Customer chat jobs in , London - Page 2Create job alerts

Following an award-winning data programme, the company now has an established AI function and is investing further in LLM-powered assistants, RAG pipelines, voice/chat intelligence and early agentic workflows across both customer-facing and internal products.

Full Stack Developer London, Marylebone (Hybrid/Onsite) Are you a developer who loves building products, not just features? Do you thrive at the intersection of robust backend logic, intuitive frontend interfaces, and conversational AI? Are you excited to join a fast-growing, seed-funded startup transforming construction procurement? If you want to own a product from the database to the UI, we’d love to hear from you. About Us At Prolo, we’re reinventing procurement for the construction industry using AI. Our platform helps customers source materials effortlessly across WhatsApp, email, and phone—saving time and money with zero setup. We’re a small, ambitious team of 10 that moves fast, trusts each other, and enjoys building genuinely impactful technology. Your Role As a Full Stack Developer you won’t just be ticket-crunching. You will own the end-to-end experience of our platform. You’ll be responsible for architecting scalable backend services that power our AI engine while ensuring the frontend experience is world-class. You’ll: • Build & Own: Lead the development of new features across the entire stack (Node/Python, React, and Postgres)., • AI Integration: Design and build the interfaces and APIs that allow our users to interact seamlessly with LLMs and conversational agents., • Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features., • Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows., • User Experience: Ensure our chat and workflow interfaces are intuitive, fast, and reliable for real-world users in the field., • Scale: Help shape our engineering culture and technical architecture from the ground up as we grow. What We’re Looking For • The Full Stack: Strong experience with modern frontend frameworks (React) and backend environments (Node.js, Python, or similar)., • Startup DNA: You are comfortable in a fast-moving, seed-stage environment where you often have to figure things out from scratch., • Product Mindset: You care about why we are building something, not just how. You are user-focused and commercially aware., • AI Curiosity: Deep interest in LLMs and conversational products; experience with AI APIs is a significant plus., • Ownership: You take pride in shipping high-quality, tested code and seeing it deliver value to customers. What’s in It for You? • Equity: Become a true stakeholder in Prolo’s success., • Impact: Real ownership over a core product that construction firms rely on daily., • Tech: Work on cutting-edge conversational AI technology., • Location: Join us in our Marylebone office with a flexible hybrid rhythm., • Culture: A high-trust environment that values pace, transparency, and impact. Apply today and help us build the future of construction at Prolo. Prolo Ltd is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds No Agencies!

Key Account Manager (Prestige) – Iconic Spirits Business – London – Up to £55,000 plus car allowance My client is a well-known spirits business in the UK with a range of category defining brands. This business has a strong growth trajectory and hold some of the most popular brands in their portfolio. This global business is a staple across both on and off trade. As the Key Account Manager for this business, you will be pivotal in supporting the strategy for growth across a number of premium and luxury venues in London. Think the Savoy, Rosewood, Langham and other iconic establishments. The Key Account Manager will have day to day account management, P&L oversight and ultimately be responsible for developing relationships. The ideal candidate for this will have a passion for spirits, a strong understanding of the prestige sector and track record in commerciality. Key Account Manager Responsibilities: • Develop and maintain strong relationships with key accounts in the luxury beverage sector., • Work across Prestige and IFT premium brands to deliver on portfolio awareness., • Implement effective sales and marketing strategies to promote our premium drink brands., • Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence., • Stay updated on industry trends, market developments, and competitor activities., • Prepare sales reports, forecasts, and budgets for management review., • Attend industry events, trade shows, and networking opportunities to expand your professional network. The Ideal Key Account Manager candidate: • Previous experience working in the prestige and luxury drinks space across London., • Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!, • Proven track record in delivering growth across both On & Off trade specialist channels., • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation., • Able to negotiate, delivery training and competently explain a alcoholic product range, • Must be able to drive If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Job Title: Paid Social Creative Strategist @ Fast-growing DTC wellness brand Location: London (5x days in the office) Job Type: Full-Time, Permanent Salary: £40,000 – £60,000 DOE A fast-growing, digitally native consumer brand is looking for a Paid Social Creative Strategist to build and scale its performance creative engine across key acquisition channels. Operating across multiple high-growth product categories, the business has established paid social as a core driver of growth. This role sits at the intersection of creativity and performance, focused on producing high-converting creative, testing at speed, and scaling what works. You’ll work closely with the performance and acquisition teams, owning creative strategy end-to-end and directly impacting customer acquisition and revenue. If you’re obsessed with what makes people stop scrolling, click, and convert, and want to operate in a fast-paced, high-growth environment- this is a brilliant opportunity. Key Responsibilities • Own and execute paid social creative strategy across Meta and TikTok, • Develop high-performing hooks, messaging angles and campaign concepts, • Build and run a high-velocity creative testing programme, • Analyse performance data and translate insights into new creative directions, • Write scripts, hooks, headlines and direct-response copy, • Brief and manage designers, editors and external creators, • Take concepts from ideation through to live campaigns, • Continuously iterate on creative to improve CAC, ROAS and overall performance, • Collaborate closely with Performance, Acquisition and Creative teams Skills & Experience Required • Experience creating paid social creative in a D2C, eCommerce or performance-driven environment, • Strong understanding of Meta and/or TikTok ad platforms, • Ability to turn data and insights into high-performing creative concepts, • Strong copywriting and scripting skills for direct-response advertising, • Experience running or contributing to creative testing frameworks, • Highly organised, proactive and comfortable working at pace, • Experience working with UGC and creator-led content, • Exposure to influencer marketing or creator partnerships, • Strong understanding of full-funnel performance metrics (CAC, ROAS, etc.) Why Apply? • Join a fast-growing consumer brand with paid social at the core of its growth strategy, • Take ownership of creative strategy and see direct impact on performance, • Work in a highly collaborative, creative and fast-paced environment, • Clear opportunity to develop and grow within a scaling team, • Be part of building a high-performing creative engine from the ground up If you would like a confidential chat about this role or your next career move, then please get in contact with: Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: ___

Let's start with the obvious. If you're a QA Manager who prefers sitting behind spreadsheets all day… this probably isn't for you. This role lives on the factory floor, coaching QAs, solving problems in real time, keeping standards high even when production is moving fast, and actually improving things not just ticking boxes. What you'll be responsible for: Leading and developing the QA team Maintaining and improving the Quality Management System Supporting HACCP and food safety systems Managing non-conformances and root cause investigations Preparing for BRCGS and customer audits Supporting production teams with quality issues on the floor Driving a strong food safety culture across the site The type of person who does well here - You probably: Already lead a QA team or are a Senior QA / QA Supervisor ready to step up And you're comfortable with: HACCP BRC/customer audits Managing quality incidents Working closely with production teams The setup: Monday - Friday 8am - 5pm 100% site-based Salary: £50,000 If you want a QA role where you're actually trusted to run the function, it's worth a chat. Worst case: you lose 10 minutes. Best case: you land a very solid QA leadership role. TPBN1_UKTJ

Distributor (Self-Employed) - Automotive Aftermarket This is an exciting opportunity for an experienced automotive aftermarket salesperson exploring possibilities to run their own business or an established self-employed distributor looking to add to their portfolio. You will take over an established area with around 120 spending customers. Our client is a leading supplier of automotive consumables / chemical products. They have a strong reputation for quality products and technical expertise. They offer their distributors unparalleled support including set up, product training and on-going marketing. Typical Earnings on this area: Around £40-50k per year - with potential to earn more Location: Covering DH, NE and SR postcodes - ideal locations include Newcastle upon Tyne, Sunderland, Durham, Gateshead, South Shields, North Shields, Washington, Peterlee, Consett, Chester-Le-Street What We Offer • A proven, established customer base with consistent repeat business, • Full Technical, Sales, and Field Support training, • Ongoing marketing and brand support from a respected industry leader, • A high-quality, demonstrable product range with strong customer loyalty, • Unlimited earning potential based on your drive and performance, • A passion for sales and relationship building, • The ambition to grow a territory year on year, • Experience in the automotive aftermarket is advantageous, allied sector experience will also be considered, • Confidence in communication and customer engagement The Role • Service and support an existing customer base of 100+ garages and workshops, • Promote and sell our market leading range of automotive, trade-only consumables, • Increase product penetration within current accounts, • Grow the territory by developing new business opportunities, • Work alongside a national network of 50 experienced professionals Register Your Interest If this sounds like your kind of role, we'd love to hear from you. Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621. Job Reference: 4337KB - Self Employed Distributor - Automotive Aftermarket Consumables Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship. JBRP1_UKTJ

Field Service Technician C£40,000 plus van & overtime Harrow MC Technical Recruitment is currently looking to recruit a global leader in energy and power generation technologies to recruit a Field Service Technician to join their expanding UK service team. This is a field-based role covering sites across the NW London region, supporting the maintenance and servicing of large gas engines used in CHP and renewable energy applications. As a Field Service Technician, you will be responsible for: · Carry out planned and reactive maintenance across customer sites · Perform mechanical and electrical service, repair, and commissioning on large gas engines · Conduct engine overhauls, rebuilds, and diagnostics · Maintain service records and complete detailed job reports · Adhere to all health, safety, and environmental standards while working on-site · Participating in a call out rota · Other duties as required To be considered for this role you should have: · Proven experience working on reciprocating engines, gas engines, CHP generators or heavy engineering equipment · Recognised engineering apprenticeship or equivalent qualification (electrical preferred) · Electrical and mechanical maintenance skills (training can be provided) · Flexible approach to travel and working on customer sites · Full UK driving licence This is an exciting opportunity to join a leading business with huge growth potential. The offer: · Competitive basic salary up to £40,000 · Company van and all tools supplies · Company annual bonus scheme · Overtime guaranteed · Overnight allowances paid · Standby allowances paid · Other company benefits including pension & holidays To apply: If you are interested in this role, please apply via the link below or contact Machaela at MC Technical Recruitment on 01489533030 / for a confidential chat. JBRP1_UKTJ

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. Youll be out on the road whatever the weather, but youll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.50 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. Thats a great deal! (Everyones shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: Company pension of up to 7% matched contributions after just 3 months An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents Hundreds of high street shopping, entertainment and restaurant discounts Life insurance coverage from day one of employment 15% off your weekly shop with Ocado.com Loads more voluntary benefits such as dental and travel insurance at a discounted price Career progression if you suddenly decide that being a driver isnt for you, theres plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You dont need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: Full UK or EU driving licence. Minimum of 12 months driving experience Maximum of 6 penalty points. No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: Fill in an online application - there is no CV needed! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of the interview We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Please note: Our Luton site provides deliveries into a wide range of North London locations, where traffic conditions can be busy and complex. You must be confident in your driving ability and capable of safely navigating high-density traffic routes, urban road layouts, and frequent stop-start conditions. Applicants should be comfortable driving in these environments as a regular part of the role. Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.04 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.30 Sunday Evening Premium £2.54 Overtime rate Monday to Saturday (Day Shift) £16.30 Overtime rate Monday to Saturday (Evening Shift) £17.70 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, youll find a home at Ocado Logistics.c272c101-f45c-4783-b4a0-50ad222b87c0

E-Commerce & Sales Support Executive. Support the Sales Team with pricing, supplier lists, and customer queries via email, phone, and live chat. Sign in to set job alerts for “Sales Executive” roles.

Casual Opportunities Across Hounslow | Hanworth • Chiswick • Brentford • Isleworth • Heston Join Us at Our Recruitment Open Day – Friday 17th April! Curious about what it's really like to be a Swim Teacher at Lampton Leisure? Come along to our Recruitment Open Day for an informal, friendly opportunity to: • Chat with our Swim School Managers and current teachers, • Learn more about our programme, progression pathways, and teaching ethos, • Get a feel for our centres, community, and culture, • Ask questions, explore expectations, and understand how casual work fits around your lifestyle, • Discover the impact you can make across our 5 fantastic sites Whether you're actively job-hunting or just want to explore the possibility — you're welcome! It's the perfect chance to dip your toe in (with no obligation!) and see if we're the right fit for you. About the Job As a Level 2 Swimming Teacher, you'll prepare and deliver high-quality swimming lessons for children and adults using the Swim England Framework. From baby lessons to competitive pathways (Stages 8–10), you'll guide swimmers of all levels to reach their goals—and have fun doing it! You'll have the potential to work across all five of our welcoming sites in the London Borough of Hounslow, supporting one of the biggest and most successful swimming programmes in the region. Key Responsibilities • Deliver dynamic, engaging, and safe lessons following Swim England guidance, • Create lesson plans and update weekly pupil assessments, • Take class registers and ensure all GDPR processes are followed, • Set up and manage equipment throughout each session, • Model Swim England Codes of Ethics & Conduct, • Support safeguarding procedures & escalate concerns appropriately, • Mentor Level 1 Assistant Teachers when required, • SEQ Level 2 Teaching Swimming, or STA Level 2 Award in Teaching Swimming and STA Level 2 Certificate in Teaching Swimming qualification, • Experience of working in a comparable role., • Experience of delivering first class customer service to a diverse client base., • Understanding of relevant health and safety legislation and procedure, and the ability to exercise these in the workplace., • Excellent communication skills, including listening, questioning, and delivering effective feedback, and the ability to quickly build trust and rapport with customers, children, their parent, and school officials. About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? • We offer annual pay reviews and incremental pay increases, • Free GOLD gym membership?, • Enhanced Maternity and Paternity leave?and Pension Scheme, • Exclusive Discounts - save with Lampton Rewards and EE mobile offers, • Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers, • Sustainability Perks - cycle to work and electric car salary sacrifice scheme, • Career Growth – CPD training, structured development, and leadership opportunities Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). JBRP1_UKTJ

Key Responsibilities Provide customer assistance via phone, email, and chat Resolve service-related enquiries efficiently Maintain high customer satisfaction levels Follow established quality and compliance standards Requirements French proficiency B2–C2 Good English communication skills Customer

Lift Service and Callout Engineer Location: London * Westminster * West London (Ealing, Harrow, Pinner, Wembley) * North West London (Brent Cross, Enfield, Hitchin and Luton) About the Company We are a highly respected, fast-growing family-run business looking for a motivated Lift Service Engineer to join our team. We pride ourselves on being a company where you are valued as an individual and supported in your professional growth, rather than being just another number in a large corporation. Purpose of the Role The Lift Service Engineer is responsible for the servicing, callouts, and repair of all lift equipment in accordance with current British and European Standards. Reporting directly to the Contracts Manager, you will play a key role in ensuring lift systems operate safely and reliably while delivering exceptional customer service across our contracted sites. Key Responsibilities * Providing planned and reactive maintenance across all lift contracts. * Responding to emergency callouts and performing necessary remedial works. * Carrying out asset verification and reporting findings. * Completing digital job sheets accurately and on time. * Installing replacement or additional lift equipment as required. * Participating in the on-call rota. * Conducting site surveys and supporting the training of apprentices. * Representing the company professionally to all clients and customers. Person Specification * Experience: 2+ years of relevant industry experience is essential. * Qualifications: NVQ Level 3 in Lift Engineering (Essential). * Knowledge: A good understanding of the latest British Standards for lifts. * Skills: Strong communication skills, attention to detail, and the ability to solve problems under pressure. * Requirements: Asbestos awareness training and Social Housing experience are desirable but not essential. What is on offer * Competitive salary based on experience. * Company van and fuel card. * Consistent overtime and callout opportunities to increase earnings. * A supportive environment with direct access to management. * Career development and progression opportunities. Contact Information If you are looking for a fresh start with a company that values your expertise, please contact James for a confidential chat. Telephone: (phone number removed)

Caterplus - More Than a Meal, It's a Community At Penny House within Caterplus , we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. What you'll be doing... As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: 5 days out of 7 | 40 Hours per week Job ID: 5897 What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

An exciting opportunity has arisen for an experienced Digital Analytics Manager to join a growing, multi-brand organisation as part of its continued expansion. This is a key role within the digital function, offering the chance to shape and lead the analytics strategy across a complex digital estate. The Role As Digital Analytics Manager, you will take ownership of the end-to-end analytics and measurement strategy across websites and mobile apps. Youll combine deep technical expertise with strong commercial awareness to deliver actionable insights that drive performance and enhance customer experience. Working cross-functionally with Product, UX, Development and Digital Trading teams, you will ensure robust tracking, reporting, and governance frameworks are in place, while championing data-led decision making across the business. Key Responsibilities Own and develop the digital analytics and measurement strategy across web and app platforms Define and maintain measurement frameworks aligned to business objectives, trading priorities and customer journeys Lead the implementation, configuration and optimisation of analytics platforms (e.g. Google Analytics 4) Oversee tagging strategy and governance using tools such as Google Tag Manager Manage consent and cookie compliance via platforms such as OneTrust Partner with Product, UX, Development and Compliance teams to define and implement data layer requirements Deliver insightful reporting and dashboards across multiple brands and digital touchpoints Analyse customer behaviour, acquisition channels, conversion funnels and engagement trends to identify optimisation opportunities Evaluate digital marketing effectiveness across paid, owned and earned channels Support CRO and testing initiatives, measuring the impact of experiments and new features Ensure tracking compliance and data integrity across all platforms Manage relationships with external partners and vendors where required Educate and support internal stakeholders in KPI understanding and data-driven decision making About You You are a commercially minded, insight-driven analytics professional with a strong technical background and a passion for improving digital performance. Youre comfortable working in a fast-paced, multi-brand environment and enjoy collaborating with cross-functional teams. Skills & Experience Proven experience in digital analytics within retail, ecommerce or multi-brand environments Strong expertise in Google Analytics 4 (or similar web/app analytics platforms) Hands-on experience with tag management solutions such as Google Tag Manager Experience with consent management platforms (e.g. OneTrust) Familiarity with cloud-based data platforms such as Google Cloud (BigQuery) or similar Strong understanding of ecommerce metrics, customer journeys, attribution and conversion optimisation Experience working with developers on tracking implementation and data layer design Advanced reporting and dashboarding skills (e.g. Looker Studio, Power BI, Tableau) Ability to translate complex data into clear, actionable insights Strong stakeholder management and communication skills Able to balance strategic thinking with hands-on delivery Desirable Experience with app analytics tools (e.g. Firebase) Exposure to behavioural analytics tools (e.g. Hotjar) Experience with data pipeline tools (e.g. Fivetran) Background in retail, home, DIY or general merchandise sectors Previous mentoring or line management experience Whats on Offer Competitive salary Pension scheme Employee discount Long service awards Cycle to Work scheme If you are currently seeking a new challenge and feel you would be a good fit, then please submit an up to date CV by using the apply button below. For an informal chat please call TQR Plymouth and ask for Laura, many thanks for your interest. TPBN1_UKTJ

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef de Partie you will support, organise, mentor and train members of the kitchen team in line with company procedures. Ensure food preparation and control meets requirements in respect of COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported Support the manager in maintaining, ordering and controlling food stocks within budget Maintaining up to date product and menu knowledge, and maintaining a high standard of food preparation and presentation, ensuring portion and quality control Ensuring high standards of cleanliness of all areas in the kitchen and of equipment Maintain and achieve catering budgeted targets and costs as stipulated by head chef and the management team To ensure all daily tasks are carried out to a high standard. To assist with ordering, costing, recipes and stock taking as and when required. To ensure that all casuals working under your supervision follow the standards expected within Schroders and by Elior / Lexington To ensure accurate weekly stock take is carried out and completed in the correct time scale. Ensure cleaning schedules are strictly adhered to and signed as and where required. To ensure the accurate recording of all temperature requirements are documented correctly, raising any concerns immediately To ensure all allergen information are documented correctly Report any problems that occur with regards to Health & Safety, temperatures, cleanliness and other general issues to the correct departments, bringing to the Head Chef's attention To ensure that complaints are handled quickly and efficiently and brought to the attention of the management at the earliest opportunity. To report any malfunctions of equipment to the persons responsible. To take a proactive and professional approach to the business as a whole and to actively promote Elior / Lexington to our customers and clients To adhere to all company policies and procedures To carry out any other reasonable request made by a member of management Report and take necessary action for any incident of injury, fire, theft, loss, damage and unfit food to management. Working Pattern: Monday - Friday, P redominantly between 7am -3:30pm but some flexibility is required between 7am - 5:30pm depending on business needs What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

