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In this full-time role, you will lead a dedicated team to enhance customer experiences through excellent service and product knowledge. Ideal candidates are customer-focused with strong leadership skills and a passion for retail.

A British luxury brand is seeking an Operations & Customer Service Manager to oversee customer experience and daily operations. The ideal candidate will enhance customer satisfaction and support inventory and fulfilment processes within a passionate small team. This part-time role, flexible at 3-4 d

The role involves handing over vehicles to customers, ensuring their experience is enjoyable and stress-free. The ideal candidate will have prior experience in a retail environment and a genuine desire to excel in customer service. A dynamic recruitment company in the East Midlands is seeking an ind

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

Ideal candidates will possess previous sales experience, have a passion for luxury retail, and strong communication skills, contributing to a dynamic and welcoming store environment.

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. Define end‑to‑end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, ass

A renowned footwear retailer in Greater London seeks an experienced Store Manager to lead their UK store, ensuring exceptional customer experiences and driving sales. Ideal applicants should have proven retail management experience, strong communication skills, and the ability to balance targets wit

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust

A community-based retail company is seeking a Customer Team Leader to provide excellent service and lead a team in a dynamic environment. Ideal candidates should possess great people skills, organizational capabilities, and a genuine care for customer satisfaction.

This role involves optimizing global messaging, managing customer experience, and providing business updates to leadership. A global specialty retailer is seeking a Brand Strategy & Customer Experience Manager to lead marketing initiatives across EMEA. The ideal candidate will possess strong marketi

The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development. Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

We are seeking an accomplished Senior Consultant, Customer Experience (CX) Transformation located in EMEA to lead clients through complex customer experience and contact centre transformations. At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an a

It’s BandQ’s ambition to make every customer count, so you’ll strive to ensure BandQ is a place colleagues love to work, and customers love to shop. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. Make sure colleagues are

The ideal candidate will have strong leadership skills and a passion for excellent customer service. This role involves inspiring customer loyalty and coaching the team, while also performing various operational tasks like checking deliveries and stocking shelves.

A leading local energy company in Jersey is seeking a Retail Sales Associate to enhance customer experience and promote electrical products. The role requires strong sales and customer service skills, with responsibilities including achieving sales targets and maintaining high store standards.

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

A leading Fintech company in London is seeking a Sales Support Team Leader to lead a team focused on exceptional customer service. Ideal candidates will have 1-2 years of Team Leadership or Sales Support experience, strong interpersonal skills, and a results-driven mindset.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assistin

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. The role involves managing customer relationships, resolving issues efficiently, and collaborating with operational te

The EMEA Brand Strategy & Customer Experience Manager will lead the development and execution of Marketing Brand Strategy & Customer Experience for Hollister across EMEA, working in partnership with the EMEA Brand Strategy & Customer Experience Director. Direct supervision of a Customer Experience S

A leading retail company in Bracknell is looking for a skilled leader to manage Account Coordinators in their Commercial Sales department.The role involves optimizing service standards, leading operational excellence, and financial management for B2B transactions.Successful candidates will have a st

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. By the term ‘those who have experienced racism’, we are referring to individuals who have experienced discrimination based on the colour of their skin,

A leading retail company is seeking a Customer Manager to oversee transport operations. This role involves managing a team to meet delivery standards and ensuring customer satisfaction.

Responsibilities include ensuring a smooth running of daily activities, managing team deployment, and acting as a point of contact for customers and colleagues. The ideal candidate is customer-focused, enjoys collaborative work, and is safety conscious.

This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal candidates will have strong interpersonal skills, experience in the housebuilding industry, and a p

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable cus

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Experience in customer service or complaint handling is preferable. Our client is seeking a dedicated Customer Experience Representative (Comp

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. Candidates should have leadership experience in retail and a passion for the outdoors.

Proven experience reviewing on site customer experience. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. The potential is massive, the experience unrivalled.

The role involves ensuring customers receive exceptional in-store experiences and effectively managing floor operations. Ideal candidates should have at least one year of retail experience, a high school diploma, and strong communication skills. The Key Lead will guide Brand Reps and Stock Associate

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

The role involves providing outstanding customer service, maintaining a friendly atmosphere, and engaging with customers.

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. Experience onboarding customers into a new payroll platform or service. Previous experience with Enterprise C

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

A leading global retailer in Greater London is seeking a Brand Representative to provide excellent customer service and enhance the shopping experience. Key responsibilities include maintaining store presentation, anticipating customer needs, and following policies and procedures. The ideal candidat

A popular retail brand is seeking a dedicated individual for a role focused on enhancing customer experiences and supporting store operations. Responsibilities include engaging with customers, assisting teammates in training, ensuring efficient operations during peak hours, and upholding merchandisi

A leading employee experience platform is seeking a Senior Director to manage the EMEA Customer Experience organization. This role requires a strategic leader to oversee Customer Success, Renewals, and People Science, ensuring alignment and operational excellence. The ideal candidate has significant

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

Strong experience in Senior Product Management focused on digital customer experience. You combine strong consumer product craft, deep experimentation experience and the drive to improve customer experiences quickly. UW is transforming its digital customer experience to drive self-service, reduce fr

A renowned footwear company in the UK is seeking a Store Manager to lead and motivate the store team to achieve sales targets and deliver exceptional customer experiences. The ideal candidate will have significant retail management experience, strong leadership skills, and the ability to make sound