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In a Nutshell We have a fantastic opportunity for a Planning Manager to join our team within Vistry Cornwall South West, at our Exeter office.In order to make an application, simply read through the following job description and make sure to attach relevant documents.As our Planning Manager, you will be reporting into the Head of Planning.As an integral part of the development process you will lead on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through to overseeing the planning process and seeing the site through to delivery working with our delivery and production teams.We value in-person collaboration and team culture, but were also committed to supporting flexible working where possible.We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.Lets cut to the chase, whats in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values- Integrity, Caring and Quality Architecture or Planning Degree or Degree in Design, such as, Urban Layout, Landscape, Architectural Technology or; Relevant experience in the industry.Experience working within a residential house builder Knowledge or other design packages (photoshop, JPA designer, sketch-up) Experience or people management and project leading.Able to influence and persuade others to their point of view; Capable of implementing change and of using their initiative; Resilient, positive, confident and assertive but diplomatic; Strong mathematical ability; Able to manage and lead a team; A good communicator/listener; An awareness of the social and environmental impact of your work; Accurate with an eye for detail.Capable of strategic vision Decision making/problem solving/multi-tasking Able to work under pressure, and accept criticism of work Behave in line with our values Willing to work extra to meet deadlines as and when the business needs require it Desirable.MRTPI qualified Achieved or working towards part 3 architect accreditation Achieved or working towards a BSc or an NVQ in Architectural Technology Membership of the (CIAT) Chartered Institute of Architectural Technologists or the RIBA More about the Planning Manager role Developing the planning strategy and leading with the management and co-ordination of a professional consultant team in the promotion of the sites.Leading with stakeholder and LPA engagement.Working with colleagues and partners to ensure that appropriate and viable developments are achieved and delivered at the earliest opportunity.To undertake planning appraisals for these sites making recommendations to the board for investment.To manage the planning elements of the existing sites as required.Appoint and manage a consultant team to produce robust and timely planning applications to the appropriate planning authority.Follow Vistry sign off procedures and gateways for Pre-Planning submission internal sign off and post planning handovers to wider teams.Working alongside other members of the team to ensure that the proposals meet with the business plan.Manage the submission of applications to an agreed programme.Manage applications through the determination process leading with all stakeholder engagement.Providing detailed handovers to the delivery team upon the successful planning determinations.Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk pre-start of each phase.When required, organise, lead/ attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry.Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes.Promote and represent Vistry when appropriate to maximise development opportunities and the reputation of the company.When required, assess new business opportunities, undertake feasibility work, and prepare offer documentation as required.Network with new and existing clients to identify opportunities to expand the business.Comply with all Groups policies including Health, Safety and Environmental policies.Any other task deemed necessary to the role.Finally, lets tell you a bit more about us We build more than homes, were making Vistry.Being a responsible developer and award-winning employer means we live each day through our ethos- doing the right thing.Our behaviours reflect this, as well as our values of integrity, caring and quality.Shaping all we do; they empower us to develop sustainable communities across affordable and private housing.We work in a partnership-led way, and youll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes.Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, were a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. xjlbheb Join us in making Vistry.LI-TP1

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We currently have a fantastic opportunity available for a Work Planning Technician to join our team based in Exeter. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £25,274 per annum+ excellent benefits and rewards. About the role As a Work Planning Technician, you will be responsible for delivering effective work planning, scheduling, and contract management. This includes planning and scheduling work for the Meter Reading and Meter Maintenance Field Teams, as well as supporting non-household meter reading contracts. A key part of this role is contributing to a multi-skilled, proactive, and flexible approach within the Work Planning Team. You will also be responsible for maintaining field-based performance metrics and supporting end-to-end customer service, ensuring high-quality customer care in line with business priorities. What you'll be doing Effective use of read scheduling systems to optimize productivity in the Meter Reading Teams by identifying and issuing work based on centrally available information. Use of Excel to run reports for Company performance management, board report and interdepartmental data, ensuring outputs are supplied to the optimum quality and timescale, requiring attention to detail. Admin support of the contractual measures and business systems to ensure productivity within the meter reading teams. Liaise with partners, stakeholders and other business areas to resolve queries and respond within agreed timescales to compliment resolution. Support all Metering Field Teams in delivering high levels of customer and technical service to meet business objectives and drive continued improvement. Work to proactively reduce and prevent Long Unread Meters while contributing to the success of the meter upgrade program. Be responsible for identifying and mitigating areas of risk to performance through continuous management of daily risks and liaison with team managers to allocate resources accordingly across depot areas. Report and update asset data to ensure accuracy of business wide system portals. What we're looking for Strong attention to detail, organisation and prioritising skills Good general standard of education with GCSE Grade C or equivalent in English and Maths. Excellent oral and written communication skills. Proven administrative experience in a busy office environment using Excel. Strong analytical, problem-solving, and decision-making skills. Resilience and ability to stay calm when under pressure. Able to build and maintain cooperative working relationships with others. What's in it for you: At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people's hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks' additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more A discretionary Bonus Competitive Contributory Pension And plenty more! Closing Date: 17th February 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UKs most stunning landscapes. Were proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, were working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether youre starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company? We currently have an opportunity available for a Metered Consumption and Leakage Case Manager to join our team working in Exeter .Joining us on a full-time, permanent basis, you will receive a competitive salary of £27,010 per annum plus excellent benefits. About the role: As a Metered Consumption and Leakage Case Manager, you will be working within the Revenue Management function in the Metered Consumption & Leakage Team at South West Water. You will be the voice of our company, responsible for solving customers unexplained consumption and leakage queries quickly and efficiently. You are trusted and empowered to provide customers with resolution and peace of mind regarding their queries. You will