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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 4 días
    £17–£17.5 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Sales Advisor
    Sales Advisor
    hace 10 días
    £25000–£35000 anual
    Jornada completa
    Teddington

    About the Role: We are looking for motivated and ambitious individuals to join our team as Sales Team Members. This is a fantastic opportunity for someone who enjoys working with people, building relationships, and developing valuable sales and communication skills. In this role, you will represent our clients through face-to-face interactions, engaging with potential customers, presenting tailored solutions, and delivering excellent customer experiences. No previous sales experience is required – full training and ongoing support will be provided. We’re looking for individuals with a positive attitude, strong communication skills, and the motivation to learn and grow within a fast-paced environment. Key Responsibilities Engage with potential customers through face-to-face interactions, building rapport and understanding their needs Present and explain products and services confidently, offering solutions tailored to each customer Negotiate and close sales while maintaining a professional and positive customer experience Accurately record customer interactions, sales activity, and follow-ups using internal systems Work closely with team members and management to ensure smooth service delivery and customer satisfaction Contribute to daily and weekly sales targets while maintaining high standards of professionalism Stay informed about products, services, and industry trends to identify new opportunities Skills & Qualities We’re Looking For Positive attitude and a strong willingness to learn and develop Excellent communication and interpersonal skills Confidence speaking with new people in a face-to-face environment Strong work ethic and self-motivation Ability to work well both independently and as part of a team A goal-oriented mindset with motivation to achieve targets Good organisation and time management skills Resilience and the ability to stay positive when facing challenges Professional and friendly approach when interacting with customers A proactive attitude and willingness to take initiative What We Offer Full training and ongoing mentorship A supportive and energetic team environment Opportunities for career progression within the company Performance-based incentives and bonuses The chance to develop valuable sales, communication, and leadership skills After applying, successful applicants will be contacted by our recruitment team to discuss the next steps. Good luck! Work Location: In person

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  • Cafe Manager
    Cafe Manager
    hace 11 días
    £13–£15 por hora
    Jornada completa
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Beauty Therapist
    Beauty Therapist
    hace 22 días
    £13–£15 por hora
    Jornada completa
    Twickenham

    We are seeking a professional and personable Beauty Therapist who is passionate about the beauty industry to join our team. We are a friendly, award winning salon located down the most popular street in Twickenham, church street. We pride ourselves on making all clients feel relaxed and welcome in our salon. The ideal candidate will deliver exceptional beauty treatments, provide outstanding customer service, and create a relaxing and welcoming environment for clients. This role offers an exciting opportunity to utilise your skills in a dynamic salon setting, helping clients look and feel their best. Ongoing training is provided. looking for someone full time. Responsibilities • Perform a range of beauty treatments including massage, facials and waxing, • Provide personalised consultations to understand client preferences and recommend suitable treatments, • Maintain high standards of hygiene and cleanliness in all treatment areas, • Ensure clients feel comfortable and relaxed throughout their visit, • Stay updated with the latest beauty trends, techniques, and products to offer innovative services Experience • Proven experience as a Beauty Therapist level 3 or equivalent, • Excellent communication skills in English, • Ability to work well under pressure whilst maintaining attention to detail, • A friendly, approachable manner with a genuine passion for helping clients Job Type: Full-time Benefits: • Casual dress, • Cycle to work scheme, • Employee discount, • Store discount Work Location: In person

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  • Sales Advisor
    Sales Advisor
    hace 2 meses
    £1000–£1200 mensual
    Jornada parcial
    Surbiton

    About Kroovel Kroovel is a leading UK luxury transport provider delivering premium limo hire, chauffeur services, sports car rental, airport transfers nationwide. We work with private clients, events, corporate travellers, and VIP customers who expect exceptional service and attention to detail. As we continue to grow, we’re looking for a confident, results-driven Sales Advisor to help customers plan and book limousines and sports cars. The Role 1. You will be the first point of contact for new enquiries, helping customers choose the right vehicle service for weddings, proms, corporate events, airport transfers, and special occasions., 2. This is a consultative sales role focused on delivering premium experiences, not hard selling., 3. Responsibilities, 4. Respond to inbound calls, emails and website enquiries, 5. Convert leads into confirmed bookings, 6. Recommend suitable limo, chauffeur, sports car, yacht or aircraft options, 7. Prepare quotes and manage bookings in CRM, 8. Upsell premium packages and add-on services, 9. Maintain excellent customer relationships, 10. Coordinate with operations and fleet teams Requirements 1. Previous sales or customer service experience, 2. Confident communicator with strong closing skills, 3. Professional, polished and customer-focused, 4. Organised and target driven, 5. Comfortable using CRM and booking systems, 6. Interest in luxury travel or automotive industry preferred What We Offer 1. Competitive salary + commission/bonus, 2. Performance incentives, 3. Career progression in a fast-growing luxury brand, 4. Friendly, supportive team, 5. Exposure to high-end clients and events Why Join Kroovel? Work with one of the UK’s fastest-growing luxury mobility companies. From chauffeur-driven limousine hire to Self Drive Sports Car, you’ll help create unforgettable journeys for our clients every day. How to Apply Send your CV and a short cover letter today. Learn more about us at Kroovel Ltd Kroovel Ltd is an equal opportunities employer. Job Types: Full-time, Part-time Work Location: In person

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  • Maintenance & cleaning operative
    Maintenance & cleaning operative
    hace 2 meses
    £25000–£28000 anual
    Jornada completa
    Epsom

    Are you tired of sitting behind a desk all day? Do you enjoy meeting new people and working in different locations every day? If so, we have the perfect opportunity for you! We are a small, friendly, family-run business that specializes in expert cleaning and maintenance services. Our team takes pride in providing top-notch services to our clients, ensuring their homes and businesses are spotless and well-maintained. We clean ovens, carpets, windows, and gutters, repair ovens, perform pressure washing, and offer a handyman service. No experience? No problem! We provide comprehensive training to ensure you're fully equipped to deliver excellent service. What We’re Looking For: • A positive attitude and a willingness to learn., • Enjoyment of physical work and being on the move., • Good communication skills and the ability to interact with customers., • Reliability and a strong work ethic., • A driver's licence, • Live in Surrey or South West London Why Join Us? • Starting salary of £25,000, rising to £28,000 after 4 months., • Van supplied, insurance & fuel paid by us, meaning no commuter costs (saving on average £300 per month), • Nest company pension, • Overtime/Saturday work available, but zero pressure to do so., • Be part of a close-knit family run team that values hard work and camaraderie., • Learn a variety of skills in the cleaning and maintenance industry., • Enjoy a role that keeps you active and engaged. We’d love to hear from you!

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