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Warehouse Team Leader (Delivery Station Team Leader) Bellshill- ML4 Start Date- Immediate Full Time – 40 Hours per Week £13.42 per hour \n Shifts Available- \n\n • 5 out of 7 days- 07:00-16:00 (Shift to be confirmed on first shift)\n, • 5 out of 7 days- 13:00-22:00 (Shift to be confirmed on first shift)\n\n Our client is looking for an experienced Warehouse Team Leader to join their busy delivery station in Bellshill. Working within a fast-paced picking and packing distribution centre, you will support the day-to-day operation, ensuring productivity, accuracy, and high standards across the warehouse. \n This is an excellent opportunity for a hands-on team leader with proven experience leading teams within a warehouse, logistics, or fulfilment environment. \n Key Responsibilities \n\n • Manage a team of warehouse operatives.\n, • Ensure picking, packing, and dispatch targets are achieved.\n, • Monitor team performance, productivity, and accuracy.\n, • Motivate, coach, and support team members to achieve operational goals.\n, • Promote a safe working environment and ensure Health & Safety procedures are followed.\n, • Resolve day-to-day operational issues and escalate where required.\n, • Maintain excellent housekeeping standards across the warehouse.\n\n What We're Looking For \n\n • Essential: Previous team management experience within a warehouse, distribution, fulfilment, or logistics environment.\n, • Strong leadership and people management skills.\n, • Ability to work in a fast-paced, target-driven operation.\n, • Good organisational skills and attention to detail.\n, • A proactive and flexible approach to work.\n\n Please note that this is a full time, temp-perm role (after 12 successful weeks). You must be able to work 40 hours per week and be willing to commit to a long term, permanent role. \n If you're an experienced Warehouse Team Leader with proven team management experience and are looking for your next opportunity with an immediate start, we'd love to hear from you. Apply today with your up-to-date CV or call Jo on

\n Advertisement Details\n Social Care Worker - Practitioner - Community Care Resources \n \n ‘Are you looking for an opportunity to make a positive difference to someone’s life?’ \n Can you show us how you would treat the people we support, with the dignity and respect they deserve? Are you kind, caring and compassionate and a good listener who is patient? \n If caring comes naturally to you and you find reward in supporting people, this could be the perfect job for you! \n Community Care Resources – what we do: \n Community Care Resources provides a range of person centred services to adults with identified care needs through the provision of Day Care Services, Care at Home and Residential Services. \n \n What you’ll be doing: \n As a Social Care Worker in Community Care Resources: \n \n • You will be responsible for providing direct support to individuals in a variety of settings.\n, • You will play a key role ensuring that individuals receive high standards of care and support to help maximise their independence and dignity throughout their lives.\n, • You will support people with varying abilities and complex needs, enabling them to achieve their goals, identified priorities and personal outcomes.\n, • You will work as part of a team to provide the highest quality of care. This may include; intimate personal care, developing daily living skills, training, social activities and other meaningful activity in accordance with individual needs and wishes, whilst supporting individuals, as far as possible, to avoid danger and harm.\n, • You must evidence that you can demonstrate the Scottish Social Services Council (SSSC) core values of; \n \n, • Respect,\n, • Collaboration,\n, • Participation & Dignity and Empowerment\n \n \n \n What’s in it for you? Following a review of responsibilities and reward for social care worker roles across Council services, it was recognised that an uplift in salary was required. In this respect, you’ll be undertaking valuable work in more than one way! Your benefit package includes: \n \n • Excellent Salary and Conditions\n, • Distant islands allowance\n, • Generous holiday allowance\n, • Local Government Pension scheme\n, • Flexible working and family friendly policies\n, • A varied and interesting workload\n, • Excellent training and development opportunities\n, • Various other employee benefits\n \n This vacancy is being advertised as a Career Graded post, which is a career development opportunity. This means that the Council is committed to supporting the successful candidate to obtain the necessary skills, abilities and knowledge to become fully competent in the role. Please see the Career Grade document attached to this advert that outlines the entry level requirements for the job and the expected career progression route. The successful candidate will be supported to become fully competent in the role and progress through the career grade. Where there is a requirement to achieve a qualification, this will be fully funded by the Council. \n More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert. \n Please follow the link(s) below for further information - \n www.shetland.gov.uk Additional Information\n \n • The grade of this post is I\n, • This post is career graded - your salary and career progression will depend on your experience and qualifications.\n, • Rate of pay shown in the advert is inclusive of Distant Islands Allowance of £1.5523 per hour\n, • Permanent Part Time post for 35.0 Hours per Week, 52.18 weeks per year\n, • Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made\n, • The successful candidate will have to complete registration with the Scottish Social Services Council (SSSC) when they begin in post\n, • A relocation package does not apply to this post\n, • We will pay interview expenses from within Shetland\n, • You must have the ability to travel throughout Shetland at short notice and where public transport is limited\n, • We are happy to talk flexible working\n \n During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application. \n This post is based at Overtonlea Care Centre, Levenwick, Shetland. \n For further details relating to this post, please contact: Angela Milsom, Team Leader - 01595 745032 - angela.milsom@shetland.gov.uk \n If you have a disability which prevents you from applying online, please call 01595 744032. \n Information about Shetland \n Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere. \n Find out more about: \n Living and working in Shetland: here \n The Shetland Islands Council: here \n \n \n \n \n

