Trabajos content manager en SurbitonCrear alertas

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Location Weybridge Job Description Ready to take the wheel on some of the world’s most trusted brands? Are you passionate about digital commerce, energized by building partnerships, and excited by the idea of shaping the future of professional channels? If you’re looking to accelerate your career with industry‑leading development and real ownership, this could be your next career step. Procter & Gamble (P&G) is one of the world’s largest consumer goods companies owning globally iconic brands such as Gillette, Fairy and Oral-B. P&G Pro is an exciting and growing part of the company which manufactures and markets away from home products, bringing the innovation behind brands like Fairy, Flash and Ariel to professional end users across Hospitality, Healthcare and Restaurants. This is a unique role where you will lead and shape the Digital Commerce agenda for P&G Pro in the UK & Ireland. You’ll play a pivotal part in accelerating growth by creating standout digital shopping experiences, building powerful partnerships, and setting the direction for how P&G Pro wins online — today and tomorrow. What you’ll do: • Drive Winning Commercial Strategies: Design and implement winning commercial plans by aligning internal teams and collaborating with external partners to optimize strategies across wholesalers and buying platforms., • Selling and Partnerships: You will bring plans to life through strong selling and influencing, building trusted partnerships that translate strategy into impactful commercial outcomes., • Thought Leadership: Serve as the UK&I channel expert, articulating strategies for immediate and medium-term success, while applying insights from other channels to inform optimal plans for Professionals., • eContent Development: Oversee the evolution of eContent to enhance consumer engagement, facilitate navigation, and drive sales performance., • Search Optimization: Develop and manage traffic generation and conversion strategies to maximize performance and ensure an optimized return on investment., • Data-Driven Decision Making: You will analyze performance data to generate actionable insights that guide strategic direction, unlock new opportunities and drive continuous improvement., • Cross-Functional Collaboration: You will work closely with Brand, Finance, Account Managers and European leadership teams to ensure strong alignment and high‑quality execution across all workstreams. What we offer you: • Meaningful Work from Day 1: From Day 1, you’ll be owning your part of the business and helping it to grow. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start, supported with continuous and supportive coaching from your manager and the wider team., • Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you., • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done. Job Qualifications What Will Set You Up for Success • Digital Commerce Expertise: Proven experience in a similar role, with a strong understanding of online sales fundamentals, sponsored search and eContent/ rich content, and a proven track record of delivering business solutions that drive sustainable growth., • Influencing & Selling Capability: You are confident influencing senior stakeholders internally and externally, with the credibility to lead digital thinking for P&G Pro from the outset., • Digital Fluency: You have a deep understanding of digital business drivers and hands‑on experience optimizing content, search and conversion to improve performance., • Partnership Mindset: You have experience working with online retailers to build collaborative, win‑win partnerships; grocery or FMCG experience is a strong advantage., • Leadership & Ownership: Established leadership capabilities, with a proven ability to lead self and others while driving thought leadership in digital commerce., • Execution & Analytical Strength: You combine strong organizational skills with an analytical mindset, using data to inform decisions, manage multiple priorities and deliver consistently high‑quality results., • You hold a valid UK Driving License. Right to Work For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click ___ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000144088 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Description Job Title: Procurement Specialist - Projects Category Job Location: Sunbury-on-Thames (Hybrid) Contract Length: 12 Months Industry: Gas & Low Carbon Energy, MENA Growth, Procurement Working Hours: 8 per day/40 per week Role Overview: bp has reached agreement with the Government of Iraq to invest in several giant oil fields in the Kirkuk province of northern federal Iraq. The contract provides for the rehabilitation and redevelopment of oil and gas production from the Baba and Avanah domes of the Kirkuk field and three adjacent fields – Bai Hassan, Jambur and Khabbaz, all of which are currently operated by the North Oil Company of the Ministry of Oil. Under the terms of the agreement, bp, North Oil Company (NOC) and North Gas Company (NGC) will establish a new integrated operating entity comprising predominantly of personnel from NOC and NGC, along with secondees from bp. The new operating organisation will, in due course, take over operations at Kirkuk from NOC and NGC. This role will initially form part of the central remote support team for Kirkuk. Successful candidates should be flexible and willing to travel to Iraq for business trips, especially during the early phases. Please note that due to the timeline requirements, a review of candidate applications will take place immediately after the posting close date with candidate selection processes taking place shortly thereafter. We are looking for high calibre individuals to join our expanding Kirkuk team. This role is accountable for supporting the Projects Procurement Category, responsible for managing engineering, construction and engineered equipment, ensuring procurement activity compliance to the Development and Production Contract, alignment to business priorities and compliance to Kirkuk procurement procedures and contract governance. This role reports to the