talk to our customers through a variety of communication channels, although initially your role will be focused on outbound telephone contacts. What youll be doing Delivering consistent high-quality customer service as measured through ODI performance whilst supporting the Pennon Strategy and championing the Pennon Values Creating bespoke letters to respond to written customer contact, within the agreed internal timescale ensuring that the responses provided meet the Companys DG targets Handling customer queries with empathy and clarity, escalating where appropriate to ensure a satisfactory resolution Reviewing of charge lines, dates, backdating of charges and validation of charges Determining eligibility for in policy and outside of policy leak allowances Account update requests from other teams within the business, inclusive of complex requests from the Complaints Team Consistent and correct application of governance activities relating to SWWS/B/W policies, procedures, or financial management Point of contact for Tata Consultancy Services (TCS) to deal with ad-hoc escalated contacts of a complex nature, transferring process and policy knowledge through WebEx, conference calls and quality Taking ownership to provide end to end customer service throughout the high consumption and customer leakage process Identifying specific customer needs through active listening and interpreting customer behaviours to offer additional services, affordability tariffs Liaising with South West Water field staff, our Partners, and external contractors in the resolution of consumption contacts in accordance with procedures and guidelines Following through on committed actions, ensuring promised timescales are met and customers are kept informed of changes Being responsible for the correct application of relevant governance relating to policy, procedure, or financial management Positively contributing to identifying process improvement opportunities or highlighting corrective activities to ensure maximum team performance is achieved What we're looking for Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths Customer service experience Ideally ability to identify and apply Leak Allowance and GSS Strong communication and able to compile a substantive and structured letter/email What's in it for you We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. Were one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We are seeking a personable and proactive individual to join our team as a Cyber Security Awareness Analyst (for a 12 month FTC (£33,572-£41,033 dependent upon experience) . In this role, you will play a key part in promoting a culture of security by driving awareness campaigns, facilitating training sessions, and engaging with staff across the organisation. Cyber security expertise is not required for this position; instead, we are looking for someone who excels at building relationships, communicating effectively, and motivating others to adopt secure behaviours. About the Role In this role, you will design and deliver engaging cyber security awareness programmes and campaigns that reach staff at all levels of the organisation. You'll take the lead in running phishing exercises, organising and facilitating interactive training sessions and presentations, helping colleagues understand and adopt essential security best practices. As a key point of contact for questions about cyber security awareness and training, you'll provide clear, friendly, and supportive guidance to employees across the business. You will also work closely with teams throughout the organisation to tailor awareness initiatives to different audiences and business needs. This includes creating and distributing educational materials - such as newsletters, posters, and digital content -to help promote a strong security culture. By gathering feedback, monitoring participation in training, and reporting on engagement levels, you'll continually refine and improve the effectiveness of our awareness activities. Key Responsibilities Develop and deliver engaging cyber security awareness programmes and campaigns for staff at all levels. Design and develop phishing exercises to raise awareness. Organise and facilitate interactive training sessions, workshops, and presentations focused on security best practices. Act as a point of contact for employees' questions regarding cyber security awareness and training, providing clear and supportive guidance. Collaborate with teams across the organisation to tailor awareness initiatives to different audiences and business needs. Assist in the creation and distribution of educational materials, such as newsletters, posters, and digital content. Gather feedback from staff to continually improve awareness activities and gauge their effectiveness. Monitor participation in training programmes and report on engagement levels. What We're Looking For Full UK driving licence Excellent Communication: Ability to explain concepts clearly and relate to people from diverse backgrounds. Interpersonal Skills: Friendly, approachable, and confident in engaging with staff at all levels. Organisation: Capable of managing multiple projects, events, and deadlines with attention to detail. Adaptability: Willingness to learn new information and adjust approaches based on feedback. Initiative: Proactive in identifying opportunities to raise awareness and improve the security culture. Team Player: Comfortable collaborating with others to achieve shared goals. Qualifications and Experience No prior cyber security experience required; training will be provided. Experience in a people-facing role (e.g., training, customer service, education, HR) is highly desirable. Strong written and verbal communication skills. Familiarity with delivering presentations or facilitating group activities is a plus. Eligible for UK Government Security Clearance (SC) Why You'll Love Working With Us We know that the support and commitment of our people is key to our success. That's why we offer ongoing development and training to support your long-term career with us. In return, you'll receive an excellent range of benefits including: Generous holiday allowance plus bank holidays Discretionary bonus Competitive contributory pension Share-save scheme Health and wellbeing benefits Financial support services Cycle to Work Scheme A range of group discounts ...and plenty more! Closing Date: 16th February Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you an experienced IT support professional ready to take on more complex challenges? As a 2nd Line Support Analyst, you'll serve as a key escalation point for advanced technical issues, delivering high-quality support through both remote assistance and on-site visits. In this role, you'll diagnose and resolve a wide range of incidents, build and configure hardware and software, and apply ITIL best practices to ensure effective problem management and minimal business disruption. Working closely with 3rd Line teams, you'll drive continual service improvement, maintain accurate technical documentation, and play a crucial role in keeping our IT services reliable, efficient, and aligned to business needs. What You'll Be Doing Act as the primary technical escalation point for complex IT incidents, applying advanced troubleshooting across hardware, software, and network environments to resolve issues beyond 1st line capability, in line with ITIL incident management principles. Perform comprehensive diagnostics using specialist tools and methodologies, ensuring thorough root cause analysis and effective resolution in alignment with ITIL problem management practices. Manage and document all service tickets within the IT Service Management (ITSM) platform, maintaining detailed and accurate records of actions, resolutions, and follow-ups to support audit, compliance, and service reporting requirements. Ensure timely resolution of incidents and service requests within agreed SLAs, prioritising tasks based on business impact and urgency, while consistently adhering to ITIL framework standards. Collaborate proactively with 3rd line IT teams and technical specialists, ensuring seamless escalation and resolution of highly complex technical issues, while promoting knowledge transfer and contributing to the organisation's knowledge-management objectives. Deliver targeted training and technical guidance to end-users and junior IT staff, enhancing system competency and reinforcing adherence to