories from outside the Company to advance the way the company works; sharing these with leaders across the department., • Laboratory records: ensuring that all records and information are up to date, on time and recorded to the correct standard. Supporting and encouraging others to achieve this., • Laboratory equipment: providing technical guidance to others within the team on how to use equipment most effectively., • Reporting: communicating and presenting research findings at meetings with colleagues, senior management and partners., • Adhere to safe working practices in laboratories according to Immunocore EHS policies. PERSON SPECIFICATION Experience & knowledge Essential • Experience in development of HPLC based peptide mapping methods and mass spectrometric characterisation of recombinant proteins or antibodies., • Experience of glycosylation analysis of recombinant proteins or antibodies., • Independently coordinated extensive testing of protein biomolecules., • Experienced in the characterisation of proteins expressed in both microbial and mammalian systems., • Understanding of expected post-translational modifications in biological systems., • Worked in a bench-based biopharmaceutical laboratory environment., • Experienced in assay development, • Familiar with biopharmaceutical stability study principles and interpretation thereof, • Worked and contributed actively in a diverse team environment, • Proposed and driven changes in working practices that have improved efficiency, supported teams through adoption and change, • Presented detailed scientific findings and papers to internal and external audiences Desirable • Experience of glycosylation analysis of recombinant proteins or antibodies, • Experience with late stage/commercial biopharmaceutical assay development and characterisation, • Familiar with the principles of Good Manufacturing Practise (GMP), • Presented at external conferences, • Led a small project team, formally or informally, through a change in practice including project management, • Understanding of analytical requirements to support materials for use in clinical trials Education & qualifications • Essential: BSc. Or MSc. in biochemistry, biotechnology or related discipline, • Desirable: PhD in related discipline