\n Blue Arrow is recruiting for nightshift based in BELLSHILL \n We are currently recruiting Warehouse Operatives to join a busy and fast-paced distribution centre in Bellshill, supporting the sorting and movement of parcels. \n \n Location: Bellshill, North Lanarkshire \n Pay Rate: 13.73 \n Shift Patterns: Nightshift (00:30am-09.30am) \n Contract Type: Full-Time, Ongoing Work \n \n Key Responsibilities \n \n • Sorting parcels and packages accurately within the warehouse\n, • Loading and unloading delivery vehicles\n, • Scanning items using handheld devices\n, • Moving stock safely around the warehouse\n, • Maintaining a clean and safe working environment\n, • Supporting the team to meet daily operational targets\n, • Following all health and safety procedures\n \n What We're Looking For \n \n • A positive attitude and strong work ethic\n, • Ability to work in a fast-paced environment\n, • Good attention to detail\n, • Ability to work independently and as part of a team\n \n Requirements \n \n • Must be able to stand for extended periods and undertake manual handling duties\n, • Reliable transport or ability to travel to Bellshill\n, • Must be able to lift up to 25kg\n \n \n If you are interested, please apply with CV or Call 01698 747 024 option 1 \n Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. \n

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Ongoing, • Salary: £26436.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, Cuprum Building (Argle Street City Centre), • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance., • You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus), • No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. Once you have successfully submitted your application, you will be required to undertake an online assessment, which will be sent shortly after submission. #priority

Fraud Specialist (Lloyds Banking Group) OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: November 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 07.00- 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, Cuprum Building (Argle Street City Centre), • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Once you have successfully submitted your application, you will be required to undertake an online assessment, which will be sent shortly after submission. Please note that successful applicants for this role will be invited to interview. You must be able to demonstrate minimum 1 year customer services experience. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. Once you have successfully submitted your application, you will be required to undertake an online assessment, which will be sent shortly after submission.

