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  • Receptionist Manager
    Receptionist Manager
    23 hours ago
    £30000–£40000 yearly
    Full-time
    Northwood Hills, Hillingdon

    Namaste Lounge is a busy 300+ cover restaurant looking for an experienced Receptionist Manager to take ownership of our reservations, front desk and guest arrival experience. This is a hands-on role for someone who is confident managing a high-volume reservation book, busy waitlists, walk-ins and table availability during fast-paced services. Key Responsibilities: • Manage the reservation book across phone, online and reservation platforms, • Maximise bookings and fill cancellations and available time slots, • Manage walk-ins and busy waitlists efficiently, • Coordinate table allocations and turn times with the restaurant floor and kitchen, • Handle late arrivals, overbookings, guest queries and complaints professionally, • Chase booking confirmations, deposits and pre-orders, • Maintain accurate guest notes, allergies and special requests, • Lead and support the reception/host team, • Provide clear cover forecasts and handovers to management and the kitchen What We’re Looking For: • Previous experience managing reservations in a busy, high-volume restaurant, • Experience handling a busy waitlist and restaurant front desk, • Confident using SevenRooms or a similar reservation system, • Calm, organised and decisive under pressure, • Excellent communication and customer service skills, • Professional appearance and manner, • Commercial awareness with a focus on maximising covers and reducing empty tables, • Flexible to work evenings, weekends and peak trading periods, • Right to work in the UK Experience managing a 300+ cover restaurant or similar high-volume venue is strongly preferred. To apply, please send your CV with a brief summary of your previous restaurant reservations/front-of-house experience.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    22 days ago
    £34000–£36500 yearly
    Full-time
    London

    We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

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  • Cafe Manager
    Cafe Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    Northwood Hills, Hillingdon

    ☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    2 months ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Professional Airbnb Cleaner
    Professional Airbnb Cleaner
    2 months ago
    £13–£15 hourly
    Part-time
    Uxbridge

    Divine Touch Sparkles is expanding and seeking skilled, self-employed subcontractors to join our cleaning team. You will perform high-quality cleaning services for residential and light commercial spaces. We offer clear briefs, simple checklists, and prompt support, allowing you to focus on delivering excellent results while we manage scheduling and client communication. Key Responsibilities: • Perform end-of-tenancy cleans, deep cleans, regular home cleaning, Airbnb and short-let changeovers, office, light commercial, and post-construction cleans., • Adhere to written scopes and timing for each booking., • Capture and maintain concise photo records before and after, as required., • Communicate arrival and completion times efficiently., • Uphold a professional demeanor in client spaces, representing the brand with care. Requirements and Skills: • Must have self-employed status with the legal right to work in the United Kingdom., • Prior experience in domestic or tenancy cleaning is preferred., • Possess a current DBS certificate or be willing to obtain one., • Demonstrate attention to detail, reliability, and good communication skills., • Own a smartphone for managing schedules and taking photos., • Having your own transport and a basic cleaning kit is advantageous., • A UTR number and public liability insurance are helpful; guidance is available for setup if needed., • Driving License is essential. What you bring to Divine Touch Sparkles: • Your expertise helps us deliver consistent, high-quality results to clients throughout the region., • You enhance our capacity, improve response times, and maintain the high standards that strengthen our brand., • Great cleaners lead to happy clients and repeat business, creating a win-win for everyone. This is a part-time, field-based role offering flexible hours and competitive hourly and per-job pay. The application deadline is 6/08/2026

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