Customer experience specialist jobs in Letchworth Garden CityCrear alertas

Cure Talent are delighted to be partnered with an established and growing medical device distributor as they introduce their first dedicated regulatory compliance role. This is a newly created position within an SME environment, offering genuine flexibility to shape the role around the right individual. As the new Regulatory Compliance Specialist, you will take ownership of distributor and supplier regulatory compliance across the product portfolio. Although the business is not the legal manufacturer, this role will be accountable for ensuring that all products placed on the market meet MDR and UK regulatory requirements, working directly with manufacturers and suppliers to manage compliance assurance and regulatory risk. This is a hands on regulatory compliance role, firmly aligned to distributor and economic operator responsibilities. The successful individual will sit at the interface between suppliers, customers, and internal commercial teams, ensuring regulatory compliance does not become a barrier to product supply or market access. Alongside core regulatory compliance activities, there is longer term scope to support the evolution of the management system as the business evaluates a transition beyond ISO 9001. Key responsibilities • Lead distributor regulatory compliance activities in line with MDR, UK regulations, and applicable MHRA requirements., • Act as the primary point of contact for regulatory compliance with manufacturers and suppliers, including confirmation of conformity, review of regulatory documentation, and ongoing supplier compliance monitoring., • Ensure products are supported by appropriate declarations, labelling, instructions for use, and compliance documentation prior to placement on the market., • Identify, assess, and manage regulatory compliance risks arising from suppliers, documentation gaps, or regulatory change., • Manage customer and internal regulatory compliance queries, providing clear, pragmatic guidance from a distributor perspective., • Support distributor relevant post market activities, including complaint coordination, escalation to legal manufacturers, and vigilance related communications where applicable., • Maintain regulatory compliance records and procedures relevant to the distributor role, including supplier and product documentation control., • Contribute to the evaluation and potential transition towards ISO 13485 and other relevant standards, where appropriate., • Monitor changes to MDR, UK regulations, and guidance, advising the business on impact to distributor obligations and product supply. Experience and skills required • Experience working in a regulatory, compliance, or RAQA role within the medical device sector, with direct exposure to distributor, importer, or supplier regulatory responsibilities., • Strong working knowledge of MDR and UK medical device regulations from an economic operator perspective., • Experience managing supplier compliance, including engagement with manufacturers on technical documentation, labelling, and conformity matters., • Understanding of management systems, with ISO 9001 experience and exposure to ISO 13485 beneficial., • Comfortable operating autonomously in a growing SME environment, with a pragmatic and commercially aware approach.

Who we are Modern Networks is a leading specialist provider of managed IT and ISP infrastructure services to the UK’s Commercial Property, Science Park, Education and SME sectors. We work with more than thirty of the UK’s leading Commercial Property Managing Agents, supporting over 2,000 buildings nationwide. What will you be doing Our Account Management team are the face of the business, driving our success, performance, and growth. You will be responsible for proactively promoting and selling our services and building long lasting relationships with our customers, supporting with IT requirements, positioning new services, and growing our reoccurring revenues to meet our ambitious business goals. As the primary point of contact for your customers (primarily London based), you will develop a deep understanding of their business and technology landscape. You'll work hand in hand with our pre-sales and delivery teams to identify, shape, and close opportunities across professional and managed services. What we're looking for We are seeking an Account Director with a proven track record of selling managed IT and connectivity services. The ideal candidate will be experienced in solution selling across complex sales cycles, shaping large-scale services engagements. Specifically, we are looking for: • Proven track record of exceeding sales targets in complex, consultative sales environments within the IT or Telecoms sector., • Experience in the Commercial Property / Flex Sector, including tender processes., • Strong opportunity qualification and forecasting skills., • Strong commercial acumen and contract negotiation experience, • Customer-centric mindset with a focus on long-term relationships Backgrounds from cloud providers, ISP's or MSP's are especially relevant. Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks – we’ll arrange an informal chat about the role. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.

