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YOUR MISSIONS : • The Chief host will be a representative of the restaurant. Responsible to build and develop relationships with guests visiting the restaurants, local Parisian residents, international guests and regular guests to drive customer loyalty and maximize revenues. • The Chief host will act as a ‘salesperson’, encouraging return customers, capturing new business and communicating any special requests and needs of guests to the restaurant management team. • The Chief host will demonstrate a deep knowledge and passion for the brand they represent and play an active role in building and managing the guest database. Key duties and Responsabilities: • Assist the Restaurant General Manager and the service colleagues to deliver exceptional standards of service and proactively build relationships with guests throughout the property, with the local community and beyond. • Welcome and interact with guests to ensure their every need is accommodated and communicated with the team. • Always exceed guests’ expectations • Become a master of guest recognition and implement initiatives to capture repeat customers and new business. • Take ownership over the guest database ensuring it is regularly updated and utilized to communicate upcoming marketing activity and use as a proactive tool to capture all potential business. • Work closely and communicate with the experience managing team to ensure guest’s needs are effectively communicated to management and all colleagues on the floor. • Actively listen and respond positively to guest questions, concerns and feedback. Support to resolve issues and follow up personally to ensure challenges are overcome. • Maintain exceptional standards of presentation and personal hygiene. • Thorough knowledge of the resort and all facilities and offerings including but limited to on-going promotions, special events, etc. • Training and development of the experience managing team. • Any other duties as assigned. • Provide guests with menus
We are seeking an experienced and confident Meetings & Events Coordinator to become part of our Team at Citadines Holborn-Covent Garden, London. As our Meetings & Events Coordinator, you will: Maximise conversion rates of the hotel’s meetings and events facilities by offering the best customer experience and maintaining future business, whilst seeking business opportunities overall Demonstrate exceptional knowledge about the hotel, its facilities, and services in order to maximise revenue through active upselling Establish and maintain good relationships with all stakeholders (e.g. colleagues, clients, contractors, suppliers) Manage the existing client database and actively engage in the reacquisition of passive customers and acquisition of new business. Here at Citadines, we promote an Enterprising and Winning Mindset. 2 years previous experience in a similar role is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Meetings & Events Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Experienced Pasta Chef needed from mid-April! Bocconcino Restaurant Mayfair Up to £2,300 Per Month after Tax (Dependent on Experience) An Italian Gem in the heartbeat of Luxury Mayfair. Bocconcino Restaurant Mayfair is one of the most Luxurious, Authentic Italian Restaurants, nettled in Mayfair, Central London. We are looking for a talented Pasta Chef to join Bocconcino Restaurant Mayfair Kitchen Team on a Full Time Permanent basis. The appointed Pasta Chef will report into the Head Chef and will support the kitchen Team in ensuring all the ordered dishes from our guests are prepared to an impeccable standard. You will be a great foodie with being highly organised in preparing great food, while ensuring that Food Safety Standards are adhered to at all times. Main Requirements: Must have experience of working in a Luxury Restaurant or Hotel Environment. Full experience of working in a busy, high volume Kitchen Department and pressurised operations. A Self Starter with a zest for great forward thinking delicious Italian Cuisine. A Full flexible approach to working hours are essential as the role involves working days, evenings and weekends on a shift basis. The Package and Benefits: Up to £2,300 Per Month after Tax (Dependant on Experience). Complimentary Meals on Duty. Complimentary Dinner for two on your Birthday. Special gift on your work anniversary. Excellent Training and Development Opportunities. Staff Parties and Social Events. If you feel you have the experience, enthusiasm and commitment required to fill this position, and embrace a new challenge, please send your full CV with a Covering Letter in your Application. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process. Job Types: Permanent, Full-time
*NO EXPERIENCE NECESSARY* *Fluent in English Essential (Customer Facing Role)* WHO IS PUBLIC SPACE? Public Space is a Private Hire booking platform that automates 90% of the sales process, providing a friendly, seemless and a quick booking process for all your private events. A better solution to the current slow, arduous offerings in the market, think AirBnB, automated. Currently we have 14 listings throughut London, a cocktail bar in the city and a co working space in Homerton. The emphasis is now firmly on the Bank location as a platform for us to hit sustainable growth in 2024. WHERE WILL I BE WORKING? This role is incredibly varied with a big emphasis on hospitality. With 4 days on site in Bank and 1 day in the office in Homerton. WHO WILL I BE WORKING WITH? This is an EA role so you will be working side-by-side with the founder at the grass roots of a fledgling startup gaining real problem solving experience with no limit on how much you can learn and develop. WHAT WILL MY HOURS BE? Working lates is part of the hospitality scene so be prepared to work lates and weekends hosting private parties and waiting tables, at least for the mid term. WHAT ARE PUBLIC SPACE LOOKING FOR? We are looking for someone with a high EQ, brave and determined and willing to do what it takes to build and grow a business. A passion for hospitality is a must but an ability to build the ideal role for your self is key. WHAT IS IT LIKE TO WORK IN A STARTUP? The startup environment is tough but this runs relative to the opportunity. You can expect a forever changing and exciting role with huge potential for both personal and financial gain. The role really is what you make of it with the only limits on how far you can progress are the limits you have for yourself Are you in?
