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  • Assistant Head Housekeeper
    Assistant Head Housekeeper
    2 days ago
    £29925 yearly
    Full-time
    Dunblane

    Job Ref: 13217 Branch: Apex Dunblane Hydro Hotel Location: Apex Dunblane Hydro Hotel, Dunblane Salary/Benefits: Competitive salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: varies Hours per week: 40 Posted date: 17/06/2026 Closing date: 31/07/2026 Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as a Assistant Head Housekeeper in Dunblane. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Housekeeping Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As Assistant Head Housekeeper you will support the Head Housekeeper and Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally excellent communication and attention to detail will be required. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Main Responsibilities: As Assistant Head Housekeeper you will assist in controlling and managing the Housekeeping department. Your responsibilities will include: • Ensuring that the team maintains the highest standards of cleanliness within guest bedroom and bathroom facilities and within public areas., • You will guide the team to ensure that company brand standards of quality and cleanliness are maintained at all times., • Respond to audits that are completed by the company to ensure continual improvement is achieved., • Assist the manager in controlling the housekeeping budget, in relation to occupancy, departmental expenses and staff rota's., • Ensuring the linen room is operated effectively., • Managing the department in the absence of the Head Housekeeper. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Ability to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities., • You have the initiative to work alone whilst also having the ability to contribute to your team., • Previous experience of working in a Housekeeping department at a supervisory level; preferably within a 4 or 5 star operation. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you,click apply, we look forward to hearing from you.

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  • Assistant Front Office Manager
    Assistant Front Office Manager
    3 days ago
    £30004 yearly
    Full-time
    Dunblane

    Job Ref: 13216 Branch: Apex Dunblane Hydro Hotel Location: Apex Dunblane Hydro Hotel, Dunblane Salary/Benefits: Competitive salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 on 2 off Hours per week: 40 Posted date: 16/06/2026 Closing date: 02/08/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Assistant Front Office Manager in Dunblane You will genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Guest Services team as we believe it is your personality, style and friendliness that makes Apex Hotels In conjunction with the Front Office Manager, you will be responsible for ensuring that the Front Office Receptionists and Duty Managers provide the highest level of customer care to ensure that our guests return time and time again. Role Overview: Your responsibilities will include: • Supporting the Front Office Manager by overseeing the day-to-day running of the Reception, Duty Manager and Night shifts, • Developing and implementing departmental strategies that will grow customer performance and excellence delivery, • High visibility during key guest demand periods delivering a total lobby experience, • Delivery of monthly Net Promoter and Guest Review Index arrival/in stay/departure targets, • Taking responsibility for dealing with any issues, • Coaching team members to improve and develop., • Managing the department in the absence of the Manager., • Ensuring communication is maintained between key departments, • Generating ideas to drive the business forward. About you: You will have excellent attention to detail in order to provide consistent standards. This is a vital leadership role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. The Customer Experience is at the centre of everything you do.You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests . We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Excellent standards, • Self-aware and able to evaluate their own work, • Can lead a Team, • You will have previous experience with a Hotel Recepetion at Supervisor/Duty Manager level You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover. We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click apply! We look forward to hearing from you.

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  • Food & Beverage Supervisor
    Food & Beverage Supervisor
    4 days ago
    £13.27 hourly
    Full-time
    Dunblane

    Job Ref: 13155 Branch: Apex Dunblane Hydro Hotel Location: Apex Dunblane Hydro Hotel, Dunblane Salary/Benefits: £13.27 per hour plus excellent benefits company and Perks Contract type: Permanent Hours: Full Time Shift pattern: Evenings / Weekends / Late Finishes Hours per week: 40 Posted date: 29/05/2026 Closing date: 12/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Restaurant and Bar Supervisor in Dunblane. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Starting your Journey: As Restaurant and Bars Supervisor you will assist the Restaurant and Bars Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated Food and Beverage department, you will: • Manage the team to ensure customer service standards are met and customer enquiries are dealt with, • Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service, • Deliver outstanding customer care, • Be responsible for the opening and closing of the Restaurant and Bar, • Take responsibility for stock taking, • Assist with recruiting and training employees, • Deliver the highest standards in service and presentation, • Assist with payroll, employee scheduling and administration About you? As an Apex Hotels Food and Beverage Supervisor, you will take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries and all with a smile and your infectious personality! When you start your new role with Apex Hotels, you will begin a 12 week structured learning and development programme. With this in mind, we are looking for a Food and Beverage Supervisor who: • Has previous experience in a food or beverage role, • Can deliver excellent standards, • Uses own initiative, • Has a customer service attitude, • Ideally has experience of supervisory training, • Holds a genuine desire to provide a Warmer Welcome to our guests We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click Apply. We look forward to hearing from you. INDHP

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  • Food & Beverage Manager
    Food & Beverage Manager
    7 days ago
    £38000–£42000 yearly
    Full-time
    Dunblane

    Job Ref: 13206 Branch: Apex Dunblane Hydro Hotel Location: Apex Dunblane Hydro Hotel, Dunblane Salary/Benefits: Competitive Salary and excellent company Benefits and perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 12/06/2026 Closing date: 26/07/2026 Why Join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Manager within our Apex Dunblane Hydro Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Operations Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview This is an exciting opportunity for a Food and Beverage Manager to join our team as this is a role which will impact and influence key decisions and strategies within the business, looking after our flagship food and beverage hotel, with brand new restaurant and bar concepts, and large scale banqueting and confferencing facilities. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. We are looking for an innovative and productive leader to join our team, who is results driven with a keen eye for detail and with a clear objective of delivering sustainable annual departmental profit growths across all F&B outlets. You will spearhead an exciting productivity and growth drive across the hotels' outlets. Main Responsibilities: • Delivery of outlet profit targets whilst successfully handling annual budgets, • Hosting of weekly and monthly commercial meetings with operational teams and Area General Manager /Operations Manager reviewing key metrics and performance indicators, • Daily / weekly payroll / food / beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction, • Work closely with the Head Chef on culinary development and delivering a quality offering designed appropriately for each brand and individual location, • Develop a multi skilled team that delivers payroll flexibility with minimal hierarchy, • Creation and delivery of annual commercial plans in conjunction with the operations, procurement, sales and marketing teams, • Delivery of monthly Net Promoter and Guest Review Index service indicators, • High visibility during key service periods to ensure a continuous focus on customer delivery, • Maintaining a team focus on 'the Customer's need' with service personalisation, • Ownership and management of outlet CRM to build and qualify guest profiling, • Ownership of the full in stay and post stay food and beverage service feedback About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Experience of large scale conference and events business, • Proven track record in growing and developing restaurants and bars., • Clear and influencing communication skills with the ability to interact across all levels, • Ability to adapt and drive continuous growth with a transformational mindset, • Strong organisation skills with the ability to multitask, • Detailed understanding of profit and loss accounts, • Sales and profit driven mentality, • Coaching, supporting, challenging mentality that delivers operational results, • Skills in translating strategies into practical plans, • Ability to deploy time in motion exercises ensuring optimum cost engineering, • Skills to build and develop a guest centric team culture, • Passion for creating an open environment, • Food Safety Management at level 3 or above or a willingness to achieve this with business support You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. This role is not eligible for sponsorship. If you are interested, click apply. We look forward to hearing from you! INDHP

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