Projects Procurement Category Delivery Manager (CDM) for Kirkuk and acts as a procurement business partner for engineering, construction and engineered equipment. The role will engage with Legal, Finance, HSE, and the P&O functions to ensure seamless procurement delivery and contract management, compliant with internal policies, industry standards, and regulatory obligations. You will develop and implement robust category strategies for the Projects Procurement Category and will act as an interface to internal and external stakeholders. The right candidate needs to have strong commercial acumen, ensuring alignment on business goals and delivering secure, optimal, compliant, and competitive, risk-managed procurement outcomes. All business activities will need to be conducted in compliance with Iraqi laws and regulations, the Iraq Standard Contracting and Procurement Procedures (SCPP) and with BP’s Code of Conduct, Anti Bribery and Corruption and Anti Money Laundering policies. What you will do: • The Kirkuk Procurement Specialist for Projects Procurement Category is accountable for co-ordinating in-country procurement delivery for engineering, construction and engineered equipment for Kirkuk. The role will support interfaces between the in-country based team, North Oil Company (NOC), North Gas Company (NGC) and remote category teams to ensure alignment to business priorities and compliance to Kirkuk procurement procedures and contract governance., • The successful candidate will develop and implement the Projects Procurement Category strategy for Kirkuk in Iraq, maximise the value of third party spend for bp, working with multi-discipline project teams and key suppliers to manage risks, seek innovation and add value to our MENA Growth projects., • The role will work closely with our partners in NOC and NGC to establish the state of existing contracting and procurement ways of working, including the systems, processes, and resources that support the efficient sourcing of goods and services in support of Projects., • Supports category delivery of contract strategies, end-to-end sourcing and contracting, socialising relevant governance approvals and ensuring contracts are compliant to established contract standards and operationalized into Kirkuk P2P systems., • The role will deliver value through effective and efficient sourcing activity; using the provisions of PSCM procedures within boundaries of relevant laws and regulations, approved budgets and, where applicable, JV partner and NOC agreements., • Support the development of Contracts and Procurement Plan (CPP) with demand data for assigned sub categories., • Execute compliance activities including audit resolution as applicable. Conduct relevant due diligence processes and secure required approvals, • Comply with all policies and procedures., • Supports audits and cost recovery matters., • Execute post-award contract management and administration as directed. This will involve resolution of queries, supporting timely supplier invoice approvals, processing and tracking supplier change requests, monitoring contract expiration dates and ensuring extensions or renewals are executed to support continuing service delivery to the business., • Support supplier performance management activities, such as, KPI tracking, PRMs and other activities intended to drive improvement with supplier performance., • Ensure Local Content obligations are considered and incorporated into the procurement decisions as required., • You will work closely with technical and project management stakeholders to ensure products and services are delivered safely to specification and in line with contractual agreements., • You will interface with NOC/NGC and act as a point of contact for suppliers to support the category teams understanding of the Iraqi market. You will advocate for opportunities to partner, collaborate, develop, and strengthen relationships with contractors and suppliers., • Promotes compliance culture and psychological safety. Monitors and reacts to contractor safety and compliance related matters, provides input into investigations and implementation of appropriate actions., • Procurement delivery – Provides advice to the in-country delivery team on day-to-day procurement category operations. Provides oversight on supplier performance management or interventions, escalating to the relevant business stakeholders, as needed, to ensure timely resolution and prevent leakage., • Leads end-to-end sourcing initiatives including RFP development, bid evaluation, negotiation, and award recommendations, ensuring contracts deliver best value, mitigate risk, and align with company policies and local regulatory requirements., • Unlocks value and deliver strong performance in line with category management policy., • Supports audits and cost recovery matters. What you will have: • You will have a University degree in Procurement, Engineering or other business/technical discipline and CIPS professional chartership (or equivalent) is preferred. However, experience and attitude are key, and we're looking for someone who has:, • Genuine passion for the Oil and Gas business and the supply chain., • Demonstrable track record of delivery in Business Support & HSE Procurement, ideally related to oil and gas services with large capex or onshore scopes., • Procurement experience in the Oil and Gas sector within the relevant category – Projects Procurement delivering end to end sourcing, contracting and supplier management., • Knowledge in application of PSCM contracting, supplier management and Project execution., • Demonstrated ability to collaborate with internal stakeholders across multiple disciplines, cultures and geographies, across BP and with suppliers, • Commercial mindset, analytical skills, and able to confidently negotiate large complex contracts and liaise with all levels of stakeholders., • Strong business acumen to unlock value, track record of collaboration, able to deliver agile solutions to the business, try new ways of working and displays a growth mindset., • Excellent communicator who demonstrates an ability to develop, high quality, trust-based relationships with the wider organization. Track