Customer Service Assistant
1 month ago
Greenford
Location: Greenford, Greater London, UK
Salary: Negotiable
Job Type: Part-time About Us:
Designers Collection UK is a fast-growing company in the fragrance and beauty industry, specializing in premium and luxury products. As we expand, we are looking for a dynamic and motivated E-commerce Manager / Assistant to oversee our online sales channels, including eBay, Amazon, and other marketplace platforms.
Role & Responsibilities:
Manage and optimize listings on eBay, Amazon, and other platforms
Monitor customer messages, reviews, and feedback
Maintain top customer service metrics on ebay, amazon
Ensure our ratings remain high (e.g. 99.7%+ positive feedback)
Requirements:
Previous experience with e-commerce platforms is highly valuable
Strong understanding of online sales, digital marketing, and analytics
Ability to work in a fast-paced environment
Proficiency in Excel, data analysis, and marketplace tools is a plus Proficiency in inventory management system like Storefeeder is a plus
Why Join Us?
Be part of a fast-growing company with exciting opportunities
Work in a supportive and entrepreneurial environment
Gain hands-on experience in managing online sales