Applications are invited from experienced Childcare Panel Solicitors to join our Clients team of specialist Childcare Solicitors in London. Great benefits are on offer including flexible hybrid working, paid renewal of practising certificate, sick leave plus more. Requirements for the Childcare Panel Solicitor: • Representing children, Children’s Guardians, parents and local authorities in complex public law child protection cases and private family law matters., • Acting for parents and children involved with social services both pre proceedings and during proceedings. Our team assists with all matters, including, • applications for emergency protection orders, care orders, supervision orders, secure accommodation orders, special guardianship orders (including advice upon support plans),, • Adoption and applications under the Inherent Jurisdiction of the High Court. Benefits of this Childcare Panel Member Solicitor role:, • Salary £60,000 - £70,000, • 28 days of annual leave, • 10 days paid sick leave, • A hybrid working model of time in the office, balanced by remote working to help achieve a work-life balance and to help with family commitments, • Access to IT to enable remote and flexible working, • A warm, friendly and supportive environment, • Payment for renewal of Practising Certificate, • Law Society Children Panel Accreditation training and application fees paid, • Law Society Children Panel Re Accreditation application fees paid, • Access to training to meet your continuing professional development, • Electronic library, • Paid eye tests, • Automatic enrolment onto the Firm’s pension scheme, • Cycle to work scheme, • Fruit provided in all offices Many members of the team are members of the Law Society’s Children Panel. All our solicitors are supported by a team of skilled paralegals.For more information regarding this Childcare Panel Solicitor vacancy, don't hesitate to get in touch with Marcus Stevens quoting reference 37628.PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme that focuses on boosting manufacturing SME productivity, growth and efficiency. It was launched in 2019 in the North-West of England and has since been rolled out across another five regions in the UK. The London Made Smarter programme launched in April 2025 and will be delivered by L&P in the Small Business Directorate. Purpose of the role The Senior Technology Adoption Specialist (Senior TAS) will manage SME outreach and engagement to ensure strong participation in the programme. They will be responsible for delivering high‑quality industrial digital technology (IDT) support, guiding SMEs through their adoption journey, and ensuring all activities meet the programme’s standards of excellence. They will: • Work with the Head of Small Business Programmes along with the Senior Programme Manager on programme planning, technical delivery, monitoring, reporting and stakeholder engagement, and the continuous innovation and improvement for the programme., • Be an ambassador for the programme, to build visibility with SMEs and potential collaborators across London boroughs and manage the relationship with relevant SME and industry networks., • Achieve programme KPIs related to technical adoption activity. Reaching target number of Registrations, Digital Adoption Workshops and Roadmaps, and Intensive Support., • Supporting programme KPIs to engage SMEs on Courses, Grants and Internships., • Manage a personal portfolio of manufacturing and engineering SMEs. Provide strategic digital transformation advice and create bespoke IDT adoption roadmaps., • Line manage, supervise and coach a team of Technology Adoption Specialists, ensuring high-quality delivery, performance management, and professional development., • Work with the Senior Programme Manager to deliver the Alumni activity, including sourcing expert speakers and identifying SME case studies, • Supporting the Marketing and PR team to increase visibility and reputation of London & Partners and the programme, such as identifying SMEs case studies and engaging in press opportunities where relevant., • The Senior TAS will operate all across London and will work from the L&P main office as well as remotely, including site visits to the business’ premisses of the SMEs supported. Leadership and Line Management • Lead, manage, and coach a small team of Technology Adoption Specialists to achieve programme KPIs and quality standards. Ensuring they have the right support to carry out their role., • Line management of the team of Technology Adoption Specialists, conducting regular one-to-ones, performance reviews, and team meetings to ensure a collaborative and high-performing culture, and identify training and development opportunities, • Work with the Head of Small Business Programmes and Senior Programme Manager ensure adherence to programme delivery plan; meeting timelines, budget and outputs., • Review and quality-assure client outputs such as IDT Roadmaps to ensure consistency and compliance with programme standards., • Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training/development activities to improve your people management and technical skills. Client & Programme Delivery • Manage a portfolio of SME manufacturing and engineering businesses, conducting diagnostics and designing bespoke IDT Transformation Roadmaps., • Be focussed on supporting your team to provide a quality and seamless customer service for SMEs., • Provide expert advice on adopting relevant digital technologies, drawing on experience in areas such as automation, AI, systems integration, or additive manufacturing., • Support businesses in applying for grant funding and internship applications; preparing investment documentation, and presenting to funding panels., • Facilitate workshops, training, and site visits to foster engagement and knowledge sharing., • Supporting the delivery of Alumni events. Identifying key themes to support SME needs, and speakers. Stakeholder Engagement & Networking • Represent London & Partners and Made Smarter London at industry events, conferences, and policy roundtables to promote the programme., • Build strong relationships with local manufacturing networks, innovation centres, academic institutions and experts across Digital Transformation, who we may collaborate with to enhance our programme offering to SMEs., • Work collaboratively with peer TAS across the Made Smarter Adoption group and delivery partners to align share best practice. Monitoring, Reporting & Continuous Improvement • Ensure accurate data capture and reporting in CRM and programme management systems., • Monitor progress against KPIs and funding requirements, providing regular performance updates to the Head of Small Business Programmes and Senior Programme Manager., • Work with the Head of Small Business Programme and Senior Programme Manager on continuous improvement of the programme, to optimise customer journeys, increase performance and efficiencies within programme., • Demonstrable experience leading and coaching teams in a technical, innovation, or SME advisory setting., • Line-management experience; setting objectives, performance management and professional development plans., • Proven track record of delivering successful IDT adoption or digital transformation projects in manufacturing or engineering contexts., • Experience working with SMEs to develop digital strategies, improve productivity, or access innovation funding., • Strong stakeholder engagement experience, ideally within business support, innovation ecosystems, manufacturing networks or government-funded programmes. Essential Skills • Proven experience of client and account management., • Strong leadership, people management, and mentoring abilities., • Excellent communication and relationship management skills across diverse stakeholder groups., • Skilled in diagnosing business needs and designing tailored digital adoption technology roadmaps., • Confident in presenting to senior stakeholders and representing programmes publicly, • Well-developed IT skills, including an understanding of computerised management information systems, spreadsheets, diary management, e-mail and CRM databases. Knowledge • Deep understanding of Industrial Digital Technologies (IDTs) and their application in manufacturing., • Strong links and knowledge of business networks across London’s manufacturing and industrial digital technology sectors., • At least degree level with a relevant technical, digital or business education with relevant experience of digital technologies or degree level qualification with a management body or the relevant business experience to match, • Knowledge of the UK business support landscape, innovation funding, and SME growth challenges., • Awareness of monitoring and reporting requirements for public-funded programmes., • Understanding of customer focused approach of working with businesses to foster engagement and encourage commitment to working towards economic development. Qualifications • Degree (or equivalent experience) in a relevant technical, engineering, or business discipline., • Project management, leadership, or coaching qualifications are desirable., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Customer Experience (CX): B2B SaaS companies looking to elevate customer experience with a production‑ready Agentic CX Solution. Customer Success: Work closely with the customer success team to ensure seamless deployment, strong adoption, and long‑term, referenceable customer outcomes across eve

