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Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.

Ad-Hoc position. Suitable candidates must understand that role is job-by-job and that they will be classified as self-employeed. We are looking for experienced cleaning operatives for thorough and fast paced end-of-tenancy cleaning. Candidates must demonstrate at least two years of relevant experience, basic English language skills, a working cellular device with a camera, understanding of cleaning, including use of chemicals and equipment. This role requires candidates to be fairly fit and healthy. Cleaning operatives are expected to: ◦ Clean reachable surfaces in all rooms ◦ Clean exterior of cupboards and appliances ◦ Clean kitchen & bathrooms, including descaling ◦ Vacuum & mop floors ◦ Clean inside windows ◦ Clean inside oven ◦ Clean inside cupboards ◦ Clean hard-to-reach areas (surfaces, floors & inside windows) ◦ Clean grouting ◦ Clean inside fridge/freezer ◦ Clean inside other appliances (dishwasher, washing machine etc) ◦ Clean extractor fan filter Take thorough before and after pictures and send them in a timely manner You are NOT expected to perform: De-cluttering Rubbish removal Cleaning of external windows Moving heavy furniture to clean underneath Wiping of walls and spot cleaning Defrost freezer Mould removal/heavy limescale removal Each job will be in a different location around London. Candidates must be able to travel. Jobs will be sent via WhatsApp and equipment will be provided for registered teams of 2. Candidates will be paid upwards of £50 per house completed and work in teams of two. It is reasonable to complete a house within 4 hours, and two can be completed in a day. Please include what days you are able to work in your application. Suitable candidates will be contacted over the phone. If you haven't heard back in 2-3 weeks we have moved on in the hiring process. We look forward to your applications. Happy cleaning!