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Morgan Hunt are working with a public sector organisation based in Edinburgh to recruit an Agile coach. You will work with the Data & Analytics function within the organisation to help the function to find new ways to work collaboratively, whilst also supporting delivery functions. As time goes on, the role will move from coaching to a delivery role.Key Responsibilities: • Support delivery of Data & AI products alongside Data Science and Engineering teams, • Coach teams and leaders to adopt and improve Agile practices, • Help define, prioritise, and drive strategic Data & Analytics initiatives, • Facilitate planning and collaboration across teams, • Guide teams through organisational growth and change, • Establish effective Agile processes, • Ensure multiple products/services are delivered in line with roadmaps and value goals, • Promote adoption of AI tools (mainly Copilot) across the organisation Essential Experience:Agile Experience: • Strong knowledge of of Agile concepts and techniques, • Experience of embedding Agile practices in different kinds of teams, • Knowledge of Agile product development, • An understanding of good digital and data service delivery design, • Experience of working with teams building digital, data and AI products and services, • Experience of different industries (public-sector experience is desirable but not essential) Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Station Gateline Assistant - A Rewarding Career in Rail Travel Location: Edinburgh Park (Must be within a 45-minute travel distance) Salary: 26,731 per annum + 3% commission Contract: Permanent, 35 hours per week Hours: Various shifts and weekend working Looking for a role where you can thrive, grow, and make a difference? Join a leading organisation in the rail industry as a Station Gateline Assistant, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it's an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development. What You'll Be Doing: Provide customer information and assistance, including support for wheelchair users. Issue tickets in line with excess fares procedures using the relevant ticket-issuing equipment. Check tickets and supporting documents. Ensure the safe operation of the automatic gateline, including identifying safety hazards and opening gates when necessary. Maintain a safe environment around the gateline by cordoning off hazards and addressing minor spills. Operate the wide-aisle gate and ensure that the number of gates set for passenger flows in each direction is appropriate. Assist with customer direction and queue management to maintain smooth movement through the gateline area. Carry out queue-busting duties as required. Monitor queue lengths against pre-set limits and determine when to open all gates to improve flow rates. Empty ticket hoppers, dispose of collected tickets, and clean gates and associated equipment. Who We're Looking For: We welcome applicants who: Have a warm, engaging approach and love connecting with others. Excel in communication-building trust and rapport with passengers. Thrive in a supportive team culture while being confident working independently. Have the ability to manage ramps (training provided). Are motivated to learn and develop in a rewarding role. Why Join Us? Because We Invest in You. Working for a leading rail industry organisation comes with fantastic benefits designed to support work-life balance and career progression: Contributory Final Salary Pension Scheme-ensuring long-term financial security. Free & discounted rail travel-helping you and your family stay connected. Generous holiday allowance-so you have time for yourself and your loved ones. Enhanced family leave policies-including maternity, paternity, and adoption leave. Life insurance cover-equivalent to 4x your annual salary. Exclusive discounts-on shopping, fitness, and healthcare plans. Commitment to Diversity & Inclusion This organisation is dedicated to fostering a workplace where everyone feels valued, supported, and empowered. As a Top Employer and Leader in Diversity, we actively encourage applications from women, men, young people, LGBT+ individuals, people with disabilities, and those from ethnically diverse backgrounds. Ready to embark on a career where your skills, passion, and individuality are celebrated? Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Microsoft 365 Solutions Consultant Salary: £45,000 - £55,000 (DOE)Location: Hybrid (2-3 days per week onsite) in Edinburgh An award-winning digital workplace consultancy is looking for a Microsoft Technical Consultant to join their growing team. This role focuses on helping organisations design and optimise their Microsoft 365 modern workplace environments, improving collaboration, employee experience and productivity. You'll work directly with clients across IT, HR, Communications and Security teams, translating business needs into secure, scalable Microsoft 365 solutions. Key Responsibilities * Design and configure Microsoft 365 solutions including Teams, SharePoint, OneDrive and Exchange Online * Support the delivery of Modern Workplace transformation projects * Troubleshoot technical issues and support platform adoption * Run discovery workshops and collaborate with stakeholders to define requirements * Support integrations with other SaaS platforms and digital workplace tools Key Skills * Strong experience with Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online) * Understanding of Azure, Power Platform or SaaS integrations * Experience delivering or supporting Modern Workplace solutions * Ability to communicate technical solutions to both technical and non-technical stakeholders • The client are happy to look at someone from a support background but require the above knowledge including Graph API's.Desirable Microsoft 365 or Azure certifications * Experience with PowerShell or Power Automate * Knowledge of Microsoft 365 migrations or integrations • They are open to candidates from a support or MSP background. ** If you do not tick all the boxes but have the right personality for a customer facing role, please do apply! Benefits on offer • Hybrid working with 2-3 days onsite each week in Edinburgh., • 28 days holiday (including your birthday) + bank holidays + office closure at Christmas., • Private medical cover, enhanced family leave, and support for Microsoft certifications., • Access to M365 Copilot, LinkedIn Learning Premium, and ongoing professional development., • A people?first culture with team events, collaboration, and opportunities to shape the future of the digital workplace. If you'd like to hear more, please send across your CV that clearly demonstrates your recent and relevant experience.

Agile Coach - Data and Analytics | 6 Month Contract | (Outside IR35) | Hybrid, Edinburgh| Starting ASAP Day Rate: £550 About the Role: Harvey Nash's Pub Sec client are looking for an experienced Agile Coach to work with multiple parts of the Data & Analytics function, helping them find new ways of working and collaborating, while also supporting delivery and providing facilitation. Data & Analytics is one of the parts of the DDaT (Digital, Data and Technology) directorate, alongside Engineering, IT Enablement, Product/BA/Agile and User-Centred Design. Data & Analytics comprises: Data Science; Data & AI Products; Data Engineering; GIS; Business Intelligence and Analytics; and Quality & Data Improvement. The use of data & AI products in the organisation sits under Data & Analytics. The area has been going through a period of rapid growth and change. Main Duties: • Support for the delivery of Data and AI Products, working with Data Science and Data Engineering, • Coaching and delivery support, working with the Senior Product Manager for Data & AI Products, • Establishing and coaching to improve Agile ways of working across Data & Analytics, • Work with Data & Analytics leadership to drive change on key strategic initiatives, ensuring challenges are well defined, scoped, prioritised and actioned, • Planning and facilitation support for across Data & Analytics, • Coaching to guide the teams in Data & Analytics through a period of growth and change, and to help them collaborate as their Data & AI Strategy is defined and then implemented, • Working with the Data Science team to develop and embed Agile working as they grow, e.g. designing a new Jira board, establishing team ways of working, suitable cadence of Agile meetings and a data science delivery model that facilitates collaboration with software development teams, • Working with teams across Data & Analytics to help them deliver multiple products and services to ensure value is realised in line with roadmaps, • Working with leads on our Data & AI Champions Network to grow capability, adoption and usage of AI (primarily Copilot) organisation wide Essential Skills & Experience: • Agile experience, • Deep understanding of different Agile concepts and techniques, • Experience and evidence of embedding Agile practices in different kinds of teams, not just product teams, • Ability to use the most relevant practices, • Knowledge and understanding of Agile product (software) development, • Ability to drive continuous improvement even in high-performing teams Digital and service experience • An understanding of good digital and data service delivery design, • Experience of working with teams building digital, data and AI products and services, • Experience of different industries (public-sector experience is desirable but not essential), • Experience, understanding and appetite for working with data and AI-led initiatives Cultural fit • Ability to work as part of a team, collaborating and sharing knowledge and decision making, • Being framework agnostic, using the right practices for the context, • Willing and confident to be a leading voice in suggesting improvements to how we work This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply. Always use these settings

Morgan Hunt are working with a public sector organisation based in Edinburgh to recruit an Agile coach. You will work with the Data & Analytics function within the organisation to help the function to find new ways to work collaboratively, whilst also supporting delivery functions. As time goes on, the role will move from coaching to a delivery role. Key Responsibilities: • Support delivery of Data & AI products alongside Data Science and Engineering teams, • Coach teams and leaders to adopt and improve Agile practices, • Help define, prioritise, and drive strategic Data & Analytics initiatives, • Facilitate planning and collaboration across teams, • Guide teams through organisational growth and change, • Establish effective Agile processes, • Ensure multiple products/services are delivered in line with roadmaps and value goals, • Promote adoption of AI tools (mainly Copilot) across the organisation Essential Experience: Agile Experience: • Strong knowledge of of Agile concepts and techniques, • Experience of embedding Agile practices in different kinds of teams, • Knowledge of Agile product development, • An understanding of good digital and data service delivery design, • Experience of working with teams building digital, data and AI products and services, • Experience of different industries (public-sector experience is desirable but not essential), • Experience, understanding and appetite for working with data and AI-led initiatives 520 Per Day, Outside IR35 Remote working (occasional team meetings in Edinburgh/Glasgow offices) 6-month contract initially Please get in touch for further information. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Power Platform and Dynamics 365 CRM| 12 Month Contract | (Outside IR35) | Hybrid (Edinburgh) | Starting ASAP Day Rate: 450 Description: Are you a seasoned Microsoft Dynamics CRM 365 expert with detailed knowledge of Power Platform looking to elevate your career? We are seeking a highly skilled individual to join our team, championing the adoption and implementation of these powerful tools across our organisation. Main Duties: • Provide expert guidance on Microsoft Dynamics CRM 365, including implementation, configuration, and customisation to meet unique business needs., • Design, develop, and implement custom solutions using Dynamics CRM 365 including Power Platform components (Power Apps, Power Automate, Power BI) to automate business processes, streamline workflows, and enhance data insights., • Provide expert guidance on Microsoft Dynamics CRM 365, including implementation, configuration, and customisation to meet unique business needs., • Perform data migrations, system integrations, and customisations to ensure a seamless flow of information and optimised functionality., • Troubleshoot and resolve technical issues in both Dynamics CRM 365 environments and Power Platforms., • Collaborate with business stakeholders to gather requirements, analyse existing processes, and recommend the best-fit solutions., • Stay informed of the latest Dynamics CRM 365 and Power Platform features, updates, and industry best practices to drive innovative solutions Essential Skills & Experience: • Proven experience in designing, developing, and deploying Microsoft Dynamics CRM 365 and Power Platform solutions (Power Apps, Power Automate, Power BI)., • Deep knowledge of Microsoft Dynamics CRM 365 architecture, configuration, customisation and delivery., • Proficiency in programming languages such as C# and JavaScript, and scripting languages like PowerShell., • Strong problem-solving skills with a focus on delivering practical and efficient solutions., • Excellent communication and interpersonal skills to work effectively with team members and stakeholders., • Ability to work independently and as an integral part of a team environment., • Proven delivery track record in an Agile environment. This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply. To From Record Yes No Always use these settings

