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At En Route, we elevate the onboard experience for airlines worldwide. Since 2002, we’ve grown into a leading global specialist in passenger solutions, supply chain services, and innovative onboard products - bringing creativity and reliability to some of the world’s best‑known airlines. With teams in the UK, USA, UAE, and Australia, we combine global reach with local insight. We deliver smart, scalable solutions across product development, packaging, sourcing, and end‑to‑end logistics, supporting a fast‑moving industry with confidence and care. As part of dnata’s global family, we have the backing of one of aviation’s most respected brands, giving us the stability and scale to continue innovating while staying focused on exceptional onboard solutions. What sets us apart is our people - curious, collaborative, and always looking for better ways to deliver for our customers. Working here means shaping the future of onboard hospitality, partnering with global airlines, and seeing the impact of your work take flight. Job Purpose: We’re looking for a proactive 3PL Warehouse Coordinator to support the day‑to‑day operations of En Route’s third‑party warehouse network across the UK and Europe. Reporting to the Warehouse Lead, this role plays a key part in keeping our warehouse operations running smoothly - ensuring stock accuracy, SLA performance, and strong collaboration with our 3PL partners. You’ll be a central operational contact for external warehouse providers, helping monitor daily activity, investigate issues, and ensure data flows accurately between warehouses and our ERP system. If you enjoy working across teams, solving operational problems, and keeping things on track in a fast‑paced supply chain environment, this role could be a great fit. What you’ll be doing: 3PL Warehouse Operations • Support daily operations across assigned third‑party warehouses in line with agreed processes., • Act as a first point of contact for routine operational queries from warehouse partners., • Monitor daily warehouse activity, including receipts, dispatches, returns, and inventory adjustments., • Identify service issues, delays, or process deviations and escalate where needed., • Support investigations and corrective actions to resolve operational issues. SLA Monitoring & Performance • Track warehouse performance against agreed SLAs., • Log, monitor, and follow up on operational issues to completion., • Highlight recurring issues or risks and escalate to the Warehouse Lead., • Support preparation of performance data for reviews and reporting. Stock Control & Inventory Accuracy • Monitor stock movements to ensure accurate and timely ERP transactions., • Support stock reconciliations, discrepancy investigations, and data validation., • Assist with remote cycle counts and support physical counts when required., • Ensure damages, losses, or discrepancies are recorded and communicated correctly. Logistics & Fulfilment Support • Support inbound and outbound movements with suppliers, carriers, and 3PLs., • Help ensure customer orders are picked, packed, and dispatched accurately and on time., • Investigate delivery issues, shortages, or damages and support resolution., • Validate shipping documentation such as packing lists and delivery paperwork. Cross‑functional Collaboration • Work closely with Supply Planning, Customer Service, Logistics, and Finance teams., • Provide timely updates on warehouse activity and operational issues., • Support finance queries relating to inventory and stock transactions. Reporting & Administration • Maintain accurate records of issues, actions, and resolutions., • Produce routine operational and stock movement reports., • Support the upkeep of warehouse SOPs and operational documentation. What we’re looking for: Essential • Experience in supply chain, warehouse operations, or stock control., • Exposure to working with third‑party logistics providers (3PLs)., • Strong understanding of warehouse processes and inventory flows., • Experience using ERP systems and managing stock transactions., • Good Excel skills and a high level of data accuracy., • Strong organisational skills and attention to detail., • Confident communicator, comfortable working with internal teams and external partners., • Ability to manage multiple tasks in a fast‑paced environment. Desirable • Degree‑level education or equivalent practical experience., • Experience with Microsoft Business Central or a similar ERP system., • Background in FMCG, food, or consumer goods supply chains., • Basic understanding of import/export or international logistics. We are committed to creating an inclusive, equitable, and diverse workplace where everyone feels valued and empowered to contribute their best. We welcome applications from people of all backgrounds, identities, and experiences, and we are dedicated to ensuring a fair and accessible recruitment process for all candidates. If you require any adjustments or support during the application or interview stages, please let us know – we’re here to help! Regrettably, due to the high volume of applications we receive, we are unable to respond individually to every candidate. If you have not heard from us within 10 working days of submitting your application, unfortunately you have not been successful on this occasion. We take your privacy seriously. Any personal data you share with us during the application process will be handled in accordance with applicable data protection laws and used solely for recruitment purposes. Your information will be stored securely and retained only for as long as necessary.

