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Housing Support Worker FTC until 31.08.2026 We're looking for a kind, compassionate and resilient Housing Support Worker to join our Homelessness Social Care Service in Surrey. £25,437.98 per annum, working 35 hours per week. 7 hours per day weekends not included. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Undertake key-working responsibilities for a caseload assigned by the Manager Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available Develop and maintain links with key agencies and service providers in the local community Empower customers to ensure they receive the benefits and services they are entitled to Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate Adhere to Look Ahead's Policies and Procedures Engage in learning and development activity to increase knowledge and skills This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Flexible Open to feedback and self-development Thrives on change and enjoys dynamic diverse environments Is respectful, articulate and sensitive in style of communication Is essentially customer-focused Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviours What you'll bring: Essential: Use of own vehicle IT and functional skills Positive attitude and can-do approach Resilience Flexibility Good communication skills, written and verbally Desirable: Experience working in homelessness, housing or support/care Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. TPBN1_UKTJ

Job Title: Domiciliary Care Driver Location: Thurrock, Essex, UK Hours: Full-time / Part-time (dependent on service needs) About the Role We are seeking a compassionate and reliable Domiciliary Care Driver to join our care team in the Thurrock area. You will play a key role in supporting our clients to live independently in their own homes by providing personal care support, and companionship where required. Key Responsibilities Provide high-quality, person-centred care to clients in their homes, including: Assistance with personal care (e.g., washing, dressing, toileting) where required Helping with medication prompts Supporting clients with daily living tasks Build positive, trusting relationships with clients, respecting dignity, privacy and individual needs. Maintain accurate records of care provided, client interactions and any incidents. Report any concerns about client wellbeing, or safeguarding matters promptly to the appropriate manager. Adhere to all health and safety, safeguarding, and company policies and procedures. Person Specification Essential Full UK driving licence with no serious endorsements and the ability to drive in the UK. Experience in a similar role (e.g., care work, driving service users, patient transport). Good understanding of person-centred care and basic health care needs. Excellent communication and interpersonal skills. Reliable, punctual, and organised. Ability to work independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Previous experience in domiciliary care or health/social care settings. First Aid / Manual Handling / Safeguarding training (or willingness to complete). Knowledge of Warrington and surrounding areas. Skills and Attributes Empathy, patience, and a positive attitude. Strong customer service focus. Ability to follow care plans and instructions accurately. Physically able to assist clients as needed (e.g., mobility support). Good record-keeping skills. Benefits Competitive hourly rate / salary. Mileage allowance (if using own vehicle for work journeys). Full training and development opportunities. Supportive team environment

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care provider in a newly created regional role with real influence over occupancy

Competitive Salary : Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you \n Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Join our Lancaster Sales Team and you’ll play a pa

Due to our continued growth, we are looking for a Customer Care Technician to join our friendly team to assist with the maintenance and any repairs to our properties on each of our sites across the West and East Midlands once handed over to our clients e. To assist the Customer Care Co-ordinator in

Competitive Salary : Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you \n Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Join our Lancaster Sales Team and you’ll play

Customer Care Advisor (Remote / Hybrid). The Customer Care Advisor role is central to supporting contractors as they transition into and operate within an umbrella employment model. Customer Care Advisor opportunity.

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. We are working in exclusive partnership with an elderly care provider who is seeking to appoint a Regional Customer Relations Manager across the East Midlands. Customer Relations M

We're looking for an Quantity Surveyor to bring their commercial expertise into our Customer Care team at Watkin Jones. This is a rare opportunity to work on some of our most prestigious developments while directly shaping how we support our customers after completion.

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, c

Were looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five-star homeowner experience from the moment our customers receive their keys. Regional Head of Customer CareAt Gleeson, we

A leading skincare company is seeking a German Speaking Customer Care Consultant to join their team. The ideal candidate must be fluent in German and English, possess strong customer service skills, and have administrative experience.

Your mission as a Customer Care Consultant — internally known at Birdie as a Partner Care Consultant — is to ensure our partners and their caregivers enjoy an exceptional experience with Birdie. We’re building the technology that powers the future of home healthcare, empowering care teams with

The role involves receiving orders, handling customer queries, and maintaining accurate databases.

A leading consumer finance company in Greater London is seeking a Customer Account Manager to help customers through the loan process. This role demands excellent communication skills and a commitment to customer service.

This permanent position involves handling inbound customer service calls and emails, processing orders, and ensuring timely deliveries. The ideal candidate will possess strong attention to detail, excellent communication skills, and experience in customer service.

Responsibilities include ensuring safety, conducting patrols, and being a proactive presence for customers. The role offers opportunities for career development and values diversity within the team.

This role is focused on managing existing customer accounts, fostering relationships, and providing excellent customer care without the stress of sales targets. The ideal candidate will handle day-to-day account management and engage with customers to ensure satisfaction.

A leading healthcare platform is looking for a Customer Care Knowledge Manager to oversee knowledge and AI systems enhancing the customer care experience. Strong analytical skills and prior experience in customer care and AI functionalities are vital for success.

You will maintain and repair plumbing systems in customer homes, ensuring outstanding service. Join us to make a real difference in our customers' lives.

A leading pharmacy retailer in Greater London is seeking a Store Manager to drive store performance and inspire a passionate team towards exceptional customer care. In this role, you will lead the sales performance, implement company strategies, and adapt to the needs of your customers. Ideal candid

You will support customers with health care services, ensuring queries are handled efficiently. Ideal candidates have customer service experience and a strong communication skillset.

A leading infrastructure company in Greater London is looking for a Customer Care Coordinator to enhance client relationships. In this role, you will promote exceptional customer care, ensuring effective communication with residents and client teams. The ideal candidate will have over 2 years of exp

You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. Experience in sales, customer service, or family liaison roles; care sector experience is advantageous. White House care home, Letchworth Garden City SG

T Support Engineer to provide exceptional customer support.

In this full-time position, you will be the first point of contact for customers, handling repair requests and ensuring efficient service delivery. The ideal candidate should possess strong customer service and organisational skills, and experience in a relevant environment is preferred.

You will handle administrative tasks, ensure smooth order processing, and assist with customer inquiries. A proactive and customer-focused attitude is essential for success in this fast-paced environment.

The ideal candidate has experience in customer service, effective selling skills, and knowledge of the skin care industry. A global retail organization is seeking a Retail Consultant to engage and guide customers toward products. You will deliver exceptional customer experiences that contribute to c

In this customer-facing role, you will be responsible for preparing warranty claims, ensuring documentation meets manufacturer standards, and delivering exceptional service to customers.

The role involves guiding customers through their claims process, maintaining accurate records, and liaising with various stakeholders. The ideal candidate will have over a year of experience in claims or customer service and possess excellent communication skills.

Our mission is to digitise the social care sector (care homes and home care agencies) and help hundreds of thousands of carers to provide a better quality of care to the UK’s most vulnerable people. Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled its

A recruitment agency is looking for a Sales Administrator to enhance customer experience and manage sales opportunities. This role involves handling customer inquiries and processing orders, along with producing and amending quotes.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

A financial services company in the UK is seeking a Downtime Controller to efficiently manage customer queries related to vehicle breakdowns and enhance service delivery. This role requires effective communication and organisational skills to build strong customer relationships and collaborate with

Candidates should have a customer-focused mindset and a problem-solving attitude, with SAP knowledge being a distinct advantage. This is an excellent opportunity for those looking to start their careers in the aviation sector and offers a dynamic work environment.

The successful candidate will engage with residents, manage expectations, and provide high standards of customer care during property work. This position offers a competitive salary, benefits, and opportunities for career progression within the company.

The role involves achieving sales targets, building strong client relationships, and ensuring excellent customer service.

Join us as a Customer Care Consultant – also known internally as a Partner Care Consultant – at Birdie, where we reimagine care for older adults. Your mission as a Customer Care Consultant is to ensure our partners and their caregivers enjoy an exceptional experience. You will be the first point

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Customer Relations Manager | Regional Role | Growing Elderly Care Provider. We are working in exclusive partnership with an elderly care provider who is seeking to appoint a Region

A leading technology firm in the UK is hiring a Service Desk Analyst to manage technology support queries and incidents.You will be the first point of contact for users, ensuring effective resolution of requests and incidents.The ideal candidate should have proven IT support experience and strong co

A global travel management firm seeks a Business Process Improvement Specialist to enhance customer care workflows.

The ideal candidate has experience in sales or customer service, strong organizational skills, and is proficient in Microsoft Office. Responsibilities include managing customer enquiries, maintaining accurate sales records, and creating basic reports.

A luxury skincare company is seeking a French Speaking Customer Care Consultant to provide exceptional service to customers across various channels. This full-time role involves handling customer inquiries, making bookings, and providing product recommendations. Strong communication skills in French

Join a dynamic team dedicated to high customer services standards and values. A leading recruitment agency is seeking a Housing Advisor in Tower Hamlets to provide professional customer service and support to residents.

The ideal candidate will update customers on vehicle servicing, handle bookings, and ensure compliance with GDPR. This full-time role offers a basic salary of £30,000 with an OTE of £36,000, alongside benefits like 30 days holiday, discounts, and a chance to progress your career. No prior experien

Ideal candidates should have a passion for customer care and a desire to learn. A leading opticians company in Grays is seeking a Retail Assistant to enhance customer experience and contribute to team success. This role involves engaging with customers, assisting with eye-tests, and supporting produ