Trabajos application support analyst en CambridgeCrear alertas

Position Summary: This is an exciting opportunity to join the team as an ERP Support Analyst. Reporting to the VP, Enterprise Applications. The role is responsible for diagnosing and resolving ERP issues through system knowledge and configuration, with a focus on SAP S/4HANA and SAP Business By Design. This is a hands-on functional role, not a pure triage position. The analyst is expected to own issues through to resolution, including performing configuration changes, data corrections, and process adjustments where appropriate. The role works closely with business users to understand root causes and improve system usage. Essential Duties and Responsibilities: Ticket Management & Triage • Support ticket intake and prioritization as part of the wider support process, • Classify, prioritize, and route tickets (break/fix, enhancements, changes), • Diagnose and resolve ERP issues using functional knowledge and system configuration, • Manage configuration changes within S/4HANA and SAP By Design to resolve issues, • Conduct root cause analysis across process and system layers, • Provide direct support to global business users across finance, operations, and commercial, • Communicate clearly with non-technical users to understand and resolve issues, • Identify requests requiring formal change control, • Route enhancements and changes through the governance process, • Support documentation of business requirements where needed Experience: • Relevant qualification related to ERP systems or IT support., • 4–7 years in application support, helpdesk, or ERP support role, • Experience supporting ERP systems in a business environment, • Hands-on experience resolving L1/L2 issues, • Strong experience working directly with business users, • Strong communication skills with both technical and non-technical stakeholders, • Customer-focused mindset with a proactive approach, • Ability to prioritize and manage multiple tickets effectively, • Collaborative and team-oriented

* * SALARY: From 42,692 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time permanent 35 hours CLOSING DATE: 25/5/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. Were looking for ahighly motivated and experienced Treasury Analyst to join our team, focusing on funding, liquidity and interest rate risk. The role spans responsibilities across Volkswagen Financial Services (UK) Ltd (VWFS UK) and VW Bank GmbH (UK Branch) (VW Bank UK) In this role, you'll be accountable for establishing, implementing and producing the necessary liquidity, hedging and stress scenario analytics and models to inform decision making and regulatory reporting requirements. What youll be doing: • You'll be accountable for full compliance with all applicable rules, regulations and standards, including the European Organisational Handbook (EOHB), Financial Conduct Authority (FCA) and European Central Bank (ECB) requirements., • Own and manage monthly Asset & Liability (ALM) data uploads and reporting for all UK entities, consistently meeting regulatory deadlines to support downstream ECB and PRA Risk and Regulatory reporting., • Monitor, measure and report interest rate risk exposures using gap analysis and interest rate risk models in line with the approved framework., • Ensure funding, swap derivatives and longterm loan structures remain within approved Asset & Liability limits and aligned to relevant risk frameworks. Partner with Headquarters to review and maintain swap effectiveness and derivative testing documentation, supporting the ongoing hedge accounting approach., • Develop and present datadriven recommendations for interest rate swap activity to manage ALM mismatches and minimise exposure to interest rate volatility, underpinned by robust quantitative analysis and market insight., • Support the implementation of natural hedging strategies between VWFS UK and VWSB Ltd, providing modelling, analysis and insight to inform strategic decisionmaking., • Lead the design, development and ongoing enhancement of Treasury and Liquidity models and forecasts, enabling clear reporting of liquidity and hedging positions to regulators, local management and Group Headquarters., • Contribute to the delivery of Internal Liquidity Adequacy Assessment Process (ILAAP/ILAPP) requirements, including data collection and liquidity stress testing. Produce and analyse Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR) outputs, informing funding strategy and HighQuality Liquid Assets (HQLA) optimisation., • Prepare and deliver Market, Capital and Liquidity Risk Committee reports on a monthly basis, actively managing Key Risk Indicators (KRIs) to support informed risk decisions. Produce Treasury reports and Asset & Liability Committee (ALCO) packs for local and Group committees as required., • Maintain strong control frameworks and reconciliations, ensuring all model outputs reconcile to Accounting, Liquidity and Regulatory reporting actuals. Fully investigate and explain variances, and ensure models are efficient, welldocumented, auditable and compliant with Internal Development Policy (IDP) requirements., • Own the consolidated UK entity planning tool, delivering a detailed fiveyear liquidity and funding plan. Validate and challenge HQ planning inputs, analyse the impact of funding options, and conduct scenario and stress analysis to assess the effect of market movements on interest rates, funding costs and liquidity positions. Youll need to be at least a part qualified Treasurer (ACT) or Accountant (ACA, ACCA)with a great understanding of Treasury and Accounting. Youre committed to learning and continuous professional development to remain commercially aware of current and emerging market and credit risks. Essential experience & skills • You'll have demonstrable experience of Treasury Function operations preferably within a financial services environment., • You can build strong stakeholder relationships both internally up to director level and externally to secure commitment and support., • A proactive approach with the ability to react appropriately and effectively to changing circumstances and demands., • You're able to anticipate and understand interdependencies between different functional areas. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVIs criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.