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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    2 days ago
    £12–£14 hourly
    Full-time
    London

    Description We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: Passionate about delivering outstanding, guest-first service A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality) Thriving in a high-energy venue with a fun-loving, supportive team Keen to grow and develop within a fantastic, award-winning company Ready to level up and build your career in a rapidly expanding, versatile business What You’ll Do: Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey Anticipate needs, deliver polished service, and leave guests feeling special Stay cool and positive in a busy, high-energy environment Collaborate with the team to reflect our brand in every interaction Embrace learning and take on new responsibilities as you progress What's in it for me: Competitive rate per hour + tronc - Cha-ching!! Work for a Times Top 100 Companies to Work For Clear pathways for training and career advancement—your growth matters! Discounts across all our pubs, bars, and restaurants—treat yourself! Work with the freshest seasonal produce—bring those flavours to life! Company and team trips, regular socials and incentives—let’s explore! Experience a lively, family-oriented atmosphere—where fun meets food! Complimentary meals during your shift—because who doesn’t love a good bite? Employee Assistance Programme (EAP) for your wellbeing—your happiness counts! Fantastic referral scheme with rewards of up to £1000—bring your friends! Celebrate your birthday with a day off on us—party time! Cycle to work scheme for a greener commute—let’s pedal towards a better planet!

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  • General Manager
    General Manager
    2 months ago
    £48000–£52000 yearly
    Full-time
    London

    We're looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant fits 100 covers 🪑🪑🪑 We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals. About the Role Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr) Service Charge (around £10-12k/yr) based on worked hours, Tronc system Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly) This means a very achievable annual take home of £50k+ / yr About You ☺️ • Previous GM experience is essential, with at least 2-3 years in a similar sized site location., • Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience., • Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere., • Taking the time to use your past experience to train and mentor your team., • Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site., • Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

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