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Job Title: Financial Assessment and Charging Officer Contract Length: 6 Months Working Hours: 37 hours per week Working Pattern: Hybrid – 3 days onsite, 2 days remote Location: Civic Centre / Home Working / Service User Visits IR35 Status: Inside IR35 Start Date: ASAP Job Purpose To undertake financial assessments for individuals receiving residential, community and respite care services, determining their ability to contribute towards the cost of care in accordance with relevant legislation, statutory guidance, and charging policies. The role ensures accurate, timely assessments, benefit maximisation, income recovery, and effective communication with service users, families, and professionals. Key Responsibilities • Carry out financial assessments for adults receiving care services, including residential, nursing, community, and respite care., • Calculate client contributions using income, capital, and expenditure information in line with statutory guidance and charging policy., • Assess eligibility for welfare benefits and support benefit maximisation to ensure correct entitlement., • Conduct manual calculations for care charges, benefits, and reconciliations., • Verify financial evidence including bank statements, savings, investments, property ownership, trusts, and pensions., • Undertake property checks, including land registry searches and valuation comparisons, where required., • Identify and investigate potential deprivation of assets, safeguarding concerns, and financial irregularities., • Support income recovery activities, including reviewing arrears, conducting financial re-assessments, negotiating repayment plans, and undertaking site visits where necessary., • Provide advice and guidance to service users, families, and representatives regarding financial assessments, charges, and payment options, including Deferred Payment Agreements., • Prepare documentation and case summaries for legal services and support legal proceedings as required., • Participate in financial assessment appeals, complaints handling, and review processes., • Maintain accurate records on relevant social care and finance systems, ensuring compliance with data protection and audit requirements., • Liaise with social workers, finance teams, legal services, safeguarding teams, and external agencies including DWP., • Contribute to service improvements, policy development, and system enhancements.Financial Reassessments, • Conduct annual and ad-hoc financial re-assessments following changes in circumstances., • Review benefit entitlement and adjust care charges accordingly., • Notify service users, finance teams, and care providers of changes promptly.Income Recovery & Safeguarding, • Support debt recovery through case investigations, site visits, reassessments, and repayment negotiations., • Identify safeguarding concerns related to financial abuse or exploitation and refer appropriately., • Liaise with internal and external partners to secure debts and protect vulnerable adults.Systems & Data Management, • Maintain accurate case records and financial data across social care and corporate financial systems., • Ensure timely updating of case notes, assessments, adjustments, and account reconciliations., • Proven experience in financial assessments, charging, or welfare benefits within adult social care., • Strong understanding of welfare benefits, income maximisation, and charging legislation., • Knowledge of Care Act guidance, fairer charging principles, and residential care funding., • Experience of dealing with complex cases, financial investigations, and income recovery., • Excellent verbal and written communication skills., • Strong customer focus with the ability to deal empathetically with vulnerable adults and families., • Ability to manage a varied caseload, meet deadlines, and prioritise competing demands., • Strong analytical and problem-solving skills., • High attention to detail and accuracy., • Confident use of IT systems including case management and financial systems.Additional Requirements, • Enhanced DBS clearance required., • Full driving licence and access to a vehicle (home visits required)., • Willingness to work flexibly and travel within the service area.

VDA Site Vehicle Damage Assessor (VDA)Wednesbury About The Vella GroupWith over 30 years of experience, The Vella Group is one of the UK’s leading accident repair specialists, helping customers get back on the road with confidence. We pride ourselves on our commitment to quality, innovation, and exceptional customer care.Operating across 17 sites nationwide, we’re continuing to grow — and our newly acquired Wednesbury site offers an exciting opportunity to join us as we expand and evolve. The RoleAs a Vehicle Damage Assessor (VDA), you’ll play a key role in ensuring accurate and efficient repair assessments while maintaining the high standards that define The Vella Group. Core Responsibilities • Produce accurate, right-first-time repair assessments, • Maintain a strong working knowledge of Audatex and E-Scribe systems, • Understand and apply the terms of all insurer and customer contracts, • Communicate effectively with both internal teams and external partners, keeping precise records in the company management system, • Previous VDA/estimating experience, • Proficiency in Audatex and E-Scribe, • Strong communication and teamwork skills, • Excellent organisational and time management abilities, • We believe in investing in our people — here’s what you’ll get in return:, • 25 days’ holiday + bank holidays, • Internal and external training opportunities, • Company pension scheme & death-in-service insurance, • Enhanced maternity & paternity pay, • Perkbox – hundreds of exclusive discounts and rewards, • MediCash – free healthcare scheme, • Childcare vouchers or workplace nursery benefit #IND1 REF-226 937