organisational IT standards and security protocols. Consistently maintain, review, and enhance technical documentation, user guides, and knowledge bases to ensure accuracy, relevance, and accessibility. Keep all materials up to date to support operational excellence, streamline future troubleshooting, and align with ITIL knowledge-management best practice. Proactively analyse support trends, system performance data, and recurring incidents, recommending and implementing continuous service-improvement initiatives to optimise delivery, increase efficiency, and strengthen the organisation's ITIL-driven service-excellence culture. Conduct both remote and on-site support activities, including building, configuring, and installing hardware and software to meet operational and business requirements. What We're Looking For Strong analytical and problem-solving skills, with a proven ability to diagnose and resolve complex technical issues under pressure. Exceptional communication and interpersonal skills, enabling effective collaboration with both technical and non-technical teams. High attention to detail and strong organisational abilities, with the capability to manage multiple priorities while delivering accurate, high-quality outcomes within agreed SLAs and in line with ITIL framework standards. Solid understanding of IT Service Management principles and hands-on experience using ITSM ticketing systems. Technical proficiency across a range of modern enterprise technologies, including: Microsoft Exchange Online Citrix Virtual Apps and Desktops Microsoft Endpoint Manager (Intune) Azure Active Directory Advanced anti-malware tools such as Microsoft Defender for Endpoint Enterprise cloud storage and backup technologies (e.g., Azure Storage, cloud-based backup platforms) Strong working knowledge of Windows 11 and Microsoft 365 applications Solid understanding of core networking principles, including diagnosing and resolving connectivity issues across wired, wireless, and VPN environments. At least five years of hands-on experience in 2nd Line IT Support, demonstrating a deep understanding of complex technical challenges and a consistent track record of delivering effective solutions in dynamic, fast-paced environments. What's in in for you At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people's hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Localised incentives and weekly recognition Subsidised on-site Costa Coaching, training and development opportunities Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks' additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more A discretionary Bonus Competitive Contributory Pension Closing Date: 17th February 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting from £28,000 with excellent benefits. The work schedule is Monday to Friday, 37 hours per week. The ideal candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line IT support to Pennon Group colleagues and Partners, ensuring the efficient use of their IT equipment and business applications. What you'll be doing An experienced IT Service Desk Analyst must possess a combination of technical expertise, problem-solving abilities, and excellent communication skills to efficiently manage and resolve complex issues. By continually enhancing their skills and collaborating with other IT professionals, they ensure the robust functionality and security of the organisation's IT infrastructure. Utilise ITIL-aligned support management processes and tools to log and categorise incidents, assess their impact, and assign appropriate priority levels according to IT Service Desk Procedure Implement immediate corrective actions to contain or resolve issues directly, leveraging advanced technical skills to resolve 70-80% of incoming phone calls, IT Self-Serve Portal tickets, and walk-ins efficiently Resolve incidents and service requests within defined SLAs, continuously identifying and implementing opportunities for process improvement and optimisation of service delivery Provide comprehensive Identity Management support services, ensuring all PC access requests are processed accurately and in line with agreed Information Security practices and processes, providing regular audit assurances Escalate complex incidents and service requests to appropriate internal IT teams (2nd and 3rd line) for resolution, ensuring thorough documentation and communication throughout the escalation process Proactively identify potential service impacts and escalate to the Service Desk Manager to prevent service disruptions and maintain high levels of customer satisfaction Develop and maintain self-help IT support materials, including knowledge base articles, FAQs, and instructional videos, to empower users and reduce support demand Maintain effective communication with colleagues across various departments, including senior executives and non-technical staff, via phone, email, and the ITOnline self-serve portal Collaborate with IT Service Desk team members on a rota basis to ensure continuous coverage during operational hours, Monday to Friday 8am to 5pm Support the broader IT Service Delivery team in various capacities, including project management, system integration, and vendor management, as needed What we are looking for Experience in an IT Service Desk or similar role Relevant certifications such as CompTIA A+, Network+, Security+, ITIL, or Microsoft Certified Professional (MCP) are highly desirable Strong technical knowledge of Windows operating systems, Microsoft Office Suite, and networking concepts, including TCP/IP, DNS, DHCP, and VPN technologies Experience in managing and maintaining hardware, such as desktops, laptops, printers, and mobile devices Proficiency in remote support techniques and tools for diagnosing and resolving issues for remote users Solid understanding of IAM concepts, processes, and tools, with familiarity with assigning and managing basic Role-Based Access Control "RBAC" roles Excellent communication skills with a friendly approach to problem solving A self-motivated individual who has the ability to work using their own initiative as well as work well in a team Strong organisational and time-management skills, with the ability to handle multiple priorities simultaneously, a strong work ethic, proven multitasking abilities, experience in organising and prioritising tickets, and adaptability to dynamic working environments Comprehensive experience of working with ITSM processes and familiarity of various ITSM tools Excellent documentation skills, ensuring all incidents, requests, and changes are accurately recorded and updated. Creating knowledge base articles and user guides to support both users and team members What's in in for you At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people's hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Localised incentives and weekly recognition Subsidised on-site Costa Coaching, training and development opportunities Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks' additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more A discretionary Bonus Competitive Contributory Pension Closing Date: 17th February 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We currently have an opportunity for a Drought Resilience Manager , with a salary of £45,000 - £55,000 a year to join our Water Resources team working in either Exeter or Bristol. As Drought Resilience Manager you will develop, implement and oversee drought preparedness and response strategies, covering the South West Water, Bristol Water, Bournemouth Water and Isles of Scilly regions. You will have opportunity to take a lead role on the development of the Water Company Drought Plan, our annual review of the Water Company Drought Plan and lead drought exercises to improve our preparedness for drought. You will take a leading role in coordinating drought response efforts and engage stakeholders to enhance resilience and preparedness in the face of water scarcity. What You'll Be Doing: Lead the development and implementation of the Water Company Drought Plan (WCDP), tailored to the South West region's specific needs, ensuring compliance with regulatory requirements and alignment with industry best practices. Coordinate comprehensive assessments of drought risks and vulnerabilities with the WR Strategy and Modelling teams, oversee data analysis and modelling efforts, and ensure mitigation strategies are developed for identified impacts. Conduct annual