£31000–£34000 yearly
Full-time
London
Duties and Responsibilities:
· Oversees the smooth running office operation and help the office to achieve outstanding service to the clients.
· Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation.
· Organize and schedule meetings, appointments, and travel arrangements for consultants.
· Track project timelines and deliverables for e-commerce setups, ad campaigns, etc.
· Prepare reports, presentations, and documentation for consultancy projects.
· Ensure smooth communication between teams and external partners.
· Foster a positive office culture that encourages teamwork and open communication.
· Coordinate with the finance team for payroll, vendor payments, and budget monitoring.
· Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review.
· Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint).
· Ensure compliance with company policies, industry regulations, and health and safety standards.
· Maintain office supplies, equipment, and facilities.
· Assist in basic bookkeeping, invoicing, and expense tracking.
· Manage new inquiries to client onboarding and service confirmation.
· Recruit, On-board tasks and train new administrative staffs.
· Assist in business development activities (e.g., organizing seminars, client meetings).
· Act as a liaison between staff and senior management.
· Implement and improve office policies to enhance productivity.
· Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience**
· Strong organizational & multitasking abilities
· Proficiency in MS Office & office management software
· Excellent communication & interpersonal skills
· Problem-solving & decision-making capabilities
· Knowledge of basic accounting & HR practices