Your main role will be to help support our customers on a day-to-day basis through our e-commerce site, improve customer experience, think of new ways to reach our loyal community; and to make sure that all Malle orders are processed through our operations. Maintain and refine the Customer Experi...
As a Customer Experience Associate, you will be responsible for providing excellent customer support and ensuring customer satisfaction. This is a great opportunity for someone with some pre-existing Customer Experience who is looking for the opportunity to further develop their skills, with thos...
Due to recent and planned future growth, an exciting opportunity has arisen for an individual wishing to join a busy and expanding Customer Experience team in London. To manage all aspects of the international order book across multiple territories ensuring orders are fulfilled on time, in line w...
They’re now looking for customer focused travel industry professionals to join their growing team as a Customer Experience Concierge. Successful candidates will be responsible for the delivery of an exceptional concierge service to our client's customers and will be responsible for providing day-...
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As Employee Benefits Administrator some of your key responsibilities will include:. ...
The Customer Success Manager will be responsible for day-to-day tasks such as onboarding customers, showing them how to use the platform, auditing their accounts, monitoring success, being a point of contact for active users, and so much more. This is a full-time remote role for a Customer Succes...
Our leading FinTech client are looking for a Head of Claims & Customer Service to take responsibility for their Claims and Customer Service delivery European business, including their operations and vendor management piece. If you are interested in this Head of Claims & Customer Service position ...
We are looking for an experienced Customer Success Manager to join our growing team and take ownership of managing and growing relationships with our customers. Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales. At least 5...
You are part of the Customer Success team, dedicated to supporting our valuable customers in the Fortune 1000 space, with a personal focus on a selected group of customers in EMEA. Support the CSO team to ensure the continued double-digit growth of the Bizzdesign business by continually improving...
They reward on merit and as they are continuously expanding there is plenty career scope on offer including team leadership. This is a newly created role taking on established HNW clients from other Adviser's in the team. ...
Membership Administrator, Full-time. Our client is seeking a Membership Administrator on a temporary basis to cover the administrative tasks for their membership funtion. ...
As a Customer Success Manager, you will play a crucial role in reducing booking cancellations and ensuring a smooth onboarding experience for our travelers. Your journey has given you a deep understanding of customer success metrics and the best strategies to elevate the customer experience. Your...
Interpret customers’ requirements to the Solution Architects and Product Delivery teams by communicating the customers’ requirements and liaising with the customer where necessary to support the solution design. Identify customer knowledge gaps, agree, and document a joint plan between relevant A...
An exciting opportunity for a bright and confident Marketing & Customer Service Assistant has arisen at. Act as a point of contact for our outsourced customer service agency. Assist with customer service escalations coming into the office. Carry out weekly and ad hoc reporting on customer service...
CUSTOMER EXPERIENCE INSIGHT LEAD (QUAL) £60,000 - £70,000 UK REMOTE-FIRST Are you a CX leader with a passion for driving meaningful change through insights? Harnham is collaborating with a well ...
These improvements might be behavioural, technological or process focused and designed to improve efficiency, customer experience (as measured by CSAT, PSAT or FTR), employee experience and/ or for ...
The Director of Customer Experience will be responsible for implementing and optimising a comprehensive customer experience strategy that aligns with our company's values and business objectives. You ...
Are you passionate about customer service and delivering the ultimate customer experience? Do you drive change? Have you ever wanted to work in an environment where you're trusted to make the ...
Previous experience within a sales administration environment. * Good working knowledge of ERP ... customers' experience to always be positive. We work hard but only Monday to Friday, 8.30am to 5 ...