Site Engineer – Quality & Adoptions East / Central Scotland | Multi-site role | Design & Engineering Team Be the technical backbone behind infrastructure quality and successful adoptions across multiple live housing developments. An established residential developer is seeking a technically strong, site-focused engineer to take ownership of infrastructure inspection, quality assurance and the structured close-out of developments through to adoption. This role sits within the Design & Engineering team, reporting to the Engineering Manager — not site management — and focuses on ensuring roads, drainage, SUDS and external works are constructed correctly, signed off properly and successfully adopted by bodies such as Scottish Water and local authorities. The Role You’ll work across multiple live developments throughout East and Central Scotland, carrying out programmed inspections of groundworks and infrastructure, verifying compliance with drawings and standards, identifying defects early and ensuring remedial actions are closed out efficiently. You’ll also lead the technical coordination of adoptions and handovers — from as-built records and testing through to vesting — acting as a key liaison between site teams, contractors and adopting authorities. Your work will directly enable smooth, compliant site closure and protect programme and commercial performance. Functionally, this position allows senior engineering staff to focus on design development, approvals and value engineering, while you ensure delivery quality and orderly completion on the ground. Key Responsibilities • Inspect groundworks, roads, drainage and SUDS installations across multiple sites, • Monitor compliance with drawings, specifications and Scottish standards, • Maintain structured inspection records, reports and photographic evidence, • Support and review ITPs and key hold points for civils packages, • Coordinate sewer, roads and SUDS adoptions through to vesting, • Liaise with Scottish Water, local authority roads teams, Building Standards and factors, • Drive closure of defects and non-conformances prior to adoption, • Provide technical feedback to improve future design and constructability About You You’ll likely come from a background as a Site Engineer, Civil Engineer, Clerk of Works or Infrastructure Inspector within residential or groundworks projects. You’ll bring: • Strong knowledge of housing infrastructure (roads, drainage, utilities, SUDS), • Experience in site inspection and quality assurance, • Confidence interpreting engineering drawings and specifications, • Understanding of Scottish adoption processes (desirable but not essential), • Excellent organisation skills across multiple live sites, • Full UK driving licence HNC/HND/Degree in Civil Engineering (or similar) is desirable.

AI Systems Research Engineer Permanent Edinburgh (On-site 5 days work ) salary : Competitive and negotiable In an era where Large Language Models (LLMs) are rebuilding the foundational software stack, our client is at the forefront of reshaping how large-scale models are trained, served, and deployed. Operating at the intersection of advanced systems research and industrial-scale engineering, their Edinburgh-based team is driving new AI Infrastructure & Agentic Serving architectures. This role is a unique opportunity to help define next-generation large-scale data centres and AI infrastructure systems, turning innovative system designs into deployable, real-world technologies. We are seeking Systems Research Engineers with a deep passion for computer systems, distributed AI infrastructure, and performance optimization. These roles are ideal for recent PhD graduates or exceptional BSc/MSc engineers looking to build research-driven experience in Operating Systems, Distributed Systems, AI Model Serving, Machine learning infrastructure. You will work closely with architects to prototype and optimize the next generation of global AI clusters. What you will be doing • Distributed Systems Research & Development : Architect, implement, and evaluate distributed system components for emerging AI and data-centric workloads. Drive modular design and scalability across GPU, and NPU clusters, building highly efficient serving and scheduling systems., • Performance Optimization & Profiling : Conduct in-depth profiling and performance tuning of large-scale inference and data pipelines, focusing on KV cache management, heterogeneous memory scheduling, and high-throughput inference serving using frameworks like vLLM, Ray Serve, and modern PyTorch Distributed systems., • Scalable Model Serving Infrastructure : Develop and evaluate frameworks that enable efficient multi-tenant, low-latency, and fault-tolerant AI serving across distributed environments. Research and prototype new techniques for cache sharing, data locality, and resource orchestration and scheduling within AI clusters., • Research & Publications : Translate innovative research ideas into publishable contributions at leading venues (e.g., OSDI, NSDI, EuroSys, SoCC, MLSys, NeurIPS, ICML, ICLR) while driving internal adoption of novel methods and architectures., • Cross-Team Collaboration : Communicate technical insights, research progress, and evaluation outcomes effectively to multidisciplinary stakeholders and global research teams What we are looking for • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or related field / PhD in systems, distributed computing, or large-scale AI infrastructure, • Strong knowledge of distributed systems, operating systems, machine learning systems architecture, Inference serving, and AI Infrastructure., • Hands-on experience with LLM Inference and LLM serving frameworks (e.g., vLLM, Ray Serve, TensorRT-LLM, TGI, PyTorch) and distributed KV cache optimization., • Familiarity with GPU and how they execute LLMs, • Solid grounding in systems research methodology, distributed algorithms, and profiling tools., • Proficiency in C/C++, with additional experience in Python for research prototyping., • Team-oriented mindset with effective technical communication skills If this sounds like a role you can take hold of, we would love to hear from you! To apply for this role, please send your CV to Maggie Kwong Great journeys start here, apply now!

Premium Main Contractor seeks to appoint a Quality Manager to their business in Edinburgh. Quality Manager Edinburgh Based | Permanent | Competitive Salary + Benefits Your New Company A leading construction organisation is seeking a Quality Manager to drive build excellence across their business. With a strong commitment to right‑first‑time delivery, digital innovation, and continuous improvement, this is an exciting opportunity to influence quality standards across multiple projects. Your New Role You will play a key role in improving workmanship, ensuring consistent quality processes, and supporting project teams throughout the full project lifecycle. This is a hands‑on, visible regional role working directly with operational leadership to embed robust QC practices and digital tools.Key responsibilities include: • Conducting planned QC review visits across multiple live projects, • Supporting teams with QC processes, procedures, and compliance, • Driving adoption of BIM360 Field, Docs, and digital QC best practice, • Reviewing quality data and reporting to identify trends and improvement areas, • Facilitating lessons learned sessions and CPD for high‑risk packages, • Completing QC governance checks, root cause analysis and corrective action recommendations, • Conducting 2nd‑party audits for subcontractors and suppliersWhat You’ll Need to Succeed, • HND/Degree or strong trade background, • Quality assurance experience within the construction sector or similar, • Strong communication and engagement skills across all levels, • Good understanding of construction methods and interfaces, • Competent with digital systems, BIM360 experience desirable., • Valid CSCS card & full UK driving licence, • A high‑impact regional role with genuine influence, • Opportunity to shape quality culture and digital adoption, • Supportive leadership team and strong professional development focus, • Competitive salary, benefits package and long‑term career opportunities

JOB TITLE: Kinship Community & Family Support Worker RESPONSIBLE TO: Kinship Services Manager HOURS OF WORK Part-time 28hours (evening and weekend work will be required) LOCATION: Hybrid – in person community delivery, with requirements to attend office base in Edinburgh/East Lothian, and home working possible SALARY / GRADE: Fixed term 24 months (with potential for extension, funding allowing) Grade 4 / £28,615 per annum fte – pro-rata KEY WORKING RELATIONSHIPS • Kinship Services Manager, • Adoption UK Scotland and Kinship service colleagues, • The Adoption and Kinship Community in Scotland, • Local Authorities and external commissioners PURPOSE OF THE ROLE · To support the community work of Adoption UK Scotland and their kinship services, to provide professionals, parents/carers, children, and young people access to information, resources, and services for kinship communities and to engage with families in their local communities. · To offer a front-line service, primarily to kinship families based in the East Lothian Community, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and family events. Support of events in other areas in Scotland based on resources and availability. · To hold and manage kinship care family cases, providing direct family support within service guidelines and delivery model. · Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together kinship families and individuals, enable peer support, build a sense of community and promote an active and supportive Community Network. · To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting. · To be part of the wider kinship service team within Adoption UK Scotland, working across teams and services. · Work collaboratively with colleagues across all services areas of Adoption UK MAIN DUTIES AND RESPONSIBILITIES · Working alongside service leads within the kinship teams, and with the wider community team members to plan and deliver specific events and activities for East Lothian Council Kinship community members, and kinship families in wider areas where resources and availability allows. · Provide administrative coordination for community groups, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes. · To facilitate referral meetings with new kinship carers accessing the East Lothian Kinship Support Service, including initial assessment of need to identify suitable support and signposting requirements · To hold responsibility for administrative requirements relating to referrals and cases within the East Lothian Kinship Support Service, including setting up new cases and recording service delivery interactions, using existing Adoption UK systems and processes · To work with colleagues in the Foundations for Families kinship support service to support delivery where time and resources allow, and coordinate activities between services where appropriate. · To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. · To work alongside Adoption UK colleagues to develop and improve resources and services for kinship carers Knowledge and experience • Demonstrable knowledge and understanding of the kinship legislation system, issues and challenges faced by kinship individuals. (Essential), • Experience of engagement and direct work with families (Essential), • Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential) Qualifications and Education • Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Essential) Skills and abilities • Report writing and record keeping (Essential), • Excellent communication skills, both written and verbal (Essential), • Ability to build and maintain relationships (Essential), • The ability to use Microsoft Office (Word, Excel, Outlook) (Essential) Accountability • Liaise with colleagues to share updates and information, • Report to supervisor and relevant managers and external commissioners on activities Behaviours • Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders., • Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times., • Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery, • Contributes to an open and honest culture, • Encourages challenge and creativity, transparency and consistency., • Leads by example., • Offers outstanding service to members., • Promotes cross functional team working, sharing skills and knowledge, • Communicates clearly, seeking clarity when unclear and valuing the opinion of others., • Valuing the opinion of other. Treating colleagues and other stakeholders with respect., • Takes pride in own development, committed to achieving high standards and agreed objectives

