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Job Title - Aesthetics Practitioner Location - Chiswick & Clapham Hours of work - Full time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Chiswick Clinic as well as working within our Clapham clinic. Please note candidates must be flexible with late shifts and Saturdays. The Role: As part of your role as beauty/laser Practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive hourly rate plus industry leading bonuses and commission, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 33* days annual leave FTE, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Maintain a deep understanding of the product portfolio. Operational Excellence: • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Monitor and report on sales performance, customer feedback, and market trends. Brand Representation: • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As an Assistant Business Manager, for La Prairie, Harrods you will have the opportunity to work alongside the Business Manager to lead and grow our beautiful brand at Harrods, London including our Spa treatment room. This is an exceptional opportunity as Harrods accounts for 60% of our UK & Ireland Business. You will lead and manage a team of up to ten consultants, driving performance, fostering engagement, and contributing to business growth while ensuring the delivery of exceptional client experiences. The successful candidate will inspire and act as a role model to the team, providing best-in-class service and transforming every customer interaction into a true luxury experience. Your goal will be to strengthen the brands positions within the skincare and makeup category, in full alignment with the brand’s strategic vision and roadmaps. Main responsibilities • Set and monitor daily team objectives, adapting focus throughout the day to maximise performance and support key launches and promotional activity., • Deliver a high standard of customer service by actively engaging clients, identifying their needs, asking appropriate follow-up questions, and offering personalised skincare consultations., • Ensure every customer is introduced to the collections to enhance the overall client experience., • Proactively plan and organise external events to drive business growth and increase brand awareness., • Maintain accurate and up-to-date customer records within the EPOS system, • Ensuring excellence in Spa operations and client service, being the main point of contact for retail and spa coordination Business Planning Counter Performance & Sales: • Ensuring you work with the Business Manager on the business plan to define and monitor weekly sales targets, providing clear rationale and regular performance updates., • Plan and deliver tailored events and in-store (on-counter) activities to support achievement of the business plan, while maintaining strong awareness of competitor activity., • Ensure all required paperwork and administrative tasks are completed accurately and within agreed deadlines., • Maintain accurate stock levels, optimise stock ageing, manage tester availability, and implement timely corrective actions where required., • Proactively manage team absences to ensure consistent and effective counter coverage., • Ensure full accuracy and compliance in all sales reporting, including use of IPPOS and clienteling systems. Spa Performance & Sales: • Being the main point of contact for spa bookings, working alongside the PR manager, working with Harrods concierge, supporting in training the Harrods call centre team and driving occupancy and retail performance, • Drive the team to achieve individual paid Spa appointment targets, • Ensure and track appointment bookings so that the occupancy target is met for the Spa, • Engage, and coach Harrods team about Spa Services to increase appointments and loyalty to the brand Team Development & Performance Management • In partnership with the Business Manager you will lead, coach, and develop a team of Beauty Consultants, Makeup Artists, Spa Consultants, and stock controller ensuring excellence in performance, conduct, and client service., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Education Manager to analyze KPIs, identify training needs, and enhance sell-out performance. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store relationship & Communication • To ensure that you are informed about current and new business initiatives and to provide feedback to the Business Manager & Training Manager., • Ensure you are up to date at all times of the HO emails and feedback to the team, • EPOS accuracy and compliance, • Ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points, • Develop and maintain good working relationships with all store based colleagues, • In partnership with the Business Manager, Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie & Chantecaille offer • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction Reports to: Harrods Business Manager. In the absence of Business Manager the Assistant Business Manager will report into the Head of Retail. We look forward to receiving your application.

The Bottega Veneta fragrance collection, inspired by the city of Venice and its history of cross-cultural encounter, weaves together essences from different corners of the globe, captivating the senses and transporting the imagination. Each fragrance reflects the artisanal heritage of the Veneto region. About the role We are seeking Luxury Brand Ambassadors full & part time for our exciting new Bottega Veneta Counter in Selfridges London W1. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the role As a Luxury Brand Ambassador for Bottega Veneta, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Bottega Veneta? • Draws inspiration from the city of Venice and its rich history of cross‑cultural exchange, • Blends rare essences sourced from different corners of the globe, • Creates sensorial experiences that captivate the senses and spark imagination, • Reflects the artisanal craftsmanship and heritage of the Veneto region Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly Competitive Commission Structure, • Extra Day off for your Birthday, • Product Allocation with discounted rate, • Clothing Allowance, • Contribution into company pension, • Career progression & Training, • Length of Service Rewards