Lifecycle engagement & adoption acceleration from presales to delivery.

A leading technology firm in the UK is seeking a Senior Customer Success Manager to oversee customer portfolios and drive value from ServiceNow products. You'll build strategic relationships, ensure adoption, and guide customers with tailored success plans. The ideal candidate has over 8 years in a

A global healthcare company in Maidenhead is seeking an experienced Retail Marketing Manager to join their Lingo team. This role involves developing and implementing marketing strategies with retail partners to drive product adoption. Ideal candidates will have strong retail marketing experience, an

Passion for building business relationships and driving the adoption of Autonomous IT and AI-powered solutions. Curiosity and passion for researching emerging technologies and developing innovative, AI-driven solutions. We act as technical leaders for our customers' most complex solutions, ensuring

As Product Marketing Manager for the international division, you’ll be a key member of our Product Marketing team and play a critical role in ensuring the success of a company's products and services by developing and executing effective marketing strategies that drive product and service adoption

Sytner Group are excited to offer a Permanent BMW Sales Executive role and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for… About the role Sytner Sunningdale have an exciting opportunity available for an individual who comes from some form of customer service or sales background within the automotive sector. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £52,000, you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. When applying for this role please consider that we require candidates to have automotive sales experience as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

We have an excellent opportunity available for an Experienced MOT Vehicle Technician to join our team at Sytner Sunningdale Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you! Don't worry if you are not currently working for BMW/MINI , we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified MOT Vehicle Technician with an industry recognised qualification. Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Who our client are ? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE. We are they looking for : Their Air & Sea division has experienced remarkable growth over the past two years, and they are not slowing down! They are expanding their UK team and looking for a passionate and driven Business Development Manager to join the London Heathrow sales team based anywhere in the West London, Colnbrook, Heathrow, M4 Corridor, Surrey, North London region, but preferably in the Heathrow and surrounding area In this role, you'll report directly to the Regional Air & Sea Sales Manager (South) and play a key part in building and maintaining strong relationships with an existing portfolio of clients. At the same time, you'll maximise sales opportunities by identifying and winning new business. What they offer in return? - Competitive Salary circa 50k Plus Car allowance - Hours: Monday to Friday 9:00 to 5:30pm (Hybrid) - Generous Time Off: Benefit from 25 days of annual leave. - Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay. - Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness. - Referral Rewards: Earn up to £1000 by referring a friend to join our team. - Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns, resolve objections, and ensure timely follow-ups. - Take ownership of gross profit growth across various modes, aligning with our structured sales strategy. - Stay ahead of trends by participating in market campaigns and understanding relevant literature. Embody and uphold our company's values, proudly championing "Our Approach to Business." Our Ideal Business Development Manager - Ideally, you have a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive as a self-starter, independently building a strong sales pipeline while managing customer accounts and relationships. - Comfortable working autonomously and driving your own success. - A valid, clean driving license is a must to navigate this exciting role

