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Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launching exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a People Advisor - Restaurants to join our People Team based in Park Royal . The Role: The People Advisor Restaurants is the first point of contact for employees and managers across our restaurant teams, providing confident, policy-grounded guidance on a wide range of people matters. The incumbent will take ownership of core people administration processes for the restaurants they support ensuring employee lifecycle documentation is accurate and updated in a timely manner. Reporting to the Senior People Business Partner - Restaurants, the People Advisor Restaurants will build trusted relationships with managers and employees across our restaurant business, helping them navigate people processes with confidence. This role will champion our Wasabi PART behaviours and be a role model for our culture, playing a critical role in delivering a high-quality employee experience. Key Responsibilities: Service Delivery & First-Line Advisory Act as the first point of contact for all people queries, either directly or via the People inbox, providing a responsive, high-quality service to employees and managers. Deliver clear, timely, and policy-accurate advice on people matters including absence, wellbeing, performance management, benefits, and employee relations procedures. Ensure visa renewals are actioned through to completion in a timely manner, liaising with managers at relevant points in the process Act on cyclical reports and monthly people dashboard ensuring employee and manager compliance e.g. holiday balances outstanding, working hours, absence management etc Guide managers in making informed, fair, and consistent people decisions, helping them navigate processes with confidence Promote consistent application of policies across the organisation, escalating complex or sensitive matters as appropriate to the Senior People Business Partner - Restaurants when required Employee Relations Manage all employee relations activity, maintaining accurate and up-to-date case records throughout. Prioritise and manage multiple cases simultaneously, proactively following up on in-progress cases to ensure timely and appropriate resolution. Support organisational change processes such as restructure, restaurant relocations or closures, assisting with documentation, communications, and employee guidance Provide insights on casework and common themes to the broader People team to address consistent needs for information Support managers actively and on site when necessary, particularly where policies or guidance may not be clear. People Administration & Data Maintain accurate and up-to-date employee records, ensuring compliance with legislation and internal data standards Own and deliver employee lifecycle administration including onboarding, contract variations, job changes, leaver documentation, and weekly induction sessions. Prepare and issue people documentation such as offer letters, contract amendments, and other employee communications in a timely and accurate manner. Contribute to routine reports where necessary to support People and Operations and provide data to colleagues and stakeholders as needed. Reward and Benefits Support Respond to employee reward and benefits queries, helping them understand their benefit entitlements. Guide new starters through benefits enrolment and ensure all required payroll documentation is collected as part of onboarding. Support the processing of payroll and benefits changes by supplying timely documentation to the Payroll team and follow up where necessary Investigate and resolve payroll or benefit discrepancies in partnership with the Payroll team Manager Capability & People Projects Contribute to the creation and delivery of manager toolkits, guidance materials, and resources that build people management capability across the organisation. Support Senior People Business Partner - Restaurants and team colleagues with the delivery of cyclical people activities such as performance review cycles, development initiatives, and onboarding events. Contribute to policy and 'How to' guide updates, ensuring documentation remains clear, accessible, legally compliant, and aligned with team culture. Provide policy and process advice and guidance to managers to educate and upskill them Continuous Improvement Identify recurring trends in employee queries and case types, recommending process improvements that reduce friction and improve service quality. Support system enhancements and issue resolutions, helping optimise functionality and improve the day-to-day employee experience. Assist with data quality checks, system audits, and broader compliance activities to ensure consistency and accuracy across people records. Contribute ideas and insights that support the wider People strategy and remove operational blockers. Our Requirements: The ideal candidate for this role will be educated to A level or equivalent, preferably CIPD qualified. They should have had experience in an HR Advisor or similar role, ideally in a fast-paced hospitality or retail environment. Additionally, candidates will need to demonstrate that they: Have a good grounding in HR principles and legislation and comfortable interpreting policy into advice and practice Are proactive with a hands-on approach Are solution focused and look for ways to make things happen Have excellent organisational skills with a keen eye for detail Are personable and engaging and able to build strong relationships with employees and managers alike Enjoy working as part of a team and happy to cover for their counterparts when required Have strong Microsoft Excel, Word and Powerpoint skills Have a genuine interest in people engagement and promoting great working environments In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octopus Cycle To Work Free on-site parking Online GP service via Perkbox A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US! TPBN1_UKTJ

Network Operations Manager 📍 Chiswick Park, London (Hybrid) | 🚗 Company Car | 💰 Salary up to £75,000 + Annual Bonus + Benefits Drive Network Performance. Deliver Strategic Growth. Pybus Recruitment is proud to be partnering with a leading automotive organisation to recruit an experienced Network Operations Manager. This is a fantastic opportunity for a commercially astute automotive professional with experience in retailer network performance, sales operations, and stakeholder management. Working closely with senior leadership, you will play a pivotal role in shaping and delivering the UK sales strategy, driving network performance, and leading a team responsible for the successful execution of key business objectives. The Role As Network Operations Manager, you will be responsible for developing and delivering network performance initiatives that support the wider UK sales strategy. You will work closely with senior stakeholders and retailer partners to identify improvement opportunities, drive operational excellence, and ensure the network is aligned with strategic business goals. Key responsibilities include: • Managing key retailer performance levers including retailer scorecards, incentive programmes, variable margin structures, and escalation processes, • Supporting the development and implementation of the UK sales strategy, • Communicating strategic objectives and performance updates to the retailer network through presentations, webinars, video updates, and written communications, • Analysing retailer performance data to identify trends, opportunities, and areas requiring focused improvement, • Producing accurate and insightful reporting for senior leadership teams, • Monitoring and reviewing network KPIs, recommending adjustments where necessary to drive improved performance, • Managing supplier relationships and leading contract review and tender processes, • Leading and developing a team of Sales Training professionals, setting objectives and monitoring performance, • Working closely with key retailer partners to ensure strategic initiatives are understood, implemented, and delivering results, • Supporting business-critical projects and operational initiatives across the wider organisation About You The successful candidate will possess: ✅ A minimum of five years' experience within an automotive OEM, manufacturer, distributor, or large-scale dealer group environment ✅ Strong experience in retailer network performance management ✅ A detailed understanding of franchised automotive retailer operations ✅ Proven leadership experience with the ability to motivate, coach, and develop high-performing teams ✅ Experience managing supplier relationships and commercial partnerships ✅ Advanced Microsoft Excel and PowerPoint skills ✅ Excellent analytical, reporting, and presentation capabilities ✅ Exceptional stakeholder management and communication skills ✅ The ability to manage multiple projects simultaneously within a fast-paced environment ✅ A proactive, self-motivated approach with a track record of driving continuous improvement ✅ Flexibility to travel throughout the UK as required What's on Offer? ✅ Salary up to £75,000 ✅ Annual Bonus Scheme ✅ Company Car ✅ Generous Pension Scheme ✅ Private Healthcare ✅ Life Assurance ✅ Enhanced Holiday Entitlement ✅ Ongoing Professional Development ✅ Hybrid Working Environment ✅ Excellent Career Progression Opportunities ✅ The opportunity to play a key role in shaping the future performance of a growing automotive network Why Apply? This is an exceptional opportunity for an ambitious automotive professional to join a forward-thinking organisation where you will have genuine influence over network performance, retailer engagement, and business growth across the UK. To apply or for a confidential discussion, contact Pybus Recruitment today. Provide your feedback on BizChat

