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Senior Private Client Tax Manager Camberley, Surrey £60,000 - £70,000 \n A growing independent accountancy firm in Camberley is looking for a Senior Private Client Tax Manager to take ownership of a varied personal tax portfolio and play a key role in the continued development of its tax function. \n This is a brilliant opportunity for someone who enjoys proper private client tax work, real client relationships and the feeling of being genuinely important to a firm, rather than being one name in a much larger department. \n The firm has grown significantly over the last decade and has built a strong reputation for being friendly, practical and team-focused. It is the sort of environment where people support each other, get stuck in and take pride in doing things properly. No corporate nonsense, no hiding behind job titles, and no "that's not my job" culture. \n As Senior Private Client Tax Manager, you will take responsibility for an existing personal tax portfolio, working closely with directors and supporting the wider tax team. The role will include a mixture of compliance oversight, client advisory work, tax planning and relationship management. \n Typical work may include: \n\n • Personal tax portfolio management\n, • Tax planning for individuals and owner-managed businesses\n, • Capital gains tax\n, • Inheritance tax\n, • Residency advice\n, • Trusts and trust structuring\n, • Reviewing and delegating work to junior team members\n, • Speaking with inbound enquiries and referrals\n, • Quoting for work and helping convert new opportunities\n\n The firm is open on level and could consider someone stepping up into the role, as well as an established Senior Private Client Tax Manager looking for a better local opportunity. \n CTA would be helpful, particularly for more technical advisory work, but strong private client tax experience is the most important thing. You might be CTA, ATT, ACA, ACCA or qualified by experience, provided you can bring the right practical knowledge and confidence with clients. \n This role would suit someone who wants more ownership, more visibility and a sensible working environment. The firm offers one day working from home as standard for qualified staff, with potential flexibility for the right senior-level person. There is also parking available for this role. \n If you are an experienced private client tax professional looking for a role closer to home, with genuine responsibility and a firm that still feels human, this is well worth a conversation. \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Senior Product Specialist Remote (UK) Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose The Senior Product Specialist is responsible for translating product strategy into high-quality, deliverable outcomes, while acting as a senior subject matter expert within their domain. This role combines strong product delivery capability with deep industry expertise, ensuring that solutions are both technically robust and aligned to real-world customer needs. As a senior individual contributor, the Senior Product Specialist plays a key role in shaping backlog priorities, improving delivery practices, and supporting the development of others within the team. Key Responsibilities Backlog Ownership & Refinement Own, manage, and continuously refine product backlogs, ensuring clarity, prioritisation, and alignment to product strategy Translate strategic initiatives and discovery insights into detailed, high-quality user stories and acceptance criteria Ensure backlog items are appropriately sized, sequenced, and ready for delivery Delivery Planning & Execution Lead backlog refinement and sprint planning with a high degree of autonomy and confidence Support the team in delivering complex or high-impact initiatives, ensuring alignment to expected outcomes Contribute to release planning and coordinate dependencies across teams where required Team Enablement & Leadership (Non-People Management) Act as a senior point of contact for the development team, providing clarity on complex requirements and edge cases Proactively identify and remove blockers, improving team flow and delivery effectiveness Support and mentor Product Specialists, sharing best practices and raising overall team capability Quality & Acceptance Ensure high standards of quality by rigorously validating work against acceptance criteria and Definition of Done (DoD) Support and guide QA and UAT processes, particularly for complex or high-risk features Champion best practices in backlog quality, acceptance criteria, and delivery standards Stakeholder & Feedback Management Build strong relationships with stakeholders, confidently managing expectations and navigating competing priorities Facilitate discussions to refine requirements, challenge assumptions, and drive clarity Communicate delivery progress, risks, and trade-offs effectively Performance Monitoring & Continuous Improvement Analyse product performance, delivery metrics, and team effectiveness to identify improvement opportunities Proactively recommend and implement improvements to processes, tools, and ways of working Contribute to scaling consistent product practices across teams Domain & Industry Expertise Act as a recognised subject matter expert (SME) within your domain, with deep understanding of industry practices, workflows, and challenges Apply advanced domain expertise to shape solutions, influence prioritisation, and improve product design Partner with customers and stakeholders as a trusted advisor, particularly in complex or high-value scenarios Ensure solutions reflect industry best practice and