Derby
Reporting to: City Manager The Data Lead is responsible for ensuring the effective management, quality, analysis, and reporting of data across a national charity's service. The role supports operational delivery, contractual performance, continuous improvement, and strategic decision-making through the use of high-quality data. Working closely with service managers, frontline teams, and central performance functions, the postholder will ensure alignment with the charity's Data Governance Framework, Delivery Framework, and One Data Platform. • Act as the local lead for data management and reporting within the Derby service., • Support implementation of the One Data Platform and ensure high-quality source data., • Embed common data standards and ensure consistent recording of interventions, outcomes, and service user journeys., • Liaise between operational teams and central data functions to support organisation-wide data development., • Produce, validate, and interpret performance reports for commissioners, operational management, internal governance, and national datasets such as NDTMS., • Support managers in using data to improve performance and achieve KPIs., • Ensure timely and accurate contractual and statutory reporting., • Respond to ad hoc reporting requests and support the transition to Power BI-based reporting., • Ensure compliance with data governance, GDPR, ISO9001, and organisational policies., • Monitor and improve data quality across systems and processes., • Support audits, Subject Access Requests (SARs), Freedom of Information (FOI) requests, and data compliance activities., • Escalate data risks and breaches appropriately., • Lead day-to-day data operations within case management systems., • Ensure consistent use of systems, data standards, permissions, and data completeness., • Coordinate resolution of system issues and support service continuity during downtime., • Contribute to system enhancements and data model improvements., • Deliver training and guidance on data recording, reporting requirements, and governance standards., • Improve data literacy across teams and support adoption of new systems and reporting approaches., • Enable confident use of dashboards and performance information., • Build effective relationships with commissioners, partners, regulatory bodies, and internal stakeholders., • Represent the service in meetings relating to data, performance, and quality., • Ensure local priorities align with organisational data objectives., • Degree-level qualification in data, analytics, information management, or a related field, or equivalent experience., • Proven experience in a Data Lead, Performance Analyst, Data Analyst, or similar role., • Experience managing, analysing, and reporting operational or service-level data in a complex environment., • Experience improving data quality, supporting audits, and managing performance reporting., • Experience delivering training and supporting change initiatives., • Experience within health, social care, substance use, or commissioned services is desirable., • Strong knowledge of data governance, data quality principles, GDPR, and information management., • Experience with case management systems and performance reporting tools., • Knowledge of modern data platforms and business intelligence tools, including:, • Power BI, • Data warehouses and data lakes, • Common data models, • Ability to translate complex data into meaningful insights for non-technical audiences., • Strong analytical, organisational, and problem-solving skills., • Detail-oriented with a strong focus on data accuracy and quality., • Proactive, organised, and improvement-focused., • Able to manage multiple priorities and deadlines., • Collaborative approach with the ability to work independently., • Professional, discreet, and trustworthy when handling sensitive information., • Competitive salary, • Pension contributions, • Flexible working arrangements, • Learning and development opportunities, • Supportive and collaborative working environment This national charity is committed to helping people make positive changes in their lives. As Data Lead, you will play a key role in developing data capability, improving decision-making, and supporting service excellence through high-quality data and insight. This is an opportunity to make a meaningful impact while developing your career within a values-driven organisation. #J-18808-Ljbffr