JOB TITLE: Senior HR Business Partner- Aviation LOCATION: London, Heathrow HOURS: 40 hours per week, flexibility required to support a 24/7 operation CONTRACT: Permanent You will need to be a versatile, diverse and experienced HR generalist who has a proven successful record of leading and delivering all aspects of HR and IR with dedication and passion, whilst keeping abreast with changes in employment legislation. You be responsible for shaping the performance and development systems for all ABM Aviation UK Ltd team members as well as designing and supporting the company talent frameworks. This includes performance management, succession planning and workforce/human resource planning whilst guiding and managing Human Resources services for the Company. Confidentiality is key as well as loyalty to the operational Directors, HR and the Company. You need to be able to give a clear picture with full understanding of how each division or site is running and what is happening at all levels. Effective people skills are critical to always ensure good relationships with all team members and external contacts. You will also be responsible for developing and implementing the HR planning of each division or site and l produce accurate and timely HR reports monthly in order to provide accurate information to the Senior HR Director and operational leads. The Senior HR Business Partner is the strategic People partner for ABM's London Heathrow Passengers Requiring Support (PRS) contract. Partnering with the Account Director and senior operational leadership team, the role translates the contract strategy and ABM UK & I People Strategy into a focused account people plan with clear priorities, ownership and measurable outcomes. Reporting initially to the VP, HR UK & Ireland, the role is accountable for ensuring people priorities support safe and consistent service delivery, colleague experience, operational performance and client confidence within a complex, high-profile 24/7 aviation environment. This is an individual contributor role with no direct reports. It delivers outcomes through influence: coaching operational leaders, building manager capability and bringing together the right People specialists and business stakeholders to deliver agreed priorities. The role has a critical focus on strategic workforce planning, frontline leadership capability, talent and succession, colleague engagement and voice, attendance, retention, performance, inclusion and workforce stability. It uses people, operational and client insight to identify root causes, anticipate risk and target action where it will have the greatest impact. The role also provides senior People leadership for organisational change, employee and industrial relations, business-critical people risks and people-related client governance, working closely with Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Communications Shared Services, People Insights, HR Technology and People Programmes. • Lead the development and delivery of the London Heathrow PRS account people plan, aligned to the contract strategy, ABM UK & Ireland People Strategy, operational priorities and Enterprise strategy., • Act as a trusted adviser to the Account Director and senior operational leadership team, providing commercially focused, practical and insight-led People advice., • Build effective relationships with relevant client stakeholders and contribute to people-related client governance, reviews and improvement plans., • Translate operational priorities, service requirements and client expectations into clear workforce, leadership, culture and colleague-experience outcomes., • Ensure people activity supports contract performance, service continuity, colleague experience and client confidence, escalating material risks to the HR Director., • Deliver outcomes through influence rather than formal authority, setting clear expectations with leaders and maintaining accountability for agreed people outcomes., • Coach and challenge operational leaders and managers to build ownership, capability, consistency and confidence in people leadership., • Bring together Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Shared Services, People Insights, HR Technology, Communications and People Programmes around the account's priorities., • Establish clear ownership, handoffs, timescales and escalation routes so specialist support is joined up, timely and aligned to operational need., • Act as a senior escalation point for complex people risks, stakeholder challenges and cross-functional dependencies, ensuring the VP HR has early visibility of material issues., • Develop and drive a practical account culture and engagement plan that supports an inclusive, respectful and high-performing frontline environment., • Strengthen team member voice and communication across shifts, locations and workforce groups, ensuring leaders listen, respond and visibly follow through on feedback., • Use engagement, retention, attendance, employee-relations and operational insight to identify themes, address root causes and prioritise targeted interventions., • Coach leaders to improve performance, attendance, wellbeing, recognition and the quality and consistency of the day-to-day colleague experience., • Work with Communications, Engagement and other specialist teams to ensure account activity is coordinated, accessible and relevant to frontline colleagues., • Lead strategic workforce planning for the London Heathrow PRS contract, aligning workforce capacity and capability to service demand and operational requirements., • Work with leaders to identify recruitment and retention pressures, future skills, critical-role dependencies, capability gaps and succession risks., • Partner with Talent, Recruitment and Learning & Development to strengthen frontline leadership, critical-role succession, career pathways and workforce capability., • Support organisational design, structure reviews and changes to ways of working, ensuring accountabilities, spans and interfaces enable effective service delivery., • Bring relevant external insight from aviation, facilities management and frontline service environments to challenge thinking and inform practical solutions., • Lead the business partnering contribution to organisational change, service improvement, technology and process implementation, TUPE, mobilisation and demobilisation activity affecting the account., • Work with People Programmes and specialist teams to confirm the right delivery model, roles, governance and account support for each activity., • Provide senior stakeholder management, business context, people-risk insight and local implementation support so change is effectively coordinated, adopted and embedded., • Identify people risks, dependencies and colleague impacts that may affect service continuity, operational performance or client confidence, and ensure effective mitigation is in place., • Maintain effective relationships with employee representatives and trade unions, supporting constructive engagement and early resolution of workforce issues., • Support the VP and Industrial Relations & HR Policy Centre of Expertise with pay negotiations, collective consultation and other industrial-relations activity affecting the account., • Partner with Employee Relations on complex, high-risk or business-critical matters, ensuring decisions balance legal, commercial, colleague, operational and