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Location: 112 Newton Road High Heaton, Newcastle Upon Tyne, NE7 7HN Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening 6am), afternoons, late evenings (store closing 10pm) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. • Own the day-to-day running of the store by leading the team on your shift, • Motivate, coach, and support your team to deliver great service and efficient operations, • Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members, • Support store performance through merchandising, stock accuracy, and HR processes, • Champion Co-op through community engagement and membership growth, • Passion for people and leadership, • The ability to work flexibly and lead by example, • Skills in retail, merchandising, or team management (experience not essential) At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • Full training and career development resources, • 30% discount on Co-op products in store, • Flexible access to your pay as you earn it, • Up to 10% pension contributions, • 36 days of holiday (pro-rata, including bank holidays), • 24/7 access to GP appointments, and colleague support programme, • Cycle to work scheme, • Market-leading policies to help you though life's big moments We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion We reserve the right to remove a vacancy before the scheduled closing date. #J-18808-Ljbffr

Location: Washington & Oregon Reports To: Sales Manager Position Type: Full-Time For more than 50 years, Medosweet Farms has been a trusted distributor of dairy and specialty food products throughout Washington and Oregon. As a family-owned company, we are committed to building lasting customer relationships, delivering exceptional service, and helping our customers succeed through innovative supply solutions. Our success is built on our reputation as a trusted partner and "Distributor of Choice." We combine the flexibility of a local company with the resources, expertise, and supply network needed to support customers across manufacturing, foodservice, retail, bakery, healthcare, and redistribution segments. This emphasis on customer-centric partnerships aligns with Medosweet's strategic objectives and competitive positioning. The Major Account Executive is responsible for retaining, strengthening, and growing Medosweet's largest and most strategic customer relationships, with a primary focus on food manufacturers and other high-volume accounts throughout the Pacific Northwest. This position serves as the senior commercial contact for assigned customers and is accountable for customer retention, revenue growth, gross profit performance, contract management, and identifying new opportunities within existing relationships. The Major Account Executive develops deep knowledge of each customer's business and works collaboratively with Purchasing, Operations, Logistics, Customer Service, and Executive Leadership to deliver solutions that support customer success while achieving Medosweet's financial objectives. The successful candidate is a strategic relationship builder who balances customer advocacy with business discipline and actively contributes to Medosweet's long-term growth strategy. The role aligns with company initiatives to grow manufacturing business, expand profitable customer relationships, and increase share of wallet within existing accounts. • Own and manage a portfolio of Medosweet's largest and most strategic accounts., • Develop long-term account plans that drive customer retention, growth, and profitability., • Build executive-level relationships with customer leadership, purchasing teams, operations managers, production leaders, and ownership groups., • Conduct regular business reviews that reinforce Medosweet's value proposition and identify opportunities for improvement., • Ensure customer satisfaction through proactive communication and issue resolution., • Maintain a thorough understanding of each customer's business objectives, challenges, operational requirements, and future growth plans., • Increase sales volume, margin contribution, and product penetration within assigned accounts., • Identify opportunities to introduce additional dairy and specialty food categories., • Expand relationships across multiple locations, divisions, and decision-makers within customer organizations., • Develop strategies to protect and recover at‑risk business., • Collaborate with Sales Leadership to pursue new large-account opportunities that fit Medosweet's strategic direction., • Support contract negotiations, annual pricing agreements, and long-term supply partnerships., • Serve as Medosweet's lead relationship manager for key manufacturing customers., • Understand customer production schedules, demand forecasts, quality requirements, and inventory expectations., • Coordinate supply strategies that support production continuity and supply-chain reliability., • Identify opportunities to improve efficiency, reduce costs, and strengthen customer partnerships., • Partner closely with Purchasing to align sourcing strategies with customer demand., • Work collaboratively with Operations and Logistics to ensure service excellence and delivery performance., • Coordinate with Customer Service to provide exceptional support and responsiveness., • Engage Executive Leadership on significant opportunities, risks, and strategic initiatives., • Act as the customer's internal advocate while balancing company profitability and operational capabilities., • Achieve annual sales, gross margin, retention, and profitability objectives., • Monitor account profitability and recommend pricing strategies when appropriate., • Support forecasting and budgeting processes by providing accurate customer demand projections., • Identify trends, risks, and opportunities affecting account performance., • Monitor competitive activity, industry developments, and dairy commodity market trends., • Maintain awareness of emerging opportunities within manufacturing and large-account channels., • Provide market feedback that supports strategic planning, supplier partnerships, and product line development., • Minimum of 5 years of successful B2B sales or account management experience., • Demonstrated success managing large strategic customer relationships., • Proven ability to grow revenue within existing accounts., • Strong negotiation, presentation, and relationship-building skills., • Excellent verbal and written communication abilities., • Strong business acumen and financial understanding., • Proficiency with CRM software and Microsoft Office applications., • Ability to travel throughout Washington and Oregon as needed., • Experience selling dairy products, food ingredients, specialty foods, or foodservice products., • Background working with food manufacturers, processors, or large-volume commercial customers., • Knowledge of food distribution, supply chain management, and category management., • Existing relationships within the Pacific Northwest food industry. Success in this position will be measured by: • Customer retention rate, • Revenue growth within assigned accounts, • Gross margin achievement, • Share-of-wallet growth!, • New product/category penetration, • Contract renewals and extensions!, • Customer satisfaction and service performance, • Forecast accuracy!, • CRM utilization and account planning discipline, • Contribution to overall company profitability, • Relationship Building, • Strategic Thinking, • Customer-Centric Mindset, • Negotiation & Influence, • Consultative Selling, • Financial Acumen, • Collaboration, • Accountability, • Problem Solving, • Communication Excellence At Medosweet, relationships matter. We believe our people are our greatest competitive advantage and empower them to make decisions that strengthen customer partnerships and support long-term success. As a family-owned company with more than 50 years of history, we offer the stability of an established business combined with the agility to respond quickly to customer needs. This role provides the opportunity to help shape the future growth of Medosweet by protecting and expanding some of the company's most important customer relationships. #J-18808-Ljbffr

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Our Market Street counters - from the Deli and Oven Fresh to the Pie Shop, Bakery, Cake Shop, and Fresh to Go - are at the absolute heart of what makes our stores special. As a Market Street Team Leader, you'll lead and support our foodmakers to deliver great service, vibrant counter displays, and tasty food for our local shoppers every day. You'll coach your team, multi-skill colleagues across departments, and work alongside managers to deliver sales and keep standards high. • Put customers first: Lead your team to deliver friendly, attentive service across all counters, listening to customer feedback and helping resolve queries quickly., • Lead and support your team: Coordinate day-to-day counter communication, multi-skilling colleagues across departments and coaching them to build confidence and high performance., • Drive sales and availability: Work in partnership with managers to deliver departmental sales plans, using product knowledge and active selling to build trade and hit targets., • Keep operations safe and legal: Maintain high shopkeeping standards, follow production plans to minimise waste and markdowns, and ensure full compliance with food safety and health regulations., • Generous holiday entitlement, • 15% discount in our supermarkets and convenience stores from the day you join us, • Additional 10% discount card for a friend or family member, • Genuine career progression and development opportunities - read more about our Leadership School here, • Subsidised in-store cafe or shop floor ranges, • Free parking, • Competitive pension and life assurance, • Healthcare / Wellbeing benefits including Aviva Digital GP, • 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more, • Optional payroll charity donations, • A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave Whether you're an experienced Team Leader or a skilled counter colleague ready to take the next step, if you care about quality fresh food and great customer service, we'd love to hear from you. • Leads and coaches with confidence: Ideally has strong operational knowledge of fresh food counters, with proven experience in leading teams and coaching colleagues for success., • Builds strong, supportive teams: Creates an encouraging department environment where achievements are recognised, ideas are shared, and everyone feels valued., • Organises and plans effectively: Able to plan workload efficiently, handle daily priorities smoothly, and analyse department data to spot opportunities with the Market Street Manager., • Keeps a firm grip on the basics: Takes a practical approach to daily routines, keeping a close eye on stock rotation, date code checking, food safety, and waste reduction. #J-18808-Ljbffr

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