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Job Title: Combat Systems Engineer – External Communications Location: Frimley, Filton, Portsmouth Broad Oak or Weymouth. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Negotiable depending on experience What you’ll be doing: • Capturing and agreeing technical requirements in accordance with company and programme processes, • Reviewing technical solutions against contractual requirements and regulations for compliancy, • Design documentation generated, captured, configured and controlled in accordance with company processes, • Design change requirements and documentation generated, captured, configured and controlled in accordance with company processes, • Captured and agreed input to appropriate Verification Cross-Reference Index (VCRI), Integration, Test, Evaluation and Acceptance Plans (ITEAP) and Qualification Plans, • Understand and interpret the User Needs, Concept of Operations (CONOPS) and Concept of Use (CONUSE) and be able to derive the technical and functional requirements for specific external communications systems, • Ensure design proving evidence is comprehensive, captured within the requirements management tools (IBM DOORS) and has been endorsed by the appropriate level of authority, • Understand the contractual and performance requirements for external communications systems and support the definition and associated acceptance criteria and events through design, build, integration, installation and commissioning LCM process using CADMID, • Understand and support the flow-down of requirements to suppliers and acceptance of their specific deliverables, ensuring it is captured and recorded appropriately, • Provide specialist technical support to shipbuilder installation, integration activities and commissioning activities (included in-service refitting authorities) Essential: • Knowledge of external (over the air) communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform (knowledge of the whole radio frequency spectrum, Data/Voice Communications and Systems Network Architecture). Platform and ideally sea experience in an operational, build, trials or in-service support environment in order to have gained an understanding of the operational needs and requirements of a Combat System, and to help be credible with the Customer and User, • Have good awareness of Product Safety and SHE As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive. The ECS (External Communications Systems) team: You will be joining a tight knit and diverse team who are always looking to share their knowledge / expertise in this area. Challenges are met as a team, and this is an opportunity to both showcase your ability to engage with stakeholders and your collaborative skills. This role will have you leading areas such as Requirements Management and Testing & Integration of equipment into wider systems across Submarines. This will give you exposure to a range of suppliers & customers. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 20th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-AG1 #LI-Hybrid

A dynamic growth company is seeking an Aftersales Experience Specialist to enhance customer relationships post-sale. This role requires managing customer onboarding, vehicle exchanges, and fleet operations while delivering exceptional customer service. This position also involves coordinating mainte

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

Key Accountabilities**### Service Delivery* Deliver multi-channel support via Intercom and Genesys for high-value customers and those requiring additional assistance (for example vulnerable customers or those with accessibility requirements)* Handle inbound queries alongside proactive outbound commu

A leading specialist retailer is seeking a part-time customer service representative in East Midlands. Previous experience in retail and strong customer interaction skills are essential. You will work with a small team to deliver excellent customer service while understanding and explaining technica

A leading footwear retailer is seeking an inspired Sales Team Member to deliver exceptional shopping experiences in their UK stores. The role involves achieving sales targets, maintaining high retail standards, and representing the brand during every customer interaction. Candidates should have a pa

A travel services company in the United Kingdom is seeking a Customer Service Representative to assist clients with inquiries throughout the travel planning process. The role includes responding to customer inquiries and providing travel-related information.

In this role, you’ll take ownership of developing analytical reporting and turning complex data into powerful insights that drive real improvements to the customer experience. As the data specialist within our Customer Operation team, you’ll work across multiple systems to extract, interpret, an

You will play a key role in creating a friendly and engaging experience for customers. Responsibilities include serving customers, maintaining brand image, and handling cash transactions. A major High Street brand is seeking a part-time Retail Assistant to provide exceptional customer service.

Hear from a Customer Experience Specialist, Stefi, who recently took a trip over to the US. At Updoc, we’re shaping the future of healthcare and we’re looking for a customer experience specialist to join our team and help us build operations and technology that connects patients, doctors, medica

A luxury menswear brand in Greater London is seeking a Customer Service Representative to deliver exceptional client experiences. Candidates should have prior customer service experience, strong communication skills, and a solutions-focused approach. The role involves supporting global customers via

A customer-focused organization in the United Kingdom seeks a proactive Customer Liaison Officer to enhance the customer journey. The role requires excellent communication and problem-solving skills, alongside a Bachelor’s degree or equivalent experience.

Candidates should have previous customer service experience, excellent communication skills, and basic Microsoft Office proficiency. A food business is seeking a Customer Service Advisor in Battersea, London. The role involves being the first point of contact for customers, handling orders, and ensu

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

A leading tech firm in London is seeking a Customer Experience Sales Specialist to enhance its AI business by building relationships with customers and understanding their technology needs. The ideal candidate should have at least 10 years of experience in sales within the enterprise software or clo

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

Bullet point skills and experience needed.

A well-known retail cooperative in the United Kingdom is seeking a Customer Service Assistant to enhance customer experience. The ideal candidate is customer-focused, communicative, and enthusiastic. Join us to support our mission of outstanding customer service.

Senior Customer Experience Operations Specialist. Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Deeply understand user scenarios and maintain a strong cus

Proven experience reviewing on site customer experience. Experience of analytical, experimentation & personalisation tools (such as Optimizely and ContentSquare). As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, incl

The ideal candidate will have excellent communication skills and previous experience in customer service, preferably in healthcare. Responsibilities include providing customer support, managing inquiries, and ensuring customer satisfaction. A growing online pharmacy in Greater London seeks a dedicat

A leading department store is seeking a Brand Specialist in Greater London to deliver exceptional service by sharing product knowledge and managing customer complaints. Responsibilities include motivating colleagues, achieving sales targets, and building customer relationships. Join a team where you

You will manage the full customer experience and be part of a team committed to excellence. A luxury brand is seeking talent for a Customer Services role based in Fernhurst. As a Brand Ambassador, you will enhance the customer journey through effective communication and relationship building.

The role involves driving sales goals, providing exceptional customer experiences, and educating guests about the brand. Ideal candidates will have a passion for customer service, strong interpersonal skills, and the ability to work in a team.

Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go‑to‑market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience. As a Gemini Enterprise Customer Experience

A leading property management service is seeking an enthusiastic Customer Service Advisor to join the Property Management Team in Leamington Spa. The ideal candidate will possess strong customer service skills, be a confident communicator, and thrive in a team-oriented environment.

A leading customer service provider is seeking a Customer Experience Specialist responsible for supporting customers and resolving queries. Successful candidates will have a strong customer service background and exceptional communication skills.

This role requires strong analytical skills, experience with customer service tools, and a dedication to enhancing customer experiences. A pet food delivery service based in Greater London is looking for a Customer Experience Specialist to enhance their customer support systems.

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

In this role, you’ll take ownership of developing analytical reporting and turning complex data into powerful insights that drive real improvements to the customer experience. As the data specialist within our Customer Operation team, you’ll work across multiple systems to extract, interpret, an

A family-run furniture company is seeking a Customer Experience Specialist in Leamington Spa to provide outstanding service in their Design Centre. The role involves engaging customers, guiding them through their design journey, and supporting sales conversions. Ideal candidates should possess stron

Candidates should have at least 2 years of experience in customer support, be fluent in English, and be proficient in Google Workspace tools. This is a remote position where you'll utilize tools like Zendesk and Salesforce to manage support cases and enhance the user experience. A leading healthcare

Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go‑to‑market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience. As a Gemini Enterprise Customer Experience

Experience working in customer service, customer operations, or digital experience teams. Experience working in customer service, customer operations, or digital experience teams. Experience / Qualifications:Essential:Experience in knowledge management, content design, customer service content, or d

A leading logistics company in the UK is seeking a Customer Service Liaison Assistant to serve as a vital link between customers and delivery teams.

As a Customer Experience Specialist, you'll be at the heart of our fitted furniture Design Centre, delivering outstanding service while helping customers bring their ideas to life. Customer Experience Specialist- Full Time Leamington Spa. Welcome and engage customers in the Design Centre, delivering

A leading home improvement retailer in South Yorkshire is seeking customer-focused staff to enhance the shopping experience. Previous experience in customer service is ideal, and you will enjoy flexible shift patterns. In this role, you will assist customers, maintain stock, and ensure timely delive

A vehicle service provider in York is seeking a Handover Specialist to deliver exceptional customer care. Ideal candidates will have experience in customer service, excellent communication skills, and a full clean UK Driving Licence. Your role includes providing personalized vehicle handovers and en

A renowned luxury brand in Greater London seeks a Sales Consultant to deliver exceptional customer service and uphold the brand's luxury lifestyle image. Ideal candidates will possess strong sales skills, extensive knowledge of the luxury market, and the ability to exceed customer expectations.

A popular home improvement retailer in Cambridgeshire is seeking a dedicated individual to focus on enhancing customer experiences in-store. This role requires dealing with customers, providing excellent service, and participating in a supportive workplace that prioritizes employee growth.

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. If you’re passionate about digital customer experience and loyalty and ready to bring your expertise to a brand that inspires milli

The team of Customer Experience Specialists plays a vital role in our business as the first point of contact for our customers. As a Customer Experience Specialist, you will be responsible for answering queries, resolving issues, and providing administrative support to promote a high-quality service

You will maintain showroom standards, provide exceptional customer service, and drive sales.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

Key Account Specialist (Customer Experience Specialist, m/f/d) – Teeside. Experience using data insights to decide next actions to enhance customer experience. Delivers personalised customer experience based on data insight through customer journeys that are integrated across multiple channels as

A leading debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer journeys and support them in resolving past-due accounts. Responsibilities include negotiating with customers through various channels and aiding them in creating effective repayment

Are you a communication maestro with a passion for skincare and beauty? Do you thrive on creating standout customer experiences? If so, you might be the perfect fit for our Ambassador and Customer Experience team at Tropic Skincare. As a Customer Experience Specialist, you’ll be at the heart of ou

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. You will partner with internal Google Cloud Sales teams to grow their Customer Experience businesses and drive overall value for Google Cloud business cycles, including a combination