client considerations., • Use employee-relations data and case themes to identify systemic issues, strengthen manager capability and reduce repeat risk., • Establish a clear account people scorecard and governance rhythm, combining people, operational and relevant client measures to track delivery and impact., • Use workforce data and qualitative insight to identify emerging risks, trends and opportunities and turn them into focused action., • Provide clear, timely updates to the Account Director, account leadership team and HR Director on progress, risks, decisions and support required., • Evaluate the impact of people interventions and adjust priorities where outcomes are not improving at the required pace., • Contribute to continuous improvement of the People Operating Model, ensuring the account receives proactive, joined-up and value-adding support., • A clear, measurable London Heathrow PRS account people plan is agreed, owned and delivered in line with contract and client priorities., • Progress is demonstrated against agreed baselines and targets for colleague engagement, retention, attendance, workforce stability, manager capability and other priority people outcomes., • Workforce capacity, capability and succession risks are identified early and translated into practical action that supports service delivery., • Frontline leadership capability, critical-role succession and accountability for people outcomes are strengthened., • Complex employee and industrial relations risks are managed proactively, with repeat themes reduced and service disruption minimised., • Change is effectively coordinated and embedded, with colleague impact, operational continuity and client confidence actively managed., • Specialist People support is joined up and timely, with clear ownership, handoffs and accountability for outcomes., • People insight informs decisions and people activity makes a visible contribution to colleague experience, operational performance and client confidence., • Significant senior HR business partnering experience in a complex, unionised, frontline, customer-service or regulated environment; aviation or facilities management experience is desirable., • Demonstrable experience of developing and delivering strategic account people plans that improve workforce, leadership, culture and business outcomes., • Strong track record of influencing senior operational and client stakeholders, delivering through others and retaining accountability without formal authority or direct reports., • Experience of strategic workforce planning, organisational effectiveness, talent and succession, manager capability and employee engagement in a large operational workforce., • Strong employee and industrial relations experience, including complex case management, trade-union engagement, collective consultation and pay negotiations., • Ability to use people, operational and commercial data to diagnose issues, establish priorities, measure impact and communicate clear recommendations., • Experience of leading or supporting organisational change, TUPE, mobilisation, technology or process implementation in a business-critical environment., • Strong commercial judgement and an understanding of how people outcomes affect contract performance, service delivery, colleague experience and client confidence., • Resilient, credible and collaborative, with the ability to work at pace, navigate ambiguity and maintain effective challenge in a high-profile 24/7 operation., • CIPD qualification required., • Degree-level education or equivalent experience., • Further development in HR business partnering, change, employee relations or organisational design desirable. *Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check* We're proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For More Information About ABM's Benefits, Visit Our ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Our Aviation Survey team manages a wide range of specialist survey activities. Our dedicated surveyors have built and maintained relationships with our clients, working with sensitive information in safety and security critical operational environments, providing specialist geotechnical services. Delivering primarily in the Aviation sector we have an exciting opportunity to unlock growth in our Rail, Highways, Ports and Defence sectors, with further scope within in our Energy, Technology & Communications and Water divisions. Want to come and be a part of it? What will you be doing? Are you skilled at managing clients and developing new client relations, understanding contractual obligations, monitoring staff performance and multiple activities? Do you excel at preparing tenders and ensuring competitive processes? If so, we have an exciting opportunity for you! You will monitor staff performance and delivery activities. Prepare tenders and ensure resources for health, safety, and environmental issues. Control contract budgets to ensure commercial success by managing budgets and monitoring costs. Conduct site safety inspections and review findings with Project Managers. Efficiently manage resources to deliver a quality end product with minimal environmental risk. Understand the contract obligations and commitments. Monitor activities to log reimbursable costs and disruptions. Implement systems to ensure competent labour and subcontractors are available. Coordinate with Client project teams to deliver the required end product. Produce monthly reports for the Senior Management Team and attend meetings as required. Stay updated with legislation and industry trends. Develop opportunities and build long-term relationships with existing clients to maintain a repeat portfolio of work, while developing new and future clients across our transport division and beyond. Are you ready to take on this challenge and make a significant impact? Apply now and join our team! What youll bring Degree or equivalent in Civil Engineering. Expert knowledge of Survey Disciplines, including PAS128 (Utility Detection) Commitment to the highest practicable standards of health and safety and environmental protection. A proven ability to manage and track contracts from tender through to completion. Level 5 Leadership & Management Preferable Working knowledge and thorough understanding of CDM roles and SHEQ duties. Ability to assess risks including those associated with multiple sectors. Experience of managing delivery teams. Ranging from numerous smaller contracts to large contracts Good written and oral communication skills. Environmental Awareness Desire for self-development and continuous self-improvement. Share knowledge and coach other team members in order to support improvements in teams performance. Demonstrate M Groups values and behaviours. CSCS Black/White card Preferable Level 5 or above QCF Certificate in Utility Mapping and Surveying Preferable Experience of using GPR scanners, GPS and RD series equipment Preferable Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributorypension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers Company car and fuel card with a range of electric and hybrid vehicles to choose from Salary sacrifice car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private health care for you and your family Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Please note: Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction. #MGroupR&A IND1 TPBN1_UKTJ