Systems Research Engineer - Distributed Systems / C++ We are currently partnered with a globally leading research centre in the UK looking to expand their team with a Systems Research Engineer. This is an incredibly high calibre team reshaping how large-scale models are trained and served through next-generation AI-native infrastructure and "super-node" clusters. This is a permanent opportunity based onsite in Edinburgh. Key responsibilities for this Systems Research Engineer position: • Architect and implement distributed system components for AI workloads across CPU, GPU, and NPU clusters., • Conduct in-depth profiling and performance tuning of inference pipelines, focusing on KV cache management., • Develop low-latency, fault-tolerant AI serving frameworks using vLLM, Ray Serve, and PyTorch Distributed., • Research and prototype novel techniques for cache sharing, data locality, and resource orchestration., • Translate innovative designs into publishable contributions at top-tier venues (e.g., OSDI, NSDI, MLSys)., • Collaborate with global research teams to drive the internal adoption of novel system architectures. Key Requirements: • Preferably a PhD, at minimum a masters degree, in Computer Science, distributed systems, or related field., • Strong knowledge of Distributed Systems, OS internals, and Machine Learning systems architecture., • Hands-on experience with LLM serving frameworks (vLLM, Ray Serve, TensorRT-LLM, or TGI)., • Proficiency in C/C++ for systems development and Python for research prototyping., • Solid grounding in distributed algorithms, load balancing, and state management., • Proven ability to conduct systems research, ideally evidenced by publications in top-tier conferences. Keywords: Systems Research Engineer / Distributed Systems / AI Infrastructure / LLM Serving / vLLM / KV Cache / Performance Optimization / Machine Learning Systems / C++ / Python / Ray Serve / PyTorch Distributed / Cloud Infrastructure If you are interested in this Systems Research Engineer position, please send a copy of your CV to By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice ___

Client Associate Edinburgh (Hybrid) £26-30k DoE About the role Storm ID is an award winning Edinburgh-based digital transformation consultancy that helps organisations accelerate their use of digital, data and AI. We believe in tailored solutions, assembling expert teams to address each client's unique needs. Our services span strategy, design, technology and data & AI, ensuring seamless end-to-end delivery of platforms, products and services with real-world impact. What sets us apart is our commitment to long-lasting and sustainable, data-driven, user-centred change. We enjoy close collaboration between our teams, ensuring projects move smoothly from discovery to design to delivery. We recognise the crucial link between digital and data, creating intelligent services that leverage both. We work with a range of clients across the Scottish and UK public and private sectors. This is an entry level role - you don’t need to have done this before. We’re looking for someone curious, commercially aware and ready to learn. You’ll join our client partner team, supporting a portfolio of client accounts while building real skills in relationship management, commercial thinking and digital delivery. AI is changing how we work. From day one you’ll be expected to use AI tools to augment your work — whether that’s drafting communications, preparing reports or researching client opportunities. We’ll support you to build these skills as part of your onboarding. What you’ll do • Your day-to-day will span client relationships, commercial management and delivery support:, • Build and maintain strong working relationships with existing clients, acting as their first point of contact at Storm, • Scope small projects, prepare quotes and help write statements of work in plain English, • Manage revenue: forecasting, invoicing and maintaining hosting and support contracts, • Work alongside project managers to support successful delivery, • Research and identify opportunities for upselling to clients based on market trends and innovation, • Identify opportunities to grow client accounts and escalate promising leads, • Develop your knowledge of Storm’s full range of digital services About you You might be a recent graduate, a career changer, or someone earlier in their career looking for a step up. What matters most: • Naturally inquisitive – a people person, excited by building relationships and gaining insight into different industries, • Confident communicator - comfortable talking to clients and colleagues at all levels; confident drafting client-facing documents to a high standard, • Commercially aware - you understand the link between good client relationships and profit, and like the idea of supporting clients with their budgets, • Organised and detail-oriented - you can manage multiple tasks without things slipping, • Curious about digital innovation and technology - you follow the space and want to understand what’s changing, • Comfortable with AI tools - or genuinely keen to get there quickly, • Collaborative - you share credit, ask for help when you need it and support the people around you What We Offer We offer flexible working which includes hybrid. We want to make sure our people have the flexibility to be the best they can be. However, for this role we are ideally looking for someone Edinburgh based (or nearby) who can commit to spending a few days a week in the office; we truly believe face to face helps maximise the role’s learning opportunities and that the Storm office culture creates a thriving workplace environment. We believe in rewarding our people for the great work that they do. The benefits we offer include: • Competitive salary commensurate with experience, • 33 days of leave — that includes 4 statutory days over Christmas and New Year, with all other bank holidays included as regular leave you can take whenever you want, • Paid training and development (after 3 months), • Performance related pay reward (after 1 year), • Additional £400 per year contribution to be used on a health and wellbeing item of your choice (after 1 year), • Employer pension contribution of 5% p.a., • Increase of annual leave allowance up to an extra 5 days (after 5 years), • Shopping discounts with Reward Gateway, • Life insurance (after 1 year), • Family benefits including enhanced maternity, paternity and adoption leave and flexible family-friendly hours, • In office benefits such as end of month drinks and fortnightly office masseuse Our Hiring Process We want to get to know more about you during our hiring process. We want to understand your motivations and what drives you. Please get in touch with your CV, following which if successful the next step will be a short informal interview with our Recruitment Co-ordinator. One more thing — research indicates that marginalised groups of people may not apply for jobs unless they meet 100% of the qualifications. We also know that many professionals come from various backgrounds. We value people who bring unique perspectives and new knowledge to our team. If you believe you're qualified, but don't "check all the boxes", please apply.

We are looking for an experienced and motivated Software Quality Assurance Lead responsible for defining and maintaining the organisation’s approach to software testing as we move into our next exciting period of growth. As a key member of our Quality Assurance team, you would be responsible for ensuring that appropriate testing practices, tools, and processes are in place to support the reliability and robustness requirements of our satellite software technologies. This role will provide technical leadership for all testing activities, working closely with Product Engineering and Solutions Engineering to integrate quality considerations throughout the software lifecycle. In addition to hands on testing leadership, the role is accountable for establishing and developing a small team of testers as the function grows, and for ensuring consistent quality standards are applied across all software outputs. We see this role as being full time, although this is negotiable. Ideally, we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. Why Bright Ascension? We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, more cost effectively and more reliably. Innovation is at the heart of what we do, and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have more than 50 members of staff and plans to expand significantly over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team. Our Values We worked together to identify and shape the values that underpin everything we do, our actions, our vision and all things Bright Ascension. Passion and Innovation Enjoy what you do and have fun. Be curious and be fearless. Unconventional ideas and passion are the paths to true innovation. Teamwork and Collaboration Sharing knowledge helps the team thrive. Start a dialogue and win through teamwork. Success comes through collaboration and support. Respect and Integrity Recognise differences and accept opinions. Integrity, respect and high standards create unbreakable trust and builds reputation. What you will do As a member of the Quality Assurance team, reporting to the COO, your key responsibilities would be: Quality Strategy and Governance • Define and maintain the organisation’s software testing strategy, frameworks, and quality standards, • Establish KPIs and quality metrics to support release readiness and ongoing product performance, • Drive continuous improvement in test processes, defect prevention practices, and overall quality maturity, • Ensure adherence to relevant regulatory, industry, and internal quality requirements Test Planning and Execution • Develop and maintain test plans for SDKs, APIs, UI applications, and mission critical components, • Lead the execution of functional, regression, integration, system, and performance testing activities, • Ensure consistent application of testing methods across product and solution delivery workstreams, • Contribute to test records, quality documentation, and compliance artefacts Automation and Tooling • Design and evolve test automation frameworks and supporting infrastructure, • Integrate automated testing into CI/CD pipelines in collaboration with engineering teams, • Identify and introduce tools or technologies that improve test coverage, reliability, and efficiency Cross Team Collaboration and Support • Work closely with Product Engineering and Solutions Engineering to align testing activities with development cycles, • Engage with internal teams and customers to clarify requirements and establish shared quality expectations, • Provide input to design, architectural, and planning discussions from a quality perspective Leadership and Team Development • Provide technical leadership for all testing activities across the organisation, • Establish, mentor, and develop a small team of testers as the function expands, • Guide team members in best practices, tooling, and testing methodologies Essential skills and experience We see experience with the following as essential to the job: • Proven experience in software testing or software quality assurance, ideally in mission critical, aerospace, satellite, or embedded systems domains, • Strong understanding of testing methodologies including functional, regression, integration, system, security, and performance testing, • Practical experience with test automation frameworks and scripting languages, • Familiarity with CI/CD tools and processes (e.g. GitLab CI, Jenkins, Azure DevOps), • Experience with API testing, SDK testing, and UI testing, • Strong understanding of software development practices, version control, and modern DevOps workflows, • Ability to design test frameworks and introduce scalable testing practices Personal skills We're especially looking for someone who has: • Excellent communication and collaboration skills, with the ability to work across multidisciplinary engineering teams, • Strong analytical, problem solving, and decision-making abilities, • Proactive approach to quality, with a focus on continuous improvement, • Ability to prioritise effectively and manage multiple concurrent workstreams, • Comfortable in a fast paced, innovation focused environment, • Leadership qualities with the ability to mentor, coach, and inspire others Desirable skills and experience We think that the following skills would definitely be valuable in this role: • Experience in the new space or broader aerospace sector, • Knowledge of satellite operations, ground systems, or mission planning workflows, • Experience testing real time systems or embedded software, • Familiarity with standards such as ISO27001, ISO9001, ECSS, DO178C, or other relevant industry guidelines, • Hands on experience with test management and defect tracking platforms, • Knowledge of reliability engineering principles or quality assurance frameworks for high dependability systems, • An enthusiasm for the space sector and an interest in contributing to the next generation of satellite software technologies will be advantageous Additional information • This role may include occasional travel to customer sites or partner facilities, • Security clearance eligibility may be required depending on project assignments What we can offer you • A competitive salary in the range of £45,000-£60,000 depending on experience, with regular reviews, • A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry, • Flexible hours and hybrid working, enabling you to create your ideal work life balance, • 36 days paid holiday per annum, • 6% employer pension contribution, • Enhanced Company Sick Pay and Long-Term Sickness cover, • A Health Cash Plan to cover costs such as dental, physio and optical, • Life Assurance cover (x4 salary), • As a member of the Bright Ascension team, you would have a stake in the business through our Employee Benefit Trust, • Enhanced maternity, paternity and adoption pay, • Opportunities for international travel for exhibitions and trade shows, • Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development, • Company events and regular activities for social engagement and team building, • An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business To apply please send your CV along with a Cover Letter. All applicants must be UK based and have the right to work in the UK.

