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  • IT User Support Technician
    IT User Support Technician
    21 hours ago
    £30000–£35000 yearly
    Full-time
    Hatfield

    Digi Technology is seeking a proactive IT User Support Technician to provide essential technical assistance to our retail partners and corporate clients. This role is a key part of our UK operations, ensuring that users of our specialized retail and pharma IT applications remain productive and supported both remotely and onsite at client locations. Key Responsibilities Technical User Support: Act as the primary point of contact for users reporting hardware and software issues via phone, email, and remote support tools. Hardware & Software Maintenance: Install, configure, and troubleshoot user equipment, including PCs, tablets, printers, and retail-specific peripherals. Specialized Application Support: Provide 1st and 2nd line support for users of retail and pharma-specific IT applications, including assistance with SAP user-interfaces and proprietary web applications Mobile & Web App Assistance: Support end-users with the setup and navigation of custom mobile applications, troubleshooting login issues and basic functional glitches. User Acceptance Testing (UAT): Assist the deployment team by conducting functional "user-side" testing on mobile and web app updates to ensure stability and usability before they are rolled out to clients. Technical Documentation: Author and maintain user-facing "How-to" guides, technical FAQs, and internal support logs to facilitate better user self-service. Field Support & Travel: Provide hands-on technical resolution and equipment installation at various client sites across different UK towns as required. Candidate Requirements Education: A Degree in an IT-relevant discipline and/or recognized IT technical certifications. Experience: IT support experience. Prior experience within the Retail or Pharma industries (e.g., supporting POS systems or related software) is a distinct advantage. Technical Skills: Proficiency in Windows and iOS environments, with an understanding of supporting cloud-based and mobile application users. Driving Licence: A Full UK Driving Licence is mandatory, as the role requires regular travel to support users at various UK client sites. Communication: Excellent communication skills. The ability to explain technical concepts to non-technical staff is essential. Proficiency in both English and Urdu is considered an advantage for supporting our diverse client base. Work Style: Comfortable in a hybrid environment, balancing office presence in Hatfield with field-based client visits. Benefits Salary: £30000 to £35000 ( based on qualification and experience) Hybrid working model. Exposure to medium and large corporate systems (SAP) and modern mobile app technology. Travel expenses provided for all client site visits.

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  • Kitchen Porter
    Kitchen Porter
    27 days ago
    £12.8–£13.5 hourly
    Full-time
    Brookmans Park

    Join our passionate team at Bradmores, a brand-new independent village coffee shop dedicated to serving high-quality food with care. We're looking for a reliable and enthusiastic Kitchen Porter to ensure our kitchen runs smoothly and efficiently, from keeping a tidy sink and prep area to assisting our chef during busy times. Key Responsibilities: • Washing and cleaning kitchen utensils, dishes, and cooking equipment., • Maintaining cleanliness and hygiene standards across the kitchen, food preparation areas, and storage areas., • Assisting chefs with basic food preparation tasks when required., • Managing waste disposal and recycling., • Ensuring stock is stored correctly and kitchen areas are organised., • Supporting the team to ensure smooth service during busy periods. What We're Looking For: • A positive attitude and willingness to work as part of a team., • Reliability, punctuality, and a strong work ethic., • Ability to work efficiently in a fast-paced environment., • Attention to detail and commitment to maintaining high hygiene standards. What We Offer: • A fun and supportive work environment., • The opportunity to be part of a growing independent business with a brand-new kitchen., • Competitive pay., • Staff perks, including a free lunch., • Development opportunities as we grow. If you're eager to contribute to a welcoming community space and support a team passionate about good food, we'd love to hear from you.

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