The Assistant Manager supports the Manager in overseeing daily operations, ensuring high performance, team efficiency, and customer satisfaction. This role requires leadership skills, problem-solving capabilities, and the ability to maintain operational standards. Key Responsibilities: Assist in planning, organizing, and coordinating daily operations. Supervise and support team members to ensure productivity and quality service. Monitor and analyze key performance indicators (KPIs). Handle customer or client issues and resolve them promptly. Ensure compliance with company policies and industry regulations. Prepare reports, schedules, and performance reviews as required. Assist in training, mentoring, and onboarding new employees. Collaborate with other departments for cross-functional support. Contribute to strategic planning and process improvements. Step in for the Manager during their absence. Qualifications: 2–5 years of relevant experience in a supervisory or leadership role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and business management tools. Problem-solving mindset with strong analytical skills. Ability to work in a fast-paced, target-driven environment.
We are seeking a highly organized and proactive Business Support Manager to join our recruitment agency. This role is critical to the smooth running of our daily operations and will provide essential support to both the recruitment consultants and senior leadership team. You will be responsible for managing administrative functions, improving operational processes, overseeing compliance, and ensuring the business operates efficiently and professionally.
We are seeking a highly organized and proactive Project Coordinator to join our team. The successful candidate will support project planning, execution, and monitoring activities to ensure projects are delivered on time, within scope, and within budget. You’ll work closely with cross-functional teams and stakeholders to facilitate communication, track progress, and maintain documentation. Key Responsibilities: - Assist in the definition of project scope and objectives. - Develop and maintain project schedules, timelines, and documentation. - Coordinate internal resources and third parties/vendors for project execution. - Track project performance using appropriate tools and techniques. - Organize meetings, prepare agendas, and document meeting minutes. - Monitor project deliverables and report on progress to management. - Handle administrative tasks such as data entry, reporting, and file management. - Communicate effectively with team members, stakeholders, and clients. - Identify and manage project risks and issues We’re committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects.
· Shop Supervisor directly supervises and coordinates the activities of sales and related workers; · Establishes and monitors work schedules to meet sales and productivity targets; · Liaises with managers and other departments to resolve operational problems; · Determines or recommends staffing and other needs to meet sales and productivity targets; Reports as required to managerial staff on departmental activities
Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends
Key Responsibilities: Supervise the daily operations of the store Plan and organise staff shifts to ensure the store is properly staffed during busy hours Assist in managing stock levels, ordering supplies, and maintaining stock accuracy Train, support, and motivate team members to deliver excellent customer service Ensure shelves are well-stocked, clean, and attractively displayed Monitor and maintain cleanliness, hygiene, and safety standards throughout the store Resolve customer concerns and escalate issues where necessary Oversee PayPoint operations and support customers with bill payments Open and close the store securely as required, including handling keys and alarms