We are looking for an experienced and commercially driven Analytical Chemist/Product Manager to support the continued growth of our client’s Mass Spectrometry product line. This is a strategic role with real impact — you’ll take ownership of the company’s GC-MS portfolio, shaping product direction, driving innovation, and ensuring strong market performance. Working at the intersection of science and business, you’ll collaborate closely with R&D, marketing, sales, and customer support teams to deliver products that meet the evolving needs of laboratories across academia and industry. You’ll also represent the company at industry events with occasional international travel. Key Responsibilities Product Strategy & Market Insight • Define and communicate product vision, strategy, and roadmap aligned to business goals, • Conduct market research, competitor analysis, and voice-of-customer activities, • Identify trends, emerging technologies, and customer challenges, • Gather and prioritise product requirements, balancing innovation with practicality Product Development & Compliance • Partner with R&D to deliver technically robust, high-performing solutions, • Lead the full product lifecycle from concept through to commercialisation, • Oversee prototyping, validation, manufacturing, and post-launch support, • Ensure compliance with relevant industry standards Go-to-Market & Collaboration • Work with sales and marketing to define positioning, pricing, and launch strategies, • Manage product roadmaps and coordinate cross-functional delivery, • Support development of technical documentation and marketing materials, • Enable application development to support customer adoption and education Performance & Customer Engagement • Track product performance using KPIs and market feedback, • Drive continuous improvement through data-led decisions, • Represent the business at customer meetings and industry events, • Deliver product training to internal teams About You Education • Degree in Engineering, Chemistry, Physics, Life Sciences, or related field Experience • Strong background in Mass Spectrometry (GC-MS and/or LC-MS), • Experience in applications development, validation, or standardisation, • Commercial or customer-facing experience is advantageous Keywords: chromatography, mass spectrometry, GCMS, GC/MS, GC-MS, product manager, product management, product development, research, development, market analysis, marketing, Edinburgh, Livingston, VRS9391SE

Together we are Trusted to Serve Scotland. Principal Digital Specialist - Applications Architect Shape the Future of Scottish Water’s Application Landscape Scottish Water is modernising how we design, build and run the applications that support our people, customers and operations across the country, and we are looking for a talented and forward-thinking Applications Architect to lead the reinvention of our Line of Business and custom application estate. This role sits within the Digital Strategy, Architecture & Platforms function and reports directly to the Digital Architecture Manager. You will take ownership of our applications roadmap, champion modern engineering practices, and ensure that new and existing applications are secure, scalable, maintainable and future ready. About the role As Applications Architect, you will drive the transformation of our diverse application landscape, spanning major Line of Business systems, custom .NET services and Power Platform solutions. You will work closely with Cloud Architecture, Enterprise Architecture, Cyber Security, Platforms and business stakeholders to ensure alignment with strategic roadmaps and Scottish Water’s digital ambitions. This opportunity is ideal for an experienced .NET engineer or tech lead who is ready to step into architecture and influence technology direction across a national organisation. What you'll be doing In this role, you will reinvent our Line of Business and .NET application estate using modern engineering and architectural approaches while defining application standards, patterns and principles that support consistency, quality and long-term maintainability. You will collaborate closely with Digital Innovation teams to mentor, coach and upskill developers into confident .NET engineers and promote best practice across CI/CD, code quality, testing, secure development and cloud‑ready design. Alongside this, you will work with the Enterprise Architecture team to shape application strategy, lifecycle plans and future roadmaps, ensuring solutions align with cloud architecture principles and contribute to wider digital transformation goals. You will also provide architectural oversight for the refresh of major Line of Business applications, working with Cloud Architects to ensure solutions meet standards for security, scalability, resilience and operational support. A key element of the role is championing security by design and modern cloud patterns, including APIs, microservices, event‑driven design and the use of serverless technologies where appropriate. Partnering with business teams, you will design modern tools and applications that simplify work, improve experiences and deliver real-world value for Scottish Water staff. What you'll bring To be successful, you will bring strong experience in .NET development, ideally with exposure to solution design, and a solid understanding of modern application architecture covering APIs, integration patterns, cloud‑native development, DevOps, code quality and secure engineering. You will have a passion for mentoring developers and building high‑performing engineering capability, along with the ability to influence technical direction, build strong relationships and communicate clearly with both technical and non‑technical stakeholders. Curiosity, creativity and a continuous improvement mindset will also be important. Experience with Azure, Power Platform, Line of Business system modernisation or working in a regulated environment would be advantageous but is not essential. You will join a collaborative and future‑focused digital organisation, with the opportunity to make a tangible impact on how Scottish Water builds and supports applications across the business. You will help shape modern engineering culture, uplift capability and deliver tools that support thousands of colleagues across Scotland. Looking out for you While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance. You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping. The not-so-small print This role will be a Grade 8. If you’re new to Scottish Water, you’ll join us on a starting salary of £52,671. Performance-driven pay progression would then allow you to move through the range to a maximum of £72,281. If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on the 15th April 2026. We operate Balanced Hybrid working at Scottish Water and we encourage people to work half their time in a Scottish Water location. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry - we’ll only start these checks once you’ve accepted an offer.

Together we are Trusted to Serve Scotland. How’s this for job satisfaction: at Scottish Water we look after Scotland's most precious natural resource. From source to tap, we are guarding Scotland’s reputation for refreshingly pure water, and caring for our environment at the same time. Sounds good? We are looking for motivated people to join our Water Response team, working in the Tweed area covering Edinburgh/ Lothians and the Borders. What you’ll do Your number-one priority is resolving customer issues. You’ll take control of any situation, investigate problems, and come up with solutions that make customers happy – always making sure they’re kept up to date. You’ll also carry out routine repairs and maintenance on water network infrastructure, as well as plant, equipment, and vehicle checks. All while putting health and safety first working to our combined water response activities risk assessments and SLG our sites to Chapter 8 NSRWA will be essential. Putting our customers first by keeping any service disruption to a minimum. Accurate reports are essential, so you’ll be across reporting systems for measuring performance and productivity. And as you’ll be working as part of a 2-man team, you will participate on a 1 in 5 standby rota for out-of-hours work. What you’ll bring You’ll spend some time working alone, so you’ll need to be self-motivated, but still eager to contribute to your team’s goals. Basic IT skills are a must, as you’ll be using digital equipment and apps throughout the day. You’ll need report writing skills too – nothing fancy, but enough to get your point across clearly, quickly, and accurately. A full, clean driving licence is non-negotiable, as you’ll need to travel around sites in the Tweed area Edinburgh, Lothian’s, and the Borders. A few ‘nice to haves’: it would be ideal if you have experience with HGVs or 180/360 excavators. And experience using cable avoidance tools would be good. As would an understanding of health and safety principles for site working or skills in basic ground. Holding a CPCS or NSRWA qualification would be great, but it’s not a must-have. Looking out for you While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance. The normal hours for this role are Monday to Friday, from 8.00 to 15.30 Monday to Friday. But you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping. The not-so-small print This role will be a Grade 4. If you’re new to Scottish Water, you’ll join us on a starting salary of £30,440. Performance-driven pay progression would then allow you to move through the range to a maximum of £35,260. If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until the 14th April 2026 at midnight. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry - we’ll only start these checks once you’ve accepted an offer.