record bringing multiple parties together to collaboratively solve complex problems., • Able to work under pressure to initiate actions, prioritize and support decision making, skilled at fostering alignment among senior stakeholders with competing priorities., • Excellent communicator with demonstrated ability to influence, collaborate and lead teams through complexity, develop capability and provide solutions to complex issues in multi-stakeholder, multi-discipline, multi-cultural environments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We're looking for a Senior Retention Manager who will own and drive our customer retention strategy and activities. This is a high-impact role for someone who thrives in a fast-paced, entrepreneurial environment and is energised by data and driving real commercial results. You'll lead our email marketing, loyalty programme and broader retention initiatives, working to deepen customer relationships, increase repeat purchase rates, and maximise lifetime value. This role requires someone who can balance strategic thinking with hands-on execution. If you're commercially minded, target-driven, and passionate about building customer loyalty through smart, creative campaigns, this role is for you. KEY RESPONSIBILITIES Retention & Loyalty Strategy • Devise the overarching customer retention strategy, working closely with internal teams, • Set and achieve ambitious retention targets (including repeat purchase rates and lifetime value) and set a robust measurement approach, • Create a detailed email strategy that outlines how this channel can drive a step change in customer retention, • Create the strategy and roadmap for our loyalty programme, • Work with our customer data tool to understand customer behaviour and identify opportunities Email Marketing • Lead the execution of the email marketing strategy, working with the Marketing Manager and content teams, • Analyse performance data to optimise campaigns, flows, and drive continuous improvement, • Implement testing, segmentation, and personalisation plans, • Oversee our marketing automation platform (Klaviyo), ensuring best practice in deliverability and compliance, • Oversee the email delivery process, driving efficiencies where appropriate, • Drive marked improvement in email performance metrics Loyalty Programme • Own the loyalty programme roadmap and business impact, • Manage programme evolution, including tiers, benefits, and exclusives, • Drive membership growth and incremental revenue, • Manage our loyalty platform, Yotpo and optimise loyalty communication across all channels Direct Mail & Physical Communications • Own the retention strategy for direct mail channel, • Plan ongoing customer journeys for this channel, • Monitor the behaviour of customers recruited through this channel Performance & Analytics • Set clear retention KPIs with senior leadership and own reporting, • Use data to uncover insights, identify trends and inform strategy, • Monitor customer behaviour to increase repeat rate and LTV, • Present regular performance updates to senior leadership, • Stay current on industry trends and best practices ABOUT YOU Requirements & Skills • 5+ years in retention marketing within ecommerce, with demonstrable results, • Data-driven—experience working with data tools to understand customer behaviour and define retention strategies, • Email marketing expertise—deep knowledge of email strategy and hands-on experience of using a marketing automation platform (Klaviyo experience highly desirable), • Loyalty experience—you have been heavily involved in the management and optimisation of a loyalty programme, • Strong commercial acumen—you understand the numbers and are comfortable reporting results and KPIs to senior leadership, • Leadership experience—you've managed and developed team members and can lead with impact, • Hands-on operator—as well as being strategic you can execute at pace and aren't afraid to get into the detail, • Excellent communicator—strong written and verbal communication skills, • Knowledge of data protection regulations (GDPR, PECR) Personal Qualities • Target-driven: You're motivated by goals and love the challenge of exceeding them, • Proactive: You don't wait to be told what to do—you see opportunities and take initiative, • Resilient: You thrive under pressure and are comfortable working in a dynamic, evolving business, • Curious: You're always learning, testing, and looking for ways to improve, • Collaborative: You work well with others and can influence across the business, • Passionate: You care about small businesses and want to help them succeed Work structure This is a full-time hybrid role, including 2-3 days in our Twickenham office. About Holly & Co We’re a young but growing entrepreneurial company looking to build our brilliantly driven and kind team. We are a B Corp and committed to our role as a business to provide an inclusive, thriving and safe environment for all our team. Our culture is one based in kindness, to not only one another but our Co’s, the wider world, and our planet. We are committed to building a company that is a force for good. We learn from others, have a big vision and move fast. ‘Fast-paced entrepreneurial environment’ is often used, but we really are! We invest in our team for the long term and want to grow as a family together. A note Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment. We celebrate and embrace everyone's differences and treat every colleague with dignity and respect. We know that diverse and inclusive teams help us deliver our best work, and we love to see applications from groups who are currently underrepresented in our industry. Please let us know if you have any accessibility requirements or any other questions () APPLYING We would love to receive a cover letter to support your application, including: • Why you're interested in this role and Holly & Co, • Why you think you would be a good fit, • Your proudest retention or email marketing achievement (with some detail of what you did and the results), • How you use data day to day to monitor and drive your retention activities, please do give some examples. Closing date: Tuesday 10th March

As a Paid Digital Media Manager within the Content Team, you would be responsible for managing Tearfund's paid digital media activity across key channels including social, search, and display. We are particularly looking for a digital media expert with a passion for paid marketing, who has exper

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. You'll thrive in our collaborative retail environment as a trusted advisor, supporting strategic goals, ensuring colleagues are informed, engaged, and proud to work for Lidl, and helping to evol

As Content Marketing Manageryou will be putting together seminar programmes, shaping and implementing online and onsite content strategies, compiling newsletters, writing copy for emails, websites and other marketing collateral (as well as supporting the wider marketing campaign). Requirements for t

Working with the Senior Social Media Manager, you will execute the UK social media strategy for Instagram, X, Facebook, TikTok and emerging platforms as required for Pot Noodle. Working in partnership with the Foods Content, Media and Commerce (CMC) team, the Social Media Manager (midweight level) w

A leading marketing agency in New Kingston is seeking a Social Media Manager to drive social strategies for Pot Noodle across multiple platforms, including TikTok and Instagram. You will be responsible for community engagement, developing content calendars, and collaborating with brand managers. Ide

A prominent UK clothing brand is seeking a Group Digital Content Manager to lead and optimize digital content experiences across multiple e-commerce platforms.

Working with the Senior Social Media Manager, you will execute the UK social media strategy for Instagram, X, Facebook, TikTok and emerging platforms as required for Pot Noodle. Working in partnership with the Foods Content, Media and Commerce (CMC) team, the Social Media Manager (midweight level) w

A leading consumer goods company is seeking an eCommerce Associate Key Account Manager in Richmond, England. This role involves managing the Amazon Burt's Bees Joint Business Plan, executing brand strategies, and updating digital content. The ideal candidate has over 2 years of eCommerce sales exper

Working in partnership with the Foods Content, Media and Commerce (C MC) team, the Social Media Manager (midweight level) will take ownership and be the driving force behind and with a focus on Pot Noodle across TikTok, Instagram, Facebook and X, alongside supporting paid execution across an exc

As a Paid Digital Media Manager within the Content Team, you would be responsible for managing Tearfund's paid digital media activity across key channels including social, search, and display. We are particularly looking for a digital media expert with a passion for paid marketing, who has experienc

A forward-thinking building firm in Kingston upon Thames is seeking a Marketing Manager to lead their marketing team. Responsibilities include overseeing content delivery across platforms, managing a team, and coordinating marketing projects. The ideal candidate will have a minimum of 5 years of exp

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At Lidl, we offer a hybrid working model to give you the best of both worlds. Play a leading role in the development, direction and delivery of Lidl GB’s Internal Communications strategy, including leadership communication, core campaigns and projects and annual content plan. An understanding and