Specification & Commercial Sales Manager Location: Iver, Buckinghamshire (London & field travel required) Salary: £40,000–£52,000 base + Car Allowance + Commission Role Overview This is a high-impact commercial opportunity to help build a new specification sales channel for the business. With UK housing development targets and tightening SuDS drainage legislation driving demand, there is significant growth potential for permeable surface and compliant drainage solutions. You will take ownership of developing relationships with housebuilders, groundworks contractors, architects, and landscape professionals to drive product specification at project level. This role is about building long-term commercial channels from the ground up and creating sustainable revenue opportunities. Key Responsibilities Identify and develop relationships with major housebuilders, including procurement and technical teams Work with groundworks contractors and installers to drive product adoption Promote solutions into planning, SuDS compliance documentation, and project specifications Develop relationships with architects, planning consultants, and landscape architects to secure project specifications Build partnerships with merchant networks such as specification and managed service routes Manage and grow existing contractor accounts while identifying new commercial opportunities Attend CPD events, planning forums, and industry networking events to promote brand awareness Track sales and specification opportunities using CRM system What Success Looks Like Within 6 Months: 10+ active relationships with housebuilders or contractors First specification orders secured Live pipeline of opportunities managed within CRM Within 12 Months: Specification channel contributing to revenue growth Person Specification Essential: 5+ years’ experience in specification, contractor, or technical product sales Proven success selling into housebuilders, contractors, or landscape/specification markets Knowledge of SuDS legislation, permeable paving, or planning compliance frameworks Strong relationship management skills at both site and procurement level Ability to develop new commercial channels without an existing pipeline Desirable: Experience with BREEAM, CIRIA SuDS standards, or similar frameworks Knowledge of permeable paving, drainage, or ground stabilisation products Existing industry relationships within housebuilding or specification networks Experience working with merchants such as Keyline or Travis Perkins Managed Services If you are interested in this opportunity and have the experience required, apply today to be considered for this exciting role

Job Title: Financial Systems Accountant Location: Windsor, UK, Hybrid Duration: Permanent The role: Morgan Advanced Materials is looking for a Financial Systems Accountant to join our Group Finance function in Windsor. This role offers a unique opportunity to collaborate across a global organisation, ensuring seamless financial consolidation and driving improvements in financial systems and processes. We are seeking a Systems accountant skilled in SAP BPC System to provide functional and technical expertise for our consolidation and planning processes. This role is ideal for someone who combines strong hands‑on capability in SAP BPC, excellent SAP BPC development skills, and the ability to work closely with finance and business users. Key Responsibilities • Act as the primary point of contact for SAP BPC user queries, providing timely and professional troubleshooting support., • Guide end users on system functionality, data submission processes, resolution of validation errors, and reporting‑related issues., • Document recurring issues and standard solutions to enhance user self‑service and reduce repeated queries., • Perform pre–month‑end system tasks, including loading exchange rates, setting up new users, opening business processes, and uploading or updating leases in the IFRS16 module., • Maintain and update existing SAP BPC models, business rules, logic scripts, and process flows in line with evolving business and user requirements., • Follow the full software development lifecycle, ensuring controlled and compliant transport of changes into the Production environment., • Build, update, and optimise EPM reports and input templates, including the development and maintenance of VBA‑based macros., • Enhance data entry and submission processes by automating ETL workflows and data‑upload activities., • Strengthen departmental controls and processes through ongoing review and optimisation initiatives., • Contribute to the creation and improvement of training materials and process documentation to support user capability and system adoption. Requirements • Strong hands‑on experience with SAP BPC, including the ability to update models, business rules, logic scripts, and manage transports through to Production., • Proven experience maintaining and enhancing EPM reports and input templates, including updating and troubleshooting VBA scripts., • Knowledge of designing and building import templates and improving data import and integration processes., • Excellent analytical and problem‑solving skills, with the capability to diagnose and resolve complex SAP BPC user issues efficiently., • Solid understanding of consolidation accounting principles and their application within financial systems., • Proactive and curious, with a strong sense of ownership and the ability to follow issues through to full resolution., • Ability to understand complex business requirements and translate them into effective system designs and solutions., • Strong communication skills, capable of explaining technical topics clearly to both technical and non‑technical audiences., • Demonstrated ability to provide patient, supportive, and effective end‑user assistance., • Ability to build trust and credibility with finance and business stakeholders through consistent, reliable support., • Team‑oriented mindset, contributing positively to team culture and openly sharing knowledge., • Continuous improvement mindset, with a willingness to propose and implement enhancements that improve accuracy, efficiency, and user experience., • Proven ability to independently manage issues end‑to‑end. Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets. We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them. We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation. Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index

