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As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

The objective is to promote ongoing improvements in customer satisfaction by actively managing customer insights, addressing complaints, handling warranty issues, and analysing trends. Customer Quality Manager – EMEA. We are representing a blue-chip international manufacturing organization with of

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. As a key leader within the Quality function, the Customer Quality Manager will oversee a team covering the EMEA region and report

Key Responsibilities Handling inbound and outbound customer calls to resolve payment arrears Negotiating repayment arrangements in line with customer needs and company processes Demonstrating empathy, professionalism, and confidence when dealing with a wide range of customers Making appropriate deci

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

Position Title: Category Manager, Customer Communication Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer Communication About McCain. As Category Manager - Customer Communications, you will bring McCains Customer Value Proposition to life across re

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. Experience in

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.

Customer Care Manager Location: Office based, Bath BA1 1JWSalary: £27,000 per annum + Bonus per yearContract: Full-Time, PermanentWhat youll receive:A bran

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. Act as

Join as a critical Customer Success Manager responsible for owning customer relationships through implementation/onboarding, adoption, training, BAU and retention. Working with major clients moving from pilot to live, you’ll work closely with founders, customers, and delivery teams to oversee depl

A rapidly growing SaaS company seeks a Customer Success Manager to build relationships post-implementation, drive product adoption, and ensure customer satisfaction. You'll identify growth opportunities within accounts and proactively manage customer risks.

Dual Site Customer Relations Manager. Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. This role is more than just a customer-facing position; it’s a chance to genuinely support families at one of the most important moments in their lives.

A leading technology recruitment firm is seeking a Customer Success Manager based in London to manage critical client relationships in a fast-paced AI scale-up environment.

Customer engagement: Manage post‑sale activities & own retention for Colossyan’s mid‑market & SMB customers. You will be pivotal in customer retention, adoption, growth and driving efficiency through scalable processes and automation. Customer Success, CS Ops or Scaled Success within the SaaS

A leading global technology company is looking for a Treasury Manager in London. The successful candidate will manage over £15 billion of customer cash, develop investment strategies, and ensure compliance with financial regulations.

Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client facing team. As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known glo

This Global Customer & Insight function is responsible for deepening JD Sports understanding of its customers, driving customer centric decision making, forecasting future customer behaviours, and supporting customer growth across all markets. Build segmentation frameworks and personas; define life-

As a UK Customer Success Manager, you’ll be a key driver of customer adoption, operational success, and long‑term partnerships. Kanpla is on a mission to digitalise contract catering, and we’re looking for a Customer Success Manager to help grow and support our UK customer base – with a stro

Product & Customer Engagement Manager. This is a vibrant, commercial environment where product, customer and brand sit at the heart of success. Owning the end-to-end customer journey, driving improved adoption, onboarding and long-term engagement.

Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Partner with the

Senior Customer Success Manager. Conduct Customer Business Reviews with high‑ and medium‑tier accounts, translating customer data and process insights into clear business outcomes. You will be part of the Senior Customer Success Team, reporting to the VP of Customer Success in EMEA (Sweden), and

Customer Success Manager - German Speaking - London Based. We are looking to hire a German‑speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region and support our internal teams to help them execute campaigns seamlessly. Customer Success Manager - G

Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.

The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. Input into digital transformation projects

As a Regional Sales Manager, you will lead direct sales initiatives across the UK&I region, driving new end customer acquisition and expanding existing customer relationships. Develop a deep understanding of end customer business challenges, security needs, and buying motivations. Build trusted rela

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Commerce Customer Success Manager. In conjunction with the Training Manager and Customer Care teams, design training programmes for sales and support teams

A fashion retailer located in Greater London seeks a dedicated Floor Manager to create excellent customer experiences. You will lead a passionate team, ensuring every customer journey is personal and memorable while driving operational excellence.

Proven ability to hire, mentor, and develop diverse customer success teams. Experience of building and scaling customer success processes and structures. Gainsight, Tableau) for customer health metrics and trend analysis.

They are now looking for a hands:on Customer Account Manager to own their biggest hospitality client and a small portfolio of other key accounts. Be out and about: visiting sites, checking in with managers, walking kitchens, understanding whats really going on. Work closely with warehouse, prep/prod

Strong customer experience / order management leadership with a customer‑led mindset. Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Up‑ and cross‑sell to all customers and their supp

Customer Success Manager - Health Tech. Profitable, scaling, and investing heavily in product and automation, they’re now hiring a Customer Success Manager to drive engagement at scale. Comfortable operating beyond 1:1 customer management.

A cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the entire customer lifecycle, ensuring adoption and retention. This role involves leading customer relationships, providing insights on product usage, and influencing product strategy. Candidates should

Customers, Customers, Customers. Customer Success Manager, United Kingdom. Customer Success Manager, EMEA.

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. Customer relationship building / empathy – you can build rapport fast, and gain customer’s trust, while understanding and empathising with their challenges. Attention to detail, a

A leading financial services company in Greater London seeks a Manager of GMNS Customer Journeys to enhance customer experiences and execute service strategies within the GMNS team.

As Asset Intelligence Customer Journey Manager, youll be responsible for: Oversee all aspects of the Asset Intelligence Managed Services function and ensure successful delivery/customer success. Working with our internal teams, vendor partners and customers, you will be key in ensuring every custo

Make a real impact in a role that values initiative and customer connection. Achieve targets and KPIs as set by the National Sales Manager. Respond promptly to customer concerns and provide exceptional service.

A leading food retail company in the United Kingdom is searching for a Shop Manager to lead a motivated team and ensure exceptional service delivery. The ideal candidate will have a strong background in customer service, team leadership, and working in retail or food-on-the-go environments.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Senior Technical Customer Success Manager – DevTools (UK). Customer insight from your accounts will directly influence how the CS motion and product evolve. This is an early Customer Success role at a DevTools company that already works.