Customer manager jobs in Cleckheaton - Page 3Create job alerts

We’re now building a dedicated, passionate and enthusiastic team to deliver this transitional year and are looking for a Digital & CRM Assistant to join our Audiences team. With the Digital & CRM Manager, support the delivery of the digital content and CRM (customer relationship management) strate

As an Assistant Store Manager at M&S Opticians, you will play a key role in ensuring the smooth operation of the Optical and Hearing businesses while delivering exceptional customer care. Supporting the Store Manager, you will oversee daily operations, drive sales performance, and enhance customer e

A prominent retail recruitment agency is seeking a Store Manager for a popular high-street retailer in Huddersfield.The role involves overseeing store operations, managing staff, and ensuring customer satisfaction.Ideal candidates should have proven retail management experience and be confident lead

A leading hotel and hospitality brand in Brighouse seeks a Hotel Manager to oversee a 39-room establishment while managing Reception, Housekeeping, and Maintenance teams. The ideal candidate will have experience in hotel management, a passion for exceptional customer service, and strong leadership s

A family-run food retailer in Dewsbury is seeking an Assistant Manager for a full-time position. The role involves supporting the shop manager in operations, motivating a team, and providing a great customer experience.

A leading supplier of plumbing products is seeking a Showroom Sales Manager in Dewsbury to drive sales and build customer relationships. The role involves managing the sales journey, collaborating with colleagues, and creating awareness of the showroom.

We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world‑class customer service, and who can confidently motivate our team to be the best they can possibly be for a major High Street brand on a full‑time basis, contracted to 40 hours per week. As a Cafe Man

The position offers a basic salary of £28,000 to £30,000 with an OTE of £60,000 and significant career advancement opportunities. A technology company in Huddersfield is looking for a Sales Account Manager to manage and grow B2B customer accounts within the IT sector.

A utility provider in the region is seeking a Customer Relationship Manager to join their Billing Department. The role involves providing exceptional customer service, managing billing inquiries, and ensuring accurate records.

A prominent retail company in Huddersfield is looking for a passionate assistant store manager ready to advance as a store manager.The role involves driving sales and developing teams to deliver outstanding customer experiences.With a competitive salary of up to £31,000 and a performance-related bo

A major UK supermarket chain is seeking a Market Street Manager to lead their team and ensure outstanding customer service.

Experience of leading a large team in a busy warehouse environment with the ability to prioritise and organise your own and others’ workload. Working and building relationships with cross‑functional partners to ensure efficient warehouse operations that meet deadlines and deliver results. Wareho

A leading UK supermarket chain based in Bradford is seeking a Trading Manager to oversee team performance and ensure optimal customer experience.The ideal candidate will have experience managing fast-paced teams, strong communication skills, and the ability to build relationships.The role involves m

A leading catering company in Pudsey seeks a Cafe Manager passionate about exceptional food and customer service.

A popular high street retailer in Huddersfield is seeking an experienced Store Manager to oversee all store operations, staff training, and customer satisfaction. Ideal candidates must have proven retail management experience and a strong capability to inspire a team while managing performance metri

We're recruiting an experienced Assistant Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 35 hours per week. As an Assistan

Sales Controller - Used Car Superstore Step Into Leadership or Elevate Your Management Career Are you a high-performing Senior Sales Executive, Business Manager, or Transaction Manager ready for your next challenge? Our client is a market-leading used car superstore, offering one of the most diverse vehicle ranges in the industry - from volume brands to premium models. Due to continued growth, they are now looking for a driven and ambitious Sales Controller to lead from the front and take performance to the next level. Whether you're stepping up into your first management role or already operating at Business/Transaction Manager level, this is a genuine opportunity to progress within a high-volume, fast-paced environment. Why This Role Stands Out Clear progression into - or further within - management £65,000-£70,000 realistic OTE (uncapped) High-volume site with strong stock availability and consistent lead flow Sell across all makes and models - no restrictions Forward-thinking business that rewards performance and ambition What You'll Be Doing Leading from the front - driving results through your own performance and presence Coaching, motivating, and supporting the sales team to exceed targets Overseeing deal progression, pipeline management, and daily showroom activity Maximising every opportunity across the full sales process Maintaining high standards of customer experience and vehicle presentation Working closely with senior management to improve performance and processes What We're Looking For Currently a Senior Sales Executive, Business Manager, or Transaction Manager Proven track record of hitting and exceeding targets A natural leader with the ability to influence and develop others Strong commercial awareness and closing ability Driven, competitive, and ready to take the next step Organised, adaptable, and comfortable in a fast-paced environment Working Pattern 4-5 long days per week Includes weekdays and weekends Salary & Benefits £42,000 basic salary Realistic OTE of £65,000-£70,000 (uncapped) Incentives, competitions, and performance-based rewards Genuine career progression opportunitiesIf you're ready to step up, take ownership, and significantly increase your earnings, this is a standout opportunity to move into - or advance within - a leadership role

Location: Huddersfield Reporting to: Operations Manager Salary circa £75k Plus Bonus Are you an experienced Production Manager with the ability to lead and strengthen the production operations at our Huddersfield site, delivering highly engineered containment systems within a regulated manufacturing environment. This is a senior, hands-on role where you will take full ownership of production performance, leading multi-disciplinary teams and overseeing projects from engineering handover through to customer delivery. About the Role You will take responsibility for the end-to-end delivery of capital equipment projects, ensuring production activities are safe, efficient, compliant, and commercially effective. Working closely with the Operations Manager and wider leadership team, you will play a vital role in driving operational excellence, continuous improvement, and on-time project delivery. A senior leadership role with clear accountability and influence Opportunity to work on complex, bespoke engineered systems A collaborative, quality-driven manufacturing environment Strong focus on safety, continuous improvement, and professional development Key Responsibilities Lead the day-to-day production of advanced containment and aseptic systems, including fabrication, assembly, testing, installation, and commissioning Ensure all equipment is built in line with GMP, quality, and health & safety standards Manage production planning, labour forecasting, resource utilisation, KPIs, and cost control Drive lean manufacturing and 5S initiatives to improve efficiency, reduce waste, and shorten lead times Lead, mentor, and develop production teams and supervisors, fostering a culture of accountability and collaboration Support R&D, QA, logistics, and after-sales teams to achieve overall business objectives Contribute to product and process improvements to enhance quality and profitability About You Proven experience in a senior Production Management role within a high-precision, engineered manufacturing environment Strong technical understanding across mechanical and electrical disciplines Experience working within regulated industries such as pharmaceutical, nuclear, medical devices, or similar A confident, people-focused leader who combines structure with a practical, hands-on approach Strong knowledge of lean manufacturing, production planning, and continuous improvement Degree-qualified in Engineering or equivalent experience; Lean / Six Sigma desirable This role is based onsite in Huddersfield - easily accessible from teh M62 If you are an experienced production leader who thrives in regulated environments and enjoys making a visible, hands-on impact within manufacturing operations, we would be delighted to hear from you. Please contact Matt Booth at E3R, or click apply

Assistant Manager | Retail | Huddersfield | Salary up to £30,000 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for an Assistant Manager opportunity at a popular, expanding and on-trend high street retailer located in Huddersfield ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Assistant Manager Benefits: No late night trades - plus short weekend trade hours! Competitive Salary: Enjoy a basic salary of up to £30 ,000 • Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training : Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work scheme Key Responsibilities for a Assistant Manager : Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisals What We're Looking For in an Assistant Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Assistant Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Assistant Manager role, APPLY TODAY with your most up-to-date CV! Assistant Manager | Retail | Huddersfield | Salary up to £30,000 + Bonus and Benefits | NO LATE TRADES BH35099 TPBN1_UKTJ

Early Years Advisor We are looking for an Early Years Advisor to join the team in this remote working role. Position: Early Years Advisor Location: Huddersfield Hybrid or Remote Hours: Full-time, 37 hours per week Salary: £30 – 32k Contract: Temporary until 31 March 2029 (subject to contract) Start Date: No later than June 2026 Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme Closing Date: 24th April 2026 The Role You will support the contract delivery of the Champions programmes, primarily Maths Champions, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers. Working closely with other Early Years Advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes. You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children. Key duties include: * Provide support to cohorts of early years practitioners * Deliver live virtual training to Champions * Mentor and coach Champions * Aid in the development, review and maintenance of Champions programme materials and resources * Provide one to one advice and support to early years providers * Work with the project manager to support the execution, delivery, management and achievement of all milestones within specific time constraints * Collate data and report on progress of programme completion * Develop and maintain effective partnerships and relationships * Support the development and delivery of practice content About You You will have previous experience of working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher. We are looking for someone with experience of: * Coaching and mentoring early years practitioners to support practice improvement * Strong customer service or related experience * Multi-agency partnership working * Developing and securing strong partnerships * Involvement with early year’s networks or groups * Product development and review * Effective time management * Delivery against targets and deadlines To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Distribution Centre Operations Manager Location: Bradford, BD7 Department: Distribution Centre Operations Reports to: Director of Distribution Centre Direct Reports: 5 Warehouse Supervisors Salary & Benefits Competitive salary- up to 100K Car allowance Annual bonus scheme Comapny pension and others Free car park The Role We are seeking an experienced and driven Distribution Centre Operations Manager to lead and continuously improve our client warehouse and distribution centre operations. This is a senior operational role with responsibility for people leadership, operational performance, safety, quality, cost control, and continuous improvement across the distribution centre. You will play a critical role in ensuring efficient receiving, storage, order picking, and despatch operations, while developing systems, processes, and teams to deliver best?in?class performance. Working Hours 39 hours per week Monday to Friday Flexible start time between 7:00am and 9:00am, depending on business needs Key Responsibilities Operational Leadership Lead, manage, and motivate the Warehouse Operations Team, working closely with Warehouse Supervisors to maximise performance and engagement. Ensure effective planning and resource allocation in line with anticipated business volumes and customer demand. Maintain safe, efficient, and accurate warehouse operations across receiving, storage, picking, and despatch. Demonstrate visible leadership by being present on the warehouse floor, building strong relationships with all levels of staff. Performance, Cost & Continuous Improvement Monitor and control warehouse costs, productivity, and operational KPIs. Analyse working methods, equipment, and systems, recommending improvements to increase efficiency and reduce costs. Prepare budgets, management reports, and operational statistics as required. Actively participate in and lead continuous improvement initiatives. People Management Recruit, train, develop, and appraise staff in line with company policies and employment legislation. Conduct performance reviews, manage disciplinary and grievance processes, and support colleague development. Identify training needs and ensure teams are well-equipped, skilled, and motivated. Plan departmental resources including holidays, overtime, and leave. Health, Safety, Quality & Compliance Ensure a safe working environment at all times, adhering to all Health, Safety, Environmental, and Quality standards. Audit and ensure compliance with all relevant laws, regulations, and company policies. Coordinate visits from regulatory agencies and ensure all reporting requirements are met. Work closely with the Quality function to address customer complaints and supplier issues, with a focus on defect prevention. Facilities & Maintenance Management Take responsibility for the planning, maintenance, and development of the DC facility and maintenance budget. Oversee maintenance programs, with a strong focus on preventive and predictive maintenance. Manage contractors and service providers, approving and evaluating work completed. Supervise installation, modernisation, and handover of Material Handling Equipment (MHE). Maintain accurate technical documentation, ITM records, and equipment history. Support DC expansion and improvement projects where required. Collaboration & Communication Build excellent working relationships with internal and external stakeholders. Attend and contribute to management meetings. Proactively share information, ideas, and best practices with colleagues. Support the development of peers and cross-functional teams. About You Essential Experience & Qualifications Minimum 4 years' management experience within a high-level warehouse or distribution environment. Proven experience managing large-scale Material Handling Equipment (MHE) and physical infrastructure. Excellent written and verbal communication skills in English. Strong working knowledge of SAP (Warehouse modules). Advanced skills in Excel, Word, and PowerPoint. Desirable Master's degree in a relevant technical or business discipline. NEBOSH Certificate or equivalent Health & Safety qualification. Knowledge of HR practices and employment law. Experience within the automotive sector or high-velocity aftermarket distribution. Personal Attributes Results-focused, organised, and highly motivated. Calm under pressure with strong attention to detail. Dependable, flexible, and professional. Self-directed, conscientious, and a strong team player. Confident and persuasive communicator with the ability to influence

Care Home Head Chef | Full-Time | 7:30am-5:30pm | 4 days on, 3 off | Everyother weekend off Are You Ready to Turn Up the Heat? At Trinity Fold in the heart of Halifax, were not just cooking mealswere crafting experiences. As our new Chef Manager youll lead the charge in delivering delicious, nutritious, and visually stunning dishes to our 50 residents every single day. This isnt your average kitchen roleits your chance to innovate, inspire, and make a real impact. Whats On the Table? Creativity Unleashed: Design menus, experiment with fresh seasonal produce, and cater to unique dietary needs with flair. Lead Like a Pro: Manage a talented kitchen team, keeping operations as smooth as your signature sauces. Work-Life Balance: 40-hour weeks over 4 days , with every other weekend off to relax and recharge. Why Choose Us? Sociable hours that work for you Perks that matter: Big-brand discounts, a £250 refer-a-friend scheme, and Blue Light Card savings A chance to shine: Compete in our annual Chef of the Year competition and take your skills to the next level If youre a passionate leader with a flair for flavour, this is your chance to make your mark. Apply now, and lets create something extraordinary together! What do some of our current Chef Managers have to say? Check out our dedicated Catering page on our careers website to find out - anchor.org.uk/careers/where-you-fit/care/care-home-chef-and-catering-jobs-anchor Please note : All applicants must already hold the legal right to work in the UK. Anchor a great place to work Anchor is Englands largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. Were not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, well give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan contribute between 4% and 8% and well match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes. TPBN1_UKCT

