Customer experience specialist jobs in MiddlesbroughCreate job alerts

The CompanyOur client is a specialist engineering company due to growth they need a Plant/Mechanical Fitter.Job RoleTo service and ready construction plant industry.Installing new hydraulic systems.Will be static workshop based.Breakdowns to diagnose faults, provide solutions and carry out repairs.Responsible for delivering competent and professional technical support to customers and end users.Providing a professional and consistent level of on-site reporting to ensure issues are correctly recorded.Maintaining customer relationships and managing customer expectations.The PersonYou will ideally be a time served plant or mechanical fitter.Previous mechanical experience in a construction plant environment advantageous.Analytical approach to problem solving.Excellent communication skills (both verbal and written).Good IT skills.Full driving licence.The BenefitsCompetitive salary.You will be working for a well-established growing employer.An excellent salary.A company experiencing continued growth, expansion and investment.The company are fully compliant with the latest health and safety requirements for current safe working practices.TPBN1_UKTJ

About Circle Cardiovascular Imaging: Circle’s vision is to enable healthier lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular’s 'cvi42' is the Cardiac MR market leader imaging processing software. Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. This fuels our creativity, informs our decisions and it is the reason we are passionate about our work and most importantly why we are successful. We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the best. Position Overview: The Customer Renewals Team Specialist (CRT) helps develop customer relationships that promote customer growth, retention and loyalty. By engaging customers to deepen and strengthen relationships, you will increase account transparency and leverage that information to build an account strategy in partnership with Sales Account Executives (ASE). You will engage with new, existing and prospective customers promoting Circle products and driving customer satisfaction, ensuring growth and revenue targets are achieved. Additionally, you will be held accountable for, and contribute to implement CRM and Marketing strategies. The CRT member will be responsible for sales and administrative duties performed accurately and on time, and growth within designated accounts, through sales of all products, licenses and services, contract renewals, and management of trial licenses. Using the experience gained from the field and the voice-of customer (VOC), the CST is actively assisting in the improvement of the CRM and the implementation of the Marketing Strategies. The CRT will follow up in a timely manner with all designated leads, collect and report pre and post sales customer VOC and be a student of the Circle Sales and Marketing pipeline process so that steps are followed when transitioning prospects to opportunities. The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities: • Manage the full renewal cycle for an assigned portfolio of accounts, ensuring on-time and accurate contract execution., • Proactively engage with customer stakeholders to confirm satisfaction, address risks, and secure renewal commitments., • Partner with Support, Customer Success Managers and Sales to identify opportunities to prevent down-sell or churn., • Accurately forecast renewal revenue, providing visibility to leadership on pipeline health and risk status., • Negotiate renewal terms, pricing, and contracts in alignment with Circle’s policies and approval processes., • Maintain accurate records in Salesforce and DealHub, ensuring quotes, contracts, and forecasts are up to date., • Escalate at-risk renewals early and collaborate cross-functionally to develop retention strategies., • Support transitions to subscription models (Evolve, Evergreen, TAP) and ensure customers understand value propositions., • Partner with finance to resolve billing or payment issues tied to renewals. Required Skills/Experience: • Experience in previous sales roles, preferably in selling sophisticated technology and ideally in the medical tech sector., • Good understanding of the healthcare industry., • Excellent use of technology., • Extensive experience of Salesforce or other CRM platforms., • Structured: leads the customer through the process, is organized and responsive., • Outstanding collaboration and interpersonal skills; professional presence and behavior with the ability to handle diverse situations., • Outstanding listening, comprehension, and clear, concise and grammatically correct oral and written communication skills., • Confident: believes in own abilities and can handle rejection., • Focused: does not get sidetracked, knows the destination (the "close")., • Outgoing: projects a great professional first impression is energized always., • Ability to interact with all levels of the organization., • Be detail oriented and have excellent time management skills. Educational Requirements: • High school diploma or equivalent required. About the Benefits: • Competitive compensation and vacation., • Flexible working arrangements., • Employee Wellness Program., • Professional development and tuition reimbursement program., • Gratifying internal recognition/kudos programs., • Annual salary review – based on company and individual performance., • Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued. Upon joining Circle CVI, you will be welcomed into a collaborative and supportive company with uncompromising values on quality, innovation, culture, and customer service. Join us in changing the medical technology world and submit your application below! #LI-Remote

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence. • Handle customer inquiries in Italian through phone, email, and chat channels, • Provide accurate information regarding our products and services, • Resolve customer issues effectively and in a timely manner, • Document interactions and update customer records in our systems, • Work closely with other teams to ensure efficient resolution of customer concerns, • Participate in ongoing training and development sessions, • Contribute to a positive team environment and enhance customer satisfaction, • Fluency in Italian and English, both oral and written, • Exceptional communication and problem-solving skills, • Experience in customer service or a relevant field is advantageous, • Adept at multitasking and working in a fast-paced environment, • Strong attention to detail and commitment to customer satisfaction, • Positive attitude and a collaborative spirit, • Prior experience with customer support software is a bonus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

Are you organised, confident, creative and looking to build a career in marketing and account management? \n BMC Recruitment Group are currently recruiting for a Junior Account Manager to join their marketing team in Teesside. \n You’ll start with a smaller, manageable portfolio, giving you the opportunity to build strong client relationships, understand their businesses and develop your account management skills. As your experience and confidence grow, so will the size and responsibility of your portfolio. \n You won’t be expected to personally create every piece of marketing. Your role is to understand what your clients need, help shape their marketing activity and coordinate delivery through the right specialist teams across Social, Content, Creative and Paid Media. \n You’ll have the support and guidance of an experienced marketing team around you while taking genuine ownership of your accounts from day one. \n They are not expecting you to arrive as a fully developed Account Manager. They are looking for someone with the foundations and attitude to become one! \n Their office has a real buzz, with a modern, energetic culture where collaboration and creativity thrive. They believe the best ideas come from working closely together, sharing knowledge, and celebrating success as a team, therefore this is an office-based role, not hybrid or homeworking. \n What’s on offer: \n\n • 28 days holiday.\n, • Competitive salary package.\n, • A supportive and collaborative working environment\n, • Ongoing training and development opportunities\n, • The chance to work on a variety of exciting projects and campaigns\n, • Career progression within a growing business\n, • Modern office environment with a great team culture\n\n Responsibilities/Requirements: \n\n • Assist with the planning and delivery of marketing campaigns\n, • Understanding each client’s business, objectives, customers and marketing priorities.\n, • Helping plan marketing activity and maintaining clear marketing calendars for your accounts.\n, • Coordinating marketing delivery through our Social, Content, Creative and Paid Media teams.\n, • Creating clear briefs so our specialist teams understand what needs to be produced and why.\n, • Managing client requests, feedback and approvals.\n, • Keeping campaigns and projects on track and ensuring agreed deadlines are met.\n, • Regularly communicating with clients about their marketing activity and upcoming opportunities.\n, • Monitoring campaign performance and preparing clear reports and updates for clients.\n, • Conducting market, customer and competitor research to help inform marketing decisions.\n, • Identifying opportunities where we could improve, expand or add value to a client’s marketing.\n, • Developing your understanding of marketing strategy, performance and commercial account management as you progress.\n\n About You You’ll ideally have: \n\n • A genuine interest in marketing, brands and business.\n, • Strong written and verbal communication skills.\n, • Excellent organisation and attention to detail.\n, • Confidence building relationships and communicating with clients.\n, • The ability to manage multiple projects, priorities and deadlines.\n, • A proactive attitude and willingness to take ownership.\n, • Creativity and a willingness to contribute ideas.\n, • An interest in understanding why marketing performs, not simply what looks good.\n, • A marketing qualification, degree or relevant experience would be advantageous but isn’t essential.\n\n If you're looking for a role where you can learn, develop, and genuinely enjoy going to work each day, I’d love to hear from you. Email me or apply online today!