Sales and Marketing Executive Job Type: Permanent Location: Epsom, Surrey - Commutable from London, Leatherhead, Merton, Worcester Park, Redhill Post Code: KT17 3DS Salary: £28,000 to £32,000 + Benefits + Bonus Start Date: ASAP Sector - IT Managed Services & Network Hardware, Computers, IT Solutions Office based in Epsom, Surrey you will be working for a small provider of IT Managed Services and Network Hardware with a corporate/B2B client base. We are looking for a motivated Sales & Marketing Executive with around 2 years' professional experience. This role is ideal for someone with strong organisational skills, experience using HubSpot, and a genuine interest in technology. What You'll Do Manage and qualify leads using HubSpot CRM Support sales activity, proposals, and client communications Assist with marketing campaigns, email outreach, and digital content Maintain accurate CRM data and sales reporting Research prospects and market opportunities What We're Looking For Around 2 years' experience in a professional sales, marketing, or business role Past experience or an Interest in IT, infrastructure, or managed services Experience with HubSpot or similar CRM Exposure to HaloPSA and WooCommerce (ideally not essential) Experience with Corporate Social Media - LinkedIn, Facebook etc Highly organised with strong attention to detail Clear communicator with a proactive mindset The role will suit individuals currently working as Sales and Marketing Executive, Sales Administrator, Client Relationship Manager, Marketing Coordinator, Account Executive and be living within a commutable distance of Epsom, Surrey - Commutable from London, Leatherhead, Merton, Worcester Park, Redhill or be willing to relocate. Please forward your CV by clicking Apply Now! TPBN1_UKTJ

This role is all about co-ordinating all aspects of kitchen production so that food is prepared to the agreed standard and that time deadlines are met Key Responsibilities To implement and supervise all aspects of kitchen control e.g. menus, hygiene, health and safety, staff, cleaning and waste control. To identify and recruit all grades of staff under your control within the agreed guidelines. To supervise and develop staff using the available company resources, to maximise their potential. To order catering consumables from current nominated suppliers in line with Company Purchasing policy. To have full understanding of H.A.C.C.P, to ensure all staff adhere to H.A.C.C.P and all documentation are completed and sighed are by the appropriate members of staff To complete monthly audits for kitchen reporting any finding to home manager To prepare menus for the nursing home taking into account the content, balance, colour and nutritional values, inline with agreed budget. To consult with residents on a regular basis to ensure that their needs and choices are being met. To prepare special diets for residents as directed by the nursing staff. To maintain the agreed stock levels of food. To implement and maintain an agreed deep cleaning schedule for the kitchen. To carry out stock takes at the end of each month. To implement four weekly rota. To work within agreed budget guidelines on staff costs and consumables and to co-operate in any action necessary so as to keep to budget. To assist in the preparation of function menus and costing. To co-operate with requests from the Home Manager and residents wherever possible. To attend resident/relative meetings whenever possible. To carry out staff supervision adhering to home policies. To complete all staff personal development reviews. Skills & Experience Significant and relevant high cover kitchen experience Day to day management of a kitchen team, including staff meetings Proven competency in nutritionally balanced menu planning Ability to cater for specific dietary needs Efficient ordering and record keeping Stock control Working within a budget Proven communication skills, both written and verbal Strong organisational and planning skills Self motivated, flexible and enthusiastic Works collaboratively with others sharing ideas and information at all times bility to maintain staff discipline and morale Has the ability to delegate stretching responsibilities to develop people Effectively builds trust with a consistent approach between actions and words Has the ability to raise standards through innovation and new ideas Will take responsibility for issues and resolve them. Qualifications GCSEs (or equivalent) including English and Maths Catering Diploma (City & Guilds/BTEC) Health and Safety and Food Hygiene Certificates TPBN1_UKTJ