drought readiness reviews, update the WCDP based on findings, and organize drought exercises to test preparedness. Oversee the assessment of short- and long-term drought prospects, ensuring timely updates to the WCDP. Engage proactively with regulators and internal stakeholders to strengthen confidence in drought readiness. Provide oversight for drought readiness improvement plans, evaluating strategy effectiveness, analysing outcomes, and recommending enhancements. Manage the activation of drought response plans, ensuring resource deployment, communication, and coordination among teams and external partners. Monitor emerging trends, technologies, and research in drought management to integrate innovative solutions and best practices into strategies. Represent the organization in National Drought groups, oversee reporting, and prepare required content. What We Are Looking For: Demonstrated success in developing and implementing effective drought plans, coordinating multi-stakeholder initiatives, or driving innovative solutions to address water scarcity challenges. Strong background in strategic planning, data analysis, project management, and financial budgeting within water resources planning and management. In-depth understanding of drought-related policies, regulations, and best practices, along with experience navigating regulatory frameworks. Familiarity with environmental and ecosystem impacts of water resource management and an understanding of social and equity considerations. Excellent analytical skills, attention to detail, and the ability to make evidence-based decisions in complex situations. Proven track record in building strong external relationships, fostering collaboration, and maintaining effective communication with regulators and stakeholders. Flexibility to work in dynamic environments, adapt to changing priorities, and participate in emergency response activities, including occasional travel and fieldwork. A dynamic and motivated leader in water resources with a clear vision, proven strategic leadership in water resource planning, and strong influencing skills to engage stakeholders at all levels. What's In It For You? This isn't just a job, this is a career; the opportunities to develop and grow your career with us are endless. Alongside ongoing training and development opportunities we offer some great benefits: 26 days holiday allowance rising to 30 days plus bank holidays Hybrid working arrangements Professional progression routes Generous contributory pension scheme Discretionary bonus Share save scheme Subsidised healthcare benefits Plus, many more! Closing Date: Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UKs most stunning landscapes. Were proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, were working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether youre starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you passionate about Cyber Security Governance, Risk Management and Compliance? We are seeking a proactive and knowledgeable Cyber Security GRC Analyst (up to £36,000 doe) to support and strengthen our organisations security posture. In this role, you will help ensure ongoing compliance with key security standards, manage governance frameworks, and contribute to the resilience of our cyber environment. About the Role As a Cyber Security GRC Analyst, you will play a central role in driving our governance, risk, and compliance activities. Reporting to the Cyber Security Compliance Manager, you will support internal reviews, risk assessments, policy development, and ongoing compliance with frameworks such as ISO 27001 and NIS Regulations . Youll collaborate across the business to ensure risks are effectively managed, controls are embedded, and our security standards remain robust and continually improved. Key Responsibilities: Plan, conduct, and document internal ISO 27001 audits across all areas of the Information Security Management System (ISMS), ensuring all controls and processes are regularly reviewed for effectiveness and compliance Evaluate the effectiveness of information security policies, procedures, and controls, and identify areas for improvement or non-compliance. Develop and maintain an annual audit schedule to ensure comprehensive coverage of ISO 27001 requirements and continual improvement of the ISMS. Conduct and document internal audits and assessments aligned to ISO 27001 and NIS Regulations Contribute to the development and maintenance of cyber security policies, standards, and procedures Assist in maintaining the IT Security risk register, including identifying, assessing, and monitoring Work closely with business stakeholders to gather evidence, close audit findings, and track corrective actions Support security assurance activities, including penetration tests, vulnerability scans, and third party reviews Promote strong cyber security awareness and contribute to a positive security culture Ensure third party suppliers meet contractual and regulatory security requirements Maintain compliance with relevant legislation and industry standards Monitor adherence and enforce policies to safeguard organisational data. Ensures that data protection practices meet legal, regulatory, and standards requirements. Why Governance, Risk & Compliance Matters Effective GRC practices are essential for safeguarding sensitive information, maintaining customer trust, and protecting the organisation from regulatory, operational, and reputational risks. Regular internal ISO 27001 audits not only ensure ongoing certification but also drive continual improvement and resilience in our information security practices. What Were Looking For Full UK driving licence Strong understanding of cyber security principles, risks, and regulatory requirements Familiarity with ISO 27001 or NIS or other cyber security standards and frameworks Experience in conducting audits or assessments Thrives in environments where clear governance, process adherence, and continual improvement are valued. Values the opportunity to help teams prepare for external audits or certifications Excellent communication and relationship building skills Excellent attention to detail A collaborative, self-motivated approach with strong organisational abilities Eligible for UK Government Security Clearance (SC) Why You'll Love Working With Us: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. In return, we offer an excellent range of benefits including: Annual salary of up to £36,000 depending upon experience Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! TPBN1_UKTJ

International Clinical Pharmacist Exeter, Devon - hybrid working Are you looking to join a healthcare information technology team thats turning drug and medical device data into knowledge used in thousands of healthcare settings, supporting numerous healthcare decision makers throughout the world? Working with our information system partners and customers, youll help evolve leading-edge thinking into reality and make a tangible difference in improving the health of everybody touched by our solutions. Were looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energised. And wants to play an essential role in a successful companys growth. If this sounds interesting to you, wed love to hear from you. About Us: FDB (First Databank) is the leading provider of drug knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide and four decades of experience, FDB enables our developer partners to deliver actionable solutions that help improve patient safety, quality, and healthcare outcomes. We are now looking for a GPhC-registered pharmacist to join our team in Exeter. We offer hybrid working, with a minimum of two days per week in the office in Exeter. Your Rewards: • Competitive salary - Annual bonus scheme - Enhanced health & wellbeing benefits - Weekday work only no weekends, no shifts - 25 working days holiday per annum plus bank holidays - Flexible option to purchase up to five additional holiday days - GPhC Fees paid - Life assurance, health cash-back scheme, and enhanced pension - Permanent health insurance for long-term sickness, cycle to work scheme Within an open and collaborative environment, you will receive excellent training, as well as ongoing guidance and support to develop your abilities and broaden your expertise. Your Role: As a Pharmacist, you will carry out a range of digital content curation work alongside teams of specialist Pharmacists and Researchers, across the