deliver meaningful customer value Key Skills, Experience and Qualifications Product Delivery & Agile Expertise Strong experience as a Product Owner, Business Analyst, or Product Specialist within an agile environment Proven ability to manage complex backlogs and deliver high-quality outcomes Deep understanding of agile practices and their practical application in delivery teams Industry & Domain Expertise Deep and demonstrable expertise within the relevant industry domain Experience working closely with customers or within the industry in a hands-on capacity Ability to apply domain knowledge to solve complex problems and improve product outcomes Strong understanding of relevant regulatory, commercial, or operational considerations Recognised as a go-to expert for domain-specific knowledge and decision-making Collaboration & Communication Strong communication and facilitation skills, particularly in complex or ambiguous scenarios Ability to influence stakeholders and drive alignment without formal authority Proven ability to work effectively across Product, Engineering, Design, and customer-facing teams Analytical Thinking & Problem Solving Advanced analytical and problem-solving skills, with the ability to handle complex scenarios Ability to use data, insights, and experience to inform decisions and recommendations Quality & Delivery Focus Strong focus on quality, with experience ensuring robust acceptance criteria and delivery standards Ability to balance delivery pace with completeness and usability Experience improving team delivery practices and outcomes Tools & Technical Familiarity Strong familiarity with product and delivery tools (e.g. Jira, Azure DevOps, Confluence) Comfortable working with technical teams and understanding system architecture, constraints, and dependencies Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Do you enjoy helping people, building relationships and delivering excellent customer service? Are you looking for a rewarding career where every day is different and your hard work is recognised? If so, we'd love to hear from you. Sammons Recruitment Group is an established, family‑owned recruitment business with over 69 years of experience connecting great people with great opportunities. With offices across the South East, we're proud of the long‑term relationships we've built with both our clients and candidates. As our Farnham office continues to grow, we are looking for a friendly, motivated and ambitious individual to join our team. Whether you've worked in customer service, retail, hospitality, sales or administration, we will provide all the training and support you need to build a successful career in recruitment. • 22 days holiday plus Bank Holidays, increasing with length of service, • Employee Assistance Programme, • Cycle to Work Scheme, • Christmas and Summer team events, • Comprehensive training and ongoing mentoring, • Uncapped commission scheme, • Clear career progression opportunities within the business, • A friendly and supportive team environment, • Modern office in the heart of Farnham with excellent transport links, • Plus, if you're an animal lover, you'll get to work alongside our friendly office dog, Otis the Golden Retriever! This is a people-focused role where you'll be helping both candidates and local businesses. Your day-to-day responsibilities will include: • Delivering an excellent customer experience to candidates and clients., • Building strong relationships and becoming a trusted point of contact., • Speaking with candidates to understand their skills, experience and career goals., • Matching candidates with suitable job opportunities., • Writing engaging job adverts and promoting vacancies across job boards and social media., • Searching for candidates using job boards, LinkedIn and our database., • Arranging interviews and supporting candidates throughout the recruitment process., • Keeping candidate and client records accurate and up to date., • Learning how to build relationships with local businesses and identify new opportunities., • Working alongside experienced consultants while developing your own client and candidate network., • Working towards individual and team targets with plenty of coaching and support. As part of our small, friendly team, you'll gain experience across every aspect of recruitment, giving you the opportunity to learn quickly and develop your career. We're looking for someone who: • Loves working with people and building relationships., • Has excellent customer service skills., • Enjoys talking to people both over the phone and face to face., • Has a positive attitude and is eager to learn., • Is organised and able to manage multiple tasks., • Enjoys working in a busy environment., • Is motivated by achieving goals and delivering great results., • Has good IT skills and is confident learning new systems. Previous recruitment experience isn't required. Experience in customer service, retail, hospitality, sales, administration or another customer-facing role would be an advantage, but your attitude, enthusiasm and willingness to learn are what matter most. Recruitment is a rewarding career where you can genuinely change people's lives by helping them find the right job while supporting local businesses to grow. No two days are the same, and you'll develop valuable skills in communication, relationship building, negotiation, sales and customer service. If you're looking for a career where your effort is recognised, your earning potential is uncapped and there are genuine online opportunities to progress. • Collaborate with sales, technical support, and product teams to ensure clients receive tailored solutions aligned with their needs., • Provide training sessions or webinars to educate clients on new features or updates that enhance their experience., • Gather feedback from clients to inform product development and service enhancements., • Develop strategies for increasing customer retention rates through proactive engagement initiatives., • Maintain detailed documentation of client interactions, issues resolved, and follow-up actions taken., • Proven experience in customer success or account management roles within the financial services industry or related sectors., • Familiarity with Salesforce or similar CRM platforms for managing customer relationships effectively., • Strong communication skills with the ability to convey complex information clearly and persuasively., • Analytical skills to interpret data insights, identify trends, and develop actionable strategies., • Knowledge of financial services products, processes, or compliance standards is highly desirable., • Demonstrated ability to build rapport with diverse clients and internal teams., • Bachelor's degree in Business Administration, Finance, Communications, or a related field is preferred. If you are passionate about delivering outstanding customer experiences and thrive in a fast‑paced environment dedicated to client success, we encourage you to apply today. Join us in making a meaningful impact by fostering strong relationships that drive mutual growth. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies #J-18808-Ljbffr

• Actively drive for service excellence, sustainability, social values, and efficiency initiatives at local level, • Co-ordinate the local delivery of all security operations, • Effective and pro-active communication with the customer, • Carry out pre-audit for monthly KPI meetings for all security operations., • Manage client expectations and resolve all concerns in timely manner., • Assist Mitie Operations Manager as required., • Management and responsibility for site security equipment, • Proactively promote LiveSafe and ensure that the security team complete their mandatory LiveSafe training on eLearning., • Promote and manage the LiveSafe Champions Level 1 in partnership with the Mitie HSE manager., • Complete Eco Online training – Register an account via an Eco Online user request and act as the Mitie first line accident investigation manager., • Ensure that all officers are fully conversant with Mitie Lifeline and accident, near miss and Hazard Observation reporting., • Ensure that all Mitie staff who drive vehicle at work adhere to and work within established Company fleet policies and procedures., • Line management responsibilities for site team leaders and officers, • Maintain the integrity of physical security on a day-to-day basis through the delivery and management of physical security measures and controls., • Management of Mitie security team – Team leader and officers, • Maintain the staff rosters to ensure all shifts are covered., • Manage staff holiday applications, including resourcing cover officers., • Maintain Security team Assignment Competency Training Records and the training matrix for the security team., • Complete investigations of all security incidents, complaints, etc, • Ensure that the security personnel are performing in line with our client and Mitie values., • Ensure that all on-site security systems remain fully functional and fit for purpose. Raise works tickets through the client service desks to resolve technical issues and faults., • Integrate as part of the wider site management team and to be the focal point for the operational delivery of the physical security., • Conduct stakeholder engagement both internally within our client organisation and externally with Police and MOD agencies., • Act as a member of the Emergency Response Team., • Represent the site security team at internal and external meetings. This includes weekly start up meeting, project and trial activity meetings, Police / Military meetings and monthly KPI meetings., • Ensure security events are reported through the client's system and fully investigate all site security incidents, providing reports and corrective actions as required., • Support trials and project activity by providing additional resource requirements and ensuring all silent hour guarding requests are met., • Act as custodian of the full suite of site security documentation. This includes but is not limited to, the Teams and physical site folders, site security instructions, security registers and the site threat appreciation plan., • Support site security inductions, awareness campaigns and security compliance audits., • Identify, observe, recognise, and report on Improvements and changes as required., • Carry out development and reviews of direct reports., • Create reports in line with customer expectations., • Work well without supervision, in a busy operational environment and prioritise workload., • Ability to work under pressure to demanding deadlines., • To work within established Company policies and procedures, • Promote company values and standards and exhibit appropriate behaviour in accordance with Company ethos., • Use talent and ability to encourage achievement and continuous improvement., • Demonstrate safety, integrity & commitment at all times., • Maintain excellent levels of communication throughout the team and the wider business., • Ensure that operational delivery is maintained, and appropriate training is completed for all areas of the role., • Escalate all matters when appropriate to the customer and Mitie Operations Manager, • Carry out any other duties as and when necessary, to meet the varying demands of the business and satisfy customer needs., • Ideally the site security manager will hold ISOH Managing Safely. Alternatively, the post holder should complete Level 3 Award in Health and Safety in the Workplace (RQF)., • Mitie Security Induction – eLearning modules to be completed by the site security manager and ensure that the security team also complete their modules., • Ensure that all officers complete the Security Essentials modules., • Security First Line Manager - Level 3, • SCaN For line managers – In addition ensure that all officers have completed SCaN for all staff modules, • Act Awareness eLearning – In addition ensure that all officers have completed the modules, • Complete the 11 LiveSafe modules. The LiveSafe modules are designed to bring to life the LiveSafe QHSE cultural programme, and demonstrate the importance of following the rules., • Complete the Mitie management modules listed below, • Management 101 Boxset, • Leading Together, • Leading Difficult Conversations, • Absence Management, • Performance Management, • Investigations, • Managing Disciplinary and Grievances, • Ability to be screened to SC Level – or have a current SC clearance – Minimum standard, • British nationality – UK Passport holder, • Hold a clean driving licence – Manual/Automatic, • Hold an SIA licence – DS,SG,CP- CCTV Licence required, • Previous experience in a similar role, • Extensive people management experience, • First Aid at Work certificate desired, if not must be willing to achieve it, • Minimum of 5 years proven experience in a similar role, • Must understand client needs., • Ability to inspire and lead team to always deliver the highest service standards, • Effective communicator at all levels, • Must have exceptional understanding of security services, • Understand key Mitie principles and assist in delivering this in every aspect of site functions, • Must have excellent IT skills and a good understanding of all Microsoft Office applications, • Follow Group and company policies and procedures at all times;, • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;, • Use all work equipment and personal PPE properly and in accordance with training received;, • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;, • Ensure compliance with Mitie's information security procedures in all activities;, • Proactively identify and report security risks to your manager;, • Report actual and suspected security incidents; #J-18808-Ljbffr

Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators. Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators. The property is a medium premises located in the London. The successful candidate will be part of a site team of One and will be an essential asset to the property, colleagues, clients and occupiers. Commercial • Preparation, control and monitoring of the service charge budget in accordance with the client’s budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager., • To prepare management reports in accordance with the needs of the business. Compliance • To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually update and that Meridian (Health and Safety tool) is regularly updated etc., • To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable., • Ensure a Crisis Management plan is in place that this is reviewed and tested annually., • To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy., • To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc., • To liaise with local authorities as appropriate., • Any other duties as in accordance with the needs of the business. Customer Service and Quality • To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid sown timetables and monitoring FM works on site including the required liaison with service providers and/or contractors., • To further development and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings., • To oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement. People Management • Direct line management responsibility of on-site CBREMS personnel. This includes ensuring that all personnel are trained in accordance with the requirements of their role., • Carrying out regular performance reviews including annual appraisals and the setting of objectives., • Ensure all appraisals are carried out in accordance with the required standard and company time table. This includes the setting and reviewing of SMART “value added” objectives and regular performance reviews., • Educated to degree level or equivalent, • Previous experience of facilities management of property or portfolio of properties. This includes Line Management responsibility for Company personnel and contractors and management of service agreements., • Knowledge of the technical aspect of premises management., • Excellent customer service, interpersonal and communication skills., • Good awareness of Health and Safety legislation and knowledge of environmental protection requirements., • IT literate together with an understanding and experience of industry specific IT applications., • Ability to work on own initiative and within a pressurised environment., • IOSH qualification., • IWFM qualification desirable. When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values. #J-18808-Ljbffr

KHIPU Networks have a vacancy within their operations department for a motivated and enthusiastic Customer Order Management Executive. The successful applicant will be able to engage with our customers and suppliers whether on the phone or written. A key responsibility will be processing purchase orders so precision and an eye for detail will be essential. Full training is provided for you to achieve continuous personal and professional development. This is a varied role and will only suit a self-motivated individual who is willing to be a team member and wishes to develop their administrative and customer relation skills. It is also an excellent opportunity for someone who is yet to decide on their long-term career path. • Processing sales and purchase orders, • Processing customer invoicing, • Performing inventory control (both goods inwards and outwards), • Liaising with customers and other internal departments, • Ensuring Health and Safety procedures are maintained at all times, • Office upkeep responsibilities., • Any other general administrative tasks that are reasonably required. The key skills and qualities of an Order Management Executive: • Being extremely organized individual that can multitask and prioritize workload, • Having a keen eye for detail in every aspect of their work, • Being confident and cheerful telephone manner, with excellent communication skills in English, • Having a strong work ethic, be self-motivated, a team player, and a willingness to ‘go the extra mile’. KHIPU Networks is an award winning company and one of the UK's & South Africa’s leading advanced system integrators, one of a very small number of companies who have the technical expertise, products and services to respond to the commercial and business challenges of customers. KHIPU Networks main focus is Cyber Security, which is implied in all of our innovative and often unique leading solutions which meet the common and specialist requirements of customers. Our ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy 'best of breed’ solutions that enable them to meet their strategic goals. We are by Royal Appointment to His Majesty the King, Network Security Provider and hold the highest certifications for the solutions we deliver. At KHIPU, we believe in an open, transparent working environment that encourages creativity and collaboration, with colleagues and customers, this makes us so effective at what we do. KHIPU Networks is based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes’ walk of Fleet mainline train station offering direct links into London. There is also ample free parking available on site. • 26 days’ annual leave entitlement, rising with service, • 5% pension contributions, • Life Insurance policy, • Cycle to Work Scheme, • Numerous company events throughout the year, • Regular team building activities throughout the year #J-18808-Ljbffr

IDGateway delivers SaaS solutions into security-sensitive and operationally demanding environments. We work closely with airports, aviation operators and enterprise clients to improve operational efficiency, compliance and workforce management through modern technology. The Client and Product Support Analyst is the primary point of contact for IDGateway’s clients, providing telephone and email support across our all of our products. The role is built around client engagement: managing expectations clearly, communicating with warmth and professionalism, and ensuring every client interaction leaves them confident that their issue is understood and being handled. Keeping our clients happy is the core purpose of this role while balancing the needs and standards of the company. The role logs, tracks and manages support issues through Jira Service Desk, Confluence and other Atlassian tools. Working within a complex regulatory environment, the role demands accuracy, clear documentation and a calm, structured approach to managing a live ticket queue including incidents, issues and client requests, against agreed SLAs. A key requirement of the role is to prepare demonstrations, investigate and reproduce issues, develop, improve and update user documentation, helping ensure clients have the information they need to be as self-sufficient as possible. This role will suit you if you have: • Direct experience in a client-facing support role, within a software, SaaS or technology business., • Hands-on experience using Jira, Confluence or other Atlassian tools., • A warm, professional communication style and genuine comfort engaging with clients by telephone and Teams, even when the news isn’t good., • A methodical, detail-oriented approach to logging, tracking and progressing tickets to resolution., • A genuine interest in developing technical and database skills., • A ‘make it happen’, ‘do it now’ attitude. This role is unlikely to suit you if: • You don't enjoy speaking with clients directly, this is a client-facing role with frequent teams, phone and email contact., • You have no prior experience in a ticket-driven, SLA-based support environment., • You do not have any interest in the technical aspect of the support role., • Provide telephone and email support to our clients operating within a complex regulatory environment, across all IDGateway products., • Build and maintain strong client relationships with key contacts throughout the support lifecycle., • Follow the company support process, logging and documenting all incidents accurately using Jira Service Desk, Confluence and other Atlassian tools., • Investigate reported issues thoroughly and author clear, well-articulated tickets that accurately capture the problem for development teams, i.e. a reproduction step list and evidence summary a developer could act on without needing a follow-up call., • React quickly to incoming tickets to ensure SLAs are met, communicating and escalating issues as necessary., • Regularly update and report ticket progress and status to the team and to clients until complete., • Identify patterns and recurring issues across support tickets, feeding insights back to the team to help prevent future occurrences., • Support data analytics on support trends and issues, ensuring findings are clearly documented and evidenced., • Carry out client communication using tools such as HubSpot, Teams, Jira and Outlook, • Collate and prepare support information for inclusion in client-facing reports., • Use AI tools such as Claude to help identify recurring themes and patterns across support tickets, and to support the production of client-facing reports and documentation., • Work alongside team members to deliver user education by maintaining training and client documentation materials., • Apply the company’s values and behaviours to their work ethic., • Comfortable working directly with databases (e.g. SQL queries) to investigate and evidence issues, going beyond front-end observation to identify a reasonable cause., • Comfortable working within a database under guidance, reducing reliance on developers for routine fixes., • Able to produce clear reproduction steps and evidenced diagnosis for development teams, reducing back-and-forth on escalated tickets., • Willing to work closely with the Test and Development teams to resolve issues, building technical understanding over time., • Comfortable navigating a complex software product and willing to dig into detail and use initiative rather than deferring every technical question., • Excellent customer communication skills, able to translate technical detail into plain language for non-technical clients., • Strong analytical mindset, able to break down complex issues into clear, logical steps., • Proactive approach to problem prevention, using support data and trends to flag risks before they elevate., • Organised and accurate record-keeping across ticketing and reporting systems., • Resilient under pressure, able to prioritise a live ticket queue against SLA deadlines., • Familiar and comfortable using company approved AI tools to increase the effectiveness of our day to day activities., • Comfortable in communicating client issues to technical teams., • 2+ years in a technical customer service or 2nd line support role., • Experience in a SaaS, software, or technology business supporting external clients., • Experience working with a ticketing/service desk system (e.g. Jira Service Desk, Confluence) in a live support environment., • Working knowledge of SQL or comfortable querying relational databases., • Experience liaising directly with development or engineering teams to progress technical issues., • Aviation, airport operations, or background screening industry experience., • Experience working within a complex, regulated environment., • Holiday: 23 days per annum + Birthday., • Pension: 3% Employer contribution, • Flexible Benefits: up to £750 per annum to spend on a range of benefits, • Location: 3 Days per week @ 33 Hercules Way, 2 days per week work from home, • Employment is subject to a background and criminal record check #IDGateway #J-18808-Ljbffr

Reports to: Director of Growth and Customer Experience IDGateway delivers SaaS solutions into security-sensitive and operationally demanding environments. We work closely with airports, aviation operators and enterprise clients to improve operational efficiency, compliance and workforce management through modern technology. The Client and Product Support Analyst is the primary point of contact for IDGateway's clients, providing telephone and email support across our all of our products. The role is built around client engagement: managing expectations clearly, communicating with warmth and professionalism, and ensuring every client interaction leaves them confident that their issue is understood and being handled. Keeping our clients happy is the core purpose of this role while balancing the needs and standards of the company. The role logs, tracks and manages support issues through Jira Service Desk, Confluence and other Atlassian tools. Working within a complex regulatory environment, the role demands accuracy, clear documentation and a calm, structured approach to managing a live ticket queue including incidents, issues and client requests, against agreed SLAs. A key requirement of the role is to prepare demonstrations, investigate and reproduce issues, develop, improve and update user documentation, helping ensure clients have the information they need to be as self-sufficient as possible. • Direct experience in a client-facing support role, within a software, SaaS or technology business., • Hands-on experience using Jira, Confluence or other Atlassian tools., • A warm, professional communication style and genuine comfort engaging with clients by telephone and Teams, even when the news isn't good., • A methodical, detail-oriented approach to logging, tracking and progressing tickets to resolution., • A genuine interest in developing technical and database skills., • A 'make it happen', 'do it now' attitude., • You don't enjoy speaking with clients directly, this is a client-facing role with frequent teams, phone and email contact., • You have no prior experience in a ticket-driven, SLA-based support environment., • You do not have any interest in the technical aspect of the support role., • Provide telephone and email support to our clients operating within a complex regulatory environment, across all IDGateway products., • Build and maintain strong client relationships with key contacts throughout the support lifecycle., • Follow the company support process, logging and documenting all incidents accurately using Jira Service Desk, Confluence and other Atlassian tools., • Investigate reported issues thoroughly and author clear, well-articulated tickets that accurately capture the problem for development teams, i.e. a reproduction step list and evidence summary a developer could act on without needing a follow-up call., • React quickly to incoming tickets to ensure SLAs are met, communicating and escalating issues as necessary., • Regularly update and report ticket progress and status to the team and to clients until complete., • Identify patterns and recurring issues across support tickets, feeding insights back to the team to help prevent future occurrences., • Support data analytics on support trends and issues, ensuring findings are clearly documented and evidenced., • Carry out client communication using tools such as HubSpot, Teams, Jira and Outlook, • Collate and prepare support information for inclusion in client-facing reports., • Use AI tools such as Claude to help identify recurring themes and patterns across support tickets, and to support the production of client-facing reports and documentation., • Work alongside team members to deliver user education by maintaining training and client documentation materials., • Apply the company's values and behaviours to their work ethic., • Comfortable working directly with databases (e.g. SQL queries) to investigate and evidence issues, going beyond front-end observation to identify a reasonable cause., • Comfortable working within a database under guidance, reducing reliance on developers for routine fixes., • Able to produce clear reproduction steps and evidenced diagnosis for development teams, reducing back-and-forth on escalated tickets., • Willing to work closely with the Test and Development teams to resolve issues, building technical understanding over time., • Comfortable navigating a complex software product and willing to dig into detail and use initiative rather than deferring every technical question., • Excellent customer communication skills, able to translate technical detail into plain language for non-technical clients., • Strong analytical mindset, able to break down complex issues into clear, logical steps., • Proactive approach to problem prevention, using support data and trends to flag risks before they, • Organised and accurate record-keeping across ticketing and reporting systems., • Resilient under pressure, able to prioritise a live ticket queue against SLA deadlines., • Familiar and comfortable using company approved AI tools to increase the effectiveness of our day to day activities., • Comfortable in communicating client issues to technical teams., • 2+ years in a technical customer service or 2nd line support role., • Experience in a SaaS, software, or technology business supporting external clients., • Experience working with a ticketing/service desk system (e.g. Jira Service Desk, Confluence) in a live support environment., • Working knowledge of SQL or comfortable querying relational databases., • Experience liaising directly with development or engineering teams to progress technical issues., • Aviation, airport operations, or background screening industry experience., • Experience working within a complex, regulated environment., • Holiday: 23 days per annum + Birthday., • Pension: 3% Employer contribution, • Flexible Benefits: up to £750 per annum to spend on a range of benefits, • Location: 3 Days per week @ 33 Hercules Way, 2 days per week work from home, • Employment is subject to a background and criminal record check #IDGateway #J-18808-Ljbffr

Are you looking for a Weekend chef role where you can be creative and work with a dedicated team? Are you looking for a Weekend chef role where you can be creative and work with a dedicated team? If so, join Thornford Park Hospital. This position will ideally be working both Saturday and Sunday; however, we are open to the possibility of a job share. We also offer a free shuttle bus service from Thatcham train station. As a crucial part of the kitchen team, you'll play a vital role in crafting daily meals for service users, staff and visitors. Dive into food preparation and elevate your role by providing guidance and training to your peers. There are regular activities, events and special occasions throughout the year which you'll also cater for – World Food day, Christmas, Easter, Family Day and many more. In other words, plenty of chance to be creative and do something different. It's a calm and pleasurable working environment, where you'll be able to manage your workload and enjoy creating delicious meals. There's a great social aspect to this role where you can interact with people outside the kitchen regularly. As a Weekend Chef you will be: Supporting the Head Chef for the day-to-day running of the kitchen Maintaining good food storage procedures and stock rotation according to established procedures Preparing, planning and cooking meals to a consistently high standard, taking account of any special requests or dietary requirements within the unit Serving service users, staff and visitors with food and beverage in a professional and courteous services manner Preparing and producing foods for conferences and banquets Participating in food costings through effective cost control procedures Adhering to the ‘Safer Food Better Business' standards and record keeping Adhering strictly to Food Hygiene Regulations and other safety procedures at all times Taking full shift responsibility for the catering operation Assisting the Head Chef by researching and creating new menus ensuring meals are of a high quality and compliment healthy eating guidelines Correctly filling of all paperwork in relation to the Hazard Analysis and Critical Control Point system (HACCP) i.e. Fridge temperatures, food temperature logs and cleaning schedules To be successful in this role, you'll need: To be 18 years or older GCSE or equivalent English City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking Basic Food Hygiene (essential) Intermediate Food hygiene (desirable) Previous experience in a similar environment Previous experience in delivering a service on mass Menu planning, costing, ordering, stock control and budget experience Where you will be working: Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges. Services include: Medium & Low Secure Units for acute and long-term care PICUs for individuals in psychiatric crisis Older Adult Services with age-appropriate, holistic interventions Specialist Learning Disability & Autism Pathways with integrated secure settings and step-down flats You'll be part of a recovery-focused, multidisciplinary team helping people move safely toward greater independence. Thornford Park is easily accessible via Thatcham train station, with shuttle transport available. Location: Crookham Hill, Thatcham, Berkshire, RG19 8ET What You'll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Hourly rate of £14.27 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy ( Pro Rata) additional annual leave, in our annual selection window Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. TPBN1_UKTJ

Are you a Chef looking for the perfect work-life balance? This opportunity might just be your perfect fit. Become a valued member of our staff bank at Thornford Park Hospital in the role of Bank Chef and enjoy the flexibility to choose shifts that align with your schedule. As a crucial part of the kitchen team, you'll play a vital role in crafting daily meals for service users, staff and visitors. Dive into food preparation and elevate your role by providing guidance and training to your peers. It's a calm and pleasurable working environment, where you'll be able to manage your workload and enjoy creating delicious meals. There's a great social aspect to this role where you can interact with people outside the kitchen regularly. Please note (Bank Only): You'll need to commit to a paid three-week training course. If you're unable to attend, we kindly ask that you do not apply. As a Bank Chef you will be: Supporting the Head Chef for the day-to-day running of the kitchen Maintaining good food storage procedures and stock rotation according to established procedures Preparing, planning and cooking meals to a consistently high standard, taking account of any special requests or dietary requirements within the unit Serving service users, staff and visitors with food and beverage in a professional and courteous services manner Preparing and producing foods for conferences and banquets Participating in food costings through effective cost control procedures Adhering to the ‘Safer Food Better Business' standards and record keeping Adhering strictly to Food Hygiene Regulations and other safety procedures at all times Taking full shift responsibility for the catering operation Assisting the Head Chef by researching and creating new menus ensuring meals are of a high quality and compliment healthy eating guidelines Correctly filling of all paperwork in relation to the Hazard Analysis and Critical Control Point system (HACCP) i.e. Fridge temperatures, food temperature logs and cleaning schedules To be successful in this role, you will have: To be 18 years or older GCSE or equivalent English City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking Basic Food Hygiene Supervising qualification or working towards Experience preparing and producing quality food to a high standard Knowledge of menu planning and costing Previous experience in delivery a service on mass Where you will be working: Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges. Services include: Medium & Low Secure Units for acute and long-term care PICUs for individuals in psychiatric crisis Older Adult Services with age-appropriate, holistic interventions Specialist Learning Disability & Autism Pathways with integrated secure settings and step-down flats You'll be part of a recovery-focused, multidisciplinary team helping people move safely toward greater independence. Thornford Park is easily accessible via Thatcham train station, with shuttle transport available. Location: Crookham Hill, Thatcham, Berkshire, RG19 8ET What you will get: Hourly rate of £13.25 (Plus a 12.07% Holiday Allowance Uplift) Weekly pay! Three-week paid induction Subsidised meals Free parking Mandatory training to ensure you are fully able to do your job at the best of your ability Wellbeing support and activities to help you maintain a great work-life balance Pension contribution to secure your future (Optional) There is also the option to progress into a permanent role to unlock additional benefits, including career development pathways to grow your career. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. TPBN1_UKTJ

Hybrid - Liverpool/Birmingham/Newport or Norwich (2 days per week on site).GBP 550/day (Umbrella Maximum).Public sector procurement experience/ contract management/ stakeholder engagement.Experience working in professional services procurement.Contract management background.This is an officer level

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Aspect Resources is seeking a Commercial Practitioner for a 6-month contract with hybrid working arrangements across Liverpool, Birmingham, Newport or Norwich.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Commercial Manager role focusing on end-to-end sourcing, contract management, and stakeholder engagement.Requires experience with Procurement Act 2023 and public sector legislation.

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Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu