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Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
To maintain a basic caseload of around 180 Housing Disrepair Pre Litigation cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times
We are looking for a professional and welcoming Front Desk Receptionist to be the first point of contact for our company. This role requires a service-focused individual who is highly organised, has excellent communication skills, and enjoys interacting with people. Responsibilities Update calendars and schedule meetings as needed. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.