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Job Description:Job Title: Senior Service Specialist - Commercial Card Corporate Title: Officer Location: Chester At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Location Overview:Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.The Team:Due to an ever increase client portfolio, we are looking for a Dedicated Service Director in Commercial Card to join our Client Level Servicing team. We are a Servicing team made up of a diverse range of people from varied backgrounds who each bring unique skillsets and perspectives. The team is responsible for delivering high levels of client level servicing with a client portfolio ensuring that client queries and escalations are dealt with effectively.The Team consists of a wider range of diverse backgrounds and a multicultural working environment. Due to the requirement of certain clients needing servicing in language, team members speak our main Five core languages, resulting in a cultured working environment.Education for the role will be on a 1-2-1 basis ensuring that the individual will be educated in the heart of the teamRole Description:Responsible for supporting client card accounts and managing a variety of enquiries, ensuring accurate and timely resolution. Partnering closely with Sales, Operations, Technical Help Desk and Fulfilment teams to deliver a seamless client experience. Maintaining clear verbal and written communication with clients and internal stakeholders, providing regular updates and acting as a client advocate. Managing multiple requests of varying complexity while working independently to resolve issues and meet client needs. Professionally handling challenges, escalating concerns where appropriate, and leveraging product and industry knowledge to strengthen client relationships, enhance service delivery and mitigate potential risks.What we are looking for:As a Card Dedicated Service Director we are looking for an individual who has:Broad understanding of card management productsExcellent education historyPrior experience gained within financial services or investment banking.Able to demonstrate strong experience in client facing roles, preferably within a similar client servicing function.Excellent interpersonal, communication, presentation, organisation and team skillsA Critical Thinker/Problem Solver.Strong spoken and written communicationTeamwork/Collaboration.Professionalism / strong work ethicDriven to build strong client relationsEnglish and one other language preferable (French / German / Spanish / Italian)Previous client level servicing experienced essentialBenefits of working at Bank of America: UKAt Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partnerCompetitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasonsWe offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annumThe ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.Use of a flex fund to use towards benefitsAccess to an emotional wellbeing helpline, and virtual GP servicesAccess to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthoodAccess to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and CalmAbility to donate to charities of your choice directly through payroll and the bank will match your contributionOpportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local areaBank of America:Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.SummaryLocation: ChesterType: Full time

We’re thrilled to announce an exciting opportunity for an Attendance Officer to join our vibrant Functional Skills and GCSE teams' attendance at Sandwell College. We’re thrilled to announce an exciting opportunity for an Attendance Officer to join our vibrant Functional Skills and GCSE teams' at

Trinity Academy invites applications for an Attendance Officer to join our attendance team and support staff, students and parents on attendance and administration tasks.

Longridge High School is seeking an Attendance Officer to cover 15 hours over two days per week (Mondays and Tuesdays). The successful candidate will maintain pupil attendance records, foster positive relationships with pupils and families, and liaise with parents to promote high attendance and educ

Your career #EMATters! We are currently recruiting A Multi Site Attendance Officer to work across schools in Northamptonshire and Milton Keynes. To provide a specialist service to assist the school in meeting their obligations and targets in relations to the school attendance. Follow school systems

The London Borough of Sutton, via Cognus, is seeking an Attendance professional to support children and young people to achieve their full potential through attendance and engagement with education. The role involves providing information, advice and support to parents, carers, schools and multi‑a

School Attendance Officer required for a Secondary School in Huddersfield. School Attendance Officer Required for a Secondary School in Huddersfield. We’re looking for an enthusiastic School Attendance Officer to work full-time at a fantastic Secondary school in Huddersfield.

Trinity Academy have an exciting opportunity for an enthusiastic and motivated individual to join our attendance team to help us deliver an even better service to the staff and students. This is a key post within the school which requires dedication and a highly efficient and responsible approach, p

Ormiston Shelfield Community Academy is seeking an Attendance Officer to promote attendance and punctuality across the school. The role monitors attendance records, supports families to improve attendance, contributes to safeguarding, and implements early interventions where concerns arise, in line

Attendance Officer### We are searching for the best education professionals Job openings Attendance Officer# Attendance OfficerEmployer: Francis Askew Primary SchoolLocation: Hull, East Riding of YorkshireContract Type: PermanentHours: Part TimeSalary: Grade 6, Point 14 - Point 19Posted:

Darwen Aldridge Enterprise Studio in Blackburn with Darwen invites applications for an Attendance Officer. The role supports the Assistant Principal and the school in delivering high standards of admin service to teachers and students, with a focus on creating a safe, inclusive environment and impro

York High School invites applications for an Attendance Officer to support students, families and staff and remove barriers to attendance. The role will work with Pastoral and SEN leads to improve attendance for identified pupils.

As an Attendance and Engagement Officer, you'll work closely with students, curriculum teams, pastoral staff, and support services to encourage positive attendance habits and promote learner engagement. We're always keen to connect with enthusiastic and dedicated Attendance and Engagement Officers w

Archbishop Holgate’s School in York is recruiting an Attendance Engagement Officer to collect students in the morning for targeted home-to-school attendance support.

As an Attendance and Welfare Officer, you'll support learners by promoting positive attendance, identifying barriers to engagement, and providing guidance and support to improve student wellbeing and participation. Why Consider an Attendance and Welfare Officer Role?. We're always keen to connect wi

The role is permanent, full-time, with an October 2026 start and a focus on improving school attendance across multiple sites within EMAT.

Engage Education Services are recruiting a School Attendance Officer for a Secondary School in Huddersfield.

Attendance Officer Term Time + INSET + 2 Weeks = 40 Weeks (Darwen Aldridge Enterprise Studio). We are seeking to appoint an Attendance Officer at Darwen Aldridge Enterprise Studio.

Francis Askew Primary School in Hull, East Riding of Yorkshire, is seeking an Attendance Officer to support the attendance team. The successful candidate will manage a caseload, track attendance, and assist in ensuring statutory responsibilities are met, with pro rata hours for 20 hours. You will pr

Data-Driven Interventions: Analyse attendance trends to quickly identify and support pupils at risk of persistent absence. Safeguarding: Act as a vital link in the school's pastoral care team, monitoring wellbeing and escalating attendance concerns appropriately. Someone confident in managing and in

Lea Manor High School is seeking an Attendance Officer to support rapid and sustained improvement in pupil attendance. You will monitor attendance, liaise with families and staff, and contribute to safeguarding and welfare processes.

Trinity Academy have an exciting opportunity for an enthusiastic and motivated individual to join our attendance team to help us deliver an even better service to the staff and students. This is a key post within the school which requires dedication and a highly efficient and responsible approach, p

Attendance Officer, 2 days per week. Maintain pupil attendance records and promote high levels of attendance. Support and improve attendance by liaising with parents and carers, promoting positive attitudes towards attendance and education.

Archbishop Holgate’s School are looking to recruit an Attendance Engagement Officer to collect students, on a morning, for a targeted home-to-school attendance support service. Archbishop Holgate’s School are looking to recruit an Attendance Engagement Officer to collect students, on a morning,

York High School is seeking an enthusiastic and motivated individual to join our team as an Attendance Officer. The successful candidate will liaise with students, families and staff to remove any significant barriers to students attending school, and will work with Pastoral and SEN leaders to impro

The Role As Admissions & Attendance Officer, you will manage key processes linked to pupil admissions, attendance monitoring and daily communication with families. Key responsibilities include: Coordinating admissions processes for new starters and mid-year transfers Maintaining accurate pupil recor

Join us as a Education, Attendance & Welfare Officer : Empower Futures! Salary - £25,070 up to £28,000 FTE This role will be required to work for Progress School Thrapston and Progress School Northampton.

The Role As Attendance & Family Liaison Officer, you will lead on monitoring, tracking and improving pupil attendance across the school. Your responsibilities will include: Monitoring daily attendance and following up on absences promptly Identifying trends in persistent absence and implementing act

Key responsibilities include: Monitoring daily attendance, punctuality, and lesson-by-lesson registers Calling parents regarding absences, unexplained non-attendance, and lateness Producing detailed attendance reports for SLT, Heads of Year, and Governors Identifying patterns of absence and implemen

Welfare and Attendance Officer - Good Ofsted Secondary School - Solihull Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale Welfare and Attendance Officer A Good Ofsted secondary school in Solihull is seeking a dedicated and compassionate Welfare and Attendance Offi

A well-established two-form entry primary school in Manchester is seeking a professional and personable Reception & Attendance Officer to join its dedicated support staff team. Who We’re Looking For The successful candidate will: • Have previous experience in school administration or attendance

Attendance Officer - Mixed Secondary School - Milton Keynes Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale Attendance Officer A well-established Mixed Secondary School in Milton Keynes is seeking a dedicated and organised Attendance Officer to join their pastora

Attendance Officer – Bristol Role: Attendance Officer Location: Bristol (BS Area) Start Date: Immediate / ASAP Salary: £24,500 – £27,500 per annum (depending on experience) Contract Type: Full-time, Term-time plus 1 week Agency: Wayman Education About the School: We are seeking an energetic, o

Are you currently looking for an Attendance Officer position in a supportive school environment where you can make a real impact on pupil engagement? Do you have the drive, organisation, and communication skills to work in a fantastic school in Burton-on-Trent as an Attendance Officer? You will be r

Attendance Officer – Outstanding Secondary School – Bradford (West Yorkshire) Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale We are seeking a highly organised Attendance Officer to join an Outstanding secondary school in Bradford. The successful candidate wi

Who We’re Looking For • Previous experience in a school attendance or welfare role • Strong knowledge of safeguarding and attendance legislation • Confidence working with families in challenging circumstances • Competence in using school MIS systems to track data • Resilience, discretion

School Attendance Officer | ASAP Start | Oldham, Greater Manchester Removing barriers to education and driving student presence. We are seeking a tenacious and empathetic Attendance Officer to join a vibrant secondary school in Oldham. In this role, you will be on the frontline of student engagement

Your responsibilities will include: • Monitoring daily attendance and first-day absence procedures • Conducting attendance tracking and producing weekly reports • Meeting with families to address attendance concerns • Coordinating attendance panels and support plans • Liaising with externa

The ideal candidate Previous experience in a school attendance or administrative role Strong organisational and data management skills Excellent communication and interpersonal skills Ability to handle sensitive information professionally A proactive and reliable approach to supporting student atten

A thriving, diverse secondary school in Birmingham is seeking a dedicated Attendance Officer to lead attendance monitoring and support pastoral teams from January 2026. Daily responsibilities include: Monitoring attendance using SIMS/Arbor Making first-day calls and following up unexplained absences

We are working with a flourishing secondary school in Coventry seeking a committed Attendance & Welfare Officer for an April 2026 start.

Main Duties and Responsibilities As the Attendance Officer, you will be responsible for the daily monitoring and long-term improvement of student attendance. Why Join Our School? Working as an Attendance Officer in Hillingdon offers a rewarding career path with a direct impact on student outcomes. T

The Role You will work closely with pastoral staff, Heads of Year and the safeguarding team to: Monitor daily attendance and punctuality Make first-day calls and follow up unexplained absences Produce attendance reports for SLT and governors Meet with students and families to support improved attend

Attendance Officer – Primary School – Ipswich Start Date: As soon as possible Contract: Full-Time, Permanent Salary: Paid to scale A welcoming primary school in Ipswich is seeking a dedicated and highly organised Attendance Officer to join its pastoral and administration team. Attendance Team Th

Attendance Officer – Boys’ Secondary School in Lambeth (January Start) Location: Lambeth School Type: Boys’ Secondary School Start Date: January 2026 Contract: Full-time A vibrant boys’ school in Lambeth is seeking a proactive Attendance Officer to join their pastoral team as part of a Janua

The role will involve: Monitoring daily student attendance and punctuality Following up on absences with parents and carers Maintaining accurate attendance records using school systems Identifying attendance patterns and supporting targeted interventions Working closely with pastoral staff and senio

A successful and inclusive secondary school in Leicester is seeking a dedicated Attendance Officer to join their pastoral and safeguarding team from January 2026. Duties include: Monitoring daily registers and student punctuality Making first-day absence calls and home communication Preparing attend

Attendance Officer - Independent Secondary School - Chelmsford Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale Attendance Officer An Independent Secondary School in Chelmsford is seeking a dedicated and organised Attendance Officer to join their pastoral support