Location - Maidenhead Job type - Permanent Hours - 37.5 hours per week, Monday to Friday. Hybrid role, minimum of 3 days in office, 2 days remote. Additional on site attendance may be required to meet service and organisational needs. Holiday entitlement - 25 days per year plus bank holidays Reporting to - Clinical Director Salary - Between £65,000 and £75,000 per annum depending on experience Role purpose The Maidenhead PCN Operations Director is a senior operational leadership role responsible for the day-to-day management, governance, and assurance of the Primary Care Network, reporting to the Board and commissioners and stakeholders. The post holder will ensure that the PCN operates safely, compliantly, and efficiently, meeting all contractual, regulatory, and statutory obligations. Working closely with the Clinical Director and PCN Board, the PCN Operations Director will provide operational oversight, lead on corporate and clinical governance, ensure CQC readiness, manage DES and NHS contractual requirements, and oversee estates and facilities management across the network. The role requires a highly organised, proactive leader with strong operational credibility, capable of translating strategy into delivery, maintaining effective controls, and supporting practices to work collaboratively at scale. Key Responsibilities 1. Governance, Assurance and Risk Management • Lead and maintain the PCN’s governance framework, ensuring compliance with NHS England, ICB, and company requirements, • Act as lead manager for corporate governance, including policies, procedures, risk registers, and assurance reporting, • Oversee, maintain, and proactively review the PCN’s complaints and incidents inbox, ensuring timely investigation, coordination of responses, identification of themes or risks, and escalation of significant issues to the Clinical Director and PCN Board, • Ensure appropriate information governance, GDPR compliance, and data protection arrangements are in place, • Coordinate annual reviews of PCN policies, SOPs, and governance documentation, • Support internal and external audits and ensure actions are tracked and delivered 1. Board and Executive Support • Act as board coordinator to the PCN Board, planning agendas, and recording accurate minutes, • Ensure timely reporting to the Board on performance, risks, finance, workforce, and contractual compliance, • Support the Clinical Director with governance advice and operational briefings, • Ensure Board decisions are implemented, tracked, and reviewed, • Manage relationships with external advisors where required (e.g. accountants, HR, legal) 1. CQC and Regulatory Compliance • Act as PCN lead for CQC readiness, supporting member practices with system-wide assurance, • Coordinate PCN-level responses to CQC inspections, actions, and improvement plans, • Support practices to align governance arrangements and evidence consistent standards across the network 1. DES Contracts and Contractual Management • Lead on the review, implementation, and ongoing management of the PCN DES Contract, • Ensure all DES requirements, service specifications, and reporting deadlines are met, • Oversee enhanced services, including claims validation, performance monitoring, and assurance, • Maintain accurate records of contractual obligations and ensure compliance across all member practices, • Act as the main point of contact for the ICB regarding PCN contractual matters 1. Operational Management and Service Delivery • Provide operational oversight of PCN-funded services and programmes, • Ensure effective planning, coordination, and delivery of PCN initiatives, • Monitor performance against key operational and contractual KPIs, • Resolve operational issues proactively and escalate where appropriate 1. Estates and Facilities Management • Lead on PCN estates oversight, working with practices to ensure premises are safe, compliant, and fit for purpose, • Coordinate estates-related risks, health & safety compliance, and statutory requirements, • Support planning for estates development, utilisation, and improvement projects, • Act as liaison with landlords, estates teams, and external providers where required, • Ensure estates considerations are reflected in service planning and workforce deployment 1. Financial and Resource Management • Work closely with finance support to oversee PCN budgets, including ARRS and DES funding, • Ensure accurate financial reporting, claims submissions, and audit trails, • Monitor expenditure against budget and identify financial risks or opportunities, • Support the development of business cases and funding bids, • Ensure value for money and appropriate use of public funds, • Have an understanding of accounting software (e.g. Quickbooks), • Oversee necessary invoicing for any services or projects delivered Person Specification Essential Experience • Senior operational management within Primary Care or GP Practice, • Strong experience of governance, risk management, and assurance, • Experience supporting Boards or senior leadership teams Desirable • Working knowledge of CQC frameworks and regulatory compliance, • Experience managing NHS contracts, DES, or enhanced services, • Experience of estates or facilities management in a healthcare setting, • Experience working within a limited company or formal corporate structure, • Project or programme management experience Key Competencies • Highly organised with strong attention to detail, • Confident operating at Board and executive level, • Strong understanding of NHS governance and accountability, • Ability to balance operational delivery with assurance and compliance, • Credible, calm, and professional under pressure, • Treats all staff with fairness, dignity, and respect, regardless of role or background

