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Technical SupervisorThis role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view. The technical supervisor will work directly with the business unit director and Technical manager and be responsible for the supervision, mentoring and coaching of individual credit hire file handlers. They will be responsible to drive policies and strategies to support the technical progression of the file handler and help to achieve technical excellence within the tactical credit hire unit in line with clients SLAs. Key Responsibilities Supervise credit hire file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unitIdentify any training requirements and to feedback to the appropriate team leader & tactical delivery directorUndertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal.Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs.Manage individual file handlers on a performance improvement plan when relating to technical issues.Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director.Handle a caseload of approximately 10-15 claims with a value exceeding £25k.To ensure compliance with the SRA Standards and Regulations.Adhere to the Keoghs Values.Skills, Knowledge and Expertise Credit hire experience either defendant (preferable) or claimant.Qualified Solicitor or equivalentPrevious experience of handling own caseload.Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines.Excellent listening and verbal communication skills.Ability to anticipate problems and identify solutions.Benefits Davies Incentive Plan25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)Family Cover Private Medical Insurance (Bupa)Simply Health Care Cash PlanWeCare 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeingDeath in ServiceCritical Illness CoverPHI/Income Protection (Private health insurance)Pension Contribution based 5% Employee / 3% EmployerEmployee Resource GroupsEmployee Volunteering ProgrammeCycle to Work SchemeTech SchemeSeason Ticket LoanGym FlexAccess to Online Discount SitesDiscounted Gourmet Society MembershipDiscounted Tickets for Merlin Attractions nationwideDiscounts at local retail outlets* after successfully completing probation About Keoghs Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, weve transformed the claims handling process for low-value personal injury claims; weve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industryTPBN1_UKTJ