CUSTOMER SERVICE EXPERT OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: November 2026, • Salary: £27,081.60 (enhanced rate applies between 9pm – 11pm), • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, Cuprum Building (Argle Street City Centre), • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Once you have applied, you will be sent an online assessment to complete. If successful you will be invited to a short interview should your application. Please ensure you upload your CV when requested at the time of your application as you will be required to demonstarate minimum 1 year customer service experience. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence - doing things well means something to you and you will always strive to improve on your work, • Collaboration - you enjoy working with others and you like working as a team player, • Communication - You can speak and write clearly and in a confident manner, • Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others., • Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Critical thinking - you are abl to think logically when making decisions, • Solution Orientation - having a forward thinking mindset focused on resolving challenges, • Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Follow Dispute processes to ensure customer satisfaction, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Work with us The Customer Care and Experience team is here to support our customer's needs, giving professional advice, assistance, and solutions. We are also here to deliver a consistent and continually improving customer experience, so we increase customers trust and loyalty to our brands. The Customer Care Agent is as multi skilled role, delivering an outstanding and first-class Customer Experience. You will be, handling customer contacts, and troubleshooting problems in a professional and polite manner to ensure effective resolution and customer satisfaction. The Customer Care Agent will act as a multi skilled Call Centre Agent and Administrator on a rotational basis. As part of the call centre function, the Customer Care Agent will act as the first point of contact for our Fleet, Retail, Fettle and Mobile Customers. Using a One Stop and Single Case management approach, this role will handle all customer contacts in line with our 'HEART' principles; finding resolutions which meet and exceed customer expectations and our service level agreements. The admin support function will manage all customer support tasks including monitoring, logging, and responding professionally to written incoming customer contacts, issuing customer payments, arranging hire cars and completing any other admin support tasks for the department. This permanent role is based upon 40hrs/week, will operate onsite at our Duart House offices, Bellshill. Following a successful training and induction period, hybrid working one day per week once completed. An active interest in data analysis and proficiency with excel and powerpoint would be very advantageous. The Day to Day Read and fully understand the sections within the Customer Services Operating Procedures and adhere to them on all occasions. Answering the phones in a professional and friendly way, giving your contact name so customers are clear from the start who they are speaking with. Follow GDPR policy when communicating verbally and in writing with customers and cross functional departments, if unclear refer to line Manager. Ensuring that all customer contacts received are managed and resolved using the One Stop, Single Case or Operations managed approach and using the 'HEART' principles whilst meeting and exceeding Customer Service Level Agreements. Accurately logging, categorising, updating and closing all customer contacts on the Company 'Salesforce' system. Assisting Motability customers contacts and completing a warm transfer to relevant departments when required. Escalating all Red Priority contacts to senior management using relevant escalation processes. (This includes an immediate call the senior management) Professional and detailed communication of customer contacts that require RNM or MM support, using the 'Salesforce' system to capture a good overview of the customer issues, concerns along with any evidence, this will help the Operations Manager investigate and find a resolution as quickly as possible. Manage and discuss with relevant RNM or MM open contact files on a daily basis in line with procedures. Receive and review closes from Divisional and Operational Management daily and discuss any questionable closes with the Senior Team Manager to ensure Company and brand image is protected. Keep telephone lines open to receive calls at all times to maintain a low abandoned call ratio and ensuring that correct phone status categories are used at all times for accurate reporting purposes. Receive and make all calls using correct telephone software to ensure accurate call logging and reporting can be achieved. Use bespoke Fleet systems to identify which supplier the driver can use and advise accordingly. Arrange hire cars for Retail, Fleet and Mobile customers. Actively demonstrate 'one team' and 'customer first' culture along with Company values and vision in own role. Provide regular feedback, any ideas to reduce repeat contacts and complaint trends to assist with the implementation of improvements for the business and our customers. Provide support and assistance to other agents and internal customers as necessary. Attend and contribute to department meetings where required. Commit to self-development and training sessions/programs. Additional Responsibilities Level 3 Develop and maintain a broad understanding of the business. Demonstrate ownership for own development. Actively demonstrate, encourage and promote 'one team' and 'customer first' culture along with Company values and vision in own role. Level 4 Handling escalated customer contact where appropriate. Assist with additional responsibilities where required i.e. cover Manager role. Supporting Manager and Management team with project work and ad hoc tasks Who we're looking for A passion for customer service and excellent customer service skills. Professional, personal and empathetic approach. Good telephone manner and computer literate Keep to your promises and keep your customers updated. Very organised and can priorities tasks accordingly. Problem-solving and analysis. Great written and verbal communication. Ability to handle complex queries and challenging customer scenarios. An ability to learn new systems and processes. Excellent communication and relationship skills. Require a reasonable technical understanding of all products and services offered by the Company, be fully conversant with the Company Standards & Work Instructions and ETEL retail brands policies and procedures, in particular ETEL retail brand guarantees and terms and condition of sale. Require a detailed knowledge of the ETEL retail brands Internet sales and back office processes. Customer service and complaints handling experience. Call centre experience and fast fit industry experience will be an added advantage. Experience in Data Analysis Proficient in Excel and PowerPoint TPBN1_UKTJ

Work with us Full time position, Salary £37,000 - £40,000 OTE Do you know how to turn an auto repair Centre into a hub of the local community? Because that's what our Centre Managers do—and they're very well rewarded for it. They understand that profitability comes from delivering real peace of mind motoring for our customers, and they get everyone at the Centre on board with it. There are some great rewards that come with being a Centre Manager, and there's room to move up to Master Manager and beyond. These are the perks of joining one of the biggest car servicing and repair companies in the UK. Up for it? Then keep reading. The Day to Day As Centre Manager, the day-to-day order of business is your call—you're responsible for making sure we can turn around every job that we need to each day. Every Centre Manager brings their own style to doing this but, ultimately, it comes down to making the Centre a great place to work where everyone wants to give it their all. It also means getting creative about how you connect with customers. Got a great idea that will help your Centre stand out from the competition? You'll be empowered to implement it and reap the rewards in bonuses. Who we're looking for We want to meet autocare professionals with a proven track record in a customer-facing management role. You'll have earned your stripes fixing cars and managing teams and have the kind of charm that builds our reputation in the community. Confident in your abilities, yet open minded about new ways to increase profit, you'll run the Centre like it's your own business—taking ownership of equipment, stock and skills development and reaping the rewards when you thrive. Personal development will also be high on your list, and you'll want to develop behaviours that make you a better manager and drive your career. The Perks You'll be in for some of the best benefits in the industry. They include: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestream—access your wages before payday. Eyecare—free examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

Maintenance Technician Cumbernauld £39,111.36 (salary including standby allowance) + 5% SLA Permanent My client is on the lookout for an experienced Maintenance Technician to join the team and work in one of their busy Distribution Centres. The role will involve carrying out planned and reactive maintenance within the Westfield Distribution Centre. You will be the first line in all maintenance issues throughout your allocated site. You may be required to request specialist attendance following initial call out. The purpose of this role is to carry out technical repairs and PPM's. You will ensure that all technical and compliance paperwork is completed and up to date at all times. Key Responsibilities – Maintenance Technician Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary. Prioritise maintenance and repair work to achieve agreed timescales and response times. Deliver reactive and planned fire alarm system maintenance Conduct emergency lighting tests and repairs Follow purchase order process. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Ensure that compliance documentation is completed and up to date at all times Qualifications & Experience – Maintenance Technician Educated to GCSE / Standard Grade level as a minimum, ideally NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 2382 18th edition AM2/2391 3 phase electrics and its applications Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves On Offer – Maintenance Technician £39,111.36 (salary including standby allowance) + 5% SLA Monday to Friday 10am-6pm, On call every second week Company pension scheme (matched up to 5%) Private healthcare (BUPA) Various employee discount schemes For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process. TPBN1_UKTJ

Work with us The role itself entails authorising tyre requests made by our Kwik-Fit centres and third party providers for our fleet customers. We will provide you with extensive training, helping you to gain the knowledge needed for this role. Additional Information Part time contracts available Monday to Friday 8.30am until 12.30pm and every 4th Saturday, 20 hours over 5 days Monday to Friday 8.30am until 12.30pm and every 4th Saturday, 20 hours over 5 days Monday to Friday 9am until 1pm and every 4th Saturday, 20 hours over 5 days Monday to Friday 9am until 1pm and every 4th Saturday, 20 hours over 5 days Training will be completed onsite, side by side Hybrid working once training has been successfully completed The Day to Day No two days are the same at Kwik Fit - Achieving key maximum performance results measured on telephone statistics, speed and accuracy. Maintain high levels of customer awareness and flexibility. Report areas of improvement or concern to line manager. Work as a conscientious team member Promote a professional image of Kwik-Fit & Kwik Fit fleet operations at all times Adhere to brand and part fitment within defined parameters. Who we're looking for Our friendly service and top-level mechanical expertise is a winning combination that makes us heroes in the community. Striking that balance as a Contact Centre Agent requires a special skill set including: Proven track record of good customer relations, call centre experience and or Fast fit industry/fleet experience an added advantage. Computer literate. Basic keyboard skills. Good telephone manner. Commercial acumen. Problem-solving and analysis. Written and verbal communication. Excellent Customer Service skills. Ability to handle complex queries and challenging customer scenarios. An ability to learn new systems and processes. Excellent communication and relationship skills. TPBN1_UKTJ