General Manager In Training - Edinburgh, Are you currently an Assistant or Deputy Manager, with career aspirations plans of becoming a General Manager? Then look no further as we have the job for you. Bowling is one of the original social networks, it's been a part of our families and friendships for generations, from birthday parties to first dates. With 48 sites, and almost 1200 lanes, bowling is at the beating heart of what we do. And there's also lot's more to enjoy. From one of the world's first ever Hyperbowling experiences, laser tag, a range of Houdini's escape rooms, our state-of-the-art arcades, American pool tables, and of course our bar and food menu. The Role As a General Manager in Training, you will receive a 12-week training plan to develop you into the role where you will be learning how to successfully run and manage a Tenpin centre. You will be traveling around the region, gaining relevant experience from our different sites. The ideal General Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team. Skills You Need • Previous experience as an Assistant or Deputy Manager, in hospitality or leisure industry,, • Full of determination, enthusiasm, and patience, • Fully flexible and highly adaptable to change, • To be able to drive and have access to your own vehicle. Our Fantastic Benefits • Industry leading bonus scheme, • Enhanced holiday entitlement - 33 days per annum (inclusive of Bank Holidays), • Enhanced Maternity, Paternity, Adoption leave, • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family & friends, • Free Food, • Medicash Health Care Cash Back Scheme, • Employee Assistance Programme, • Free counselling, • Life assurance - 4 x annual salary, • A day off for your birthday, • Long Service Awards What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins). Career Development If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management roles.

Position:GermanSpeakingCustomerServiceAdvisor The following information provides an overview of the skills, qualities, and qualifications needed for this role. Workinghours:MondayFriday08:00am5pm Location:Edinburgh Salary:£24,800+£1,000 Whowearelookingfor. ,haveapassionfortravel,. Whatyouwillgetinreturn JoiningtheteaminEdinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes: 33daysannualleave Workplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmore Employeewell-beingprogram,EmployeeAssistanceProgramandenhancedsickpay Monthlyperformance-basedbonuses Extensivelearningopportunitiesandresourcestofurtheryourcareer Enhancedfamilypolicies(maternity/paternity/adoption) Lifeandhealthinsurance Freeon-sitegym Hybridworking(after6months) Frequentemployeeengagementevents Referafriendbonusscheme Whatyoullbedoing Providingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries. ProvidingresolutionstoourcustomersviaCall,ChatandEmail. Handlingcustomerquerieswithempathy,patienceandcompassion. Attendingregularteamhuddles. Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures. Assistinginadhocassignedprojects. Whatyoullneed Customerserviceexperience Mustbe?uentinGermanandEnglish Effectivecommunicationskills GoodknowledgeofMicrosoftOfficesuite&Pro? xrnqpay cienttypingabilities • Abilitytoremaincalmandlogicalinchallengingsituations, • Excellentproblem-solvingskills Pleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,,reportthemimmediately. GermanSpeakingCustomerServiceAdvisor GermanSpeakingCustomerServiceAdvisor GermanSpeakingCustomerServiceAdvisor GermanSpeakingCustomerServiceAdvisor

Become a Supervisor at ProCook Edinburgh Store! Are you passionate about customer service and ready to lead a dynamic team? ProCook, a renowned name in the cookware industry, is looking for a skilled Supervisor for our store in Edinburgh. This role offers a fantastic opportunity to enhance your leadership abilities while creating a delightful shopping experience for our customers. This is a full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis, based in our Edinburgh store. Key Responsibilities: Lead, motivate, and train staff to excel in their roles. Monitor sales targets, providing support and guidance to the team. Assist in ordering and maintaining product inventory. Handle customer queries and resolve issues in a professional manner. Uphold store standards for cleanliness and presentation. Why Join Us? At ProCook, we support our staff with training and development opportunities, a positive work environment, and a chance to progress in your career. Our Commitment to You - And Your Commitment to ProCook Were proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, were looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, youll fit right in. What Were Looking For: Previous experience in retail supervisory roles. Strong leadership qualities with the ability to inspire a team. Exceptional communication and interpersonal skills. Proactive and customer-oriented attitude. Ability to multitask and thrive in a fast-paced environment. Familiarity with POS systems and retail operations. Willingness to work flexible hours, including weekends. Benefits Why Youll Love Working at ProCook: Salary is £13.79/hr. A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69). Bonus based on sales targets. Structured training to build product and sales skills. Be part of a fast-growing company. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme. Pension Scheme. Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues). We Welcome Everyone: ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. Were committed to making our recruitment process as inclusive and accessible as possible. About ProCooks Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Agile Coach – Contract Opportunity (Outside IR35) Rate: £550 per day Duration: 6 months Hours: 37 hours per week Location: Edinburgh (Hybrid Working) Our client is looking for an experienced Agile Coach to support multiple teams within a growing Data & Analytics function. This role will focus on helping teams adopt new ways of working, improving collaboration, supporting delivery, and providing facilitation across a dynamic and evolving environment. Key Responsibilities Support delivery of Data and AI products alongside Data Science and Data Engineering team Provide Agile coaching and delivery support in collaboration with senior stakeholders Establish and embed improved Agile ways of working across teams Work with leadership to drive strategic change initiatives Facilitate planning and collaboration across multiple teams Guide teams through organisational growth and transformation Support the development of Agile practices within Data Science teams Contribute to the growth and adoption of AI capabilities (including tools such as Copilot) Transition focus over time from coaching into delivery supportEssential Skills & Experience Deep understanding of Agile principles, frameworks, and techniques Proven experience embedding Agile practices across different team types Ability to apply the most appropriate Agile approaches for context Strong knowledge of Agile software/product development Track record of drivi...

DescriptionWant to drive your career forward at a company where youre truly valued?Then wed love you to join us at Poltronesof as a 7.5 Tonne Delivery Driver. Youll be part of a supportive team dedicated to bringing smiles to customers faces, not just furniture to their door. In a career that rewards hard work with great benefits. Are you the right candidate for this opportunity Make sure to read the full description below. Whats the opportunity? If youre all about making the people around you smile and delivering a great service for customers then you could be the perfect for us. All you need in order to apply is a Category C1 vehicle licence, a driver digital tachograph card and the relevant drivers CPC qualification (certificate of professional competence). Well sort the rest! Previous furniture delivery experience can be a benefit, but we find personality and the ability to learn new skills more important.What does the role involve? • Delivering and installing furniture in customers homes, • Working through a delivery schedule with the support of your crew mate, • Work as part of a wider distribution centre team in helping to load and unload furniture onto our vehicles, • Providing a brilliant service to our customers and encouraging their feedback, • Making sure the team is safe by carrying out checks and driving safely, • Work 44 hours over 4 days with every Sunday off. Flexibility would be required in peak periods, • Heavy lifting Who are we looking for?, • Previous experience within a driving role, • Category C1 vehicle licence, • Driver digital tachograph card, • Relevant drivers CPC qualification (certificate of professional competence), • Knowledge and understanding of safety requirements of operating a vehicle and is familiar with the use and regulation of tacographs, • Good communication and interpersonal skills, • Ability to follow process and procedures, • Strives to achieve the highest level of customer satisfaction, • Physically fit and able to undertake manual handling as this role involves heavy lifting, • Hard working, • Team player, • Experience in a warehouse environment (desirable) Whats in it for you?, • Basic xrnqpay salary of £30,000.00, • A five day rest period every three weeks, • Development plan, • 33 days holidays including bank holidays pro rata, • Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!, • Colleague Discount, • Career progression, • Enhanced Maternity, Paternity and Adoption Leave, • Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics, • Virtual GP Access to a GP service 24/7, • Salary finance scheme, • Pension Scheme, • Death in Service, • Life assurance INDHP

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. GTC, part of the BUUK Infrastructure Group, are looking forProject Engineer - SCADAwho would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Purpose of this role Provide 33/11kV engineering knowledge & support to the Project Manager to ensure continuing project success, key milestones are achieved, working standards & compliances are adhered too and financial commitments are fully managed. Your key responsibilities are Maintain the stability, configuration, and ongoing performance of the SCADA / Network Management System (NMS), ensuring system defects, firmware issues and configuration problems are resolved promptly. Support operational control teams by ensuring real-time visibility of the network through reliable NMS / SCADA head-end operation. Project manage the installation, commission and integrate telemetry systems including RTUs, PLCs, relays, and associated automation devices, supporting I/O checks, firmware updates, SAT/FAT activities, and version control. Assist in the development and maintenance of digital substation standards, engineering, protection integration, and relay configuration support. Working with the Electricity Programme Manager, contribute to the organisations cybersecurity posture by supporting NIST 2.0 readiness, assisting with technical hardening, and producing audit-ready evidence. Support the design, execution, and continuous improvement of operational test plans across SCADA / NMS assets. Assist in the digitisation and maintenance of the electricity networks drawing libraries and technical record systems. Contribute to the monthly NMS (SCADA) update for the Electricity leadership team, ensuring clear communication of performance, risks, and ongoing improvement activity. Provide wider support to the Innovation & Transformation Manager in driving efficiency and operational improvement across the company. Undertake any other duties appropriate to the role as required to support safe and efficient operational delivery. Qualifications Minimum - Higher National Certificate in Electrical Engineering (or working towards). EUSR (CSCS) Card. IEng in Electrical Engineering (or working towards). Experience/Knowledge Technical, industry, contract, programme, control system operations, commissioning, and Health & Safety experience in power distribution, up-to 33kV. Abilities/Skills An effective communicator, influencing, negotiation & interpersonal skills. Proactively builds knowledge capability through personal effort, sharing knowledge, ideas, and expertise with others. Strategic thinker in relation to problem solving & stakeholder management. Desirable BSc / BTech in Electrical Engineering. NEBOSH (National General Certificate in Occupational Health & Safety). CEng in Electrical Engineering (or working towards. IOSH (Institution of Occupational Safety and Health). Leading multiple projects, in relation to Primary Sub-stations, including 33kV Network Management Systems. Ability to use Microsoft Office programmes or equivalent. Conditions of EmploymentYou are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers homes. Ready to make your application Please do read through the description at least once before clicking on Apply. You will be required to participate in a standby rota. You will hold a driving licence. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. xrnqpay Therefore, if you're interested in this role, we encourage you to apply as soon as possible.