Job Title \n Senior Client Manager \n \n Location \n Bolton \n \n Salary \n £55,000 - £70,000 \n \n An exciting opportunity has become available for an experienced Senior Client Manager to join a well-established and growing Top 20 accountancy practice. This is a key leadership role, offering the chance to manage an established client portfolio, lead a high-performing accounts team, and play an integral part in the continued growth and development of the business. \n \n This position is ideal for an ambitious practice professional looking to step into a strategic role with genuine long-term career progression. \n \n In this role, you'll be responsible for managing a portfolio of established SME clients while leading, mentoring and developing the accounts team. You'll provide trusted business advice, oversee compliance work, identify advisory opportunities and support the ongoing modernisation of the practice. \n \n What you will be doing as a Senior Client Manager \n \n\n • Managing a portfolio of limited company clients, delivering proactive business advice and exceptional client service.\n, • Building strong, long-term client relationships and identifying opportunities to provide additional advisory services.\n, • Leading client assignments from planning through to completion, including statutory accounts, management accounts, corporation tax, personal tax and VAT returns.\n, • Providing tailored financial and commercial advice to support clients' business growth.\n, • Overseeing compliance deadlines across accounts, VAT, corporation tax, self-assessment and Companies House filings.\n, • Supporting Portfolio Managers with complex accounting and technical matters.\n, • Managing, mentoring and developing senior and junior team members through coaching, performance management and training.\n, • Advising clients on tax planning matters, including remuneration strategies, pensions and capital assets.\n, • Working closely with specialist tax teams and credit control to ensure a seamless client experience.\n, • Supporting the implementation of new technology, cloud accounting solutions and improved working practices.\n, • Leading process improvement and standardisation projects across the practice.\n, • Supporting business development activities, client onboarding and identifying opportunities for growth.\n\n \n What you will need to succeed as a Senior Client Manager \n \n\n • ACA or ACCA qualification.\n, • Significant experience within an accountancy practice managing your own client portfolio.\n, • Strong technical knowledge across accounts preparation, corporation tax and VAT.\n, • Good understanding of personal tax.\n, • Excellent knowledge of FRS 102 reporting standards.\n, • Proven leadership experience, including managing, reviewing and developing team members.\n, • Excellent communication and relationship-building skills.\n, • A commercial mindset with the ability to identify opportunities to add value for clients.\n, • Experience using cloud accounting software, particularly Xero.\n, • Familiarity with accounting software such as Dext, CCH or similar would be advantageous.\n, • A proactive, organised and client-focused approach.\n, • A genuine passion for mentoring and developing others.\n\n \n Why join this firm? \n \n\n • Competitive salary.\n, • Company pension scheme.\n, • 25 days annual leave plus bank holidays.\n, • Additional annual leave with length of service and the option to purchase up to five extra days.\n, • Christmas office closure (subject to business requirements).\n, • Life assurance (4x salary).\n, • Enhanced family leave policies.\n, • Enhanced company sick pay.\n, • Employee Assistance Programme providing 24/7 confidential support.\n, • Employee discounts platform.\n, • Flexible benefits, including options for critical illness cover, health cash plan, cycle to work scheme, eye care and dental cover.\n\n \n What next? \n \n The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP! \n \n \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Senior Finance Analyst (First Mover) | Series B B2B SaaS | Remote-First (UK-Based) \n \n The Client \n \n Harmonic is delighted to be exclusively representing a Series B B2B SaaS scale-up whose technology powers some of the world's most recognised brands. Having reached roughly $20m ARR and profitability following a $60m Series B raise, the business is now in an AI-powered growth phase, and Finance is a priority function on that agenda. It is a genuinely brilliant company to be part of: technically sophisticated, remote-first, and deeply AI-forward, with an internal team actively enabling every function with AI. \n \n The Role \n \n This is a deliberately broad, high-exposure role for a recently qualified accountant making their first move out of practice and into industry, someone who wants to do far more than close the books. Reporting to and coached by the Finance Manager, with regular exposure to the VP of Finance and wider leadership, you will share the delivery load across the full finance cycle, take full ownership of a set of financial operations, and be the hands-on engine for AI and automation across the function. It is a rare chance to build genuine finance-transformation skills at one of the most AI-forward companies you could join at this stage of your career, with a clear path to grow into a finance manager role over the next 12-18 months. \n \n Key Responsibilities \n \n\n • Run the delivery engine across the finance reporting cycle: journals, consolidation and first-draft management accounts, alongside billing, invoicing and payment approvals.\n, • Support revenue recognition and investor and bank reporting.\n, • Take full ownership of key financial operations, including expenses and credit control, and oversee the Bookkeeper's day-to-day transactional work.\n, • Design and build automations across your delivery areas, developing and owning AI-enabled finance processes end to end.\n, • Business partner with delegated cost-centre and budget holders, helping them stay within budget and get the most from their spend.\n, • Exposure to FP&A and commercial finance such as budgeting, cash-flow forecasting and planning.\n, • Prepare the schedules and underlying data behind UK and US tax compliance, and act as a key point of contact through the annual audit.\n\n \n Essential Experience \n \n\n • Newly qualified accountant (ACA, ACCA or equivalent), making a first move out of audit or practice.\n, • Big 4 trained\n, • High attention to detail, strong problem-solving skills, and a genuine eye for process improvement.\n, • Excellent communication and stakeholder-management skills.\n, • Comfortable in a less structured, remote-first environment, and happy learning on the job.\n\n \n Desirable Experience \n \n\n • An efficiency-focused mindset with some demonstrable experience of improving or automating processes. You do not need substantial AI-automation experience; that will be taught, but you should be curious about where technology can make finance better.\n, • Exposure to a fast-paced, scaling business.\n\n \n Salary: £60,000 - £65,000 + equity \n \n Location: Remote-first (UK-based), with occasional team meet-ups \n \n Start Date: ASAP, though candidates on three months' notice will be considered \n \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Lead Quantity Surveyor Bolton (Office-based with occasional site/office travel) Recruiting via Advance TRS Advance TRS is supporting a well-established multi-utility contractor in their search for an experienced Lead Quantity Surveyor to manage the commercial delivery of multi-utility infrastructure projects. This is a key role responsible for ensuring projects are delivered within budget, on programme, and in line with contractual and regulatory requirements. About the Role Reporting to the Commercial Manager, you will take ownership of the commercial performance of multiple projects, providing financial control, contractual management, and commercial insight to support successful project delivery. You will also play an important role in mentoring junior team members and maintaining strong working relationships with both internal teams and external clients. Key Responsibilities Prepare and manage cost estimates, budgets, and financial reports, including weekly and monthly project P&L Monitor project costs to ensure works are delivered on budget and on schedule Administer contracts, including negotiating variations, securing client approvals, and ensuring timely payment in collaboration with credit control Work closely with project teams, engineers, and clients to ensure specifications, safety, and quality standards are met Support design and estimating teams with supplier and subcontractor pricing for non-standard works Conduct site visits to review progress, resolve commercial or contractual issues, and ensure compliance Analyse project performance against margin expectations and address discrepancies with operations teams Provide commercial risk analysis and advice to support informed business decisions Mentor and support Assistant and Trainee Quantity Surveyors Build and maintain strong client relationships ✅ What We're Looking For Proven experience as a Quantity Surveyor within the utilities, infrastructure, or construction sector Strong knowledge of UK construction and utility industry standards and regulations Good understanding of contract law, procurement procedures, and financial management Proficiency in Microsoft Office, particularly Excel (intermediate level minimum) Excellent negotiation, analytical, and communication skills Ability to manage multiple projects simultaneously Strong organisational skills and high attention to detail Knowledge of utility infrastructure project delivery and associated challenges Relevant qualification in Quantity Surveying, Construction Management, or similar Professional membership (e.g., RICS, CIOB) advantageous but not essential Full UK Driving Licence What's on Offer Competitive salary (dependent on experience) Health cashback plans (including dental, eye care & prescriptions) Gym, fitness, and retail discounts "Donate a Day" - an extra paid day each year for charity or community work Ongoing mentoring and career development support Access to an Employee Assistance Programme supporting physical and mental wellbeing Interested? For more information or to apply, please contact Advance TRS with your CV and contact details. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

TPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.About the Role What will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPIs and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPIs, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations ManualRequirements What are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industryTPBN1_UKTJ

Seeking a full-time Office and Accounts Manager for a professional services firm in Salford. Responsibilities include daily office operations, financial controls, client relations, invoice preparation, and credit control.

Seeking a full-time Office and Accounts Manager for a professional services firm in Salford. Responsibilities include daily office operations, financial controls, client relations, invoice preparation, and credit control.

Lead Quantity Surveyor Bolton (Office-based with occasional site/office travel) Recruiting via Advance TRS Advance TRS is supporting a well-established multi-utility contractor in their search for an experienced Lead Quantity Surveyor to manage the commercial delivery of multi-utility infrastructure projects. This is a key role responsible for ensuring projects are delivered within budget, on programme, and in line with contractual and regulatory requirements. About the Role Reporting to the Commercial Manager, you will take ownership of the commercial performance of multiple projects, providing financial control, contractual management, and commercial insight to support successful project delivery. You will also play an important role in mentoring junior team members and maintaining strong working relationships with both internal teams and external clients. Key Responsibilities Prepare and manage cost estimates, budgets, and financial reports, including weekly and monthly project P&L Monitor project costs to ensure works are delivered on budget and on schedule Administer contracts, including negotiating variations, securing client approvals, and ensuring timely payment in collaboration with credit control Work closely with project teams, engineers, and clients to ensure specifications, safety, and quality standards are met Support design and estimating teams with supplier and subcontractor pricing for non-standard works Conduct site visits to review progress, resolve commercial or contractual issues, and ensure compliance Analyse project performance against margin expectations and address discrepancies with operations teams Provide commercial risk analysis and advice to support informed business decisions Mentor and support Assistant and Trainee Quantity Surveyors Build and maintain strong client relationships ✅ What We're Looking For Proven experience as a Quantity Surveyor within the utilities, infrastructure, or construction sector Strong knowledge of UK construction and utility industry standards and regulations Good understanding of contract law, procurement procedures, and financial management Proficiency in Microsoft Office, particularly Excel (intermediate level minimum) Excellent negotiation, analytical, and communication skills Ability to manage multiple projects simultaneously Strong organisational skills and high attention to detail Knowledge of utility infrastructure project delivery and associated challenges Relevant qualification in Quantity Surveying, Construction Management, or similar Professional membership (e.g., RICS, CIOB) advantageous but not essential Full UK Driving Licence What's on Offer Competitive salary (dependent on experience) Health cashback plans (including dental, eye care & prescriptions) Gym, fitness, and retail discounts "Donate a Day" - an extra paid day each year for charity or community work Ongoing mentoring and career development support Access to an Employee Assistance Programme supporting physical and mental wellbeing Interested? For more information or to apply, please contact Advance TRS with your CV and contact details. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Greater Manchester | Circa £55k DOE | Monday-Friday, Office Based | Permanent We’re supporting a successful and growing international organisation with the appointment of a Customer Experience Manager – EMEA. This is a senior customer service leadership role with responsibility for the customer experience across the full order lifecycle, from order placement through to delivery. You’ll lead and develop an established Customer Service and Logistics team, build strong relationships with key customers and work closely with Sales, Finance, Supply Chain, Planning and Logistics to ensure consistently high service levels. This is an excellent opportunity for an experienced Customer Service, Customer Experience or Order Management professional with strong leadership, commercial and analytical skills. The Role As Customer Experience Manager, you’ll set service standards, drive operational performance and ensure customer expectations are consistently exceeded. You’ll act as a senior escalation point while proactively identifying opportunities to improve processes, systems and service delivery. Key Responsibilities Leadership & Team Management Lead, manage and develop the Customer Service and Logistics teams Set and monitor KPIs covering service, delivery, responsiveness and order accuracy Conduct one-to-ones, team meetings and performance reviews Coach and develop team members and identify training opportunities Build a high-performance, customer-focused culture Act as the senior escalation point for complex customer issues Customer Relationships Build strong relationships with key customers and senior stakeholders Act as a senior contact for customer service, logistics and supply chain matters Lead customer review meetings and present service performance data Proactively identify and resolve service issues Develop a strong understanding of customer requirements Support commercial and contractual reviews where required Order Management & Service Delivery Oversee the complete customer order lifecycle from receipt through to delivery Ensure orders are processed accurately and efficiently Monitor outstanding and overdue orders and coordinate corrective action Work closely with Supply Chain, Planning, Warehousing and Logistics to maximise on-time delivery Ensure customer and order information is accurately maintained within the ERP system Monitor forecasts and customer demand, identifying supply risks early Performance & Continuous Improvement Own and monitor the Customer Service KPI dashboard Report on measures including on-time delivery, responsiveness, complaints, overdue orders and forecast performance Analyse data to identify trends, root causes and improvement opportunities Develop and implement corrective action plans Drive continuous improvement across customer service processes Support ERP optimisation, automation and process improvement projects Develop and maintain robust SOPs and processes Cross-Functional Collaboration Work closely with Sales, Finance, Supply Chain, Planning and Logistics Support the resolution of complaints, disputes and credit-related queries Provide customer demand and service insight into wider supply chain planning Collaborate with commercial teams to support inventory reduction initiatives Work effectively with international teams across multiple regions Ensure a consistent customer experience across EMEA About You We’re looking for an experienced customer service professional who has operated at a senior level and is comfortable leading a team while remaining hands-on when required. Ideally, you’ll have: Significant experience in Customer Service, Customer Experience, Order Management or Supply Chain Previous experience managing and developing a team Experience managing key or strategic customer accounts Strong understanding of the end-to-end order lifecycle Experience within manufacturing, industrial, engineering, distribution or a similarly complex environment Good understanding of logistics, warehousing and delivery operations Proven experience improving customer service performance and KPIs Strong analytical skills and confidence working with data Excellent Excel skills, including pivot tables and data analysis Experience using an ERP system such as Microsoft Dynamics 365, SAP or similar CRM experience would be advantageous Power BI or dashboard/reporting experience would be beneficial The Person You’ll be a confident, credible and customer-focused leader who can build relationships at all levels. You’ll be commercially aware, analytical, highly organised and solutions-focused, with excellent communication skills and the ability to influence senior stakeholders. You’ll be comfortable managing escalations and challenging conversations while remaining proactive, collaborative and focused on continuous improvement. Travel: Occasional travel may be required Pension salary exchange totalling 9% (employee 5% sacrifice) 25 days' holiday + 3 days over Christmas + 8 Bank Holidays Free on-site parking Employee bonus scheme Death in service cover If you’re an experienced Customer Service Manager, Customer Experience Manager, Order Management Manager or Customer Operations professional looking for your next challenge, I’d love to hear from you. This is a confidential opportunity. Further details regarding the organisation will be provided to shortlisted candidates. (url removed) (phone number removed)