The Role: As the Pre‑Construction Technical Officer, you will lead on all technical planning and pre‑construction activities, producing detailed specifications, drawings, feasibility studies and compliance checks to support planned works, regeneration, net zero programmes and major investment schemes. You'll work closely with internal teams, consultants, contractors and residents to make sure every project starts on the right footing, fully aligned with legislative, safety and quality standards. Key Responsibilities: • Produce detailed technical specifications, briefs, drawings and schedules for planned works, regeneration and net‑zero projects., • Carry out technical assessments, feasibility studies, site surveys and property inspections., • Ensure all pre‑construction documentation meets regulatory, safety and policy requirements, including Building Regulations, CDM, Asbestos regulations and the Building Safety Act., • Prepare preliminary costings, tender documents and support procurement processes., • Support the integration of Decent Homes, compliance and Building Safety Act requirements into project planning., • Maintain project documentation, H&S files, risk registers and reporting for managers., • Liaise with internal teams, consultants and contractors to ensure smooth transition from design to delivery., • Support contractor vetting for quality, safety and value., • Engage with residents and support communication during planning stages., • Champion quality, compliance and best practice across all pre‑construction activities., • Contribute to continuous improvement and development of technical standards. What We’re Looking For: • Strong technical knowledge of construction methods, building regulations and compliance requirements., • Ability to produce technical specifications, drawings and high‑quality project documentation., • Good understanding of H&S legislation, property compliance and housing law (HHSRS, disrepair)., • Excellent communication, organisational and problem‑solving skills., • Competence in Microsoft Office and construction‑related software (CAD, scheduling, etc.)., • Ability to work across multiple teams and levels, supporting collaborative project planning., • Experience in technical planning, specification writing or pre‑construction within housing, construction or asset management., • Experience diagnosing building defects and undertaking site surveys. Qualifications Required: • HNC/HND, NVQ Level 3 or equivalent technical construction qualification., • Professional membership (RICS, CIOB or similar) desirable., • Strong commitment to equality, diversity, customer service and continuous learning. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist

Our client is a leading award-winning London based developer, delivering high quality properties throughout the Capital. We are working with the Customer Service team to onboard a Customer Liaison/Relations Manager to manage the customer journey from occupation through the two-year post occupation period. Ideally, you will be ambitious and be able to show a high level of relevant and demonstrable experience within a volume led house builder and with a desire to add additional value to the function where required. Please get in touch for more details and a confidential chat with Stuart. Ref: 4384SJ

Social Media Sales Team Manager Join A Top Performing Virtual Sales Teams Ready to take ownership, drive results and be part of a high-energy sales team that wins? My client is an award-winning virtual team handling high volumes of holiday enquiries every day - turning conversations into bookings and delivering exceptional customer experiences from start to finish. The Role as a Social Media Sales Team Manager Manage a team of 12 agents dealing with customer enquiries across Facebook, Live Chat & WhatsApp Support your team while they convert inbound conversations into bookings Deliver fast, responsive service - speed matters Create and promote your own social media offers alongside your team Spot trends, track performance and stay ahead of competitors Why Join Us Fully remote, high-performing team of 12 Strong culture of performance, support and accountability Real ownership of your team, customers, and results A growing, evolving business where your ideas count If you have managed a retail, call centre or virtual team and are…… Sales-driven and target-focused Thrive in a fast-paced environment Confident communicator who builds rapport quickly Self-motivated and comfortable working remotely Confident manager/assistant manager If you love sales, pace and performance - this is your team! Please click the link to apply or send your CV to / call Nichola on (phone number removed)

Fall Protection Installation & Inspection Team – NSS Group Part of NSS Testing You should have the ability to work flexibly, including nights, weekends and occasional stays away from home as required. The Division NSS Testing specialises in the testing, inspection and installation of commercial building assets, including fall arrest systems, life safety equipment, automation and access control systems. Due to continued growth, we are looking for experienced Height Safety Engineers or Installation Teams to join our skilled team. We are particularly interested in hearing from existing teams (Lead Engineer and Engineer) who currently work together and would like to move roles as a pair. The Role As part of the team, you will be responsible for servicing, maintaining, repairing and installing a range of height safety equipment across commercial buildings throughout the UK. This includes fall arrest and life safety lines, fall restraint and abseil eyebolts, gantries and walkways, guardrails, fixed and portable ladders and general lifting equipment. You will ensure that all work is completed in line with relevant health and safety regulations and British Standards. You will also be responsible for identifying and reporting any additional works required following servicing or reactive works. The role involves working professionally on customer sites nationwide and supporting other divisions within NSS when required. Important Information To ensure a fair and unbiased recruitment process, we have partnered with Hubert.ai as part of the application process. After submitting your application, you will be invited to participate in a short chat-based interview with our virtual recruitment assistant Hubert. This typically takes around 15 to 20 minutes to complete. For helpful guidance before completing the interview, please visit: (url removed)> Benefits We offer a fully equipped company vehicle with fuel card, overtime paid at time and a half, and all equipment provided including a mobile phone and full PPE. You will also benefit from personal development through industry recognised training, 20 days holiday plus 8 bank holidays, and a monthly Reward and Recognition Scheme with retail vouchers. Additional benefits include a TradePoint card giving 10% discount at B&Q, a birthday day off after length of service, eye care vouchers, a referral bonus scheme and access to the Medicash health cash plan which includes dental, gym and retail discounts. Requirements You should have a smart and professional appearance and manner, a full clean driving licence and the experience and competency required to work safely at height. Previous experience in a similar role is essential. You should be able to work both independently and as part of a team, with good communication skills, strong organisation and excellent attention to detail. The Business NSS Group is a national specialist services provider delivering building maintenance, window and specialist cleaning, platform hire and equipment testing across the UK. Our dependable in-house teams work around the clock and nationwide, delivering high quality self-delivered services while setting new standards for safety, speed and consistency