We’re hiring an Business Development Manager to work in our portfolio of Pharmacy, Healthcare, Beauty and professional media brands including Pharmacy Magazine, Training Matters, P3 Pharmacy, Independent Community Pharmacist, Counter Intelligence Plus, Beauty Magazine, and our events, awards and partnership platforms. This isn’t just about selling pages in a magazine or advertising online. It’s about helping brands reach the people who matter pharmacists, pharmacy teams, healthcare professionals, pharmacy owners, buyers, suppliers, manufacturers and decision-makers across one of the most important healthcare markets in the UK. The role You’ll sell across print, digital, content partnerships, newsletters, events, awards sponsorship, data-led campaigns and cross-title commercial packages. You’ll build relationships with OTC manufacturers, pharma companies, beauty and wellness brands, wholesalers, technology providers, training partners, professional services firms and healthcare suppliers who all need to reach CIG’s audiences. You won’t be limited to one product, one audience or one route to market. You’ll have the full CIG ecosystem to work with. Why this isn’t a normal sales job Our audiences don’t just glance at our content they use it. They use it to train teams, understand products, follow industry change, enter awards, attend events, build businesses and make better commercial decisions. CIG sits at the heart of pharmacy, healthcare and beauty communications. We connect brands with the people who influence what gets stocked, recommended, prescribed, purchased and trusted. That’s what you’ll be selling. Not just space. Not just impressions but Influence. What you’ll get • A broad portfolio of established, respected media brands, • The chance to sell across magazines, digital, training, events, awards and partnerships, • Real autonomy to build your patch and shape your own pipeline, • Direct access to senior decision-makers across healthcare, pharmacy, beauty and FMCG, • A business with deep sector knowledge, strong editorial authority and genuine commercial ambition, • Support from experienced colleagues who understand both media and the markets we serve What we need • Someone who picks up the phone, opens doors, walks into meetings with a point of view and doesn’t wait to be told what to sell, • You’ll need to be commercially sharp, curious, resilient and confident enough to challenge clients with ideas that help them sell more, communicate better and reach the right people, • Experience in healthcare, pharma, beauty, wellness, media or B2B sales would be valuable. But we’d also like to meet a brilliant seller from another sector who learns fast Skills and Qualifications: • Proven track record in sales and target achievement., • Exceptional communication and negotiation abilities., • Ability to work independently and as part of a cross-functional team., • Familiarity with production processes and advertising best practices., • Demonstrate a structured approach to sales maintaining and growing sales strategy and tactics., • Good digital awareness Benefits: • Up to £50k salary and uncapped commission, • Opportunity to make a significant impact in a growing company, • Be part of a team dedicated to excellence in healthcare and events communications and beyond Job Type: Full-time Location: Office-based in Central London at our Regent Street HQ If you’re reading this thinking, that sounds like me then now’s the time to get in touch. Apply now or message me directly.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Liberty London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About Maison Crivelli “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals the beauty of your daring personality. Role Overview As Multisite Team Leader, you will be responsible for managing the daily operations across multiple Maison Crivelli retail locations in London, leading and supporting a team of Brand Ambassadors to deliver consistently high standards of customer service and achieve sales objectives. You will act as the primary contact for customers, team members, and senior management, providing guidance, training, and motivation to ensure smooth operations and an exceptional client experience. This role requires mobility between locations and the ability to adapt quickly to different store environments and teams. Key Responsibilities 1. Leadership & Team Management • Support and influence multiple teams across different retail locations, adapting leadership style to each environment., • Build strong relationships with host store management teams across all locations., • Lead, motivate, and support the team to meet and exceed individual and collective sales targets., • Create a positive, collaborative, and professional working environment., • Deliver ongoing training and coaching to ensure the team is well-informed about our products, brand values, and service expectations., • Act as a role model in sales, customer engagement, and presentation., • Conduct regular performance reviews and provide clear, constructive feedback., • Ensure team members are confident in day-to-day operational duties, including stock handling, till management, and counter maintenance. 1. Customer Experience & Sales • Uphold Maison Crivelli’s high standards of service by delivering a warm, tailored, and memorable experience to every client., • Lead by example in offering bespoke fragrance consultations and building long-term customer relationships., • Handle customer queries and complaints with professionalism and a solution-focused approach., • Maintain all fragrance counters to reflect the elegance and quality of a luxury brand, well-stocked, clean, and visually appealing., • Develop and maintain client relationships across multiple locations, driving repeat business and cross-site loyalty. 1. Operational Excellence • Supervise all opening and closing procedures, ensuring operational tasks are completed efficiently and correctly., • Monitor and manage stock levels accurately, resolving discrepancies and supporting timely replenishment., • Ensure compliance with operational processes, including accurate till management and adherence to multisite policies., • Support the execution of in-store marketing activities, displays, and promotional campaigns., • Uphold high standards of organisation and cleanliness across all areas of the counters. 