Warehouse Operator | Onsite Stevenage (Temp to Perm) Bi-weekly shift rotation (6am-3:45pm/12:15pm-10pm) Wednesday-Saturday Based at our client's GMP warehouse in Stevenage, the Warehouse Operator performs a range of activities which enable the storage and flow of goods/materials from third parties into the manufacturing centre (including spraying/wiping of equipment) and the transfer out of finished products and waste into short term storage, to clinical sites and/or to third parties. The Warehouse Operator will perform these activities with a strong focus on HS&E, and in accordance with the requirements of Good Manufacturing Practice (GMP) regulations. Key Responsibilities • Receiving deliveries of materials, verifying that the correct merchandise has been received and maintaining accurate records., • Inputting of material information and data into a warehouse management system., • Performing and documenting incoming materials checks for any damage or discrepancies., • Maintaining accurate records of deliveries of all merchandise received and distributed., • Contacting suppliers or distributors to resolve any shipment or delivery issues., • Using forklifts, hand carts, or pallet jacks to load, unload, move, stack, and strategically arrange materials to maximise storage space within the warehouse., • Sampling of incoming materials for quality control testing., • Promptly processing distribution orders or requests, including retrieving specified materials from storage as well as packing, sealing, and labelling of materials accordingly., • Specialist cleaning of equipment and materials prior to their transfer into the environmentally-controlled manufacturing areas., • Handling of temperature sensitive materials operation of Cryogenic equipment, • Performing activities in accordance with policies, procedures and licenses which comply with regulatory expectations, including adherence to chain of custody procedures., • Working to a high safety standard, in compliance with GMP and other regulatory standards., • Supporting the Warehouse Team leader, as required, in generating, reviewing and approving cGMP and safety documentation such as Standard Operating Procedures (SOPs) and COSHH assessments., • Other duties as assigned. Essential Experience & Skills • Experience gained in a transferable role in operations or other relevant industry setting, • Good attention to detail and ability to accurately follow SOPs, • Flexible, self-motivated and focused on team outcomes, • Ability to read, write, and interpret technical information and specifications in English, • Meets physical requirements of the job, as follows: must have the ability to lift, bend, reach, stretch, climb ladders and work in tight spaces in order to complete job tasks, • Commitment to high quality work Preferred Experience & Skills • Experience working in a GMP pharmaceutical warehouse/inventory management environment, • Good knowledge and understanding of the GMP and HS&E regulations relevant to pharmaceutical warehousing, • Good informational technology skills including familiarity with ERP platform applications, • Knowledge of handling temperature-sensitive products including receiving, storage, labelling and packaging, • Customer-centricity, considers the impacts of all supply decisions on the customer, ensuring that any changes will improve and not impede customer service Qualifications • GCSE Level or equivalent qualifications in English and Mathematics (E), • Fork-lift truck license (P), • Proficiency in MS Office Applications and Warehouse Management systems (P) This role offers an exciting opportunity to be part of an innovative biotech company. If you're eager to make a difference, we’d love to hear from you!

Security Engineer Intruder Alarm Specialist £50,000 Permanent Excellent Overtime & Career Growth Are you a skilled Security Engineer with strong expertise in Intruder Alarm systems ? Do you want to join a forward-thinking company that invests in its engineers, rewards your skill, and gives you the platform to grow? This is your chance to step into a high-value, high-impact role with a business known for quality, stability, and progression.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.The Role As a Security Engineer, you will be the go-to specialist for intruder alarm installation, servicing, commissioning, and fault-finding across a wide range of systems.Youll work on a mix of commercial and domestic sites, supported by a highly experienced technical team.Your Key Responsibilities Install, service, maintain & commission a variety of intruder alarm systems Diagnose faults quickly and deliver reliable solutions Work on additional security systems where required (CCTV, Access Control) Provide outstanding customer service and represent the company with professionalism Take part in an on-call rota (generous uplift included) Salary & Benefits £50,000 base salary (experience dependent) Generous overtime rates Company van (fully equipped) fuel card All specialist tools & equipment provided Mobile phone, tablet, uniform Paid training & manufacturer courses Clear pathway to Senior/Lead Engineer 2225 days holiday bank holidays Strong job security with a growing, well-established business What Were Looking For Strong experience with intruder alarm systems (e.g.Texecom, Honeywell, Orisec, Pyronix, Galaxy, etc.) Excellent installation, service & fault-finding abilities Full UK Driving Licence A xjlbheb proactive, reliable engineer who takes pride in their craft Additional experience with CCTV/Access Control is beneficial (not essential) Why Join Us? This isnt just another engineer job its a long-term career move.Youll be joining a company where your skills are valued, your development is supported, and your earning potential is well above industry average .Apply Now If youre ready for the next big step in your career and want to work for a company that rewards dedication and expertise, we want to hear from you.

You will support store management and ensure a positive customer experience while managing stock and assisting customers. Join a team committed to delivering exceptional customer experiences. A retail company in Churchill is offering an exciting opportunity for a Customer Team Member.

Electrical Design Engineer (Control Panels) Letchworth Garden City £40,000 - £50,000 + Training & Development + Enhanced Holiday + Company Benefits Are you an Electrical Design Engineer with a background in AutoCAD or similar, looking to join a specialist engineering business delivering bespoke solutions for industrial environments? You'll be joining an established electrical engineering company that specialises in the custom design and manufacture of control panels, tailored to meet specific operational and machinery requirements across a wide range of industries. Projects are varied and involve designing panels that integrate seamlessly with existing customer systems. You will design control panels and electrical systems from concept to manufacture, creating schematics and layouts in CAD and EPLAN, and integrating components such as PLCs, HMIs, inverters, relays, and circuit breakers. Your designs will ensure reliable control and monitoring, meet all relevant electrical standards, and be delivered accurately in collaboration with production and project teams. This role would suit an Electrical Design Engineer with a background in AutoCAD or similar, looking to work on technically varied, bespoke projects within a supportive engineering environment. The Role • Design bespoke electrical control panels tailored to customer processes and machinery, • Produce detailed electrical schematics and panel layouts using CAD and EPLAN, • Select and integrate control components including PLCs, HMIs, inverters, relays, and circuit protection, • Create bills of materials and supporting technical documentation, • Ensure designs comply with relevant electrical standards and regulations, including CE marking, • Support testing, fault-finding, and commissioning activities, • Liaise closely with Production, Project, and Engineering teams, • Monday to Friday The Person, • Electrical Design Engineer with a background in AutoCAD or similar * Commutable to Letchworth Garden City Reference: BBBH23567A Keywords: Control Panel Design Engineer, Electrical Design Engineer, Bespoke Control Panels, PLC, HMI, EPLAN, AutoCAD Electrical, Electrical Schematics, Industrial Automation, Electrical Panels, Engineering Jobs, Letchworth Garden City If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Sales Engineer Formwork & Falsework Job Title: Sales Engineer Formwork & Falsework Industry Sector: Construction, Formwork & Falsework, Shoring, Groundwork, Temporary Works Construction Hire, Trenching, Pilling, Propping, Civil Engineering, Specialist Formwork & Falsework Sub-Contractors and Main Contractors Area to be covered: Anglia and Northern Home Counties Postcodes; PE, NR, IP, CB, CO, SG, LU, AL & CM Remuneration: £45,000-£50,000 + 1% commission Benefits: Hybrid Car (or allowance of £500 per month) + full benefits package The role of the Formwork & Falsework Sales Engineer will involve: Technical field sales position, selling the hire (80%) and sale (20%) of formwork and falsework equipment 70% proactively stimulating demand for equipment through end users and tier One and tier Two contractors 30% of your time reactively dealing with well established relationships within formwork and falsework sub contractors Responsible for an area with a turnover of circa £1m, currently performing below budget expectations Following up on Barbour ABI leads and your own industry contacts Large proportion of time will be spent on construction sites and visiting head offices Project sizes typically £8,000-£25,000, but larger projects can be £70-,000-£80,000 Utilising a team of qualified engineers for technical support Visiting construction sites, typically 4.5 days a week and on average 4-5 customer visits per day The ideal applicant will be a Formwork & Falsework Sales engineer with: Our client is open to most civils or plant/ tool hire backgrounds Must have a technical brain Ideally hire equipment to construction site backgrounds Formwork or falsework technical field sales experience would be ideal but is not essential Construction site experience, may consider an engineer working in a design office or on the tools experience looking for field sales role Strong new business skills Energetic, drive, passion and enthusiastic Open to hire or sales industry field sales experience Companies of interest includes; GAP, Dewalt, Wurth, Speedy Hire, Hilti, Sunbelt or even structural steel businesses or formwork consumables Mix of construction and engineering background preferred The Company: Est. 50 Years+ Multiple depots nationwide 100+ employees Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Civil Engineering, Groundwork, Concrete, Formwork, Falsework, forming, shoring, Infrastructure,construction hire, plant hire, walls, trenching, piling, access, propping, columns and temporary works TPBN1_UKTJ

