Business Support Manager
1 month ago
£10.75–£12.87 hourly
Full-time
Luton
Job Description:
Mustafa Jewellers Ltd. is seeking an experienced and highly organized business support manager to join our team. The ideal candidate will be responsible for overseeing the administrative operations of our office, ensuring efficiency and effectiveness in all aspects of office management. As an integral part of our team, the Business Support Manager will play a key role in coordinating tasks, handling correspondence, and ensuring adherence to company policies and procedures. Responsibilities: - Plan work schedules, assign tasks, and delegate responsibilities to office staff to ensure smooth operation of day-to-day activities. - Advise on the handling of all correspondence and enquiries related to accounts, sales, statistical records, and vacancy records. - Ensure that procedures for considering, issuing, amending, and endorsing policies are adhered to by all staff members. - Plan, organize, and coordinate the activities and resources of other offices within the company to ensure consistency and alignment with overall objectives. - Maintain effective communication channels with other departments to facilitate seamless coordination and collaboration. - Oversee the management of office supplies, equipment, and facilities to ensure availability and functionality at all times. - Monitor and evaluate office procedures and workflows, identifying areas for improvement and implementing changes as necessary to enhance efficiency and productivity. - Handle confidential information with discretion and integrity, maintaining strict confidentiality at all times. - Provide support to senior management as needed, including preparing reports, presentations, and other documentation. Requirements: - Proven experience in a similar role, preferably within the jewellery industry, with extensive knowledge of retail and wholesale operations. - Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously. - Strong communication and interpersonal skills, with the ability to interact effectively with staff at all levels. - Proficiency in office software applications, including Microsoft Office Suite and accounting software. - Attention to detail and accuracy in all aspects of work. - Ability to work independently with minimal supervision and as part of a team. - Flexibility and adaptability to changing priorities and business needs.