1. Sales Analysis & Reporting • Track and evaluate sales performance on a daily, weekly, and monthly basis., • Share performance insights, customer feedback, and stock concerns with the Area Manager., • Assist in developing action plans to boost sales and overall performance across counters. 1. Compliance, Health & Safety • Ensure all operations comply with all relevant health & safety policies across multiple locations, as well as Maison Crivelli’s company procedures., • Maintain the security of all counters, stock, and sales revenue during all operational hours., • Report any security or health & safety concerns immediately and accurately. Skills & Qualifications • Previous experience in luxury retail, ideally within the fragrance or beauty sector., • Strong leadership skills with the ability to coach, develop, and inspire a team., • Excellent interpersonal and communication skills, with a natural flair for building rapport., • Target-driven with a commercial mindset and proven ability to achieve sales goals., • Passion for fine fragrance, luxury products, and delivering an exceptional customer journey., • Able to remain composed and efficient in a high-pressure retail environment., • Organised and detail-oriented, with strong multitasking abilities., • Flexible and willing to work varied shifts, including evenings, weekends, and public holidays., • Experience working across multiple locations or the ability to manage a multisite environment is highly desirable. Why Join Maison Crivelli? At Maison Crivelli, we are guided by four core values: insatiable curiosity, a thirst for daring adventures, relentless attention to detail and to others, and absolute integrity. We are committed to: • Innovation – Each fragrance is a bold composition inspired by real-life experiences, using unique combinations of raw materials., • Authenticity – Our perfumes are phthalate- and colourant-free, cruelty-free, vegan, and certified by toxicologists in line with all regulations., • Sustainability – From eco-conscious packaging to supporting ethical sourcing and sustainable production practices globally., • Ambition – We aim to become the most surprising haute parfumerie house and inspire individuals to explore every facet of their personality. Diversity & Inclusion Maison Crivelli is proud to be an equal opportunity employer. We welcome applicants from all backgrounds, regardless of disability, gender, race, religion, belief, sex, or sexual orientation. What We Offer We offer a competitive salary, generous commission structure, private healthcare, uniform allowance, employee discounts, quarterly product allocation, and a comprehensive annual leave allowance.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. The brand is recognised for its refined approach to beauty, combining modern artistry with thoughtfully crafted products designed to enhance natural beauty. With a strong focus on quality, design, and elevated client experience, the business has built a loyal following within the premium beauty market. As the brand continues to expand within high-end retail spaces, it is seeking passionate beauty professionals who can deliver exceptional service and represent a modern luxury beauty brand. Overview We are seeking a Business Counter Manager to lead retail performance and client experience within a prestigious luxury retail environment. This role combines commercial leadership, luxury service, and team development, ensuring the counter operates as a high-performing retail destination. The successful candidate will act as the face of the brand in-store, building meaningful client relationships, driving sales performance, and maintaining exceptional visual and service standards. Working closely with retail partners and internal brand teams, this role will play a key part in establishing the counter as a destination for premium beauty and expert artistry. Key Responsibilities Sales & Commercial Performance • Drive counter performance through achieving and exceeding sales targets and KPI’s., • Take full ownership of the counter as a business, managing daily operations and retail standards., • Identify opportunities to grow sales through client development, in-store initiatives, and retail events., • Monitor performance metrics and implement strategies to maximise sell-through. Luxury Client Experience • Deliver highly personalised consultations tailored to each client., • Build and maintain a loyal client base through exceptional service and clienteling., • Provide expert product recommendations and application advice. Team Leadership & Development • Lead, inspire, and develop the counter team to deliver exceptional service., • Provide coaching, product education, and ongoing training to maintain the highest standards., • Foster a collaborative and supportive team culture. Brand Representation & Retail Excellence • Act as a brand ambassador, communicating the brand’s values and product expertise., • Maintain exceptional visual merchandising and counter presentation in line with luxury retail standards., • Partner with store leadership to support product launches, events, and promotional activity. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Proven success in a management or senior counter role., • Strong commercial awareness with a track record of achieving sales targets., • Passion for beauty, artistry, and delivering high-touch client experiences., • Exceptional communication and relationship-building skills., • Highly organised with the ability to manage multiple priorities in a fast-paced retail environment. Additional Requirements • Ability to work retail hours including weekends when required., • A proactive mindset with strong ownership of counter performance., • Passion for delivering exceptional customer experiences in luxury retail. Compensation & Benefits • Competitive salary with performance-based bonus., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Opportunity to grow within a fast-growing premium beauty brand. Please contact Emily.Bentley@wearerefyne.com