Manages inside sales operations by supporting business development, client relations, and contract development for a healthcare communications company.

Schemes Project Manager - Freelance - Rail Systems / Signalling I'm seeking an experienced Schemes Project Manager with Signalling experience to join my client working on a large high profile contract in West London. This is a freelance position which will continue on an ongoing basis up until potentially 2033. You will be the primary driver of project execution, sitting at the intersection of complex engineering and rigorous contract administration. We need a candidate who understands the unique rigors of client-side requirements (Network Rail/HS2) while having the "boots on the ground" commercial awareness of a Tier 1 / Principal Rail Civils contractor. Duties As the Schemes Project Manager, you will report directly to the Head of PMO, taking full ownership of the day-to-day delivery and the health of the NEC contract. NEC3 Contract Administration: Lead the administration of contract mechanisms, with a heavy focus on managing Early Warnings (EW), Compensation Events (CE), and General Communications (GC). Project Execution: Act as the primary lead for overseeing project activities, ensuring all milestones are achieved on time, within budget, and in accordance with the Project Control Execution Plan. Risk & Issue Management: Proactively identify and log project risks. You will work closely with the wider team to quantify impacts and escalate critical blockers to senior leadership. Periodic Reporting & Data Integrity: Own the narrative for periodic project reports. You will partner with Project Controls to utilize Dashboards and data-driven insights to provide a transparent view of project health. Governance & Audit: Ensure strict adherence to HS2 PMO standards and regulatory requirements, maintaining "one version of the truth" across all systems and ensuring the project is always audit-ready. Requirements The successful candidate will demonstrate a blend of technical engineering understanding and high-level commercial project management expertise. Rail Industry Experience: Proven track record working both client-side (e.g., Network Rail) and for Tier 1 Rail Civils and Rail Systens contractors. NEC Expertise: Advanced knowledge of NEC3 contract administration is non-negotiable. Project Controls Proficiency: Demonstrable experience with Earned Value Management (EVM), including CPI / SPI (SVI) performance analysis and schedule integration. Technical Background: Ideally, a degree in Civil Engineering, Project Management, or a related infrastructure field. Software & Systems: Proficiency in project controls tools and the ability to interpret complex data sets into actionable briefings. Soft Skills: Excellent stakeholder engagement skills and the ability to manage upwards to a Head of PMO/Board level. If you are interested in this role please apply with your CV or contact Morgan Butcher at Randstad CPE - London. Alternatively, if you know someone who may be interested we offer a £200 referral fee for successfully placed candidates. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Resident Liaison Officer (RLO) - External Planned Works Location: Hammersmith Salary: Up to £36,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to join their team delivering external planned maintenance works across Hammersmith. This is an excellent opportunity for an experienced RLO to act as the main point of contact for residents throughout the programme, ensuring they are fully informed, supported and receive an exceptional level of customer service while works are completed. Key Responsibilities: Act as the primary point of contact for residents throughout the external works programme. Book appointments and arrange access to occupied properties. Carry out resident consultations, pre-start visits and property condition surveys where required. Keep residents informed of work schedules and project updates. Manage resident enquiries, concerns and complaints, ensuring timely resolutions. Build and maintain positive relationships with residents, site teams and subcontractors. Work closely with site management to coordinate access and minimise disruption. Maintain accurate records of resident communications and project progress. Attend site and client meetings, providing feedback on resident issues and satisfaction. Deliver a consistently high standard of customer service throughout the project. Skills & Experience: Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer. Experience within social housing, external planned maintenance or property services. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. A proactive, customer-focused approach with excellent problem-solving skills. Full UK driving licence. If you are interested in this opportunity, please apply today or contact Taylor Johnston at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Senior Electronics Repair Technician Type: Permanent Salary: Circa £41,000 per annum, depending on experience Location: West London Working pattern: On-site technical workshop role Our client is looking for an experienced Senior Electronics Repair Technician to join a busy specialist technical operation in West London. This is a hands-on senior position for someone who enjoys practical electronics repair but is also comfortable taking greater ownership of technical standards, workflow and problem solving within a workshop environment. You will remain actively involved in fault finding and repair work while also helping ensure that jobs are completed efficiently, accurately and to a consistently high standard. The role You will work across a varied range of professional electronic equipment, investigating faults, carrying out repairs and supporting the smooth running of day-to-day workshop activity. Typical responsibilities will include: Diagnosing electrical and electronic faults Carrying out complex repairs and maintenance Testing completed work and confirming correct operation Helping prioritise repair activity and manage workload through the workshop Maintaining clear and accurate technical records Supporting quality standards across completed repairs Identifying repeated or unusual faults and helping determine appropriate solutions Assisting with parts and component requirements Providing technical advice and practical support to colleagues Helping improve workshop procedures and repair processes where appropriate This remains a practical role, so you should expect to spend a significant amount of time working directly on equipment rather than moving into a purely supervisory position. What we are looking for You will need a relevant technical qualification in electronics, electrical engineering or a closely related discipline. Strong hands-on electronics repair experience is essential, together with confidence diagnosing faults and working independently through more complex technical problems. Experience gained with professional sound, video, lighting, broadcast, communications, production or other specialist electronic equipment would be particularly valuable. Candidates from other professional electronics, technical service, bench repair or equipment-maintenance environments may also have relevant transferable experience. You should be organised, comfortable managing several priorities at once and able to maintain accurate technical documentation. Previous experience supporting, mentoring or providing technical guidance to another technician would be useful, although this remains primarily a hands-on technical role. This could suit a Senior Electronics Technician, Senior Repair Technician, Electronics Service Technician, Bench Technician or experienced Electronics Technician looking for greater technical responsibility and ownership. What You Need to Do Now: If this sounds like the role for you, don’t wait – apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd, trading as Uxbridge Employment Agency and Windsor Employment Agency, and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords for this role may include: Senior Electronics Repair Technician, Senior Electronics Technician, Electronics Service Technician, Bench Technician, Electronics Repair, Technical Service, Fault Finding, West London jobs

The Contract Administrator provides essential support to project teams, with a primary focus on contract administration and change management across multiple projects and contracts. Working collaboratively with Project Managers and key stakeholders, this role is responsible for ensuring contract notifications, communications, and change management activities are managed accurately, consistently, and in line with contractual requirements and agreed timescales. This role plays an important part in supporting successful project delivery through effective contract governance. The Contract Administrator will help increase visibility of project changes, support the management of risks and opportunities, and assist in ensuring compliance with contractual obligations. The position involves regular collaboration with internal stakeholders, subcontractors, suppliers, and clients, using contract administration systems such as CEMAR, alongside company-developed tools and templates. What you'll be doing: • Providing contract administration support across multiple live projects and contracts., • Administering and maintaining contract change management processes, ensuring changes are accurately recorded, tracked, and communicated., • Preparing, issuing, and monitoring contractual notifications and communications in accordance with contract requirements and project procedures., • Working closely with Project Managers and wider project teams to support the consistent application of contract management best practice., • Collaborating with internal stakeholders, clients, subcontractors, and suppliers to support effective contract administration and communication., • Maintaining accurate contract records using electronic contract management systems, including CEMAR, and company-developed tools and templates., • Supporting contract compliance activities to help ensure contractual obligations, deadlines, and governance requirements are met., • Assisting with the identification, recording, and communication of project risks and opportunities arising from contractual matters., • Monitoring contract administration activities to ensure documentation is clear, accurate, and auditable., • Contributing to the continuous improvement of contract management and administration processes. About you: We recognise that skills and experience can be gained in different ways. If you meet many, but not all, of the criteria below, we encourage you to apply. Essential • Experience in contract administration, contract change management, cost management, or a similar commercial support role., • Knowledge of contract administration processes and contractual communications., • Strong organisational and prioritisation skills, with the ability to manage multiple tasks and deadlines effectively., • Excellent communication and stakeholder engagement skills, with the ability to build positive working relationships across a range of teams and levels., • Ability to work independently, manage workloads proactively, and deliver high-quality outcomes within agreed timescales., • Strong attention to detail and a commitment to maintaining accurate records and documentation., • Proficiency in Microsoft Office applications, particularly Excel. Desirable • Understanding of NEC and/or IChemE contracts., • Experience using electronic contract management software, such as CEMAR., • Experience within engineering, construction, infrastructure, utilities, or major project environments., • Commercial awareness and an understanding of project risk and opportunity management. What We Can Offer in Return: With an impressive order book of over £4.3 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our Benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. • Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays, • A wide range of corporate discounts, • Cycle to Work schemes, • Comprehensive pension plan, • Regular Save as You Earn share purchase scheme, • Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it, • Paid for yearly membership to one recognised professional association relevant to your role About us: Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. #LI-CG1

Contract Administrator Location: Southwest London / Berkshire Salary: £35,000-£40,000 + Car + Benefits The Opportunity Our client is a leading Tier 1 infrastructure contractor delivering major programmes across the UK's utilities, water, transportation, energy and environmental sectors. With a strong pipeline of secured work and long-term frameworks in place, they are seeking a Contract Administrator to support the successful delivery of multiple high-profile infrastructure projects. This is an excellent opportunity for someone with experience in contract administration, commercial support, change management or project controls who is looking to develop their career within a major project environment. The Role Reporting into the project team, you will provide essential support across a portfolio of live contracts, ensuring contractual communications, notifications and change management activities are administered accurately and in accordance with contractual requirements. Working closely with Project Managers and key stakeholders, you will help maintain robust contract governance, improve visibility of project changes and support the management of contractual risk and opportunity. Key Responsibilities Provide contract administration support across multiple projects and contracts. Manage and maintain change management processes, ensuring all changes are accurately recorded and communicated. Prepare, issue and monitor contractual notices and communications. Support Project Managers in the application of best practice contract management procedures. Liaise with clients, subcontractors, suppliers and internal stakeholders. Maintain accurate records using contract management systems and company processes. Ensure contractual obligations, deadlines and governance requirements are met. Assist with the identification and management of contractual risks and opportunities. Maintain clear documentation and auditable contract records. Support continuous improvement initiatives across contract administration and project controls functions. Requirements Experience in contract administration, commercial support, change management, cost management or a similar project-based role. Strong organisational skills with the ability to manage multiple priorities and deadlines. Excellent communication and stakeholder management skills. Strong attention to detail and commitment to maintaining accurate documentation. Proficient in Microsoft Office, particularly Excel. Desirable Experience Understanding of NEC and/or IChemE contracts. Experience using CEMAR or similar contract management software. Background within construction, infrastructure, utilities, engineering or major project environments. Commercial awareness and an understanding of project risk and opportunity management. What's on Offer Opportunity to join a leading Tier 1 infrastructure contractor with a strong order book and long-term frameworks. Exposure to major infrastructure and utility projects across the UK. Excellent career development and progression opportunities. Collaborative and supportive project environment. Competitive salary and benefits package. If you're looking to build your career in contract administration and gain exposure to complex infrastructure projects, we'd be keen to hear from you. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Electronics Repair Technician Type: Permanent Salary: Circa £36,000 per annum, depending on experience Location: West London Working pattern: On-site workshop role Our client is looking for an experienced Electronics Repair Technician to join a busy technical workshop in West London. This is a practical, hands-on role for someone who enjoys fault finding, repairing electronic equipment and solving technical problems properly rather than simply replacing complete units. You will work across a varied range of professional equipment, helping ensure items are safe, reliable and ready for continued use. The role You will be responsible for investigating faults, carrying out repairs and testing equipment before it is returned to service. Typical duties will include: Diagnosing electrical and electronic faults Carrying out component-level repairs where appropriate Replacing defective components and assemblies Soldering and de-soldering both conventional and surface-mount components Testing repaired equipment and confirming correct operation Using standard electronic test equipment to support fault diagnosis Recording repairs and updating technical information accurately Identifying recurring faults or reliability issues Supporting the management of commonly used replacement parts and components Assisting colleagues with unusual or more complex technical problems Carrying out general inspection and quality checks on equipment There may also be occasions where you support the assessment of new equipment, investigate intermittent faults or assist with other practical workshop activity. What we are looking for You will need previous practical experience repairing electronic equipment and should be comfortable diagnosing faults rather than relying solely on board or module replacement. A qualification in electronics, electrical engineering or a related technical discipline would be expected, together with good practical workshop experience. You should be comfortable using equipment such as multimeters and oscilloscopes, reading technical information and working methodically through faults. Good soldering skills are important, including experience working with smaller electronic components and printed circuit boards. You should also have reasonable mechanical ability and be confident dismantling, inspecting and reassembling equipment safely and accurately. Experience gained with sound, video, lighting, broadcast, production, communications or other specialist electronic equipment would be particularly relevant. However, applications may also be considered from candidates with strong transferable experience gained in consumer electronics, industrial electronics, field service, bench repair or another technically demanding repair environment. Basic computer skills and the ability to maintain clear and accurate repair records are also required. This could suit an Electronics Technician, Repair Technician, Bench Technician, Service Technician or similar hands-on electronics professional looking for a varied workshop-based role. What You Need to Do Now: If this sounds like the role for you, don’t wait – apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd, trading as Uxbridge Employment Agency and Windsor Employment Agency, and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords for this role may include: Electronics Repair Technician, Electronics Technician, Bench Technician, Service Technician, Electronics Repair, Fault Finding, Soldering, Workshop Technician, West London jobs

