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Protection Specialist Claims Assessor Salary - competitive Are you someone who thrives on helping others and has experience in assessing protection claims? Do you enjoy working in a supportive team where empathy and attention to detail matter? We’re looking for experienced Life Claims Assessors to join our brilliant team. We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going. A bit about the job You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively. From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed. You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers. You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference. Skills and experience we’re looking for * Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection). * Knowledge of legal aspects like probate and CIDRA rules. * Experience managing claims end-to-end, including signing out claim’s decisions independently. * Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail. * Confidence in making decisions and adapting quickly to change. What you’ll get for this role * Competitive salary (depending on location, skills, experience, and qualifications) * Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in * 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on ___

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Mi

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

Dutch Speaking Customer Experience Specialist - Paid relocation to Greece. Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece. A dedication to providing exceptional service and enhancing customer experiences

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

Reporting to the Customer Experience Team Lead, you will play an integral role in shaping and delivering AIB’s customer experience strategies. Have you a curious mind with experience in customer research, data analysis, or customer experience design. Customer Insights & Experience Specialist.

Customer Experience Specialist. Passionate about customer service – you know what makes a great customer experience and love delivering it. Has experience in a fast‑paced customer‑facing role, ideally in a startup, funerals, healthcare, or charities, although not essential.

As a Customer Experience Specialist, you’ll be at the heart of our fitted furniture Design Centre, delivering outstanding service while helping customers bring their ideas to life. Customer Experience Specialist – Shrewsbury Part Time. Customer Experience Specialist- Shrewsbury Part Time.

A leading end-of-life services provider in Maidenhead is seeking a Customer Experience Specialist to deliver exceptional support over phone and email. You'll help customers navigate our comprehensive services, ensuring their experiences are smooth and stress-free.

Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficial. Support in building the feedback loop between quality, customer service, training and operations to continuously improve standard

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

A customer-focused organization in the UK is looking for a Customer Experience and Quality Specialist. The ideal candidate should have strong communication skills, experience in customer service and quality assurance, and proficiency in Microsoft Office Suite. This remote role requires delivering to

As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. Provide exceptional customer service by understanding customer needs, answering their question

The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Customer Experience and Quality S

A leading retail store in Greater London is seeking a Brand Specialist (Supervisor) for the Womenswear department. In this full-time role, you will deliver exceptional customer service, motivate your team, and drive sales through effective communication and brand training. This position offers an en

An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Data‑driven, proactive, and customer‑obsessed.

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Senior Customer Experience Operations Specialist. Deeply understand user scenarios and maintain a strong cus

As a Customer Experience Specialist with onboarding responsibilities, you will be part of a global team responsible for delivering onboarding assistance, “Getting Started” training, and ongoing customer support to schools and institutions around the world. Accessit Customer Experience Specialist

You will provide outstanding customer service, maintain high pet care standards, and work within a dynamic team.