We are seeking a highly organised and proactive Customer Service & Sales Support Coordinator to join our Leafletdrop team in Marlow. This role involves customer service, inbound call handling, sales support, administration coordination, and ongoing client management. You will act as the first point of contact for clients, confidently handling inbound calls, emails, and chat queries while ensuring all enquiries and orders are managed accurately and efficiently. The role provides key administrative support across the division, keeping operations running smoothly and supporting teams to focus on strategic growth and client success. Apply today and become a key part of a collaborative and client-focused team About the RoleKey Responsibilities Act as the first point of contact for inbound client calls, emails, and chat queries Confidently handle high-volume inbound phone activity Manage bookings, orders, and service-related queries Support clients through the full order lifecycle Respond to sales and service queries and refer opportunities to Sales Create booking confirmations, delivery instructions, and reports Maintain accurate CRM records (including HubSpot) Support invoicing, reporting, and campaign administration Liaise with internal teams and external suppliers, including Royal Mail Support onboarding, shared inbox management, and general admin tasks Working hours 37.5 Monday to Friday, with hybrid working opportunities after a successful probation period Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements Skills & Experience Minimum 1 year of customer service or client-facing experience A confident and professional telephone manner essential Experience handling high-volume inbound calls preferred Strong communication and organisational skills High attention to detail and the ability to prioritise workload Strong IT skills, including Microsoft Office, intermediate Excel, and the ability to create professional documents and PowerPoint presentations. Ability to work in a fast-paced team environment Experience & Qualifications: GCSEs (including English and Maths); A-Level/BTEC or equivalent Desirable Experience in the postal/logistics industry Advanced Excel skills Relevant professional qualifications Additional Requirements: Occasional business travel may be required Flexible to work extra hours when needed Full UK driving licence (preferred for external meetings) Think this fits your skills? Become our next Customer Service Coordinator and be the backbone of brilliant client service

About The Company This is a Fixed Term role, to cover Maternity. The role is due to commence in July 2026, for 1 year. Salutem Care and Education is a leading provider in the social care and education sector, committed to delivering exceptional, person-centred services. Our vision is to ensure that every child and young person is educated close to home with their educational, care, and health needs fully supported. We provide education and support from early years through to college and adult learning, with a strong emphasis on independence, skills development, and confidence-building. Our multi-disciplinary teams—including teachers, therapists, nurses, care staff, and mental health practitioners—deliver flexible day, respite, and 52-week residential services tailored to individual needs. Our shared services team deliver support to the business through various departments enabling high quality of care and education at each location. About The Role Hours:40 hours per week, hybrid (3 days office, 2 days from home) Salary:£27,000 Per Annum Location: Windsor Role Purpose As a Recruitment Resourcing Coordinator, you will play a crucial role in delivering a smooth, efficient, and candidate-focused recruitment process across all divisions. From posting vacancies and sourcing talent to scheduling interviews and managing offers, you will support hiring managers and serve as the primary contact up to the point of offer acceptance. At that stage, you will transition the process to the onboarding team. Key Responsibilities Coordinate recruitment activity from vacancy approval through to offer acceptance. Ensure timely and compliant upload of Right to Work documents and interview notes by hiring managers. Proactively follow up with managers to ensure candidate files are progressed swiftly and compliantly. Maintain and accurately update business-critical recruitment trackers. Meet and maintain key performance indicators (KPIs) such as time-to-hire, offer volume, and compliance targets. Manage and optimise usage of the Applicant Tracking System (ATS); support managers in tracking and progressing candidates. Post vacancies on both internal and external job boards. Schedule interviews in coordination with hiring managers and candidate availability. Source passive candidates for hard-to-fill roles using Boolean search and online CV databases. Build and maintain strong relationships with hiring managers, offering recruitment guidance and support. Ensure compliance with safer recruitment standards within each division. Collaborate closely with Divisional Teams, Central Resourcing, and HR to deliver effective recruitment outcomes. Manage a high-volume workload in a fast-paced environment, demonstrating strong organisational skills. Monitor and respond to the recruitment inbox and phone enquiries professionally and efficiently. Escalate delays or challenges to the Senior Resourcing Coordinator or relevant stakeholders (e.g., hiring managers, Regional Directors). Participate in headhunting efforts and recruitment projects as needed. Essential Requirements Strong organisational and administrative skills, with the ability to manage multiple tasks and deadlines. Excellent written and verbal communication skills with a professional, approachable manner. Proactive mindset and ability to independently resolve issues. Ability to quickly build positive relationships with stakeholders at all levels. High levels of personal motivation and resilience. Desirable Experience Previous experience in a recruitment or resourcing role, ideally within a fast-paced, multi-divisional organisation. Proficiency in using Applicant Tracking Systems (ATS). Skilled in candidate sourcing techniques, including Boolean search and use of CV databases. Awareness or understanding of safer recruitment practices. Our Core Values: ➡️Supportive: Helping everyone reach their full potential. ➡️Ambitious: Striving for the best outcomes. ➡️Loyal: Prioritising our staff and the people we support. ➡️Unique: Innovating without compromising quality. ➡️Transparent: Fostering openness and mutual respect. ➡️Engaging: Partnering with everyone involved. ➡️Meaningful: Offering fulfilling opportunities. Why Choose Us? ✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. ✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. ✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. ✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. Still not convinced? Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute. Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces. ♿ Proud to be a Disability Confident Committed employer. We reserve the right to close this vacancy early should we receive a high volume of suitable applications Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks

Extensive Learning & Development and.

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