JD: discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold quotes prices, credit details, services and payment arrangements for the customers Oversee the general operations of the academy, including scheduling, facility management, and coordination of events such as competitions, camps, and training sessions. Manage logistics related to training sessions, travel, and accommodation for teams or athletes as needed. Ensure that all aspects of academy operations run smoothly, identifying and resolving any operational challenges. Provide administrative support to coaching staff, ensuring they have the necessary resources, schedules, and tools to focus on athlete development. Manage internal communication within the academy, coordinating between coaching, marketing, HR, and other departments. Maintain accurate records of staff and athlete information, including contracts, performance metrics, and participation in events. Handle inquiries related to admissions, fees, programs, or events, ensuring clear and timely communication. Resolve issues or complaints from parents, athletes, and staff, ensuring a positive experience for all academy members.
Job description: discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Assist the sales team by providing technical insights during customer inquiries, product demonstrations, and presentations. Collaborate with sales teams to assess customer needs and recommend suitable products or solutions. Act as a technical liaison between the customer and the sales team to ensure accurate product specifications and requirements are met. maintains records and accounts of sales made and handles customer complaints Serve as a trusted advisor, understanding customer challenges and proactively offering technical solutions to improve their experience.