The Company \n Our client is a specialist engineering company due to growth they need a Plant/Mechanical Fitter. \n Job Role \n\n • To service and ready construction plant industry.\n, • Installing new hydraulic systems.\n, • Will be static workshop based.\n, • Breakdowns to diagnose faults, provide solutions and carry out repairs.\n, • Responsible for delivering competent and professional technical support to customers and end users.\n, • Providing a professional and consistent level of on-site reporting to ensure issues are correctly recorded.\n, • Maintaining customer relationships and managing customer expectations.\n\n The Person \n\n • You will ideally be a time served plant or mechanical fitter.\n, • Previous mechanical experience in a construction plant environment advantageous.\n, • Analytical approach to problem solving.\n, • Excellent communication skills (both verbal and written).\n, • Good IT skills.\n, • Full driving licence.\n\n The Benefits \n\n • Competitive salary.\n, • You will be working for a well-established growing employer.\n, • An excellent salary.\n, • A company experiencing continued growth, expansion and investment.\n, • The company are fully compliant with the latest health and safety requirements for current safe working practices.\n

Class 1 ADR Tanker Driver \n Shift Pattern: 4 On / 4 Off \n Location: Middlesbrough \n Experienced ADR Tanker Drivers – Join Our Team \n Are you an experienced Class 1 Tanker Driver with ADR qualifications looking for a stable, long-term role with a leading chemical manufacturing business? \n We are looking for professional and safety-focused Class 1 ADR Tanker Drivers to join our clients transport team. \n This is an excellent opportunity to work for a well-established organisation, transporting specialist chemicals to customers across the UK while maintaining the highest standards of safety, compliance and customer service. \n If you have tanker driving experience, hold the required ADR qualifications and take pride in doing the job safely and professionally, we want to hear from you. \n The Role \n As a Class 1 Tanker Driver, you will be responsible for the safe and efficient transportation of hazardous chemicals in bulk tankers to customer sites across the UK. \n You will play a key role in ensuring products are delivered safely and on time while complying with all relevant transport legislation, company procedures and health and safety requirements. \n Key Responsibilities \n\n • Safely transport hazardous chemicals in bulk tankers to customer sites across the UK.\n, • Ensure full compliance with ADR regulations and all relevant transport legislation.\n, • Carry out thorough vehicle and equipment checks before, during and after journeys.\n, • Maintain accurate driving, delivery and compliance records.\n, • Comply fully with Drivers' Hours and Working Time Regulations.\n, • Wear and maintain the required PPE in accordance with company procedures.\n, • Deliver a high standard of customer service and represent the company professionally at all times.\n, • Communicate effectively with customers, transport planners and colleagues.\n, • Follow all company Health & Safety, ISO and operational procedures.\n, • Ensure all work is completed safely, efficiently and to the highest professional standard.\n, • Report any vehicle, equipment, safety or operational issues promptly.\n\n About You \n We are looking for an experienced tanker driver who takes pride in their work and understands the importance of safety when transporting hazardous materials. \n Essential Requirements \n\n • Valid HGV Class 1 (C+E) Licence.\n, • ADR Qualification – Classes 8 & 9 required.\n, • Previous tanker driving experience.\n, • Valid Driver CPC qualification.\n, • Valid Digital Tachograph Card.\n, • Clean or near-clean driving licence.\n, • Strong knowledge of UK road networks and route planning.\n, • Good understanding of transport legislation and compliance requirements.\n, • Professional, reliable and safety-focused approach.\n, • Excellent communication and customer service skills.\n\n Desirable Experience \n\n • Previous experience transporting hazardous chemicals.\n, • Experience within the chemical manufacturing, bulk transport or industrial sector.\n, • Experience dealing directly with commercial customers and industrial sites.\n\n What We Offer \n We recognise the importance of our drivers and offer a stable and professional working environment, including: \n\n • 4 On / 4 Off shift pattern, providing a consistent working schedule and excellent work-life balance.\n, • Competitive salary package.\n, • Secure, long-term employment with a well-established chemical manufacturing business.\n, • Ongoing training and development opportunities.\n, • Modern fleet and high standards of vehicle maintenance and safety.\n, • Supportive and professional team environment.\n, • The opportunity to develop your career within a specialist chemical transport operation.\n\n Why Join Us? \n Safety, professionalism and customer service are at the heart of our transport operation. \n As a Class 1 ADR Tanker Driver, you will play an important role in keeping essential chemical products moving safely and efficiently to customers across the UK. \n If you are an experienced ADR-qualified tanker driver looking for a stable role where your skills, professionalism and commitment to safety are valued, we want to hear from you. \n ADR Class 8 & 9 Tanker Drivers are strongly encouraged to apply. \n Apply today and become part of a team that keeps the UK's chemical industry moving safely and efficiently.

School Receptionist (Maternity Cover) \n Part-Time \n 8:00am - 1:00pm \n Temporary Maternity Cover \n Start After October Half Term \n Hays Education are seeking a friendly, professional, and organised School Receptionist to join a welcoming school on a temporary maternity cover basis. \n This is an excellent opportunity for an experienced administrator or receptionist who enjoys working in a busy school environment and providing a positive first impression to pupils, parents, staff, and visitors. \n The Role \n As the first point of contact for the school, you will play a key role in supporting the daily running of the reception area and administration functions. \n Key responsibilities include: \n\n • Welcoming visitors and managing the front reception desk\n, • Answering and directing telephone calls and emails\n, • Maintaining accurate pupil and visitor records\n, • Supporting attendance administration and general school office duties\n, • Handling incoming and outgoing post\n, • Assisting staff with administrative tasks as required\n, • Ensuring safeguarding and visitor procedures are followed at all times\n\n Requirements \n\n • Previous administration or receptionist experience\n, • School-based experience is desirable but not essential\n, • Excellent communication and customer service skills\n, • Strong organisational skills and attention to detail\n, • Ability to work effectively in a fast-paced environment\n, • Good IT skills, including Microsoft Office\n, • An Enhanced DBS certificate on the Update Service is essential\n\n If you are a professional and approachable administrator looking for your next opportunity within education, we'd love to hear from you \n \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Position summary We are looking for a driven and client-focused Customer Success Specialist to join our team. You will be the primary point of contact for a portfolio of clients, ensuring they derive maximum value from our platform, achieve their business goals, and remain long-term partners. This is a relationship-first role that sits at the intersection of technology, compliance, and finance, ideal for someone who thrives in a fast-moving environment and is passionate about the blockchain ecosystem. Duties and responsibilities Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Conduct regular business reviews (QBRs) and check-ins to monitor client health, usage, and satisfaction. Serve as the voice of the customer internally, collaborating with Product, Sales, and Support to resolve issues and drive improvements. Deliver tailored training sessions and product walkthroughs for clients across varying levels of technical sophistication. Identify upsell and cross-sell opportunities within your portfolio and collaborate with Sales Executives to convert them. Monitor client engagement metrics and proactively address signs of churn risk. Assist clients in understanding blockchain analytics concepts, compliance workflows, and platform best practices. Support clients in the European markets, leveraging cultural and regional knowledge to build trusted relationships. Maintain accurate records of client interactions, health scores, and account plans in CRM systems (HubSpot). Requirements English language proficiency is essential, fluency in other languages is a strong plus. 3+ years of experience in Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Solid understanding of blockchain fundamentals, cryptocurrency markets, or financial crime compliance (AML/KYC). Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly. Proactive, organised, and data-driven approach to managing a portfolio of accounts. Comfortable working in a remote-first, fast-paced environment Nice to have Experience working with or for crypto exchanges, financial regulators, or banks. Knowledge of regional regulatory frameworks. Experience using HubSpot CRM.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

ID1 Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job! Driver Category C - Middlesbrough - Monday - Friday - 42 Hours a week. As a Class 2 Delivery Driver, you'll play an important role in delivering and collecting plant, tools and equipment from customers and sites. You'll be the face of Speedy Hire on the road, providing a professional and friendly service while ensuring every delivery and collection is completed safely and efficiently. The Role: Your key responsibilities will include: Safely driving a Class 2 vehicle to customer sites and locations. Delivering and collecting plant, tools and equipment. Loading and unloading equipment safely and securely. Carrying out vehicle and equipment checks in line with company procedures. Completing delivery and collection paperwork accurately. Providing excellent customer service at every stop. Ensuring all deliveries and collections are completed safely, professionally and on time. Working closely with the depot team to plan and manage your daily deliveries. Maintaining high standards of safety and compliance at all times. What you'll need: A full, valid Class 2 (Category C) driving licence. A valid Driver CPC qualification. A valid Digital Tachograph Card. Previous experience driving Class 2 vehicles is preferred. Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver. What we offer: 26 days holiday (plus bank holidays) Life assurance Pension Scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression Voluntary Health Cash Plan My Staff Shop: discounts and offers for shopping etc. across many suppliers Green Commute Initiative: Work scheme for cycling PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group. Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance. https://www.speedyservices.com/esg/governance All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment. TPBN1_UKTJ

Procurement Specialist Gloucester Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise covers the entire life cycle of our products from end-to-end; Design, Engineering & Manufacturing, through to Maintenance, Repair, and Overhaul (MRO). The Gloucester site has been at the forefront of landing gear technology for over 85 years, dating from the innovative designs of Sir George Dowty to advanced landing gears for the world's most modern aircraft today. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you, both in and out of work, including: Competitive salary Early finish on a Friday 25 days of holiday, plus UK Bank Holidays, and we offer options to buy or sell days Annual bonus and share scheme options Pension scheme, with up to 8% matched contributions, and life assurance at 4x your salary Onsite parking, including EV chargers, a subsidised restaurant, bicycle storage, and shower facilities We offer a wide range of flexible benefits and working options (role dependant), enhanced maternity and family friendly benefits, because we know everyone's needs are different We support your ambitions with training, development, a personalised career plan and mobility opportunities About the role: As part of our Procurement team, the Supply Chain Specialist will proactively manage a portfolio of suppliers ensuring we have a world class supply chain into site. You'll have opportunities to learn and progress, with investment being made on site it's an exciting time to join our growing local team. Key responsibilities: Manage a portfolio of suppliers to ensure our requirements are met Working with poor performing suppliers to analyse the impacts of an improvement request and implement an action plan Participate in multisite supplier business reviews with a cross functional team (CFT) Work within a CFT to ensure successful work package transfers within the Supply Chain Support the Supplier Performance Quality Leader in the effective implementation of Supplier Performance strategy and initiatives Manage internal expectations with key customers to ensure full customer satisfaction Due to the nature of this role, there will be some travel required, visiting supplier sites when required on an ad-hoc basis. What You'll Bring: Demonstrable working knowledge of SAP Significant supplier and order book management experience within an engineering/manufacturing environment Experience in manufacturing/production environment Proven ability to negotiate and influence suppliers using your broad understanding of business and your astute commercial awareness Available and willingness to travel as and when required We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert. We encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the hiring process that may better facilitate your participation. We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. TPBN1_UKTJ

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Driver Category C + HIAB Location - Middlesbrough Monday - Friday - 42 Hours a Week Based in Middlesbrough the role of Driver Category C + HIAB is a busy and productive role. You will be delivering hire equipment around the local area. This role is vital to our operation; you will be the face of our business and a representation of our vision, mission and values. For us to help you on your journey to success, heres what you will need: Driving licence HIAB licence Good knowledge of the local area Strong customer focus Experience driving within the UK Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver. A bit about you Upbeat, independent and self-motivated Think of yourself as a people-person Happy walking for long periods and going outside in any weather Strong sense of community and take pride in what you do Has a full UK manual driving licence with no more than 6 penalty points What will we provide? We will provide everything you need to ensure you succeed in this role! We offer all on the job training and have dedicated product and system training teams available to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years. Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. What we offer: 26 days holiday (plus bank holidays) Life assurance Pension Scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression Voluntary Health Cash Plan My Staff Shop: discounts and offers for shopping etc. across many suppliers Green Commute Initiative: Work scheme for cycling PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group. Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance. https://www.speedyservices.com/esg/governance All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Grouprequire proof of right to work in the UK by the start of employment. TPBN1_UKTJ