Cure Talent are delighted to be partnered with an established and growing medical device distributor as they introduce their first dedicated regulatory compliance role. This is a newly created position within an SME environment, offering genuine flexibility to shape the role around the right individual. As the new Regulatory Compliance Specialist, you will take ownership of distributor and supplier regulatory compliance across the product portfolio. Although the business is not the legal manufacturer, this role will be accountable for ensuring that all products placed on the market meet MDR and UK regulatory requirements, working directly with manufacturers and suppliers to manage compliance assurance and regulatory risk. This is a hands on regulatory compliance role, firmly aligned to distributor and economic operator responsibilities. The successful individual will sit at the interface between suppliers, customers, and internal commercial teams, ensuring regulatory compliance does not become a barrier to product supply or market access. Alongside core regulatory compliance activities, there is longer term scope to support the evolution of the management system as the business evaluates a transition beyond ISO 9001. Key responsibilities Lead distributor regulatory compliance activities in line with MDR, UK regulations, and applicable MHRA requirements. Act as the primary point of contact for regulatory compliance with manufacturers and suppliers, including confirmation of conformity, review of regulatory documentation, and ongoing supplier compliance monitoring. Ensure products are supported by appropriate declarations, labelling, instructions for use, and compliance documentation prior to placement on the market. Identify, assess, and manage regulatory compliance risks arising from suppliers, documentation gaps, or regulatory change. Manage customer and internal regulatory compliance queries, providing clear, pragmatic guidance from a distributor perspective. Support distributor relevant post market activities, including complaint coordination, escalation to legal manufacturers, and vigilance related communications where applicable. Maintain regulatory compliance records and procedures relevant to the distributor role, including supplier and product documentation control. Contribute to the evaluation and potential transition towards ISO 13485 and other relevant standards, where appropriate. Monitor changes to MDR, UK regulations, and guidance, advising the business on impact to distributor obligations and product supply. Experience and skills required Experience working in a regulatory, compliance, or RAQA role within the medical device sector, with direct exposure to distributor, importer, or supplier regulatory responsibilities. Strong working knowledge of MDR and UK medical device regulations from an economic operator perspective. Experience managing supplier compliance, including engagement with manufacturers on technical documentation, labelling, and conformity matters. Understanding of management systems, with ISO 9001 experience and exposure to ISO 13485 beneficial. Comfortable operating autonomously in a growing SME environment, with a pragmatic and commercially aware approach. TPBN1_UKTJ

Lead Air Conditioning Installer | Hitchin (On the Road)| Full Time | £45,000£55,000 per annum + overtime Company info Our client is a long-established and rapidly growing air conditioning specialist based in Hitchin. Established in 1999, they deliver high-quality installation, service, and maintenance solutions across London and the surrounding Home Counties, working on both domestic and commercial projects. They pride themselves on technical expertise, customer service, and investing in their people. Whats in it for you? Salary of£45,000£55,000 per annum, depending on experience (excluding overtime) Overtime available Company van provided Full-time, permanent position Ongoing training and development opportunities Company uniform supplied 20 days annual leave plus bank holidays, with additional days accrued after 2 years Company pension scheme Are you the right person for the job? Experienced air conditioning installation engineer with a minimum of 2 years post-qualification experience FGAS Category 1 qualified (C&G Level 2 ODS & F-Gas Regulations) Strong customer service skills with excellent attention to detail Well organised, self-motivated, and able to manage deadlines effectively Basic computer literacy Full UK driving licence essential City & Guilds Level 2 Refrigeration & Air Conditioning desirable IPAF, PASMA, and CSCS desirable (training available if required) What will your role look like? Installing air conditioning systems on a range of domestic and commercial projects Carrying out commissioning works and completing commissioning documentation Working independently and leading installations on sites of varying size and complexity Ensuring work is completed safely, efficiently, and to a high standard Representing the company professionally while working on customer premises Interview Process Shortlisted candidates will complete a telephone interview, followed by a trial day and/or formal interview. Whats next? Its easy! Click APPLY now! We cant wait to hear from you! Your data will be handled in line with GDPR TPBN1_UKTJ