Senior Project Administrator Heathrow Airport 6-month FTC £50,000 - £53000 PA FTE Contact Joe Huggins - SOS Upminster Office Apply Now! We are seeking a highly motivated Senior Project Administrator based on-site at Heathrow Airport to support a dynamic electrical project team. This is an excellent opportunity to contribute to vital infrastructure projects within a renowned industry setting. Start date: Immediate. Contract duration: 6 months fixed term Salary: £50,000 - £53,000 pa FTE Hours: Monday to Friday, 40 hours per week This role is supporting the Senior Project Manager so previous experience in a similar role is essential. You will need strong organisational skills, experience with diary management and minute-taking and a good ability to work in a fast-paced environment supporting multi-faceted project demands. Duties will include but are not limited to: Coordinate recruitment activities, onboarding, and induction processes, ensuring smooth onboarding for new starters Following up with agencies on recruitment needs Adhoc tasks such as job description formatting, payment information updates and employee communications. Support project administration tasks such as resource updates, documentation, meeting scheduling, and minute-taking for key project meetings Assist with reporting, audit preparation, and stakeholder communications relating to project progress and HR support activities Supporting the Senior Project Manager with diary coordination, project updates and reports. If you meet the criteria and are available for immediate start, please apply with your updated CV or contact the SOS Recruitment Team in the Upminster Office

Project Support - Digital/Online/ Social Impact My global IT client is looking for an experienced project support/operations support/PMO to work remotely in a project office that focuses on employee engagement and social investment projects to improve social inclusion. At present the team you will be joining provides its services internally but as part of this role you will be engaging with various external partners, customers and stakeholders to provide a service externally to them. You will be a highly motivated and effective Operations Coordinator who has knowledge of how operations impact on Community. You will have a minimum of 3 years experience in a similar support role. Ideally for a tech or digital company focusing on online projects. This will include digital content creation and a focus on social impact Strong communication skills are essential Essential Skills Be available for a 12-month minimum contract MUST HAVE A Bachelor's degree 3+ years of work experience in programme and project management, and coordination. Strong interpersonal communications skills with experience interacting comfortably with executives and individuals with diverse socioeconomic backgrounds. At home in the digital landscape and comfortable using online tools and platforms Ability to manage global projects with dynamic, virtual, and global teams. Ability to work effectively and confidently in a remote team as a remote worker. Ability to prioritize information and present findings effectively. Strong design, documentation, and analytical skills. Skilled communicator (written and oral) Adaptable and comfortable in a changing environment, able to redirect efforts as required. Ability to support the team with project management as we map plans to extend this work (from Partners) to customers.Character Traits requird Highly motivated and effective Community Impact Operations Coordinator. Exceptional organisational & time management skills Able to manage multiple tasks, mini projects and deadlines. Meticulous, have excellent attention to detail and commitment to delivering high-quality work. Excellent communication skills, including written and presentations Good data visualisation and analytical skills. Content creation and content management skills. Comfortable and able to work effectively in remote teams, have a global perspective and have flexibility to work across different time zones. A strong interest in and understanding of environmental, social and governance matters and a passion for purpose-driven work Passionate about social causes and collaborating to drive positive impact. An eye for innovation and thrive in a changing and dynamic environment. Comfortable working independently, and as part of a strategic and innovative team, with an ever-evolving agenda. Customer-focused, recognized for your integrity and professionalism at all times Possess a high intellectual curiosity with an ability to learn new concepts/frameworks and technology quickly as changes arise.This is an excellent opportunity to work remotely for a major global IT brand. I have interview slots ready to be filled so if you fit the profile with both the required level of experience and a degree then get in touch ASAP to find out more. Randstad Technologies is acting as an Employment Business in relation to this vacancy