Service Engineer Gloucester Site / Travel UK/EU Skills: Inspection, repair, testing, recertification, Hydraulic, Mechanical, Aerospace. Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business to military and defence fleets. Our expertise covers the entire life cycle of our products from end-to-end; Design, Engineering & Manufacturing to Maintenance, Repair, and Overhaul (MRO). OEM. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Manufacture, Assembly and Repair team as a Service Engineer at our Gloucester site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. As a Landing Gear Service Technician, you will support airlines and maintenance organisations worldwide by inspecting, repairing, overhauling and recertifying aircraft landing gear systems. Working both within Safran's specialist maintenance facility and at customer sites across the UK and internationally, you will play a vital role in ensuring aircraft return to service safely, reliably and in full compliance with regulatory requirements. This is a hands-on, customer-facing position offering extensive travel, technical variety and opportunities to develop specialist expertise across multiple aircraft platforms. Inspect, repair, overhaul, assemble and test aircraft landing gear systems and associated components. Conduct on-site maintenance, repair and recertification activities at customer facilities worldwide. Diagnose faults, assess component condition and implement corrective actions. Interpret maintenance manuals, engineering drawings, service bulletins and airworthiness documentation. Carry out detailed inspections and testing using specialist measurement and diagnostic equipment. Support Aircraft on Ground (AOG) events and urgent customer requirements. Maintain accurate maintenance records and certification documentation. Prepare, maintain and control specialised tooling used during maintenance activities. Adhere to all health, safety, environmental and airworthiness requirements. Build strong customer relationships and represent Safran professionally at all times. Collaborate with Engineering, Quality and Operations teams to resolve technical issues and improve processes. This role directly supports Safran's commitment to safety, operational excellence and customer satisfaction by ensuring critical aircraft landing gear systems are maintained to the highest standards of quality and airworthiness. Through responsive technical support, expert maintenance and professional customer engagement, the Landing Gear Service Technician helps keep aircraft operating safely, minimises downtime for customers and strengthens Safran's reputation as a trusted global aerospace partner. We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. *A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Engineering Apprenticeship (or equivalent) with experience in an aerospace or aviation maintenance environment. Previous landing gear maintenance experience preferred. Ability to interpret maintenance manuals, technical drawings and engineering instructions. Strong mechanical aptitude with experience using hand tools and precision measuring equipment. Basic understanding of electrical systems and fault diagnosis. Strong problem-solving and root cause analysis skills. Excellent attention to detail and commitment to safety and quality standards. Effective communication skills with the ability to work independently and as part of a team. Good IT skills and ability to maintain accurate records. Flexible, reliable and capable of making decisions in demanding operational environments. Full UK driving licence. Willing and able to travel internationally at short notice, including frequent overseas assignments, and medically fit to travel. Experience of working at height, risk management and Human Factors principles is desirable. Knowledge of quality systems, continuous improvement and Lean practices would be advantageous. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. TPBN1_UKTJ

Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

SENIOR AUTHORISED PERSON (SAP) / HV COMMISSIONING ENGINEER – NORTH EAST – £70,000 TO £90,000 + BONUS + VEHICLE + OVERTIME Are you authorised or previously authorised to carry out HV switching operations? Do you have protection relay testing and HV commissioning experience? Have you worked within DNO, ICP, power generation, utilities or National Grid environments? Are you looking for a senior position where your technical expertise and authorisations are genuinely valued? If the answers are yes, we are hiring for... A Senior Authorised Person / HV Commissioning Engineer to join a growing specialist electrical engineering organisation delivering commissioning, testing and switching services across critical power infrastructure and industrial projects. This role is suited to a technically strong HV professional capable of leading site activities and providing specialist expertise across complex electrical systems. WHAT YOU NEED.. Experience operating as a Senior Authorised Person or equivalent authorised engineer HV switching experience Protection relay testing experience HV commissioning experience Strong understanding of electrical distribution networks Ability to produce technical documentation and commissioning reports Experience working within regulated and safety-critical environments Full UK driving licence What You Get In Return £70,000 to £90,000 basic salary Excellent overtime opportunities Company vehicle or car allowance Annual performance bonus Pension scheme Ongoing professional development Opportunity to play a key role in a growing specialist engineering business Nice To Haves 132kV experience National Grid project exposure DNO or ICP background Protection and control engineering experience Transformer commissioning expertise Electrical degree or HNC/HND qualification NERS authorisations Day To Day... Undertake HV switching operations Lead commissioning and energisation activities Carry out protection relay testing and verification Provide technical leadership on customer sites Support outage planning and execution Ensure compliance with safety rules and operational procedures Produce commissioning records and technical reports Support the development of junior HV engineers and technicians Act as the technical authority for critical electrical works INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https:// Many Thanks TPBN1_UKTJ

Join the RAC as a Roadside Technician and solve problems that keep people moving. As a Roadside Technician, you'll benefit from: • £36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates., • Starting and finishing on your driveway, with demand-led shifts averaging 40 hours per week and optional overtime available., • A structured development programme with hands-on learning, ongoing support and the opportunity to achieve accreditation through the motor industry's professional body, the IMI. What you'll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years' experience or 5+ years' experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Investing in your technical development At the RAC, we're committed to helping our technicians grow their skills and build long-term careers. Through a structured technical development pathway, you'll have access to ongoing learning, specialist roadside training and opportunities to achieve industry-recognised IMI accreditation. Whether you're looking to broaden your expertise or continue developing your diagnostic capability, we'll support you every step of the way. About the role As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll work independently to diagnose faults, solve problems and help members continue their journeys safely. Every day brings different challenges, new environments and the opportunity to make an immediate impact when people need the RAC most. You'll combine technical expertise with great customer service, using the latest diagnostic technology to identify faults and get members back on the road quickly and safely. You'll be trusted to make decisions, supported to develop your skills and equipped with everything you need to succeed. If you're looking for greater variety, more autonomy and a career that takes your skills beyond the workshop; this is the role for you. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career. JBRP1_UKTJ

My client is a UK based, home grown company that are involved within Hydraulic engineering across over 50 countries around the world. Due to such popularity within the hydraulic industry my client is working tirelessly to ensure they provide the very best services ranging from design to supplies inclusive of service maintenance. My client is looking for an experienced and motivated Workshop Engineer to join their engineering team. Reporting to the Service Manager, you will be responsible for the assessment, repair, maintenance and assembly of hydraulic equipment, working both in our workshop and on customer sites. This is an excellent opportunity for a technically capable engineer looking to develop their career within a specialist hydraulic engineering environment. £27,500 - £29,800 per annum Overtime, pension scheme, 25 days annual leave + Bank Holidays • Assess hydraulic equipment and identify repair requirements., • Maintain and service hydraulic systems and associated equipment., • Disassemble, inspect, report on and reassemble hydraulic equipment, including cylinders, valves, accumulators and associated components., • Assemble new hydraulic equipment, including hydraulic manifolds and HPUs., • Mobilise equipment and materials required for site activities., • Produce accurate work and remedial reports., • Prepare basic parts lists and identify appropriate components required for repairs., • Repair equipment using a range of relevant hand tools., • Set up testing and flushing equipment effectively and safely., • Read and understand engineering drawings and communicate technical information clearly., • Provide accurate component recommendations and support component repair activities., • Record and report project activities accurately using the company ERP system., • Undertake other reasonable duties as required., • Full and valid UK driving licence., • Level 3 qualification in a technical apprenticeship, or equivalent., • Level 2 technical qualification, such as City & Guilds., • Ideally, 3+ years' apprenticeship experience within an engineering workshop., • Experience of working with hydraulic equipment would be highly advantageous., • Ability to read and understand engineering drawings., • Competent use of hand tools and workshop equipment., • Ability to use precision measuring equipment., • Willingness to work both in a workshop environment and on customer sites. This opportunity is for an engineer who is looking to take up their next challenge within the hydraulic sector #J-18808-Ljbffr