The Role We have a great opportunity for a Planner to join our team based in Hitchin. This is a fixed term contract up until the end of June. The core working hours are Monday to Friday 8:00am-4:30pm. As a Planner, you'll be responsible for coordinating and managing the schedules of our tradespeople, making sure everything runs smoothly. This role is ideal for someone with strong customer service and organisational skills. The Customer You will be part of one of Fortem's largest Social Housing contracts, Birmingham City Council. This is an expanding £50m Repairs & Maintenance, Capital Works and Retrofit contract and the largest social housing contract in Europe. We are responsible for over 22,500 properties in the Birmingham area including low, medium and a significant number of high-rise blocks. Duties and Responsibilities * Allocate work to trades people within given time scales * Resource work efficiently by being aware of tradespeople's availability and knowing where they are at all times * Promote and maximise 1st time fix * Monitor and report service delivery issues to senior service controller * Manage, move and reschedule jobs to ensure that service levels are met, minimise travel time and to ensure available resources for delivery * Produce client reports * Manage appointments and an appointment system What You Will Need Essential criteria: * Previous experience in a customer facing role * Ability to work well under pressure * Ability to engage people and build strong working relationships with trades, colleagues, clients and managers Desirable criteria: * Previous experience working in a Planning, Customer Service or Call Centre role * Experience in social housing repairs and maintenance Benefits * Competitive salary based on experience with profit related bonus * 25 days annual leave + bank holidays + your birthday off (34 days total) * Sick pay * 26 weeks full pay maternity leave * Annual pay reviews * 8 weeks full pay paternity leave * Discounted gym memberships at national and local gyms * Up to £3,000 colleague referral fee * Vast directory of training on bespoke in-house Learning Management System * Private healthcare and dental care * Cycle to work scheme * Retail and mobile phone provider discounts Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable. TPBN1_UKTJ

Job Details Role / Job Title: IT Systems Engineer Migrations Specialist Work Location: Dublin Office Role Type: Contracting Mode of Working: Office (Dublin) Office Attendance: 5 days per week The Role IT Systems Engineer Migrations Specialist requires specialized technical expertise and should have: Leading technical integration systems into customer environment Expertise in Google Workspace, Microsoft 365, identity federation, and migrations Your Responsibilities Leading IT and technical integration and transition. Expertise in Google Workspace, Microsoft 365, identity federation, and migrations. Microsoft 365 workloads: Deep technical understanding of Exchange Online, SharePoint Online, Teams, and OneDrive. Identity technologies: Expertise in Azure Active Directory (Entra ID), Azure AD Connect, ADFS, Conditional Access, and MFA. Migration tools: Proficiency with migration tools. Conduct comprehensive assessments of existing IT infrastructure (mailboxes, file shares, user identities, applications) to develop a detailed migration strategy, including coexistence plans, pilot criteria, and rollback procedures. Identity and Access Management (IAM): Configure and manage identity synchronization using tools like Azure AD Connect, implement single sign-on (SSO) and Multi-Factor Authentication (MFA), and support federation services such as ADFS (Active Directory Federation Services) for secure authentication, Google Workspace. Migration execution: Perform migrations of various workloads (Exchange Online, SharePoint Online, OneDrive for Business, Teams) using native or third-party tools, ensuring data integrity and minimal user disruption. Configuration and implementation: Coordinate DNS changes (MX, SPF, DKIM records), configure mail flow, and set up application integration and security protocols (e.g., Conditional Access, DLP policies). Troubleshooting and support: Act as an escalation point for complex migration and post-migration issues ("hypercare"), conducting root cause analysis and collaborating with other teams and Microsoft support to resolve problems promptly. Security and compliance: Implement security baselines, data retention, and governance policies to ensure the new M365 environment adheres to organizational and regulatory requirements. Your Profile Essential Skills / Knowledge / Experience Strong skills and experience in Google Workspace. Microsoft 365. Identity federation and migrations. IT integration system experience. Desirable Skills / Knowledge / Experience IT migration experience. TPBN1_UKTJ

A leading customer service provider is seeking a Customer Experience Specialist responsible for supporting customers and resolving queries. Successful candidates will have a strong customer service background and exceptional communication skills.

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go‑to‑market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience. As a Gemini Enterprise Customer Experience

Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go‑to‑market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience. As a Gemini Enterprise Customer Experience

A leading energy provider in the UK is looking for an enthusiastic Energy Specialist to assist customers with their energy needs. You will ensure customer satisfaction while working collaboratively in a supportive, inclusive environment.

The role involves driving sales goals, providing exceptional customer experiences, and educating guests about the brand. Ideal candidates will have a passion for customer service, strong interpersonal skills, and the ability to work in a team.

In this role, you will deliver exceptional shopping experiences by achieving sales targets and maintaining high retail standards. The ideal candidate should possess strong sales skills and a customer-focused mindset.

A family-run furniture company is seeking a Customer Experience Specialist in Leamington Spa to provide outstanding service in their Design Centre. The role involves engaging customers, guiding them through their design journey, and supporting sales conversions. Ideal candidates should possess stron

Experience with machine learning, large language models, or Python would be a welcome advantage, helping you push the boundaries of what great insight can deliver. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of li

In this role, you will deliver exceptional customer experiences, provide expert advice on product fitting, and maintain high store standards. The ideal candidate is a team player with a keen interest in retail and a desire to develop customer service skills.