Contract Administration Coordinator – Infrastructure Location: South West London / Berkshire Salary: £35,000–£40,000 + Car + Benefits Working Pattern: Full-time, site based The Opportunity An established Tier 1 infrastructure contractor is looking to appoint a Contract Administrator to support the commercial and contractual management of a portfolio of live infrastructure projects. This is not a general project administration role. The position will focus specifically on contract administration, contractual change, notices and communications, working closely with Project Managers and commercial teams to ensure changes are properly recorded, communicated and managed within contractual timescales. The role would suit someone currently working as a Contract Administrator, Commercial Administrator, Commercial Assistant, Change Coordinator or similar, particularly if you have gained exposure to NEC contracts, CEMAR, compensation events, early warnings or contractual change processes. For someone currently working within commercial or project support, this is an excellent opportunity to develop deeper experience of contract management within a major infrastructure environment. The Role You will support multiple live contracts, taking responsibility for maintaining accurate contractual records and helping the project teams manage change effectively. Working alongside Project Managers and key stakeholders, responsibilities will include: Administering contractual change and change management processes across live projects. Preparing, issuing, recording and tracking contractual notices and communications. Maintaining accurate change, notification and contract registers. Monitoring contractual actions and deadlines to ensure responses are completed within required timescales. Supporting the administration of Early Warnings, Compensation Events and other contractual communications where applicable. Using electronic contract management systems such as CEMAR to maintain an accurate contractual record. Working closely with Project Managers and commercial teams to ensure changes are properly captured and communicated. Liaising with clients, subcontractors, suppliers and internal project stakeholders. Supporting the identification and recording of contractual risks and opportunities. Maintaining clear and auditable contract documentation across multiple projects. Supporting best-practice contract management and governance across the project portfolio. About You We're particularly interested in speaking with candidates who have experience within a contractual, commercial or project environment, rather than general office administration. You may currently be working as a: Contract Administrator | Commercial Administrator | Commercial Assistant | Change Coordinator | Contract Coordinator | NEC Administrator | Assistant Quantity Surveyor Ideally, you will have some experience of: Contract administration or commercial support within a project environment. Managing or supporting contractual change, variations, notices or communications. Working with NEC3 or NEC4 contracts, or another structured form of contract. Using CEMAR or similar contract management software. Supporting Compensation Events, Early Warnings or similar change processes. Construction, infrastructure, utilities, engineering or another major-project environment. Working with Project Managers, commercial teams, clients and supply-chain partners. You don't need to be a Quantity Surveyor or NEC expert. However, you should have an understanding of contractual processes and change management and be comfortable taking responsibility for maintaining accurate records and ensuring contractual actions aren't missed. What's on Offer £35,000–£40,000 salary Company car Additional company benefits Long-term opportunity with an established Tier 1 infrastructure contractor. Exposure to major UK infrastructure projects and NEC contracts. Opportunity to develop your experience across contract management, CEMAR and commercial change management. Clear opportunities for continued professional development and progression. If you're currently working within contract or commercial administration and want to develop your career further within contract management and major infrastructure, we'd be keen to hear from you. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Operation Support Manager £39,000 - £40,000 Feltham 13 Months Maternity Cover Hours - Mon - Friday 7.30am - 4.00pm About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. About the Job Operational Support Services are continuing to develop, and this role plays a key part in supporting the effective delivery of our planned, reactive, adhoc and commissioned workstreams. The Operational Support Manager will lead and coordinate the operational support function, overseeing planning and administration functions to ensure services are delivered efficiently, compliantly and to a high standard. You will manage a team for the coordination of planned programmes, ad‑hoc commissioned works and day‑to‑day operational activity from instruction through to completion, ensuring workloads are planned effectively, priorities are managed and communication with residents, leaseholders and clients remains clear and proactive. Working collaboratively with internal teams, contractors, suppliers and clients, you will build strong working relationships that support effective service delivery, performance management and customer satisfaction. You will oversee the administration, planning and tracking of repairs, maintenance and planned works across the housing portfolio, ensuring jobs are accurately raised, monitored and communicated through internal systems and the CRM. You will ensure that operational data, case management and performance information is maintained accurately within systems to support reporting, compliance, complaint resolution and continuous service improvement. Key Responsibilities and Duties: Lead and manage the day-to-day Operational Support function, ensuring planners, leasehold administrators and support staff deliver effective administrative and operational support services in line with business requirements, contractual obligations and service standards. Provide line management, leadership and support to planners, and operational support staff, including regular one-to-one meetings, performance management, wellbeing support, absence management, coaching and workload prioritisation. Act as the primary operational point of contact for internal stakeholders, clients, leaseholders, contractors and suppliers, ensuring enquiries, issues and escalations are managed effectively and resolved in a timely manner. Work closely with Heads of Service, Service Managers and operational teams to support the efficient delivery of planned, reactive and commissioned work programmes. Monitor team performance, workloads and service delivery, producing accurate management information, KPI reports and operational updates to support performance monitoring and decision-making. Lead the coordination commissioned and non-core commissioned works and operational activities Oversee the effective management of complaints and customer communications through the CRM or GovServ system, ensuring timely responses, accurate record keeping and compliance with agreed procedures. Manage and respond to day-to-day operational issues and escalations, providing guidance and support to the team to maintain service continuity and customer satisfaction. Coordinate month-end operational reporting activities, including monitoring job completions, productivity data, workstream performance and financial information, ensuring reports are completed accurately and submitted within agreed timescales. Support budget monitoring and financial reporting processes for non-core commissioned work, by providing operational data, validating information and assisting with financial reconciliations relating to planned programmes and commissioned works. Represent the Operational Support function at internal meetings, operational review meetings and client performance meetings as required. Maintain effective communication with clients, contractors, internal teams, demonstrating professional written and verbal communication skills and effective use of IT systems, including Microsoft Office applications and operational management systems. Undertake any other duties commensurate with the level and responsibilities of the role. Education & Qualifications Required: Essential Experience & Knowledge Proven experience managing operational support functions within planned works, reactive or commissioned workstreams. Experience of line managing planners and/or administrative teams, including performance management and workload coordination. Strong understanding of service delivery within a customer‑focused, contract‑driven environment. Experience using and managing CRM systems to track complaints, enquiries and correspondence. Experience producing performance, workload and management information reports. Knowledge of contractor coordination, onboarding processes and compliance requirements. Skills & Competencies Strong organisational and prioritisation skills with the ability to manage multiple workstreams simultaneously. Excellent communication skills, confident liaising with clients, leaseholders, contractors, suppliers and internal stakeholders. Ability to analyse data, identify trends and support service improvement. Confident user of IT systems including CRM platforms, Excel, Word and internal operational systems. Effective problem‑solver with the ability to respond flexibly to day‑to‑day operational issues. Behaviours & Approach Proactive, reliable and detail‑focused with a strong sense of accountability. Collaborative team player who supports and develops colleagues. Customer‑focused with a commitment to timely, accurate and high‑quality service delivery. Professional and resilient when managing complaints, councillor enquiries and challenging situations. Demonstrating Lamptons CORE behaviours Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Job Description PR & Faculty Communications Officer /n Job ref: MKG532 /n About Middlesex University /n We exist to transform our students’ lives and strengthen local communities at our campuses in north London, Dubai and Mauritius. The role /n As a Public Relations (PR) & Faculty Communi