My client is a growing business based in the Swinton area. Due to growth they are seeking an Accounts Assistant, this is initially for a 3 month contract but could be longer. Reporting to the Finance Manager duties will include: • Posting purchase invoices and credit notes - checking against purchase orders, • Resolving queries with buyers, • Posting payments and receipts, • Updating the daily cashflow, • Allocating payments and receipts, • Posting retention credits, • Assisting with the updating of monthly balance sheet reconciliations, • Monitoring remits/invoice inbox and dealing with queries from suppliers, • Posting monthly credit card invoice and matching to receipts The right candidate will have experience in the above and be looking for a role that will offer development to the right person. Experience of Business Central, Navision or Yooz would be helpful. This role is office based

My client is a growing business based in the Swinton area. There is a requirement for a 3-month fixed term contract for a Purchase Ledger Accounts Assistant. There is also a good chance that this role will be extended or become permanent. The right candidate would be responsible for purchase invoice and credit note postings to the supplier ledgers, and supplier payment approvals and statement reconciliations. The role involves working very closely both internally with other teams and with suppliers to ensure successful processing and payment of purchase invoices. This role has a key focus on co-ordinating both internal and external requirements and ensuring that processes are diligently followed to achieve set KPIs, whilst consistently observing the agreed behaviours to ensure a cohesive and pleasant working environment for all. Key Responsibilities: • Accurate postings to the purchase ledger, • Supplier statement reconciliation, • Supplier payment requests, • Monitoring the AP Invoices mailbox and downloading and filing of supplier invoices, • Monitoring and responding to emails in the AP Enquiries mailbox, • Accurately inputting supplier invoice queries on the Supplier Queries Log - tracking the status to resolution within agreed SLAs, • Supplier communications to request credit notes and statements, • Any other discreet tasks as communicated via the Finance Manager or senior management The right candidate for this role will be available now to start. This role is office based in Swinton and is also looking for someone with string IT skills including excel