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role… As a Skilled Operative, you will carry out on-site work. You’ll ensure all on-site work is carried out on time and to the standards in-line with our Yorkshire Water requirements. In this role you will… As a Skilled Operative, you will carry out on-site work. You’ll ensure all on-site work is carried out on time and to the standards in line with the specific framework requirements that you operate in. The role will be based in Brighouse and requires a full valid Driving License. What will your day look like… • Visit multiple wastewater sites to inspect and maintain combined sewer overflow (CSO) systems, helping to minimise environmental impact • Carry out routine cleaning of screens and chambers to prevent and resolve operational issues • Monitor and check client systems to ensure accurate performance and reporting • Record and report all inspections and completed tasks, identifying and escalating any additional work requirements • Complete all site duties on time and to the required standards, following direction from the Line Manager • Adhere to health & safety, quality, and environmental policies, promoting a “work together, safe together” culture • Maintain positive working relationships with customers and stakeholders while complying with streetworks regulations • Ensure tools, equipment, and materials are used efficiently, kept in good condition, and any issues are promptly reported About you… As a Skilled Operative, you will work professionally and proactively. You will be health and safety focussed and possess good communication skills with a willingness to learn and a commitment to professional development. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. • 24 days holiday plus bank holidays • Company pension scheme • Life assurance • Family friendly policies • A selection of lifestyle benefit options • Financial wellbeing programme • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us… We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks. We are an equal opportunities employer..... We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next... We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion

Quality Manager role paying up to £55,000 annually, offering other great benefits including an early finish every Friday! Working for a well-established engineering consultancy in the Dewsbury area. Salary and Benefits of the Quality Manager Salary: £50,000 - £55,000 per annum Hours: Monday - Friday ( 1:30pm finish every Friday ) Benefits: Company Pension Scheme (6% Employer Contribution) 25 Days Holiday + 8 Bank Holidays (Increasing to 28 Days + Bank Holidays) Healthcare Cash Plan Life Assurance Policy Free Onsite Parking The Role of Quality Manager The Quality Manager is responsible for establishing, maintaining, and continuously improving the Quality Management System (QMS) across the engineering business. This includes legal compliance and customer expectations. Maintaining the company Environmental system and accreditation. Key Responsibilities: Coordinate and manage activities required to meet and maintain quality standards Develop, review, and update quality procedures, standards, and specifications Own and actively drive the NCR system, ensuring effective close-out and root cause analysis, while developing and monitoring quality KPI's to measure and improve overall quality performance. Work with purchasing to define quality requirements for external suppliers Maintain and manage the company's ISO 9001, ISO14001, ISO13834 and EN1090 Quality Management System and accreditation Define and implement quality procedures in conjunction with operational teams Establish and maintain robust controls, documentation, and reporting procedures Monitor performance through data collection and statistical reporting Prepare clear and informative documentation such as customer charters Coordinate internal audits and oversee corrective actions for identified non-conformances Essential Criteria as the Quality Manager Proven experience working with ISO 9001 and IS14001 ( ISO 13834 and EN1090 Desired). Strong background in quality within fabrication and manufacturing environments. Experience of managing teams within engineering, manufacturing or fabrication. Excellent analytical and problem-solving skills Strong organisational skills with attention to detail Experience in developing and maintaining quality systems and accreditations Why Apply for the role of Quality Manager? This is an excellent opportunity to take ownership of a key role within a busy manufacturing environment, with a strong benefits package and a supportive working culture. To apply for the Quality Manager role, please apply direct send across your CV for review. Alternatively, please reach out to Toni-Marie Monks at E3 Recruitment for more information. TPBN1_UKTJ

Quality Engineer / Quality Controller Working Pattern: 4-day week (Monday–Thursday, 39 hours) A well-established manufacturing business is looking to appoint a Quality Engineer / Quality Controller to support its quality function following recent team changes. This role would suit either an experienced Quality Engineer or a Quality Controller ready to take on more responsibility and step into Quality Engineer-level tasks. What This Quality Engineer Role Offers • 4-day working week with every Friday off, • Opportunity to take ownership within a small quality team, • Exposure to a wide variety of products and processes, • Stable business with long-standing customer relationships, • Ongoing investment in machinery and continuous improvement Company Overview The business operates within a friendly and supportive SME manufacturing environment, producing a wide range of components for different industries. It has built a strong reputation for quality and reliability, supported by established systems and repeat customers. Role Overview The Quality Engineer / Quality Controller will report to the SHEQ Manager and work closely with inspectors, production teams, and senior management. The position combines hands-on shop floor involvement with quality systems and problem-solving, with a strong emphasis on communication and continuous improvement. Key Responsibilities • Investigate non-conformances and carry out root cause analysis and CAPA activities, • Complete customer and internal documentation (NCRs, SCARs, and reports), • Carry out audits across processes, products, and suppliers, • Support inspection activities including dimensional checks and traceability, • Work closely with production teams to identify issues and implement preventative measures, • Monitor quality KPIs and report findings to management, • Liaise with customers and internal stakeholders on quality matters, • Support and maintain the Quality Management System (ISO 9001) Requirements • Experience in a Quality Engineer or Quality Controller role, • Background in manufacturing such as precision engineering, fabrication, sheet metal, assembly, or similar environments, • Understanding of ISO 9001 and quality systems, • Ability to read and interpret engineering drawings, • Strong communication and problem-solving skills, • Confident using IT systems and quality documentation tools, • Proactive approach with a willingness to learn and develop Benefits & Package • Salary up to £35,000 depending on experience, • 4-day working week (Monday–Thursday), • Supportive management and training opportunities, • 20 days holiday plus bank holidays (including structured Christmas shutdown) If you are a Quality Engineer, or a Quality Controller looking to step up into a more responsible role with broader exposure please apply

A Quality Manager with IATF16949 Auditor qualification and experience in ferrous metal heavy engineering. Sayjo Recruitment Ltd are acting on behalf of a client to recruit for this permanent and full time role. The Quality Manager will proactively manage all products and services provided throughout the departments to ensure the highest quality, for customer requirements. Our client provides an extensive range of engineering products and services. Incoming Enquiries vary in value from £1000 to £5m and can include the design, manufacture and/or installation of structural steelwork, vessels and process pipework. You will ensure that all products and services are fit for purpose, consistent with internal and external requirements. This includes legal compliance and customer expectations. With a great mix of shop floor, client sites and office work, this role offers a variety and involvement as a key member of the company. Core responsibilities, skills & duties: * Coordination and ownership of all quality standards within the works, the offices and sites from concept to audit. * Assess and improve process and procedures to make a positive impact for colleagues and clients. * Reviewing customer requirements and ensuring they are met. * Evaluating standards of process, product and site completion for all compliance and quality standards. * Ensuring company environmental systems and accreditations for ISO 14001 and quality systems for ISO 9001 are managed and maintained. * Liaising with internal and external boards and regulators. * Setting standards of quality as well as health and safety. * Making sure that manufacturing and production processes meet international standards and national standards. * Defining quality procedures in conjunction with operating staff. * Setting up and maintaining controls and documentation procedures Essential knowledge & skills: * IATF16949 or. CoP. or ASME or ISO accredited internal Audit qualifications. * Experience in heavy engineering sector, ideally with structural steelwork, vessels and process pipework, metal works or similar product range. * Knowledge of safe site practices and procedures * Excellent time management This role offers a great career path, to build a department around the positive change you will bring, to recruit your own team and support the continued and successful growth of our client. Remuneration & benefits: * This role offers a great career path, to build a department around the positive change you will bring, to recruit your own team and support the continued and successful growth of our client. * Circa £55K- £60k + (39 hours), negotiable dependant on experience * Holidays start at 25 days plus stats, increasing over 3 years to reach 28 days plus stats. * Pension – employer contribution 6% * Westfield Heath * Death in service cover If you have the skills and experience, we are looking for, please apply with an up-to-date CV and we’ll be in touch to discuss this opportunity in more detail

Sales Operations Manager - Diving Equipment Location: Huddersfield Salary: £33,000 - £37,000 Depending on Experience + Bonus Structure Hours: Full Time 37.5 Hours per Week; Monday - Friday 9am - 5pm Stafflex are working with a specialist diving equipment supplier who are seeking a commercially driven and operationally strong Sales Operations Manager to lead the retail and distribution activities. This is a hands-on role, overseeing daily operations, inventory control, order fulfilment and supplier coordination, while actively driving sales performance and revenue growth. You will be responsible for the full customer journey from first enquiry through to after-sales support and service. The role also includes responsibility for overseeing dry suit repairs, ensuring high technical standards, efficient turnaround times and clear communication with customers. Being involved in a smaller operation, you will coach, support and manage performance to deliver excellent customer service and meeting sales targets. This position would suit a proactive supervisor or manager with strong organisational skills and you must have a genuine interest or background in diving equipment and technical products. Key Responsibilities Supervise day to day retail and warehouse operations Oversee order fulfilment, shipping, receiving and inventory accuracy Monitor stock levels and coordinate replenishment with suppliers Improve operational workflows to increase accuracy, efficiency and reduce costs Track KPIS including inventory turnover, order accuracy and fulfilment times Drive sales to meet or exceed revenue targets Active selling and customer engagement Develop and implement sales strategies, promotions and up selling initiatives Monitor key sales metrics including conversion rate, ATV and margin Identify opportunities for cross selling Support B2B sales with dive centres, instructors and clubs Manage purchase orders and supplier relationships Analyse sales trends to forecast demand and optimise stock Coordinate product launches and new equipment introductions Ensure excellent customer service across retail and online channels Handle returns and warranty claims Build relationships with local dive communities and instructors Generate sales leads and identify partnership opportunities Ensure compliance with regulation around compressed gas cylinders and service standards Maintain H&S standards within retail and warehouse environmentsKey Requirements Knowledge of diving equipment, dry suits and accessories 3+ Years' experience in sales strategy and execution 3+ Years' experience in operations or supervisory roles Proven track record of meeting or exceeding sales targets Experience with stock management systems ERP/MRP Customer relationship management skills Strong commercial awareness including margins and profitability Full UK Driving licenseIf you're mad about diving and have proven experience within a senior sales/operation function, this is a great rare opportunity to shape and grow a specialist business. Performance truly drives opportunity as the company grows, so do your rewards. Please apply now

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where you'll be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourWater and wastewater capital project delivery- Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What you'll be doing? Morrison Water Servicesare recruiting for a Streetworks Coordinator to work on our Yorkshire Water contract in Bradford. You'll provide extensive Streetworks system and process knowledge. Ensuring the management and performance of our streetworks compliance is delivered to the highest of standards. You willorganise and plan all work orders effectively in line with business KPIs/SLAs and Performance Commitments alongside managing highways expectations and legislation. As the Streetworks Coordinator you will be required tosend all highway requests/communications within specified time requirements.Manage all required list edits throughout the day.Ensure all relevant forms are complete and populated correctly in a timely manner (Road closure, bag off).Work alongside Operational managers and teams to escalate and manage any potential issues (Location of jobs, permit conditions, ongoing works) The Key Requirements An effective time manager Deliver a high standard of customer service Take responsibility and follow existing policies and procedures Ability to act calmly and rationally in a stressful environment Flexibility to support the business needs An enthusiastic team player Support and encourage the team Weekend working on a rota Full UK Driving License Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private Healthcare - single cover 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the plane Were open and seek new and better ways of exceeding expectation Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

Workshop Administrator Basic: £34,000 to £36,500per annum Experience in the Automotive industry is essential, Workshop Administrator Basic Salary: £34,000 to £36,500pa Working Hours: Monday-Friday - 08:00-17:30 (One Saturday Morning end of month to 12 midday) Location: Brighouse An experienced administrator is wanted on a full time basis, with prior automotive experience essential. Responsibilities of a Workshop Administrator ·Assist the Aftersales Manager ·Submitting accurate warranty and goodwill claims ·Applying the policy and procedures correctly to achieve the highest level of customer satisfaction ·Monitor warranty reports ·Achieve industry-led standards of processing efficiency and cost control ·Ensure compliance with company policies and industry guidelines are put into place. This is a busy role and involves a lot of liaison with manufacturers, therefore strong communication skills and ability to build a strong rapport with people is crucial. Skills and Qualifications of a Workshop Administrator ·Experience within the motor industry in an administrative role ·Computer literate with good communication skills (Kerridge experience beneficial) ·Extremely organised along with the ability to manage the workload efficiently Great attention to detail in your work

Talent-UK are recruiting on behalf of a well established estate agents in Huddersfield town centre for a property Manager on a part time OR Full time permanent basis, The working days for Part time are Monday, Tuesday, and Friday from 9am to 5pm, with Saturdays on a 1 in 4 rota from 9am to 1pm. Full time will be Monday to Friday This is a great opportunity for someone who enjoys problem solving, working in a busy environment and has an interest in property or maintenance. This role sits within the repairs team and focuses on coordinating maintenance across their portfolio of properties. You will be responsible for handling repair requests from tenants, liaising with landlords and contractors, and ensuring issues are resolved efficiently. You will also support the wider lettings team when required. No two days are the same, and the role requires someone who can stay organised, prioritise workload and communicate clearly with tenants, landlords and contractors. Responsibilities Handling incoming repair requests from tenants and dealing with maintenance issues Liaising with landlords and contractors to arrange repairs and obtain approvals Booking contractors and coordinating access to ensure works are completed efficiently Supporting the wider lettings team with general property management and administrative tasks when required Skills and Experience Excellent communication and customer service skills Strong organisation and ability to manage a busy workload Confident handling high volumes of phone calls and emails Knowledge of property maintenance or property management preferred but not essential This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so