This role requires strong analytical skills, experience with customer service tools, and a dedication to enhancing customer experiences. A pet food delivery service based in Greater London is looking for a Customer Experience Specialist to enhance their customer support systems.

A dynamic growth company is seeking an Aftersales Experience Specialist to enhance customer relationships post-sale. This role requires managing customer onboarding, vehicle exchanges, and fleet operations while delivering exceptional customer service. This position also involves coordinating mainte

A leading property management service is seeking an enthusiastic Customer Service Advisor to join the Property Management Team in Leamington Spa. The ideal candidate will possess strong customer service skills, be a confident communicator, and thrive in a team-oriented environment.

In this role, you’ll take ownership of developing analytical reporting and turning complex data into powerful insights that drive real improvements to the customer experience. As the data specialist within our Customer Operation team, you’ll work across multiple systems to extract, interpret, an

In this role, you’ll take ownership of developing analytical reporting and turning complex data into powerful insights that drive real improvements to the customer experience. As the data specialist within our Customer Operation team, you’ll work across multiple systems to extract, interpret, an

You will play a key role in creating a friendly and engaging experience for customers. A major High Street brand is seeking a part-time Retail Assistant to provide exceptional customer service. Responsibilities include serving customers, maintaining brand image, and handling cash transactions.

Responsibilities include greeting customers, taking payments, stocking merchandise, and achieving sales targets. The ideal candidate will have at least 2 years of retail sales experience, exceptional clienteling skills, and a positive attitude.

A travel services company in the United Kingdom is seeking a Customer Service Representative to assist clients with inquiries throughout the travel planning process. The role includes responding to customer inquiries and providing travel-related information.

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Spe

Key Accountabilities**### Service Delivery* Deliver multi-channel support via Intercom and Genesys for high-value customers and those requiring additional assistance (for example vulnerable customers or those with accessibility requirements)* Handle inbound queries alongside proactive outbound commu

A leading specialist retailer is seeking a part-time customer service representative in East Midlands. Previous experience in retail and strong customer interaction skills are essential. You will work with a small team to deliver excellent customer service while understanding and explaining technica

A leading tech firm in London is seeking a Customer Experience Sales Specialist to enhance its AI business by building relationships with customers and understanding their technology needs. The ideal candidate should have at least 10 years of experience in sales within the enterprise software or clo

The ideal candidate will have excellent communication skills and previous experience in customer service, preferably in healthcare. Responsibilities include providing customer support, managing inquiries, and ensuring customer satisfaction. A growing online pharmacy in Greater London seeks a dedicat

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

A leading betting and gaming company in England is seeking customer-focused retail colleagues who enjoy engaging with diverse communities. Responsibilities include welcoming customers, processing bets, and building relationships.

A well-known retail cooperative in the United Kingdom is seeking a Customer Service Assistant to enhance customer experience. The ideal candidate is customer-focused, communicative, and enthusiastic. Join us to support our mission of outstanding customer service.

As a Customer Experience Senior Specialist, you will support the design and execution of end‑to‑end, audience‑first marketing strategies grounded in customer experience principles. B2B marketing, customer experience, campaign strategy, or a related field; experience in consulting or profession

Bullet point skills and experience needed.

A leading water utility company in Greater London seeks a Field Planning Specialist to ensure effective planning and completion of customer cases. You will coordinate resources, develop operational plans, and work collaboratively with contractors to enhance customer service.

In this role, you will assist customers and ensure a high level of service, contributing to a friendly shopping experience. A leading retail company in the United Kingdom is looking for a dedicated customer service professional.

Senior Customer Experience Operations Specialist. Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Deeply understand user scenarios and maintain a strong cus

Proven experience reviewing on site customer experience. Experience of analytical, experimentation & personalisation tools (such as Optimizely and ContentSquare). As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, incl

The role involves maintaining excellent product knowledge, managing customer interactions from inquiry to delivery, and ensuring sales targets are met. Ideal candidates will have at least a year of showroom sales experience and possess strong communication and organizational skills. A retail company

A leading payroll solutions provider in the UK is looking for a Customer Support Specialist for their Payroll team. This role involves providing exceptional support for complex payroll queries, serving as the first line of communication for customers. Candidates should have strong UK payroll experie

You will manage the cashier point, assist customers with their shopping experience, and be flexible with working hours, including nights and weekends. A popular designer toy company in London is seeking a part-time pop-up retail associate to provide exceptional customer service.