Roadside Technician (field-based) providing roadside assistance for a national breakdown company with over 15 million members. Great salary, benefits, overtime and bonus opportunities. Must have the right to work in the UK. Location: York Pay / salary: £36,400 OTE: OTE: In Excess of £60,000, opportunity to earn 70-80k+ Job type: Permanent / full-time role Shift and schedule for the Roadside Technician role 40 hours per week between 6am and 12am, Monday to Sunday. Shifts are known 12 months in advance. Flexi and/or optional fixed overtime at £30 per hour. All hours start and stop from home as soon as you start the van. Benefits for the Roadside Technician role • Overtime – 300 overtime hours per year equates to an extra £12,000 per annum., • Bonus scheme., • 23 days plus bank holidays (rising to 25 with service)., • Up to 6.5% matched pension contributions., • Life Insurance cover up to 4x your salary., • Access to a broad range of career progression opportunities and industry leading training., • Colleague share scheme., • Car salary sacrifice scheme – includes electric vehicle options after 12 months., • Wellbeing support 24/7., • Free breakdown cover for your household. Job Responsibilities for the Roadside Technician role • Attend roadside breakdowns and assess vehicle faults quickly and accurately., • Carry out mechanical and electrical repairs at the roadside, including battery replacements, wheel changes, and minor engine fixes., • Use diagnostic tools to identify issues and determine repair options., • Provide temporary solutions when full repair isn't possible, ensuring member mobility., • Advise members clearly on next steps, including recovery if needed., • Work safely and efficiently in varied environments and conditions. What you'll need to be considered for the Roadside Technician role • Must have a minimum Level 2 qualification in light vehicle maintenance and repair, or ideally a Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent)., • Must have a minimum of 2 years' post-qualification hands-on experience with vehicles, either in a workshop or a mobile vehicle role., • A customer-focused approach., • Must have a full UK driving licence – max 6 points, no bans. If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Daniel Ford – Octane Recruitment SCOVT Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch. JBRP1_UKTJ

Are you an experienced Commercial Vehicle Technician seeking a new challenge in Billingham? Our client, a well-established commercial vehicle specialist with multiple sites across the UK, is looking to recruit a highly skilled Commercial Vehicle Technician to join their team on night shifts in Billingham. This Commercial Vehicle Technician position provides an excellent opportunity to develop your expertise within a reputable organisation. • Competitive basic salary of up to £41,769, • Overtime options to increase earnings, • Access to specialised training focused on HGV applications, • Opportunity to work on vans, HGVs, or both, depending on your expertise, • Join a successful team of Commercial Vehicle Technicians with a strong reputation, • Potential career progression within a growing business, • Inspect and repair commercial vehicles, including vans and heavy goods vehicles, to industry standards, • Diagnose faults using advanced diagnostic equipment, • Perform general mechanical and electrical repairs, • Prepare vehicles for MOT testing and presentation, • Attend breakdowns and offsite repairs as needed, • Ensure all work complies with Health and Safety regulations, • Provide excellent customer service by maintaining vehicle reliability and availability, • Proven experience as a Commercial Vehicle Technician with relevant qualifications (Level 3 or equivalent), • Experience working with vans, HGVs, or both is preferred, • MOT licence is desirable but not essential, • Strong diagnostic and mechanical skills, • Own set of tools suitable for commercial vehicle repairs, • Full UK driving licence, • Ability to work night shifts on a scheduled rota, including weekends as required #J-18808-Ljbffr

Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. • Driving your own Hotpoint van to customer appointments, • Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines, • Providing top-notch customer service, • Managing your tools and spare parts stock, • Promoting our trusted Hotpoint products We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: • Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info, • Shadowing - Join an experienced engineer on the road to see the job in action, • Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough, • On-the-Job Learning (6 - 9 months) - Build your skills with real customers, • Phase 2 Training (1 week) - Level up your knowledge learning another appliance, • Passionate about customer service, • Interested in electrics, mechanics, or hands-on problem-solving, • Hold a full UK manual driving licence, • Physically fit - able to move and lift appliances, • Eligible to work in the UK, • No previous field engineering experience is required - just a great attitude and a willingness to learn!, • Pay: 27,377 - 28,352 per year (daily rate equivalent via umbrella company), • Bonuses: Commission + overtime opportunities, • Vehicle: Fully equipped company van + fuel card, • Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent, • Progression: The chance to move into a permanent role within 12 months with even more rewards, • Learn from the best with industry-leading training, • Join a globally respected brand trusted by millions, • Enjoy a secure career path with opportunities to grow, • Be part of a team that values skill, effort, and dedication This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. #J-18808-Ljbffr

Location: Stockton-on-Tees • Earlies: £14.63 per hour, • Lates: £15.36 per hour, • Nights: £16.83 per hour, • Permanent position, • Competitive shift premiums, • Full training and instruction provided, • Opportunity to work within precision engineering, • Supportive production and quality team Our client is an established precision engineering manufacturer producing high-quality components for customers operating within demanding and highly regulated industries. Due to continued growth, they are looking to appoint a Quality Inspector to support their manufacturing operation in Stockton-on-Tees. The Quality Inspector will work a rotating three-shift pattern: • Earlies: 07:00–15:00, • Lates: 15:00–23:00, • Nights: 23:00–07:00 The business provides structured training, long-term stability and the opportunity to develop your experience within a quality-focused precision manufacturing environment. As a Quality Inspector, you will inspect precision-engineered parts and components, ensuring they meet customer specifications and internal quality standards. • Inspecting products and components against technical drawings and customer requirements, • Ensuring work is completed in accordance with Standard Operating Procedures, • Clearly identifying, recording and quantifying completed work, • Supporting the production and assembly of precision-engineered components, • Identifying and reporting concerns relating to components, products, equipment or facilities, • Minimising and reporting scrap generated during allocated operations, • Maintaining accurate product identification throughout the manufacturing process, • Keeping your workstation clean, organised and safe, • Working responsibly and wearing the appropriate PPE, • Completing other reasonable duties requested by the Team Leader or Manager The successful Quality Inspector should have: • Previous inspection, quality or precision manufacturing experience, • The ability to understand customer drawings relating to manufactured components, • Good attention to detail and a strong commitment to quality, • Experience using Microsoft Word and Excel, • Good manual dexterity, as the role involves handling very small components, • The ability to remain focused while completing repetitive inspection work, • A willingness to work rotating shifts, • A safety-conscious and responsible approach This Quality Inspector position offers permanent employment, competitive shift rates and the opportunity to join a respected manufacturer operating within a highly quality-driven environment. As a Quality Inspector, you will receive the training required to work confidently with specialist equipment while developing valuable precision engineering experience #J-18808-Ljbffr

Our client is a specialist Cyber Security Consultancy supporting some of the UK's most critical infrastructure organisations across the energy, water, manufacturing, pharmaceutical and industrial sectors. Due to continued growth, they are looking to appoint a Senior OT Security Consultant to lead customer engagements, deliver strategic cyber security programmes and help organisations strengthen the resilience of their Operational Technology environments. This is an excellent opportunity for an experienced consultant who enjoys working directly with clients, influencing security strategy and delivering meaningful outcomes across nationally significant organisations. • Leading OT cyber security consulting engagements., • Delivering OT security assessments across IC S, SCADA and industrial networks., • Conducting IEC 62443 gap analyses and maturity assessments., • Advising clients on NIS and NIS2 readiness., • Producing cyber security roadmaps and remediation plans., • Facilitating stakeholder workshops and risk assessments., • Acting as a trusted advisor to engineering, operational and executive teams., • Supporting bids, proposals and pre-sales activities., • Mentoring consultants and contributing to service development., • Strong OT Cyber Security consulting experience., • Knowledge of IC S, SCADA, PLC and DCS environments., • Experience conducting cyber security assessments., • Understanding of IEC 62443, NIS/NIS2, NCSC CAF or NIST frameworks., • Excellent report writing and workshop facilitation capability., • Experience working within Critical National Infrastructure or industrial environments. #J-18808-Ljbffr