Experience in a call centre, telesales, or customer service role. Support a joined-up member journey between Call Centre and club. While Call Centre Consultants do not close sales in-club, they are directly accountable for lead conversion, appointment setting, renewals support, and service excellenc

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Immediate Start - Earn Extra Money In Your Spare Time.We are currently looking for members to start working online and from home - flexible hours.All you need is a phone, tablet or laptop to get involved.Competitions, Offers, Games and Emails from some of the UK’s top brands.Earn from paid emails,

Where those who love pizza can be their true self.Plus tips - You'll receive tips/Tronc* .Wellbeing Support for you and your family .Referral Bonus of €450 for referring pizza chefs and €1150 for referring managers .Learning and Development Opportunities to invest in you .You’ll be the

Where those who love pizza can be their true self.Wellbeing Support for you and your family .Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers .Plus Tips - You'll receive tips/Tronc*, with a 70:30 split between waiting and non-waiting teams, on top of your wages

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Being involved in the person-centred care planning process, by implementing, monitoring, and undertaking monthly evaluations.

Looking for flexible, work-from-home opportunities that actually pay?.Discover a unique opportunity to earn extra income in your own time by completing simple online activities.Choose what suits you at a time that works for you.Only complete the tasks that suit you, with 100s to choose from and unli

Being involved in the person-centred care planning process, by implementing, monitoring, and undertaking monthly evaluations.

The start time would typically be 9. To find out more about this vacancy call Damian.

General Assistant / Cleaner - Netherfield.Help Create an Exceptional Fitness Environment.At Everlast Gyms, we're committed to delivering outstanding fitness experiences for our members.Our clubs are built on high-quality facilities, exceptional service and an environment where people can train with

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

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Looking for flexible, work-from-home opportunities that actually pay?.Discover a unique opportunity to earn extra income in your own time by completing simple online activities.Choose what suits you at a time that works for you.Only complete the tasks that suit you, with 100s to choose from and unli

Looking for a Flexible Remote Opportunity?.If you're looking for a role that offers flexibility, professional development, and the convenience of working from home and make real money testing games on your mobile, this opportunity might be for you!.Download new apps and games on your mobile.Work fro

Looking for flexible, work-from-home opportunities that actually pay?.Discover a unique opportunity to earn extra income in your own time by completing simple online activities.Choose what suits you at a time that works for you.Only complete the tasks that suit you, with 100s to choose from and unli

Looking for flexible, work-from-home opportunities that actually pay?.Discover a unique opportunity to earn extra income in your own time by completing simple online activities.Choose what suits you at a time that works for you.Only complete the tasks that suit you, with 100s to choose from and unli

Class 2 Driver / Warehouse Operative.We are looking for a reliable and hardworking.Class 2 Driver / Warehouse Operative.This is a varied role combining customer deliveries with general warehouse responsibili.

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Our luxury care home based in Lennoxtown, delivering the highest levels of Residential, Dementia, Respite & Nursing care for 96-residents.Domestic Assistant Contract £12.Contracted to 40 hours per week Paid PVG, pension, uniform provided 5.Role Overview As Domestic Assistant, you will play an es

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The role itself will have you as the first point of contact answering a wide range of calls from dealing with customers online enquiries, bookings and payments to our very own fleet customers calling for advice and making bookings. Work with us Everyday is an exciting new challenge as a Customer Co

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Looking for a Flexible Remote Opportunity?.If you're looking for a role that offers flexibility, professional development, and the convenience of working from home and make real money testing games on your mobile, this opportunity might be for you!.Download new apps and games on your mobile.Work

Looking for flexible, work-from-home opportunities that actually pay?.Discover a unique opportunity to earn extra income in your own time by completing simple online activities.Choose what suits you at a time that works for you.Only complete the tasks that suit you, with 100s to choose from and unli

Looking for a Flexible Remote Opportunity?.If you're looking for a role that offers flexibility, professional development, and the convenience of working from home and make real money testing games on your mobile, this opportunity might be for you!.Download new apps and games on your mobile.Work