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This is an opportunity to step into a high impact customer insight role where your analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages, retains, and

Web Marketing Analyst – App, Digital & Customer. Marketing Analyst – App, Digital & Customer. Delivering customer and commercial insight through cohort and segmentation analysis, identifying what drives high‑value customers.

A fast-growing, family-led healthcare retail group with 550+ practices across the UK & Ireland is seeking a Customer Analyst as they invest heavily on providing long-term commercial value to their partners. Sitting within the CRM function, this role is all about using data to drive smarter customer

Paragon Bank is seeking a Customer Communications Systems Analyst to support application issues and enhance customer experiences. This hybrid role requires strong application support skills, programming knowledge, and excellent customer service abilities.

Business Analyst, Amazon Customer Service. Amazon's Customer Service (CS) department is seeking an experienced Business Analyst to join the team. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

A leading fitness brand in the UK is seeking a Customer Care Optimisation Analyst to enhance customer support operations.

Key responsibilities include designing and implementing strategies that prioritize positive Consumer Duty outcomes, analyzing customer data using SAS and/or SQL, and managing your workload effectively. Description This is looking for a candidate to deliver management information on vulnerable custom

The role involves providing high-quality customer support, troubleshooting application issues, and collaborating with internal teams to improve support processes. Applicants should have a bachelor's degree and a minimum of three years in customer-facing technical support, preferably with experience

Solve system and user issues while advising customers on functionality. Work directly with customers—onsite and remotely—to analyse needs and identify improvement opportunities.

We are looking for an collaborative, driven, and highly capable Mid-Senior Business Analyst to join our Customer Delivery team. You are skilled in collaborating closely with customers and technical partners. You hand over SoWs that are accurate, risk‑assessed, and ready for Customer Delivery.

Addition, a fast-growing digital business in the UK, seeks a Senior Data Analyst to enhance customer engagement through insightful analysis.

Agoda, based in Greater London, is seeking a Senior Analyst to join the Customer Marketing Team. This role involves analyzing customer and engagement data to enhance channel performance and develop insights on customer behavior.

As a Customer Operations Analyst, you will act as the critical link between onboarding and long-term account success. A proactive communicator who prefers calling customers to resolve issues and has a track record of building strong client relationships. Gain immense autonomy to build and shape the

Leverage analytics to understand customer expectations and experiences, enabling the team to tailor services and meet customer needs more effectively. Proven experience with customer service platforms (Salesforce is a plus) and proficiency in customer service analytics tools. Experience in working i

Japanese Customer Service professionals based in the United Kingdom.

A prominent consulting firm is seeking an Insight Analyst to deliver innovative solutions that drive improvement across customer service.

River Island seeks a Customer Analyst in London to provide data-driven insights on customer behavior across digital and retail channels. This role involves analyzing customer data, improving CRM campaign effectiveness, and developing performance dashboards.

The Customer Demand Analyst delivers accurate forecasting, strong customer service, and clear communication with customer supply chain teams, ensuring product availability and effective demand management in a food manufacturing environment. Communicate shortages, supply risks, and recovery plans to

The Customer and Commercial Insights Analyst plays a critical role in enabling customer‑led and commercial decision‑making at COS. Define, track, and evaluate customer‑centric KPIs and performance. Takes a holistic view across customer, channel, and market dynamics to drive growth.

As a Senior Quality Analyst, you'll be the driving force behind the Quality Assurance function for our Customer Support teams — including our AI Agents. Reporting to the Customer Operations Manager, you'll ensure that every customer interaction — whether handled by a person or an AI — meets ou

A global activewear company is seeking a Senior Data Analyst to drive customer and commercial strategy.

A leading insurance company in London is seeking a Senior IT Business Analyst to drive modernization initiatives. Ideal candidates will have prior experience in a strategic business analyst role within the insurance industry.

We’re looking for an adaptable and dynamic Customer Data Insights Analyst to join our Global Customer Team. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategi

Trading accounts (CFDs, Spread Bets, Cash Equities, ETFs, GIA,s ISAs, SIPPs).Platform navigation and technical issues.Trade queries (execution, order types, account activity).OR education in relevant business segment.Investment account types (ISA, GIA, SIPP).Adaptabilityinafast-pacedenvironment.A wi

Amazon is seeking an experienced Business Analyst for their Customer Service department in Greater London. The role involves translating complex business problems into actionable insights and leveraging a variety of data platforms to improve customer experience.

EMEA Customer Research Analyst in London to drive customer insights that influence strategic decisions. The ideal candidate will have at least 4 years in customer/marketing research, proficiency in quantitative and qualitative methodologies, and strong communication skills.

A leading fintech firm is seeking a Senior Customer Services Analyst to enhance their Customer Services capability.

As a Senior Quality Analyst, you'll be the driving force behind the Quality Assurance function for our Customer Support teams — including our AI Agents. Reporting to the Customer Operations Manager, you'll ensure that every customer interaction — whether handled by a person or an AI — meets ou

Agoda is seeking a Data Analyst to join our fast-growing team.

Jack & Jill, a high-growth fintech in London, is hiring a Customer Operations Analyst. This is a unique opportunity to shape the customer success function in a dynamic and mission-driven environment.

This position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable cu

Our client, a rapidly expanding international organisation, is seeking a Customer Success Analyst to take ownership of a diverse portfolio of commercial accounts. A minimum of one year in Customer Success, Account Management, or a similar client‑facing role.

A growth-oriented technology firm in Greater London seeks a Support Analyst to assist customers with issues related to their platform. This role involves collaboration with various teams, ensuring customers receive efficient support and the ability to troubleshoot technical problems effectively.

As a Customer Service Analyst, you will be the first point of contact for our clients, providing timely, accurate, and professional support across multiple channels. Contribute to continuous improvement of customer experience.

We are looking for a data-driven and commercially minded Customer Analyst to join the Marketing and Customer Measurement team at River Island. Support the Lead Customer Analyst with deeper analysis, experimentation, and strategic projects. This role is ideal for an analyst with strong curiosity abou

We’re working with a data‑driven insurance business to hire a Marketing Analyst – App, Digital & Customer. Marketing Analyst – App, Digital & Customer. Delivering customer and commercial insight through cohort and segmentation analysis, identifying what drives high‑value customers.

You will advise customers, configure the platform, and work collaboratively to analyze needs.

The Analyst will work closely with the Customer Insights Manager and cross‑functional partners, including global insights, brand strategy, merchandising, marketing, and digital teams, to ensure insights are translated into action. At Abercrombie & Fitch, the EMEA Customer Research Analyst is a Lon

Boston Consulting Group (BCG) is seeking a Senior Analyst for its Vantage team in London. The role involves providing industry expertise in Customer Service and Contact Centers, and contributing to commercialization efforts.

This role focuses on analyzing customer service data to enhance customer satisfaction and operational productivity. Angi is seeking a dynamic Lead Analyst for the Commercial & Analytics - International team. Candidates should have over 8 years of experience in data analytics, specifically in custome

Severn Trent is looking for a Data & Insight Analyst to join their Customer Operations team. This role involves developing analytical reports and transforming complex data into meaningful insights to enhance customer service.

As a Customer Insight Analyst, you will lead research and insight programmes that help shape how NHS Property Services delivers for its customers. Collaborate with Product, Marketing, Delivery and Customer teams to translate insights into action and contribute to the annual customer insights report.

Mercor is seeking Customer Support / Success Professionals to connect elite talent with leading AI research labs.

This is an exciting opportunity to join us as a Customer Care Optimisation Analyst as we continue our mission to empower women through fitness and beyond. Partner with leadership to identify contact centre operational efficiencies and improvements with a focus on customer centricity. Administer, sup

A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by

CoStar is seeking a Data Operations Support Analyst in London to enhance data feed usage and provide high-quality customer service.