Domestic Abuse Practitioner A rewarding opportunity to provide trauma-informed domestic abuse outreach support within a multi-disciplinary family safeguarding setting, supporting adults and children through risk assessment, safety planning and case management. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Support Worker, Independent Domestic Violence Advocate, IDVA, Family Support Worker, Safeguarding Practitioner, Independent Domestic Violence Advisor, Independent Sexual Violence Advisor, MARAC Representative, Refuge Support Worker, DVA Outreach Worker, DASH Assessor, Domestic Abuse Navigator, CYP Practitioner, Children and Young People Practitioner, Family Support Worker SALARY: £25,282 (unqualified) to £30,304 (qualified) per annum + Benefits LOCATION: Dudley, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am – 5pm (37.5 hours per week) JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Practitioner to join a family safeguarding service supporting adults affected by domestic abuse where children are subject to statutory interventions. As a Domestic Abuse Practitioner you will work alongside professionals from social care, mental health and probation, delivering evidence-based interventions that prioritise safety, wellbeing and positive outcomes for families. The Domestic Abuse Practitioner role focuses on outreach engagement, risk assessment, safety planning, advocacy and coordinated case management, ensuring the voice of the victim remains central to all support plans. DUTIES Your duties as the Domestic Abuse Practitioner include: • Case Management: Managing a complex caseload including risk assessment, safety planning and regular reviews, • Victim Outreach Support: Delivering practical and emotional outreach support using trauma-informed approaches, • Safeguarding Practice: Working to reduce risk of harm to adults and children in line with safeguarding procedures, • Multi-Agency Working: Collaborating with social care, health, education and criminal justice partners, • Care Planning: Contributing to child in need and child protection plans with Children’s Services, • Risk Escalation Response: Acting promptly where risk increases, following agreed multi-agency processes, • Advocacy and Guidance: Supporting victims to understand their rights and access legal and community services, • Professional Advice: Offering domestic abuse expertise, training and guidance to partner agencies, • Accurate Record Keeping: Maintaining clear, confidential and GDPR-compliant case records CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience supporting victims or survivors of domestic abuse, • Experience managing complex safeguarding cases involving adults and children, • Strong understanding of domestic abuse dynamics and trauma-informed practice, • Proven ability to undertake risk assessments and safety planning, • Experience working within outreach, community or partnership-based services, • Ability to maintain professional boundaries and manage emotionally demanding work, • Full UK driving licence and access to a vehicle, • Relevant Level 3 qualification or above in a related field, • Experience working within family safeguarding or statutory services, • Knowledge of motivational interviewing techniques, • Experience preparing reports for formal meetings or conferences BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision, • 25 days annual leave plus bank holidays (pro rata), • Wellbeing day, • Pension scheme with employer contribution, • Time off in lieu for additional hours worked This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14380 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Dudley, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Role: Product Support Engineer Type: Permanent Package: £40,000 per annum Hours: Monday – Thursday: 9am – 5pm, Friday: 9am – 4.30pm Location: Wolverhampton I’m supporting an established engineering business that, due to continued growth across its product and solutions portfolio, is looking to appoint an experienced Product Support Engineer. This is a customer-facing technical role within a quality-driven engineering environment, supporting both internal teams and external customers across a diverse product range. The business delivers engineered technology solutions for demanding applications. This role offers long-term stability, exposure to varied systems and technologies, and genuine opportunities to influence product improvement, support capability, and customer satisfaction within a growing organisation. Product Support Engineer Job Description • Provide high-quality technical support to customers and internal teams via phone, email, and remote access., • Manage and track support and solutions tasks using Monday.com, ensuring clear communication and timely resolution., • Liaise with internal engineering, compliance, and validation teams, as well as external partners, to resolve technical issues., • Deliver remote and occasional onsite technical support, escalating issues where required., • Produce and maintain technical bulletins, support documentation, and training materials. Product Support Engineer Experience / Skills / Qualifications • Proven experience supporting IP or IoT-based systems incorporating hardware, software, and configuration tools., • Strong working knowledge of Windows, Linux, Android, and iOS operating systems, including virtual environments., • Good understanding of networking fundamentals, including routers, switches, and common protocols., • Ability to diagnose and troubleshoot hardware and IP-based devices., • Excellent communication skills, strong problem-solving ability, and a detail-focused, customer-centric approach. Product Support Engineer Benefits • 25 days holiday plus bank holidays (rising with service)., • Pension scheme, death-in-service benefit, and bonus scheme., • Health, wellbeing, share scheme, and regular company events. If you feel you’re a good fit for this position, please click ‘apply’