A well-established, family-owned retail and e-commerce business is looking to appoint a Paid Media Manager into a newly created, part-time role within its Brand team. This is a permanent, part-time position (24 hours per week across three days), based locally to Thames Ditton, Surrey. The role will suit a hands-on paid media specialist who enjoys owning performance across multiple platforms and using data to drive measurable results. As the Paid Media Manager, you will take ownership of paid search and paid social activity across Google, Meta, TikTok, and selected travel platforms such as TripAdvisor and GetYourGuide. Youll be responsible for planning, building, optimising and scaling campaigns that drive online revenue and in-store footfall, while managing budgets, forecasting and ROI. Youll work closely with internal content and brand teams to guide creative development, apply a rigorous, data-driven approach to performance analysis using GA4 and platform analytics, and continuously test new formats, audiences and optimisation techniques. Staying ahead of platform changes, automation and tracking developments will be a key part of the role. The successful candidate will have proven experience managing paid search and paid social campaigns, a strong analytical mindset, and the ability to translate data into clear, actionable insights. Youll be collaborative, proactive and comfortable working in a fast-moving, experience-led retail and travel environment. The salary on offer is up to £50,000 per annum (pro rata, dependent on experience). TPBN1_UKTJ

We are working with a highly ambitious client who are looking for a strategic and commercially minded Digital Marketing Manager to oversee all of their online activity. This is a senior, hands-on role for someone who thrives on data-driven decision making, understands that the website is a key sales channel, and can translate insights into actionable strategies to drive growth and profitability. You will take ownership of the digital marketing function, from the website and social media to email campaigns and paid media, ensuring all activity is aligned with business objectives. Managing budgets, generating reports, and leading a high-performing team will be central to your success. Key Responsibilities: Devise and execute an annual digital marketing strategy that drives online sales and supports broader business goals. Monitor performance daily, weekly, and monthly, producing reports to track KPIs and channel performance. Manage the digital marketing budget, ensuring funds are allocated to the most profitable areas. Continuously optimise the website to improve key metrics such as average order value, conversion rate, and basket completions, working closely with the E-Commerce Manager. Oversee paid media campaigns across social and search, ensuring maximum return on ad spend (ROAS). Lead social media content creation for paid and organic channels, collaborating with the Design team and Digital Marketing Executive. Supervise email marketing campaigns, ensuring timely production and brand consistency. Manage relationships with third-party partners, including Shopify and SEO agencies. Implement processes to ensure efficient production and delivery of digital marketing campaigns. Lead, mentor, and develop the digital marketing team, fostering a culture of high performance. Stay ahead of emerging digital technologies, seeking opportunities for automation and efficiency. Monitor market trends, competitor activity, and consumer behaviour to shape strategy and innovation. What we are looking for: Strategic thinker with a commercial mindset. Proven experience managing paid media campaigns and budgets. Analytical approach, with experience using data to drive growth. Creative eye for detail and a flair for innovative digital solutions. Leadership experience, with the ability to inspire and manage a team. This is a unique opportunity to lead digital strategy in a forward-thinking, growth-focused business. If youre a strategic, results-driven marketer, this could be your next career step. TPBN1_UKTJ

