System Analyst
hace 22 horas
Shoreham-By-Sea
Why is this role IMPORTANT to us? At Higgidy there is a wide range of IT and Systems used by various departments when working in the office, remotely and in production areas. We have an exciting opportunity for a friendly, helpful and effective systems analyst to be part of the team to support the business and staff when using IT and Systems. What will you be DOING? • Delivering 1st and 2nd line support across Windows desktop/server OS, Active Directory, and the Microsoft 365 ecosystem (Word, Excel, PowerPoint, SharePoint, Teams)., • Administering and supporting systems used across Higgidy, our departments and group., • Working with third‑party providers to resolve issues across a wide range of applications and equipment., • Microsoft SQL server administration – e.g. database backups, linked servers, views, stored procedures, triggers & jobs, • Support existing Excel-based systems that interface with MSSQL data sources, use formula & pivot tables, • Deployment of hardware (monitors, docking stations, laptops/desktops, keyboards, mice, printers etc) including managing hardware allocated to employees., • Providing Out of Hours support as and when required to keep critical business systems functioning. What SKILLS do you need to have? • Microsoft Office including Office 365 environment and applications e.g. Word, Outlook, Excel, PowerPoint, Teams, Sharepoint, • Microsoft Forms and Power Platform (primarily Power Automate), • Database Administration – Microsoft SQL server, • Dealing with computer hardware, e.g. laptops, desktops, docking stations, monitors, printers and associated peripherals, • Mobile device experience (mobile phones, Apple/android and windows mobile, ipad & other tablet devices), • Networking experience; cabling, switches, wifi, DNS, DHCP, domains, • Experience of Server/Comms environments, • ERP (Access Supply Chain), MES (Mestec) & EDI experience useful, • User & License administration including Multi Factor Authentication, • A/V experience (video conferencing equipment such as TVs, web cams & microphones, MS Teams and other video conference software)