Promote adoption of AI tools (mainly Copilot) across the organisation. Support delivery of Data & AI products alongside Data Science and Engineering teams. Experience of working with teams building digital, data and AI products and serv.

Role Overview: Attend sites to prepare comprehensive and accurate specifications and quotes for installation projects, ensuring all details are communicated to relevant stakeholders. The role involves providing support and guidance to engineers during projects and conducting quality inspections upon completion to ensure compliance. You will promote the importance of quality work and professional attitudes, fostering an environment that encourages employee development, good relations, team building, and adherence to quality standards. Key Responsibilities: Specification and Quoting : Prepare detailed and accurate specifications for installations following site visits, ensuring client needs are met within legislative boundaries Procurement : Order all necessary parts and subcontracted services for confirmed installations, ensuring timely availability and delivery Communication and Support : Relay installation details to all relevant parties, providing both on-site and off-site support and guidance to engineers to ensure compliance with business quotes Operational Management : Manage the day-to-day operations of operatives, providing technical support, encouragement, and training to ensure the completion of an agreed number of jobs per week Client Relations : Serve as a key contact for clients, assisting in developing relationships and resolving problematic jobs. Attend and facilitate the resolution of customer complaints, including site visits and providing technical overviews, ensuring professional representation of the company Quality and Professionalism : Promote the importance of quality work and professional attitudes, fostering an environment that supports employee development, good relations, team building, and quality standards Follow-Up : Address recalls after an engineer has attended a property more than twice, providing management with details of the work and suggestions for preventative measures or training needs Compliance : Ensure client contractual and specific requirements are met and, where possible, exceeded Communication : Convey company procedures and client requirements to operatives through daily contact and structured monthly Toolbox Talks Training and Support : Assist the Head of Region and Install Manager with training requirements and technical support for both existing engineers and new starters Quality and Safety Audits : Conduct quality checks and health and safety audits to a predetermined target volume, communicating outcomes and completing reports for client meetings Skills & Experience NVQ Level 2/3 in Heating and Ventilation or equivalent (essential) Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) Valid UK driving licence (essential) Previous practical experience in heating system surveys or domestic installation projects (essential) Solid understanding of gas safety regulations and industry standards Strong problem-solving skills and the ability to work independently What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £38,000 - £44,000 per annum Company vehicle and fuel card supplied Uniform, PPE & mobile device supplied Contributory pension scheme Life assurance 20 days + Bank holidays Enhanced maternity, paternity, adoption leave and other family friendly policies Sureserve Benefits Hub, accessing over 1000 retail discounts Virtual GP service, available for employees and immediate family Employee Assistance Programme (EAP) Bike2Work Scheme EV Car Scheme Employee engagement events and Employee Voice programmes Strong opportunities for career growth and development Sureserve Legends celebrating the fantastic ways in which our employees live our values Committed to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks. TPBN1_UKTJ

Principal Consultant – CRM & Next-Best-Action Decisioning The Role We’re looking for a Principal Consultant specialising in CRM & Next-Best-Action Decisioning (NBA) to join our growing Customer Strategy & Engagement team. This is an exciting opportunity for somebody with 4+ years’ consulting or relevant in-house experience, who is eager to make an impact at the intersection of marketing, technology and customer experience. As part of our project teams, you will help leading organisations modernise how they plan, deliver and measure customer engagement, collaborating with clients to design future‑fit customer engagement strategies, martech roadmaps, and marketing ops models, that drive real business outcomes and deliver more personalised and effective customer experiences. This a role that offers variety, challenge and the chance to learn from senior experts, while shaping the future of customer‑centric marketing with some of the UK’s most ambitious and well‑known brands. Key Responsibilities Shape and own enterprise-level customer engagement and NBA strategies that connect marketing, data, and technology to deliver business growth and customer value. Set the strategic direction for client maturity progression - architecting the roadmap from campaign-based engagement to fully autonomous, real-time decisioning ecosystems. Define the vision and guardrails for the use of AI, adaptive models, and contextual data - ensuring responsible, value-driven application of advanced NBA capabilities. Oversee translation of business strategy into decisioning blueprints, prioritised use cases, and measurable success outcomes across multiple channels and lifecycle stages. Influence data and martech strategies to ensure readiness, integration, and scalability of NBA capability within the client’s ecosystem. Establish enterprise measurement frameworks that quantify customer and commercial impact, embedding experimentation and continuous optimisation as business‑as‑usual. Govern experimentation and value measurement across programmes, ensuring rigour, comparability, and clear executive storytelling of performance and ROI. Articulate and simplify complex decisioning concepts for senior stakeholders, influencing investment and operating model decisions. Design and embed governance and operating models that enable sustainable NBA management, continuous learning, and cross-functional alignment. Lead and mentor multi-disciplinary teams, developing consultants and client practitioners to build enduring NBA capability. Develop and evolve Optima’s intellectual property, accelerators, and methodologies that enhance market differentiation and delivery excellence in NBA decisioning. Act as a senior client partner, trusted advisor, and thought leader across accounts and industry forums, shaping the future direction of data-driven engagement. Skills & Experience Essential 8+ years’ experience delivering data-driven marketing, CRM, or decisioning initiatives at a consultancy, agency or relevant industry role. Experience with technical configuration or integration of NBA/CRM platforms, including understanding of data pipelines, APIs, and workflow automation. Proven ability to shape and lead large-scale decisioning transformation programmes from strategy to deployment. Demonstrated experience defining NBA operating models, governance, and measurement frameworks. Skilled at advising senior stakeholders on how to scale NBA and AI-driven engagement. Leads teams of consultants and client personnel to design and implement NBA frameworks. Expertise in arbitration design, decision strategies, and business prioritisation. Shapes roadmaps and maturity progression — guiding clients from campaigns to always‑on NBA decisioning. Strong client relationship and delivery management experience across complex, multi‑stakeholder environments. Coaches and mentors teams to build client capability and adoption. Highly proficient in Microsoft PowerPoint and Excel. Desirable Deep expertise in decisioning platforms, e.g. Pega CDH, Adobe Experience Platform. Hands‑on experience architecting multi-channel, real-time engagement ecosystems. Thought leadership contributions, e.g. white papers, conference talks, capability development. Proven experience leading cross‑market or global deployments. Deep understanding of adaptive analytics, model governance, and responsible AI. Experience integrating NBA with CRM, DMP, CDP, and channel orchestration tools. Experience embedding test-and-learn frameworks and ROI measurement in decisioning programmes. Acts as practice or capability lead, defining standards and accelerators for reuse. Experience in regulated industries with complex governance needs, e.g. banking, insurance, telecoms. The Team You’ll be part of Optima’s Customer Strategy & Engagement service line; a dynamic group of strategists who help clients unlock customer value and deliver transformation and bring bold ideas and practical solutions to every engagement. You’ll collaborate closely with colleagues across other services lines, including Growth, Delivery Office, Data Science and Data Engineering, contributing your marketing expertise to shape integrated, future‑ready solutions. Our team is based all over the UK, but every individual is aligned to one of our offices in either Edinburgh, London or Bristol. The Company Optima Partners brings together expertise in design, transformation, data, marketing and technology to help organisations grow and thrive. We are the go‑to challenger consultancy for AI-driven transformation in the financial services, energy and telecoms industries, helping clients move from strategy to outcomes fast. Our clients include Lloyds Banking Group, Barclays, Virgin Money, Royal London, Aviva, Ovo Energy, The AA, and more. Our approach is hands‑on: we stay embedded through delivery, simplify complexity, and always focus on lasting results. We believe in forming deep partnerships with clients, so our work doesn’t just advise but delivers impact in practice. For those joining us now, it’s an especially exciting time - we’re scaling fast and building the next chapter of our growth story. Ready to lead the next wave of marketing transformation? We’d love to hear from you. #J-18808-Ljbffr

Salary: Ensure you read the information regarding this opportunity thoroughly before making an application. Competitive Salary + Bonus + Excellent Benefits Maintenance/Service Engineer Hire Equipment - Livingston Fusion Utilities So, who are we? We are Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Maintenance/Service Engineer based in Livingston youll be responsible for: * Servicing and calibrating equipment for our won hire fleet and customer owned equipment, including, where relevant carrying out services at customer premises * Competently carrying out technical demonstrations on the companys full range of hire products * Supplying regional support on the specialist range of equipment that is operated from the central support facility at the HQ in Chesterfield * Providing telephone technical support both internally and externally * Delivering first class customer back up including attending breakdowns, providing onsite technical support and training, carrying out xrnqpay site audits and providing feedback to customers and supervisors This is a full-time, permanent role working 40 hours per week Monday to Friday between 7.30am 4.30pm or 8am - 5pm And heres what wed like you to have: * A proven mechanical engineering/mechanics background * Electrical, hydraulic and component fault finding background/experience * Flexible disposition * Aptitude to learn quickly * Ability to work unsupervised We look forward to receiving your application! ACMM150