Fully funded Enhanced DBS and guaranteed hours available after successful probation.Shifts: 12 h days and nights 8 AM - 8 PM and 8 PM - 8 AM Tuesday to Friday.IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work.

The successful candidate will be responsible for leading the delivery of major civil engineering and water infrastructure projects, taking ownership from contract award through to successful client handover.

Technical Subcontract & Work Package Manager.

Our client is a leading artisan in professional home kitchens.With its origins and company base in Italy, the brand is renowned for creating exceptional handcrafted kitchens that combine sleek industrial design, sophisticated mechanisms and the experience of professional restaurant cooking.They are

We are recruiting compassionate, reliable and experienced Enhanced Care Assistants to provide high-quality, person-centred care to adults with complex, healthcare and palliative needs in their own homes.Clients may have physical disabilities, spinal cord injuries, tracheostomies, ventilation needs,

Currently, we are only able to consider applications from individuals who already have the legal right to work in the UK.As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including:.Ongoing wellbeing and mental health initiatives.Shining Star Awards to re

The role includes a 30-minute unpaid lunch break.A great veterinary visit begins before a patient reaches the consulting room.As one of the first and last people our clients meet, you will help every person and pet feel welcomed, listened to and cared for - whether they are joining us for a routine

We're seeking an experienced Project Manager to lead the delivery and operational launch of a new enterprise Linux hosting service built on IBM LinuxONE.This is not a traditional PM role focused purely on server deployment.You'll be responsible for establishing a fully supported, production-ready Li

Help Shape the UKs Energy Future.Marine Project Manager Opportunity with the Civil Works Alliance (CWA), Supporting Sizewell C.As part of the CWA (Civil Works Alliance), you will support the building of Sizewell C.

Evidence of contract management, with specific experience of NEC4 forms of contract. You will oversee the performance of multiple external contractors and consultants, ensuring the highest standards of governance, quality assurance, health and safety, and technical compliance across the supply chain

R&V Ltd is looking for individuals who have an upbeat personality who are ready to work as care assistants/nurses for our client.We are looking for passionate and dedicated professionals to join our team.It is essential that candidates are patient, understanding and respectful towards the residents

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals.Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care

The contract comprises the detailed design, construction, commissioning, operation and maintenance of a low-carbon district heat network serving the Colville.

The Company Our client is a leading event marketing agency with an international reputation.The business works with trade show organisers to deliver networking services for events around the world.The Role On behalf of our client, we are

An exciting opportunity to lead customer-specific engineering developments for a growing manufacturer in the Peak District, delivering bespoke products for a global client base while guiding engineering teams and driving quality, innovation and continuous improvement.This role is officially known as

Job Description /n This is a Bank position, offering shifts as and when requiredto support the needs of the home.There may also be an opportunity to join our Bank Pool, giving you access to additional shifts across other local homes in the area.A full driving licence and access to your own transpo

Nursery Practitioner / Nursery Assistant – Chesterfield (S40) £13.Flexible Work Available Worldwide Education is currently recruiting caring and reliable.Chesterfield area on a flexible, supply basis.This role is ideal for individuals who enjoy working with young children and are looking for adap

Job Description /n ABOUT THE ROLE /n This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing supp

Darlington Court, Littlehampton Full Time Days Position - Alternative Weekend Working Required Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.Ro

About the roleA fast-scaling health tech brand is building its in-house creative function, and their performance copy sits right at the centre.Youll be paired with a designer/art director in a pod structure, writing at pace across Meta, TikTok and Connected TV.This

Copywriter - Digital first Campaigns – Jewellery, Luxury, fashion.London – Hybrid c2 days / week in office.This is a great opportunity for an experienced.You’ll be working from established campaign messaging, tone of voice guidelines and channel briefs, adapting and elevating copy across diffe

Helpdesk Consultant Excited to grow your career?.Our purpose is to make it easy for people to save and invest for a better future.We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't t

Fixed-Term Contract (5 Months) Location:. Commission : Additional commission available on sales Contract Type:.

Dutch Speaking Customer Service Advisor Operating hours:.Monday – Friday 8am – 5pm Location:.Fountainbridge, Edinburgh Salary:.Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave.Workplace health cash p

Sales and Customer Service Advisor No experience required, start in sales and customer service.Put your sales and customer service skills to good use! Join a fast-growing sales and customer service opportunity and enjoy access to incentives which can include national travel, international travel, an

Russian Speaking Customer Service Advisor Edinburgh – Office Based Salary £26,800 Working Hours Monday–Friday, 7:00am – 3:30pm Training - Monday Friday - 8am - 4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service? We're looking for a Russian Speaking Customer Ser

Entry Level Sales Advisor – Immediate Start (Dartford, Slade Green) Looking for an opportunity that rewards success Are you a true HUNTER of new business Driven, hungry and entrepreneurial Our client, an established sales and marketing company based in Dartford (Slade Green), is expanding and look

We are looking for an articulate, driven, adaptable communicator with demonstrable experience handling member communications, public relations or marketing communications. Energy Institute communications and marketing activities, including the management of the EI’s media monitoring service. To su

Communications Manager – Corporate & Financial CommunicationsLocation: LondonSalary: Up to £60,000 DOE. You’ll ideally have:Strong experience in <s