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Join our team as we grow the ASB & tenancy enforcement team! We're excited to open x2 posts for dedicated ASB officers to help us make a difference. To work across the Lancashire area, where you'll play a key role in delivering a professional, responsive and victim-focused Anti-Social Behaviour (ASB) and tenancy enforcement service. This is a fast-paced and rewarding role where you'll manage complex and high-risk cases, support vulnerable residents and work collaboratively to create safe, sustainable neighbourhoods. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group Requirements Outline of Key responsibilities as an ASB Officer... • Deliver a high-quality ASB and tenancy enforcement service, managing cases from initial report through to resolution, • Investigate ASB, harassment, domestic abuse-related tenancy breaches and environmental nuisance, • Gather evidence through interviews, witness statements, risk assessments and home visits, • Assess and manage risk, ensuring safeguarding concerns are identified and escalated appropriately, • Apply relevant legislation including the Housing Acts, ASB, Crime & Policing Act 2014, Environmental Protection Act 1990 and Equality Act 2010, • Use a range of early intervention and enforcement tools including mediation, behavioural agreements and legal action, • Prepare legal documentation, liaise with solicitors and represent the organisation at court, • Work closely with partners including Police, Social Care, Mental Health teams and Community Safety Partnerships, • Provide trauma-informed support to victims and witnesses throughout the case lifecycle, • Maintain accurate case records and produce reports, statements and performance data, • Contribute to service improvement, policy development and sharing best practice We're looking for someone who has... • Has experience working with customers in complex or challenging situations, • Has experience handling customer enquiries and complaints, • Has experience within housing, community safety, policing, legal or similar environments, • Is confident managing complex ASB or tenancy-related cases, • Has strong knowledge of ASB or housing legislation, or the ability to learn quickly, • Demonstrates excellent verbal and written communication skills, • Can work independently, manage a varied caseload and meet deadlines, • Takes a customer-focused, empathetic and professional approach, • Is resilient and able to manage sensitive and high-risk situations, • Is confident preparing and presenting cases in court, • You will also need a full driving licence and access to a vehicle for business use, along with a flexible approach to working hours to meet service demands. Benefits In return, we are offering the successful candidate in the ASB Officer role... • Starting salary of £37,977 per annum, • 27 days holiday (rising to 32 over 5 years' service) + bank holidays, • Hybrid working - You will plan your week by allocating one day for in-office collaboration with the team at BB1, while spending the remaining days working from home, on the patch, or in court. Occasionally, you may need to assist your colleagues., • You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers., • Wide range of technical, professional, and personal development training opportunities, • Attractive pension schemes - including Local Government Pension Scheme (LGPS), • To view the full range of our award winning benefits click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.

We're excited to present an incredible opportunity for Building Safety Managers to join our dynamic Building Safety Team in Lancashire. This pivotal role sits at the heart of the new Building Safety framework, where you'll work closely with regulatory bodies, colleagues, and contractors to ensure all building safety tasks, necessary remedial actions, and compliance standards are not only met but thoroughly documented. You'll take charge of registering every building within scope with the Building Safety Regulator and securing valid Building Assurance Certificates. Beyond that, you'll design, lead, and manage a robust Resident Engagement Strategy. Acting as the primary liaison for both internal and external stakeholders, you'll ensure our buildings, communal areas, and residents' homes consistently uphold the highest safety standards. If you are passionate about resident safety, governance, and driving excellence in high-risk residential settings, this is your opportunity to make a lasting difference.Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - of Key Responsibilities as a Building Safety Manager...Develop and manage the content of the Building Information Model (BIM).Establish clear IT requirements to enable a 360° view of each building safety case across existing systems.Develop and maintain complete and compliant Building Safety Cases/Reports for each high-risk block.Ensure the Golden Thread of information is clearly identifiable, demonstrable and easily accessible.Register all relevant buildings with the Building Safety Regulator and obtain and maintain Building Assurance Certificates.Deliver day-to-day functions on behalf of the Accountable Person for buildings in scope of the Regulatory Reform (Fire Safety) Order 2005.Develop, review and deliver fire safety strategies and maintain Fire Management Plans.Audit and approve Fire Risk Assessments and coordinate PCFRAs and residential PEEPs (rPEEPs).Coordinate, monitor and ensure completion of remedial works to meet statutory requirements.Investigate, report and manage fire incidents in high-risk blocks.Establish and operate a Mandatory Occurrence Reporting regime.Proactively engage and consult with residents, implementing and monitoring a mandated Resident Engagement Strategy.Develop positive working relationships with the Building Safety Regulator, Fire and Rescue Services, Local Authority Building Control and internal teams.Support audits, formal reviews and inspections, escalating risk where appropriate.Collaborate with partners to implement best practices in building safety and provide guidance to resident groups and the Building Safety Team.Uphold Health and Safety requirements and promote equality, diversity and inclusion.We Are Looking for Someone Who Has...Strong, extensive and proven experience within a similar Building Safety or Fire Safety role.Training and accreditations in a building engineering, construction or property compliance discipline.Strong knowledge of housing management data systems, proficient in MS Office (especially Excel), with excellent analytical and report writing abilities. Experience in change management and service improvement.Strong knowledge and application of governance and risk management principles in relation to building and resident safety.PAS 8673 competency requirements across operating environment, leadership and teamwork, building systems and safety, operational practice and risk management.Working knowledge of CDM 2015, Approved Document B, the Fire Safety Act 2021, Building Safety Act 2022, Fire Safety Regulations (England) 2022, the Regulatory Reform (Fire Safety) Order 2005 and BS 9792:2025 Fire Risk Assessment Code of Practice.A Level 6 Diploma in Building Safety Management (completed or to be completed within three months) or an equivalent Level 6 building or construction qualification. NEBOSH Fire Safety (or equivalent).Membership of the Institution of Fire Engineers (IFE) or a similar professional body.Evidence of Continuous Professional Development.A full UK driving licence and access to a vehicle.BenefitsIn return, we are offering the successful candidate in the Building Safety Manager role...Starting salary of £56,510 per annum - Pay award pending 27 days holiday (rising to 32 over 5 years' service) + bank holidaysHybrid working - you will manage your week by dividing your time between working in our offices, on site and working from home. Your typical work week will consist of two days in the office, with the remaining days spent on-site or working remotely from home.You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!Please ensure you fully answer the questions on the application form.Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.