ServiceNow Architect | Global Consultancy | End-to-End Delivery Leadership Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Are you a hands-on ServiceNow expert who thrives at the intersection of strategy, architecture, and delivery? We're partnering with a leading global Consultancy to find a ServiceNow Architect who can own engagements from initial client conversations through to successful implementation and beyond. This is not a pure design role. We're looking for someone who can shape, build, and deliver - someone equally comfortable running client workshops, defining architecture, and rolling up their sleeves to develop on the platform. The Opportunity As a ServiceNow Architect, you will play a pivotal role in delivering transformational ServiceNow programmes for enterprise clients. You'll lead from the front, translating business challenges into scalable solutions, guiding delivery teams, and ensuring high-quality outcomes across the full lifecycle. You'll be trusted as both a technical authority and client advisor, helping organisations maximise the value of their ServiceNow investment. What You'll Be Doing • Lead end-to-end ServiceNow engagements from discovery through to delivery and optimisation, • Facilitate client workshops, requirements gathering, and solution shaping, • Define solution architecture aligned to best practices and business outcomes, • Take a hands-on role in development and configuration where required, • Provide technical leadership and oversight across delivery teams, • Drive governance, quality assurance, and successful project execution, • Advise clients on ServiceNow roadmaps and platform strategy, • Collaborate with stakeholders across business and technical teams, • Strong, demonstrable experience across the ServiceNow platform in both architecture and development, • Proven ability to lead full lifecycle implementations independently, • Deep understanding of ServiceNow best practices, design patterns, and platform capabilities, • Experience delivering solutions across multiple modules, ideally including:, • GRC (Governance, Risk & Compliance), • CSM (Customer Service Management), • Ability to translate complex business needs into scalable technical solutions, • Experience working directly with clients in a consulting or advisory capacity, • ServiceNow CIS certifications - essential - multiple preferred, • Work with a globally recognised consultancy on high-impact transformation programmes, • Opportunity to take true ownership of architecture and delivery, • Access to complex, enterprise-scale projects across industries, • A culture that values technical excellence, autonomy, and innovation This role is ideal for someone who has moved beyond pure development and wants to own the bigger picture, but still enjoys being hands-on when needed. xrnqpay You're someone who doesn't just design solutions, you deliver them end-to-end. If you're ready to take the lead on meaningful ServiceNow transformations and work at the forefront of enterprise technology delivery, we'd love to hear from you.

You will work across the full Linux stack from kernel through networking, virtualization and graphics to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon. This is an excellent opportunity for someone who wants to have a meaningful impact on the adoption

A leading professional services firm in the UK is seeking a Senior Data Engineer to transform adoption data into trustworthy reporting using Microsoft Fabric and Power BI.You will build data pipelines, design datasets, and ensure quality reporting while working flexibly in a hybrid model.Applicants

Want to be our Senior Data Engineer (Microsoft Fabric & Power BI) and turn messy adoption data into fast, trusted reporting? You’ll build the data foundations that let the business see what’s working, what isn’t, and what to do next.This new role is being offered on a 6 month FTC.You’ll join

We seek an experienced Associate Director, Gen AI Architect, specialising in the Energy, Resources & Industrials (ER&I) sector, to join our AI & Data team.This role is pivotal in driving the adoption and implementation of Gen AI solutions within ER&I.Generative AI is transforming ER&I, offering unpr

A leading digital consultancy seeks a Senior Training & Instructional Designer who excels in crafting impactful learning experiences. You will influence user adoption of new systems, collaborate with SMEs, and mentor junior designers, all while enjoying a hybrid working model and a strong focus on c

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Nestled beneath Old Town Chambers, part of the prestigious Autograph Collection, Luckenbooths is a vibrant brasserie just steps from the Royal Mile. Celebrated for its warm atmosphere, seasonal Scottish menu, and stunning views, its a favourite for locals and visitors alike. Join a passionate team in one of Edinburghs most iconic and historic settings. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL What you'll be doing... Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience. Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy. Support and guide the team, helping with training and encouraging everyone to deliver their best. Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive. Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating. Monitor stock levels and assist with inventory, ensuring were set up for success every shift. Help with scheduling and shift planning, making sure the team is prepared and ready to go. Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety. WHAT WE NEED FROM YOU A natural people person whos excited to take on a leadership role, with some experience in food and beverage. Strong communication skills, able to motivate and energise team members while keeping things running smoothly. Quick thinking and problem-solving skills to handle guest needs on the fly. Organised and adaptable, managing multiple tasks with ease. A team player through and through, ready to jump in wherever needed to support the crew. High energy and a flexible attitude, thriving in a fast-paced, lively setting. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know. TPBN1_UKCT

Crew Member - MOXY Edinburgh Fountainbridge Gross salary: £12.64 per hour Casual contract Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home. Main Tasks & responsibilities Helping guests and creating positive experiences Manage hotel room inventory and checking guests in/out the Moxy way Operate Food & Beverage outlets the Moxy way Manage all bills and payments correctly Prepare food, clean, tidy, restock, take deliveries and organize BOH areas Follow all food safety, licensing and health and safety policies to work safely Supporting other Crew Members and follow direction from Crew Leaders Promote and support the Moxy brand & the Marriott Bonvoy loyalty program Were looking for someone with Moxie, which is all of these things: Have high energy and a fearless do-it-yourself attitude Good with people and enjoy chatting with guests Skilled multi tasker who can balance hard work with great service Know being relaxed isn't the same as being lazy Clear communicator fluent in English (and other languages a plus!) Useful Experience Experience within the service industry Knowledge of hotel systems such as Opera and/or Micros Knowledge of Food Safety & Licensing laws Personal experience of travel & travel industry BENEFITS FOR YOU! Health Cash Plan Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide Discount on Food & Beverages at Marriott hotels worldwide Enhanced Maternity/Paternity/Adoption pay Pension scheme Twenty eight holidays (annually increasing to max thirty three holidays) pro-rata Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Norway and Poland) and expanding its reach with new properties in key markets. The companys pipeline includes hotels in European strategic cities and airports. To learn more about visit Hotel Co 51 website. MOXY Hotels Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all forever giving its guests permission to Play On #atthemoxy. For more information, visit Moxy hotels webiste. and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition. Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program. TPBN1_UKCT

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and German. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines. * Take ownership of customer concerns, resolving travel-related issues end-to-end. * Communicate clearly and confidently across multiple channels. * Collaborate within a supportive team to achieve KPIs and service targets. * Share ideas to improve customer experience and internal processes. * Represent and represent the Trip.com culture in every interaction. What You'll Bring: * Previous customer service experience, ideally in a contact centre environment. * Fluent in English and German (written and verbal). * Strong communication and problem-solving skills, with resilience under pressure. * Ability to handle multiple web chats with fast, accurate typing. * Confident working towards and achieving KPIs / Targets. * Motivated, adaptable, with eagerness to learn and grow. * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. * Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: * 33 days annual leave (including bank holidays) * 3 extra days for parents/guardians, plus long service leave after 10+ years * $600 USD in Trip Coins annually to spend on your next adventure * Monthly bonuses & $450 USD refer-a-friend scheme * Health cash back plan for dental, optical, physiotherapy, massages & more * Employee Assistance Program, wellbeing support & enhanced sick pay * Enhanced family policies (maternity, paternity & adoption) * Life insurance worth 4x your annual salary * Hybrid working options (based on performance) * Free on-site gym or discounted memberships at Nuffield Health & PureGym * Continuous learning & genuine career development opportunities * Birthday & service anniversary celebrations with gift cards and cake * Regular team events, social activities, and recognition programmes. * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Portuguese RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Portuguese and English lines. * Take ownership of customer concerns, resolving travel-related issues end-to-end. * Communicate clearly and confidently across multiple channels. * Collaborate within a supportive team to achieve KPIs and service targets. * Share ideas to improve customer experience and internal processes. * Represent and represent the Trip.com culture in every interaction. What You'll Bring: * Previous customer service experience, ideally in a contact centre environment. * Fluent in English and Portuguese (written and verbal). * Strong communication and problem-solving skills, with resilience under pressure. * Ability to handle multiple web chats with fast, accurate typing. * Confident working towards and achieving KPIs / Targets. * Motivated, adaptable, with eagerness to learn and grow. * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. * Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: * 33 days annual leave (including bank holidays) * 3 extra days for parents/guardians, plus long service leave after 10+ years * $600 USD in Trip Coins annually to spend on your next adventure * Monthly bonuses & $450 USD refer-a-friend scheme * Health cash back plan for dental, optical, physiotherapy, massages & more * Employee Assistance Program, wellbeing support & enhanced sick pay * Enhanced family policies (maternity, paternity & adoption) * Life insurance worth 4x your annual salary * Hybrid working options (based on performance) * Free on-site gym or discounted memberships at Nuffield Health & PureGym * Continuous learning & genuine career development opportunities * Birthday & service anniversary celebrations with gift cards and cake * Regular team events, social activities, and recognition programmes. * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Trust Manager / Senior Trust Manager Location: Edinburgh or Glasgow (Hybrid & Flexible Working) Salary: Competitive Hours: 33.75 hours per week (full-time or part-time) An established and highly regarded professional services firm is experiencing sustained growth across all departments and is now looking to appoint a Trust Manager / Senior Trust Manager to play a key role in the continued development of its Trust, Executry and Charity Accounting function. This is a standout role for someone who wants more responsibility, influence and career momentum, without sacrificing balance or culture. This is a rare opportunity to join a busy, stable and forward-looking firm with a genuinely positive outlook, where trust work is valued, investment in people is real, and work-life balance is actively protected. The Opportunity You will join a friendly, capable and growing Trust team, taking on a senior role that goes beyond day-to-day delivery. The firm is keen to appoint someone who will: Help shape and drive the Trust team forward as it continues to grow Lead the development and implementation of technology and process improvements that streamline routine trust work, enabling the wider team to focus on more complex, high-value matters Contribute to project-based initiatives, including the adoption of new systems, automation and smarter working practices Bring ideas, innovation and leadership to ensure the team continues to stay ahead of client expectations Key Responsibilities Preparation, review and coordination of trust, executry and charity accounts Oversight of a broad range of trust structures, from straightforward to complex Liaising with legal, tax and investment professionals (in-house and external) Supporting the wider Trust team through guidance, delegation and mentoring Contributing to improvements in systems, processes and technology Helping to develop and future-proof the Trust accounting offering About You Strong experience in trust and executry accounting within professional services Comfortable operating with autonomy and taking responsibility Commercially aware, organised and detail-focused Interested in innovation, systems and improving how work is delivered Confident working with clients and colleagues at all levels Keen to grow your career and influence the direction of a team Why This Firm? Excellent flexibility and hybrid working as standard A culture that genuinely prioritises work-life balance and wellbeing Strong commitment to professional support, training and career development High levels of job security, stability and long-term opportunity A collaborative environment where people are trusted and supported A firm that is busier than ever, with a very positive future outlook This role would particularly suit someone who feels ready to step up into a broader, more influential position with clear scope for progression. Interested? Please send your CV to Ashlene McFadden, via the ‘Apply Now’ option below to be considered for the role

German-Speaking Customer Adviser - Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Why You'll Love It Here: 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do: Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring: Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where: 37.5 hours a week, Mon-Sun, shifts between 7 AM - 11 PM German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Salary: £26,800 + commission Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm Location: Edinburgh - Onsite Start Date: April 2026We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Russian Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Russian and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Russian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring: Fluent in English and Russian (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

French Speaking Customer Service Advisor Salary: £26,800 + monthly incentive based on KPI's Contract: Full time, permanent Shifts: Shifts rotate, usually Monday - Sunday 8am - 4.30pm Training: 12 weeks Location: Full based on site in Edinburgh We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a French Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in French and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across French and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and French (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Portuguese Speaking Customer Service Advisor Salary: £26,800 + monthly incentive based on KPI's Contract: Full time, permanent Shifts: Shifts rotate, usually Monday - Friday 8am - 5pm (contract hours are Mon - Sun 7am - 11pm, shifts are usually Mon - Fr 8am - 5pm, however, this may change during peak season). Training: 12 weeks Location: Full based on site in Edinburgh We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Portuguese Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Portuguese and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Portuguese and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and Portuguese (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

We have an excellent opportunity available for a Vehicle Technician to join our team at Porsche Centre Edinburgh. Don't worry if you are not currently working for Porsche, we will provide you with a structured Manufacturer training plan and can offer you absolutely fantastic facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. Diagnostic skills and experience in problem-solving are not essential but are desirable. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Dutch and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: - Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring:- Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here:- 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities

Principal Test Equipment Engineer 100% on site in Edinburgh The opportunity: Are you interested in developing test equipment for some of the most cutting-edge defence and aerospace projects in the UK? If you like the sound of developing test equipment for projects such as the SAAB Gripen jet, then Leonardo would like to hear from you. We are looking for an experienced Principal Test Equipment Engineer to join the development team on a complex Automatic Test Equipment system within Product & MRO Services of the Customer Support Services Solutions (CS3) at our Edinburgh based site. You will be required to work within a multi-disciplined engineering team in the delivery of technical solutions for the project. The successful candidate will be involved in a wide variety of engineering activities including, but not limited to, involvement with the design and development of solutions for Automatic Test Equipment systems, integration testing, qualification, certification and customer acceptance. This will involve liaison with internal/external customers, other functions within the Integrated Project Team (IPT) and engineering sub-contractors. What you'll do as a Principal Test Equipment Engineer: Key contributor to the creation and delivery of the technical solution within a defined work package area, ensuring that it meets all stakeholder requirements Development and deployment of test programs Hardware and software integration of test programs Design of systems, interfaces and cable assemblies Work closely with internal IPT Functions, support to Production and liaison with external customers stakeholders Ensure the application of appropriate tools / techniques for test equipment design by the team, providing advice in own area of expertise Resolve emerging issues by proposing and driving through solutions, escalating more complex risks and supporting definition of opportunities and risk mitigation options Foster relationships and networks within and outside the line of business, actively seeking out opportunities and promoting a culture for adoption of best practice Develop, coach, mentor, teach, and upskill other engineers in the wider application of engineering. What we need from you: Demonstrated experience of technical solution development within a multi-disciplinary team · Integration experience using software languages such as CVI, C, C++ · Integration experience in a NI Test Stand environment · LF/Digital and / or RF/uW hardware integration experience · Offsite / Overseas test integration experience · Hands on experience of hardware full design process and lifecycle. · Knowledge of Product safety legislation Experience in capturing and analysing stakeholder needs to help guide the development of solutions capable of meeting the needs of future operational environments Strong interpersonal and collaboration skills, with an ability to influence and adapt according to changing demands. Experience of working collaboratively with internal and external stakeholders from a wide range of organisations, disciplines, backgrounds and levels of seniority, including managing relationships with customers and/or suppliers. Ability to maintain engineering best practice, including looking externally to sources such as academia or other industries Demonstrated ability to coach and develop others Self-motivated with an aptitude for problem solving and driving difficult issues to conclusion Intrinsic Factors: · This is an Edinburgh factory based role using ATE systems however the successful candidate may also have to visit customers in other parts of the UK and abroad. · The successful candidate will be expected to work full time hours and shift patterns in a flexible and demanding environment. · The nature of the Engineering projects means that any candidate being considered for the position must: • Have Secret security clearance, • Have a minimum of 5 years permanent residency in the UK, • Have the clearance to see caveated information such as UK eyes only and ITAR INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Dutch. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Turkish. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines. * Take ownership of customer concerns, resolving travel-related issues end-to-end. * Communicate clearly and confidently across multiple channels. * Collaborate within a supportive team to achieve KPIs and service targets. * Share ideas to improve customer experience and internal processes. * Represent and represent the Trip.com culture in every interaction. What You'll Bring: * Previous customer service experience, ideally in a contact centre environment. * Fluent in English and Turkish (written and verbal). * Strong communication and problem-solving skills, with resilience under pressure. * Ability to handle multiple web chats with fast, accurate typing. * Confident working towards and achieving KPIs / Targets. * Motivated, adaptable, with eagerness to learn and grow. * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. * Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: * 33 days annual leave (including bank holidays) * 3 extra days for parents/guardians, plus long service leave after 10+ years * $600 USD in Trip Coins annually to spend on your next adventure * Monthly bonuses & $450 USD refer-a-friend scheme * Health cash back plan for dental, optical, physiotherapy, massages & more * Employee Assistance Program, wellbeing support & enhanced sick pay * Enhanced family policies (maternity, paternity & adoption) * Life insurance worth 4x your annual salary * Hybrid working options (based on performance) * Free on-site gym or discounted memberships at Nuffield Health & PureGym * Continuous learning & genuine career development opportunities * Birthday & service anniversary celebrations with gift cards and cake * Regular team events, social activities, and recognition programmes. * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Polish. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Polish and English lines. * Take ownership of customer concerns, resolving travel-related issues end-to-end. * Communicate clearly and confidently across multiple channels. * Collaborate within a supportive team to achieve KPIs and service targets. * Share ideas to improve customer experience and internal processes. * Represent and represent the Trip.com culture in every interaction. What You'll Bring: * Previous customer service experience, ideally in a contact centre environment. * Fluent in English and Polish (written and verbal). * Strong communication and problem-solving skills, with resilience under pressure. * Ability to handle multiple web chats with fast, accurate typing. * Confident working towards and achieving KPIs / Targets. * Motivated, adaptable, with eagerness to learn and grow. * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. * Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here: * 33 days annual leave (including bank holidays) * 3 extra days for parents/guardians, plus long service leave after 10+ years * $600 USD in Trip Coins annually to spend on your next adventure * Monthly bonuses & $450 USD refer-a-friend scheme * Health cash back plan for dental, optical, physiotherapy, massages & more * Employee Assistance Program, wellbeing support & enhanced sick pay * Enhanced family policies (maternity, paternity & adoption) * Life insurance worth 4x your annual salary * Hybrid working options (based on performance) * Free on-site gym or discounted memberships at Nuffield Health & PureGym * Continuous learning & genuine career development opportunities * Birthday & service anniversary celebrations with gift cards and cake * Regular team events, social activities, and recognition programmes. * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. What You'll Do: * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. * Take ownership of customer concerns, resolving travel-related issues end-to-end. * Communicate clearly and confidently across multiple channels. * Collaborate within a supportive team to achieve KPIs and service targets. * Share ideas to improve customer experience and internal processes. * Represent and represent the Trip.com culture in every interaction. What You'll Bring: * Previous customer service experience, ideally in a contact centre environment. * Fluent in English and Italian (written and verbal). * Strong communication and problem-solving skills, with resilience under pressure. * Ability to handle multiple web chats with fast, accurate typing. * Confident working towards and achieving KPIs / Targets. * Motivated, adaptable, with eagerness to learn and grow. * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. * Travel & Tourism industry experience - desirable but not essential Why You'll Love Working Here * 33 days annual leave (including bank holidays) * 3 extra days for parents/guardians, plus long service leave after 10+ years * $600 USD in Trip Coins annually to spend on your next adventure * Monthly bonuses & $450 USD refer-a-friend scheme * Health cash back plan for dental, optical, physiotherapy, massages & more * Employee Assistance Program, wellbeing support & enhanced sick pay * Enhanced family policies (maternity, paternity & adoption) * Life insurance worth 4x your annual salary * Hybrid working options (based on performance) * Free on-site gym or discounted memberships at Nuffield Health & PureGym * Continuous learning & genuine career development opportunities * Birthday & service anniversary celebrations with gift cards and cake * Regular team events, social activities, and recognition programmes. * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon