Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Job Title: Part-Time Inbound Sales Executive (Multilingual – Hindi, Bengali, Punjabi) Location: Croydon Hours: Flexible Part-Time Shifts Compensation: Competitive hourly rate + commission per sale About the Role We are seeking dynamic and multilingual Part-Time Sales Executives to manage inbound calls from TFL and Uber drivers interested in purchasing dashcams. This role is ideal for someone with excellent communication skills, cultural awareness, and the ability to build quick rapport over the phone. A large portion of our customer base consists of drivers who speak Hindi, Bengali, and Punjabi, so fluency in at least one of these languages is essential. Key Responsibilities Handle inbound sales calls from private hire and rideshare drivers Understand customer needs and recommend suitable dashcam products and packages Build trust quickly, especially with non-native English speakers Explain features, pricing, and installation process clearly Upsell additional services or accessories where appropriate Process orders using our CRM and maintain accurate records Collaborate with dispatch and tech support teams as needed Provide excellent post-sale communication and basic troubleshooting support Required Skills and Experience Fluent in English and at least one of: Hindi, Bengali, Punjabi Strong communication and interpersonal skills Ability to quickly learn technical product features Comfortable with CRM systems and order processing Energetic, self-motivated, and able to work independently What We Offer Hourly pay plus commission-based bonuses Training on dashcam technology and customer sales approach Opportunity to work in a fast-growing sector Supportive, multilingual team environment Potential to transition to full-time as the team expands How to Apply Please send your CV and a short cover note outlining your experience and language skills
This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): • Develop and implement integrated marketing strategies for both dine-in and catering services. • Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. • Manage content creation for Instagram, website, menus, and print materials. • Track and analyse marketing KPIs, customer engagement, and return on investment. • Conduct market research to identify trends, target audiences, and competitor insights. • Build and maintain relationships with corporate clients, event planners, universities, and local businesses. • Organise and attend industry events, tastings, and meetings to generate leads. • Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: • Collaborate with the management team to align marketing strategies with operational goals. • Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements • Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). • Fluency in English (spoken and written). • Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. • Strong communication, negotiation, and client relationship skills. • Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. • Highly organised, detail-oriented, and results-driven.
Location: Sanderstead, South Croydon Position Type: Full-time/Part-time Shift Patterns: Morning shifts (7:00 am - 4:00 pm) or evening shifts (5:00 pm - 10:30 pm). About Maple Maple is a brand-new, exciting restaurant that’s bringing high quality food and service for brunch, sweet treats, coffee and dinner. With a focus on quality ingredients, innovative dishes, and exceptional service, we’re creating a dynamic environment for both our guests and our team. Join us as we open our doors and build something extraordinary together! The Role We are looking for an enthusiastic and hardworking Kitchen Porter to join our team. As a vital member of the kitchen team, you’ll ensure the kitchen runs smoothly, stays spotless, and is ready to deliver exceptional food service. Key Responsibilities • Maintain the cleanliness of all kitchen areas, including equipment, floors, and workstations. • Operate dishwashers and ensure crockery, cutlery, and equipment are cleaned, dried, and stored appropriately. • Assist chefs by keeping the kitchen stocked with clean equipment and utensils. • Manage waste and recycling efficiently and in line with health and safety standards. • Support the kitchen team during busy service periods, maintaining organization and efficiency. • Perform deep-cleaning tasks as required. What We’re Looking For • A reliable team player with a strong work ethic. • Ability to work flexibly across morning and evening shifts. • Strong attention to detail, ensuring hygiene and cleanliness standards are met. • A proactive attitude, ready to jump in and help wherever needed. • No previous experience necessary – just a willingness to learn and a passion for supporting a busy kitchen. What We Offer • Competitive hourly rate and opportunities for overtime. • Meals on shift. • A supportive, friendly working environment. • The chance to be part of an exciting new restaurant from the very start. • Opportunities for growth and development within the team. Ready to be part of something new and exciting? Apply now and join the team at Maple!
Role: Licenced Conveyancer Salary: £40,000 - £55,000 Location: Streatham Times: Monday to Friday 9am – 5pm (Hybrid working) Licenced Conveyancer – job role A great Licenced conveyancer opportunity has come to light and our client are a reputable name when it comes to conveyancing matters and are currently looking for conveyancing assistants to be part of their successful team. Duties · You will deal effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, in order to provide advice and assistance · You will be responsible for chasing various documentation, ID, mortgage offers and searches · You will ensure that you and junior team members keep any third party web sites up to date in real time in line with third party requirements · You will ensure our clients and introducers of business receive the best possible service at all times to ensure we receive excellent feedback and repeat business · You will prepare the necessary documentation as required with the conveyancing process in line with our policies and procedures · You will prepare the completion packs for the accounts department, to include completion statements and invoices · You will deal with Post Exchange matters as directed by your team manager · You will be responsible for completions on the day of completion · You will ensure that you and junior team members comply with all company policies and procedures ensuring breaches do not occur, should a breach occur you will help to rectify this immediately · Any other administrative duties required to assist your team and other teams should the need arise Essential skills · At least 2 years solid experience working as a Conveyancing fee earner · Strong administrative skills gained in an office environment · Excellent attention to detail · Good telephone manner · Conversant in Microsoft office · Highly organised · Willingness to learn new skills · Experience of using a case management system · Confident in building and maintaining business relationships through excellent communication and service delivery