UK, US, and India. You will be working on FDBs MedKnowledge solution, which provides comprehensive, independent information to support safe and effective prescribing in healthcare settings all over the world. Joining the International Team, you will: • Undertake evaluation of medical literature - Input and quality check both clinical and non-clinical data via our authoring systems - Update editorial policies and work instructions - Respond to queries from our global clients About You: To be considered for this role, you will need: • A current GPhC Registration with some post-registration experience - The ability to accurately work with complex (clinical) data - Knowledge of a specialised clinical area, e.g. dosing, drug disease contraindications is preferred, but not essential We are eager to hear from you if you have held the role of Clinical Pharmacist, Pharmacist, Registered Pharmacist, Prescribing Advisor, Pharmaceutical Prescriber, or Pharmaceutical Advisor. We are curious, and we put health at the heart of all we do, for the wellbeing of our employees, our customers and the health services. We connect with each other and our customers; we achieve more when we collaborate. Everything we do has a focus on efficacy and real-world application, which means we know where we are, where we are headed, what success looks like, and can translate our goals into action. If you think you have what it takes to join our team, please apply now. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. About the Role: We're looking for a highly organised and customer-focused NSA Planner to join our team in Exeter and play a pivotal role in supporting the delivery of safe, reliable and high-quality water services. In this fast-paced position, you'll work closely with field teams, managers and partner organisations to plan work effectively, manage customer contact, and ensure compliance with performance and regulatory requirements. In return, you will receive a salary of between £25,102 and £29,093 based upon experience. This role requires strong communication, excellent planning skills and the ability to juggle competing priorities while maintaining exceptional customer service standards. What You'll Be Doing: Effectively planning field team workloads in line with SLA requirements and understanding task priorities. Releasing jobs to partners through the system on time and ensuring compliance with financial and technical standards. Creating and updating work orders to support network workstreams. Managing requisitions, goods receipts and procurement activities to ensure materials and equipment are ordered efficiently and in line with company policy. Completing RAR maintenance workflows within agreed timescales. Supporting the Asset & Area Manager with diary management, meeting prioritisation and other administrative duties. Attending meetings as required and recording minutes and actions accurately. Meeting all agreed KPIs and statutory reporting requirements related to network operations administration. Making professional customer calls and recognising the CMEX impact of every interaction. Supporting the network team with resolving customer complaints or unwanted calls. Working collaboratively with other departments to ensure work is completed on time and information is shared appropriately. Planning and coordinating visits for Network teams and tracking jobs through to completion. Offering flexibility to work outside core hours during events, peak periods or customer-impacting situations. What We're Looking For: 5 GCSEs (or equivalent) including Maths, English and a Science subject at Grade C or above. Experience working in a busy office environment, ideally in a service delivery setting. Proven track record of delivering excellent internal and external customer service including handling difficult situations. Strong general IT capability including MS Office with the ability to learn new systems quickly. Ability to interpret and assess numerical/statistical information. Good local knowledge to support effective planning. Ability to multitask, prioritise, and manage multiple rotas. Innovative mindset with a willingness to question existing approaches. Self-motivated, able to work independently, and aware of when to escalate issues appropriately. What's In It For You? Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! Closing Date: 24th February 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Have you got what it takes to contribute to the maintenance of our service, as part of one of the largest businesses in the South West? We currently have a Mechanical Engineers position available for a motivated individual to join our team in Exeter. Joining us on a full-time basis, you will receive a competitive salary of £34,368 - £40,729 per annum plus excellent benefits. You will also receive overtime paid at x1.5 of your hourly rate and standby/callout payments. You will also receive 23 days of annual leave, increasing by an additional day for each year of service provided up to a maximum of 27 days. You will also receive an extra 13 days off as part of the Rota day system. About the role: As a Mechanical Engineer working at South West Water, you would be expected to carry out a wide range of planned and reactive maintenance on our assets. You will be working as part of a highly skilled and experienced mobile team within the Exeter area and you will be provided with a van and tools to ensure you are able to provide a valuable service to South West Water. What you'll be doing: • Carry out planned and reactive maintenance on South West Waters equipment. • Respond to breakdowns as per business requirements and use your experience to repair/replace the defective equipment. This would include equipment such as but not limited to Motors, Gearboxes, Screens, Pumps, Chemical Dosing Systems, Valves and Hydraulic/Pneumatic systems., • Work closely with operations to ensure that equipment is running efficiently. Identify any potential issues with equipment using and proactively plan in maintenance before asset failure occurs., • Attend jobs as directed by your line manager to fault find, investigate and repair/replace., • Through on the job learning you will become a valuable member of the M&E team and have the opportunity to help us provide a continuous resilient service by being a part of the Standby and Call out Rota., • Manufacture parts and equipment to reduce the downtime of assets., • Ensure that all work by yourself and the team that you are working with is carried out safely and to industry best practise. South West Water. What we are looking for: Essentials, • 5 GCSE's (or equivalent) including Maths, English, and Science at grade C or above., • Time served apprenticeship supported by relevant formal qualifications e.g. City and Guilds, Diploma, BTEC, ONC/HNC/HND, • Full UK Driving License Desirables • Water Industry knowledge, • CompEx 11 Qualification, • Knowledge of working with Risk Assessments and Method Statements (RAMS), • Have the ability to fault find utilising a structured and analytical approach through to the repair of complex and specialist items of mechanical equipment What's in it for you: At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people's hard work and commitment, we offer an excellent range of benefits:, • Generous holiday allowance plus bank holidays, • Buy or sell annual leave to offer you extra flexibility, • Scope to earn additional days holiday through rota days, • A company van to travel to work and use at work, • Buy a bike and safety equipment tax-free, through our Cycle to Work scheme, • We offer free car parking at the majority of our sites, • Take up to 26 weeks' additional maternity leave, • Share your parental leave and split your time off to care for your child how you choose, • Invest in Pennon Group plc through our employee share schemes, • We support our people by offering a free, confidential Employee Assistance Programme, • Look after your wellbeing with our Champion Health support platform, • Enjoy free eye tests and discounts on frames and lenses at Specsavers, • Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox, • A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more, • A discretionary Bonus, • Competitive Contributory Pension, • And plenty more! Closing Date: 19th February Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid • Build trust and be trusted. Be the one we all look to and can depend on. Be You • We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future • Embrace change. Drive Progress. Own the challenge. TPBN1_UKTJ

