Assistant Manager, UK Customs Center of Excellence
5 days ago
Witney
Assistant Manager, UK Customs Center of Excellence Location: Witney – Office based Pay rate: Flexible Job Type: Permanent Travel: 10% of the Time Hours: Full time The Opportunity: An excellent opportunity for an Assistant Manager to join our UK Customs Center of Excellence team. You will play a key role in overseeing the daily operations of our centralized customs team, supporting all UK affiliates. This is a pivotal role where you’ll lead process improvements, ensure regulatory compliance, and collaborate with global teams to enhance the efficiency and effectiveness of our customs operations. Responsibilities: Key responsibilities: • Overseeing daily customs operations for all UK affiliates, ensuring compliance with HMRC regulations and global trade policies., • Leading and mentoring a team of four, providing guidance, training, and support to ensure smooth and compliant operations., • Managing import/export processes, ensuring timely and accurate documentation and clearance., • Identifying and mitigating customs and trade compliance risks., • Driving continuous improvement initiatives to enhance customs processes and operational efficiency., • Preparing and reviewing reports on customs activities, compliance status, and team performance for senior management., • Coordinating with internal and external stakeholders, including suppliers, customs authorities, logistics providers, and brokers., • Developing and delivering customs training programs for internal teams across UK affiliates., • Managing documentation in line with divisional retention policies and maintaining risk registers., • Supporting product classification, country of origin reviews, and the use of customs special procedure codes., • Ensuring broker due diligence, including SLA and KPI reviews, with feedback to senior leadership., • Acting as a subject matter expert on classification, valuation, and customs procedures in a dynamic, fast-paced environment. Education and Experience: • A bachelor’s degree in International Trade, Business Administration, or a related field (preferred but not essential)., • Equivalent knowledge or practical experience in customs operations and compliance., • Strong understanding of UK Customs regulations and international trade laws., • Experience working in cross-functional, international environments., • Proficiency in customs software, Microsoft Office Suite, and ERP systems such as SAP, SAGE, or AS400., • Relevant certifications (e.g., Certified Customs Specialist) are desirable., • Excellent communication, leadership, and organizational skills., • A detail-oriented, problem-solving mindset with the ability to manage complex compliance issues and lead a collaborative team. What We Offer: • A defined-contribution pension scheme., • Share ownership opportunities., • Private healthcare and life assurance., • A flexible benefits package tailored to your needs.