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  • Senior Hairstylist/ Colorist
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    Senior Hairstylist/ Colorist
    11 minutes ago
    £12–£16 hourly
    Full-time
    London

    Overview We are seeking an experienced Hair Stylist and Colour Specialist to join our dynamic team at Alicia Hair and Beauty Hammersmith. The ideal candidate will possess a passion for hair artistry, exceptional customer service skills, and a keen eye for colour techniques. This role offers an exciting opportunity to showcase your expertise in a professional environment dedicated to beauty and client satisfaction. Applicants should be motivated, creative, and committed to delivering outstanding results while fostering a welcoming atmosphere for clients. Responsibilities Provide expert hair styling services, including cutting, colouring, and styling according to client preferences and current trends. Offer personalised colour consultations and execute colour treatments with precision. Maintain high standards of hygiene and cleanliness in the salon environment. Deliver excellent customer service by understanding client needs and advising on suitable hair care solutions. Manage appointment scheduling efficiently at the front desk, ensuring smooth daily operations. Mentor junior staff or apprentices where applicable, sharing knowledge and techniques to support their development. Assist with store management tasks as required, including stock replenishment and maintaining product displays. Skills Proven experience as a Hair Stylist with a strong portfolio of colour work and styling techniques. Proficiency in barbering is desirable but not essential. Excellent communication skills to engage effectively with clients and team members. Strong customer service orientation with the ability to build lasting client relationships. Organized with the ability to manage front desk responsibilities efficiently. Capable of mentoring junior staff or apprentices to foster growth within the team. Knowledge of store management practices and maintaining a welcoming salon environment. This position offers a vibrant work environment where creativity and professionalism are valued. We welcome passionate individuals eager to advance their careers in the beauty industry while delivering exceptional service to our clients. Job Types: Full-time, Part-time, Permanent Benefits: Employee discount Profit sharing Store discount Work Location: In person (W6 0SP)

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  • Head waiter/waitress
    Head waiter/waitress
    2 days ago
    £14–£16 hourly
    Full-time
    Wandsworth, Wandsworth

    We are seeking an experienced & dynamic Head Server to lead our front-of-house team in delivering exceptional guest experiences. The ideal candidate will possess a strong background in hospitality & culinary practices, demonstrating excellent time management skills & a passion for guest services. As the Head Server, you will oversee daily operations, ensuring that service standards are met while fostering a positive environment for both staff & guests. Responsibilities Supervise & train serving staff to ensure adherence to service standards & protocols. Manage the dining area, ensuring it is clean, organised, & welcoming for guests. Engage with guests to provide outstanding service, addressing any concerns or requests promptly. Implement upselling techniques to enhance the dining experience & increase sales. Collaborate with kitchen staff to ensure timely & accurate order fulfilment. Monitor inventory levels of food & supplies, placing orders as necessary to maintain stock. Maintain a thorough knowledge of the menu, including ingredients & preparation methods, to assist guests effectively. Experience Proven experience in a restaurant or hospitality environment, preferably in a supervisory role. Excellent time management skills with the ability to prioritise tasks effectively in a fast-paced environment. Exceptional guest service skills with a focus on creating memorable dining experiences. Experience in upselling techniques & enhancing customer satisfaction through attentive service. Join our team as a Head Server & contribute to creating an inviting atmosphere where guests feel valued & well cared for!

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  • Head Bartender
    Head Bartender
    7 days ago
    £16.5–£19.5 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Bartender involves overseeing the restaurant bar operations and Bartenders' work to ensure that they provide positive customer experience. Ensuring a smooth running of the bar. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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