Venue Manager Reports To Heritage Manager Location Powderham, Devon Terms Full Time / Permanent; fixed-term or part-time (pro rata) considered Days Variable including evenings, nights and weekends Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Venue Manager will play a central role in supporting Powderhams mission to welcome as many people as possible to the Estate and ensure it remains a thriving, relevant, and generous place for the community. The role will oversee the day-to-day delivery of Powderhams venue operations including weddings, functions, corporate hire, festivals, and event hospitality, ensuring each activity is well-planned, safe, commercially effective, and delivered to the highest possible standard. Managing a team of Venue Coordinators, the Venue Manager will provide management, operational structure, and clear direction across the venue team; supporting colleagues across the Heritage and Attraction departments; and will ensure that events, bookings, and hospitality contribute positively to Powderhams long-term sustainability, reputation, and visitor experience. This is a hands-on operational role requiring excellent organisational skills, leadership by example, and confidence in managing live events. Acting as the senior Duty Manager on site, the Venue Manager will ensure staff, suppliers, and clients are supported, safety standards are upheld, and events exceed expectations. Key Responsibilities Team Management Line manage the venue coordinators, providing support, supervision, guidance and event delivery Assist with recruitment, induction, training and performance reviews for the venue and bank teams Create rotas and schedules to ensure appropriate management cover for all events Foster a collaborative, positive and supportive working environment Lead by example in customer service and operational standards and practice Event and Venue Operations Oversee day-to-day delivery of weddings, functions, corporate hire, festivals and event hospitality Act as senior Duty Manager, responsible for cash handling, customer care, key holder responsibilities and first aid response Working with the Castle Manager, support room set up, furniture moves and logistics between events and public opening Troubleshoot and resolve operational challenges calmly and effectively Drive sales performance across weddings, functions, and hospitality by supporting the Venue Coordinators in enquiry handling, showrounds, proposals, upselling opportunities, and achieving targets Provide regular guidance, feedback and support to ensure revenue goals are met across the department Sales Leadership and Performance Management Take overall responsibility for driving venue sales across weddings, ceremonies, corporate hire, functions, hospitality and in time third-party events, ensuring all revenue streams contribute to annual targets Lead the Venue Coordinators in enquiry handling, proactive outreach, showround delivery, proposal writing, negotiation and upselling, ensuring consistent excellence in communication and client care Monitor, track and report on KPIs including enquiry response times, conversion rates, pipeline value, revenue forecasts, budget performance and customer satisfaction metrics Develop and implement sales strategies to grow sales, improve conversion, increase yield and maximise use of venue spaces throughout the year Ensure accurate sales record-keeping, documentation and performance reporting through our CRM systems to support informed decision making across the department Identify opportunities for development, package creation, pricing improvements, and promotional activity in collaboration with the Heritage Manager and Marketing Team Regularly review and coach team members on sale techniques and enquiry management to strengthen performance and achieve departmental goals Maintain strong working relationships with external partners, corporate clients, and agencies to raise Powderhams profile and offering to generate new business leads Christmas at the Castle - Build and Break Management Lead operational oversight for the build and break of Christmas at the Castle, ensuring all contractors, suppliers, and operational teams work safely, effectively and to schedule onsite Work externally onsite throughout November (build) and January (break)., coordinating logistics, access, scheduling and Health and Safety across the grounds Collaborate with freelance Event Managers who oversee the live event period, which allows this role to focus on planning for the following year and ensuring operational continuity Ensure clear communication with the Heritage Team and Estate operations to minimise disruption and maintain visitor operations Compliance and Safety As a member of the Facilities Committee and working with the Castle Manager, ensure all activities comply with licensing laws, fire safety and health and safety regulations Act on behalf of the Designated Premises Supervisor (DPS), carrying out regular bar checks, ensuring all bar operations meet alcohol licensing conditions, and addressing any breaches or risks immediately Monitor bar staffing, Challenge 25 compliance, sale and supply of alcohol procedures, and maintain accurate, auditable licensing records Lead Safety Advisory Group (SAG) engagement including documentation, meeting attendance, and implementation of agreed actions Oversee event management plans, risk assessments, incident reporting, crowd and traffic management plans for large events Client and Supplier Liaison Serve as the main point of contact for clients during key stages of their event Support coordinators with showrounds, client meetings, and handovers Build strong relationships with suppliers, contractors, and trusted partners Ensure smooth arrival, delivery, and departure procedures for all events Administration and Communication Oversee the Venue diary management and change control for accurate scheduling Work closely with the Public Opening Team to avoid scheduling clashes and manage shared spaces Chair weekly Venue Team meetings, including agenda, actions, and minutes Attend Senior Management meetings as required Support proposals, contracts, invoicing, and maintenance of event documentation Report on event delivery, compliance progress, customer feedback, and KPIs Team Structure and Management Responsibilities Wedding and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for the sale, planning and delivery of weddings, civil ceremonies, functions and venue hospitality. The Venue Manager will: Provide oversight on the planning, bespoke requests and operational decisions Ensure documentation, itineraries and records are accurate and up to date Review showround performance, enquiry conversion and client feedback Support the delivery of weddings and functions when needed Maintain standards of service, communication and client care throughout the wedding lifestyle Hospitality and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for corporate events, dinners, charity functions and management of in-house bars, with support to weddings throughout the year. The Venue Manager will: Oversee the delivery of functions and hospitality, ensuring efficient logistics Ensure bar operations meet licensing conditions and service standards Support enquiry handling, proposals and conversions Maintain strong internal communication to manage diary coordination and space allocation Third Party Event Managers, Contractors and Production Partners The Venue Manager will: Act as primary operational contact for third-party Event Managers, promoters, and production companies working on Powderham events Maintain clear and consistent communication to ensure alignment between Powderham teams and external event partners, supporting safe, efficient, and high-quality event delivery Seasonal and Bank Event Team The Venue Manager will: Oversee recruitment, onboarding, and training where required Support their team in creating rotas and to ensure appropriate staffing levels for all event types Maintain consistent customer service, safety, and operational standards across the bank workforce Ensure all staff understand event plans, responsibilities, and expectations Person Specification Essential Minimum two years experience in venue or event operations Proven experience leading or supervising teams during live events or operational delivery Experience working directly with clients, suppliers, contractors or event partners Demonstrable experience managing multiple event types (weddings, functions, hospitality, corporate) Working knowledge of licensing, event safety management, and incident procedures; SAG experience desirable. Strong administrative experience including schedule management, record keeping and written communication Ability to work variable hours, including evenings and weekends Due to the nature of the role, a driving licence and car is recommended Desirable Experience within a Heritage, Visitor Attraction, Estate, or similar public facing environment Experience working on large scale public events, festivals or seasonal productions A personal licence (for the sale of alcohol) First Aid at Work and H&S qualifications (training can be provided) Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 16th February 2026. You may have experience in the following: Events Venue Manager, Hospitality Venue Manager, Venue Operations Manager, etc. REF-226 479 TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Customer Relations Manager to join our team within Vistry Cornwall South West, at our Exeter office with travel to various locations. As our Customer Relations Manager, you will be a key point of contact in our customers' Vistry journey, managing resources to address and resolve issues raised with efficiency, reliability whilst being results focused. You will provide pre-handover inspections on our open market sales plots, to ensure functionality and finesse is achieved in terms of quality of delivery. You will support the sales and site teams in managing customer satisfaction after new home move in, record and manage the progress of customer snagging from Courtesy Visit review. You will assist the business in maintaining high customer satisfaction scores at 8 weeks and 9 months (NHBC) and provide exceptional customer service. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Complex customer complaint resolution. Working with multiple teams within established processes and procedures Accurate and consistent approach in maintaining records. Delivering customer service excellence and best practice within a fast paced and challenging environment Good working knowledge of Excel, Microsoft Word, and Outlook. Highly developed analytical, oral, and written communication skills Able to engage and build positive working relationships with our supply chain, partners, and stakeholders to manage customer journey. Proactive approach, with attention to detail and the ability to work independently and make key decisions. Ability to build and maintain positive customer relationships. Excellent time management, planning and prioritization skills Full Driving license with a willingness to travel Desirable A background in construction / housebuilding. Practical knowledge of NHBC, LABC & Premier Guarantee guidelines useful but not essential Awareness of contract terms, conditions, and house type specifications. More about the Customer Relations Manager role Carry out a Finesse and Functionality inspection of plots prior to legal completion, to ensure quality and consistency of our product. Prepare and distribute inspection reports to site teams and internal stakeholders. Engage with partners prior to site start up to forge positive relationships ongoing. Post legal completion, record routine defects identified on the 10-day courtesy visit onto Keys. Liaise regularly with the relevant site management to monitor the progress of customer defects to ensure that these items are closed within 28 days. Record and update weekly progress reports for each development on Keys. When on site, review any issues which may impact customer journey and feedback to the relevant departments. Identify trends and common issues and feed these back for continuous improvement. Assist with a smooth transition from Build to Customer Service once all works have been completed from the courtesy visit. Ensure that customers are aware of the support and cover provided under the terms of their service warranty. In conjunction with the Build, Sales and wider Customer Service team, continuously review the customer journey to promote a positive return on the 8-week satisfaction survey. Complete a review prior to customers entering their 9-month survey window, to ensure that we are achieving leading customer service standards and performance measures in order to achieve our HBF target. Attend escalated complaints to ensure that an amicable solution is reached. Undertake NHBC inspections/resolution meetings. Attend registered partners end of year defects, agree on works to be undertaken and manage any issues to conclusion. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Pre-Construction Manager to join our team within Vistry Cornwall South West, at our Exeter office. As our Pre-Construction Manager, you will play a pivotal role in ensuring new projects and development phases progress efficiently from land purchase or contract through to start on site. The primary focus of this role is to drive the achievement of all key pre-construction milestones, ensuring every project achieves its agreed start-on-site date. Working collaboratively across Land, Planning, Technical, Commercial, Build, Sales, and external partners, You will coordinate all pre-start activities to ensure projects are fully prepared, risk-assessed, commercially validated, and operationally ready. The role requires strong leadership, programme management, and communication skills to align stakeholders, remove blockers, and maintain clear visibility of progress against programme. A critical part of the role is the ability to find a way when challenges arise. The successful candidate will be expected to think creatively and identify pragmatic, 'outside-the-box' solutions to maintain programme certainty - whether that means carving out enabling works packages, sequencing activities differently, accelerating specific workstreams, or finding alternative approaches to remove blockers and keep the project on track. The successful candidate will bring a proactive, solution-focused approach, ensuring each project is set up for success before handover to the delivery/project teams. They will champion early engagement, drive accountability, and maintain a disciplined approach to governance, documentation, technical compliance, and pre-start readiness. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Strong knowledge and ability in planning software, ideally Asta Power Project Relevant SHE experiences & training Advanced knowledge and experience of working in the pre-construction environment. Construction experience working with a main Contractor preferably a PLC housebuilder. Good knowledge of traditional and modern constructions methods. IT literate - Office 365 preferable Viewpoint / SharePoint Working with many stakeholders and cross-department collaboration. Strong time management skills with an ability to prioritise. Able to work under own initiative, having good decision making skills and a keen sense of responsibility Ability to visit sites across the Devon & Cornwall region - must have a clean full UK driving license Excellent management and communication skills with the ability to proactively communicate to stakeholders and the ability to deliver quality information within the set timescales. Professional manner Able to work as part of a team as well as autonomously. Ability to communicate well with individuals at all levels. Desirable Degree/NHC/HND in a Construction/Engineering/Planning related area. Professionally qualified or working towards a membership of a Professional Body Nebosh Construction Certificate or working towards Large development delivery Consortium/JV arrangements Experience of all stages of development including legal, design and planning related activities. Problem resolution in a timely manner Contract Management More about the Pre-Construction Manager role Work in accordance with our Life of Site procedures, collaborating closely with the operational team to produce a comprehensive Construction Report at Land Acquisition stage. This report ensures all construction elements have been fully considered and assessed, including site conditions, construction feasibility, potential constraints, buildability challenges, Open Market strategy and phasing, resource requirements, and any other factors that may influence programme, cost, or delivery. Develop detailed, accurate, and fully