Accounts Assistant – Egham Salary: Up to £32,000 + Study Support A fantastic opportunity has become available for an Accounts Assistant to join our client’s team based in Egham. This role offers a salary of up to £32,000, along with study support towards AAT or ACCA once probation has been successfully passed. As an Accounts Assistant, you will play a key role in supporting the day-to-day operations of the accounts department. Your responsibilities will include working across both the sales and purchase ledgers, carrying out daily cash postings, and completing bank reconciliations. You will also support the Accountant and wider management team with additional ad-hoc finance duties as required. Key Responsibilities Maintaining sales and purchase ledgers Processing daily cash postings Completing bank reconciliations Supporting stock checks Assisting with month-end reconciliations Providing ad-hoc support to the Accountant and management teamAbout You Previous experience in a similar Accounts Assistant or finance role within the motor trade industry is essential Strong working knowledge of core accounting routines Experience with stock checks and month-end reconciliations Good IT skills including Microsoft Office Knowledge of the CDK/Kerridge Dealer Management System would be advantageous Due to the location, your own transport is essentialBenefits Enhanced holiday entitlement – 33 days including bank holidays Industry-leading Maternity, Paternity and Adoption Pay Ongoing career development opportunities Study support towards AAT or ACCA after probation Recognition of long service every 5 years Discounted car schemes High street discounts Discounted gym memberships Cycle to Work scheme One paid voluntary/community day per yearThis is an excellent opportunity for someone looking to further develop their finance career within a supportive and rewarding environment

We have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Maidenhead Don't worry if you are not currently working for BMW, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be a qualified Vehicle Technician with an industry recognised qualification. Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. When applying for this role please consider that we require candidates to have a Level 3, industry recognised qualification and franchised dealership experience as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

About the role Sytner MINI Slough currently has a great opportunity available for an Alloy Wheel Repair Technician to join our talented team. As a Sytner Alloy Wheel Repair Technician, you will be responsible for carrying out repairs on vehicles. You must have the ability to competently carry out repairs to a high level of quality in set timescales. Repairs will include standard silver wheels, full-colour change, cosmetic diamond-cut repairs and special effect finishes. Sytner Alloy Wheel Repair Technicians work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Previous experience as an Alloy Wheel Repair Technician is essential. Experience in a similar Bodyshop environment is beneficial as we are looking for an individual who has the ability to operate efficiently in a fast-paced environment. We are looking for someone who is passionate to deliver the highest possible standard of repair with strong attention to detail. Strong time management and organisational skills are also required as you will ensure that assigned jobs are completed within estimated times. Don't worry if you are not working for MINI currently, we have the training and the facilities to help you make the next big step in your career. When applying for this role please consider that we require candidates to have experience within a Bodyshop environment in the automotive industry as a minimum requirement for this position. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Software Business Analyst - Leading Data Centre Provider Location: Flexible, travel to multiple sites required. Salary: Paying between £60,000 - £70,000, depending on experience. A major data centre provider is seeking a Software Business Analyst to support a critical phase of its technology transformation. This is a key opportunity for an analytical, detail‑driven professional who can bridge business needs with technical delivery, ensuring that software solutions are aligned with organisational goals and built on robust, well‑defined requirements. The role sits at the heart of a significant software development programme and the implementation of new off‑the‑shelf platforms. It also plays an important part in maturing business processes and behaviours across the organisation, helping to drive improved functionality, efficiency, and performance. The Software Business Analyst will work closely with stakeholders across the business to understand operational needs, translate them into clear technical specifications, and support the successful delivery of software solutions. This includes shaping requirements, supporting process improvement, and ensuring that new systems and enhancements deliver measurable value. You will be involved throughout the full lifecycle, from discovery and analysis through to testing support, implementation, and continuous improvement. Key Responsibilities: Engage with stakeholders to gather, analyse, and document business requirements for both bespoke software development and off‑the‑shelf system implementations. Translate business needs into clear, structured technical specifications for development and engineering teams. Ensure requirements are aligned with programme objectives, architectural standards, and wider business strategy. Map, review, and refine business processes to support improved functionality, efficiency, and organisational maturity. Support solution design discussions, ensuring proposed approaches meet business expectations and operational realities. Collaborate with project managers, developers, testers, and operational teams to ensure smooth delivery and adoption of new systems. Contribute to user acceptance testing, training materials, and change management activities. Promote consistent ways of working, encouraging best practice and continuous improvement across the organisation. Experience required: Experience as a Business Analyst within a technology‑driven environment, ideally involving software development or system implementation. Strong ability to translate complex business needs into structured technical requirements. Familiarity with process mapping, workflow design, and business process improvement. Comfortable working with cross‑functional teams in a fast‑paced, evolving environment. Excellent communication skills, with the confidence to engage stakeholders at all levels. A structured, analytical mindset with strong attention to detail. Experience within data centres, critical infrastructure, or technology services is beneficial but not essential. Must be eligible to work in the UK. Paying up to £70,000, depending on experience

Customer Operations Manager Salary up to £50,000 DOE Full time/Permanent The Customer Operations Manager is responsible for leading and developing high-performing customer operations teams, ensuring the delivery of exceptional customer experiences across Home Visits and digital channels. The role owns operational performance against KPIs and SLAs, using data and insight to drive continuous improvement, optimise processes, and resolve complex operational challenges. Working closely with cross-functional stakeholders, the role plays a key part in delivering strategic projects, improving systems and ways of working, and embedding a strong customer-first culture. This role is hybrid between Staines Call Centre offices and directly reports into the Director of Customer & In Home Experience. Mon - Fri 9am - 6pm 40 hours pw 25 days holiday plus 8 bank holidays. A day off for your birthday Perks and EAP platform 30% staff discount Cycle to work scheme. Opportunities to become a shareholder : Own a slice of the business and share in our success! You must be/have a - confident and calm communicator with strong problem-solving skills, able to resolve complex operational and customer issues effectively. Proven ability to motivate, coach, and develop high-performing, diverse teams through clear direction, feedback, and support. Highly organised with excellent attention to detail, particularly in relation to compliance, reporting, and operational governance. Strong analytical capability, using data and insight to identify trends, prioritise focus areas, and drive performance improvements. A proactive, continuous-improvement mindset, consistently seeking opportunities to optimise processes and enhance day-to-day operations. Excellent interpersonal skills, with the ability to collaborate and influence stakeholders across functions and levels of the business. A positive, customer-first approach that reflects a friendly, practical, and solution-driven culture. Real life experience in managing people. Your responsibilities are to - Lead, coach, and develop Team Leaders within the Home Visit & Live Chat function to ensure delivery against team and individual KPIs, SLAs, and quality standards. Act as the escalation point for operational issues, store concerns and customer complaints Analyse operational performance data (KPIs, SLAs, customer insight, and feedback) to identify trends, risks, and continuous improvement opportunities. Drive high levels of engagement and performance through regular team meetings, one-to-ones, performance reviews, and targeted training initiatives. Partner cross-functionally with Operations, IT, Product, and other stakeholders to optimise processes, improve efficiency, and enhance the end-to-end customer experience. Produce clear, insightful performance reports and present updates, risks and recommendations to the Director of Customer and In-Home Experience. Own the development, performance, and growth of Live Chat customer experience channels, driving adoption, quality, and customer satisfaction

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Job Description Adoption West is a Regional Adoption Agency and registered Voluntary Adoption Agency commissioned by Bath & North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West provides a range of adoption services including: The

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A cybersecurity startup in London seeks a Manager, Customer Success to lead a team focused on onboarding and customer retention.The role includes developing high-performing teams and influencing customer success strategies while partnering with sales and product teams.Candidates should have signific

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