Elior Hospitals - Nourishing Those Who Care At St Bart's Hospital within our Hospitals division , we make sure teams, patients, and visitors have access to wholesome, comforting food when they need it most. Because good nutrition isn't just fuel • it's part of the recovery journey, and we're proud to play a role in that. What you'll be doing... As a Sous Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. We will give you responsibility for ensuring the food is to the highest standard, the kitchen area is always clean and well presented, and well-stocked. Ensure the food is to the highest standard Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed Support running the day to day requirements of the site as well as leading on events Working Pattern: 5 days out of 7 | 37.5 hours per week Salary: Up to £32k per annum (£16.37 per hour) Job ID: 6021 What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Experience in making canapes and bowl food. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Mobile Maintenance Electrician London and Surrounding areas £45-48k with door to door travel paid 23 days holiday rising to 25 Great employee benefits Are you a fully qualified Electrician with NVQ and AM2 looking for a new role paying door to door travel time. This company cover various commercial properties including Schools, Collages, Data Centres and offices across London, Berkshire, Surrey, Bedford with some sites in Essex and Hertfordshire. Door to door travel will be paid so although some travel will be involved plenty of money to be earned from doing so. Mobile Electrical Maintenance Engineer covering London and surround areas. This company require an experienced Electro/Mechanical engineer who can also undertake Fault-Finding. Someone experienced in a wide variety of electrical systems, associated central plant and controls. Conversant in electrical circuit diagrams. Computer literate and be able to produce simplified technical reports. Duties will include servicing and maintenance of electrical systems and HVAC equipment in a variety of Commercial Buildings, Education, Data Centres, Laboratories, Retail, etc. Able to undertake some installation of new systems for HVAC, lighting and panels. Candidates should have the following Level 3 Electrical certificate with AM2 2391 testing desirable but not essential Must hold a Full UK driving licence You will get Salary £45-48k Door to door travel paid Plenty of opportunity for overtime Vehicle provided Mobile phone Fuel cards provided Expenses covered DBS will be requested on start date Good customer relations. A strong work ethic and the desire to grow in the company Enjoys working with a team For further information on the role and the company you will be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat

Caterplus - More Than a Meal, It's a Community Step away from the same kitchen every day. As a Relief Chef with Caterplus, you'll become our trusted regional expert - stepping into different sites across the region to support, steady the ship and keep our communities well-fed and cared for. If you're a confident, adaptable chef who enjoys variety, autonomy and a role that genuinely makes you feel needed, this is the one. This role spans key regions across the East, South East and South West of England, together with North Wales. You must be flexible, hold a full valid UK driving licence and have your own reliable transportation. Benefits include car allowance and mileage. What you'll be doing... Cover planned and unplanned absence across multiple Caterplus locations Support teams during busy periods or transition Bring consistency, standards and leadership wherever you go Keep kitchens running safely, efficiently and to Caterplus standards Act as the regional specialist for Textured Modified Foods (TMF), delivering training and best practice Build strong relationships with managers and operations teams across the region Role model high standards in H&S, food safety and compliance No two weeks will look the same - you'll work with different teams, strengthen different kitchens and make a visible impact everywhere you go. What can you bring? Senior chef experience Calm, organised and confident under pressure A genuine passion for customer service Strong kitchen management and people leadership A positive, solutions-focused approach TMF experience helpful, though training provided Hours & Region 5 out of 7 days 40 hours per week (no late evenings) This role spans key regions across the East, South East and South West of England, together with North Wales. Car allowance Mileage (33p per mile petrol, 26p per mile electric) Being a Relief Chef at Caterplus gives you: Variety instead of routine More responsibility and autonomy Faster skills development across different sites Wider visibility with senior leaders (accelerates progression) A role where you're the person people rely on when it counts If you enjoy being the chef who can "walk into any kitchen and make it work", you'll thrive here. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! Drive in Style -Enjoy a car allowance One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Electrician Are you an experienced Electrician with renewable energy experience looking to move off the tools into a technical specialist role? A fast-growing renewable energy company based in Leeds is looking for an Electrical Renewables Specialist to support their expanding UK installation teams. This is an exciting opportunity to use your electrical knowledge to support engineers installing Solar PV, Battery Storage and EV Charging systems across the country. This role is ideal for someone who has strong electrical experience and renewable knowledge but wants to transition into a technical support, compliance and quality role within a rapidly growing sector. The Role You will work as part of a specialist renewables team, providing technical support to installation engineers across the UK while ensuring all installations meet company and regulatory standards. Key responsibilities include: • Providing remote technical support to field engineers installing Solar PV, battery storage and EV chargers, • Diagnosing electrical installation issues and providing technical solutions via phone or live chat, • Carrying out desktop compliance audits on completed installations, • Ensuring installations meet industry regulations and company standards, • Supporting internal departments including customer service and aftercare teams, • Maintaining accurate job records and technical documentation on internal systems, • Supporting the continuous improvement of installation processes and technical guidance Requirements We are looking for experienced electrical professionals who have: • Minimum 5 years electrical experience, • At least 2 years renewable installation experience (Solar PV, EV Charging or Battery Storage), • Strong fault finding and diagnostic skills, • 18th Edition Wiring Regulations, • NVQ Level 3 Electrical Installation, • City & Guilds 236 Part 1 & 2 (or equivalent), • Excellent organisation and communication skills Desirable Experience The following experience would be beneficial but is not essential: • Solar PV installation, • Domestic EV charger installation, • Battery storage systems, • Electrical wiring of air source heat pumps About the Company You will be joining a rapidly expanding renewable energy business working with some of the biggest names in the energy and home services sector. The company is backed by global investors and operates as part of a major UK home services group. With growing demand for clean energy solutions, this role offers strong long-term career security within the renewables industry. Benefits • 30 days annual leave + bank holidays, • Private medical cover, • 4× salary death in service cover, • Salary sacrifice pension (matched up to 6%), • Paid maternity & paternity schemes, • Ongoing training and career development If this role is of interest please click apply