coordinated pre-construction programmes to drive the achievement of planned start-on-site dates across all projects and phases, understand all critical paths utility requirements and planning requirements. Work closely with the Technical and Commercial teams to support timely procurement integrating accurate and necessary information from the build team. Coordinate the collation and flow of all required pre-construction inputs-including logistics plans, build-stage schedules, design packages, specifications, enabling works details and sequencing requirements-so that procurement can progress without delay. Have due regard to the readiness of design information, package releases and technical approvals to maintain alignment with procurement programmes, escalating risks or gaps early and driving resolution with relevant teams. Work closely with Build, Technical, Commercial and Sales to develop phasing and sequencing strategies that optimise cashflow, support affordable housing revenue, and maximise open-market release opportunities. Provide programme input to adjudications, including prelim planning, logistics, resourcing and sequencing to ensure financially and operationally viable delivery plans Promote the company at pre-qualification, tender interviews, presentations and meetings. In accordance with existing Company standards. Visit sites to ascertain conditions and constraints to be taken into account in preparing pre-con programmes and method statements. To show we have a thorough understanding of the project and surrounding environment. Assess requirements and working with the build team provide comprehensive scaffold and crane schedules to be used in obtaining competitive and realistic quotations. To enable an accurate pricing Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry Cornwall South West, at our Exeter office. As our Senior Quantity Surveyor, you will be be responsible for the management and reporting of costs relating to latent/legacy defects and customer care works. Your focus is to control the costs of these works ensuring value for money and achieving the required standards and quality. This will also include procurement, subcontract management inclusive of administration of the contract, monthly payments, and final account settlement. Strong interpersonal skills are essential as you will be a key contact for our partners. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience of working within the Construction industry for a residential housing developer Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification National House builder experience Different methods of construction i.e. Timber Frame COINs user experience More about the Senior Quantity Surveyor role Working closely with other departments, you will attend customer care and partner meetings to advise on all areas that may have a cost implication Attend partner meetings when appropriate, contract pre-start and subcontract package review meetings Receive initial tender information and assist in the preparation of the proposed tender lists and updating of procurement programmes Scope out and distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders alongside providing cost advice on any major variations prior to issue. You will issue revised contract drawings to subcontractors, negotiating the cost of variations. Collate and reconcile all costs resulting from subcontract works, variation orders, material order and preliminary / running costs. This will include providing monthly analysis of costs. Check and arrange subcontractor payments, obtaining necessary authorisation for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out as required and analysing costs to assist on future estimates Keep the RAMS schedule updated and issued to all relevant parties Provide cost advice to the Customer Service department to assist with the management of lower value instructions Contribute to the contra charge register, oversee notices / contentious contra charges with the Customer Care team and manage subcontractor retentions and releases in line with the contra charge register Defect liability - assist with ascertaining responsibility and the administering of notices Attend partner meetings, defect meetings and any applicable site meetings Any other reasonable duties as directed by your line manager to support the wider teams Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell We have a great opportunity for a Assistant Planning Manager to join our team within Vistry Cornwall South West, at our office in Exeter. As our Assistant Planning Manager, you will be reporting to the Head of Planning. As a key member of the Vistry Cornwall South West team, you will initially assist on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through helping to manage multiple simultaneous planning applications through the planning process. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience of working in a similar role within the housebuilding industry or; Architecture or Planning Degree or; Degree in Design, such as, Urban Layout, Landscape, Architectural Technology. experience working for a residential house builder Knowledge of the planning process and planning policy. Experience or people management and assisting with the planning process on a range of residential development schemes. Confidence in own ability to manage external teams. Capable of working under own initiative to achieve business targets. Resilient, positive, confident and assertive but diplomatic; A good communicator/listener; Decision making/problem solving/multi-tasking Able to work under pressure. Desirable - Achieved or working towards MRTPI accreditation More about the Assistant Planning Manager role Assisting with the preparation of planning strategy documents. Maintain the business planning tracker Assisting with stakeholder and LPA engagement. Appointing and managing a consultant team to produce robust and timely planning applications. Assist with the submission of applications within agreed timescales to meet business targets. Working with colleagues and partners to manage applications and ensure that they processed through the application process at the earliest opportunity. Providing and assisting with detailed handovers to technical and wider delivery team upon the successful planning determinations. When required, organize, attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry. Assist with the preparation of internal gateway sign-off documentation under the Vistry Life of Site. Prepare and submit NMA, condition variation and condition discharge applications. Negotiate planning conditions, S106 requirements and make application for variations to legal agreements Resolve problems in collaboration with Vistry Cornwall Colleagues and project teams and colleagues to ensure successful delivery of schemes. Comply with all Group's policies including Health, Safety and Environmental policies. Maintain a high standard of professionalism and work within the core values of Vistry. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Customer Service Technician to join our team within Vistry Cornwall South West, based at our Exeter office with travel to sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. You will assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Delivering customer service excellence and best practice within a fast paced and challenging environment. General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Knowledge of basic plumbing and an ability to diagnose basic plumbing issues Mastic and sealant skills to accord with the NHBC consistent approach to finishes. A Keen eye for detail and final finish Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey. Excellent communication skills with an ability to remain calm under pressure Excellent time management, planning and prioritisation skills. Full Driving license with a willingness to travel Desirable Formal carpentry qualification A background in construction / housebuilding. Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments. To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Per hourHours of work:Zero Hours contracts available to include weekend and evening workingContract type:Zero HoursA bit about us:Fairfield Trust is committed to safeguarding and promoting the welfare of young people and all staff are expected to share this commitment.You will be expected to report

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