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You will be responsible for providing exceptional shopping experiences, identifying customer needs, and ensuring efficient order completion. Join us to provide every customer with a remarkable experience. The ideal candidate will have a strong customer service background and a commitment to exceedin

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. The role will scale our global customer base in 2026 to ~350k/mo patients while keeping quality painfully high without t

A family-run furniture company is seeking a Customer Experience Specialist in Leamington Spa to provide outstanding service in their Design Centre. Ideal candidates should possess strong communication skills, attention to detail, and a passion for customer service. Join a supportive team and help cu

Minimum of 2 years of experience in customer support via chat or voice. Previous experience in training or onboarding new team members. Monitor trends and identify recurring issues to enhance the worker experience and improve operations.

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. Ideal candidates will have proven retail management experience, strong organizational skills, and an ability to inspire their team. You will manage daily operations, dri

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

You will be an experienced customer service trainer, with confidence in customer service leadership or service design. Customer Experience Evolution:. Proven experience in training customer service.

This role involves engaging customers through exceptional service, maintaining store presentation, and embodying a stylish and approachable demeanor. Join us to celebrate individuality and contribute to a positive shopping experience! #J-18808-Ljbffr.

A leading travel company in the UK is seeking a Customer Experience Manager. The role involves managing customer feedback, leading a team, and implementing strategies to enhance customer satisfaction. Ideal candidates will have experience in customer service, strong analytical skills to interpret da

A major UK retailer is seeking a Customer Experience Manager in Greater London to oversee all aspects of customer experience from checkout to back-of-house. The role demands strong leadership skills and experience in a fast-paced retail environment, ensuring that customer commitments are met.

You’ll be responsible for defining the vision, strategy, and ensuring its successful execution across a wide product surface that helps customers understand performance, deliver personalized experiences, and continuously optimize results. We are looking for a Group Product Manager (f/m/d) to lead

A fashion retailer located in Greater London seeks a dedicated Floor Manager to create excellent customer experiences. You will lead a passionate team, ensuring every customer journey is personal and memorable while driving operational excellence.

Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Take ownership of customer experience metrics and negative feedback on domestic and international social med

Significant experience in B2B SaaS at a senior management level, with extensive experience managing "leaders of leaders" (Directors/Managers). We are looking for a Senior Director to lead our EMEA Customer Experience organisation—a strategic leadership role that serves as the "General Manager" for

The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high standards. A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. Leadership experience in a high-volume, fast-paced operational setting — whether in retail

Candidates should have proven experience in stakeholder management, strong analytical skills, and a background in customer service environments.

Lead in customer experience / order management with customer‑led mindset. Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross‑functional teams, a

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addre

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. By the term ‘those who have experienced racism’, we are refe

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

The ideal candidate has experience in customer service, effective selling skills, and knowledge of the skin care industry. You will deliver exceptional customer experiences that contribute to commercial success in a part-time role of 24 hours per week. A global retail organization is seeking a Retai

Join us in creating an exceptional shopping experience for our customers every day. This role requires a passion for customer service and the ability to inspire a team. Responsibilities include managing daily operations, promoting sales, and ensuring customer satisfaction.

A community theatre organization in East Midlands is seeking a Head of Customer Experience & Operations. In this strategic role, you will lead the design and delivery of audience experiences while driving commercial growth.

A leading financial institution seeks a Head of Customer Journey Experience Strategic Transformation to lead and design comprehensive customer experience strategies. The ideal candidate will possess strong strategic thinking, excellent leadership capabilities, and be proficient with CX tools, ensuri

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trinity. Strong leadership and customer service skills are essential.

In this full-time role, you will lead a dedicated team to enhance customer experiences through excellent service and product knowledge. Ideal candidates are customer-focused with strong leadership skills and a passion for retail.

A British luxury brand is seeking an Operations & Customer Service Manager to oversee customer experience and daily operations. This part-time role, flexible at 3-4 days per week, requires someone who excels in customer service while handling operational tasks efficiently. The ideal candidate will e

The role involves handing over vehicles to customers, ensuring their experience is enjoyable and stress-free. The ideal candidate will have prior experience in a retail environment and a genuine desire to excel in customer service. A dynamic recruitment company in the East Midlands is seeking an ind

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation‑inspiring complex change, e

From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. Define end‑to‑end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real‑world touchpoints with cla

A renowned footwear retailer in Greater London seeks an experienced Store Manager to lead their UK store, ensuring exceptional customer experiences and driving sales. Ideal applicants should have proven retail management experience, strong communication skills, and the ability to balance targets wit

A leading retail cooperative seeks a Customer Team Leader in South Hams.

This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. Mo

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

Ideal candidates will have experience managing teams in customer-focused environments, a commitment to high service standards, and the ability to drive business growth through effective team management. A leading bingo business in England is looking for a Deputy General Manager to ensure exceptional

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Support them to achieve customer experience targets and help new programmes shape and design successful customer journeys. Our Customer Experi

Candidates should be team players with retail experience and a passion for customer relationships. A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences.

A community-based retail company is seeking a Customer Team Leader to provide excellent service and lead a team in a dynamic environment. Ideal candidates should possess great people skills, organizational capabilities, and a genuine care for customer satisfaction.

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our cus

A global specialty retailer is seeking a Brand Strategy & Customer Experience Manager to lead marketing initiatives across EMEA. This role involves optimizing global messaging, managing customer experience, and providing business updates to leadership. The ideal candidate will possess strong marketi