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Join Our Enterprise Service Desk We are seeking a proactive, customer-focused Service Desk Analyst to join our Enterprise Service Desk at schuh’s Livingston Head Office. This is an exciting opportunity to be part of a modern, fast-paced technical support team that underpins the technology used across our stores, remote teams, and head office. About the Role As a Service Desk Analyst, you will play a key role in delivering high-quality support to users across the organisation. You will be the first point of contact for IT incidents and service requests, working with a modern tech stack and contributing to the continuous improvement of our IT services. Key Responsibilities: Enterprise Service Desk Operations • Provide 1st/2nd line support via our Service Desk platform, ensuring timely logging, triage, troubleshooting, and resolution of incidents and requests., • Deliver both deskside and remote support to users, devices, and services at Head Office and remote locations., • Troubleshoot, maintain, deploy, and upgrade IT hardware including laptops, desktops, mobile devices, peripherals, and meeting-room equipment., • Install, configure, and support a range of software across Windows, macOS, and mobile platforms., • Assist with network troubleshooting, Wi-Fi connectivity, patch-panel work, and device onboarding., • Create and manage accounts, permissions, and security groups in Azure AD / Entra ID., • Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune-managed devices., • Create and update documentation, knowledge base articles, and support procedures. As part of the role, you will participate in an out-of-hours on-call rota to ensure critical services and systems remain supported outside standard business hours. This includes: • Providing remote support for high-priority incidents that require immediate attention., • Escalating issues to specialist teams where appropriate., • Monitoring key systems and responding to alerts raised by automated tooling or Service Desk systems., • Ensuring clear communication and accurate incident logging for any out-of-hours activity. Tech Stack Exposure • Windows 10/11, macOS, iOS/Android, • Microsoft 365, Azure AD / Entra ID, Intune (Endpoint Manager), • VMware vSphere / Hyper-V, • Networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi), • Cloud services & identity management, • Has previous IT support or service desk experience within a networked or enterprise environment., • Understands Windows OS, Microsoft 365, and networking basics., • Is organised, reliable, and able to work under pressure with excellent attention to detail., • Communicates clearly and provides outstanding customer service., • Learns quickly and is confident tackling new or unfamiliar technical challenges., • Operates with integrity, professionalism, and a positive attitude., • Up to 40% product discount for you and your loved ones, • Up to 28 days holiday (including bank holidays), • PLUS your birthday off to celebrate you, • Flexible working hours and hybrid working options, • Perk platform for hundreds of discounts, • Manage, save and access your wages as you earn them to get paid your way, • Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services, • A pension scheme to help you save for the future About schuh At schuh we are the ‘Same but different’. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact

Carrying out security monitoring and improving the configuration of the security monitoring tools used by Smart Communications. Work with customer teams to communicate Smart Communications security posture to customers and prospects. We look for the following SMART values in everyone we hire at Smar

You should be able to disclose your full name and affiliations with the publishers.Doctorate (PhD/MD) or equivalent advanced degree in the subject area.At least two publications in the last two years in your field.Thorough understanding of research methodologies and ethical principles within the rel

The Communications Specialist role delivers internal and external communication planning and implementation across EMEA and APAC, working closely with the Regional Communications Leads and the Global Corporate Communications Team. Partners with Regional Communications Leads to translate the EMEA & A

You should be able to disclose your full name and affiliations with the publishers.Doctorate (PhD/MD) or equivalent advanced degree in the subject area.At least two publications in the last two years in your field.Thorough understanding of research methodologies and ethical principles within the rel

As a Unified Communications Consultant, you will lead the planning, delivery, and support of telecoms projects for our clients, with a primary focus on Microsoft Business Voice and Gamma Horizon solutions. Lead the end-to-end delivery of Unified Communications projects, including requirements gather

Founded and led by a registered dietitian, HRS Communications are a full-service, UK-based food and nutrition communications agency. We are a diverse team, highly skilled and qualified in food and nutrition, marketing and communications. You will develop new business opportunities, foster relationsh

You should be able to disclose your full name and affiliations with the publishers.Doctorate (PhD/MD) or equivalent advanced degree in the subject area.At least two publications in the last two years in your field.Thorough understanding of research methodologies and ethical principles within the rel

About the role:Working in the Vice-Chancellor’s Office, and reporting into the Executive Director of Communications and External Affairs the Executive Leadership Communications Officer will take a proactive role in identifying and delivering opportunities for engagement for the Vice-Chancellor and

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

About the roleAre you an experienced and creative communications professional with a keen interest in current affairs, geopolitical issues and global security challenges? Are you looking to work for one of the world’s top universities? If so, you could be the next Communications Manager for the Sc

Network Improvement Apprentice FTC 18months.We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reac

Location: SCG ConnectedSalary: £45,000Were looking for a Group Financial Accountant to come on board and join our team in Dummer, Basingstoke.The prime objective is to manage and consolidate the financial reporting of a group of companies, ensuring compliance with statutory requirements and account

Senior Finance Business Partner.We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the plac

Circa £55,000 per annum Make every drop of your potential count, join our team! You'll lead enterprise level leadership communications, shaping a clear, consistent narrative that aligns leaders, teams and partners behind our priorities. As the line manager for Internal Communications Leads, you'll

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

Weapon System Network Communications Engineer - Undergraduate Programme 2026The Network Communications Department at MBDA is offering a fantastic 1 year placement opportunity to undergraduates with a passion for developing and applying their Network Communications skills and knowledge.

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

Knowledge of external (over the air) communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform (knowledge of the whole radio frequency spectrum, Data/Voice Communications and Systems N

Finance Business Partner – Commercial Finance.We're Quickline, and we believe everyone deserves great internet — whoever you are, wherever you are, and whatever you do online.That's why we're on a mission to provide lightning-fast, reliable broadband that reaches the places other providers leave

Knowledge of external (over the air) communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform (knowledge of the whole radio frequency spectrum, Data/Voice Communications and Systems N

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

How You'll Create Impact Agenda Setting Partners with Regional Communications Leads to translate the EMEA & APAC communications strategy into clear, actionable plans fully aligned to ZB’s strategy <

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online — our customers are at the heart of everything we do.So, we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behi

Senior Software Architect - Deep Learning and HPC Communications. Join the team that developed NCCL, NVSHMEM & GPUDirect and help co‑design next‑gen data center platforms and scalable communications software to accelerate AI and HPC workloads.

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

This entry-level role involves supporting projects that enhance community life in Marylebone, including operations, sustainability, and communications tasks. A community-focused not-for-profit organization in the UK is seeking a Project and Communications Assistant for a 12-month maternity cover.

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

Knowledge of external (over the air) communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform (knowledge of the whole radio frequency spectrum, Data/Voice Communications and Systems N

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

Working as part of a small and ambitious team, the Communications Assistant will support the delivery of high-quality, strategic communications across digital and offline channels. This role is essential in helping the Communications and Engagement team maintain consistency, timeliness, and effectiv

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online.So we're on a mission to provide just that.Lightning fast, reliable broadband that reaches the places other providers leave behind.Our mission relies on a team full of inspir

A healthcare service provider in the United Kingdom is seeking a Communications Assistant to support high-quality strategic communications across digital and offline channels. With generous leave and support initiatives, it's a great opportunity for those looking to advance in communications and mar

We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are, and whatever you do online, our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

This maternity cover role blends community focused project support with organisational and light creative tasks across our communications work. Supporting the compilation of newsletters and general communications tasks across corporate and consumer channels. Experience across community, operations a

Streetworks Coordinator Apprentice - FTC 18 Months.We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online, our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband tha

Knowledge of external (over the air) communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform (knowledge of the whole radio frequency spectrum, Data/Voice Communications and Systems N

Senior Finance Business Partner We're Quickline, and we believe everyone deserves great internet.Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.So we're on a mission to provide lightning fast, reliable broadband that reaches the pla