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Review performance data to monitor departmental productivity, goal achievement, and overall effectiveness. Stock Management: • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Surgical Patient Advisor Location - London Harley Street Hours of Work - Full Time and Part Time opportunities available The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures. Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures. Job duties: Maintain high standards of professionalism, customer care and product knowledge within the Clinic. Strive to meet and exceed the expectations of our patients. Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service. Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group. Influence and advise potential patients on the most suitable and appropriate solution for their needs. Communicate with your manager to ensure effective running of clinic and surgery days. We want to hear from candidates with: A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. Team player, with a positive can-do attitude. Passionate about giving great customer service. Experience of working to sales targets and be happy to get involved with promotional activity. In return, we can offer: • Salary from £30,000 plus bonus, • State of the art, modern working environments, • 33 days annual leave, • Discounts on procedures and products, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Then La Prairie might be the brand for you. We are looking for a Team Leader for La Prairie, Selfridges, London. In this role, you will act as a true brand ambassador, leading by example to deliver exceptional luxury client experiences while supporting and motivating your team to achieve outstanding results. You will play a key role in driving performance, maintaining the highest service standards, and ensuring the counter reflects the prestige and excellence of the La Prairie brand. The key responsibilities for this role include but are not limited to the following: Service excellence • Leading by example in all aspects of the La Prairie service by ensuring all personal sales goals are met consistently., • In the absence of the Business Manager support the business with planning and ensuring there is fluid communication and follow up across the team., • In the beauty room skilfully marrying the Art of Beauty and selling skills together to achieve KPI's. Supporting other therapists to execute as effectively., • Working with Initiative, seeing opportunities and acting on them, • Ensure accuracy and compliance of EPOS System for customer records, • Ensure full contribution of all events held both internally and externally promoting best in class with a strong return. Ability to follow through energetically with events and achieve goals. Rapport and Communication • Complete all administration required accurately and on time, • Ability to be approachable and build relationships with others, • Demonstrates ability to listen and communicate both verbally and written, • Be informed about current and new business initiatives and to provide feedback to your Business Manager, • Possesses persuasion and negotiation skills CRM • Act as the Aurora CRM lead within the team, ensuring CRM campaigns and priorities are clearly cascaded to Beauty Advisors., • Support and coach the team in the effective day-to-day use of Aurora to build client relationships and drive repeat business., • Share CRM best practice and encourage consistent, accurate client data capture and follow-up., • Monitor CRM engagement within the team and provide guidance to improve adoption and performance., • Use Aurora insights to support clienteling, event planning, and targeted customer outreach Visual Merchandising • Present the counter in a well maintained to brand expectation standard., • Ensure the beauty room is also to a luxury standard while working with the visual merchandising team to meet company guidelines, • Make certain the counter is fully stocked and that all products are stored by category and shade sequence Applicants for this position must be able to demonstrate the following skills and experience: • NVQ level 3 in Beauty Therapy (desired but not essential), • Experience of providing high quality skincare treatments to clients, • Client focussed and dedicated to providing a luxury experience, • Polished, approachable and friendly communication skills, • Dedicated to achieving / exceeding KPI's, • Able to work collaboratively as part of a small team

Luxury Beauty Brand Ambassadors | Harrods & Selfridges We are recruiting exceptional temporary Brand Ambassadors to support a leading luxury beauty house across Harrods and Selfridges. This is a high profile opportunity within flagship counters and exclusive pop up activations. We are seeking for talent with strong presence, confidence and a naturally elevated visual and professional brand alignment. The role You will deliver an outstanding client experience while representing a premium luxury beauty brand in London’s most prestigious retail environments. Assignments will include pop up projects, counter cover and key trading periods. Who we are looking for • Exceptional personal presentation aligned with luxury brand standards, • Polished, confident and highly presentable, • Experience in luxury beauty, fragrance or fashion preferred, • Excellent communication and client engagement skills, • Professional, reliable and adaptable, • Flexible availability for temporary bookings from January 2026 What’s on offer • Competitive pay, • Full brand uniform provided, • Flagship luxury retail environments, • Ongoing temporary opportunities for standout talent 📩 Apply now or DM me for a confidential chat.

Business Manager | Beauty Retail | Kingston upon Thames | Up to £34k + Commission Zachary Daniels Recruitment are excited to be partnering with one of the UK's fastest growing premium beauty brands, now seeking a standout Business Manager to lead their counter in Kingston upon Thames. Our client is passionate about empowering customers to feel their best every day, while building long lasting relationships. This is a high impact opportunity for a commercially driven Business Manager who thrives on the shop floor, leads from the front, and knows how to turn exceptional service into strong sales performance. The Role As Business Manager, you will take full ownership of your counter, driving performance, leading your team, and creating an environment where artistry and commercial results go hand in hand. You will: • Lead, inspire, and develop a team of make-up artists by example, • Drive daily, weekly, and monthly KPIs through clear action planning, • Manage the overall performance of the counter through structured business plans, • Deliver elevated make-up and skincare consultations, • Motivate your team to consistently exceed sales targets, • Maintain exceptional visual and operational standards, • Stay up to date with the latest beauty and skincare trends What We're Looking For • ...

We’re hiring an Business Development Manager to work in our portfolio of Pharmacy, Healthcare, Beauty and professional media brands including Pharmacy Magazine, Training Matters, P3 Pharmacy, Independent Community Pharmacist, Counter Intelligence Plus, Beauty Magazine, and our events, awards and

Benefit Cosmetics UK is seeking a Part-time Counter Manager for Boots Bexleyheath. You'll be instrumental in achieving sales targets, leading a team, and ensuring exceptional customer experience. The ideal candidate is passionate about cosmetics, sales-driven, and has management experience.

Zachary Daniels is seeking a Business Manager for a premium beauty brand in Kingston upon Thames, offering a competitive salary up to £34k plus commission. The successful candidate will own the counter's performance, lead a team of make-up artists, and drive exceptional customer experiences.

A leading beauty recruitment agency is searching for a Business Manager in Kingston upon Thames to lead a team in a dynamic environment.This role demands proven experience in beauty retail, excellent leadership skills, and a driving commercial mindset.Responsibilities include managing team performan

The Estée Lauder Companies is seeking a dynamic Counter Manager in Kingston upon Thames to lead and develop a team of Sales Associates. Candidates must have leadership experience in a retail environment and be passionate about coaching others.

We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Chiswick Clinic as well as working within our Clapham Clinic. A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. We are the UK’s market leader

Wendy B Ltd is seeking a Visual Merchandising Project Manager to oversee nationwide counter fit-outs and brand launches within luxury beauty environments.

The Estée Lauder Companies is looking for an inspirational Assistant Counter Manager to lead a team in Kingston upon Thames.This role involves supporting the Store Manager, coaching Sales Associates, and driving sales and customer service targets.Ideal candidates must have proven retail experience,

A minimum of 1 year’s experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Job T

The successful candidate will have a passion for make-up and retail, lead a team to achieve sales targets, and provide exceptional customer experiences. Benefit Cosmetics UK is looking for a Full-time Counter Manager to join their team in Selfridges Oxford Street, City of Westminster.

For over 90 years, we have been at the forefront of beauty, blending pioneering science-led skincare with innovative beauty solutions that deliver results people trust. Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opport

This position offers a chance to build a rewarding career in prestige beauty with opportunities for advancement and outstanding training.

Business Manager | Beauty Retail | Kingston upon Thames | Up to £34k + Commission Zachary Daniels Recruitment are excited to be partnering with one of the UK's fastest growing premium beauty brands, now seeking a standout Business Manager to lead their counter in Kingston upon Thames. Our client is passionate about empowering customers to feel their best every day, while building long lasting relationships. This is a high impact opportunity for a commercially driven Business Manager who thrives on the shop floor, leads from the front, and knows how to turn exceptional service into strong sales performance. The Role As Business Manager, you will take full ownership of your counter, driving performance, leading your team, and creating an environment where artistry and commercial results go hand in hand. You will: Lead, inspire, and develop a team of make-up artists by example Drive daily, weekly, and monthly KPIs through clear action planning Manage the overall performance of the counter through structured business plans Deliver elevated make-up and skincare consultations Motivate your team to consistently exceed sales targets Maintain exceptional visual and operational standards Stay up to date with the latest beauty and skincare trends What We're Looking For Proven experience as a Business Manager, or a strong Assistant Manager ready to step up Background in beauty, skincare, or cosmetics retail Commercial mindset with a track record of delivering results A confident leader who builds engagement, accountability, and high performance Energetic, adaptable, and customer-focused with a passion for the industry What's On Offer Competitive base salary Strong commission structure Generous product and Friends & Family discounts Clear progression within a fast-growing brand If you're a driven Business Manager ready to take ownership of your business and make a real impact within a dynamic beauty environment, we'd love to speak with you. BH35927

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Be

Benefit Cosmetics UK is seeking a Counter Manager for their Boots Brompton Road location. This role involves leading a team to achieve sales targets while providing top-tier beauty services.

PUIG Deutschland GmbH is seeking a Business Manager for their new counter in Liberty London. Candidates should have experience in retail management, preferably in the Skincare or Beauty industry, and exhibit a positive, adaptable attitude.

Benefit Cosmetics UK is seeking a Counter Manager in Greater London. In this role, you will lead a team of Brow and Beauty Experts to achieve sales targets by providing exceptional customer experiences.

A leading beauty brand seeks a part-time Beauty Consultant to join the team at Selfridges in London. Candidates should have a passion for beauty and luxury retail, along with excellent interpersonal skills.

A leading beauty brand in Greater London seeks a Business Manager to create an exceptional customer experience.

In this role, you will own counter performance, inspiring your team to exceed targets while delivering exceptional client experiences.

Counter Manager in Greater London to lead a team of Sales Associates. As Counter Manager, you will be responsible for achieving sales targets and providing exceptional customer service. The ideal candidate will demonstrate strong communication skills and a proactive approach to coaching others, with

Ideal candidates will have makeup artistry experience, strong communication skills, and a passion for beauty.

We Are Refyne seeks a Business Counter Manager in Greater London to lead retail performance and client experience in luxury beauty. The ideal candidate has experience in luxury beauty, strong management skills, and a passion for client excellence.

Counter Lead in the United Kingdom to drive sales turnover and market share while maintaining a consumer-focused approach.

No7 Beauty Company is looking for a passionate No7 Advisor at Gatwick Airport's South Terminal. You will guide customers through their beauty journeys, deliver personalized skincare consultations, and build lasting relationships. Explore a career where beauty meets cutting-edge technology!.

Maternity Cover Counter Manager in Boots, Sheffield.

A leading cosmetics company is seeking a MAC Counter Manager for their John Lewis Solihull location.

This full-time position involves leading day-to-day operations, cultivating a passionate team, and embodying the company's mission in beauty and customer service.

A leading beauty manufacturer seeks a dynamic Counter Manager to lead and develop a team of Sales Associates in the United Kingdom. The ideal candidate possesses strong communication skills and a proactive approach to leadership, making this a rewarding opportunity for those passionate about beauty

Artisan People Group is seeking a passionate Beauty Consultant located in Cherwell District to represent a luxury beauty brand. A background in beauty or sales is preferred. The ideal candidate is confident in luxury beauty with exceptional relationship-building skills, able to create lasting rappor

A leading beauty brand seeks a Business Manager to create and drive an ultimate customer experience.

Benefit Cosmetics UK is looking for a Full-time Counter Manager in Carnaby Street. Ideal candidates will have robust retail and management experience, a passion for beauty, and strong communication skills.

A leading beauty brand is seeking a Business Manager for their Harrods location in London.