Penderels Trust has an opportunity for someone to join our Peripatetic team, as a Service Manager . The purpose of this job is to temporarily cover operational services throughout the organisation and ensure service levels are maintained as well as specific projects as and when required. Location : Hybrid working will be required on occasions to travel for meetings across the country. Salary: £33,646 per annum Hours: 37 hours per week Days & Times: Monday to Friday, 8:30am to 5:00pm. Perks: Investors in People: Silver Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. The Role As a Peripatetic Service Manager, your main duties will include: Direct responsibility for and overseeing the day-to-day operations of the service and contractual obligations. Recruitment, induction, supervision & support to all staff employed Working in partnership with key stakeholders, including the local authority and relevant commissioning partners. Preparing statistical information, management reports and attending meetings at Head Office. In conjunction with the regional manager, budgetary responsibility for the project. Health & Safety, GDPR, Safeguarding and Equal Opportunities responsibilities. Providing necessary information and support to enable service users to develop and maintain their independent living schemes. Travelling to various office locations around the UK to provide cover and attend meetings The role may also include other projects and tasks as required by the business. Skills, Experience and Qualifications We are looking for someone with the following attributes: Previous supervisory/management experience (relevant degree/qualification is desirable). Experience of working with people with disabilities and/or minority groups. Awareness of social care, disability issues and Direct Payments. Good general knowledge of the benefits system Excellent verbal, written and listening skills. Ability to manage, direct and motivate staff. Ability to work on own initiative and resolve problems with the minimum of support. Pro-active attitude in supporting the Trusts mission. Unrestricted access to a vehicle and a current & valid UK Driving Licence. GCSE (or equivalent) grade 4 or above, in English and Maths. Comprehensive understanding of all Microsoft Office (Outlook, Excel, Word etc.) Due to the nature of the role the successful applicant will be required to undergo an enhanced DBS check. Interview: If you believe you have what it takes to succeed in the role as Service Manager, then please apply. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders). Closing Date: Friday 6 th March 2026 TPBN1_UKTJ

Domestic Abuse Practitioner A rewarding opportunity to provide trauma-informed domestic abuse outreach support within a multi-disciplinary family safeguarding setting, supporting adults and children through risk assessment, safety planning and case management. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Support Worker, Independent Domestic Violence Advocate, IDVA, Family Support Worker, Safeguarding Practitioner, Independent Domestic Violence Advisor, Independent Sexual Violence Advisor, MARAC Representative, Refuge Support Worker, DVA Outreach Worker, DASH Assessor, Domestic Abuse Navigator, CYP Practitioner, Children and Young People Practitioner, Family Support Worker SALARY: £25,282 (unqualified) to £30,304 (qualified) per annum + Benefits LOCATION: Dudley, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am – 5pm (37.5 hours per week) JOB OVERVIEW We have a fantastic new job opportunity for a Domestic Abuse Practitioner to join a family safeguarding service supporting adults affected by domestic abuse where children are subject to statutory interventions. As a Domestic Abuse Practitioner you will work alongside professionals from social care, mental health and probation, delivering evidence-based interventions that prioritise safety, wellbeing and positive outcomes for families. The Domestic Abuse Practitioner role focuses on outreach engagement, risk assessment, safety planning, advocacy and coordinated case management, ensuring the voice of the victim remains central to all support plans. DUTIES Your duties as the Domestic Abuse Practitioner include: • Case Management: Managing a complex caseload including risk assessment, safety planning and regular reviews, • Victim Outreach Support: Delivering practical and emotional outreach support using trauma-informed approaches, • Safeguarding Practice: Working to reduce risk of harm to adults and children in line with safeguarding procedures, • Multi-Agency Working: Collaborating with social care, health, education and criminal justice partners, • Care Planning: Contributing to child in need and child protection plans with Children’s Services, • Risk Escalation Response: Acting promptly where risk increases, following agreed multi-agency processes, • Advocacy and Guidance: Supporting victims to understand their rights and access legal and community services, • Professional Advice: Offering domestic abuse expertise, training and guidance to partner agencies, • Accurate Record Keeping: Maintaining clear, confidential and GDPR-compliant case records CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience supporting victims or survivors of domestic abuse, • Experience managing complex safeguarding cases involving adults and children, • Strong understanding of domestic abuse dynamics and trauma-informed practice, • Proven ability to undertake risk assessments and safety planning, • Experience working within outreach, community or partnership-based services, • Ability to maintain professional boundaries and manage emotionally demanding work, • Full UK driving licence and access to a vehicle, • Eligibility to work in the UK DESIRABLE • Relevant Level 3 qualification or above in a related field, • Experience working within family safeguarding or statutory services, • Knowledge of motivational interviewing techniques, • Experience preparing reports for formal meetings or conferences BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision, • 25 days annual leave plus bank holidays (pro rata), • Wellbeing day, • Pension scheme with employer contribution, • Time off in lieu for additional hours worked This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14380 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Dudley, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

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