Client Services Manager Location - Huddersfield - Hybrid Monday to Friday - 9.00am - 5.30pm Salary - DOE - up to £40,000 Per Annum About the Role We're looking for a commercially minded Client Services Manager to join a growing team, managing a portfolio of high-profile clients across multiple sectors. You'll take ownership of client onboarding, delivery, and ongoing account management, ensuring an exceptional level of service while identifying opportunities to grow revenue and strengthen long-term partnerships. This is a highly visible role where you'll act as a key point of contact, working closely with both clients and internal teams to deliver results, drive engagement, and secure renewals. Key Responsibilities Manage and develop key client relationships, ensuring a consistently high level of service Oversee onboarding, campaign delivery, and ongoing account performance Act as the main point of contact for clients, handling requests and coordinating delivery with internal teams Analyse performance data to identify trends, insights, and growth opportunities Lead client meetings and presentations, sharing updates on performance, products, and market insights Work collaboratively across marketing, technical, and operational teams Support new business activity by contributing to pitches and client opportunities Develop and implement account growth and retention strategies Ensure all contractual obligations and service standards are consistently met Represent the business at industry events and client meetingsWhat We're Looking For Proven experience in a client services, account management, or customer success role Strong communication skills with the ability to engage confidently with senior stakeholders Commercial awareness with a focus on growth, retention, and client satisfaction Analytical mindset with the ability to interpret data and provide actionable insights Highly organised, proactive, and able to manage multiple priorities Confident using tools such as Excel and PowerPoint Ability to thrive in a fast-paced, client-focused environmentDesirable Skills Experience working with large or enterprise-level clients Knowledge of marketing, data, or digital service delivery Strategic thinking with a creative approach to problem-solvingContact Me Directly on - (url removed) for a confidential chat, TODAY!! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Machine Shop Manager Location: Brighouse, UK Salary: £45,000 – £50,000 DOE Job Type: Permanent Job Overview An exciting opportunity has arisen for a Machine Shop Manager to join a growing company in Brighouse. The successful candidate will oversee the daily operations of the CNC machining team, implement process improvements, and help drive the company’s continued expansion. This is an excellent opportunity for a strong leader to make a real impact and contribute to the business’s growth. Key Responsibilities • Manage a team of 2-3 people in the machine shop, with potential for team expansion., • Oversee CNC machining operations, ensuring consistent product quality, cost-effective manufacturing, and high safety standards., • Implement strategies to improve efficiency, reduce waste, and streamline production processes., • Ensure production targets for machining are met on a daily basis., • Manage material flow and supervise quality control measures., • Work closely with internal departments, including supply chain, to ensure timely product delivery and meet customer expectations., • Support growth by helping to integrate new technologies, systems, and processes into the machining area., • Maintain high standards of safety and housekeeping in the workshop., • Drive the culture of continuous improvement and bring fresh ideas to the team. Essential Requirements • Proven experience in CNC machining, ideally from a fast-paced manufacturing environment., • Strong leadership skills with experience managing both internal teams and external partners., • Experience in implementing process improvements within a machining environment., • Ability to manage both machine shop operations effectively and adapt to changing production needs., • Must bring innovative ideas to improve processes and drive efficiency., • Ability to work collaboratively with different departments., • Excellent communication and problem-solving skills. Team Dynamic • Team Size: 2-3 people, with potential for growth., • External Machine Shops: Oversee relationships with external machine shops involved in production. Benefits • Salary: £45,000 - £50,000 depending on experience., • Working Hours: 39 hours, with an early finish on Fridays., • Holiday: 24 days + Bank Holidays., • Pension: Standard company pension (contributions to be discussed)., • Bonus: Performance-based (details to be confirmed)., • Flexibility: Flexible working hours available. If you’re an experienced CNC professional with a passion for leadership and process improvement, we’d love to hear from you. Apply now to be part of an exciting journey as the company expands and enters new markets

IT Systems Engineer Bradford, West Yorkshire £49,400 per year + bonus and benefits Permanent TXM are currently supporting a leading worldwide business in automation. We are searching for an experienced IT Systems Engineer to join the company, carving the way for software and hardware maintenance, alongside troubleshooting, and increasing stability across the facility in Bradford. You will be working in partnership with the onsite maintenance team, ensuring that the systems and software are in working order and everything is communicating with each other. Shifts: Panama Schedule (2, 2, 3) Rotation every 2 weeks between day and night shifts 6am – 6pm/6pm – 6amResponsibilities: Strong knowledge and understanding of the following - Linux, SQL & Oracle to an operation standard, being able to run commands and troubleshoot/bug fix. Responsibility for the sites ITIL systems. Analysis of systems within the business to provide a continuous growth including a concentration on Root Cause Analysis and performance of machines. Understanding of accessing log files and extracting data usage from these files to understand machine usage discrepencies. Work in collaboration with the IT Systems Manager to ensure work is planned in mind with business goals. Involvement in customer/stakeholder relationship management on site.Experience & requirements for the role: Knowledge of WMS, WCS and SRC. Ideally have worked within warehousing/distribution/fulfilment or within consumer goods within a fast-paced environment, however this is advantageous and not a mandatory requirement. Good communication and organisational skills. Strong data analysis skills. Continuous improvement of existing processes with the ability to implement new strategies.TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you. INDUK

Store Manager | Retail | Huddersfield | Salary up to £30,500 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in Huddersfield ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Store Manager Benefits: No late night trades - plus short weekend trade hours! Competitive Salary: Enjoy a basic salary of up to £(phone number removed) + Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training: Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work schemeKey Responsibilities for a Store Manager : Oversee all aspects of store operations, including staff management, inventory control, retail sales, and customer satisfaction Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisalsWhat We're Looking For in a Store Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Store Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Store Manager role, APPLY TODAY with your most up-to-date CV! Store Manager | Retail | Huddersfield | Salary up to £30,500 + Bonus and Benefits | NO LATE TRADES BH35099

Assistant Manager | Retail | Huddersfield | Salary up to £30,000 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for an Assistant Manager opportunity at a popular, expanding and on-trend high street retailer located in Huddersfield ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Assistant Manager Benefits: No late night trades - plus short weekend trade hours! Competitive Salary: Enjoy a basic salary of up to £30,000 + Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training: Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work schemeKey Responsibilities for a Assistant Manager : Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisalsWhat We're Looking For in an Assistant Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Assistant Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Assistant Manager role, APPLY TODAY with your most up-to-date CV! Assistant Manager | Retail | Huddersfield | Salary up to £30,000 + Bonus and Benefits | NO LATE TRADES BH35099

Job Title: UK Procurement Manager (Fixed term contract 6-9 months) Salary: Up to £70,000 Location: Elland, West Yorkshire (Travel required) Our client is currently looking for an experience Procurement Manager to join the business to oversee the group of companies on a fixed term contract for 9 months. Ideal candidate will come from the FMCG sector and have the ability to support the growth of the region in continuously improving the performance of its procurement. Overview: This role isn’t just about getting the right raw materials and packaging for the right price by working closely with the Customer and Supply Chain teams but also working with the NPD, Technical and Sustainability teams to ensure they are sourcing even more sustainably. Duties: Development, implementation & maintenance of optimal sourcing strategies for key spend areas Tender management, negotiation and implementation of supplier agreements Development & implementation of appropriate supplier management activities for all key suppliers across the portfolio Work closely with the Team across all UK and Group as a key contributor to the decision-making framework for new products Develop strong relationships with key stakeholders as appropriate open to you Proven Procurement experience within FMCG manufacturing Support the growth of the region in continuously improving the performance of its procurement Define and implement efficient procurement strategy for raw materials, packaging and nonproduction Work with all stakeholders (R&D, supply chain, quality, operations) in a concerted procurement approach Develop tools and procurement processes that fit in a rapidly growing organisation to transform the procurement function into a true business partner of internal stakeholders Participate in the region management team and be responsible for the procurement region budget Implement group contract in your perimeter, provide data to the category managers Be responsible for local buying Be actively involved in group projects Experience: Demonstrable procurement experience in food industry Previous experience of FMCG manufacturing operations Basics financial metrics practice Expertise on agri market, agri raw material global sourcing Entrepreneurial spirit, hands-on, action oriented and flexible approach Strong analytical skills Excellent communication skills Organisational Skills Ability to work under tight schedule Change management Ability to manage transversal project with multi-site implications Ability to represent the group image towards suppliers Customer mindset INDAB

Arthur Rose Recruitment are recruiting on behalf of an Engineering and Manufacturing Company in Batley for the following: - Workshop Supervisor The Role: * Supporting workshop team - inc CNC machinist & Fabricators * Ensure all job paperwork is completeed * attending meeting with wider production team on job updates * Supporting the team by operting machinery to ensure jobs are completed on time * working closely with the Workshop Manager to ensure the smooth running of the workshop and jobs are completed on time * Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied * Notify office of parts needed to order * Liaise with office teams to discuss client requirements * Undertake PPM and reactive maintenance whilst instructing client on basic fixes. * Working with Hydraulics and pneumatics * Machine installs and sign offs Essential Requirements: * Drivers License * Engineering qualifications - Desirable * Good Customer Service Skills * TIG Welding & Fabricating Skills would be advantageous * CNC experience Pay £36,000 - £38,000 DOE

Income Manager £48,000 Permanent Kirklees, West Yorkshire / Hybrid 37 hours per week We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a permanent basis. The role will oversee both the Rents Team, as well as Financial Inclusion. 2-3 days a week will be required in their offices. Responsibilities of the Income Manager include: Managing a team of 3 Rent Arrears Officers, 3 Financial Inclusion Officers and 1 Assistant Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants. Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions. Creating and delivering a variety of in-house economic inclusion training packages for customer facing staff to ensure they are aware of any changes and processes to follow to mitigate the risks to income collection Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income Acting as the expert on welfare benefits, economic inclusion and arrears prevention to supporting the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data. Working with the Service Manager for sustainability on energy efficiency advice services. Essential criteria of the Income Manager: Previous experience within the supervision or management of income management teams To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful

Job Title: Commercial Officer (Manufacturing) Location: Huddersfield Job Type: Full-Time/Permanent Department: Commercial / Operations Salary: £40,000 to £45,000 + Benefits About the Business We are working on behalf of a global manufacturing organisation within the defence and engineering sector, supplying into MOD programmes and currently undergoing significant transformation and growth. As part of this expansion, they are seeking a Commercial Officer to join their Commercial Team and support both commercial and operational excellence. The Role Reporting to the Head of Commercial & Business Development, this role is responsible for the end-to-end management of commercial contracts, ensuring that all contractual and commercial deliverables are achieved throughout the full lifecycle. Operating within the Commercial Team, you will support bid preparation, cost estimation, and the consistent application of internal commercial processes. The role requires close collaboration with sales, programme delivery, procurement, and manufacturing teams to ensure alignment between customer requirements and operational capability, while maintaining compliance with export regulations. A key focus of this position is the review, negotiation, and ongoing management of contractual terms and conditions, ensuring risks are identified, mitigated, and commercially optimised from bid stage through to contract execution and close-out. Key Responsibilities Manage contracts throughout their full lifecycle, from bid and negotiation through to delivery and close-out, ensuring all obligations are met Review, interpret, and negotiate customer terms and conditions, identifying commercial risks and driving appropriate mitigation strategies Lead and support the preparation of bids, quotations, and pricing structures, ensuring commercial accuracy and competitiveness Collaborate with cross-functional teams (sales, procurement, manufacturing, and programme delivery) to align contractual commitments with operational capability Ensure compliance with internal governance, commercial processes, and export control regulations, maintaining accurate documentation and audit trails Ideal Candidate Profile We are looking for a commercially focused and detail-oriented individual with strong analytical capability and a proactive approach to contract management. Essential: Experience in a similar role such as Commercial Officer, Contract Manager, or Tender/Proposal Engineer Strong understanding of commercial contracts and lifecycle management Proven ability to review and negotiate contractual terms and conditions Knowledge of cost estimation, pricing structures, and tendering processes Strong communication and negotiation skills with internal and external stakeholders Experience with ERP/CRM systems (e.g. SAP or equivalent) Proficient in Microsoft Office, particularly Excel Desirable: Background in manufacturing, engineering, defence, or technical environments Knowledge of supply chain and production planning processes Understanding of commercial risk management and governance Career Progression & Development As the business continues to grow, this role offers a clear pathway into senior commercial, contract management, or bid leadership positions. You will be part of a collaborative and supportive team with access to ongoing training and development opportunities. What We Offer £40,000 to £45,000 per annum DOE 25 days holiday plus bank holidays Flexible working hours (core hours required) with the option to work 1 day per week from home Company pension and healthcare options Opportunities for career development and training A supportive and innovative working environment To apply, please click the apply button or contact Tracie Norton for more details. TPBN1_UKTJ

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 35 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as a major High Street brand's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0804/91369001/52801576/BU #One Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Job Description: Cogent Staffing are seeking an experienced and proactive Quality Manager to join our client and take ownership of quality assurance, quality control, compliance, and continuous improvement across our engineering and manufacturing operations. This will be a senior leadership role that ensures adherence to internationally recognised standards (ISO) while driving improvements in operational quality, efficiency, and consistency. The successful candidate will operate with a high degree of independence and authority, with the ability to influence and intervene in production processes where required. Experience within heavy engineering, capital equipment, or complex manufacturing environments is essential. Work Details & Salary £55,000 - £60,000 per annum Monday to Friday, early finish on Fridays Office based in Huddersfield Full time permanent position Key Responsibilities • Ensure full compliance with ISO 9001:2015 quality management standards across all relevant operations., • Maintain and develop compliance with ISO 3834 within the fabrication function., • Lead the company’s certification journey towards ISO 45001 and ISO 14001., • Manage all external audits, including annual and tri-annual recertification activities., • Develop, implement, and maintain the internal audit programme, including planning and conducting audits., • Host and coordinate customer and third-party audits to ensure smooth execution and strong audit outcomes., • Support and conduct supplier audits to ensure quality standards are met across the supply chain., • Manage and develop workshop inspection activities in line with internal requirements and customer expectations., • Take ownership of the non-conformance system (NCR), including root cause analysis and corrective action implementation., • Ensure compliance with internal and customer Inspection and Test Plans (ITPs)., • Coordinate third-party inspection services in line with project and contract requirements., • Produce and report on Quality KPIs, contributing to management review processes., • Oversee the creation, maintenance, and completion of Manufacturing Record Books (MRBs)., • Lead and embed a structured 5S programme across the business to improve discipline and visual standards., • Ensure all quality records and documentation are accurate, up-to-date, controlled, and audit ready., • Proactively identify improvement opportunities across processes, systems, and ways of working., • Lead initiatives that strengthen discipline, accountability, and a sustained quality culture across the business., • Where required, intervene in manufacturing activities to protect quality standards and support right-first-time delivery. Key Requirements • Proven experience in a Quality Manager or senior quality role within engineering and manufacturing., • Strong working knowledge of ISO 9001:2015., • Experience managing internal and external audit processes end-to-end., • Demonstrated capability in root cause analysis and continuous improvement., • Experience working with customer quality requirements and inspection standards., • Strong communication skills with the ability to influence stakeholders at all levels., • Ability to operate independently and make sound decisions in a fast-paced environment., • Proficiency in Microsoft Office applications., • Ideally has experience with ISO 3834 and/or welding quality standards., • Experience leading or supporting ISO 45001 and ISO 14001 certification., • Experience implementing structured improvement methodologies (e.g., 5S, Lean). What We Offer A key leadership role with real influence on business performance. Opportunity to shape and develop quality systems, standards, and best practice. Involvement in strategic initiatives, including ISO 45001 and ISO 14001 certification. A business environment where your input on improvement is expected and valued. Company-provided equipment, including a laptop and mobile phone. Training and support on company systems. Company benefits Private healthcare plan 34 days annual leave 5% pension contributions WFH Fridays (after probation) Annual salary reviews At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively. We ensure our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants

Flexible working hours, 10% Bonus, company pension contributions of up to 8% and an annual leave entitlement of 25 days plus Bank Holidays are just a few of the perks that the Lead Quality Inspector will enjoy whilst working for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables. The successful Lead Quality Inspector will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse. Key Responsibilities of the Lead Quality Inspector will include: Provide day-to-day technical leadership and direct supervision of an inspection team, ensuring high professional standards, effective workload allocation, and ongoing training. Interpret complex engineering drawings and act as the technical authority for inspection methods, including CMMs, CNC testers, and advanced 3D metrology systems. Ensure full compliance with ISO 9001:2015, industry standards, and internal quality procedures through robust inspection, documentation, and audit readiness. Manage non-conformance reporting, root cause analysis, and corrective actions using structured problem-solving methodologies such as 8D and 5 Whys. Oversee calibration, maintenance, and continuous improvement of all metrology equipment to ensure measurement accuracy, traceability, and minimal downtime. Collaborate closely with Engineering, Production, and Quality teams to resolve shop-floor issues, maintain throughput, and meet customer and project deadlines. Demonstrate strong regulatory awareness, leadership judgement, and decision?making capability as the final quality gatekeeper in a high-precision manufacturing environment. For the Lead Quality Inspector role, we are keen to receive CV's from candidates who possess: Experience as a Lead Quality Inspector or similar within a precision engineering or manufacturing environment A deep understanding of Metrology equipment, calibration and reporting processes Experience leading a team, whether as a Manager or Supervisor Salary & Benefits: Annual salary between £40,000 to £45,000 depending on experience Flexible working hours 1-2 days per week hybrid Monday to Friday 37.5 hours per week 25 Days annual leave + Bank holidays Company pension contributions of up to 8% Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role. To apply for the Lead Quality Inspector role, please click "Apply Now" and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information

Parts Advisor Salary: £29,282 Basic + Bonus Hours - Monday – Friday, 8:00am – 5:00pm, 1 in 8 Saturdays 8am-12pm Ref – 29680 We have a new job vacancy available for a Parts Advisor at our clients Parts Department Centre in Huddersfield. My client is one of the leading automotive groups in the UK and they are continuing to rapidly grow, making it the perfect time to join. This role is based in the contact centre and suits a Parts Advisor that is looking for longevity within their career and progression. If you’re a Parts Advisor currently on the lookout, then apply now! Parts Advisor Role: Dealing with customers daily via telephone and email You will be sourcing and locating parts, discussing a price, and arranging delivery of the products to their site. Make sure the system is up to date and all parts are accounted for. Assisting with stock checks. Delivering a high level of customer service. Parts Advisor Requirements: Previous experience in the Automotive Parts Department Having a Full UK driving license will be advantageous but not essential Customer service experience is essential Parts Advisor Benefits: Great Bonus opportunities Training and development Company Pension Employee Discount Octane Recruitment Consultant – Jordan O'Connor JOOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management

Workshop Team Leader (Huddersfield Workshop) Job title: Workshop Team Leader Location: Huddersfield Salary: £36,000 pa + pension + other benefits. Hours: Mon Fri, 7:30am to 4:30pm This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Workshop Team Leader to be based in Huddersfield. Overall Objective: To manage a workshop comprising of up to 10 staff and the overall responsibility of the premises. Key skills Leadership, management, process management and production management. The role: Manage a small team of multi-skilled workshop engineers conducting the refurbishment of mechanical components. Proven leadership and management skills in a target driven environment are a must. A technical background would be advantageous but not essential. An aptitude and desire to gather technical knowledge is required. To lead and manage the team will require good communication, planning and process management skills, preferably borne out of practical experience in a similar environment or out of directly transferable experience. The role holder will require the skills necessary to achieve targets to tight deadlines whilst maintaining good working harmony within the team; often with minimal supervision. Problem solving, self-motivation and a desire to succeed are required. Candidates with a basic knowledge of Lean processes are of particular interest. Basic Outlook, Excel and Word skills are required. Key Contacts: Internal: Supply Chain, Facilities, Warehouse and Logistics, Regional Service Management Team, Technical Support Team, Field Engineers and HR. Requirements: Reporting to the Workshop Manager will oversee and be responsible for the performance of the following sections: Module Refurbishment section, Trays and Hydraulics. Liaise with other sections and managers/team leaders to ensure action plans are put in place to deliver Key Performance Indicators (KPIs). Performance management of the team to ensure optimum efficiency is achieved including conducting annual appraisals, coaching and mentoring, interviewing and disciplinary procedures. Responsible for parts inventory and the monitor of stock levels. As a minimum the following will come under the remit of the Team Leader: Maintain quality and standards of work. Record timekeeping and productivity. - Health and Safety Standards and Manual Handling Procedures. - The maintenance and condition of the workshop equipment. - General housekeeping and cleanliness of the workshop. - Presentation of personnel, equipment and documentation to act as a member of the middle management team by maintaining general standards. - Responsible for the security of the building during operating hours, Keyholder responsibilities, Fire & First-aid duties The Person: Exceptional Management Skills: Engineering qualification C&G Level 3 or ONC, as well as experience ideally in a Technical Management role, Lean experience required Six Sigma qualification desirable but not essential. Communication skills articulate, with a high standard of verbal clarity skilled at establishing rapport verbally with customers, strong questioning and listening skills building networks internally with other departments. Results driven able to consistently work towards and meet/exceed daily, weekly, monthly and annual targets on a wide range of performance measures. Self-Reliance, self-motivated and resilient. Work under pressure able to work speedily without compromising quality, flexible and adaptable to changing circumstances. Teamwork ensures personal objectives are in harmony with team and corporate objectives, works within team to maintain and improve strong working relationships which facilitate the highest standards of customer service and productivity. Organisational/Analytical Skills effective time management, balancing reactive and proactive activities in a high-volume environment. If you feel this role to be a good match for your skills and experience, we look forward to hearing from you. TPBN1_UKTJ

Company description: Water Utility Company based in Yorkshire region of England. Job description: Commercial Specialist Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£48,598 - £60,474) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Commercial Specialist progression plan 25 days annual leave plus bank holidays plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-2 days in the office a week Bradford Relocating to Leeds 2026) Work type: Permanent. 37 hours per week, Monday Friday We have an exciting opportunity for a Commercial Specialist to join the Networks Commercial Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Networks Commercial Team are a key part of how we plan to meet the changing expectations of customers and regulators. Were looking for a commercially driven leader who can confidently manage complex contracts, build strong supplier and stakeholder relationships, and drive outstanding value across multiple frameworks. Someone who brings sharp commercial insight, understands construction contract administration, and excels at managing KPIs, mitigating risk, and resolving challenges with ease. If you thrive in a dynamic environment, influence at all levels, and deliver seamless contract performance, this is the opportunity to make a real impact. Where you fit in: As a Commercial Specialist you will: Provide a key role in the delivery of the Networks Commercial team focusing on all agreements which support the operational running of our Network, from our main NEC term service agreements for clean water and waste water R&M services through to leakage innovation, metering services or temporary alternative water. Playing a key role in contract management at Yorkshire Water, you will focus on performance commitment delivery, customer experience, and overall business reputation, working collaboratively to outperform against our business targets and performance commitments. In delivering the role, you will: Be a commercial expert providing key commercial advice and guidance to internal and external stakeholders. Ensure robust contract management processes and procedures are put in place, along with the production of accessible and accurate reporting to manage supplier performance to meet business objectives. Support procurement team members in ensuring compliance with the Utilities Contracts Regulations (UCR2016) and Procurement Act 2023 (PA23) and Internal Governance, including ensuring robust auditing and delivery of contract obligations. Play a key role in making assessments of amounts due in monthly application for payment cycles and support the Service Manager in assessing compensation events and early warnings. Support the commercial managers in commercial negotiations with tier 1 partners Deliver change control and contract administration assurance Implement Supply chain management and procurement support What skills & qualifications you will need: A confident commercial leader who can shape and deliver a strategic contract management approach that maximises value for money, strengthens YW performance, and ensures full regulatory compliance. Proven experience delivering high quality commercial contract management within complex, commercially driven environments. Able to juggle multiple contracts and frameworks, driving improvements, implementing contract changes, and ensuring robust delivery across the board. Exceptional stakeholder engagement skills, with the presence and influence to build strong relationships across the business and secure successful outcomes. Solid understanding of construction contract administration, with the ability to navigate contractual processes confidently. Demonstrated success in managing complex KPIs across multi framework environments, ensuring performance, value, and compliance are consistently achieved. Commercially astute, able to identify, quantify, and mitigate risk to protect organisational objectives. A skilled problem solver with the ability to navigate disputes effectively and reach fair, constructive resolutions. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in Commercial and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.?If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No Agencies. TPBN1_UKTJ

Account Manager – Managed IT Services Bradford (Hybrid) £25,000–£35,000 Basic + Uncapped Commission + Benefits We’re working with a well-established and fast-growing Managed Service Provider delivering tailored IT solutions to businesses across the UK. With expertise spanning managed IT support, cyber security, cloud infrastructure, backup, software licensing, hardware procurement, virtualisation, networking, and professional IT services, they are recognised for their customer-first approach, technical excellence, and long-term client partnerships. Due to continued growth, they are looking to appoint an experienced Account Manager to join their Bradford office and play a key role in developing and nurturing existing client relationships. The Role: Account Manager – Managed IT Services This is an excellent opportunity for a commercially driven Account Manager to manage an established portfolio of business clients, ensuring exceptional service delivery while identifying opportunities to grow revenue across managed services, cyber security, cloud solutions, and wider IT infrastructure services. You’ll act as the trusted point of contact for customers, building strong long-term partnerships and working closely with internal technical teams to deliver strategic, value-led solutions. Key Responsibilities Manage and develop relationships with existing business clients across a varied portfolio Identify upsell and cross-sell opportunities across managed IT support, cyber security, cloud services, backup, infrastructure, and software solutions Conduct regular account reviews to ensure high levels of customer satisfaction, retention, and service excellence Act as the main point of contact for client accounts, ensuring a smooth and proactive customer experience Collaborate with internal technical and delivery teams to provide tailored business solutions Support wider business growth through strategic account development and commercial awarenessWhat We’re Looking For Proven experience in Account Management within an MSP, IT services, or technology solutions environment Strong understanding of managed IT services, cloud solutions, and cyber security offerings Excellent commercial awareness with the ability to identify and convert sales opportunities Strong communication, relationship-building, and stakeholder management skills Ability to manage multiple client accounts strategically and effectively Self-motivated, proactive, and results-driven approachWhat’s On Offer £25,000–£35,000 basic salary Uncapped commission structure Hybrid working model based around Bradford Clear progression opportunities within a growing and respected organisation Supportive and collaborative team environment Comprehensive benefits packageThis is a fantastic opportunity to join a business with a strong reputation in the IT services market and genuine long-term career progression for ambitious sales professionals. For more information, contact Kylie on (phone number removed) or email (url removed)

Operations Manager - Waste / FM Location: Huddersfield Salary: £40,000 - £50,000 (DOE) Full-Time | Monday-Friday Are you an experienced Operations Manager within the Waste or FM sector, looking for a role where you can genuinely make an impact? I'm currently working with a growing, forward-thinking business that is looking to bring in an Operations Manager to act as the key link between senior leadership and frontline teams. This is a pivotal role within the business - ideal for someone who thrives in a hands-on environment and is confident managing both people and performance. The Role: You'll be responsible for overseeing day-to-day operations, ensuring smooth delivery across the business while acting as the bridge between directors and operational staff. Key Responsibilities include: Managing and supporting operational teams (drivers, site staff, customer teams) Acting as the main point of contact between directors and the wider team Driving performance, efficiency, and service delivery Implementing and improving processes across operations Supporting with compliance, H&S, and industry regulations Maintaining strong relationships with clients and stakeholdersAbout You: Proven experience within waste management, recycling, or FM Currently operating at Supervisor, Team Leader, or Operations Manager level Strong people management and leadership skills Comfortable working closely with senior leadership Commercially aware with a focus on service and performance Hands-on, proactive, and solutions-focusedSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Customer Service Administrator Salary: Up to £28,000 Location: Huddersfield Our client is currently looking for an experienced Logistics Coordinator to join the team on a permanent basis. An excellent opportunity supporting the wider team from processing customer orders to liaising with the production & logistics team to ensure goods get out the door on time. Duties: Liaise with third-party logistics partners to coordinate and arrange on-time in full deliveries to site Send order confirmations to customers and advise of any changes to orders and delivery schedules Collaborate with colleagues to streamline administrative and logistics processes Maintain Warehouse calendar for both goods received and outbound deliveries Raise Purchase orders for goods and transport Proactively support Sector Managers with daily tasks, enquiries, quotations and orders. Ensure that all required information is recorded within CRM. Provide pricing, tenders and quotations for manufactured products, bought in products / services and suggest alternative products and prices against competitor products. Regularly follow up quotations, update CRM in agreement with the relevant Sector Manager. Become competent in product costing and pricing using pricelist. Support and deputise for Sector Managers in their absence Work in conjunction with Sector Managers to assist in projects and identify qualified leads to input onto the CRM system Sales order processing – receive and process customers’ orders: liaise with finance, production departments and coordinate deliveries to provide an on time, fully invoiced customer service. Liaise with Supply Chain for DIR (direct to site) product costs Work collaboratively with department managers and support team members to ensure excellent customer service, identify opportunities for continuous improvement and help troubleshoot problems Work in compliance with the Company’s QA procedures Effective interdepartmental communication to ensure excellent customer service To fully understand and respond to client needs by building and maintaining relationships and providing excellent customer service INDAB