Permanent, Full Time (35 hours per week) Please note that we do not currently offer any Tier 2 sponsorship About the role We are seeking a Housing Officer to deliver high-quality tenancy management services to residents across JRHT properties. You will play a key role in putting residents and communities at the heart of everything we do, supporting tenancy sustainment, promoting positive neighbourhoods, and ensuring compliance with housing legislation and regulatory requirements. You will manage tenancy services including income management, anti-social behaviour, tenancy sustainment, enforcement, mutual exchanges, and transfers. The role includes carrying out regular property inspections and patch walkabouts, managing void properties, maintaining communal areas and addressing estate issues such as fly-tipping, vandalism and untidy gardens. As the main point of contact for residents within your patch, you will provide advice, guidance and support on tenancy-related matters. You will work closely with internal teams and external partners, including local authorities and specialist support agencies, to manage complex cases and help residents maintain successful tenancies. Where required, you will prepare cases and attend court in relation to rent recovery or eviction proceedings. You will also be responsible for maintaining accurate and up-to-date records on the CX system, ensuring that household information and warning alerts are relevant and appropriately reviewed. About you We are looking for a confident and customer-focused professional with excellent communication, active listening and interpersonal skills to build positive relationships with residents and resolve complex issues. You will have experience working face to face with residents, approaching every interaction with professionalism, empathy and a solution-focused mindset. A strong understanding of social housing legislation, tenancy agreements and regulatory requirements is essential, along with practical experience in tenancy management, sustainment and enforcement, including court processes. The role requires the ability to manage a portfolio of properties, respond effectively to resident enquiries and make sound decisions in sometimes challenging or pressured situations. You will be highly organised, able to manage a varied workload, prioritise effectively and meet deadlines while maintaining accurate records and producing clear, informative written communications. Strong problem-solving skills, attention to detail and confidence in interpreting data and reporting tools to identify gaps and ensure compliance are key. You must be able to work both independently and collaboratively as part of a team. A CIH Level 2 or 3 qualification, or a willingness to work towards one, is required, along with a full driving licence and access to a vehicle. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 14th October 2026 Interviews will take place on 23rd October 2026 Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We're at our best when we're continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. JRHT operates a hybrid way of working and some home working is available, although there is an expectation that the post holder will be working between the patch and office. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. JBRP1_UKTJ

HIGH VOLTAGE TECHNICIAN / HV ENGINEER – NORTH EAST – £55,000 TO £65,000 + OVERTIME + VEHICLE + BONUS • Do you have experience working on HV and LV electrical systems within industrial, utilities, manufacturing or power environments?, • Have you carried out testing, commissioning, installation or maintenance activities on electrical distribution equipment?, • Can you diagnose faults, interpret electrical drawings and work safely under permit-to-work systems?, • Are you looking to join a growing specialist engineering business offering long-term career development and significant earning potential? If the answers are yes, we are hiring for... A High Voltage Technician / HV Engineer to join a specialist electrical engineering business supporting industrial and power sector clients across the UK. You'll be involved in a mix of installation, commissioning, testing, fault finding and maintenance activities on electrical distribution infrastructure, working alongside experienced HV professionals on safety-critical projects. WHAT YOU NEED... Time-served electrical apprenticeship or relevant electrical engineering qualification Experience working on HV and LV electrical systems Testing, commissioning, maintenance or installation experience Fault finding and troubleshooting capability Ability to read and interpret electrical drawings and technical documentation Knowledge of electrical safety procedures, permits to work and site compliance requirements Full UK driving licence Experience within industrial, utilities, manufacturing, renewables, process or power generation environments What You Get In Return • £50,000 to £65,000 basic salary, • Paid overtime, • Company vehicle, • Annual bonus scheme, • Pension contribution, • Ongoing HV training and development, • Clear progression opportunities into senior HV and SAP positions Nice To Haves Experience with HV switchgear Protection relay testing exposure Transformer maintenance experience HV authorisations CompEx certification Previous work within power generation, utilities or critical infrastructure Day To Day Carry out HV and LV installation activities Complete planned and reactive maintenance tasks Commission electrical distribution equipment Perform testing and inspection activities Diagnose and rectify electrical faults Produce technical reports and service documentation Support project delivery teams on customer sites Ensure all work is completed to safety and compliance standards Communicate technical findings with customers and stakeholders INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https:// Many Thanks JBRP1_UKTJ

IT Integrations Specialist Location: Hybrid - London or York, Approximately 4 office days per month Salary: £50,244 per annum + Excellent Benefits! Contract: FTC until 31 July 2028, Full Time - 35 Hours per Week Benefits: 31 days' annual leave, plus bank holidays, A generous Universities Superannuation Scheme pension, Enhanced family leave benefits, Flexible working hours, Hybrid working, with a choice of London or York as your nominal office, Average office attendance of just four times per month, Exposure to a broad, modern technology stack and Opportunities to develop your expertise across integration architecture, cloud technologies and automation! Connect technology. Automate processes. Make an impact across higher education. Are you an integration specialist who loves solving complex technical challenges, connecting systems and finding smarter ways for technology to work together Advance HE is looking for a Technical Integration Engineer to help shape and evolve its technology landscape, designing and delivering the integrations, APIs and automated workflows that connect its digital ecosystem. This is an opportunity to work with a varied, modern technology stack, including Microsoft Azure, Dataverse, Dynamics 365 CRM, Business Central, Power Automate, Entra ID and a diverse range of SaaS platforms, while having the autonomy to identify opportunities for greater automation, reliability and efficiency. Advance HE works with higher education institutions in the UK and internationally, supporting the sector to improve and enhance higher education. Its work spans areas including leadership and governance, teaching and learning, equality, diversity and inclusion, helping institutions and individuals achieve positive and lasting change. The Opportunity As our IT Integrations Specialist, you'll take a leading role in connecting Advance HE's core systems and creating secure, scalable and reliable data flows across the organisation. You'll design and maintain integrations across platforms including Dataverse, D365 CRM, Business Central and customer portals, alongside SaaS solutions such as OpenWater, SurveyMonkey Apply, Moodle, Halo, Connect and Accredible. From developing APIs and event-driven integrations to implementing SSO, automating workflows and improving system performance, you'll have the opportunity to solve interesting technical problems and deliver solutions that make a genuine difference to both colleagues and customers. As our Technical Integration Engineer you will: • Design, build and maintain API integrations between core business platforms and third-party systems., • Develop reliable REST-based and event-driven integrations, ensuring consistent and secure data flows., • Support SSO and identity integrations using Microsoft Entra ID and Entra External ID., • Lead technical integrations across a diverse ecosystem of SaaS platforms., • Create automated workflows that reduce manual processes and improve efficiency and user experience., • Use Power Automate, Azure and other integration technologies to strengthen system connectivity., • Integrate finance and business systems to support accurate reporting, forecasting and decision-making., • Establish integration standards, documentation and best practice to ensure solutions remain secure, compliant and scalable., • Identify opportunities to improve automation, platform performance and reliability. What We're Looking For You'll bring hands-on experience of API development, system integration and designing robust technical solutions, together with the ability to see the bigger picture when connecting multiple platforms. You'll ideally have: • Strong knowledge of REST APIs, web services and data exchange patterns., • Experience integrating SaaS platforms and complex business systems., • Knowledge of Microsoft Azure and cloud-based integration services., • Experience with identity and access management technologies including Entra ID, SSO, SAML and OAuth., • A good understanding of integration security, authentication and data protection., • Strong analytical and technical problem-solving skills., • The ability to translate technical concepts for non-technical stakeholders., • Excellent organisational skills and the ability to manage multiple projects and priorities., • A relevant technical degree or equivalent practical experience. Experience with Power Automate or Make, CRM integrations or Agile delivery environments would be particularly advantageous. You'll be joining a collaborative environment where innovation, continuous improvement and technical excellence are encouraged, with the opportunity to lead integration initiatives that directly improve business performance and user experience. Interested If you're a Technical Integration Engineer who enjoys connecting systems, automating processes and turning complex technical challenges into reliable, scalable solutions, we'd love to hear from you. Applications close at 9am on Monday 19 October 2026. Face-to-face interviews will take place in York on Tuesday 27 October 2026, with a task to be completed shortly before the interview. Apply today and help build the technology connections that support Advance HE's work across higher education. JBRP1_UKTJ