We are looking for enthusiastic and friendly part time waiting staff for our very easy going authentic Pizzeria and Italian restaurant in the heart of Clapham where we are focused on traditional and authentic Italian cuisine with a modern contemporary approach to our delicious pizzas. We would love to see candidates with excellent hospitality experience but full training for our own operations will be provided. The ideal candidate will be personable and friendly, willing to learn about Italian food and wine, able to work alone occasionally and able to provide the highest possible level of customer service. Previous experience in a similar restaurant would would be a huge advantage. Our customers are our number one priority and we need people who not only serve their meals, but who can easily engage with them and make recommendations etc. There are lots of benefits in the package that comes with the job like staff meals on shift, staff discounts and above minimum wage rates of pay, as well as the benefits of working in a small team within a friendly environment. If this sounds like what you have been looking for, do not hesitate to contact us. We all look forward to hearing from you.
We are looking for an experienced and hardworking hot section chef to join our team at Edo Izakaya. Your responsibilities include but are not limited to: - Prepare and cook all items listed on your section to the highest standard in a timely matter, - Maintaining quality and quality control, - Monitor food stock and let the head chef or manager know what needs to be ordered - Maintain hygiene principles in all cooking areas and clean your space at the end of the shift. - Manage food prep activities Requirements and Skills: - Experience working in a Japanese restaurant or with Asian cuisine - Ability to work both fast and accurately - Good knowledge of Japanese ingredients and cooking techniques - Availability to work during business hours, including weekends and evenings - Flexibility to take on various shifts
Are you passionate about cleanliness and organization? Do you take pride in your attention to detail? If so, we have an exciting opportunity for you! Our company is seeking dedicated individuals to join our team as Cleaners. If you thrive in a fast-paced environment and enjoy making spaces sparkle, we want to hear from you. Job Description: As a Cleaner, you will be responsible for ensuring that our facilities are maintained in a clean and orderly condition. Your duties will include, but are not limited to: Sweeping, mopping, and vacuuming floors Dusting furniture, fixtures, and surfaces Emptying trash receptacles and disposing of waste Cleaning and sanitizing restrooms and kitchen areas Performing other cleaning tasks as assigned Requirements: Previous experience in cleaning or janitorial services preferred, but not required Ability to work independently and efficiently Strong attention to detail and thoroughness Good time management skills Physical stamina to perform repetitive tasks and lift/move heavy objects if necessary Reliable transportation to and from work Flexibility to work evenings and weekends as needed
ASSISTANT RESTAURANT MANAGER Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Assistant Restaurant Manager here at Bocconcino Soho. Essential requirements: Experience within a high quality, fine dining restaurant Support the General Manager and Restaurant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge The Package and Benefits: Net salary £2,600 (after tax) per month Rota based on 7 shifts, 5 days on and 2 days off! Complimentary Meals on Duty. Complimentary Dinner for two on your Birthday. Special gift on your work anniversary. Excellent Training and Development Opportunities. Staff Parties and Social Events. If you feel you have the experience, enthusiasm and commitment required to fill this position, and embrace a new challenge, please send your full CV with a Covering Letter in your Application. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.
Goldmills are hiring a Luggage Porter on behalf of our client, a popular 4* Hotel in the Waterloo area. We are looking for a friendly, confident individual who is passionate about delivering excellent customer service. The position is available on either a full-time or part-time basis and hours will be 9am - 5:30pm. Your daily duties will include but not restricted to; - Providing guests with a warm greeting upon arrival - Paying close attention to detail, ensuring you are always aware of customers needs - Provide information to guests, such as maps, brochures, tourist information etc. - Able to provide guests with recommendations on local attractions, restaurants, bars, events and places to see - Arrange special services for customers when required - Knowledge of all promotions and packages within the hotel and able to promote these to customers - Handle customer enquiries and relaying to Manager when required - Handle guest mail and messages ensuring they are responded to and managed promptly It is important that the right person is attentive and personable, pays close attention to detail and makes guest satisfaction a priority.
Experienced and passionate waiter/waitress needed! Bocconcino Mayfair, our vibrant Italian restaurant, is on the lookout for a talented and passionate waiting staff member. If you have experience in fast-paced environments, this job is for you! We offer £1900 monthly salary (after tax) plus generous tips. The ideal waiter/waitress has: - Minimum 2 years of experience in high-end fine dining restaurant - Exceptional service standards with attention to detail; - Passion for hospitality with a friendly disposition to smile; - Good knowledge of English with the ability to communicate confidently; - Ability to work under pressure and willingness to work as part of a team; - Proof of eligibility to work in the United Kingdom; - Availability to work full-time and be flexible. If you have your right-to-work documents, please apply now! Knowledge of the Italian language is a big plus!
JOB RESPONSIBILITIES: Your day to day responsibilities will include but not be limited to: - Taking drinks orders from clients. - Being able to articulate detail about the product on offer in a knowledgeable way to the client. - Ensuring that the bar remains clean and clear at all times. - Making sure that the bar remains in stock and anything which is needed is requested well in advance. - Working with Kitchen Porters to always achieve efficiency in cleanliness and availability of glassware. - Be flexible to the requirements of the clients. - Ensuring that sanitation standards are achieved. - Accountable to follow all company policy and procedure. - Handling alcohol and tobacco products will be necessary. Whilst this remains your primary job role, from time to time you may also need to support other operations within the business including but not limited to the roles of Host, Barista, Kitchen Porter or Waiter. There is a requirement from all employees to offer a flexible availability including the necessity to work night shifts. Multi-lingual candidates preferred but not essential.
We are looking for a Grill Chef to join this exciting new opening in Soho, London! Key Responsibilities: - Collaborate with our client's culinary team in crafting and executing a menu inspired by the authentic street food culture of Mexico City. - Prepare and cook a variety of Mexican dishes, including tacos, handmade tortillas, and salsas, ensuring the highest standards of taste and presentation. - Maintain a clean and organized kitchen environment, adhering to strict hygiene and safety protocols. - Contribute to creating a lively and engaging atmosphere for both the team and customers, reflecting the energy of Mexico City's bustling food scene. - Flexibility to work various shifts, including evenings and weekends, to meet the demands of the fast-paced restaurant environment. Perks and Benefits: - Competitive salary package - Opportunities for career growth and development - Access to exclusive training programs and workshops - Discounts on meals and beverages for yourself and your loved ones - Exciting opportunities to participate in renowned events and collaborations - Regular team-building activities and social events Qualifications and Skills: - Previous experience as a chef or cook in a restaurant setting - Ability to thrive in a fast-paced and dynamic environment - Strong communication skills and teamwork abilities - Excellent time management and organizational skills - Passion for Mexican cuisine and willingness to learn and adapt to new culinary techniques - Commitment to upholding high standards of quality and consistency If this sounds like the right role for you, please apply and we will be in touch!
We are looking for a passionate Chef de partie. A team player with a positive attitude. Our kitchen is focused on prime cuts of Spanish and British meat, and also offers a list of vibrantly authentic, traditional tapas.
Sable d’or Muswell hill is seeking for an enthusiast barista waiter.
A fantastic opportunity has arisen for a Receptionist to join Bocconcino Restaurant MAYFAIR Front of House Team on a Full Time Permanent basis. We are offering a flexible schedule that offers the possibility to have 4 days working and 3 days off, and as we are a company in expansion there is a great opportunity to grow within the company. Main Requirements: Must have experience working at a high standard level in a customer-facing role within a luxury Restaurant or Hotel Environment.
Wanted courier with motorbike in South Kensington area. Immediate start - weekly pay - no self-employed. Hello There! We are currently recruiting a couriers for a start-up on the delivery market with their own scooter. We are looking for: • Reliability and trustworthiness • Punctuality, time management and a sense of urgency • Strong communication skills • Good customer service skills • Clean driving record • Ability to move and deliver the items to the recipient • Strict adherence to safety rules, driving laws, scheduled routes and other guidelines • Strong organisational skills Requirements to Drive: Meet the minimum age of 21 to drive. A valid UK driver's licence (EU driver's licence needs to be converted to UK driver's licence before on boarding). What you'll need: • Your own motorbike/scooter • Smartphone: iPhone 4s or above OR Android • Right to work in the UK. In exchange we offer a competitive salary (hourly paid £11.5 to 13ph) and the possibility to grow within the company. We might consider candidates with Electric bike.
Juno Rooms, nestled in the heart of St. Paul's, is a renowned destination for discerning patrons seeking exceptional cocktails, a stylish atmosphere, and top-notch service. As part of the Urban Pubs and Bars Group, Juno Rooms has built a reputation for excellence in mixology and hospitality. We are currently seeking a skilled and passionate Host/Hostess to join our team. Position Overview: As a Host/Hostess at Juno Rooms, you will be the welcoming face of Juno Rooms to greet every guest at the start of their experience with us. You will be confident and have the ability to engage and make guests feel welcome; alongside this you’ll have a willingness to learn, and thrive in a fast-paced environment, while maintaining the ability to stay busy when things are more chilled out. Your responsibilities will include (but not limited to): - Greet and seat all guests for drinks, lunch & dinner - Ensure tables are reserved and set in time for their booking - Pre orders are organised alongside the bar team and communicated to relevant teams including the kitchen - Deal with pre paid deposits & take payments on arrival - Venue phone is answered & queries communicated/solved The role will vary around peak times, and varied working hours to suit the venues needs. Thursday availability is essential. There will also be opportunity to learn proactive sales work alongside the Sales Manager, picking up inbound enquiries and dealing with our bookings system. Experience not necessary as training will be given, however a fun, outgoing and confident attitude is essential!
· Collaborating with senior staff to determine the range of services offered and contribute to the development of sales strategies and targets. · Conducting market research, surveys, and analysis to understand customer preferences and reactions to our services. · Compiling and analysing sales figures to identify trends and opportunities for growth. · Developing proposals for marketing campaigns and promotional activities to attract new customers and retain existing ones. · Managing customer accounts and maintaining strong relationships to ensure customer satisfaction and loyalty. · Recruiting, training, and mentoring junior sales staff to achieve sales targets and deliver exceptional service. · Producing reports and recommendations for senior management on marketing and sales strategies. · Keeping abreast of industry trends, competitor activities, and product developments to maintain a competitive edge. Additional Requirements: · We are seeking candidates with a proven track record in sales and marketing, preferably in the luxury travel or hospitality industry. Key requirements include: · Strong communication and interpersonal skills. · Excellent analytical and strategic thinking abilities. · Proven experience in developing and executing successful sales and marketing strategies. · Ability to work collaboratively with cross-functional teams. · Demonstrated leadership and team-building capabilities. · Knowledge of market research techniques and tools. · Proficiency in Microsoft Office suite and CRM software. · Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred).
· Planning, organizing, directing, and coordinating activities and resources to optimize service delivery. · Examining traffic reports, load patterns, and other data to refine transport services and pricing strategies. · Coordinating maintenance activities to minimize disruptions and ensure the operational safety and efficiency of our fleet. · Ensuring compliance with regulatory requirements, including licensing, safety standards, and operational regulations. · Supervising day-to-day activities to uphold our commitment to excellence and customer satisfaction. · Optimize staff and equipment utilization to minimize disruptions and enhance service efficiency. · Analyzing data to refine service offerings and pricing strategies.
Join our team at World Moss, an online herbal store dedicated to promoting a healthier and more natural lifestyle. We import natural produce from the Caribbean countries such as St. Lucia & Jamaica, renowned for their unadulterated products, free from harmful processing methods.Company Background: At World Moss, we are committed to advocating for wellness through natural means. With the alarming rise in illnesses and life-threatening diseases linked to toxic everyday products, we strive to empower individuals to make informed choices about their health. Our mission is to inspire a shift towards healthier habits to prevent ailments and nurture a community of individuals on their natural wellness journey.Key Responsibilities: Create compelling and engaging content for various social media platforms, including but not limited to Instagram, Facebook, and Twitter. Monitor social media channels, respond to comments and messages, and actively engage with our online community. Conduct market research and analyse trends to identify opportunities for growth and improvement. Assist in the planning and execution of social media campaigns and promotions. Provide support in the development of marketing materials, including graphics, videos, and blog posts. Join us in our mission to promote natural wellness and empower individuals to lead healthier lives. If you are passionate about marketing and social media and share our commitment to promoting natural living, we invite you to apply for this internship opportunity with World Moss. Start your journey with us today and be part of the World Moss family!
Zufa is looking for an Enthusiastic & positive chef de partie/ sous chef can work well as part of a team and try their hardest at any task, we are offering training on house so it might be your opportunity. Some of the responsibilities includes Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating Oversees and organizes kitchen stock and ingredients Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance Keeps cooking stations stocked, especially before and during prime operation hours •Manages food and product ordering by keeping detailed records and minimises waste, plus works with existing systems to improve waste reduction and manage budgetary concerns •Works with head chef to maintain kitchen organization, staff ability, and training opportunities This is a good opportunity to work in a busy environment and to increase your culinary skills. Full time job with good salary and incentives. Please only apply if you think you're a good match for the job.
We are recruiting for an in-store Nutritionist & Assistant Manager that lives and breathes health and nutrition. The Assistant Store Manager will be an energetic, self-motivated and dynamic leader and team member who embodies the live well philosophy of Windfall. The role will suit individuals with experience in nutrition, ideally gained within a retail environment, although consideration will be given to those who have gained this knowledge from alternative environments. Ideally you will have a qualification in the area of Nutrition and experience within a retail managerial role. Job Duties: Team Management Support the Store Manager and 'act up' to Store Manager role in their absence. Strong team building, leadership and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management. Training employees in sales, stocking, inventory, customer service, being a cashier, and other relevant skills. Managing employees, making sure they're on their best behaviour, appropriately representing the company's values, and maintaining a positive attitude. Delegating tasks to employees. Scheduling employees to fit their weekly hours allotments. Inspiring the retail team with a positive attitude and enthusiasm. Nutrition Department Management Providing appropriate guidance on safe supplementation protocols and evidence-based nutrition to customers. Managing supplement orders and accounts. Staying on top of supplement price updates and margins in line with the current market. Providing new staff training on nutrition and supplements within the store. Organising brand trainings with supplement suppliers for staff members. Monitoring supplement dates and inventory. Monitoring brand deals and promotions in order to drive up margins within the store. Unpacking orders & processing invoices in supplement + other departments. Store Management Opening, closing and operating the retail faculty. Including, but not limited to cash handling, inventory count & deposits according to Windfall procedures. Ability to work a flexible schedule (holidays and weekends) Responsible for ordering merchandise and supplies to maintain appropriate inventory levels according to Windfall guidelines to maximise sales and maintain store appearance. Verify the delivery of all merchandise to the store. Maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughout the store. Communication Reaching out to customers regarding special orders and updates. Communicating with staff, customers, suppliers and other departments in person, over the phone or by email. Reporting on retail site's productivity, making sure the site is meeting financial quotas. Ensuring that the retail site meets all quality standards and regulations. Training Having sufficient product knowledge and customer service skills to help customers with questions that are too advanced for the rest of the team. The ability to learn new product trends, features, advantages and benefits, in addition to the training and development of associates with regard to product knowledge. At Windfall Natural Ltd we create an outstanding experience. From the sleek store environment, to the vast but carefully selected products; including organic food, skincare and natural remedies. We offer to our customers consultations with qualified and experienced nutritionists who keep up to date on the latest training regarding nutrition and healthy living. We are pioneers in offering education to the local community on healthy living and sustainability through our regular workshops. You need to have the confidence and ability to impartially advise people on any questions or issues they may have. Bring your smile and your personality with you! Other benefits: competitive rate of pay 20-30% discount across store company pension 28 days holiday (including public holidays) opportunity for career progression Job Types: Full-time, Permanent Salary: £31,000.00-£33,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Store discount Schedule: Day shift Every weekend Monday to Friday Weekend availability Education: Diploma of Higher Education (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person Expected start date: 01/04/2024
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Senior Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
JOB RESPONSIBILITIES: Your day to day responsibilities will include but not be limited to: -Clean and prepare tobacco equipment in accordance with established standards. - Introducing self to client and building a relationship with them which breeds loyalty. - Being able to field questions around the products on offer with a level of expertise appropriate to the high quality of the product. - Ensuring presence and availability to the client should you be required and checking on tables regularly. - Demonstrating core behavioural values of the business in every interaction with the client. - Ensuring tables are cleaned and cleared when relevant. - Demonstrating good knowledge of tobacco products which are on offer. - Ensuring that sanitation standards are achieved. - Accountable to follow all company policy and procedure - -Follow health and safety guidelines in handling tobacco products. - Handling alcohol and tobacco products will be necessary. Whilst this remains your primary job role, from time to time you may also need to support other operations within the business including but not limited to the roles of Bartender, Kitchen Porter, Host or Barista. This role includes late night working.