A well-established, family-owned retail and e-commerce business is looking to appoint a Paid Media Manager into a newly created role within its Brand team on a temp-to-permanent basis. This is a part-time position (24 hours per week across three days), based locally to Thames Ditton, Surrey. The role will suit a hands-on paid media specialist who enjoys owning performance across multiple platforms and using data to drive measurable results, with the opportunity to transition into a permanent position. As the Paid Media Manager, you will take ownership of paid search and paid social activity across Google, Meta, TikTok, and selected travel platforms such as TripAdvisor and GetYourGuide. Youll be responsible for planning, building, optimising and scaling campaigns that drive online revenue and in-store footfall, while managing budgets, forecasting and ROI. Youll work closely with internal content and brand teams to guide creative development, apply a rigorous, data-driven approach to performance analysis using GA4 and platform analytics, and continuously test new formats, audiences and optimisation techniques. Staying ahead of platform changes, automation and tracking developments will be a key part of the role. The successful candidate will have proven experience managing paid search and paid social campaigns, a strong analytical mindset, and the ability to translate data into clear, actionable insights. Youll be collaborative, proactive and comfortable working in a fast-moving, experience-led retail and travel environment. The day rate on offer is £250 per day, with the role offered on a temp-to-permanent basis. TPBN1_UKTJ

Were working with a forward-thinking client who are looking for a commercially minded E-Commerce Executive to take ownership of their website; a crucial sales channel for the business. This is a fantastic opportunity to join a well-established, growth-focused company where your ideas and expertise will make a real impact. Youll be part of an ambitious, fast-paced team, driving online sales, improving the customer journey, and helping shape the future of their digital presence. Key Responsibilities: Own the online sales funnel from traffic acquisition to checkout and retention, developing strategies to improve key metrics. Manage the day-to-day performance of the website, including UX, navigation, product pages, and checkout. Oversee product listings, pricing updates, stock levels, and online merchandising. Collaborate with external agencies and design teams to enhance site functionality and the overall customer experience. Ensure SEO best practices are applied across product and category pages. Provide insights on product performance and consumer behaviour to support new product discussions. Assist with product photography and content creation for the website. Keep the site up to date with seasonal promotions, offers, and campaigns. Identify opportunities to simplify the customer journey and improve metrics like average order value (AOV) and conversion rate (CVR). Work closely with marketing teams to drive qualified traffic through PPC, social media, email, and SEO initiatives. Track and report on trading performance using analytics tools such as Shopify, GA4, and Tag Manager. Liaise with warehouse, fulfilment, and buying teams to ensure smooth order fulfilment. What were looking for: Proven experience with Shopify or similar e-commerce platforms. Strong analytical skills with experience in data tracking and reporting. SEO or content writing experience, particularly producing optimised product descriptions. Commercially minded with the ability to spot opportunities and solve problems. Exceptional attention to detail while working in a fast-paced environment. This is a rare opportunity to join a company that values innovation, embraces digital growth, and rewards proactive thinking. If youre passionate about e-commerce, data-driven decision making, and delivering exceptional online customer experiences, this is the role for you. TPBN1_UKTJ

Content Production & Studio Manager (Beauty). Due to continued growth and success, they are seeking an experienced Content Production & Studio Manager to oversee the end-to-end delivery of creative assets across marketing and digital channels. This role is responsible for turning creative concepts i

Hospitality Content & Engagement Manager. We are seeking a dynamic and strategic Catering Engagement Manager to play a key role in enhancing the school’s catering experience across both the prep and senior sites.

We’re looking for a Senior Social Media Content Manager to lead the creation of engaging, high-quality social-first content, with a strong focus on video. Senior Social Media Content Manager. Working closely with the Head of Social & Content and wider teams, you’ll help shape content strategy, m

Job Title: Content Project Manager – ELL. We’re looking for a Content Project Manager to support English Language Learning (ELL) projects in 2026. Content Strategy & Production (English Language Learning).

Technical Production & Content Manager - EventsHybrid/2 days per week in Newport Pagnell£50,000-60,000 plus Excellent Benefits My Client, a leading global events agency who deliver high-profile events for some of the world's most recognisable brands require a Technical Production & Content Manager