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Job Title: Technical Business Analyst (Fixed-Term Contract) Department: Technology / IT / Digital Location: Edinburgh (Hybrid working model, 2 days a week onsite) Contract Duration: Fixed-term contract until 1 November 2026 Programme Context: Supporting a large-scale Day 2 separation programme within a UK financial services organisation, involving the separation of assets and services to Barclays. The role sits within the application workstream, supporting transition and delivery activities across multiple web and infrastructure-related initiatives. Job Purpose: The Technical Business Analyst will support a transition programme within the application workstream, delivering key initiatives including domain name changes and web-based implementations. With projects currently in testing phases and approaching go-live, the role will focus on ensuring strong governance, operational readiness, and successful transition into live service, supporting the broader separation programme. Key Responsibilities: • Support delivery across the application workstream within a large-scale financial services separation programme, • Drive operational readiness and governance for solutions approaching go-live, • Define and manage readiness criteria, governance checkpoints, and sign-off processes, • Work closely with QA, development, infrastructure, and business teams during SIT and UAT phases, • Validate that business and technical requirements have been fully met, • Support release planning, cutover, and go-live activities, • Ensure all documentation is complete and fit for purpose (process maps, runbooks, support models, knowledge transfer materials), • Identify and manage risks, issues, and dependencies across transition activities, • Facilitate stakeholder engagement across multiple internal and external teams, • Support transition into business-as-usual (BAU) operations, • Degree in Business, IT, Computer Science, or equivalent experience, • Strong understanding of SDLC, testing phases, and release/go-live processes, • Experience in transition, separation, or service readiness environments, • Familiarity with Agile and/or Waterfall methodologies, • Proficiency in tools such as JIRA, Confluence, Visio, or similar, • Understanding of web technologies, domain changes (DNS), and application environments, • Strong analytical and documentation skills, • Experience as a Technical Business Analyst within a technical delivery environment, • Proven experience supporting testing, go-live, and operational handover activities, • Experience working on transition, separation, or large-scale transformation programmes, • Exposure to financial services or regulated environments is highly desirable, • Experience with web implementations and/or domain migration projects, • Experience with service transition frameworks (e.g., ITIL), • Exposure to cloud platforms (AWS, Azure), • Understanding of regulatory or compliance considerations in financial services, • Detail-oriented with a strong focus on governance and quality, • Confident in identifying gaps and ensuring readiness ahead of go-live, • Strong organisational and coordination skills, • Calm under pressure during critical delivery phases Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of M&G, AMS are looking for a Project Support Analyst based in Edinburgh/ Stirling/London for an initial 6- month contract. It is a hybrid model. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Purpose of the role: Supporting Project Managers in the planning, delivery, and governance of projects while working closely with PMO teams to ensure adherence to project standards and controls. Responsible for project reporting, governance meeting support, stakeholder communication, and providing recommendations to reduce risk and improve project delivery effectiveness. What you'll do: • Assists Project Managers in application of planning standards and guidelines, such as baselining, tolerances, milestone levels, planning stage checklist, plan approval arrangements., • Review projects adherence to the Project Change Standards, including supporting in the bi-annual change standard attestation process., • Support with the execution when implementing project plans by liaising with team members, assigning tasks, and following up on the progress., • Facilitate the regular review of risks and issues, ensuring that these are documented and communicated to relevant parties., • Act as a point of contact for communicating project information between the project team and stakeholders., • Attend project related meetings and programme steering committee, issuing packs and minutes, • Organisational skills to support diary management, producing of packs and minutes for formal governance meetings, • Ability to support the facilitation of workshops and meetings, • Strong communication skills verbally and written so that key messages are understood, ability to tailor to a variety of stakeholders, • Ability to apply common project controls as specified in the Project Change Standard - such as milestone-based scheduling, RAID management, status reporting, change requests, document control and retrieval, • Ability to use, and guide others in using, a project management system such as ServiceNow, • Analytical skills to probe and deconstruct what you read, combining data from multiple sources, identifying inconsistencies We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Job title: Business Analyst\n\nLocation: Edinburgh (Hybrid - Office twice a week)\n\nContract Length: 18 - 24 months\n\nDaily Rate: £475.00 (Umbrella)\n\nRate: £475 per day (Umbrella) or a PAYE salary of £63,000 per annum + 5% annual bonus\n\nAre you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights.\n\nRole Overview: As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations.\n\nKey Responsibilities:\n\nJourney Mapping & Design:\n\nCreate comprehensive as-is and to-be journey maps to support in-flight releases.\nCollaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience.\nWork with UI/UX colleagues to develop an omni-channel view of key customer journeys. \n\nUser Understanding & Insight:\n\nUtilise qualitative and quantitative insights to identify opportunities for improvement.\nIntegrate insights from various data sources to provide a holistic view of customer journeys. \n\nJourney Optimization & Continuous Improvement:\n\nIdentify and prioritise key customer journeys for analysis.\nDesign and promote improvement initiatives based on customer and operational impact.\nContinuously assess journey performance from both customer and business perspectives. \n\nKey Skills & Capabilities:\n\nCore Skills:\n\nStrong user-centric mindset with the ability to represent customer needs in complex environments.\nProven experience in journey mapping and service design across multiple channels and systems.\nExcellent analytical skills to synthesize insights from data, research, and stakeholder feedback.\nOutstanding stakeholder management and influencing skills across diverse teams. \n\nDelivery & Ways of Working:\n\nExperience working in agile, product, or change delivery teams.\nAbility to support prioritization and decision-making using customer impact and evidence.\nComfortable facilitating workshops, ceremonies, and alignment sessions. \n\nWhy Join Us?\n\nImpact: Your work will directly enhance customer and operational experiences.\nCollaboration: Work alongside talented colleagues in a supportive and innovative environment.\nGrowth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. \n\nIf you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey.\n\nWe can't wait to see how you'll shape our client's customer experience!\n\nPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.\n\nPlease be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.\n\nWe use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Business Analyst Initial 6 month duration (potential to extend) Hybrid ( 2 days per week onsite in Edinburgh + potential infrequent travel) Rate: Circa £500 per day via Umbrella We’re partnering with a leading UK financial services organisation undergoing a major wealth and pensions transformation, bringing together advisory, platform, and digital capabilities into a single, market-leading proposition. As part of this flagship programme, we’re looking for Business Analysts with a blend of data, process, and operational expertise to support large-scale migration and product transformation initiatives. 🔍 The Opportunity This is a multi-faceted role where you’ll operate across data analysis, customer journey design, and operational transformation, supporting: • A complex platform migration involving tens of thousands of customers and multiple legacy systems, • The design and rollout of new retirement and wealth products on modern platforms 🧩 What You’ll Be Doing • Mapping and optimising end-to-end customer and operational journeys, • Supporting large-scale data migration activity (client & asset data), • Leading process design, modelling, and continuous improvement, • Driving cutover planning, operational readiness, and transition activities, • Creating playbooks, runbooks, and interim processes, • Collaborating across product, tech, operations, and 3rd parties, • Translating insights into design decisions and delivery priorities 🎯 We’re Interested in People With: We’re open to a mix of strengths across the below: 📊 Data & Technical • Experience working with large datasets in migration programmes, • Strong Excel skills (SQL and/or Python highly desirable), • Ability to support data validation, reconciliation, and analysis 🔄 Process & Change • Strong Business Analysis and process mapping (Visio), • Experience with cutover planning and migration delivery, • Ability to define future-state processes and operational models ⚙️ Operations & Leadership • Understanding of operational impacts of change, • Experience supporting or leading operations workstreams, • Ability to coordinate across teams and drive alignment ✅ What We’re Looking For Overall • Proven Business Analysis experience, • Background in financial services (wealth, pensions preferred), • Experience in large-scale change, transformation, or migration programmes, • Strong stakeholder management and ability to work in cross-functional teams, • Tools: Jira, Confluence, Visio, PowerPoint Pontoon is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Pontoon is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Cyber Security Risk Analyst - Outside IR35 - Edinburgh (Hybrid) - Public Sector Day Rate - 450 Duration - 12 months Harvey Nash's Public Sector Client are looking to bring in a contract Cyber Security Risk Analyst to their cyber security team and work closely across with the digital department and with business process owners. Note that you must be onsite once per week in Edinburgh. You will be expected to get up to speed with core business priorities and digital services and contribute to the development and population of new cost-effective, objective, and where possible, automated risk management processes. The goal is to support data-driven security decisions through maintaining accurate and up-to-date risk information. This includes supporting the development of risk management tools and integration with relevant data sources. You will collaborate closely with product owners, architects, developers, and engineers, as well as security consultants, operations teams, and senior security leadership. Key Responsibilities • Maintain an awareness current industry risk management standards and best practices to support gathering accurate detailed data related to risk., • Conduct assessments of risks related to projects, changes, and digital services - with a focus on digital risks - through structured conversations and checking system configuration reports., • Contribute to the development and improvement of risk management processes and ensure risk data is accurately captured and maintained., • Interpret outputs from assurance activities (e.g., vulnerability scans, audits, or penetration tests) and incorporate findings into the risk management process., • Support generations of clear, prioritised recommendations for risk treatment and mitigation and tracker application