This role is based Hybrid in Central London 4 days a week on site (Non-Neg) with a Salary up to £55,000 per annum. A fast-growing direct-to-consumer brand is looking for a Customer Experience Lead to run and scale its inbound customer support operation. This is a hands-on leadership role where you’ll take ownership of the day-to-day performance of the CX team, lead managers and frontline specialists, and ensure customers consistently receive exceptional support. If you enjoy building high-performing teams, improving processes and delivering outstanding customer experiences, this role offers the opportunity to make a real impact in a growing business. You’ll report to the Head of Customer Experience and lead a team supporting customers across phone, email, chat and social channels. You’ll be responsible for both operational performance and team development, ensuring the support function scales effectively as the business grows. Key Responsibilities Team Leadership Lead and develop CX Managers and frontline teams Build a high-performing, accountable and motivated team culture Coach managers to drive performance and engagement Operational Performance Own the day-to-day performance of inbound customer support Ensure service levels, quality and productivity targets are consistently met Manage staffing, scheduling and workload planning Customer Experience Excellence Handle complex customer escalations with sound judgement Maintain high service standards across all channels Identify trends in customer feedback and drive improvements Data & Performance Own key CX metrics including SLA, CSAT, quality and productivity Analyse performance data to identify opportunities for improvement Introduce scalable processes that improve efficiency and service quality You’re an experienced CX leader who knows how to build and motivate high-performing support teams. You bring a strong operational mindset, a data-driven approach, and the ability to stay calm and decisive when handling complex situations. You’ll likely have: 2–3+ years leading customer support or CX teams Experience managing managers or senior team members Strong ownership of performance metrics and KPIs A proven track record of improving service quality and team performance Excellent judgement when managing escalations and customer issues

2 x Lift Service Engineers Location: West London – covering Ealing, Harrow, Pinner, Wembley Salary: Competitive + Overtime + Benefits About the Company A highly respected, fast-growing family-run business looking for a motivated Lift Service Engineers to join our team. We pride ourselves on being a company where you are valued as an individual and supported in your professional growth, rather than being just another number in a large corporation. Purpose of the Role The Lift Service Engineer is responsible for the servicing, callouts, and repair of all lift equipment in accordance with current British and European Standards. Reporting directly to the Contracts Manager, you will play a key role in ensuring lift systems operate safely and reliably while delivering exceptional customer service across our contracted sites. Key Responsibilities Providing planned and reactive maintenance across all lift contracts. Responding to emergency callouts and performing necessary remedial works. Carrying out asset verification and reporting findings. Completing digital job sheets accurately and on time. Installing replacement or additional lift equipment as required. Participating in the on-call rota. Conducting site surveys and supporting the training of apprentices. Representing the company professionally to all clients and customers. Person Specification Experience: 2+ years of relevant industry experience is essential. Qualifications: NVQ Level 3 in Lift Engineering (Essential). Knowledge: A good understanding of the latest British Standards for lifts. Skills: Strong communication skills, attention to detail, and the ability to solve problems under pressure. Requirements: Asbestos awareness training and Social Housing experience are desirable but not essential. What is on offer Competitive salary based on experience. Company van and fuel card. Consistent overtime and callout opportunities to increase earnings. A supportive environment with direct access to management. Career development and progression opportunities. Contact Information If you are looking for a fresh start with a company that values your expertise, please contact James for a confidential chat

An exciting opportunity has arisen for an experienced Digital Analytics Manager to join a growing, multi-brand organisation as part of its continued expansion. This is a key role within the digital function, offering the chance to shape and lead the analytics strategy across a complex digital estate. The Role As Digital Analytics Manager, you will take ownership of the end-to-end analytics and measurement strategy across websites and mobile apps. You’ll combine deep technical expertise with strong commercial awareness to deliver actionable insights that drive performance and enhance customer experience. Working cross-functionally with Product, UX, Development and Digital Trading teams, you will ensure robust tracking, reporting, and governance frameworks are in place, while championing data-led decision making across the business. Key Responsibilities • Own and develop the digital analytics and measurement strategy across web and app platforms. Define and maintain measurement frameworks aligned to business objectives, trading priorities and customer journeys, • Lead the implementation, configuration and optimisation of analytics platforms (e.g. Google Analytics 4), • Oversee tagging strategy and governance using tools such as Google Tag Manager, • Manage consent and cookie compliance via platforms such as OneTrust. Partner with Product, UX, Development and Compliance teams to define and implement data layer requirements, • Deliver insightful reporting and dashboards across multiple brands and digital touchpoints, • Analyse customer behaviour, acquisition channels, conversion funnels and engagement trends to identify optimisation opportunities. Evaluate digital marketing effectiveness across paid, owned and earned channels, • Support CRO and testing initiatives, measuring the impact of experiments and new features, • Ensure tracking compliance and data integrity across all platforms, • Manage relationships with external partners and vendors where required, • Educate and support internal stakeholders in KPI understanding and data-driven decision making About You You are a commercially minded, insight-driven analytics professional with a strong technical background and a passion for improving digital performance. You’re comfortable working in a fast-paced, multi-brand environment and enjoy collaborating with cross-functional teams. Skills & Experience • Proven experience in digital analytics within retail, ecommerce or multi-brand environments. Strong expertise in Google Analytics 4 (or similar web/app analytics platforms), • Hands-on experience with tag management solutions such as Google Tag Manager, • Experience with consent management platforms (e.g. OneTrust). Familiarity with cloud-based data platforms such as Google Cloud (BigQuery) or similar, • Strong understanding of ecommerce metrics, customer journeys, attribution and conversion optimisation, • Experience working with developers on tracking implementation and data layer design, • Advanced reporting and dashboarding skills (e.g. Looker Studio, Power BI, Tableau)., • Ability to translate complex data into clear, actionable insights. Strong stakeholder management and communication skills, • Able to balance strategic thinking with hands-on delivery Desirable • Experience with app analytics tools (e.g. Firebase), • Exposure to behavioural analytics tools (e.g. Hotjar). Experience with data pipeline tools (e.g. Fivetran), • Background in retail, home, DIY or general merchandise sectors, • Previous mentoring or line management experience What’s on Offer • Competitive salary, • Pension scheme, • Employee discount, • Long service awards, • Cycle to Work scheme If you are currently seeking a new challenge and feel you would be a good fit, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat please call TQR Plymouth and ask for Laura, many thanks for your interest