About the Role My client is a UK based, home grown company that are involved within Hydraulic engineering across over 50 countries around the world. Due to such popularity within the hydraulic industry my client is working tirelessly to ensure they provide the very best services ranging from design to supplies inclusive of service maintenance. My client is looking for an experienced and motivated Workshop Engineer to join their engineering team. Reporting to the Service Manager, you will be responsible for the assessment, repair, maintenance and assembly of hydraulic equipment, working both in our workshop and on customer sites. This is an excellent opportunity for a technically capable engineer looking to develop their career within a specialist hydraulic engineering environment. Workshop Engineer Middlesbrough £27,500 - £29,800 per annum – Overtime, pension scheme, 25 days annual leave + Bank Holidays Key Responsibilities include but are not limited to: • Assess hydraulic equipment and identify repair requirements., • Maintain and service hydraulic systems and associated equipment., • Disassemble, inspect, report on and reassemble hydraulic equipment, including cylinders, valves, accumulators and associated components., • Assemble new hydraulic equipment, including hydraulic manifolds and HPUs., • Mobilise equipment and materials required for site activities., • Produce accurate work and remedial reports., • Prepare basic parts lists and identify appropriate components required for repairs., • Repair equipment using a range of relevant hand tools., • Set up testing and flushing equipment effectively and safely., • Read and understand engineering drawings and communicate technical information clearly., • Provide accurate component recommendations and support component repair activities., • Record and report project activities accurately using the company ERP system., • Undertake other reasonable duties as required. Qualifications & Experience: • Full and valid UK driving licence., • Level 3 qualification in a technical apprenticeship, or equivalent., • Level 2 technical qualification, such as City & Guilds., • Ideally, 3+ years' apprenticeship experience within an engineering workshop., • Experience of working with hydraulic equipment would be highly advantageous., • Ability to read and understand engineering drawings., • Competent use of hand tools and workshop equipment., • Ability to use precision measuring equipment., • Willingness to work both in a workshop environment and on customer sites. This opportunity is for an engineer who is looking to take up their next challenge within the hydraulic sector If you are interested in this new and exciting position then call Tom Brocklehurst on the listed number or ideally email with your current CV. Top of Form “ser-in” Bottom of Form JBRP1_UKTJ

Buyer / Planner Gloucestershire Permanent Engineering /Aerospace £50,000 - £60,000 Share Option / Pension / Potential for Hybrid working THE ROLE - Buyer / Planner This is a fantastic opportunity to join a rapidly expanding and growing business in Gloucestershire to operate in a Planner / Buyer capacity and own the full procurement process. You will be responsible for analysing and managing production schedules, monitoring current inventory levels and processing the order management phase to support the business in its day-to-day project delivery. You'll be supporting a multi-site operation that is growing rapidly and will be accountable for successful delivery across those sites. Overall an exciting opportunity to work with a growing name in the aerospace and defence sector. DUTIES - Buyer / Planner Planning: Analyse customer forecasts and production requirements Establish material demand and capacity needs. Own the production schedule for 2 sites. Monitor work centre capacity in MRP Issue the weekly Work to List to Production at each site. Generate manufacturing Works Orders from MRP and make sure the optimal production method is used when raising them. Procurement: Raise material purchase orders in the ERP / MRP system Review and manage the status of open purchase orders. Assess best cost, quality, quantity, delivery and service in purchasing decisions Support external subcontractors and suppliers on purchasing KPI's Work with Engineering on procurement requirements for NPI. Inventory and stock control Monitor inventory levels to maintain efficient business operation. Recommend and maintain stock levels on purchased components. BACKGROUND - Buyer / Planner Proven experience in a manufacturing environment. Strong ERP / MRP systems usage. Solid production planning capability. Strong transactional purchasing capability. Strong analytical and problem-solving skills Clear, direct communication skills Full UK Driving licence (multi-site cover) Omega For more information about this role, please contact Lee Powell on 01453 829530 or send a copy of your CV to Candidates who are currently a Production Planner, Buyer, Senior Buyer, Master scheduler, Senior Planner, Demand Planner, Senior Supply chain, Procurement specialist, Supply chain specialist, Scheduler and similar will be suitable for this job. For details of other opportunities available within your chosen field please visit our website Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process. TPBN1_UKTJ

Class 1 ADR Tanker Driver Shift Pattern: 4 On / 4 Off Location: Middlesbrough Experienced ADR Tanker Drivers – Join Our Team Are you an experienced Class 1 Tanker Driver with ADR qualifications looking for a stable, long-term role with a leading chemical manufacturing business? We are looking for professional and safety-focused Class 1 ADR Tanker Drivers to join our clients transport team. This is an excellent opportunity to work for a well-established organisation, transporting specialist chemicals to customers across the UK while maintaining the highest standards of safety, compliance and customer service . If you have tanker driving experience, hold the required ADR qualifications and take pride in doing the job safely and professionally, we want to hear from you. The Role As a Class 1 Tanker Driver, you will be responsible for the safe and efficient transportation of hazardous chemicals in bulk tankers to customer sites across the UK. You will play a key role in ensuring products are delivered safely and on time while complying with all relevant transport legislation, company procedures and health and safety requirements. Key Responsibilities Safely transport hazardous chemicals in bulk tankers to customer sites across the UK. Ensure full compliance with ADR regulations and all relevant transport legislation. Carry out thorough vehicle and equipment checks before, during and after journeys. Maintain accurate driving, delivery and compliance records. Comply fully with Drivers' Hours and Working Time Regulations . Wear and maintain the required PPE in accordance with company procedures. Deliver a high standard of customer service and represent the company professionally at all times. Communicate effectively with customers, transport planners and colleagues. Follow all company Health & Safety, ISO and operational procedures . Ensure all work is completed safely, efficiently and to the highest professional standard. Report any vehicle, equipment, safety or operational issues promptly. About You We are looking for an experienced tanker driver who takes pride in their work and understands the importance of safety when transporting hazardous materials. Essential Requirements Valid HGV Class 1 (C+E) Licence . ADR Qualification – Classes 8 & 9 required. Previous tanker driving experience . Valid Driver CPC qualification . Valid Digital Tachograph Card . Clean or near-clean driving licence. Strong knowledge of UK road networks and route planning. Good understanding of transport legislation and compliance requirements. Professional, reliable and safety-focused approach. Excellent communication and customer service skills. Desirable Experience Previous experience transporting hazardous chemicals. Experience within the chemical manufacturing, bulk transport or industrial sector . Experience dealing directly with commercial customers and industrial sites. What We Offer We recognise the importance of our drivers and offer a stable and professional working environment, including: 4 On / 4 Off shift pattern , providing a consistent working schedule and excellent work-life balance. Competitive salary package. Secure, long-term employment with a well-established chemical manufacturing business. Ongoing training and development opportunities. Modern fleet and high standards of vehicle maintenance and safety. Supportive and professional team environment. The opportunity to develop your career within a specialist chemical transport operation. Why Join Us? Safety, professionalism and customer service are at the heart of our transport operation. As a Class 1 ADR Tanker Driver , you will play an important role in keeping essential chemical products moving safely and efficiently to customers across the UK. If you are an experienced ADR-qualified tanker driver looking for a stable role where your skills, professionalism and commitment to safety are valued, we want to hear from you. ADR Class 8 & 9 Tanker Drivers are strongly encouraged to apply. Apply today and become part of a team that keeps the UK's chemical industry moving safely and efficiently. TPBN1_UKTJ

A leading facilities services organisation is seeking an experienced Soft Services Manager to oversee cleaning operations within a highly regulated pharmaceutical environment. This is a senior operational role that goes well beyond conventional cleaning management. The successful candidate will have responsibility for cGMP cleaning, cleanroom cleaning, general facility cleaning and specialist cleaning services , ensuring that all activities are delivered safely, efficiently and to consistently high standards. The role will involve managing an operational cleaning team, coordinating specialist contractors where required, overseeing resources and staffing levels, and working closely with the client to ensure agreed service requirements and performance standards are achieved. This is an excellent opportunity for an experienced Cleaning Manager or Soft Services Manager looking to develop their career within a highly regulated pharmaceutical environment . Key Responsibilities Take overall responsibility for the delivery of cleaning and soft services across the site. Oversee cGMP cleaning, cleanroom cleaning, general cleaning and specialist cleaning activities . Ensure all services are delivered in line with agreed service specifications, procedures and performance standards. Manage and allocate cleaning personnel to ensure appropriate staffing levels and effective service delivery. Develop and manage cleaning schedules, ensuring all planned activities are completed within required timescales. Lead, motivate and develop a team of cleaning operatives. Coordinate and oversee external specialist cleaning contractors where required. Conduct regular quality inspections and audits to ensure consistently high standards. Identify service issues and ensure appropriate corrective actions are implemented. Ensure all team members receive appropriate training and understand their responsibilities and performance expectations. Maintain accurate records relating to training, cleaning activities, inspections, audits and compliance. Ensure health and safety documentation, procedures and protocols are maintained and readily available. Ensure compliance with relevant health and safety legislation, including COSHH and risk assessment requirements . Support the development and implementation of risk assessments, method statements and safe systems of work. Assist with the procurement and management of cleaning materials, equipment and other operational resources. Monitor service performance against agreed standards and identify opportunities for continuous improvement. Maintain effective communication with client representatives, contractors and internal management. Work as part of the wider management team, supporting associated facilities, services and maintenance operations . Maintain a strong focus on quality, compliance, customer satisfaction and continuous improvement. Pharmaceutical & cGMP Environment The successful candidate will be working within a highly regulated pharmaceutical environment , where cleaning standards and procedures are critical to site operations. Previous experience of cGMP, cleanroom or pharmaceutical cleaning would be advantageous but is not essential. Candidates from other highly regulated environments who have strong cleaning management, quality and compliance experience will also be considered. Essential Requirements Minimum 2 years' experience in cleaning management or a comparable operational management position. Strong understanding of health and safety legislation . Good knowledge of COSHH . Experience with risk assessments and safe systems of work . Working knowledge of ISO 9001 principles . Strong leadership and people-management skills. Excellent organisational and time-management abilities. Strong communication and interpersonal skills. Ability to manage multiple priorities within a demanding operational environment. A strong commitment to quality and compliance. Full UK driving licence . Desirable Experience Previous experience within a pharmaceutical, life sciences, healthcare or other regulated environment . cGMP cleaning experience. Cleanroom cleaning experience. Experience managing specialist cleaning services or contractors. Relevant facilities management, cleaning, health & safety or quality qualifications. Personal Attributes The successful candidate will be: A confident and effective people leader . Highly organised and commercially aware. Quality and compliance focused. Customer focused with strong stakeholder-management skills. Proactive and solutions oriented. Comfortable working within a highly regulated environment. Committed to continuous professional development and service improvement. Additional Information: Location: Billingham Hours: 40 hours per week Salary: £36,500 per annum Contract: Permanent TPBN1_UKTJ

MarineMax Brand in the United Kingdom is seeking a Yacht Support Product Specialist to act as a liaison across teams and deliver a superior customer experience that builds confidence for customers and the team. This role emphasizes deep product knowledge and cross‑functional collaboration to drive

Chubb Fire & Security is hiring a Customer Experience Advisor in Blackburn (BB1) on a full-time, permanent basis.

Dudley Building Society in Bromsgrove is seeking a Customer Service Specialist to join our branch network.

Customer Experience Specialist. Deliver a first-class customer experience by resolving customer queries efficiently at first contact. Customer Experience Specialist.

Collaborating with different functions to ensure optimized customer experience. Experience of successful primary care and hospital pharmaceutical sales. Prior experience having promoted within cardiology/cardiovascular therapy.

The ideal candidate will have experience in customer service, strong communication skills, and the ability to manage multiple tasks. A recruitment agency is seeking a motivated Customer Service Executive to join their team in Colchester. This role involves acting as the first point of contact for cu

Sanderson Recruitment Plc is seeking a Customer Experience Specialist to join our busy contact centre in Blackpool. Ideal candidates will have prior customer service experience, strong communication skills and the ability to work in a fast-paced environment.

You can earn tips from customers as well, to help towards your earnings goals.

Deliver unforgettable guest experiences every shift. No experience needed—we’ll teach you everything!.

If you’ve got experience working with children or young people and want to make a real difference — we want to hear from you!. At least 3 months’ experience working with children or young people (in the last 3 years).

Eastertoun Primary is a non-denominational school in Armadale, which benefits from a mixed catchment area in terms of socio-economic background.The school currently has 12 primary classes and a nursery class.The school has a long-established and fully supportive and active Parent Staff Council as we

Customer first attitude, reliable work ethic, and good communication skills.