of treatments., • Support the design and enhancement of risk data models and tools to enable consistent, efficient risk tracking - such as PowerBI dashboards or similar, • Office suite (Excel, Word, etc...), • Cloud platforms (Azure), • M365 (e.g. Microsoft form), • Risk Assessment or Audit with Digital / Cyber experience, • Understanding of and experience of business processes mapping and documenting digital service reliance, • Ability to work well in an agile environment with internal colleagues and suppliers, • Ability to self-start and see through deadlines, improvements and benefits realisation, • Risk Assessment or Audit with Digital / Cyber experience, • Understanding of and experience of business processes mapping and documenting digital service reliance, • Ability to work well in an agile environment with internal colleagues and suppliers, • Ability to self-start and see through deadlines, improvements and benefits realisation To From Record Yes No Always use these settings

Search are supporting the recruitment of an Assistant Finance Analyst in Edinburgh on a permanent basis with hybrid working. Within the role, you'll support financial planning, analysis and reporting activities, with exposure to budgeting, forecasting and business performance insight. This role would be well suited to someone early in their finance career who enjoys working with data and wants to develop analytical and commercial skills. If this sounds like you, you'd be encouraged to apply. Your responsibilities will include: * Supporting day to day FP&A activity, including planning, analysis and reporting * Assisting with the preparation of management accounts and performance reports * Analysing variances against budget and forecast, producing clear commentary * Supporting budgeting and forecasting processes, including data collection and analysis * Maintaining recurring reporting and supporting wider business insight * Improving reporting quality, efficiency and data accuracy * Partnering with stakeholders across the business to support understanding of financial performance Skills and experience that will benefit your application: * Some experience in a finance, reporting or analytical support role * Demonstrable Excel skills and confidence working with data * An interest in financial analysis, budgeting or management reporting * Good attention to detail and ability to manage deadlines * Strong communication skills with ability to engage internal and external stakeholders * Experience with reporting or BI tools would be advantageous * A proactive approach and willingness to learn and develop What's in it for you: * Salary of £28,000-£32,000, depending on experience * Hybrid and flexible working options * Comprehensive benefits package * Exposure to FP&A, reporting and business partnering * Supportive environment with development and progression opportunities To apply or find out more: Please submit your CV at the earliest opportunity and/or get in touch at (url removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Join Our Team as a Security & Operations Control Analyst (Security Operations Centre / Control Room Based) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you! Contract Details: Location: 100% Office Based in Sighthill North, Edinburgh Pay Rate: £15.81 per hour, Night shifts attract additional payment for unsociable hours. Contract Length: Until End of December 2026. Shift Type: Rotating days and nights (12-hour shifts) Shift Pattern: Full flexibility required; shifts include weekends and bank holidays. Blocks of day shifts followed by night shifts, with 4-5 rest days between rotations. 10 hours paid, 2 hours unpaid breaks per shift. About the Role: In this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift. Your calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property. This is not a physical security or guarding role, all work is carried out from a control room environment. Key Responsibilities: Receive and manage inquiries via telephone, email, and IT ticketing systems. Monitor and respond to physical security alarms and incidents. Handle high volume inbound and outbound calls with professionalism. Manage incidents from start to finish, following approved systems and playbooks. Liaise with colleagues, suppliers, contractors, and emergency services. Accurately document all incidents and actions taken. Contribute to continuous improvement and quality assurance activities. Who We're Looking For: Essential Skills: • Strong customer service or call centre background., • Confident in handling high-volume telephone calls., • Ability to remain calm and focused under pressure., • Excellent attention to detail and accuracy., • Strong IT literacy and ability to work across multiple systems., • Clear and professional communication skills., • Self-motivated and comfortable working independently, especially during night shifts. Desirable Experience: • Background in security operations, alarm monitoring, or incident response., • Familiarity with IT ticketing systems (e.g., ServiceNow)., • Experience in regulated or time-critical environments. Ideal Candidate Profile: Calm and resilient under pressure. Strong communicator with excellent customer service instincts. Highly organised and detail-focused. Proactive and motivated. Comfortable with a phone-heavy role and independent working during nights. Training and Support: Enjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators. Ongoing senior support is available during nights and weekends. Performance Measurement: Your performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment. Vetting & Compliance: Full vetting required (DBS and credit checks). Candidates must be eligible to work in the UK. Why Join Us? Initial contract until December with a strong likelihood of internal movement for high performers. Regular permanent and contract opportunities within the organisation. Exposure to a wider Physical Security and Operations team. If you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team. If you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. 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