About the role Our client is looking for an experienced and confident Retail Florist to join their store. This is a hands-on role suited to someone with strong floristry skills, a great eye for design, and the confidence to lead from the front. You'll be heavily involved in day-to-day floristry while also supporting the Head Florist, mentoring junior team members, and helping to grow the floristry side of the business. You'll work across a varied and interesting mix of floristry, including weddings, funerals, contract flowers, and seasonal work, all while delivering a warm, thoughtful service to customers. What you'll be responsible for Creating floristry for: Weddings - from bridal bouquets to full event flowers, confidently interpreting briefs and costing proposals Funerals - producing sensitive and professional tributes including sprays, wreaths, letters, and sympathy arrangements Contracts - weekly flowers for a high-profile London restaurant, with scope to grow this area Seasonal work - including leading Christmas wreath production and other peak periods Supporting and mentoring junior florists Deputising for the Head Florist when required Managing stock, ordering, and flower care standards Coordinating with other stores to ensure fresh bouquets are delivered daily Working closely with the wider retail team to deliver an excellent customer experienceWhat do I need? Several years' experience in floristry A strong portfolio covering weddings, funerals, and/or contract work Confident client-facing skills: warm, sensitive, and professional Good organisational skills with commercial awareness around costing and quoting A genuine passion for flowers, plants, and design Supervisory or senior experience is ideal, but strong all-rounders ready to step up will be consideredAbout the client Our client is a fast-growing, family-run group of unique garden shops across South East and Central London. Independently owned, they are proud horticulturalists and florists, known for expert advice, beautiful displays, and exceptional customer service. Their stores sit at the heart of their local communities, acting as welcoming hubs while continually evolving their retail spaces. With ambitious plans for the future and a strong focus on developing their people, it's an exciting time to join the business. What's next? If you'd like to have an informal chat about the role, please call me, Rae, on (phone number removed), email (url removed), or send me a message on LinkedIn if you feel you tick the majority of the boxes. RG21012

Customer Care & Operations Assistant London – Hybrid £28,000 – £30,000 Permanent We are working with a growing luxury retailer looking to hire a Customer Care & Operations Assistant to join their dynamic team in London. This is a fantastic opportunity for someone early in their career who has 1–2 years’ experience in customer operations or customer experience, ideally within luxury retail, fashion, D2C or e-commerce. You will play a key role supporting both customer experience and operational processes, acting as the link between customers, internal teams, and logistics partners to ensure orders are delivered smoothly and customers receive an exceptional service. Key responsibilities include: Managing customer queries across email, live chat, social and phone Supporting wholesale and D2C customer relationships Overseeing order fulfilment, returns and logistics coordination Monitoring stock and working with internal teams and 3PL partners Tracking customer service KPIs and improving processes We’re looking for someone who: Has 1–2 years’ experience in Customer Operations / Customer Service / CX Ideally comes from luxury retail, fashion or D2C e-commerce Is confident using systems such as Shopify, CRM tools or similar platforms Has excellent communication skills and strong attention to detail Is proactive and enjoys problem solving in a fast-paced environment Benefits include: Hybrid working, private medical & dental (after probation), staff discount, pension and career development opportunities

Caterplus - More Than a Meal, It's a Community Step away from the same kitchen every day. As a Relief Chef Manager with Caterplus, you'll become our trusted regional expert - stepping into different sites across the region to support, steady the ship and keep our communities well-fed and cared for. If you're a confident, adaptable chef who enjoys variety, autonomy and a role that genuinely makes you feel needed, this is the one. You must be flexible, hold a full valid UK driving licence and have your own reliable transportation. Car allowance and mileage provided. What you'll be doing... Cover planned and unplanned absence across multiple Caterplus locations Support teams during busy periods or transition Bring consistency, standards and leadership wherever you go Keep kitchens running safely, efficiently and to Caterplus standards Act as the regional specialist for Textured Modified Foods (TMF), delivering training and best practice Build strong relationships with managers and operations teams across the region Role model high standards in H&S, food safety and compliance No two weeks will look the same - you'll work with different teams, strengthen different kitchens and make a visible impact everywhere you go. What can you bring? Senior chef experience Calm, organised and confident under pressure A genuine passion for customer service Strong kitchen management and people leadership A positive, solutions-focused approach TMF experience helpful, though training provided Hours & Region 5 out of 7 days 37.5 hours per week (no late evenings) Covering sites in the Leicestershire area within our over-55 catering communities Car allowance Mileage (33p per mile petrol, 26p per mile electric) Being a Relief Chef Manager at Caterplus gives you: Variety instead of routine More responsibility and autonomy Faster skills development across different sites Wider visibility with senior leaders (accelerates progression) A role where you're the person people rely on when it counts If you enjoy being the chef who can "walk into any kitchen and make it work", you'll thrive here. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! Drive in Style -Enjoy a car allowance One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

The Role: As the Property Surveyor, you will carry out a wide range of property inspections, diagnose defects, prepare specifications and oversee the delivery of repairs, planned works and remedial activity. You will support the Senior Property Surveyor with complex cases and provide technical advice to ensure high standards, regulatory compliance and effective contractor performance. Key Responsibilities: • Diagnose root causes of building issues and propose appropriate remedial solutions., • Inspect homes for repairs, defects, damp & mould, HHSRS hazards, voids and disrepair., • Prepare detailed specifications, schedules of work and drawings where required., • Ensure compliance with Building Regulations, H&S legislation and internal standards., • Raise and manage work orders, valuations and variations using schedule‑of‑rates., • Monitor and assess contractor performance, ensuring quality and value for money., • Complete post‑work inspections and address any quality or customer issues., • Provide technical advice to residents, colleagues, and stakeholders., • Support with escalated complaints, disrepair cases and evidence for legal matters., • Maintain accurate data and record‑keeping in property and asset systems., • Identify recurring issues and support improvements to asset performance. What We’re Looking For: • Strong diagnostic skills and understanding of building pathology and repair techniques., • Knowledge of housing maintenance, compliance, H&S legislation and damp/mould regulations., • Excellent communication skills with the ability to explain technical issues clearly., • Ability to manage a varied caseload, prioritise work and keep accurate records., • Experience monitoring contractor performance and delivering property inspections., • Competence with IT, surveying tools and mobile technology., • Flexible approach to working across office and site environments. Qualifications Required: • Degree or equivalent qualification in Building Surveying or related discipline., • HNC/HND in Building Surveying or equivalent experience., • Commitment to equality, diversity and delivering inclusive services. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist

Elior - A Workplace That Works for You We're looking for a Culinary Development Manager to lead recipe development and menu delivery in partnership with culinary and operational teams, ensuring all offerings meet commercial, sustainability, and nutritional goals. This is a field-based role covering our stadia hospitality, working across high-volume venues and live events. You'll collaborate with site teams to deliver consistent, high-quality food experiences and contribute to menu innovation and operational improvements. What you'll be doing? Collaborate with sector Development Chefs to create cost-effective, compliant, and operationally feasible recipes and menus. Monitor food trends to support innovation and sales growth. Improve menu compliance through better processes, guidance, and training tools. Engage stakeholders to ensure successful menu implementation with clear recipes. Lead recipe development, testing, and innovation, ensuring appropriate cost, portioning, and suppliers. Work with Marketing to deliver aligned promotional activity. Optimise ingredient and SKU usage to support APL and sales targets. Use site and customer feedback to drive continuous improvement. Mitigate inflation impacts and manage ingredient ranges in line with purchasing strategy. Support supplier reviews and manage menu margins to meet profit targets. Integrate new recipes into menu cycles, ensuring compliance and viability. Contribute to food concepts, support other sectors, and stay current on trends, nutrition, and legislation. Working pattern: Monday to Friday, 37.5 hours a week Job ID: 6166 What can you bring? Experience with menu management systems and Microsoft Office. Strong communication and stakeholder engagement skills. Knowledge of allergen regulations, calorie labelling, and legislation. Ability to analyse data and strong operational food knowledge. Excellent organisation, problem-solving, and attention to detail. Flexible, commercially aware, and confident working independently or as part of a team. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • generous holiday allowance of 33 days, with the option to buy more. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Drive in Style, • Enjoy a company car or car allowance One small thing- we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Commercial Gas Engineer Covering London and the surrounding areas Door-to-door travel paid £50,000 - £55,000 PA 25 Days Holiday Van and Fuel card, Personal use available Are you a Commercial Gas Engineer experienced in planned and reactive maintenance, and happy to carry out remedial, small, and minor installation works? This Facilities Services company has recently secured several new contracts across London and the surrounding areas and is looking for a skilled engineer to join their expanding team. You will be responsible for: Servicing and maintaining commercial boilers, gas-fired AHUs, plumbing, and hot water systems Installing and repairing unvented cylinders, valves, and pumps Carrying out minor plumbing works where required Producing high-quality work and maintaining excellent customer service standards Requirements All relevant Commercial Gas qualifications (COCN1, ICPN1, TPCP1A, etc.) Proven experience working on boilers, gas-fired water heaters, burners, AHUs, and radiant heaters Strong understanding of plant room systems, including pumps, valves, fans, and pressurisation sets Full UK driving licence What's on Offer Salary: Up to £55,000 (based on 40 hours per week) Door-to-door pay (lunch break only deduction) Company van, fuel card All specialist tools provided 25 days holiday + bank holidays For further information on the role, contracts, and the company you would be working for please APPLY NOW or get in touch with Rhyme Henderson for a confidential chat

Kenny Recruit are looking for a Supply Chain & Logistics Coordinator to join the UK team of a growing FMCG company. Our client produces and sells its own drinks into hospitality and retail, with a focus on creating products that not only taste and look great but are also better for the planet and the people who grow the ingredients. With ethics at the heart of the brand, their premium, organic drinks have won multiple awards. This is an exciting time to join the business as it continues to grow and expand into an increasing number of retailers, offering excellent exposure across multiple departments. As a Supply Chain & Logistics Coordinator, you will be a vital part of the team. This is a dynamic role where you will be encouraged to learn and take on new responsibilities. You will support the UK Operations Manager in ensuring the efficient running of the supply chain. The role is responsible for smooth day-to-day operations across logistics, stock management, data systems, customer service, and order fulfilment. Working closely with logistics partners, production sites, and internal sales and marketing teams, you will help ensure products move efficiently through the supply chain while supporting the UK sales and marketing teams in driving growth. Salary: £30,000 - £40,000 per annum (depending on experience) + benefits Location: Central London, 3 days a week in the office Working Hours: 9am – 5pm Responsibilities: Stock Management & Product Distribution * Monitor stock levels across all warehouses * Track stock on hand and complete monthly reconciliations with logistics partners * Manage distribution of sample and POS stock from the sample warehouse * Collaborate with marketing and sales teams to support events, promotions, and sampling Data & Systems Management * Maintain accurate operational and product data across internal and external systems * Update ERP platforms and supplier data portals * Ensure accuracy of customer details, pricing, product specifications, and supply chain data * Support internal reporting and customer requirements with up-to-date data Customer, E-commerce & Partner Support * Act as main operational contact for our customer service team (WFL) * Oversee customer service and issue resolution for direct-to-consumer platform * Support smooth operation of e-commerce activities * Coordinate closely with Sales and Amazon partners * Ensure timely communication and responses to partners Operational Projects & International Logistics * Manage Bag-in-Box production planning and supplier coordination * Schedule freight and support product development processes * Handle EU order requirements, including COIs and documentation * Ensure logistics processes and approvals are completed accurately and on time Compliance, Finance & Reporting * Review and approve logistics, warehousing, and e-commerce invoices * Maintain accurate pricing data and communicate updates to partners * Manage packaging compliance processes (EPR submissions, PRN purchasing) * Monitor regulatory updates and support audit preparation Quality Assurance & Taste Benchmarking * Coordinate taste benchmarking across production batches * Ensure consistent product quality and flavour profiles Requirements: * 1–3 years’ experience in supply chain, logistics, or operations * Experience working with Excel, ERP systems, logistics providers or 3PL warehouses * Demonstrates a proactive and keen approach to learning and continuous development * Strong organisational skills, high attention to detail and accuracy with data. * Ability to manage multiple priorities in a fast-paced environment * Shows initiative and a readiness to step into new challenges * A can-do attitude Next Steps… Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

Communicate with clients and team members through email, chat, and phone. Remote Customer Experience Assistant. Prior experience in customer service, hospitality, call center, or virtual support roles is preferred.

Freelance Email and Chat Customer Support French Speakers. Job Openings Freelance Email and Chat Customer Support French Speakers. About the job Freelance Email and Chat Customer Support French Speakers.

This role is pivotal in ensuring an exceptional customer experience through efficient handling of chat and email inquiries. Customer Support Virtual Assistant – Chat & Email Handling. Respond promptly and professionally to customer inquiries via chat and email.

A dynamic remote workplace is seeking a Remote Customer Experience Assistant to support daily operations and client communication. Join the growing team to enhance customer satisfaction and operational efficiency.

Freelance Email and Chat Customer Support Portuguese Speakers. Job Openings Freelance Email and Chat Customer Support Portuguese Speakers. About the job Freelance Email and Chat Customer Support Portuguese Speakers.

As a Customer Chat Support Specialist working remotely from the comfort of your home, you will be an integral part of our customer service team. Chat Support Excellence: Engage with customers through chat channels to provide outstanding support, address inquiries, and resolve issues promptly. Custom

Proven experience in customer service or a similar role, preferably within a healthcare or social services setting.

Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

To provide telephone support to both customers and internal staff• Sending update information to customers. Customers and their management team can keep up to date with order progress. Ability to build strong relationships with customers and colleagues.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Warm, approachable, and customer‑focused.

Front of House / Receptionist – Prestigious Professional Services Firm – Full time in Central London.You will be joining a highly respected, long‑established professional services firm with a reputation for exceptional client care.Many clients have been with the firm for several generations, a

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer.